Policy volunteer volunteer roles
Refettorio Felix is a community kitchen with an open-door policy in the Earl's Court area. We provide a safe haven and a warm, welcoming atmosphere for those facing homelessness and financial crises.
Using surplus food ingredients, our kitchen freshly prepares a three-course lunch for up to 140 people per weekday. We are looking for friendly and dedicated volunteers to support us in our mission to provide fresh and nutritious meals to our guests.
Your support will have a meaningful impact on the quality of lives of the most vulnerable members of the community. From trained and experienced Chefs to keen home cooks, we would love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Helpline Advisor – Role Description
Purpose of role:
As a Volunteer Helpline Advisor, responding to Helpline enquiries from parents and carers, you will be playing a part in helping ERIC to achieve its key goal of reaching even more families.
You will work remotely, with equipment and training provided.
If you are passionate about helping to improve the lives of families whose children are affected by continence issues, and can commit your time on a regular basis, we’d love to hear from you.
Terms:
Due to the nature of the work, our helpline volunteers are continence nurses or qualified healthcare professsionals.Volunteer sessions are a full day of 5 hours, on the same day each week, please note that currently we need more volunteers on Mondays & Tuesdays only. We ask volunteers to commit to this regular weekly pattern, ideally for a period of one year or more. This helps to maintain consistency and a high standard of professional practice.
Expenses may be paid, subject to agreement in advance .
Tasks could include:
· Answering calls on the Helpline
· Signposting to information on our website
· Responding to & following up enquiries by email
· Entering information onto our IT system
Skills and qualities:
· Professional qualification and/or clinical experience
· Enjoy working as part of a team
· Friendly and positive with a can-do attitude
· Well organised with good time management skills
· Empathetic and non-judgmental
· Able to use standard IT packages including Microsoft Office (Excel, Word and Outlook)
· Able to follow ERIC’s policies, including safeguarding and confidentiality
· Willing to continuously develop professional practice.
To get everyone talking about good bladder & bowel health from birth, to empower families, deliver professional training & influence research & policy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working as a member of the Family Services team, across all areas of the service, you’ll be offering information, guidance and support to families and loved ones of those in prison. Based in the prisons visitor's centre meeting and greeting visitors, you will provide practical and emotional support to families ensuring they are treated with dignity and respect and their voices are heard. As well as supporting in the visitor's centre, you will also be required to support Pact's play and children’s services, including our family days, and potentially with our refreshment service in the prison visits hall.
What you will be doing
- Offer a friendly and welcoming environment within the Family & Visitors’ Centre, where people visiting the prison can spend time before and after their visit
- Assist with booking/checking in of visitors in line with Pact and the prison’s procedures
- Encourage families to access support or signposting them for their needs by interacting with visitors, offering information and advice as appropriate on a confidential basis and ensuring first time visitors are provided with enhanced support and reassurance
- Help maintain an area in the visitors’ centre for children, which may include displays of children’s artwork, relevant posters and information, as well as toys and other materials to engage children before and after a visit
- Liaise with prison staff, including visits and security staff, to ensure close co-operation in the smooth and efficient reception of visitors at the prison
- Promote opportunities for children to engage with their loved one who is in prison in an appropriate way during a visit and family days
- Ensure the play equipment is safe, clean, and able to fulfil its requirements, storing and restocking as required
- Provide an excellent, friendly, and welcoming refreshment service to prisoners and their families in the visitors centre and/or visits hall
- Support the planning and delivery of an agreed number of family/teen days per year and to help Pact deliver high quality facilitated play/activities appropriate for the age ranges attending the family days
- Support the Family Services team with other ad-hoc tasks
- Adhere to policies and practices relevant to this role: Confidentiality; Health & Safety; Child Protection and Safeguarding; Equality and Diversity; and Prison security rules etc
- Report any incidents and concerns related to Health and Safety or Safeguarding to a member of the Pact staff team
The skills you need
- Ability to communicate effectively
- Sociable and friendly
- Non-judgemental and empathetic attitude
- Flexible and willing to do any of the service tasks
- Solution focused and resilient
- Good understanding of safeguarding, professional boundaries and confidentiality
What's in it for you
- Feel connected to those you are helping in your local community
- Full training and induction provided with regular ongoing support
- Develop skills and enhance your experience for future volunteering / employment opportunities
- Some out of pocket expenses covered in line with our expenses policy
Disclaimer
This role is subject to the completion of Pact's mandatory training and checks which our staff will be on hand to support you through.
Training
Safeguarding, Professional Boundaries, Equality and Diversity, Data Security and Health and Safety training is required for this role, as well induction training related to the role. We anticipate the entire training will take between 10-12 hours to complete in total, of which most can be completed in your own time. You will also have access to a range of other training opportunities.
