Problem Solving Officer Jobs in Manchester

Join Racing Welfare as Head of Fundraising and Make a Lasting Impact!

Are you an ambitious, results-driven fundraising leader with a passion for making a difference? Racing Welfare is looking for an exceptional Head of Fundraising to join our senior management team and take the helm of a thriving, high-performance fundraising operation. This is a unique opportunity for someone who wants to shape the future of British horseracing’s charitable support, driving growth and innovation in a vital sector.

 About Racing Welfare:

Racing Welfare is a registered charity dedicated to supporting the workforce of British horseracing – from stud, stable, and racecourse staff to those in related professions. Our mission is to help these dedicated individuals thrive in their careers and lives, offering guidance, practical assistance, and support throughout their journey – from recruitment to retirement.

The Role:

As Head of Fundraising, you will play a central role in Racing Welfare’s strategic direction and growth. You’ll work closely with the Chief Executive and Chief Operating Officer to craft and execute an ambitious fundraising strategy that delivers innovative income streams to fund our vital services. You’ll lead, inspire, and develop a talented team, empowering them to deliver outstanding fundraising initiatives and events that drive real change.

Key Responsibilities:

• Develop & Deliver Fundraising Strategy: Work with senior leadership to shape the charity’s fundraising vision, ensuring the strategy aligns with our wider goals and drives long-term sustainability.
• Innovative Fundraising Campaigns: Create and implement engaging campaigns, managing budgets and evaluating performance to optimise success.
• Team Leadership & Development: Lead, mentor, and motivate a high-performing fundraising team, supporting their professional growth and achieving collective goals.
• Building Strategic Partnerships: Cultivate relationships with trusts, foundations, and corporate partners to build lasting, mutually beneficial collaborations.
• Drive Operational Excellence: Oversee day-to-day fundraising operations, ensuring smooth management of income, expenditure, and compliance.

You Will Bring:

• Proven experience in fundraising or commercial management, with a track record of successfully recruiting donors and sponsors.
• A natural leader with exceptional people management skills, able to inspire and empower teams to excel.
• Solid experience in budgeting, financial planning, and performance management.
• Excellent communication skills, with the ability to engage and motivate diverse stakeholders.
• A passion for innovation and the ability to think strategically about fundraising opportunities.

Bonus: Experience in the horseracing industry is desirable, but not essential. 

Why Racing Welfare?

This is your chance to take on a leadership role in a respected and impactful charity. You’ll be part of a passionate team, working in a dynamic environment with opportunities for personal and professional growth. The role offers flexibility with the option to work from home or our Newmarket office, alongside occasional travel across the UK (including evenings and weekends).

As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.

If you’re ready to make a significant contribution to the future of Racing Welfare and help improve the lives of those who dedicate themselves to British horseracing, we’d love to hear from you.

Apply Today:
Submit your CV and covering letter to join Racing Welfare and lead our fundraising efforts to new heights.

We welcome enquiries from everyone and value diversity in our workforce. The closing date for this role is 14 February 2025. Interviews will be held the week commencing 25 February 2025. We reserve the right to bring forward the closing date if we receive a large number of suitable applications.

Salary: £50,000 p.a.

Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.

 This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974 

Racing Welfare’s Safeguarding Statement of Intent can be found on our website.

Hours: Full-time

Remuneration: Up to £23,850 (dependent on experience)

Duration: Permanent

Location: Based within UK-Med’s two (2) warehouses at Stockport (SK4 and SK8) including occasional visits to UK-Med’s office in Manchester.

This position is based in the UK; applicants must have the legal right to work in the UK and provide relevant documentation upon request.

Are you willing to work hard and support our exciting warehouse operations by using your expertise to help UK-Med deliver life-saving medical aid?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years.

We are seeking a warehouse assistant to join our growing team. You will be working alongside the UK-Med Warehouse Manager to undertake key work in our warehouse.

You will be managing stock, maintaining kit and equipment, and temperature mapping the facility. You will support our training events and teams who travel overseas by preparing equipment for dispatch and driving to venues in the UK as required.

You will be working across two sites around Stockport, based 3 miles apart. Flexibility on a day-to-day basis will be required.

We need a proactive and flexible individual who is ready to deploy as required to support UK-Med's diverse global projects. Whether it’s assisting with urgent shipments or traveling to provide on-the-ground support during overseas deployments, your role will be vital to ensuring the success of our humanitarian efforts. Your positive, problem-solving approach will be crucial in adapting to the ever-changing needs of our mission.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.

How to apply

We strongly recommend that you read the Candidate Information Pack - Warehouse Assistant - Janaury 2025 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Your cover letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification

Applications must be submitted no later than Monday 20th of January 2025

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Location:London or Edinburgh, or flexible for remote UK base 

Position Status: Full Time Regular

Starting Salary Range: The starting salary range for this position is 44,320 GBP - based on local benchmarking and commensurate with professional experience.

Closing date: Please submit CV and cover letter at earliest convenience as applications will be reviewed on a rolling basis. 

 

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About Mercy Corps

Mercy Corps is a leading global organisation powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Mercy Corps Europe (MCE) has grown rapidly in terms of volume of activity and complexity. We are now looking for an experienced Digital Fundraising Officer to join us. The Fundraising team plays a key role in Mercy Corps, generating income and raising our profile. The team is based across our European offices in Edinburgh, Geneva, London and The Hague.

The Role

The Senior Individual Giving Officer will act as a source of fundraising expertise in the Direct Marketing and wider development team, as well as the global Development and Marketing teams. Lead on devising a digital strategy that will maximise supporter engagement and acquisition, and thus grow individual giving income, with the input of the Direct Marketing Manager

Mercy Corps Europe's fundraising team is in a growth phase and there are many opportunities to innovate. Creative freedom is very much encouraged and the diversity of the organisation's programmes makes our fundraising work truly varied. There is huge potential in this role to deliver initiatives that will have a significant impact in growing our donor base, including testing new ways of engaging with audiences, integrating marketing across new channels, expanding use of online advertising, SEO and AdWords, harnessing data to create more effective campaigns, engaging thought-leaders and influencers online, and investigating new innovative ways of reaching key audiences.

