Policy Specialist Jobs in Milton Keynes, Buckinghamshire

• ​Salary: £42,479 per annum, rising to £44,716 after 12 months in London (or £38,290 per annum rising to £40,526 after 12 months outside of London).
• Hours: Full-time (35 hours per week) Part time and job share applications are also welcomed.
• Contract: Permanent
• Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
• ​Closing date: Tuesday 4 March 2025
• Shortlisting date: Wednesday 5 March 2025
• Interviews: Tuesday 11 March 2025

About the role

​From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country. As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.

​The main elements of the role:

• ​Design and manage high quality content across NCVO’s digital web products and services that meets user and business needs
• ​Support the creative content manager in delivering our new content strategy
• ​Responsible for our digital content products, overseeing the execution of content review cycles and ensuring a regular flow of high impact, high quality content

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

​If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.

Benefits for NCVO employees

​NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

​Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

​We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued.  We bring charities together so they can learn, connect, and create greater impact.

​As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

​We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

​NCVO is an equal opportunities employer and we welcome applications from everyone.

MOVE Against Cancer (MOVE) is a charitable organisation inspiring, supporting, and empowering people to move against cancer. 

The Chief Executive Officer (CEO) will lead MOVE Against Cancer in its next phase of growth, ensuring that our programmes continue to make a meaningful impact in the lives of those living with and beyond cancer. The CEO will be responsible for the development and execution of a comprehensive strategy to ensure the organisation’s financial growth, programmatic excellence, and alignment with its mission. This role will require a visionary leader with experience in charity management, HR, fundraising, strategic planning, and navigating the dynamic landscape of cancer support.

CEO - KEY RESPONSIBILITIES

Income Generation & Financial Responsibility

Lead the development and execution of MOVE Against Cancer’s income generation strategy across a diverse range of funders, including trusts and foundations, business partnerships, individual and community fundraising. Create and manage a realistic, achievable annual budget, ensuring that all financial performance aligns with organisational goals. Monitor and report on the organisation’s financial performance, providing regular, accurate updates to the Trustees. Develop relationships with current and potential funders, reporting back on the impact of their donations and securing further financial support. Identify new opportunities to diversify and maximise income streams to support organisational growth, ensuring that the charity can meet its long-term goals. Oversee compliance with fundraising regulations, ensuring that all fundraising activities adhere to legal and ethical standards. Ensure monthly financial reporting and performance tracking, reviewing risks, and taking corrective actions as necessary.

Strategy

Lead the sustainable growth of MOVE Against Cancer, ensuring that the organisation adapts to the evolving landscape of cancer support and related sectors. Work with the Board to regularly review and refine the organisation’s strategy, ensuring it remains responsive to external changes and opportunities.

HR, Compliance & Infrastructure Management

Ensure compliance with all relevant legislative, regulatory, and policy requirements, including health and safety, Charity Commission guidance, safeguarding, and fundraising regulations. Oversee data protection policies, ensuring that MOVE Against Cancer meets all General Data Protection Regulation (GDPR) and data privacy laws. Develop and review organisational policies and procedures at appropriate intervals to ensure best practices and compliance with regulations. Establish a continuous improvement framework, gathering feedback and data to guide the organisation’s strategic direction and operational excellence. Coordinate with senior leadership to ensure that all services meet or exceed the expectations of funders, partners, and beneficiaries.

Stakeholder Relationships

Protect and enhance the reputation of MOVE Against Cancer by acting as the organisation’s spokesperson Actively seek collaborations and partnerships with other charities, NHS Trusts, and relevant statutory bodies to strengthen MOVE Against Cancers impact.

PERSON SPECIFICATION

Qualifications & Experience

Significant experience in growing and leading a charitable (or similar) organisation, with a proven track record of success in expanding reach and impact. Previous experience leading a charitable (or similar) organisation, including strategic planning, governance, and financial management. Demonstrated experience in leading and executing a comprehensive fundraising strategy, including managing major donor relationships, grants, corporate partnerships, and community fundraising campaigns. In-depth knowledge and experience of cancer support services and the challenges faced by people living with and beyond cancer, including their families. Strong track record of working collaboratively with internal teams, partners, and stakeholders to achieve shared goals. Excellent communication, public speaking, and relationshipbuilding skills, with the ability to engage a variety of stakeholders including funders, healthcare professionals, and the public.

