Product Manager Jobs

Closing Date: 10th April 2025

Ref 6951

Save the Children UK has an exciting opportunity for an experienced OD Partner to join our People team on a 18-month fixed term contract to deliver OD transition support to teams and colleagues in areas which have been redesigned as part of the first phase of our Refocus/Restructure programme, in line with our Culture of Impact ambitions.

Please note, this role may require up to 6-8 days a month working in our London office in Farringdon. 

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Team:

The Organisation of the Future (OoF) programme is about transforming how we are as an organisation to increase our impact with and for children.    Together, we want to create a great experience at work for everyone - an environment that is safe and where we feel we belong, where we work towards a clear shared purpose, with flatter structures and lighter systems.  An environment that inspires innovation and collaboration with greater autonomy and responsibility and that allows for flexibility, adaptability, and responsiveness to change whilst also delivering value where it matters most.

Four interconnected principles guide us: agile, adult, experience and iterative, providing us with clarity into what we want our organisation to be.

 The Organisation of the Future programme is now part of SCUK's new strategy, under our Culture of Impact goal.

To deliver to our new strategy, we are currently implementing a change programme, the Refocus programme, which started in 2024 and will run throughout 2025 and beyond in terms of implementing the changes. Different areas of the organisations are being re-designed and significant Organisation Development support will be needed as areas, teams and colleagues transition to new ways of working and organising.

About the role

At a time of fast change, as the OD Partner you will deliver OD transition support to teams and colleagues in areas of the organisation which have been redesigned as part of Phase 1 of our Refocus programme, and later on Phase 2, in line with our Culture of Impact ambitions.

This will be a varied and constantly evolving role, as this is the spirit of the OoF programme, which is iterative, so perfect if you love learning and adapting in an agile way.

In this role, you will be responsible for: 

• Designing and delivering impactful OD support, in particular team coaching for multiple teams across the organisation, as well as other OD interventions in departments, teams and individuals as relevant, and in line with our experience, agile, adult and iterative design principles, ensuring DEI is considered throughout. 

• Contributing specialist OD knowledge and experience to the design, implementation and monitoring of our OD transition support and wider change support across the organisation as part of the Refocus programme.

• Co- designing products and co-facilitating multiple spaces with other colleagues, bringing OD specialism, knowledge and experience to compliment theirs.

• Being an active member of the Organisation of the Future OD group and of the Refocus OD transition support team. 

About you 

We are looking for someone with the following experience and skills:

• Demonstrable and significant OD knowledge, skills and experience at all levels of an organisation, from individual to team, group and wider systems interventions.

• Significant knowledge, skills and experience of group and team development, with multiple teams and organisations, including through change. 

• Deep understanding and awareness of diversity, equity and inclusion, and demonstrable experience of integrating DEI in OD interventions. 

• Knowledge and experience of working with teams and organisations moving towards less hierarchical structures and adopting self-management and an agile mindset an advantage.

• A high level of self and interpersonal awareness.

• Excellent relationship building and collaboration skills and demonstrable experience, across multiple teams, groups, and the wider organisation, and with diverse colleagues, people managers and Directors and senior leaders.

• Experience in supporting others' development, such as through coaching and/or mentoring .

• An agile mindset and approach, with the ability to constantly adapt plans and review approaches, the willingness to constantly learn, including from positive and constructive feedback, and to work in ambiguity and emergence. 

• Organisation, coordination and prioritisation skills, with high levels of flexibility. 

• Comfortable with taking responsibility and operating autonomously and high levels of accountability, while being open to support and refocusing of what will add most value when needed.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. 

Content at Unifrog

Whether we are communicating through images, video or text, we always try to be straightforward, honest, and to show respect for the people with whom we are communicating. 

Clear communication is particularly important for us because our mission is to level the playing field when it comes to access to opportunities, and a big part of this effort is fair and straightforward access to information. It’s also important for us to be fun, while not talking down to young people. 

Over the last few years, we have created hundreds of videos aimed at students and teachers. 

We now have an exciting slate of new video projects that we want to produce. We want to use video:

• To develop some of the most popular parts of the Unifrog platform, currently used by hundreds of thousands of young people every week to explore different careers, different subjects at university, and topics that matter to them like Climate Change and Wellbeing.

• To help us create brand new tools within the platform, expanding what Unifrog offers to young people, and how we interact with external partners like employers and universities.