The ideal candidate will have experience of the latest trends in fundraising and will have both the creative and technical skills to deliver key elements of the direct marketing strategy. They will have demonstrable knowledge of the UK fundraising market, with experience of working across multiple online channels, including Facebook, Twitter and Instagram. Our stewardship programme is underpinned by our emails and so experience devising communications plans and writing for email is a must. Candidates should possess excellent communication skills, with the ability to thrive in a fast-paced, changing work environment.

Essential Job Responsibilities

Supporter development

●Lead on integrating online and offline fundraising, offering supporters a cross-platform experience

●Lead on innovating our digital offering - taking ideas from conception through to testing and beyond

●Work with the Individual Giving Officer to innovate our fundraising offerings and find new ways of acquiring supporters

●Ensure that Mercy Corps grows the number of engaged supporters and income across channels to meet targets

●Responsible for day-to-day implementation of digital campaigns and activity (including email, PPC, social, programmatic and display), to deliver against set targets

●With support from the rest of the team, develop and edit digital fundraising content suitable for target audiences, such as prospective online donors or re-engaging lapsed donors, ensuring consistency with Mercy Corps branding and style guidelines 

●Review and analyse results of fundraising activities and make changes to future work based on this

●Regularly obtain feedback from the audiences that we are contacting to ensure that we are optimising the way we communicate

●Identify new platforms and channels, and keep abreast of current fundraising trends and comparator organisations to ensure that Mercy Corps in Europe is relevant with supporters

●Work alongside Fundraising Operations to inform campaigns, and with the Media and Communications team to ensure that fundraising integrates appropriately with media and communications strategy and activities.

●Manage Google Adwords account effectively to maximise engagements and income. Optimise balancing grants with paid account

●Become the charity knowledge lead on  digital platforms such as Actionkit to upskill colleagues and support cross-team working

●Assist with internal training as required in regards to digital initiatives.

●In conjunction with the Direct Marketing Manager, responsible for ensuring that all fundraising activities are legal and adhere to industry best practice.

Supervisory Responsibility

The position has supervisory responsibility over interns and/or volunteers.

Accountability

Reports Directly To: Direct Marketing Manager

Works Directly With: Individual Giving Officer 

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Qualifications and Transferable Skills

●At least five years of experience in a fundraising/marketing role, with proven experience in digital fundraising, including planning and delivering campaigns.

●Demonstrable knowledge of a range of digital fundraising channels.

●Experience of writing and editing engaging content for online donor audiences.

●Experience of setting digital KPIs and developing in-house digital fundraising capabilities.

●Proven ability to use analytics/metrics and user testing to inform and improve online campaigns.

●Ability to work to brand and style guidelines.

●Ideally prior experience of working with external digital agencies.

●A working knowledge of UK and European charity law and data protection.

●Some knowledge of Canva would be beneficial.

●Relevant professional certifications or equivalent experience.

Success Factors

●Detail-oriented multi-tasker, with excellent organisation skills.

●Strong process management skills.

●Excellent communication skills (both written and verbal).

●Able to build and maintain effective internal and external relationships.

●Able to cope with changing priorities, often at short notice, and work well under pressure.

●Proactive and solutions-based attitude.

●Cooperates and works well with colleagues to maximise opportunities and solve problems.

●High levels of motivation, professionalism and resilience.

●Skilled in anticipating and solving problems and communicating issues, involving others as needed.

●An exposure to and interest in international development is important, along with a demonstrable understanding of digital fundraising trends for international non-profits based in the UK.

 

Living Condition

The position is based in London, Edinburgh or remote and may require some national or international travel.

MCE team members represent the agency both during and outside work hours when deployed in a field posting or on a short term assignment or trip to country offices. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all Mercy Corps locations.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

About the job

Internews works to ensure access to trusted, quality news and information that empowers people to have a voice in their future and to live healthy, secure, and rewarding lives. We envision a world where everyone can communicate freely with anyone, anywhere, and exchange the news and information they need to shape their communities and the world.

For 35 years and in more than 100 countries, we have worked with our local partners to build hundreds of sustainable organizations, strengthened the capacity of thousands of media professionals, human rights activists, and information entrepreneurs, and reached millions of people with quality, local information, improving lives and building lasting change. On issues ranging from health and the environment to conflict and governance, Internews has developed approaches that harness the power of media and information to create positive change.

Internews is a charity operating internationally, with administrative centres in California, Washington DC, London, and Paris as well as regional hubs in Nairobi, Kiev and Bangkok. Formed in 1982, Internews currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.

General Function:

The Business Officer will work for the Europe & Eurasia Programme Management Unit (PMU) and will provide the highest standards of financial and administrative support to European funded Internews EE Programmes. We are looking for a responsible and professional individual to perform a variety of financial and administrative tasks. Duties of the Business Officer will include the financial administration of current projects, oversight of project budgets and partner spending, facilitation of payment requests, budgetary projections and other financial and administrative duties that may be required during this period.

The Business Officer will work closely with the Senior Programme Officer, the Senior Business Associate and the Programme Finance Business Partner to provide timely and quality support to programmes as required.

Key Responsibilities:

Financial administration of Internews’s projects:

• Review project expenditure and ensure accuracy of coding.
• Manage cash-flow to ensure the availability of project funds at Internews’ offices.
• Work with Programme Finance Business Partners (PFBPs) to prepare financial reports for donors, prepare notes for financial reports, and ensure that costs are reported in compliance with donor requirements.
• Monitor co-financing plans.
• Advise project teams on the correct application of HQ policies and processes, including on procurement, travel, etc.

