Practice manager jobs in nottingham, nottinghamshire
HOW TO APPLY:
WE ARE ONLY ACCEPTING APPLICATIONS SUBMITTED THROUGH OUR WEBSITE.
APPLICATIONS SENT VIA EMAIL OR OTHER METHODS WILL NOT BE CONSIDERED.
PURPOSE OF THE ROLE
Responsible for delivering marketing content to promote the mission, vision and values of the charity. Your primary goal will be to increase awareness and engagement with the work the Charity does.
ON APPOINTMENT, YOU'RE EXPECTED TO HAVE:
- Previous professional experience and hold most of the necessary skills for the role.
IN YOUR ROLE:
- You are expected to be able to work independently quickly post your induction with guidance and support for more challenging or complex aspects of this role;
- You will carry out wide range of duties independently with guidance and supervision available;
- You will contribute your knowledge and experience to the wider team / organisational development
KEY RESPONSIBILITIES
- With support from the Marketing Director, create and deliver content plans for charity fundraising and awareness campaigns.
- Take a lead role in developing a monthly marketing calendar to plan and schedule content in line with the overall Marketing Strategy
- Work directly with young people and through the Charity’s team to tell their stories, working to make this a positive, empowering experience for them.
- Prepare monthly analytics report and adjust marketing plans accordingly in discussion with Marketing Director.
- Write, design and send newsletters for charity stakeholders.
- Write, design and upload blogs posts on the Charity’s website.
- Write, design and schedule social media posts.
- With support from the Marketing Director, make updates and improvements to the Charity’s website.
- Monitor and respond to engagement on social media, maintaining a positive digital community.
- Create press releases as requested and collaborate with PR partners to raise the profile of Caudwell Youth.
- Create designs for the Charity to use across all marketing channels, building strong relationships with all departments.
- Support consistent use of our brand across the charity
- Support the volunteering function by implementing and evaluating digital advertising plans to recruit volunteer mentors, including by using social media and google ads grant.
TRAVEL & TEAM
- Some travel to events to take photos and videos for the charity.
- Some travel to work with young people.
- Endeavour to promote Caudwell Youth’s values in all that you do.
- Be an ambassador for Caudwell Youth.
ADMINISTRATION
- Work within budgets, properly justifying / accounting for expenditure.
- Ensure good administration, record keeping and reporting of all work undertaken in line with data protection and other regulations.
PARTNERSHIPS & LIAISON
- Work closely with the team and with key stakeholders to promote good communication and shared focus.
- Represent the Charity professionally and appropriately to other organisations.
TEAM ETHOS:
- Work effectively as a team, supporting other team members and be willing to receive support whilst fulfilling your own responsibilities and tasks.
- Express and promote equal opportunities and encourage inclusion and involvement.
- Ensure good communications and relationships within the team at all times.
- Attend team meetings, personal work reviews and task group meetings proactively and as a contributor.
GENERAL:
- Act in a professional way at all times.
- Undertake and identify training as required and take a positive approach to personal development.
- Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
- Undertake any other reasonable tasks deemed necessary.
ESSENTIAL SKILLS AND EXPERIENCE
- A strong passion for working with young people and supporting the mission of the charity.
- Worked in a Charity for 1+ year.
- Ability to work independently, manage time effectively, and demonstrate initiative.
- Open to innovative approaches and collaborative working, particularly in the context of a growing and evolving organisation.
- A genuine commitment to personal development and continuous learning.
- Excellent communication and interpersonal skills, with the ability to engage confidently with a range of stakeholders.
- Highly organised, with the ability to manage multiple tasks and priorities effectively.
- Proficient in using Microsoft Office applications, including Excel and Microsoft Teams, with accurate typing and general digital literacy.
- A team player who can take direction, contribute ideas, and collaborate constructively.
- Strong attention to detail and a high standard of accuracy in all work.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Demonstrates a clear commitment to equality, diversity, and inclusion.
- Positive, proactive, and adaptable approach to work, with a flexible attitude to changing priorities.
- Must hold a full UK driving licence, have access to a vehicle, and hold appropriate business insurance.
DESIRABLE SKILLS & EXPERIENCE
- News and/or policy experience.
- Charity communications experience.
- Willingness and ability to adapt to new software systems and databases.
- Working knowledge of Data Protection regulations and ability to apply them appropriately.
- A sound understanding of safeguarding practices and the importance of confidentiality.
WHY WORK FOR US?
We are an experienced team that are dedicated to improving the lives of the young people we support.
Benefits:
- Flexible working
- Remote Working – Primarily working from home, with in-person meetings scheduled every other month
- Health Assured (including Employee Assistance Programme and extended counselling sessions)
- Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme (after 3 months)
- 25 days annual leave (pro-rata based on FTE) plus bank holidays (pro-rata), plus charity closure between Christmas and New Year
- Extra paid day off on your birthday
- Paid day off for volunteering in your community
- Training opportunities to support your personal development
- Employee discounts on everyday goods and services
- Being part of a passionate and dedicated team
Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.
The client requests no contact from agencies or media sales.
Make a Change
Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.
Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators. The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.
This is a new and exciting role within the Make a Change team. This exciting new role offers a unique opportunity to join our team at a pivotal moment. As the first person to fill this position, you'll play a key role in shaping its development and collaborating with the team to define its future direction. This is a fantastic time to join us as we grow, and you'll be an integral part of establishing this important function and contributing to our collective and continued success
We are seeking a Make a Change Development Lead to drive the development and innovation plans for the model for 2025-28. This pivotal role will focus on enhancing the three core strands of Make a Change: Expert Support, Workforce Development, and Community Outreach.