Personal Attributes

Visionary, strategic thinker with the ability to lead a diverse team and create long-term value for the charity. Strong commitment to the mission of MOVE Against Cancer and a passion for improving the lives of those living with and beyond cancer A passion for movement and physical activity, with the motivation to promote its importance Strong interpersonal skills, able to build trust and credibility with a wide range of stakeholders. Committed to diversity, equity, and inclusion, with the ability to create an inclusive environment within the organisation.

How To apply:

Produce a document no longer than 2 sides of A4, outlining why your skills, experience and personal motivation make you the right person for this role. Please also attach your CV. We discourage the use of AI to write your application. Please provide name and contact details of two referees that we would contact if shortlisted. Please use your name in the subject header of the email and the file name of the document. Please send these to recruitment email, which is in the job pack

Closing date to apply for this role is Wednesday 19th March If you would prefer to submit your application in an alternative format, please feel free to choose your own approach to convey the information requested.

Equal Opportunities and Diversity Statement: MOVE Against Cancer is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.

Key Application and interview information:

Interviews will take place in Manchester and will include a stakeholder meeting.

Data Protection Statement

For information about how we use your data, please contact us.

Safeguarding

Move Against Cancer is committed to ensuring the safety and wellbeing of all individuals who participate in our programmes and all staff and volunteers. Successful candidates will be required to carry out a disclosure and barring check. 

Northampton College are partnering exclusively with Robertson Bell to recruit to a Finance Business Partner position on a permanent basis. As one of the top 10 colleges in the UK, with significant strengths in health and social care, engineering, creative industries, construction, catering and digital, Northampton College is an inspiring place to work.

This role has been created to strengthen financial support to budget holders and improve financial decision-making across the organisation. With a turnover of £40m, the College continues to expand, making this an exciting opportunity to join a financially stable and ambitious organisation.

Key Responsibilities Include:

• Support financial planning, budgeting, and forecasting, ensuring accurate analysis of income, expenditure, and departmental budgets.
• Monitor and control departmental and college-wide budgets, identifying efficiencies and contributing to procurement and expenditure plans.
• Provide financial guidance and training to academic staff and budget holders, ensuring compliance with policies and procurement processes.
• Generate financial reports, dashboards, and modelling, supporting decision-making and financial oversight at all levels.
• Support the year-end process, VAT returns, and audits, ensuring accurate financial reporting and compliance with regulations.
• Assist in maintaining financial systems, cashflow forecasting, and payroll processes, ensuring effective financial management and contingency support.

The Organisation:

At Northampton College, our students are at the heart of everything we do, ensuring they receive an outstanding education that enables them to succeed.

Our students come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our organisation stronger.

The successful candidate will:

• Be part-qualified and looking to continue their studies (study support is provided)
• Have experience in a business partnering role, working with budget holders to support financial decision-making.
• Possess strong communication skills, with the ability to explain financial information to non-finance stakeholders.
• Have experience in budgeting and forecasting (or be eager to develop in this area).

This role offers hybrid working, requiring the successful candidate to be based in at our Booth Lane Campus in Northampton three days per week.

Benefits:

• Study support package
• LGPS pension with 25.4% employer contribution and 37 days' annual leave + bank holidays
• Free parking & EV charging
• On-site gym & wellbeing facilities and discounts on hair & beauty treatments
• NUS & Blue Light Card discounts

Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!

Northampton College are partnering exclusively with Robertson Bell to recruit to a Financial Controller position on a permanent basis. As one of the top 10 colleges in the UK, with significant strengths in health and social care, engineering, creative industries, construction, catering and digital, Northampton College is an inspiring place to work.

This is a newly created role, designed to strengthen financial oversight and improve service delivery to budget holders and the senior leadership team. With a turnover of £40m, the College has experienced significant growth in student numbers and maintains an outstanding financial position. This is an exciting time to join a dynamic organisation committed to improving facilities and the student experience.