Budget oversight:

• Review budget-versus-actuals and facilitate forecasting in line with project activities.
• Support partners with budget planning.
• Align internal templates to donor formats for effective monitoring and reporting.
• Sub-grants oversight and keeping SGA (Sub-Grant Agreements) tracker:
• Support Internews’ partners to prepare budgets under sub-grant agreements.
• Review financial reports from partners when required and coordinate corrections as required.

Payments and administration:

• Coordinate payment requests to London, including reviews, confirmations, and follow-ups.
• Monitor donor income and prepare requests for disbursements to donors.
• Review and verify suppliers’ invoices to London HQ and Internews’ accounting department in California.
• Support Accounting field teams in terms of induction and refreshment training regarding Internews and donors’ procedures and policies.
• Budget development: work closely with Senior Programme Officer, Senior Business Associate and country offices to develop budgets for new proposals. Coordinate on the development of co-financing approaches and plans for opportunities with the European Commission and other European donors.
• Help set up business processes for new projects, including the preparation of requests for Personal Service Contracts.
• Support the process of staff contracting for projects.
• Help project teams with staff charges to relevant projects.
• Other tasks: participate in project audits carried out at the HQ as required by the London finance controls team.
• Other financial and administrative tasks may be assigned as required.

Requirements:

• Relevant degree (preferable) in Accounting, Business Administration or Financial management.
• Qualification in Accounting (Knowledge of ERP (Agresso) will be a plus)
• At least three years of experience working in a similar capacity.
• Experience with European funders (European Commission, SIDA, FCDO, GIZ etc.)
• Proficiency in MS Office. Advanced proficiency in MS Excel.
• Fluency in English and Russian (both written and spoken).
• Creative and a good team player.
• Excellent multitasking skills.
• Good prioritization skills and the ability to solve immediate problems.

Vacancy Timeframe:

Deadline for Applications: 22 January 2025

Hiring Process:

Candidates should submit a cover letter and resume through the Taleo application portal. The Cover Letter should be no longer than one page and explain why you'd be a great fit for this position and what drew you to it. The resume should be no longer than two pages. Candidates with the strongest cover letter and resume will advance to the test and interview process.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work hours are generally Monday through Friday from 8:30am to 5pm; occasional irregular hours are required to accommodate international tele-conferences.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities.

and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

This position will be in the United Kingdom therefore a successful applicant must be able to demonstrate their right to work in the UK.

Education for All Morocco (EFA) is a transformative charity dedicated to creating opportunities for marginalized girls in Morocco to access quality education. Established in 2007, we have worked tirelessly to transform the lives of young girls, giving them full access to education and additional support thanks to a well-resourced learning and living environment. 

In order for us to continue to connect with donors and partners worldwide, we are looking for a Communication Co-Ordinator to drive our communication and marketing strategy to amplify our impact and champion educational equity in Morocco.

Position Overview: 

We are seeking an experienced and passionate Communications Coordinator to develop and execute our communication strategy. The successful candidate will play a pivotal role in telling the story of our mission and driving our message forward across diverse platforms. This will include managing both internal and external communications, developing compelling content, enhancing donor engagement, and strengthening our digital presence.

Key Responsibilities: 

1.Communications Strategy:

·Collaborate with the Managing Director to design and execute a comprehensive communications plan.

·Ensure consistency in messaging and alignment with the charity’s goals.

2.Digital Marketing Strategy:

·Develop and manage a multi-channel digital marketing strategy and a content calendar. 

·Grow and engage with our online community, to create a vibrant presence across our social media platforms.

3.Donor Relations: 

·Create impactful, consistent donor-facing communications, including compelling case studies, impact reports and thank-you messages.

·Liaise with donors and other funding partners to align and deliver communication strategies. 

4.Content Creation: 

·Develop compelling written and visual content for marketing purposes, including social media, newsletters, annual reports and press releases.

·Capture the impact of our work through storytelling, photography and videography, as needed.[MB1] 

5.Publicity: 

·Act as the liaison for media enquiries and public relations opportunities.

6.Monitoring and Reporting

·Track and analyze communication metrics to evaluate the success of the strategies and inform future strategies. 

Personal Qualities:

·A creative thinker with a passion for storytelling, promoting social change and embracing the importance and impact of our work.

·Strong organizational skills and a proactive approach to problem-solving. 

Required Skills and Experience:

·Proven experience in communications and digital marketing, ideally in the charity sector

·Exceptional written and verbal communication skills in English, proficiency in Arabic is an advantage. 

·Expertise in social media management and content creation.

·Strong storytelling skills with a creative eye for visuals and branding.

·Experience with donor engagement practices and impact reporting.

·Ability to work independently, meet deadlines, and manage multiple projects.

Working Hours, Location and Benefits: 

·8-12 hours per week, based on workload[MB2] 

·This is a contractor position, allowing flexibility and remote work.

·Competitive remuneration to be determined based on experience and expertise. 

How to Apply:

Interested candidates should upload their CV, cover letter and examples of their previous work by the 5th of February.

We are seeking a highly skilled finance professional to perform this essential senior leadership, strategic financial  and management position in our London headquarters. The approximate annual income for Internews Europe and its subsidiaries, of which the post-holder has oversight, is c. £20m.

The post-holder will report directly to the COO for Internews Europe. The post-holder will be a leader on matters of corporate financial strategy, inter-Alliance financial accounting, budget management, and overall accounting operations.

This is an exciting opportunity to drive systems and process improvements in corporate financial management and planning, whilst also ensuring the smooth running of the financial service centre of the organisation.

The Finance Director is a key member of the Senior Management Team (SMT) in London, in addition to other international management units.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Key Strategic Deliverables will include the following:

· Lead on strategic financial management of Internews Europe, promoting effective and efficient processes to ensure the financial health and sustainability of the organisation.

· Oversee and deliver on the statutory audit and delivery of the Annual Report and Accounts in line with UK charity requirements.

· Act as the focal point in all financial matters for the Internews Board of Trustees, Finance and Audit subcommittee and the Senior Management Team (SMT)

· Act as the primary Finance Team representative of Internews Europe in the relationship with Alliance partners, modelling and implementing improvements in the recording of financial data and transactions and improving financial reporting to the Programme Management Units.