We also want to improve the quality of the videos we create, making them slicker and more useful to our users.

Working together 

You’ll join a Video team of five colleagues, and you’ll be line managed by the Head of Video. You will work collaboratively with colleagues across various departments, including the Marketing team, the Employer and HE teams and the Written content team.

Within the Video Team, we foster a collaborative environment where brainstorming sessions are common, feedback is exchanged among team members, and we actively seek input from educators and students at our partner schools. We value and promote innovative ideas, regardless of their origin.

The role 

We are looking for a skilled and creative Producer/Director who will shoot and edit 2-3 minute videos aimed at young people, which will be hosted on the Unifrog platform.

You will collaborate with both internal and external contributors to organise film shoots. Our in-person productions utilise high-quality professional equipment, where you will work independently as the primary shooter, directing video stars, setting up equipment, conducting interviews and filming creative B-roll.
 

Our partners are located across the UK, so this role requires frequent travel for on-location filming.

In the last year we’ve made videos such as:

• Careers guides in partnership with employers such as the BBC, Royal Ballet and Opera and The Royal Navy.

• University guides in partnership with several Universities in the UK and abroad. 

• Explainer videos launching new tools on our platforms.

• Event videos for our Employer Forum event and partner events such as the Global Offshore Wind event.

• A case study highlighting the impact of work experience opportunities from our employer partners on schools from disadvantaged backgrounds. 

You’ll create videos like these, and you’ll also help us with our ambitious plans for creating  completely new types of videos which will allow us to develop new parts of the Unifrog platform.

The role and your key responsibilities

• Working with external partners: You’ll work with other people on the Unifrog team to organise shoots with external contributors, on location. You will need excellent interpersonal skills, and persistence so that you can make things happen. Strong adaptability skills are also required to make real-time improvements to existing scripts, if needed.

• Directing shoots: Working primarily solo on shoots, you must be confident in directing on-location productions, managing video talent, and handling all other aspects of the shoot independently. You will also need strong storytelling and interviewing skills to bring our content to life.

• Technical skills: You need to be able to operate cameras such as the A7S, to be competent with lights and sound, and to be proficient at using the Adobe suite, in particular Premiere Pro for any necessary edits.

• Juggling projects and meeting deadlines: We always have lots of productions happening simultaneously, and we have very high standards for the end-product. You need to be organised to meet tight deadlines and determined to get things done on time, promptly communicating any challenges that may arise.

• Editing Skills: You will also be responsible for editing videos as needed to help with the workload demands from the post-production team. This includes assembling footage to craft a compelling story, working with graphics templates, cutting to refine pacing and length, audio editing, and applying basic colour correction. Strong editing skills are essential to transform footage into engaging content while meeting tight deadlines.

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details 

• £39,000 - £41,000 (Grade B), plus a share in a company-wide performance bonus.

• Full time.

• Split your time between home, our office in London (minimum 2 days per week) and external partners sites (all over the UK).

• Frequent travel with occasional overnight stays. 

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.

• All travel expenses covered.

• Start date: as soon as possible, though we will be flexible for the right candidates.

• To discuss any details about the role before applying, please contact Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

• Full UK driving licence is essential.

Application process  

Deadline: 10:00am (BST) on Monday 14th April 2025
 

Stage 1: Application form (~1 hour) 

• Visit our website to upload your CV and complete the questions and tasks below.

• Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
  
  i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
  
  ii. Describe a time when you had to adapt quickly to unexpected challenges during a video shoot (such as an unfamiliar location, equipment failure or difficult lighting). What happened, and how did you handle it to deliver a great final video? (250 words)
  
  iii. You’re organising a video shoot with a University that is slow to respond to emails. Key details, like B-roll filming locations and a finalised script, remain unclear just days before the shoot. How would you handle this situation to ensure the shoot stays on track and runs smoothly? (250 words)
  
  iv. Post a link (WeTransfer, Dropbox, Google Drive or similar) to an example of your best work. 

  • You should show off your skills in both shooting and editing, but especially shooting. We’re particularly interested in seeing any interviews you’ve filmed (if you’ve done this). Please clearly describe your specific role in creating the video in one or two sentences.