Key Responsibilities Include:

• Lead and manage the Finance, Payroll & Procurement teams, ensuring high performance, motivation, and compliance with college policies.
• Provide day-to-day leadership of the finance function, delivering high-quality management reporting, business partnering, and financial advice.
• Oversee budgeting, forecasting, and financial planning, ensuring compliance with regulations and alignment with the College’s strategic goals.
• Ensure accurate and timely financial reporting, including management accounts, cashflow, balance sheets, and statutory financial statements.
• Enhance financial management capability by providing training and support to budget holders, ensuring informed decision-making and compliance.
• Optimise financial systems, cash-flow, and risk management, maintaining strong governance, robust controls, and effective treasury management.

The Organisation:

At Northampton College, our students are at the heart of everything we do, ensuring they receive an outstanding education that enables them to succeed.

Our students come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our organisation stronger.

The successful candidate will:

• Be a fully qualified Accountant with experience in financial leadership. However, if you are a finalist qualifying imminently, and have experience in a further education institution, we encourage you to apply.
• Have a strong background in financial planning, control, and business partnering.
• Be an excellent communicator with the ability to influence and support key stakeholders.
• Be adaptable and thrive in a fast-paced, evolving environment.
• Ideally have experience in education or public sector finance, though this is not essential.

This role offers hybrid working, requiring the successful candidate to be based in at our Booth Lane Campus in Northampton three days per week.

Benefits:

• LGPS pension with 25.4% employer contribution and 37 days' annual leave + bank holidays
• Free parking & EV charging
• On-site gym & wellbeing facilities and discounts on hair & beauty treatments
• NUS & Blue Light Card discounts

Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!

Job Title – Digital Content Manager (Maternity Cover)

Contract – 12 months fixed term contract

Hours – 21 hours per week

Salary – £24,300 per annum (£40,500 FTE)

Location – Remote, with meetings once a month at Coram Campus, Bloomsbury, London WC1N 1AZ

About Coram

Coram is the first and longest serving children’s charity in the UK. Established as the Foundling Hospital in 1739, today we are a vibrant charity group of specialist organisations – the Coram Group – supporting hundreds of thousands of children, young people and families every year.

We do this by championing children's rights and wellbeing and making their lives better every day through our range of services. These include reading support and life skills education in schools for 300,000 children, adoption services for children waiting to find a home, mental health support, cultural programmes, and legal advice and advocacy for thousands of children and families every year.

All of our work delivers across seven key outcomes for children and young people: A fair chance, A loving home, A voice that’s heard, A chance to shine, Skills for the future, No matter where and A society that cares.

About the role

Coram is looking for an experienced Digital Content Manager (maternity cover) to support the marcomms team on websites, analytics, internal comms and other related digital marketing tasks. This is a fast-paced and varied role that involves working on a number of different websites across the Coram Group of charities and providing advice and support to other colleagues.

The role will involve anything from day to day management of existing websites to project managing larger scale rebrands, website moves and new website projects from start to finish. It will also include analysis of web traffic via Google Analytics, managing Coram’s internal comms channels and overseeing the relationship with Coram’s digital agency for Google/Microsoft Ads.

We’re looking for someone who feels confident at working independently and managing tasks and projects, whilst also being able to work together with the central marcomms team and other teams across Coram. The successful person will have experience in managing websites using a range of content management systems and Mailchimp email service, as well as a broad knowledge of Google Analytics 4 reporting. Full training will be provided.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 10th March

Proposed interview date: w/c 10th March

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

The Operations Manager will work closely with the Managing Director to ensure the charity operates effectively. The Operations Manager will lead on the development of policies and procedures to ensure regulatory compliance, and robust management processes.

The Operations Manager will add to the staff team by bringing a skillset that is grounded in administration processes, excellent IT competence, and a numerate, systemising and detail-orientated mindset.

About The Murray Parish Trust

Children with a serious illness are three times more likely to struggle with their mental health. Their childhoods are overshadowed by coming to terms with diagnosis, hospital stays, treatment, feeling different from friends or managing how their illness affects daily life. Many of them struggle with severe anxiety and depression, experiencing isolation and trauma during their journey. These children are at much higher risk of long-term mental health difficulties that are more complex and difficult to treat, on top of living with often complex medical needs.