This role requires innovation, leadership and collaboration with a range of stakeholders, ensuring these strands work seamlessly together to achieve meaningful, measurable outcomes for individuals and communities.
You will need to think long-term and understand how different components of the programme fit together. Strong leadership skills are necessary to guide teams, inspire collaboration, and make decisions that will influence both the direction of the programme and its day-to-day operations. You will have a passion for innovation and continuous improvement to develop and test new strategies, tools, and methodologies, ensuring that the programme remains dynamic and responsive to changing needs.
This is an exciting opportunity within a creative and proactive team, where members are encouraged to seek out and share learning. The role focuses on continuously developing our work with perpetrators, contributing to the growing evidence base on effective behaviour change and strategies to keep survivors safe.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Animal welfare charities the Universities Federation for Animal Welfare (UFAW) and the Humane Slaughter Association (HSA) are seeking a dynamic and dedicated Fundraising & Membership Officer to strengthen the Fundraising and Communications team. This pivotal role involves working with the Fundraising Manager to develop and deliver fundraising initiatives, enhance membership engagement and donor relationships to support and expand the impact of our animal welfare initiatives during an exciting period of growth and change for both charities.
The ideal candidate will enjoy working as part of a small multi-disciplinary team but also be confident to take the lead and work unsupervised when necessary.
This is an exciting opportunity for someone who is looking for the next step in their fundraising career.
This position can be office-based, or home-based. However, the postholder will be expected to attend our offices in Hertfordshire to carry out duties as required, and attend some meetings. Travel costs and subsidence will be covered for the employee in these situations. The job may also require occasional travel within the UK and possibly overseas for conferences/meetings and other relevant events - some of which may occur at weekends or in the evening. Because we’re based in the UK, the appointee will need to be UK-based and legally entitled to work in the UK.
We use anonymous recruitment at the screening stage to ensure an equitable recruitment process.
Please see the Application Pack for a full job description, details on how to apply and further information.
The client requests no contact from agencies or media sales.
Team: Philanthropy & Partnerships
Location: Remotely, UK
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £37,565.95 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.Will you join us and make a better life for cats?
Responsibilities of our Senior Philanthropy Officer:
- The Senior Philanthropy Officer is responsible for helping to implement the Philanthropy team fundraising plan, aligned with the wider fundraising strategy, to increase annual net income and inspire new donors to give to Cats Protection while retaining existing supporters
- The successful candidate will manage a mixed portfolio of major donors and grant making trusts, using high value fundraising techniques such as creating bespoke cultivation plans for each donor to maximise their lifetime value
About the Philanthropy & Partnership’s team:
- Philanthropy and Partnerships are a dedicated and motivated team who all believe strongly in our mission and values. We have ambitious growth plans with a large focus on growing and diversifying our pipeline
- We have a team of 21
What we’re looking for in our Senior Philanthropy Officer:
- Strong experience gained in a charity fundraising role, with a good level of experience in high value fundraising
- Strong understanding of high value fundraising principles, practices and processes
- Extensive experience of developing strong relationships with supporters/ clients
- Experience of using a CRM database
- Familiar with the IOF codes of practice relating to major donor fundraising
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 27th April 2025
Virtual interview date: 6th May 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Firts stage virtual interview via Microsoft Teams
- Final stage virtual interview with Lead Philanthropy Manager
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats


Location: Home-based in the UK, with regular national and international travel
Contract: 2 years with the possibility of extension dependent on continuation of funding.
Reporting to: Chief Operating Officer
Salary: £65,000 to £70,000.
Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.
WeProtect Global Alliance will not be responding to expressions of interest or applications sent by third parties (agencies, brokers or recruitment specialists).
We require a highly skilled and motivated individual who has strong ethical standards and demonstrable commitment to the values of WeProtect Global Alliance to help plan, coordinate, implement and track our existing and new global strategy to ensure that our members collectively work together to create a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.
The successful candidate will demonstrate considerable professional experience in a comparable role and a genuine passion for child protection. They will have a strong track record in developing, harnessing and deploying policy and research outputs to support and collaborate with the WeProtect Global Alliance community to develop real world solutions to make the digital world safer for children and young people across the globe.
Politically, commercially and financially astute, you will have a broad range of skills. You will be able to build relationships and work effectively with a broad range of global partners (who often hold competing views and opinions). You will confidently and comfortably support often ambiguous and sensitive negotiations with diverse stakeholders as we develop and implement the organisation’s new global strategy.
You will be able to focus on both the detail and the bigger picture in a complex policy and legislative landscape and be an inspirational and supportive team player who will live our values, shine confidently as a key member of the senior management team, be a role model to our brilliant research manager and policy manager and ambassador when engaging with members and external partners.
If working on strategy, research and policy, combined with our mission of making the digital world free of harm for children and young people, motivate you to come to work and give your best every day, then this is the place for you and we cannot wait to welcome you!
About WeProtect Global Alliance
The online world was not created with children in mind and can be unsafe for children and young people to explore. Every phone and computer is a potential gateway for offenders seeking to sexually exploit children. Our Alliance generates political commitment and practical approaches to make the digital world safe and positive for children, preventing sexual abuse and long-term harm.