  • Example response: "Marketing video for The Royal Marines: I directed and edited this video, including leading on filming the interview and b-roll footage, setting up the lighting, setting up lapel microphones, coordinating location scouting and putting together risk assessments. I was also responsible for editing the video, assembling the footage to fit a brief, creating lower thirds, color graded and mixing/mastering the audio.

           v. Post a link to your showreel or website (if you have one).

Stage 2: Editing task (2-3 hours) 

Stage 3: Video call interview (1 hour) 
 

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).

Phone interviews will be held throughout the application window. Video call interviews will be held w/c 28th May 2025. 

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Event Assistant, Tommy’s & LLHM

Location: London, Hybrid
Hours: Full time/35 hours per week 
Contract type: Permanent 
Salary: £26,000 – £28,000 per annum
Annual leave: 25 days per year + bank holidays 

Job Summary

We are seeking an Event Assistant to support both the London Landmarks Half Marathon (LLHM) event side and Tommy’s side (affectionately nicknamed Team Tommy’s). This is an incredibly exciting time to join the team and gain fantastic experience in both the charity and events industry at one of the UK's leading mass participation events, which is owned and operated by Tommy's.

For the LLHM Team, the main purpose of this role is to provide first-class customer service and support to the 20,000+ runners taking part in the Half Marathon, as the event continues to grow in size year on year. This will involve managing the helpdesk email and phone line, ensuring runners are accurately registered and answering any queries they may have.

For Team Tommy’s, the main purpose of this role is to support the Tommy’s team of 3,000+ runners in the London Landmarks Half Marathon. The role is responsible for being the main point of contact for the runners and ensuring they have the best experience possible running the LLHM and fundraising for Tommy’s through our support inbox and phone line. The aim is to deliver the ambitious team fundraising target of over £1,800,000 for LLHM 2026 and more in the following years. This role will also support the development of the Team Tommy’s LLHM Corporate Challenge, a product that recruits a team of corporate runners to take part in the LLHM and fundraise for Tommy’s.

We are not necessarily looking for past experience in a similar role, but for transferable skills and personal attributes to deliver excellent customer service and be a good all-rounder with fantastic administration and communication skills. Overall, you should have a passion for the LLHM event and Tommy’s cause.

We encourage and welcome applications from all backgrounds, communities and industries.

In this role, you will be responsible for the support, secure configuration, administration and development of the Microsoft 365 platform, including SharePoint, OneDrive, Teams, and other integrated systems.

The ideal candidate will:

• Be confident in leading the Gallery on all Microsoft 365 technologies.
• Have strong troubleshooting skills to resolve application and user issues.
• Advocate for and champion improvements in the M365 environment.
• Have a keen interest in emerging technologies that can enhance Gallery performance and productivity.

For more information, find attached the full job specification and the benefits we offer!

We are seeking to recruit a CJS Director!

To ensure success, should understand the charity’s operation and decision-making processes with a keen interest in producing targeted and tangible results. Working in line with the charity and its values.

Head of Relationship Fundraising

Are you a senior level fundraising professional with a proven track record of exceeding targets? Are you looking for a leadership role where you can drive impactful fundraising strategies and make a real difference? Join Prospect Hospice as our Head of Relationship Fundraising and help us support our community through delivering exceptional end-of-life care.

With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our fundraising team to ensure we meet our ambitious growth targets.

Hours: 30 to 37.5 hours per week (Flexible working options, minimum 2 days per week in the office)

What is the role?

As Head of Relationship Fundraising, you’ll lead a passionate team responsible for philanthropy, corporate partnerships, community fundraising, and delivering flagship events like the Starlight Walk, Run the Rainbow, and Light Up a Life. You’ll develop innovative strategies to grow our income, build meaningful relationships with donors, and deliver a world-class supporter experience.

This role is key to helping us raise over £1 million annually and to ensuring Prospect Hospice can continue providing compassionate care to those in need.

At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels.

The role has a requirement to work occasional evenings and weekends to support events.

About you:

We want to hear from you if you have:

• Extensive Fundraising experience, skills and knowledge in securing high value donations, with first hand successes in at least two of the Relationship Fundraising streams
• A proven ability to create and execute effective fundraising strategies, plans and budgets to grow income and impact
• Exceptional leadership skills to inspire and develop a high-performing team
• Proven track record of delivering income against specified targets
• Strong communication, relationship-building and stewardship skills to engage donors and stakeholders
• Ability to influence and negotiate with ease

Please see the job description for full details and person specification.