Actors Jim Murray and Sarah Parish’s first daughter, Ella-Jayne, was born with Rubinstein-Taybi Syndrome in 2009 and spent half her short life in paediatric intensive care, Southampton Children’s Hospital. Ella-Jayne died, at home, just eight months old. After they recovered from the immediate horror, Jim and Sarah felt an overwhelming drive to help other children and families and founded The Murray Parish Trust in 2014. They were awarded MBE’s in the King’s New Years Honours 2025 for services to seriously ill children and their families.

Our charity delivers projects that support the mental health of seriously ill children and their families. We improve access to specialist, imaginative and empowering support, at the earliest possible moment, to prevent long-term mental health difficulties. We do this by delivering a vast range of projects in children’s hospitals, hospices and other health or community settings across the UK. These include drama, dance, art, nature and music therapy; bereavement and mortuary suites, distraction equipment that reduces anxiety, sanctuary and quiet rooms; sibling support; counselling and therapy rooms; and psychological support for children/family members.

The role - Head of Public Fundraising and Operations

This is an exciting new chapter for The Murray Parish Trust. Our new Head of Public Fundraising and Operations will work closely with the Board of Trustees and our Head of Philanthropy and Projects to scale our impact and expand reach nationwide. They will play a pivotal role in leading operations and shaping the charity’s future, as well as leading on growing income from community, corporate, individual fundraising, which have been identified as strategic fundraising priorities.

We anticipate time will be split roughly equally between leading public fundraising and operational management. There is some freelance support with marketing, corporate and community fundraising, and volunteer coordination, plus trustee support with events; there is scope to expand the team as income grows. This role will support their work as well as personally deliver public fundraising activity, taking sole responsibility for individual giving and legacies.

This is a job of variety, innovation and opportunity. We are looking for an experienced fundraiser, perhaps an aspiring charity CEO, who is looking to develop skills and knowledge in charity management and strategy. This is a job for someone who is ambitious, collaborative, proactive and who has a genuine passion for championing the mental health of seriously ill children and their families.

Key responsibilities

Fundraising: Work alongside with the Head of Philanthropy and Projects to implement the fundraising strategy, including:

• Delivery of the specific fundraising activity delegated to this role to grow income year on year (individuals, community, corporate, legacies, events), supported by the work of freelancers.
• Strategic oversight of all public fundraising including monitoring, evaluating and reporting to the Board.
• Ensure excellence in donor stewardship that helps retain, grow and diversify support from existing donors.
• Maintain a proactive focus on donor acquisition, across the UK, prioritising areas where we have projects.
• Effectively utilise the CRM to proactively and accurately capture donor information and consents.
• Strong focus on return on investment to ensure efficiency in working nationwide, carefully prioritising activity.

Charity management and operations

• Help to shape organisational strategy, using data insight to drive decision making.
• Data management lead; incl. CRM management, data protection, embedding a culture of data collection.
• Lead on setting and managing annual income and expenditure budgets.
• Ensure compliance with the latest regulatory requirements and sector best practice.
• Coordinate and manage policy, procedure, risk management and wider charity administration.
• Provide support for financial management; incl. outsourced book keeping/monthly management accounts; working with accountants to ensure timely production of the Annual Report and Financial Statements
• Work closely with Board members with specific lead responsibility, incl. with the Treasurer in the production of cashflow and other financial reports.
• Supported by the volunteer coordinator (freelance), manage and develop a network of volunteers and ambassadors (e.g. talks, photo calls, events, collection tins, admin, research).
• Act as Secretary to the Board; including statutory filing, coordinating quarterly meetings and taking minutes, compiling/circulating Board papers, diarising other meetings and communication as needed.
• Represent the charity externally with diverse stakeholders.
• Responsible for the effective management and leadership of the public fundraising and operations team.

At Unlock we want to ensure that people with criminal records have access to the best quality support possible.

We have our website which receives over 1.5 million visits, and our helpline with nearly 10,000 contacts every year; now we want to take this support out into communities to make sure our expertise gets to everyone who needs it. With over 12.5 million people affected by a criminal record and with this number growing, we know our service is even more important than ever.

We want to build a network of community organisations that are connected to Unlock and have access to specialist training in supporting people with criminal records. This new role is pivotal to achieving the vision of Better Advice for All.