Our Alliance’s geographical reach is unprecedented: 103 governments are members along with 82 private sector companies, 126 civil society organisations and 10 intergovernmental organisations. This diverse membership is key to our ability to deliver real change. Together, we break down complex problems and develop policies and solutions to protect children from sexual abuse online. More information on who we are and what we do can be found on the WeProtect Global Alliance website.
WeProtect Global Alliance is supported by a high-performing secretariat of eleven staff based in the UK and Belgium and is overseen by an influential Global Policy Board that the Head of Strategy will work collaboratively with to ensure the Alliance members remain impact and child centred.
Job description
Overall purpose of role
As the WeProtect Global Alliance Head of Strategy, you will lead a small team to build a global network, evidence base and policy portfolio to guide and drive the implementation of our Strategy and mission targets. Your team will provide high level analysis and ask critical questions, supporting the Alliance to identify immediate and emerging issues which may require investigation or exploration, support the Policy Board, Executive Team, Head of Members and Head of Development to navigate key strategic decisions.
You will also work closely with the Head of Members and Head of Development to support the development of new ways of working to harness Alliance members and broader community of practice to understand our collective impact and ensure our secretariat, members and broader organization actively remain relevant and focused on delivering our mission and strategic objectives.
You will lead the WeProtect Global Alliance Research and Policy work, with key accountability for the following outcomes:
· Work with the Executive Team and Policy Board to implement the existing WeProtect Global Alliance strategy and ensure the forthcoming strategy remains targeted and focused on achieving the Alliance’s global ambition.
· Work with the Executive Team and Policy Board to develop and implement the WeProtect Global Alliance approach, strategy and operational targets on participation and engagement.
· Collaborate with the Head of Members, the Head of Development and MEL lead to collectively build, maintain and oversee our theory of change and operational model to ensure our Strategy remains impactful and has real world impact on the lives of children and young people.
· Provide inspirational leadership and empower our Policy Manager and Research Manager to pro-actively deliver a portfolio of work that will raise the profile of our mission and shift the needle on governmental, public and private sector agencies approaches to child protection and safety in the digital world. This includes overseeing the production of the WeProtect Global Alliance biennial Global Threat Assessment, Model National Response and Global Strategic Response.
· Build and maintain meaningful engagement with a broad range of external stakeholders across the public, private and third sector (including government agencies, advocacy communities, specialist tech and civil society organisations) across the globe to deliver the WeProtect Global Alliance strategic mission.
· Play an active role in building the operational resilience, financial sustainability and compliance capability and capacity of the Secretariat to provide a world class service to our members and Board to ensure WeProtect Global Alliance remains focused on creating a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.
Key Responsibilities
1. To lead the Strategy team, ensuring the research and policy portfolios are informed by best practice to achieve our mission, vision and embody our values. This includes working across the Secretariat to deliver the existing strategy and collaborate with Executive Team to develop and implement our new strategy.
2. To be a thought leader, keep abreast of external trends and developments and changing circumstances to ensure the WeProtect Global Alliance Strategy remains relevant, targeted and focused on improving outcomes for children and young people in a rapidly changing legislative, operational and technology landscape.
3. To be accountable for strategy, research, policy and cross organisational projects and work streams. This includes planning and organising relevant performance and delivery areas, being mindful of cross-cutting impacts and priorities.
4. To be accountable for the commissioning, delivery and impact of strategic projects, ensuring they are led and informed by participatory and advocacy principles to reflect the diversity of our membership, embed lived experience, and deliver the WeProtect Global Alliance mission.
5. To ensure the continuous development and effective delivery of the WeProtect Global Alliance Strategy in a fast paced, politically sensitive and rapidly changing external environment, including participating in and leading (where relevant) annual business planning, forecasting, setting, monitoring, reviewing and reporting on budgets and relevant donor requirements to support effective decision making throughout the year.
6. To provide exemplary leadership and line management to staff, including appraisals, supervision, team meetings, delegating, managing, engaging, developing and supporting staff to be the best they can be and achieve our strategic objectives in accordance with our vision and values.
7. Lead and develop effective working relationships with external partners, stakeholders, members and staff to maximise the collective impact of WeProtect Global Alliance (governmental, public, private, civil society and advocacy communities).
8. To take accountability for preparing papers, reports and presentations for internal and external meetings including senior management meetings, executive team, trustee, board and reference groups meetings. To attend, chair, and contribute to meetings, briefings, reviews, due diligence and auditing and compliance activities.
9. Represent the Executive Director and the Chief Operating Officer at internal and external events, share peer responsibility for problem solving challenges, creating a ‘one team’ approach to delivery and deputising were appropriate.
10. To be an ambassador, spokesperson and representative of WeProtect Global Alliance Secretariat at external events.
Expectations
As a member of the Senior Management Team (SMT) you will also have a pivotal role to play in supporting and improving the organisations effectiveness as we develop the WeProtect Global Alliance new strategy, operating model and ways of working to ensure we remain effective, responsive and relevant in an increasingly polarized political landscape as we enter the fourth industrial revolution.
As a global, multi-sector alliance, ensuring equity, diversity and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.
1. To attend and contribute to meetings, training and other events as required.
2. To actively participate in our supervision and appraisal process.
3. To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.
4. To travel to meetings and fora which may require the need to work unsociable hours e.g. attending evening or weekend meetings.
5. To adhere to relevant legal and statutory requirements including Data Protection Act and the Health and Safety at Work Act.
6. To use WeProtect Global Alliance resources responsibly.
Person Specification
Essential criteria
Experience
1. Significant senior experience and demonstrable record leading a Strategy Team to deliver an ambitious child centred mission on the global stage.