· Ensure timely production of financial management information to key stakeholders across the organisation to enable informed decision making and alterations to existing plans where required.

· Co-ordination of the annual organisational budget preparation process and ensure effective budget oversight and management by project and department managers

· Promote strong collaboration with colleagues from Grants and Contracts and Development Teams to reforecast and test progress towards annual targets for income and expenditure.

· Ensuring professional and compliant delivery of all Internews Europe financial processes, to drive improvements in processes and ensure all staff understand and adopt such processes

Finance Department operations Specific duties with support from the Finance Team will include the following:

· Management of the Finance Team, providing effective leadership and creating an environment where Finance staff can learn and develop professionally

· Oversight of core accounting processes including cash-flow planning and management, accounts payable and receivable, and analysis of the balance sheet debtors and creditors

· Management of the relationship for resource sharing and associated accounting transactions arising with the other entities in the Alliance network to facilitate combined management/programmatic reporting when required, while ensuring sufficient financial controls to ensure distinct financial reporting and protection of separate legal entity status.

· Oversight of international banking processes (GBP and foreign currency, income and payments) and Treasury management to minimise organisational risk and negative foreign exchange valuations.

· Primary holder of the Banking relationship, including monitoring banking arrangements in international offices

· Co-ordinate the monthly payroll process with HR colleagues and the external payroll bureau

Oversight of subsidiary financial processes

· Currently Internews Europe has two subsidiaries, Internews International (II) based in France and Internews Media Development based in Ireland, currently dormant.

· Oversight of financial processes including relevant controls, policies and procedures

· Oversight of financial reporting in accordance with relevant GAAP and regulatory requirements.

· Monitor local regulatory requirements and ensure compliance with relevant tax and reporting and audit requirements

Key Stakeholder Engagement and Compliance

· Primary advisor to SMT of ramifications of strategic decisions, including financial, tax and other regulatory impacts

· Input to strategic development initiatives regarding appropriate application of donor funding mechanisms and utilization of subsidiaries.

· Ensure compliance with the UK regulatory regime and with the requirements of our principal funders and other supporters

· Lead responsibility for ensuring the maintenance and regular review of all statutory and best practice policies and procedures, staff training and socialization of changes

· Assisting the Programme teams with interpretation of donor compliance requirements, their translation into Internews Europe operational and/or financial procedures, and their effective implementation

Participation in global business operations leadership

· Collaborate with other members of the global senior leadership team for efficient operations and execution of the mission

· Collaboration with Information Technology and Solutions for effective implementation of software and other technology solutions, providing information and expertise and support for appropriate budgeting and expense allocation.

· Collaboration with Enterprise Risk Management and Security team regarding identification and mitigation of financial and other risks, as well as preparing policy and reports in accordance with Charity Commission guidelines

· Collaboration with People and Culture team to ensure appropriate labour regulations, Internews policies, procedures and financial controls are adhered to in the processing of payroll and other benefits; includes oversight and development of payments to employees and consultants working outside of the UK on Internews projects.

· In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.

SUPERVISORY RESPONSIBILITIES

The Role carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities including training employees; managing, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

*Direct Reports: Deputy Finance Director and Finance Business Partner Lead

 QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

The criteria below are the minimum necessary for effective performance in the post. The applicant must demonstrate how they meet each of them through the application form and, when necessary, through job-specific tasks and at interview.

· Experience of managing financial and management accounts processes, including annual accounts for UK charitable entities, audits and external reporting

· Experience in a management capacity within an organisation of at least similar size and complexity to Internews Europe

· Experience of liaising with and advising non-financial managers and

· Experience of line management and leadership

· Experience of being key Board contact and engagement point

· Experience of managing external professional and service provider relationships

· Experience of major multi-lateral and bi-lateral donor requirements

· Experience of managing the external reporting and/or compliance functions of a comparable size of organisation

· Experience of working in, or dealing with, developing countries and fragile states

· Good understanding of charity finance regulations and systems

· Professional qualification in finance or accounting

· Knowledge of UK SORP

· High degree of proficiency in Excel

· Knowledge of ERP (or equivalent), particularly reporting tools usage and functionality

Person skills / aptitudes

· A willingness and ability to adopt a hands-on approach to your work

· A contemporary, supportive and transparent approach to management and leadership

· Be comfortable working in a collaborative, highly diverse and mutually accountable environment

· Strong communication, liaison and interpersonal skills to work effectively with people at all levels, and represent the organisation

· Strong analytical, problem solving and creative thinking skills

VACANCY TIMEFRAME:

Deadline for applications: 05 February 2025

PHYSICAL DEMANDS and WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.

Expected business hours are generally Monday through Friday from 09:00am to 5:30pm. We operate a hybrid working model with attendance in the London office nominally one day per week on average.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.

We are recruiting a part-time (16 hours per week) Data Management Officer to join our supportive team who are committed to making life better for Manchester’s unpaid carers. This post is an ideal opportunity for someone passionate about data, who enjoys working as part of a team and wants to use their skills within a small charity.

We are looking for someone experienced in data management, who can organise, maintain and develop our information systems, and produce reports for different audiences.  You might also have some experience supporting reporting and evaluation for a community or charitable organisation, but this is not essential. What is essential, are strong skills in Microsoft Excel!

This is a remote working role and can be worked flexibly, with a limited number of fixed online meeting dates during the month. There may be very occasional in person meetings in Manchester, primarily central Manchester. Your office/admin base would be your home address.

We offer training opportunities, flexible working and a generous leave entitlement. 

This is a permanent position.

The deadline for applications is Tuesday 4th February 2025 at 9am. Interviews will take place on Wednesday 12th February 2025. We will contact successful applicants by email.

We are unable to accept CVs.

We welcome applications from everyone irrespective of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age. Appointment will be made on merit alone.

If you are disabled we will support you throughout the recruitment process with reasonable adjustments required.