If you’d like to be part of this vision and the role fits with your skills and experience, we look forward to your application.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• Location: Home-based
• Hours: 17.5 hours per week, plus additional hours as required, up to a total of 35 per week
• Salary: £19,036 (£38,072 FTE); additional hours paid at £20.92 per hour
• Contract type: Permanent
• Closing date: Sunday 23 March 2025
• Interviews: w/c Monday 31 March 2025

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for an experienced social worker to join our Central Support & Social Care Team. This is a fully home-based team providing tailored support to children and young people with cancer across the UK, over the phone and via digital channels. The team works alongside our social work teams in hospitals across the UK.

A key remit of the team is to provide support to our hospital-based social work teams during periods of reduced capacity or a spike in referrals. So as well as 17.5 core hours each week, this postholder will be expected to undertake additional hours as and when required. Support carried out for hospital-based teams will also be over the phone or via digital channels - you won't be expected to travel to the hospital site. 

This is an exciting time to join us as we look to grow and maximise the potential of volunteers within the team.

This role is subject to a criminal record check. In the event of a successful application an enhanced criminal record check will be completed. This role is also subject to a Social Worker Registration. 

What do I need? 

You will be committed to delivering high quality social work support to promote the best outcomes for the children, young people and families we work with. You will need to be resourceful and resilient. You will have a positive attitude and be willing to embrace difference. As part of the wider Young Lives vs Cancer team you will actively engage with the work of the charity and welcome opportunities to get involved.

You will have:

• A recognised Social Work qualification and current registration with Social Work England/ Scottish Social Services Council/Social Care Wales/Northern Ireland Social Care Council
• Experience working with children, young people and their families/carers in a social care setting.
• Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
• Experience of delivering support to young people and families via different mediums including including over the phone and/or digital channels 
• An understanding of the impact of serious illness for children, young people and their families.
• Excellent interpersonal skills.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it: 

• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary

Job Title: MND Connect Adviser

Salary: £27,900 per annum

Hours: 37 hours per week

Location: Northampton office

Contract: 12-month Fixed Term Contract

Are you passionate about making a real difference in people's lives?

We are looking for an MND Connect Adviser to provide essential support and information to those affected by Motor Neurone Disease (MND). If you have excellent communication skills and a compassionate approach, this could be the role for you.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

About MND Connect:

MND Connect is a helpline offering information and support on all aspects of Motor Neurone Disease (MND). The service is available to anyone including people living with MND, carers, family members, health and social care professionals

The MND Connect team provide information about MND, emotional and practical support as well as social, practical and financial information, information about local support, how the MND Association can support and signposting to other appropriate services.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

As an MND Connect Adviser, you will play a vital role in supporting individuals affected by MND. Your key responsibilities will include:

• Responding to helpline calls, emails, and forum posts in a timely and supportive manner.
• Using active listening and sensitive questioning to provide tailored guidance.
• Signposting to relevant services and resources to ensure individuals receive the support they need.
• Keeping up to date with information on care and support services across England, Wales, and Northern Ireland.
• Assisting in complex cases by working with external professionals, such as health and social care teams.
• Maintaining accurate records and handling administrative tasks, including supporting regional teams.
• Monitoring service delivery to meet set targets and standards, taking action where necessary to improve quality.
• Ensuring confidentiality and compliance with data protection and safeguarding policies.
• Promoting wellbeing and safety, identifying risks, and escalating concerns appropriately.

About You:

To succeed as an MND Connect Adviser, you will need:

• Experience in an information-giving role, ideally with helpline experience.
• Strong active listening skills, with the ability to show empathy and understanding.
• Excellent written and verbal communication skills, able to engage with people from all backgrounds.
• The ability to provide information and support via digital channels, including emails and webchat.
• Resilience to support individuals who may be in distress.
• Familiarity with contact centre software and/or CRM databases.
• Proficiency in Microsoft Office, including Outlook and Excel.
• Knowledge of safeguarding and data protection processes.
• The ability to work independently while also supporting a team.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 3 days per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience in an information-giving role, in either a voluntary or paid capacity, which includes telephone helpline experience.
• Active listening skills, with the ability to demonstrate understanding and empathy to help inform, prioritise issues and solve problems.
• Excellent written and verbal communication skills; able to communicate complex and sensitive issues with ease and tact, for people of all ages and backgrounds.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Join us in making a real difference to those affected by Motor Neurone Disease. Apply today to become an MND Connect Adviser.