2. Outstanding leadership and team management experience, including experience coaching and line managing direct reports.
3. Demonstrable effective influencing and negotiation skills and political judgment with a proven track record building productive and impactful professional relationship and partnerships with a wide range of individuals and organisations.
4. Demonstrable experience leading change and transformation with demonstrable qualities as a change agent.
5. Demonstrable senior management level experience in project management, financial, donor and budget management, monitoring, evaluation and lesson learning across the fields of strategy, research and policy.
6. Significant experience commissioning high quality, high value research and policy projects and able to demonstrate the use of insights in long term planning and impact frameworks.
Skills
1. Outstanding communication skills and ability to effectively engage and build meaningful relationships with internal and external staff and stakeholders at all levels.
2. Outstanding self-management skills to work independently, autonomously and as part of a team, using own initiative and being flexible and adaptable to deliver as ‘one team’.
3. Excellent IT, project management, financial management and donor engagement skills.
4. Demonstrable excellent planning and organisation skills to deliver work to agreed timescales and standards.
Knowledge
1. Knowledge and understanding of WeProtect Global Alliance mission, vision, values and ambition and how it applies to this post.
2. Knowledge and understanding of a child centred approach to participation, advocacy and EDI and how it applies to this post, with a focus on embedding effective policies and processes.
3. Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection.
Other
1. A willingness to travel and work unsocial hours (time in lieu can be claimed)
2. Commitment to your own continuing professional and personal development
3. To uphold high standards of work, standards and conduct in line with WeProtect Global Alliance values.
Diversity, inclusion and equity
We welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability or sexual orientation. We particularly welcome applicants from ethnic minorities and other under-represented groups.
Safeguarding and values
As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.
All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.
Our values are:
· Empowerment – collaboration, innovation, challenge
· Accountability – responsibility, delivery, safeguarding
· Respect – honesty, feedback, inclusion
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsible to: Support Team Manager
Responsible for: Live In Support Workers
Location: Baca office, Loughborough, England with regular travel to Loughborough and locations where Baca’s services are delivered
Hours: 37.5 hrs per week (incorporating evening and weekend hours and be part of the on-call team to deliver out of hours emergency support where necessary)
Salary: £29,009 to £31,203 per annum for full time.
Contract: Permanent
About Us:
Baca is dedicated to welcoming, equipping, and supporting young refugees to feel safe and thrive. We create an inspiring environment that raises hope and strengthens resilience, working in partnership with key external stakeholders.
Role Overview:
We are seeking a passionate and dedicated Senior Support Worker and Deputy Team Manager to join our Support Team. The successful candidate will lead by example, ensuring the highest quality of service delivery in line with Baca's vision, mission, and values. This role involves supporting the team manager in day-to-day operations, decision-making, and problem-solving to achieve key outcomes for young people. These include improved physical and emotional wellbeing, increased engagement with education, employment, and training, social engagement, and personal safety.
Key Responsibilities:
- Lead the support team to deliver high-quality services to young people.
- Support the team manager in daily operations and decision-making.
- Organise and coordinate meetings to achieve desired outcomes.
- Lead decision-making about young people's progress and transitions.
- Coordinate and deliver the young people's voice project helping us to make sure our young people are heard.
- Participate in the on-call team, providing support outside of work hours.
- Coordinate and deliver training, induction, and support for new support workers.
- Develop and share knowledge relevant to the role with the team.
- Provide support and supervision for the Live-In Support Workers.
- Work closely with all Baca teams and external stakeholders to enable young people to move towards independence.
- Ensure young people's accommodation meets regulations and is suitable for purpose.
As a Support Worker:
- Provide high-quality support and care to young people, ensuring their holistic development.
- Work proactively to safeguard young people and resolve any issues that arise.
- Be a role model, offering care and compassion without discrimination.
- Support young people in developing essential life skills and preparing for independent living.
- Engage young people in education, vocational training, and hobbies.
- Foster positive relationships within the community and support social engagement.
- Plan and participate in day trips and annual residential weeks.
- Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
- Maintain excellent communication and keep accurate records.
General Duties:
- Be a role model, practicing Baca's values.
- Play an active and supportive role within the organisation.
- Take ownership of administrative tasks, including risk assessments.
- Maintain strict confidentiality and adhere to Baca's policies.
- Treat all staff and young people fairly and without prejudice.
- Employ correct procedures for safeguarding incidences or concerns.
- Work flexible hours as needed.
Personal Specification:
Baca is looking for someone who can be a positive role model in establishing holistic and therapeutic services for young refugees. The successful applicant will be passionate about our work, able to lead by example, and build an empowering environment. They will work constructively with local authorities, develop key external relationships, and work well with the staff team. The role requires an enhanced DBS check and the ability to travel across the UK, including overnight stays.
Competency Requirements:
- Highly organised, able to work under pressure, and prioritise tasks.
- Passionate, humble, disciplined, wise, determined, proactive, self-starter, courageous.
- Alignment with Baca's values and strategic goals.
- Ability to respond to change and lead with hope, patience, calmness, and tenacity.
- Critical and creative thinking to innovate solutions and make challenging decisions.
- Resilience and ability to meet deadlines.
- Proven experience in coordinating tasks, people, and activities.
- Experience working with unaccompanied asylum-seeking and trafficked young people (desirable).
- Strong organisational, project, and time management skills.
- Excellent communication and presentation skills (desirable).
- Ability to build partnerships with external stakeholders.