Due to the nature of this role a full UK driving license and access to a vehicle is also required.

 We offer a great range of benefits, including:

• 27 days annual leave entitlement (plus bank holidays)
• Generous contributory pension scheme and life assurance
• Discounts with local retailers, gyms and service providers including Blue Light Discount Card
• Employee Assistance Programme
• Family-friendly policies and practice
• Supportive induction, and training and development
• Free parking on-site

How to Apply:

To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Age UK is recruiting for a Warehouse Operative to join their dedicated Warehouse team in Warrington.

With over 260 shops across the UK, Age UK's retail teams play a vital role in raising funds for the fantastic services and support the charity provides to older people. Based at our Warrington site, we are looking for a proactive self-starter to join us as a Warehouse Operative.

As a Warehouse Operative, the successful applicant will play a fundamental role in our Warehouse team, supporting the sorting, processing and distribution of stock, while maintaining a tidy and safe working environment.

You will also assist in stock counting and identify high value items to be sold on our eBay site.

If you are a motivated person with experience in a similar environment, we would love to hear from you.

Please see job description for full responsibilities.

Must haves:

• Proven experience working in a multi role warehouse environment. A
• Proven experience working with manual handling equipment and knowledge of safe lifting processes. A
• Proficient written & verbal communication skills. A

Great to Haves:

• Experience of using 3rd party carrier processing systems. A
• IT Literate, knowledge of MS office applications. A

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please click here

As a Test Analyst, you will be responsible for ensuring the quality and reliability of software applications through rigorous testing and analysis. You will work closely with developers, project managers, and other stakeholders to identify and resolve issues, ensuring that the final product meets the highest standards of quality and performance.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 13th April 2025
Interview date(s): TBC. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Job Title: Business Systems Analyst

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £53,204 per annum (Inclusive of £3000 London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as Business Systems Analyst to contribute to major changes to the systems we rely on to deliver our services. Refuge is about to embark on a major programme of change to its business systems.  This role will be crucial to the success of the programme.  

In previous roles you may have been a business analyst, product owner or solutions architect, and you will bring experience of all aspects of systems implementation.  As the Business Systems Analyst in this very hands-on role, where you will manage and carry out all stages of implementation projects, ensuring that new business systems are successfully implemented on time and to meet business needs.

We will be selecting, implementing and supporting new systems, including our case management, housing management and finance systems.  This is an exciting time to join an organization which provides crucial services to women and children, help us build our capabilities and make a significant contribution.

If you are inspired our mission and would like to bring your skills and energy to our work, we look forward to your application.

Closing Date: 09:00am 21 April 2025

Interview Date: 28 and 30 April 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Title: Operations Officer

Location: Coram’s Fields, 93 Guilford Street, London, WC1N 1DN

Responsible to: Chief Operating Officer Salary: Up to £34,000 per annum (subject to experience)

Contract Type: Permanent Hours: 35 hours per week (includes some evening and weekend work)

Benefits: 26 days annual leave, defined contribution pension scheme, tax-free childcare scheme, café discount, employee assistance programme, cycle-to work scheme

Role Summary

Coram’s Fields is a unique charity in the heart of Bloomsbury, London. In addition to our iconic 7-acre child-friendly park, we run a variety of services and enrichment programmes to support local young people and their families, including a nursery, an after-school and holiday club, a drop-in centre for parents of under-5s, a vibrant youth centre and a sports programme. We proactively host a wide variety of community events and celebrations, and our facilities are available for private hire to generate income for the charity.

The Operations Officer role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant running of our seven-acre site, services, park events and oversight of income streams. It is an exciting and highly collaborative role offering a fantastic opportunity to combine effective communication and organisational skills with a passion for helping young people and a desire to develop commercial and business development experience.

Main Duties and Responsibilities:

General operations, processes and systems 

• You will be responsible for the oversight and continuous improvement of organisational procedures including IT, GDPR, Health and Safety, Fire Evacuation, incident management.
• You will be responsible for briefing staff across the charity in the use of these procedures and working with the Office and HR Manager to arrange training for staff where necessary. 
• You will be responsible for improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively. 
• You will be responsible for ensuring that organisational procedures are documented and accessible on the internal SharePoint.
• You will be responsible for developing and overseeing a new volunteer infrastructure for the charity, working with teams across the organisation to deliver a consistently high-quality volunteer experience for all with standard recruitment, induction, and on-going oversight procedures.

