ERIC The Children's Bowel and Bladder Charity

Who we are

 ERIC, the Children’s Bowel and Bladder Charity is the only UK charity dedicated to improving the lives of children and young people with continence problems (daytime wetting, night-time wetting, constipation, soiling and toilet training) Childhood continence problems are more common than people realise: 1 in 12 children suffer with one and the emotional impact on their lives can be considerable. For many of the children and families who struggle to cope with these distressing conditions, ERIC is the only place they can come to for support, understanding and the information they need. We directly support over 260,000 children and families and health professionals each year and indirectly help many more.

A major part of our work is our confidential Helpline service for parents, carers and families. Our small team of expert advisors have been trained by healthcare professionals to provide up-to-date information and support on a wide range of continence issues. All information is based on guidelines produced by NICE – the National Institute for Health and Care Excellence. The Helpline offers advice, information and support, but not medical treatment or care.

Our culture and values

Our values

Openness: We are open to innovation and change, sharing new ideas and ways of working, to build a better future.

Caring: We listen, we care and strive to be supportive in any way possible.

Equitable: We are fair and promote equality and access for all. We are respectful and act without discrimination.

Collaborative: We are one team, we value and support each other, and recognise the benefits of working in a partnership together and with others to achieve our goals.

Integrity: We are clear, open and transparent about our aims and objectives.

Resilience: We take challenges and change in our stride and bounce back from disappointments. We are resourceful and determined to succeed.