- Ability to drive/travel to all locations where Baca's service is delivered.
Application Process:
If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.
Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support




The client requests no contact from agencies or media sales.
We are recruiting for a Senior Administrative Assistant to join our team to support the delivery of projects, products and services.
The Chartered Institute for Archaeologists (CIfA) is the professional home for archaeologists in the UK and overseas. We set high standards and benchmark good practice in archaeology to inspire trust in, and respect for, the profession of archaeology. As well as providing training and networks for over 4000 members, we develop and deliver regulated qualifications, accredit undergraduate degree programmes in archaeology and undertake a range of funded projects aimed at supporting the archaeology sector.
We are a fully remote organisation with home-based staff located across the UK. We work collaboratively online using MS Teams, with regular one-to-one, team and project meetings.
We are looking for a focussed and self-motivated individual to provide administrative support across the professional skills and standards areas of our work. You will have excellent organisational and administrative skills, good attention to detail and be confident communicating with stakeholders in a customer facing role. You will be familiar with a range of IT systems, particularly Office365 and be confident using databases and spreadsheets.
Key tasks include
· providing efficient and effective support for meetings
· liaising with stakeholders including learners, training providers and employers
· data collection and reporting
· keeping accurate records in line with GDPR requirements
· updating documents and webpages
· liaising with finance colleagues to ensure timely invoicing and grant payment claims
Salary and benefits
· CIfA scale 7-9 (£25,573 - £27,471) plus 6% pension contribution
- 27 days annual leave, 3 additional company holiday days between Christmas and New Year plus bank holidays (pro rata for part-time positions)
- Flexible working arrangements
- Group life scheme
CIfA’s policy on equal opportunities
CIfA is committed to implementing a policy of equal opportunities in archaeology. In line with our equal opportunities policy, we want to ensure that no job applicant receives less favourable treatment or access to opportunities for training and development on any grounds not relevant to employment practice.
CIfA would like to actively encourage qualified individuals to apply for this position, regardless of background or personal disability. If you require any reasonable adjustments during our recruitment processes, including assistance with reading this page or associated documents, please contact us.
Closing date for applications is 5pm, Monday 5 May. Interviews are expected to take place Between 21 and 23 of May. Please indicate in your cover letter any dates of unavailability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
EADDP/PROG/UK-R2
Position title:
Executive Assistant to the Deputy Director of Programmes
Reports to:
Deputy Director of Programmes
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £33,000.00 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)
Application Process & Closing Date:
Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th May 2025.
Ensure the Vacancy Reference Code is added within the Subject line of the Application Email.
Approx. Interview & Role Commencement Date(s):
Interviews: ASAP – as and when we find a suitable applicant
Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.
Job Summary:
The Executive Assistant to the Deputy Director of Programmes will provide high-level administrative support, ensuring the efficient operation of the office and supporting the Deputy Director in managing their workload. This role requires a proactive individual with excellent organisational, communication, and multitasking skills, capable of handling sensitive information with discretion and professionalism. The Executive Assistant will act as a key liaison between the Deputy Director, internal departments, and external stakeholders, contributing to the overall effectiveness and impact of the Programmes Department.
Key Responsibilities:
- Administrative Support:
- Manage the Deputy Director’s diary, schedule meetings, appointments, and travel arrangements.
- Prepare and organise meeting agendas, take minutes, and follow up on action items.
- Draft, edit, and proofread correspondence, reports, presentations, and other documents on behalf of the Deputy Director.
- Handle incoming communications (emails, calls, etc.) and respond or redirect as appropriate.
- Project Coordination:
- Assist in the coordination of projects and initiatives led by the Deputy Director, including tracking progress, deadlines, and deliverables.
- Conduct research and compile data to support project planning and decision-making.
- Coordinate with other departments to ensure seamless execution of cross-functional projects.
- Maintain and update project documentation and files.
- Liaison and Communication:
- Serve as the primary point of contact between the Deputy Director and internal/external stakeholders.
- Facilitate communication and collaboration between the Deputy Director and team members, ensuring information is accurately conveyed and deadlines are met.
- Represent the Deputy Director in meetings or events when necessary.
- Office Management:
- Organise and maintain the Deputy Director’s office, ensuring it is well-equipped and efficient.
- Manage office supplies, equipment, and budget as needed.
- Coordinate with IT and other support services to ensure the Deputy Director has the necessary tools and resources.
- Event and Meeting Coordination:
- Plan and organise departmental meetings, workshops, and events, including logistics, catering, and materials preparation.
- Assist in the preparation of presentations, speeches, and other materials for events or conferences.
- Ensure all event and meeting details are flawlessly executed.
- Confidentiality and Discretion:
- Handle sensitive information with the utmost confidentiality.
- Manage the Deputy Director’s files and records, ensuring secure storage and easy retrieval.
- Adhere to organisational policies regarding data protection and privacy.
- Personal Assistance:
- Provide occasional personal assistance to the Deputy Director as needed, including managing personal appointments or tasks.
- Assist with ad-hoc tasks and projects as required by the Deputy Director.
- Other:
- To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
- To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
- To undertake any reasonable responsibilities as required by Line Manager
- To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices
- NB: This Job Description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.
Qualifications:
- Education: A bachelor’s degree in business administration, management, or a related field is preferred.
- Experience:
- Minimum of 2 years of experience in an executive assistant or senior administrative role.
- Experience in a non-profit or international development organisation is advantageous.
- Skills:
- Excellent organisational and time management skills.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to prioritise tasks and manage multiple responsibilities simultaneously.