Checks
3 years of employment history or other activities (e.g., studying, travelling) Enhanced DBS check (Disclosure & Barring Service) with child barring Security Vetting by His Majesty’s Prison Service.
Because of the recruitment process which can take several weeks, Pact hopes you will commit to volunteering for a minimum of 1 shift a week (approx. 3-4 hours) for at least 6 months from when you your onboarding is complete.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team as the Volunteer HR and Volunteering Manager at SUNSHINE!
Are you a proactive HR professional with a passion for volunteer engagement and community empowerment? SUNSHINE—a dynamic start-up charity on the brink of registration—is calling on you to shape a vibrant volunteer culture. As our Volunteer HR and Volunteering Manager, you’ll be the heartbeat of our team, driving everything from recruitment to retention and ensuring that every volunteer feels inspired to make a difference.
About SUNSHINE
At SUNSHINE, we believe that every connection has the power to transform lives. Our mission is to combat loneliness and build resilient, joyful communities through innovative initiatives. As a grassroots charity ready to launch, we’re laying the groundwork for a future where everyone feels seen, supported, and connected.
Your Role as HR and Volunteering Manager
In this pivotal volunteer role, you'll be instrumental in crafting and nurturing our team's spirit. Working closely with our leadership, you’ll develop and implement HR strategies to build, manage, and empower our volunteer community. Your responsibilities include:
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Volunteer Recruitment: Design and execute creative strategies to attract a diverse, dedicated pool of volunteers who are as passionate about our mission as you are.
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Volunteer Onboarding & Training: Develop comprehensive induction programs and training sessions that ensure every volunteer feels equipped, welcomed, and valued.
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HR Policy Development: Craft and refine pioneering HR policies that support a culture of inclusivity, fairness, and excellence within our start-up environment.
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Team Engagement & Support: Foster an environment that nurtures collaboration and celebrates each volunteer's contribution, ensuring ongoing satisfaction and retention.
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Performance & Development: Implement processes for regular feedback, recognition, and continuous professional growth, ensuring our team is constantly evolving.
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Strategic Collaboration: Partner with our leadership to align HR directives with our operational ambitions, establishing a foundation that propels SUNSHINE’s mission forward.
What We’re Looking For
We’re seeking an enthusiastic and resourceful leader who:
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Has a solid background in HR, volunteer management, or a related field, ideally with experience in dynamic, start-up, or non-profit environments.
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Excels in communication and interpersonal skills, with a proven track record of engaging and inspiring diverse teams.
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Possesses a creative mindset and the ability to develop innovative strategies tailored to a mission-led organisation.
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Demonstrates a passionate commitment to social impact and believes in the transformative power of community.
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Is adaptable, resilient, and eager to shape and evolve HR practices in sync with a rapidly growing charity.
Why Join SUNSHINE’s HR and Volunteering Team?
Stepping into this role isn’t just about managing volunteers—it’s about setting the stage for a movement. With your dedicated leadership, you will:
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Empower Change: Build a robust and compassionate volunteer network that is the backbone of our mission to illuminate lives.
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Shape the Future: Establish HR frameworks that ensure sustainable growth, guiding SUNSHINE from its start-up phase into a legacy of social impact.
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Grow and Evolve: Enhance your skills, explore innovative HR strategies, and forge lifelong connections in a collaborative, purpose-driven environment.
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Create Meaningful Impact: Experience the satisfaction of knowing that your efforts enable transformative community projects and bring hope to those in need.
If you’re ready to channel your HR expertise into a role that blends strategic innovation with heartfelt volunteer engagement, we invite you to join us. Let’s build a thriving, supportive community together—one where every volunteer feels valued and every action drives lasting change.
Welcome to SUNSHINE—where every contribution lights the path to a brighter, more connected future!
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us: Healthwatch Greenwich we are committed to ensuring that every individual in our community has access to high-quality health and care services. We believe in the power of outreach and community engagement to drive positive change and improve the lives of those we serve.
Responsibilities: As an Outreach Volunteer, you will be the friendly face of our organization, connecting directly with service users in the community to gather valuable feedback about their experiences with health and care services. Your responsibilities will include:
Conducting surveys and questionnaires to gather feedback.
Engaging in one-on-one interviews to delve deeper into user experiences.
Building rapport and trust with service users to encourage open and honest communication.
Representing our organisation with professionalism and compassion at all times.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Volunteer
Thank you for your interest to become a Fundraising Volunteer at Cats Protection!
Our vision is a society where every cat has their best possible life because they are protected, cared for and understood by everyone.