Events and project management 

• You will be responsible for coordinating and overseeing a diverse and inclusive programme of park events, making the park an interesting and vibrant place to visit, encouraging the community to gather and socialise, and generating income to support the work of the charity.
• You will have responsibility for working with internal and external stakeholders to ensure each event is well-planned, managed safely and compliantly with all regulations and laws, and executed successfully within budget. 
• You will work with the CEO, COO and Buildings and Facilities Manager to support capital projects, liaising with external stakeholders, contractors and the Local Authority to ensure the effective operation of the site. Commercial Operations
•  You will operationally oversee our facility-hire income (halls, sports facilities, and grounds) and be responsible for: – ensuring necessary contracts, waivers, and legal/statutory documents are completed – executing effective marketing and promotions, and creating high quality promotional content for our website and social media – regularly reviewing fees in relation to the hire of our facilities and making recommendations for changes to these – understanding and improving the utilisation of facilities – supporting the COO to develop and grow partnerships with local organisations and schools – improving the efficiency of our booking systems/processes and overall user experience 
• You will be responsible for identifying new (temporary and permanent) opportunities and third party partnerships to bring new experiences, enjoyment and enrichment to local young people while also generating income for the charity. 
• You will work closely with our Café Manager to grow the profile and income generated by our cafe through improved park signage and park visitor experience initiatives, and integration of the café into the hall and sports hire customer journeys.

Other 

• You will be expected to undertake personal development and training where required or beneficial for the role, and to attend regular supervision and appraisal sessions.
• To undertake any task that may be request from time to time by the CEO or Board of Trustees, as may be consistent with the nature and scope of this post.

How to apply: Please submit your CV and a Cover Letter outlining how you are good fit for the role!

* We can only consider applications from candidates who submit a cover letter detailing how their experience aligns with the job criteria and how the role fits with their career goals.

Diversity and inclusion matter to us. Coram’s Fields is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community, from a diverse range of backgrounds. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for the families and children we work with.

Coram’s Fields is committed to safeguarding and protecting the welfare of all children and young people. All those applying for a role with the charity are subject to robust safeguarding checks and will need to demonstrate clearly their commitment to safeguarding. All appointments are subject to a satisfactory enhanced DBS check and all post holders are required to register with the DBS update service.

ROLE PURPOSE

The Fundraising Officer will be a vital member of the Mass Fundraising team, responsible for supporting all activity across Community and Events. They will be instrumental in supporting the Community and Events team to achieve our income targets and grow Community & Events from £400,000 to £550,000 over the next five years and by 29/30.

This role will focus on providing exceptional stewardship, delivering a calendar of community and events fundraising, and ensuring accurate data management to enhance donor engagement. Working with the Community and Events Manager you will be responsible for marketing our fundraising challenge events to ensure they provide a positive ROI. You will be a key point of contact for 200+ fundraisers who take part in fundraising events each year, as well as develop our community income stream proactively securing 10+ partnerships with local businesses/schools.

The ideal candidate will cultivate long-lasting relationships with individual supporters, promote fundraising opportunities, and help deliver impactful events, all while maintaining the highest standards of stewardship.

MAIN DUTIES & RESPONSIBILITIES

Events Fundraising

• Assist in the planning and execution of a diverse range of fundraising events, including challenge events and community initiatives.
• Support the management of event logistics, including participant communication, volunteer coordination, and on-the-day activities.
• Work with the Community and Events Manager to ensure a minimum 3:1 Return On Investment for challenge event fundraisers.
• Collaborate with external partners and suppliers to ensure smooth event operations and build strong relationships for future collaboration.

Community Fundraising

• Lead outreach efforts to engage at least 10 new local community partners, such as businesses, schools, and clubs, promoting fundraising opportunities and supporting their initiatives.
• Provide stewardship for in-memory and in-celebration fundraisers, ensuring they receive the information and support needed to maximise their fundraising potential.
• Conduct research to identify new opportunities for engagement and fundraising within local communities. SGHC – Role Profile Page 2 of 3

Supporter Care

• Serve as the primary point of contact for 200+ community and events fundraisers, delivering outstanding stewardship that enhances their experience with the charity.
• Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.
• Process cash and cheque donations for Community & Events income, including ensuring this income is processed and recorded accurately on our database which may include batch uploads.
• Provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation for 2-3 days/week.
• Maintain accurate records in our CRM (Raiser’s Edge) to track communications, income, and supporter preferences, ensuring compliance with GDPR and data protection laws.
• Continuously evaluate and suggest improvements to the supporter journey, aiming to enhance retention and engagement.