- Discretion and ability to handle confidential information.
- Strong interpersonal skills and ability to work well with a diverse range of people.
- High level of professionalism and attention to detail.
Key Competencies:
- Proactivity: Ability to anticipate needs and take initiative without waiting for direction.
- Adaptability: Comfortable working in a fast-paced environment with changing priorities.
- Problem-Solving: Strong problem-solving skills, with the ability to identify solutions and implement them effectively.
- Team Collaboration: Able to work well independently and as part of a team, fostering positive working relationships.
Additional Requirements:
- Travel: Occasional travel may be required for meetings or events.
- Flexibility: Willingness to work outside of normal business hours when necessary:
- Ability to demonstrate current eligibility to work within the United Kingdom
- Must be able to either:
- Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
- Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
Deadline for applications is 4th May 2025 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
Other Information:
Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.
Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.
The client requests no contact from agencies or media sales.
Strategic Volunteer Lead
We are seeking someone brilliant to be our Strategic Volunteer Lead and work collaboratively to support Youth Zones with their volunteering strategies, recognising and rewarding the huge benefits a volunteer workforce brings.
The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Strategic Volunteer Lead
Location: Home-based with travel (across North-West England & London) (home location within reasonable commutable distance of Youth Zones in North-West or London). Bolton and London offices can also be used as a working base, if preferred.
Salary: £32,500 to £37,000 0.8 FTE (dependent upon experience)
Contract: 18-month Fixed Term contract
Hours: Part-time, 30 hours per week (Hours can be worked flexibly – working pattern to be agreed at point of role offer)
Benefits: Agile working with flexibility in working hours; 25 days annual leave (calculated pro-rata) rising to a maximum of 30 days; birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.
Closing Date: 12noon Wednesday 14 May
First stage interviews (virtual): Friday 23 May 2025
Second stage interviews (in-person in Wigan): Tuesday 3 June 2025
There will also be a short, values-based phone interview between Stage 1 and 2.
About the Role
As a pioneering and growing Network of youth charities, it is paramount we have clear and robust volunteer strategies, maximising the value of volunteers.
You will promote a positive culture of volunteering across the Network, working collaboratively with Youth Zone senior leadership teams. This will include support and delivery of workshops, proactively focusing discussions to result in strategic commitment to volunteering. You will also support the Youth Zone Network with general volunteering advice and guidance, promoting best practice so our volunteers shine in their roles.
About You
You will have experience of volunteer recruitment and management, implementing volunteering strategies and thrive on working collaboratively. And you will be excited to work for an innovative, young person-centred organisation.
To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering as many points as you can from the role profile. We’d also love to hear about your transferrable skills.
About the Organisation
A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities.
You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.
Other roles you may have experience of could include Volunteer Engagement, Volunteer Recruitment, Volunteer Manager, Volunteer Coordinator, Volunteer Engagement Lead, Volunteer Recruitment Lead. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Advice, Information and Family Support
Location: This is a remote role, though quarterly travel to London will be required.
Reports to: Director of Service Transformation
Salary: £45,000
Working hours: 36 hours to incorporate On-Call Support
Contract Type: Permanent
Role Overview
We are seeking a dynamic and experienced professional to lead and grow our national family support services for disabled children, young people, and their families. As Head of Advice, Information and Family Support, you will be responsible for the strategic development, delivery, and quality assurance of a broad portfolio of non-clinical family services—ranging from emotional and practical support to peer networks, parenting guidance, and tailored one-to-one interventions.
You will be a confident leader with extensive experience managing family-facing services, ideally within health, social care, or community settings, and possess a strong track record of working closely with commissioners and local authorities to secure funding and shape service delivery.
Key Responsibilities
Strategic Leadership and Service Development
- Lead the strategic development of our national family support services, ensuring they are responsive, evidence-informed, and outcomes-focused.
- Identify opportunities for service innovation and expansion, particularly in response to commissioning priorities and gaps in local provision.
- Ensure alignment with organisational goals, sector best practice, and the diverse needs of disabled children and their families.
Commissioning and Partnership Engagement
- Build and maintain excellent working relationships with local authority commissioners, Integrated Care Boards, and strategic partners to influence commissioning decisions and secure long-term funding.
- Lead on tender submissions, funding proposals, and service agreements, ensuring alignment with local priorities and national policy developments.
Service Management and Quality Assurance
- Oversee the day-to-day operations and performance of a wide range of family support services, ensuring high standards of delivery and consistency across regions.
- Implement robust monitoring and evaluation frameworks, using data, feedback, and impact reports to inform service improvements and demonstrate outcomes to funders and stakeholders.
- Ensure compliance with relevant legal, contractual, and safeguarding requirements.
Team Leadership and Culture
- Lead, support, and develop a geographically dispersed team of family support professionals, setting clear expectations and fostering a culture of collaboration, inclusion, and continuous improvement.
- Promote reflective practice, supervision, and professional development across the service.
Family and Community Engagement
- Champion co-production and user-led approaches, ensuring that families are meaningfully involved in the design, delivery, and evaluation of services.
- Ensure services are accessible, culturally competent, and tailored to meet the diverse needs of families, particularly those from underrepresented or marginalised communities.
Person Specification
Essential
- Substantial leadership experience within family support services, children’s services, or similar community-based roles.
- Proven success in working with commissioners and securing service contracts or grants.
- Deep understanding of the needs and challenges faced by families of disabled children and young people.