We are a movement of people championing the welfare of cats. We lead society in a richer understanding of all cats and care for those that need our help.
Our Purpose is to to help people see the world through cats’ eyes
Our brand new Community Fundraising Hub is here to support you in this role, so there's never been a better time to get involved!
A bit about this role:
As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.
As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you!
What can you expect to be doing?
As a flexible role, you have the choice to be involved in the following:
- face-to-face fundraising – organising or helping with fundraising events, attending supermarket collections and monitoring collection boxes.
- online fundraising – assisting with online appeals, increasing social media engagement to maximise funds raised.
- bringing new ideas! We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life.
- engaging with your local branch and Fundraising Hub and feeling like an integral part of the team.
What are the benefits to you and the cats?
You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of volunteers. Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.
We're looking for someone with:
- Sympathetic to cats and our values
- Happy to be part of a team of dedicated volunteers and employees.
- Flexible and adaptable to different events/activities
- Open to new ideas and ways of fundraising
Time expectation
This role is very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The well being of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.
If you would like to find out more about this role, please contact: Emma Vipond, Volunteer team leader
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Barnet’s twin aims are to help people in our community resolve the problems they face and campaign to change the policies and practices which affect their lives. As a Research and Campaigns Volunteer, you will enable us to achieve the second aim, using the experience of the people we help to influence lasting change that makes a real difference to our community.
Duties include
- Supporting the Research and Campaigns Lead to identify opportunities to improve local policies and practices that affect people we help.
- Gathering evidence to support local and national campaigns.
- Undertaking research to build a campaign.
- Writing monthly updates for local councillors on what we're seeing in their ward.
- Writing up reports to present your research and recommendations.
- Researching and writing reports to raise awareness of local problems.
- Representing Citizens Advice Barnet at external meetings to campaign for change.
- Working with the Communications team to raise awareness of Research & Campaigns work.
Person Specification
No previous experience is required; this role would suit you if you have an interest in social policy, or would simply like to make a difference in our local community, and have the following skills and attributes:
- IT skills, especially Word and Excel at a basic level (sort, filter, basic formulas), and willingness and ability to learn to use our CRM to run reports.
- Strong research skills.
- High attention to detail.
- Analytical skills.
- Ability to work on own initiative.
- Excellent communication skills, both orally and in writing, with the ability to write clearly and persuasively.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join REMIX as a Volunteer HR and Training Manager and Transform the Future of London's Youth!
Do you believe that a supportive, dynamic team is the backbone of every success? At REMIX, we envision a London where every young person can unlock their full potential—supported by a team that’s skilled, inspired, and empowered.
REMIX is a brand new youth charity dedicated to creating opportunities for individuals aged 16 to 26 years old. Our mission is built on four pillars—employability, healthy living, personal development, and essential life skills. To drive our vision forward, we need a dedicated Volunteer HR and Training Manager to forge innovative HR practices and design transformative training programmes for our passionate team.
As our Volunteer HR and Training Manager, you will be instrumental in shaping the internal engine of our charity. Your role will include:
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Building a Strong HR Foundation: Create and implement HR policies, volunteer recruitment processes, and engagement strategies that reflect REMIX’s mission and values.
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Leading Training and Development: Design and deliver engaging training sessions and development initiatives that empower our volunteers with the skills and confidence to make a real impact.
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Fostering a Supportive Culture: Cultivate an environment that champions open communication, continuous learning, and personal growth, ensuring every team member thrives.
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Driving Strategic HR Initiatives: Collaborate with senior leadership to align HR and training strategies with our forward-thinking goals, paving the way for long-term success and sustainable change.
If you are a forward-thinking HR professional with a passion for nurturing talent and driving social impact, REMIX offers you a unique opportunity to create meaningful change behind the scenes. Your energy, innovative ideas, and commitment to empowerment will help our volunteer team not only succeed but flourish—a change that resonates throughout London’s youth community.
Step forward. Lead the change. Empower teams and transform lives at REMIX.
REMIX
INSPIRE. EMPOWER. TRANSFORM.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background to the role:
Keep Active is a volunteer-delivered project at The Creighton Centre, which aims to provide support to older people (60+) who have had a fall, stroke or other illness. We work in partnership with the NHS Community Rehabilitation Service across Hammersmith & Fulham. As a Keep Active Volunteer you would visit an older person (the average age is 84) once a week for up to nine weeks to help them with improving mobility indoors with exercises, or outdoors with walks in their community. This project aims to empower people to get back to independence, access community once more and reduce risks of future falls and hospital re-admittance.