Administrative and Financial Support

• Process incoming donations and ensure timely acknowledgment and thank-you communications to all supporters.
• Work closely with the finance and data teams to reconcile donations, maintain accurate records, and support budget management for community and event fundraising activities.
• Assist in developing and adhering to fundraising budgets, tracking income, and ensuring effective expenditure management.

Marketing and Communication

• Create engaging materials and content to inspire participation in fundraising activities and distribute these to potential supporters. This could include posters, social media posts, newsletters.
• Ensure Community and Events associated webpages are kept up to date.

Other Requirements

• This is not an exhaustive list of tasks. Duties may vary from time to time as determined by Charity needs.
• Flexibility to work occasional evenings and weekends as required for events.

Ivy Rock Partners is proud to be supporting King’s College London in the recruitment of a new Deputy Director, Management Accounts and Reporting.

King’s College London is at the forefront of education, research, and societal impact. As we continue to grow and expand, our Finance team is undergoing an exciting transformation to support the university’s strategic ambitions. With a turnover approaching £1.5 billion, we are modernising our financial operations, enhancing our capabilities, supporting King’s to grow sustainably and fostering a culture of excellence to meet the demands of a rapidly changing landscape.

This is an exciting time to be part of King’s Finance. Our finance development programme focuses on delivering innovative solutions, improving processes, and enhancing a high performing, forward-thinking finance function. We are expanding Financial Strategy, Planning & Performance with dynamic, talented individuals in new areas of work who will contribute to this journey, helping us ensure the university’s financial sustainability while driving value for money.

The Deputy Director, Management Accounts and Reporting, is part of the FP&A function management team, and will provide leadership to transform King’s College London’s financial reporting outputs and accessibility, ensuring it meets the needs of the university’s strategic and operational priorities. Reporting to the Director of Financial Planning & Analysis, this role will lead a team to deliver timely, accurate, and insightful management accounting and reporting, underpinned by robust governance, innovative tools, and efficient processes. This will include the use of data integration tools such as Power BI. The Deputy Director will play a central role in redesigning and delivering on King’s financial management reporting framework, leveraging systems such as Power BI and Agresso, and enhancing the reporting structures to align with the scale and nature of the university’s activities (including review/adjustments to the Chart of Management Accounts). The role will ensure that reporting outputs provide actionable insights, drive compliance with financial policies, and empower budget holders with accessible, quality-assured data, thereby also enabling the business partnering function to refocus. This role is pivotal in building a culture of accountability, consistency, and efficiency across the university’s financial management practices.

Key responsibilities

Strategic Reporting Framework

• Lead the design, implementation and operation of a new management reporting framework that aligns with King’s strategic and operational goals.
• Lead the development of a suite of consistent, quality-assured monthly and quarterly reporting products, accessible to stakeholders including through user friendly interfaces such as Power BI.
• Collaborate with Finance Business Partners to ensure reporting outputs align with the needs of faculties, directorates, and other key areas of activity. Process and Efficiency Improvements
• Identify and take forward opportunities for automation and process efficiency in month-end accounting, including goods received not invoiced (GRNI) recognition and other ledger adjustments.
• Lead the implementation of a refreshed Chart of Accounts, ensuring the income and expenditure (I&E) management reporting structure reflects the university’s key activities.
• Review the utilisation of financial systems, ensuring consistency, efficiency, and value in management reporting activities.
• Develop a month-end timetable, working with relevant teams to enhance the reporting cycle, facilitating meaningful, risk-based financial reviews. Governance and Compliance
• Monitor financial management activities across faculties and directorates, ensuring consistency and adherence to standards.
• Develop and manage a financial controls framework, providing assurance over the accuracy and reliability of management reporting.
• Working with the Finance Business Partnering function, support the transition to new financial management practices, including in the roll-out of updated policies and training for budget holders. Team Leadership and Development
• Lead the central management accounting team, ensuring they are empowered, motivated, and effectively aligned with the department’s vision and goals.
• Provide professional development opportunities for team members, fostering a high performing, collaborative culture.
• Build strong links with other finance teams, ensuring alignment and integration across the Financial Strategy, Planning, and Performance service.