LOCATION - Remote 

Are you looking for an exciting and rewarding role in 2025? Apply for the Developement Manager: Quality and Improvement at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

The role of the Development Manager: Quality and Improvement will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.

The principal responsibility will be to support our ambition to become a best practice national body, responsible for the day-to-day management of the Quality and Improvement function within Emmaus UK and the wider federation.

The Development Manager will act as a‘relationship manager’ with existing, new and potential communities and groups and provide high-quality advice, support and capacity building. This role will develop policy, guidance and toolkits and contribute towards training in their area of specialism.

Who are we looking for?

This role will provide support to the wider Partnerships and Federation Directorate to develop, lead on and support projects to effect transformational change within Emmaus in the UK.

You will have the opportunity to make a significant impact on the growth and development of Emmaus in the UK, contributing to a positive culture, and supporting the overall success of the federation.Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of quality and improvement initiatives.

What we offer

· £38,950 per annum

· Working hours: 5 days per week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with 6% employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 23 February 2025.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 12 March 2025.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Assistant Director - Communications and Voice

Are you a purpose-driven, senior communicator with leadership experience and a proven track record in policy/external affairs and high-profile media relations?

Can you expertly link strategic communications to business needs and integrate comms with marketing, digital, brand and design?

We have an exciting opportunity for an Assistant Director to lead a newly-integrated Communications and Voice department.

It’s a new role, establishing and leading a talented, multi-disciplinary team in a fast-paced environment.

We’re looking for someone who can build strong relationships, influence decision-makers, and turn strategy into compelling messaging and other content. So, if that’s you – and you’re based within two hours of central London – we’d love to hear from you.

Position:  5963 Assistant Director - Communications & Voice

Location: Home based within 2hrs travel of central London

Hours: Full time 37.5, Monday - Friday 9-5

Contract: Permanent

Salary: £66,961.19 per annum

Closing Date: 23rd February. We reserve the right to close this vacancy early, if enough suitable applications are received. 

Interviews: Thursday 13 and Friday 14 March

The Role

This role can be homebased or hybrid, dependent on proximity to an office. You will need to be based within two hours travel time of central London in order to regularly engage with Parliamentary and other key stakeholders face to face.

As Assistant Director - Communications and Voice, you will be:

• Establishing a newly-integrated team, bringing together colleagues from across the communications and marketing mix

• Leading the team to ensure the charity is a recognised, trusted and nationally prominent voice for victims, and influences required policy reform nationally and locally.

About You

You will need:

• Experience in a senior communications or external affairs role including team leadership, building relationships with Parliamentarians and civil servants, and securing high-profile media coverage

• A proven ability to plan and deliver strategic communications that align with business strategy and result in compelling campaigns and content

• Excellent judgment; a strong track record in reputation and brand management and the ability to integrate external and internal communications with marketing, digital and design

• To be a highly motivated, inspiring leader of people, and a skilled communicator with first-rate writing, editing, and presentation skills.

Please see the attached Job Description and Person Specification for further details once you apply. 

In Return…

Benefits include:

• Flexible and hybrid working options

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays

• £2,800 London weighting (if applicable)

• An extra day off for your birthday

• Pension with 5% employer contribution

• Enhanced sick pay allowances, maternity and paternity payments

• High Street, retail, holiday, entertainment and leisure discounts

• Access to our financial wellbeing hub and salary deducted finance

• Employee assistance programme and wellbeing support

• Ongoing training and support with opportunities for career development and progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. 

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Communications, External Affairs, Marketing, Marketing and Communications, Assistant Director of Communications, Assistant Director of External Affairs, Assistant Director of Marketing, Assistant Director of Marketing and Communications, Communications Manager, External Affairs Manager, Marketing Manager, Marketing and Communications Manager. 

Please note this role is being advertised by NFP People on behalf of our client.           