Thank you for considering Manchester Carers Forum!

About Responsible Finance and these roles:

Responsible Finance is the membership association for the UK’s Community Development Finance Institutions (CDFIs). CDFIs are community lenders, committed to delivering positive social impact, and offer fair and affordable finance to businesses, social enterprises and to people unable to access it elsewhere.

This is a pivotal moment to be joining the CDFI sector. Responsible Finance and CDFIs are poised for exciting growth following two record-breaking funding announcements in late 2024 which has seen the sector backed by Government and leading financial institutions including the British Business Bank and JPMorgan Chase. This follows Lloyds Banking Group becoming the first mainstream lender to invest in the CDFI sector earlier in the year.

This new funding will enable business-lending CDFIs to scale their reach and impact, supporting economic growth and financial inclusion across the UK. Successful candidates will play a vital role in helping to make sure that CDFIs are supported to build their operational capacity and maximise the opportunity this brings.

We are seeking (2 - 3) exceptional candidates to help us to deliver an ambitious Capacity Building programme for our business-lending CDFIs and support our growing member base. You will manage the delivery of key projects within the Capacity Building programme, work closely with our members and stakeholders and demonstrate versatility and flexibility to deliver outstanding results. 

No prior knowledge about CDFIs is required so long as you have a keen interest to learn about the sector and are passionate about increasing access to fair finance for businesses, underserved communities and people.Do not be discouraged from applying if you do not meet all the criteria listed in this job description. If you know how to deliver results, overcome challenges and obstacles, and are a committed team player, with a can-do attitude we want to hear from you! 

Purpose of the role

The Programme Manager will manage the delivery of key projects and support the Programme Director in overseeing the smooth running of a Programme Management Office (PMO) ensuring that the CEO and Board have the information needed to steer the success of the Programme. 

Key Responsibilities:

Key responsibilities across the 2-3 roles will include the following:

• Project managing the delivery of key work streams and projects such as the award and monitoring of grants to support capacity building and Requests for Proposal (RFPs) for the delivery of training. 
• Monitoring the progress of projects, identifying issues and proposing solutions, and maintaining and producing a range of high-quality project documentation (plans, risk and issues registers etc) to support effective delivery – and leading on project and programme board meetings.
• Working closely with CDFIs and stakeholders to identify needs, lead problem-solving, provide support to overcome challenges, and commission reports on progress – synthesising these reports into overall progress reports and presenting back to the programme oversight group and main grant-funder (JPMorgan Chase).
• A project supporting the technical integration of CDFI’s systems and the British Business Bank’s lending platform.
• In addition to the support for business lending CDFIs set out above, one of the role-holders may also lead a project to further develop Responsible Finance’s support offer for personal lending members and be the day-to-day point of contact for these members.

This is a varied and dynamic role, working closely with our members and a range of key external stakeholders. This job description is not exhaustive; it outlines the key tasks and responsibilities of the post. These key tasks and responsibilities are subject to change. Any changes will be made in consultation with the post holder.

Skills and Experience:

Essential

• Strong and proven project/programme management and delivery experience and demonstrable ability to manage multiple projects at once.
• Highly self-motivated and able to drive your own work forward, but equally a team player with a collaborative working style. 
• Experience of grant management and/or contract awards and monitoring. 
• Excellent communication skills including concise writing skills and ability to synthesise information into an easy to comprehend format/narrative (both written and verbal).
• Experience managing project budgets.
• Strong relationship-building and interpersonal skills. Must be comfortable working with stakeholders at a range of levels. 
• Experience analysing and synthesising data from multiple sources and presenting findings clearly and succinctly to stakeholders and members. Fluency with applications such as Excel is essential. 
• Strong problem-solving skills.
• Proven ability to manage multiple stakeholders and get information needed from busy people. 

Desirable

Working as part of a small organisation, you will need to demonstrate flexibility and versatility and have opportunities to support a range of other projects and support services for our members, developing a wide range of skills and competencies. 

Therefore, in addition to the essential criteria above, we are also interested in candidates with the following skills and experience:

• Experience in organising and delivering events and workshops.
• Experience of creating and delivering presentations.
• Experience managing web content, online newsletters and social media posts. 
• Experience in developing graphics/infographics using apps such as Canva.
• Experience with research, monitoring and evaluation.
• An understanding of CDFIs and/or lending helpful – particularly investor relations. 

 To Apply:

Equity and fairness are at the core of our organisation and we are committed to creating an inclusive workplace where everyone can be their best.

Please send your CV and responses to the following questions below to Careers4Change:

• What appeals to you about this job/Responsible Finance and why do you think you’ll do a great job?
• You are working on multiple projects. The people you need information from are super busy. How do you ensure project deliverables and targets are met on time, within budget and meet quality expectations?
• You are tasked with gathering regular programme reporting information from a group of Responsible Finance’s CDFI members. You will need to turn this into a report for the funder. Please describe how you would go about collecting the information, synthesizing it, and writing up a report.
• You are responsible for managing a grant awarding process for Responsible Finance’s CDFI members to build operational capacity. JPMorgan Chase has provided funding for Responsible Finance to onward grant. Briefly describe the key stages of the process that you would incorporate, and why, and highlight the key considerations for Responsible Finance in awarding grants to members.

Please apply via the Careers4Change website. 

Location: Remote, with occasional expenses-paid travel 

Reporting To:Programme Director 

Contract: 2-year fixed term contract with possibility of becoming permanent

Salary: Up to £35,000 (depending on experience)

Date Closes: Monday 3rd February 2025

Interviews will be held virtually in February 2025. 

Hours: Full-time

Pay: £40,000 - £42,000 based on experience

Duration: 10 months

Location: UK-Med Office, Manchester, UK (Hybrid Working) or remote working options within +/-2 hours of UK Time

Are you passionate about developing and coordinating innovative capacity building approaches for complex humanitarian contexts? Could you be our new remote Capacity Building and TeleHealth Project Lead?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As the focal point for UK-Med’s Telehealth and Capacity Building in Sudan project (REACHES Sudan), the Project Lead will play a critical role in delivering this 10-month initiative, funded by the Sudan Humanitarian Fund and in collaboration with Relief International. The project aims to provide integrated, life-saving healthcare to vulnerable populations in Sudan through innovative remote telehealth and capacity-building interventions.