Availability/commitment:
· To live in or near Hammersmith and Fulham, or travel regularly through
· To be able to spare 1-2 hours a week, preferably during working hours
Role of the Keep Active Volunteer:
· To attend an initial one-off training session [with Volunteer Coordinator and therapists from NHS rehabilitation teams].
· To visit an older person’s home once a week for up to 9 weeks to supervise and motivate them to continue practicing their exercise and walking goals, as prescribed by NHS rehabilitation teams.
· Support might include:
- A walk around their local community possibly going to the park or visiting shops.
- Encouraging them to complete a prescribed gentle exercise program.
- Keeping an older and sometimes isolated person company.
- Visiting someone in their homes to help them reach their exercise goals.
NB: Please note that this is a volunteer role and you will not be expected to provide any physical support. This is a motivational role only.
We will provide:
· Induction training and NHS Community Rehabilitation led training (weekday training).
· Regular contact and support from the project staff.
· Occasional social events for volunteers
· Occasional training opportunities for volunteers
· A reference after 3-6 months of volunteering with us
· An enhanced DBS check
· Reimbursement of travel expenses incurred during your volunteering
Skills needed:
· Good listening and communication skills and a good level of spoken English.
· Empathy and a kind and patience approach.
· Enthusiasm and commitment.
· A friendly personality.
· The desire to make a positive difference to someone’s health and wellbeing
· Ability to cope with clients who are unwell.
· A positive attitude towards empowering and improving the lives of older people
· An understanding of and commitment to our policies (including: Confidentiality, Safeguarding and Equal Opportunities)
Accountable to:
Keep Active Coordinator
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs.
Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.
We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.
A bit about this role...
Every penny counts when it comes to improving the lives of the thousands of cats and kittens across the UK that need our help each year. Our Collection Box Volunteers help us raise vital funds by collecting and distributing collection boxes in their local area. Making a difference can mean as little as raising 20p, which is enough to feed one cat in our care for a day, to £150 which is the average cost of a cat in our care.
What can I expect to be doing?
As a flexible role, you have the choice to be involved in the following:
- Researching local shops, pubs and businesses to place Collection Boxes
- Delivering Collection Boxes to locations
- Recording donations and thanking local businesses and supporters
- Collecting and replacing Collection boxes when they're full
- Sharing your passion for cat welfare and promoting the work of Cats Protection
What are the benefits to you and the cats?
You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of Volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.
We're looking for someone with:
- Sympathy to cats and our values
- Good communication skills
- Confidence in speaking to members of the public
- Confidence in handling money
How much time is expected of me?
Our Collection Tin Volunteer role is very flexible and can be completed at your own pace, independently with our dedicated support.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.
Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection!
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working as a member of the Family Services team, across all areas of the service, you’ll be offering information, guidance and support to families and loved ones of those in prison. Based in the prisons visitor's centre meeting and greeting visitors, you will provide practical and emotional support to families ensuring they are treated with dignity and respect and their voices are heard. As well as supporting in the visitor's centre, you will also be required to support Pact's play and children’s services, including our family days, and potentially with our refreshment service in the prison visits hall.
What you will be doing
- Offer a friendly and welcoming environment within the Family & Visitors’ Centre, where people visiting the prison can spend time before and after their visit
- Assist with booking/checking in of visitors in line with Pact and the prison’s procedures
- Encourage families to access support or signposting them for their needs by interacting with visitors, offering information and advice as appropriate on a confidential basis and ensuring first time visitors are provided with enhanced support and reassurance
- Help maintain an area in the visitors’ centre for children, which may include displays of children’s artwork, relevant posters and information, as well as toys and other materials to engage children before and after a visit
- Liaise with prison staff, including visits and security staff, to ensure close co-operation in the smooth and efficient reception of visitors at the prison
- Promote opportunities for children to engage with their loved one who is in prison in an appropriate way during a visit and family days
- Ensure the play equipment is safe, clean, and able to fulfil its requirements, storing and restocking as required
- Provide an excellent, friendly, and welcoming refreshment service to prisoners and their families in the visitors centre and/or visits hall
- Support the planning and delivery of an agreed number of family/teen days per year and to help Pact deliver high quality facilitated play/activities appropriate for the age ranges attending the family days
- Support the Family Services team with other ad-hoc tasks
- Adhere to policies and practices relevant to this role: Confidentiality; Health & Safety; Child Protection and Safeguarding; Equality and Diversity; and Prison security rules etc
- Report any incidents and concerns related to Health and Safety or Safeguarding to a member of the Pact staff team
The skills you need
- Ability to communicate effectively
- Sociable and friendly
- Non-judgemental and empathetic attitude
- Flexible and willing to do any of the service tasks
- Solution focused and resilient
- Good understanding of safeguarding, professional boundaries and confidentiality
What's in it for you
- Feel connected to those you are helping in your local community
- Full training and induction provided with regular ongoing support
- Develop skills and enhance your experience for future volunteering / employment opportunities
- Some out of pocket expenses covered in line with our expenses policy
Disclaimer
This role is subject to the completion of Pact's mandatory training and checks which our staff will be on hand to support you through.