About Tender

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

Role Purpose

The main purposes of the Projects Coordinator role are to:

• Coordinate the delivery of Tender’s educational programmes to and for children and young people in schools and youth settings in East England (with an initial focus on Norfolk)
• Establish and maintain relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
• Monitor and evaluate the impact of Tender’s projects

Main responsibilities

Project delivery

• Coordinating the delivery of arts-based educational projects in and to schools and youth settings, including digital projects, to educate children and young people about healthy relationships
• Monitoring the progress of projects and working with the Programme Manager (East) to ensure projects are delivered to plan and on time
• Managing the distribution of relevant and appropriate materials and resources to project settings, workshop leaders and other partners involved in project delivery in the region to ensure high-quality project delivery
• Coordinating the evaluation of projects delivered in youth settings to ensure learnings from projects are assessed and shared
• Working with the Tender team to ensure effective and efficient use of time and resource during delivery

Relationships

• Supporting the Programme Manager (East) to establish and maintain relationships with youth settings to facilitate the delivery and success of educational projects
• Supporting the Programme Manager (East) to manage relationships with other stakeholders involved in the delivery of projects, including workshop leaders, youth leaders, partner organisations, and professional specialists, to ensure stakeholders remain engaged in and committed to the projects’ success
• Working with the Programme Manager (East) in managing communications for Tender’s projects, including building new relationships with youth settings
• Working with colleagues to manage information flows and communication to ensure knowledge of and learnings from projects are known and understood across Tender

Administration

• Logging, tracking and updating project management documentation (including project booking, securing contracts, carrying out risk assessments) to facilitate transparency of decision-making and accuracy of reporting
• Following monitoring and evaluation procedures to ensure the results of projects are recorded accurately and in a timely manner using specified systems, including Salesforce and SharePoint
• Participating in training and other learning activities to develop relevant professional skills and knowledge
• Undertaking any other reasonable duties commensurate with the grade and competencies required of the post requested by the line management

Main function of job

This is a key role in the Bereavement Support Service. The team provides a wide range of services, including the Helpline, online enquiries, online community, Family Days, and online and printed resources.

The aim of this post is to provide consistent, high-quality emotional support to bereaved families who seek support from the Lullaby Trust.

1. Proactively engage bereaved families with the support service, respond to bereavement support enquiries and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

To be the primary contact for the bereavement support services.

To cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.

Proactively engaging with bereaved families through social media and other online platforms.

Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy

Send materials to bereaved contacts, including bereavement packs and follow up e-cards,  and ensure all paperwork and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.

Ensure any messages on Bereavement Support FB Groups are monitored and advice is given via befrienders where appropriate

To arrange face to face events for bereaved families including family days, York Carol Service and memorial events to an agreed programme.

Work with the Engagement Team around social media bereavement support posts.

 2. Respond to all enquiries regarding the Care of the Next Infant (CONI) programme.

Respond to CONI enquiries from families and professionals and pass referrals to the CONI team in a timely way.

Update the CONI spreadsheet on enquiries progress and outcome.

Ensure families are offered Bereavement Support

3 Manage the Befriender programme with the Head of Support and Information and deliver training to befrienders and support befrienders in their role.  

Support Befrienders in their work by maintaining regular contact and support, offering advice and guidance when required.

Keep Befriender records up to date

Allocate Befrienders when required, ensuring there is an even spread of work between the befrienders

To collate, finalise and send out the Befriender newsletter on a monthly basis in conjunction with other members of the Team

Plan and deliver befriender training to new and existing befrienders

Support befrienders in their role and deliver regular online catch up sessions.

Help with the organisation, administration of the Befriender Conference and other events, facialitaing sessions and presentations.

Support the administration and preparation of Befriender Training, attend and participate when required and assist with the new befriender digital documents.

5 Ensure the bereavement support services are promoted to bereaved families and professionals working with bereaved families

Assist with the facilitation of Bereaved Families’ Panel and running online sessions.

Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.

Attend events as required to represent the Lullaby Trust’s bereavement support services

6 Ensure the records and services of the department are kept up to date

Ensure bereaved contacts are added and updated on Excel and Raiser’s Edge

Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice

Collate statistics, as required on areas of work within the support services team.

Assist with the services’ evaluation and impact processes including self-evaluation feedback.

Provide other administrative support to the team as required.

Other:

Attend and participate with External Supervision sessions.