The Project Lead will focus on designing and coordinating impactful training programs for healthcare workers, ensure learning is aligned and developed based on real-time needs, and managing digital capacity building and telehealth delivery platforms. This role includes working closely with the Health Advisor and senior leadership to develop and document UK-Med’s telehealth methodology, paving the way for sustainability and future use in emergency response programming.

The ideal candidate will have a strong background in learning and capacity building, preferably with experience in designing and piloting new training methodologies. Ideally you will be able to use your experience in humanitarian programming to ensure that solutions are fit for purpose, impactful and accessible in complex humanitarian emergencies. You will have excellent project management skills and the ability to adapt to evolving needs.

A positive, flexible, and solutions-oriented approach is essential, as is the willingness to support in-person training delivery when required.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.

How to apply

We strongly recommend that you read the Candidate Information Pack – Project Lead - Telehealth & Capacity Building - December 2024 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Please apply below, as soon as possible and no later than Friday 17th January 2025

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

We couldn’t run Manchester International Festival without the dedication, energy and enthusiasm of our amazing volunteers. Some 426 volunteers got involved in MIF23, our last festival, doing everything from helping out with preparations to greeting the public at our events. Our Festival Volunteer Manager is critical to the smooth running of this programme.

Our Festival Volunteer Manager will lead on the recruitment of MIF volunteers, training and induction, and support for volunteers taking part in the 2025 programme. They will ensure that the volunteer programme is inclusive and accessible, and that volunteers have a fantastic experience at all points that they interact with us.

The primary focus of this role is leading on the volunteer-facing aspects of the MIF Volunteer Programme, however the post holder will work within a Volunteering Team that also delivers other Factory International volunteering programmes, including those at Aviva Studios, and may also support the delivery of these from time to time.

This role will involve a significant amount of evening and weekend working – particularly during May, June, and July, to facilitate the delivery of the programme. It is likely that this role will involve working additional hours, particularly during the Festival, which can then be taken back on a flexible basis. 

Festival Volunteer Manager Responsibilties

- Lead on volunteer recruitment for MIF25, ensuring and encouraging applications from diverse communities across Greater Manchester and supporting the application and selection processes for new and returning volunteers

- Plan, develop and deliver training and induction schemes for MIF volunteers

- Organise social events, volunteer placements and other volunteer activities leading up to, during and immediately after the 2025 Festival

- Ensure efficient and accurate administration of the MIF volunteer programme including maintaining databases and schedules, processing volunteer expenses and contributing to evaluation processes and reporting

- Manage Volunteer Team Leaders who in turn manage, support and encourage the wider volunteer team. Manage any placement hosted with the Volunteering Team

- Coordinate with departments across Factory International to ensure that their MIF volunteer requirements are being met, and that the volunteer programme is integrated into the work of the organisation to best effect. This includes contributing to the volunteering team’s relationship with key festival partners, ensuring that they are kept informed and involved both before and during the Festival

- Offer advice and information to volunteers and external organisations through face-to-face, telephone and email contact

Festival Volunteer Manager Person Specification

ESSENTIAL 

- Excellent communication skills, including written communication and verbal presentation skills

- Excellent organisational and administrative skills, including attention to detail when dealing with large amounts of data

- Experience of line managing staff or volunteers

- Ability to work on own initiative as well as part of a team

- Ability to manage multiple priorities and meet deadlines

- Flexible and adaptable approach to problem solving within a fast-paced environment

- Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds

- Willing to get take relevant statutory checks eg DBS (Factory International can support with processing and payment)

 DESIRABLE 

- Experience of leading a volunteer programme (or other similar programme) involving large numbers of people

- Experience of working with a Volunteer Management System (i.e. an online system that holds volunteer records, enables applications to be submitted, enables rota-ing, etc)

- Experience of having worked or volunteered on a large festival or event

- Experience of designing and delivering training programmes or sessions

- Positive and enthusiastic attitude with a commitment to excellence

- Enthusiasm for training, mentoring and support of emerging talent

If you are an experienced finance manager looking to utilise your experience in the charity sector, this could be the role for you!

Canine Partners' mission is to transform the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.

To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Finance Manager to join our dedicated Finance team.

This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.

What you will do:

Working alongside the Director of Finance and Resources you will ensure the charity's finances are utilised in line with our mission. Leading an established and dedicated team of two, you will oversee all the financial activities, reporting and analysis, whilst improving and maintaining tight financial controls. Undertaking a number of routine tasks, you will also manage monthly management accounts, journals, and year-end accounts.

It is an exciting time to join us, as the charity marks its 35th anniversary this year and we will be doing a lot to celebrate! We have recently launched our 5-year plan, which has been shaped in a large part by the finances and financial modelling; this work will continue to become more detailed and accurate as we move through the 5-year plan, which you will play a key part in supporting using honed modelling, projecting and problem-solving skills.

What we are looking for:

• Qualified accountant (CIPFA/CIMA/FCA/ACA/ACCA) with relevant senior financial experience.
• Strong ICT skills including database (Office 365, MS Excel in particular).
• Broad experience of budget management and strategic planning (ideally in charitable settings but not essential).
• Flexibility, adaptability and ability to use initiative.
• Strong organisation skills and ability to manage deadlines.
• Proven experience of working within a financial environment and use of sophisticated digital accounting software.
• Effective written and oral communication skills.

It may be advantageous, though not essential, to have experience working in a related field or knowledge of the Charities Statement of Recommended Practice (SORP).

Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.