Training
Safeguarding, Professional Boundaries, Equality and Diversity, Data Security and Health and Safety training is required for this role, as well induction training related to the role. We anticipate the entire training will take between 10-12 hours to complete in total, of which most can be completed in your own time. You will also have access to a range of other training opportunities.
Checks
3 years of employment history or other activities (e.g., studying, travelling) Enhanced DBS check (Disclosure & Barring Service) with child barring Security Vetting by His Majesty’s Prison Service.
Because of the recruitment process which can take several weeks, Pact hopes you will commit to volunteering for a minimum of 1 shift a week (approx. 3-4 hours) for at least 6 months from when you your onboarding is complete.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Open Age reception team builds the personal relationships that make our visitors feel comfortable and relaxed while we inform them of the activities we offer, help them select and book onto those that suit them best, and assist with the practical, ongoing event support that gives people a great customer experience. This is a frontline customer facing role which would suit a confident, approachable person, with good interpersonal skills and an awareness of the importance of providing great customer service to build positive relationships with our local community.
Reception Volunteer Role
· Support and strengthen Open Age reception team to provide a high-quality customer service experience to center visitors, members and potential volunteers.
· Provide relevant, current, information that informs customer choices and helps secure appropriate courses, events and activity bookings.
· Identify any improvable gaps in Open Age reception customer service and make positive suggestions for improvements to the wider staff reception team.
Reception Volunteer Tasks
· Greet members and drop-in visitors warmly, courteously and in a way that settles any anxiety or confusion on arrival at reception.
· Provide information and publications about upcoming activities and events, giving directions to venues and classes where needed.
· Assist staff in setting up rooms and providing refreshments for members when needed.
· Answer telephone and email enquiries in a prompt and courteous manner, and follow up members by phone and email to update them on any course changes and developments.
The Open Age Reception Volunteer is an unpaid, voluntary role, though any appropriate out-of-pocket expenses, including travel and subsistence will be reimbursed on production of the appropriate receipts. All volunteers receive an induction to the organisation, relevant training in the volunteer role and a volunteering reference after an appropriate period of satisfactory volunteering.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer to make a difference with VoiceAbility
VoiceAbility supports people to have their say in decisions about their health, care and wellbeing.
Could you give a few hours a week to help people speak up and be heard? We welcome applications from people who have lived experience and from anyone looking to make a positive difference.
We're recruiting for the following voluntary positions in Doncaster:
- Support Session Volunteers
How you can help
Support Session Volunteer
Could you help someone file a complaint about their housing or GP? Could you help someone find local services? Could you help someone understand the information they have been given about their care and support?
You could help improve the quality of someone’s life.
This role is ideal for social work students, an interest in the care sector or retired professionals.
Why volunteer?
Volunteering with VoiceAbility is ideal for people who have or want experience in human rights, health, care and wellbeing - but we care more about your values and empathy than your level of experience.
Accountant Ben’s priorities changed after a serious illness. “I wanted to give something back. It’s really rewarding as you get to use your knowledge and skills for a really good purpose.”
You’ll develop skills in communication and confidentiality, add experience and knowledge to your CV, and know you’re making a genuine difference to people’s lives.
As a volunteer you’ll receive full training, support from the volunteer team and your local advocates, and paid expenses.
To find out more click “apply now”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Volunteer positions currently available in Wakefield
Independent Visitor Volunteer
Our Independent Visitor Volunteers provide consistent and supportive relationships to children ad young people in care, offering emotional support, companionship, and guidance through shared activities and time together. The Independent Visitor plays a vital role in helping the young people build confidence and feel secure while enhancing their personal, social, and cultural development.
As an Independent Visitor Volunteer in England, you might:
- support the child/young person to experience enriching activities that contribute to their personal and cultural development
- engage in activities such as pursuing hobbies, meeting for meals, or socialising in a community setting
- listen to and support the young person, fostering a sense of safety and trust
- help the young person develop social skills and increase their involvement in their community
- develop a positive and lasting relationship, ensuring the young person feels valued and supported
You will need to be over 18 years old and be living in the UK. Please note that the Independent Visitor Volunteers generally volunteer at evening and weekends due to the children’s and young person’s availability.
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”.
The client requests no contact from agencies or media sales.