Stakeholder Engagement and Insight Delivery

• Act as a key advisor to senior leaders, providing insights on financial performance, risks, and opportunities.
• Build relationships with budget holders, ensuring they have access to meaningful, actionable financial information.
• Collaborate with IT and Finance Systems teams to enhance data quality, reporting tools, and user interfaces.

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

Our expectations

There are a number of duties and responsibilities that we ask all employees to be familiar with and adhere to. We ask that the successful candidate:

• Positively contributes to an environment at King’s that truly represents Our Principles in Action and where every individual feels safe, secure and supported.
• Always complies with the requirements of health and safety regulations to ensure their own wellbeing and that of their colleagues.
• Has an understanding of sustainability, including its impact on the University and the work we do, and engages in sustainable practices in the workplace.
• Ensures they are working in a safe environment, where they comply with our Health and Safety regulations and ensure confidentiality, only releasing confidential information obtained during the course of employment to those acting in an official capacity.
• Complies with King’s protocols on the appropriate use of telephone, email and internet facilities

If you would like more information about the role, please contact Phil Southern for a confidential discussion.

A skilled project manager and technical advisor, with a proven ability to work with external stakeholders, you will work in support of the Technical Manager to manage the technical aspects of Leaping Bunny and other organisational programmes. You will have excellent administrative skills gained in a customer-facing environment, including the ability to deal with multiple complex enquiries in a calm manner.

From the provision of technical advice and guidance to existing members and prospective new joiners, to supporting complex third-party supply chains; your meticulous approach, eye for detail and flexibility will help advance the organisation’s Vision, Mission, and Values.

You will act as a main point of contact for all Leaping Bunny technical enquiries and other potential new programmes, and in doing so, you will enjoy dealing with a wide and diverse range of people mainly via phone/email/video calls.

Your energy, commitment and experience will help propel the department and organisation successfully forward; and in doing so, you will help end testing on animals worldwide.

The Talent Set is partnering with ellenor in their search for a Head Of Individual Giving. This role will lead on income from appeals, digital acquisition, in-memory giving, lottery, legacy, and philanthropy. You'll lead a talented team of four, developing and implementing strategies to build a strong and active supporter base across diverse audiences. This is great opportunity for an individual giving manager looking for career progression into a Head of Individual Giving role.

About the Role:
As a key member of our Income Generation team, you'll be instrumental in developing and executing a growth plan to maximise income and supporter engagement. You'll leverage your expertise in team leadership, data segmentation, and supporter behaviour analysis to drive significant fundraising growth. You'll also play a critical role in fostering long-term supporter loyalty and ensuring exceptional donor care.

Key Responsibilities:

• Strategic responsibility and leadership of Individual Giving, with income responsibility of circa £2 million
• Lead and motivate a team of four fundraisers.
• Drive growth across all Individual Giving income streams (appeals, digital, in-memory, lottery, legacy, philanthropy).
• Utilise data analysis and segmentation to optimise campaigns and supporter journeys.
• Manage budgets and financial reporting, forecasting as needed
• Ensure compliance with charity law, GDPR, and fundraising best practices.
• Cultivate strong relationships with donors and stakeholders.
• Develop innovative fundraising propositions and products.
• Oversee direct marketing campaigns across online and offline channels.
• Manage and optimise the database.

About You:

• Proven track record in Individual Giving fundraising, experience with lottery would be of benefit
• Strong leadership skills and experience managing a team.
• Data-driven approach with experience in setting and reporting on KPIs.
• Excellent communication and presentation skills.
• Strong understanding of fundraising technology and CRM systems
• In-depth knowledge of charity law, GDPR, and fundraising regulations.
• Experience in budget management and financial reporting.
• Supporter-focused with a passion for building lasting relationships.

What We Offer:

• Salary: circa £41,000
• Opportunity to make a significant impact on a vital cause.
• Mix of home based and being at site, 2-3 days a week

We highly encourage you to submit your CV as soon as possible to be considered for this exciting opportunity as interviews are taking place on a rolling basis.

Please note that due to the high volume of applications, we may not be able to respond to every applicant, but we truly appreciate your interest.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process