What can offer you:

• 33 days annual leave (inclusive of bank holidays)
• Salary exchange pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking (visiting and site-based staff)
• Dog friendly offices
• Flexible working hours
• Claimable business/travel expenses

This role can be delivered remotely from home. We will provide a laptop, additional screen, and mobile phone for use in the role.

If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Closing date: 05 February 2025
First interviews will take place online (via MS teams): Date to be confirmed.
Second interviews will take place at our National Training Centre in Osgathorpe, Leicestershire: Date to be confirmed.

Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive a high volume of applications.

We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

You may have experience of the following: Charity Finance Lead, Finance and Operations Manager, Financial Controller, Head of Charity Finance, Finance and Resources Manager, Senior Finance Officer, Accounting and Finance Manager, Finance and Compliance Manager, Finance Team Leader, Strategic Finance Manager, etc.

REF-218 932

Role Overview Operations & Data Manager

We are seeking an experienced Operations and Data Manager to join our medium-sized Manchester charity. We are passionate about making life better for people affected by dementia, a growing social issue in the UK. We are an innovative, and collaborative charity striving to work in partnership with our members and their carers to ensure their voices are heard and enabling peer support and empowerment. This key role combines operational oversight of our processes, people and technology with a focus on our data management and controls to help us better serve our community of interest and drive decision-making, improve internal processes, and demonstrate our impact as needed. The successful candidate will be a strong team player with leadership skills and will play a crucial role in guiding the organisation, with the opportunity to progress further if desired.

Key Responsibilities

Operations Management - Oversee day-to-day operations of the charity, ensuring smooth running of our CRM and administrative systems and processes - Manage office facilities and equipment, including technology systems, phones and user and donor database standards and controls - Manage aspects of office and staff/volunteer Health & Safety, including the charity’s minibuses and service user transport - Update and implement operational and HR policies and procedures.

Support the CEO and board of trustees with role related governance matters, including risk management and contract and grant compliance - Manage assigned operational budget and monitor expenditure and approvals as needed

Data Management and control - Lead on the collection, analysis, and reporting of service user data and impact metrics - Maintain and improve our CRM system and reporting - Ensure compliance with GDPR and data protection regulations - Produce regular reports for trustees, funders, and stakeholders - Develop data visualization tools to communicate our impact effectively - Support funding applications with relevant data and analysis.

Team Coordination - Supervise non-service delivery staff and volunteers - Coordinate with Service Delivery Manager to ensure efficient operations - Facilitate internal communication and information sharing - Support staff induction, training and development in data management and I.T. use.

Person Specification

Essential Qualifications - Education to degree level - Minimum 2 years' experience in operations management in non-profit sector - Proven skills and competency in operational data analysis and management information/reporting - Mature IT skills, including advanced Excel and Customer Relationship Management (CRM) (we use Beacon CRM)

Essential Skills and Experience - Knowledge and understanding of charity governance and regulatory requirements - Effective analytical and problem-solving abilities able to develop solutions - Excellent organizational and time management skills - Understanding of General Data Protection Regulation (GDPR) and data protection controls and principles - Proven ability to manage competing priorities and deadlines working within a team - Good presentation, communication and interpersonal skills - Experience in producing operational management dashboards, reports and summaries - CRM systems and data management tools ownership and control.

Desirable Skills, Experience and Qualities - Leadership within the non-profit / charity sector (within a team) - Knowledge of dementia care and support services and gaps in provision - Experience with operational and service impact measurement and reporting - Project management qualifications and or demonstrable skills - Skilled volunteer management for large groups - Skills and desire to support our fundraising and grant management.

Personal Qualities - Empathetic approach and understanding of sensitive issues impacting our team and users - Strong commitment to supporting people and carers affected by dementia Role Description Operations & Data Manager - Proactive and solution-focused mindset - Ability to work independently and collaboratively as part of a team - Flexible and adaptable approach to building successful outcomes for all - Strong ethical principles and integrity.

Please visit our website to read the full job pack and read how to apply, we can only accept applications that contain a CV and covering letter outlining how you meet the job specification.

INTRAC is looking for a dynamic individual with a passion for civil society to join as Director of Fundraising and Partnerships.

INTRAC is unashamedly for civil society. We are a mission-driven, not-for-profit organisation, focused on the core belief that vibrant, diverse and inclusive civil societies are essential catalysts for a world where everyone can thrive. We believe that locally available civil society support is essential as part of the wider movement to ‘shift the power’ to enable those tackling inequality and injustice to be resilient and effective, to navigate changes in their context and contribute to long-term inclusive locally led change.  This is an exciting time for the organisation as we move from envisioning our strategy to implementing it.  

Our strategic framework, Locally Rooted, Globally Connected will guide INTRAC’s practice over the next five years, as we evolve to becoming a network-led organisation, influenced and informed by the priorities, insights and aspirations of our network members, and the networks we interact with.  Together we will work to shift how civil society support is conceived and delivered: to transform civil society support eco-systems, so that local and global organisations are supported to develop, engage with others, and do what they want to do, better, to deliver just, equitable and sustainable societies.  

The role of strategic funding is crucial to this transformative change.  We are looking for an individual who is committed to anti-racist and feminist leadership to join our senior leadership team and help drive this change.

You will have significant experience and a proven track record in developing and delivering fundraising strategy, particularly focused on trusts, foundations and philanthropy, taking a relationship-based approach to build partnerships with organisations that share similar values and vision.

You will work with the team to build our capability, partnership, systems and processes to steward relationships, develop grants and manage their delivery.  Working with our Communications Co-ordinator you will help to build INTRAC’s profile and position in line with our strategic vision and ambitions.  You will have active support from the CEO along with strong board commitment to help develop and deliver this role.

This is a part time role (0.6-0.8 FTE); initially offered as an eighteen month contract with the intention to extend should the role be successful.

We are a remote organisation, with staff working across the UK. As we become a global network we are looking at options as to how to expand our staff base in different geographies, as we believe this will benefit INTRAC and support our strategic direction.  However, we do not have a straightforward way to do this currently. Whilst we are open to considering applicants from all parts of the world we will not sponsor visa applications. If you are based outside the UK and are keen to consider one of our roles please email Jenny George to discuss details.