- Strong strategic and operational skills with the ability to manage complex, multi-faceted services.
- Demonstrated ability to manage remote teams, build partnerships, and lead with compassion and clarity.
- Sound knowledge of safeguarding practices, family support frameworks, and multi-agency working.
Desirable
- Experience developing or delivering services within SEND, early help, or targeted family support frameworks.
- Familiarity with public sector commissioning cycles, procurement processes, and tender writing.
- Experience influencing policy or service planning at a local or national level.
Note: We may close the vacancy early if we receive a high volume of suitable applications. Please apply promptly.
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Carbon and Natural Capital Surveyor to focus on identifying, progressing and managing natural capital opportunities across the UK, and deliver carbon projects that meet the Trust’s contractual commitments.
The Role:
• Lead and manage natural capital opportunities, with a primary focus on carbon markets, supporting the Trust’s environmental ambitions.
• Work closely with land managers to identify and progress carbon opportunities, collaborating with the woodland outreach team.
• Conduct due diligence on property transactions, ensuring integrity and compliance.
• Help to develop and maintain strategic partnerships to enhance natural capital opportunities and secure external support.
• Support the delivery of the planTREES 2024-27 work programme and other key initiatives related to carbon and woodland enhancement.
• Oversee budgets, approvals, and internal reporting to ensure projects align with strategic goals.
• Build strong relationships with landowners, agencies, legal teams, and internal stakeholders to drive land-based carbon solutions.
The Candidate:
• You are a qualified Chartered Surveyor (preferably rural practice) with expertise in UK land use policies and natural capital opportunities.
• You have strong project leadership skills, managing complex, multi-disciplinary initiatives on time and within budget.
• You are passionate about environmental impact, with proven experience in team leadership and development.
• You are an excellent communicator and influencer, capable of engaging effectively with internal and external stakeholders.
• Commercially aware, you are able to balance costs and benefits while delivering strategic goals.
• Results-driven, proactive in identifying opportunities to advance the Trust’s tree planting and carbon objectives.
• You will have a UK Driving Licence and the ability to travel frequently across the UK with overnight stays
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed.
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
First Stage Interviews will be held via Microsoft Teams on Thursday 8th May.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
QC/PROG/UK-R1
Position Title:
Quality Coordinator
Reports to:
Programmes Manager
Department:
Programmes
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary Range:
£27,000 - £32,000.00 per annum (commensurate with experience)
Terms of Employment:
6-Months’ Fixed-Term Contract (with a 3-Month Probationary Period)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than 4th May 2025
Approx. Interview & Role Commencement Date(s):
· Interviews: As and when strong candidates identified
· Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.
Other Information:
Muslim Hands’ Open Kitchen is a community initiative dedicated to providing nutritious, hot meals to individuals in need, while fostering a welcoming and compassionate environment. With three operational Open Kitchens, our mission is to not only alleviate food insecurity but also to serve with dignity, respect, and care. We are looking for a dynamic Quality Coordinator to join our team and help standardise operations, ensuring consistent high-quality service. Additionally, this role will involve creating a blueprint to facilitate the expansion of Muslim Hands’ Open Kitchens across the UK.
Role Overview:
The Quality Coordinator will play a key role in ensuring the smooth and consistent delivery of services across our three Open Kitchens. This includes developing and implementing standard operating procedures (SOPs) related to staff training, volunteer engagement, service delivery, and interactions with service users. In addition, the Quality Coordinator will be responsible for designing a scalable operational blueprint that will enable Muslim Hands to expand its network of Open Kitchens across the UK, replicating best practices and maintaining high standards at new locations.
Main Responsibilities:
1. Development and Implementation of SOPs
Develop and document Standard Operating Procedures (SOPs) for key operational areas, including:
Staff training and induction programmes.
Standardising service delivery (e.g., food preparation, hygiene, and presentation).
Volunteer engagement, management, and retention strategies.
Interactions with service users, ensuring dignity, respect, and cultural sensitivity.
Ensure consistency in operations and service quality across the existing three Open Kitchens.
Regularly review and update SOPs to incorporate feedback from staff, volunteers, and service users.
2. Staff Training & Development
Design and deliver a structured staff training programme covering food safety, hygiene, customer service, safe guarding and kitchen operations.
Ensure that staff are equipped with the necessary skills and knowledge to deliver a high-quality service.
Work with the Programmes Manager and other stakeholders to identify and address training needs or gaps in staff performance.
Conduct performance evaluations and ensure continuous development opportunities for staff members.
3. Standardising Service Delivery
Develop and implement service standards that ensure a consistent and positive experience for all service users, regardless of which Open Kitchen they visit.
Establish guidelines for meal preparation, serving protocols, and dining area management.
Introduce service quality audits to assess and ensure the effectiveness of standardised procedures.
Track service delivery performance and guest satisfaction, and make recommendations for improvement where necessary.
4. Volunteer Engagement and Management
Create and implement a volunteer engagement strategy to attract, train, and retain volunteers across all Open Kitchens.
Develop clear role descriptions, training materials, and expectations for volunteers.
Ensure that all volunteers are trained in food safety and service protocols, and understand the mission of Muslim Hands’ Open Kitchen.
Maintain a positive, welcoming environment for volunteers, and develop strategies to foster long-term volunteer relationships.
5. Service User Interactions
Develop guidelines to ensure that all service users are treated with dignity, respect, and compassion in line with the values of Muslim Hands.
Train staff and volunteers on communication, conflict resolution, and cultural sensitivity.