To apply for the role please share a copy of your CV and respond to the following three questions (word limit 750 words):

1. Build Partnerships: Please tell us about a time when you have built a long-term relationship and secured strategic funding from new funder.

2. Leadership: Please tell us about a time when you challenged current practice in an organisation and embedded a new way of working.

3. Communication: Please tell us about a time when communicated a complex issue, raising its profile and encouraging others to engage with it/act on it.

In answering, please provide as much evidence as you can, to explain:

· the Situation in which you acted,

· what you were Tasked to do,

· the Actions you took and

· the Results you achieved and

· what you learnt from the process.

Answering the questions in this way will help the short-listing panel recognise and understand clearly the combination of knowledge, skills and competencies that you bring to the role.

Application Deadline 3rd February 2025.

Provisional interview date: 11th February 2025.

We are seeking to recruit a passionate and hardworking new Marketing and Communications Executive, to oversee our communications strategy and help develop the organisation during an exciting period of growth.

Reporting to: CEO

Location: Remote

Working Hours: Part-time, 16 hours per week (working days are flexible)

Salary: £25,000 pro rata (based on a full-time equivalent 37.5 hour week)

Contract Length: One year, fixed term (with the potential to extend based on available funding)

Restrictions: Must have the right to work in the UK

This is a 16 hour a week role which would be perfect for someone looking for a flexible job that makes a big social justice impact. This would suit someone with family responsibilities or who is studying a part time masters course for example, who needs a job role that fits in around their other commitments. You could work it full time over two days or part time over 3, 4 or 5 days a week.

You will be joining a wonderful team in the UK and Uganda. We currently have two paid staff (based in London and Bournemouth) and a variety of volunteers in the UK, plus a team of 26 staff in Uganda. Your views will be valued and you will get the chance to work together within our team to problem solve and suggest ideas to improve our programmes at every step of the way.

S.A.L.V.E. International is a small International Development partnership charity registered in the UK and Uganda. Our ethos is “Support And Love Via Education”. We support children living and working on the streets of Uganda, and their families, to have a brighter future.

At S.A.L.V.E. we believe:

- No young person should have to live or work on the streets

- Young people who have lived and worked on the streets deserve the chance to fulfil their potential

- Young people on the streets should have trustworthy, supportive adults around them

We are looking to recruit a new Marketing and Communications Executive who believes in our vision that there should be “No Street Called Home” for children living on the streets in Uganda and who wants to help us to grow this impact and further change children’s lives.

Job Purpose

- To design and deliver our communications plan, to a high standard.

- To design and deliver our supporter care plan

- To support volunteers of a wide variety of skill sets to help S.A.L.V.E. to better achieve our aims and objectives in a variety of roles.

- To work collaboratively with, and offer support to, the rest of the UK team, to best meet S.A.L.V.E.’s aims and objectives.

- To work with the S.A.L.V.E. team as required, developing and improving our existing programmes of work to best benefit our service users.

- To raise awareness of the work of S.A.L.V.E. International and be an ambassador for us in the community.

Key Activities

The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks. To carry out these activities you will be working together with and given support by the CEO. The post-holder may be required to undertake other duties that are not listed below, at the direction of their manager. The job description may be amended from time to time after consultation with the post holder.

- Design and deliver the communication plan of the organisation. This will include administration of:

• Website
• Social Media channels
• Newsletters
• Campaigns
• External comms and brand development

- Administration of our Supporter Care Programme. This will include:

• Being a dedicated point of contact for Community Fundraisers
• Regular comms with new donors and regular givers
• Developing campaigns to attract new supporters

- Supporting the UK team, as required. This will include:

• Supporting the CEO on a variety of projects at different times in the year (eg. working on our annual report, preparing papers for board meetings, preparing assets for a supporter event etc.)
• Supporting the Development Manager with fundraising bids, including design work and proof reading.

- Managing communications volunteers in the UK to help to build the capacity of the organisation.

- Supporting with general organisational admin, as required.

- Working with the S.A.L.V.E. team to deliver on our strategic plan. Contribute to its review and improvements over time to maximise the organisation’s impact with our service users through regular evaluation and learning reviews where required.

Requirements

In order to be considered for this post, you will demonstrate that you already have:

Skills:

Essential

· Ability to inspire and share the story of our work to our supporters.

· Excellent written and oral communication skills.

· Excellent organisational skills.

· Excellent attention to detail.

· Well organised time management, forward planning and implementation skills.

· Ability to work well with other team members across the world in person and remotely.

· Able to work on own initiative, under pressure and to tight deadlines.

· Ability to learn quickly

Experience:

Essential:

· Educated to degree level or above.

· Demonstrable communications work experience: minimum 2 years.

· Excellent IT Skills including a wide range of software packages such as Excel, Word etc

· Experience of using design software packages such as Canva (preferrable)

· Familiarity with commonly used social media platforms (Facebook, Twitter, Instagram, LinkedIn).

· Demonstrable experience of website administration (Wordpress preferred)

Desirable:

· Marketing qualification at either degree level or with recognised body e.g. Chartered Institute of Marketing.

· Experience of completing a website redesign/relaunch

· Experience in using a customer data platform for customer records such as Beacon (preferred).

· Video, photography and editing experience.

· Knowledge of Uganda and its culture, particularly if you have spent time there.

· Knowledge of international development, homelessness, social entrepreneurship, social work and/or addiction.

· Experience in producing commercial content for social media to build engagement with an audience.

· Experience in managing people, especially volunteers and delegating tasks.

Special Circumstances

This post has the following special circumstances:

· Willingness to travel across the UK when necessary.

· Willingness to work some unsociable hours.

(Please note:  if you have difficulty meeting these conditions because of a disability or family circumstances the appointing manager will discuss it with you in order to see whether it is possible for reasonable adjustments to be made to the job or working conditions)