Gather and analyse feedback from service users to continually improve the guest experience.
Establish and maintain protocols for managing difficult situations with service users effectively and with empathy.
6. Quality Assurance and Continuous Improvement
Regularly assess the performance of the Open Kitchens through audits, inspections, and service user feedback.
Identify opportunities for improvement in service delivery, staff training, and volunteer engagement.
Recommend and implement changes to SOPs based on assessments and findings.
Work with the Programme Manager and Open Kitchen Coordinator to track key performance indicators (KPIs) related to service quality and user satisfaction.
7. Blueprint for Expansion
Design a blueprint for setting up new Muslim Hands’ Open Kitchens across the UK, ensuring that they follow the same standards of service and operations.
Document key learnings from the existing Open Kitchens to create a replicable model that can be applied to future locations.
Collaborate with the Programme Manager identify potential new locations and establish expansion plans.
Ensure that the blueprint includes staffing, volunteer management, operational procedures, and compliance with local regulations.
8. Reporting & Communication
Provide regular reports to the Programmes Manager on the status of quality initiatives, SOP implementation, and service delivery.
Document and report on volunteer engagement, service quality audits, and training outcomes.
Ensure transparent communication with staff and volunteers about updates to SOPs, quality standards, and service delivery.
Qualifications and Skills
Education: Bachelor’s degree in Quality Management, Public Health, Non-profit Management, Hospitality, or a related field preferred.
Experience: 3-5 years of experience in quality assurance, operations coordination, or programme management, ideally within a non-profit or food service setting.
Strong understanding of food safety regulations and service quality standards.
Experience in developing and implementing SOPs, training programmes, and quality audits.
Excellent communication and interpersonal skills, with the ability to train, motivate, and engage staff and volunteers.
Strong problem-solving skills with a continuous improvement mindset.
Ability to manage multiple priorities and projects across different locations.
Proficiency in using Microsoft Office Suite and quality management systems.
Work Context
· The post is based in Nottingham and will involve regular travel to three Open Kitchens and potential new locations, so a valid driver’s licence and reliable transport are desired.
Some evening and weekend work may be required to support kitchen operations and events.
Deadline for applications is 4th May 2025 however we reserve the right to end the application procedure early should the right candidate be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re recruiting for a Head of Retail Operations for our Southern Division. In this role, you’ll be at the heart of driving success within five regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.
This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.
As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.
This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.
We’re looking for someone who:
- Is a natural leader, passionate about creating high-performing teams and building an inclusive culture
- Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success
- Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth
- Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen
- Embodies our values and behaviours
Ready to make a difference?
Join Mind Retail. Join the fight for mental health.
Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the South East, South West, South Wales, Norfolk and Suffolk.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Head of Operations, you’ll receive:
- A competitive salary of £59,753 per year
- A company car
- A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
- 25 days’ paid holiday per year, plus bank holidays
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please review the job description.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our client, a dedicated organisation undergoing an exciting period of growth, is seeking a proactive and detail-oriented Part-Time Trusts Fundraiser to play a crucial role in their fundraising strategy. This is a fantastic opportunity to make a significant contribution by focusing on developing and submitting high-quality, lower value trust applications that will provide a stable foundation for their ongoing services and new initiatives.
Working fully remotely and with complete flexibility, the successful candidate will be responsible for cultivating relationships with trusts and foundations, creating a robust pipeline of applications, and ensuring accurate and timely reporting. This role demands efficiency and the ability to produce numerous high-calibre applications within set deadlines, clearly articulating the client's mission and impact.
Joining a supportive and collaborative team where every contribution is valued, this position offers an excellent work-life balance and the chance to be an integral part of a tight-knit group committed to mutual support, growth, and innovation.
Key Responsibilities:
- Develop and write compelling, high-quality funding applications to trusts and foundations.
- Maintain and nurture relationships with existing trust and foundation supporters.
- Establish and manage a clear pipeline of applications and associated reporting deadlines.
- Ensure the timely and accurate reporting to funders on grant expenditure and impact.
- Collaborate effectively with internal teams to gather essential project information and impact data.
- Maintain meticulous records of all trust-related activities.
- Monitor funding success rates and income against established targets.
Essential Experience and Skills:
- Proven experience in fundraising within the charitable sector.
- Exceptional written communication skills with a demonstrable ability to create persuasive funding proposals.
- Strong attention to detail and a highly organised approach to managing workload.
- Ability to interpret and present complex information in a clear and concise manner.
- Experience using CRM systems and managing databases effectively.
- A solid understanding of the UK trust and foundation funding landscape.
- Excellent time management skills and the ability to work effectively and independently.
- Knowledge of charity governance and best practices in grant management.
Working Hours: Part-time, 2 days per week (14.5 hours).
What’s on Offer:
- £110 per day + £13.77 daily holiday pay (£124.44 total PAYE)
- Part-time opportunity
- A flexible working set up, remote with occasional travel to London
- A 6 month contract
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team on a part time basis (17.5 hrs per week, covering a minimum of three days per week)
As a key part of our fundraising efforts, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year.
Key Responsibilities:
-
- Generate income across a range of community fundraising initiatives and events
- Steward supporters to help drive the charity’s fundraising activities and growth
- Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
-
- At least one year of fundraising experience, with a proven track record in income generation
- Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
This is a fantastic opportunity to make a tangible impact and help us to grow our supporter base across Suffolk and Norfolk.
If you’re looking for a rewarding challenge, we would love to hear from you!
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research

The client requests no contact from agencies or media sales.