Policy Officer Jobs
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National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have around 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person-centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities
· Finding common cause across communities and conditions by working with member charities and those they support
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
The post holder will provide administrative support to all aspects of National Voices work from a governance and operational perspective. Responsibilities include supporting our Board and committees, supporting our finances, human resources, contract, grants and project management, and our governance.
This role provides an excellent opportunity to learn more about what an organisation needs to run well, but we are looking for someone who already has some experience of working in an administrative, operational or financial role. Working in a small organisation you will work closely with the senior leadership, trustees and a wide range of stakeholders. We can provide training on any of the more technical skills (book-keeping, annual reporting, HR) – we are looking for aptitude, a willingness to learn and an ability to confidently work with a range of systems and processes.
Responsibilities
Governance
Support administrating governance across the charity, working closely with our Director of Operations & Finance, Trustees, and senior management.
· Support our Audit and Risk Committee
· Support the CEO’s EA (Executive Assistant) in the organisation of our Annual General Meeting
· Work with the EA to the CEO to ensure an effective approach to managing the Board of Trustees, its meetings, policies and inductions
Financial management
The post holder will manage the day-to-day finances of our busy team, working closely with our by our Director of Finance and Operations. This will involve:
· Raise invoices and follow up on payment issues
· Support our day-to-day banking including setting up payments and undertaking bank reconciliations
· Process expenses, ensuring compliance with policy
Business systems and processes
Support the team by maintaining fit for purpose systems, premises, and processes for HR, project management and office management.
HR/Personnel
· Support the team with recruitment and onboarding of new staff
· Maintain and support the use of our HR platform capturing absence and compliance
Systems and premises
· Assist the EA with the management of the day-to-day relationship with our serviced office provider
· Support staff with using the office and facilities, including ordering stationary and refreshments, setting up passes, booking meeting rooms etc.
· Manage incoming mail
Events
· Support our events programme working closely with the EA to provide cover where needed, leading on some events and supporting across our entire events programme.
· Provide technical support to events and larger meetings
· Supporting the creation and editing of materials for events and presentations
· Be prepared to cover for full day events as and when necessary
Person specification
Attitudes and behaviours
· Highly organised, with the ability to stick to timelines and follow processes.
· Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of people at all levels
· Ability to embed clear and reliable processes amongst a team of creative and busy people
· Discretion when dealing with confidential, for example HR related information
· Able to work independently
· An appreciation of and commitment to National Voices’ vision, mission and values.
· As part of this role, you will need to understand other team members roles and to support the team on a wider set of activities where required, in response to capacity or demand. This will include other members of the team being on annual & other leave.
Experience and knowledge: Essential
· Experience of providing administrative or office support
· Demonstrably numerate
· Confident in using the full suite of Microsoft 360 applications
Experience and knowledge: Desirable
· Experience of governance and/or operations and finance, ideally in the voluntary sector
· Experience of working with contractors and suppliers
· Knowledge of IT systems and ability to troubleshoot minor IT issues
· Knowledge of CRM systems
· Knowledge and understanding of health and care sector, or voluntary sector
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time.
We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Application guidance
Please submit a cover letter (max 800 words) along with a CV to apply.
Applications should be addressed to our Director of Finance and Operations, Matthew Haslehurst and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is Sunday 8 September 2024 at 11:59 pm.
The interviews will take place the week commencing Monday 16 September 2024 on Microsoft Teams.
Details of an interview task and interview questions will be emailed to you prior to the interview.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. So we strongly encourage people from a Black, Asian or Minority Ethnic background, and people who live with health conditions or disability to apply. Our offices are fully accessible. Women are currently overrepresented in our team, and we particularly invite applications from men and non-binary people.
Please submit a cover letter (max 800 words) along with a CV to apply.
Applications should be addressed to our Director of Finance and Operations Matthew Haslehurst and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The client requests no contact from agencies or media sales.
We are looking for a Communications Officer to join our growing Development and Communications team. The position holder will work across our conservation science teams and drive communications for new scientific research, projects and policy work in support of global action for nature.
UNEP-WCMC works to support multiple UN environmental agreements and our cutting-edge science, data and insights
inform policy and business decisions worldwide. The Communications Team covers an extremely varied range of
topics, one day you could be releasing a story about new science on wildlife populations or Protected Areas, the next, covering pioneering nature restoration projects, international political breakthroughs or guidance to help global businesses measure and reduce negative impacts on nature.
With a flair for creating engaging communications materials and writing accurate and compelling copy, you will help plan,
coordinate and generate a pipeline of high-quality content, from sourcing and writing blogs, online stories, press releases and briefings, to pitching in with social media content, graphics and topical videos, to help boost our growing international profile.
Please note that we reserve the right to remove the advertisement early if a suitable candidate is found.
The client requests no contact from agencies or media sales.
PDAP CEO ROLE
Location: Sites across Kirklees and Home Working
Salary: 50k-53k
Length of Contract: Permanent
Hours per week: 37.5 (negotiable down to 30)
Closing date: 5th September at 4pm
Interviews: w/c 16th and 23rd September
Overview
Pdap is the largest specialist domestic abuse charity in Kirklees, delivering services to victims of domestic abuse for over 20 years through our emergency accommodation and community outreach services. We are a values led organisation that places our clients at the centre of all we do. This is an exciting time to join us as we embark on a new refuge project and launch new community services in partnership with KBOP, and KDASS.
Over the last few years Pdap have developed a culture that firmly places the wellbeing of our staff and the voice of our clients at the centre of all we do. We are looking for a passionate and dedicated Leader to take us to the next stage of our journey.
Our new CEO will be a visionary and strategic leader, who is passionate about ending domestic abuse and empowering survivors. Pdap is already a leading charity in Kirklees working in partnership to improve the response to domestic abuse, but we know we can do more to create positive change and make a tangible difference to the lives of those affected.
You will lead the development and delivery of the strategic plan for the organisation at a pivotal time in our history. Continuing to raise our external profile, you will develop strategic partnerships that further our mission. You will drive the organisation to long-term financial sustainability and nurture a culture that is kind, inclusive, compassionate, open, empowering, bold and never shies away from the challenges ahead.
To apply, please send your CV and a personal statement outlining how you meet the specification
Closing date for completed applications is: 5th September at 4pm
Interviews will be held w/c 16th and 23rd of September
If you have been shortlisted for interview, you will be informed by email. Regrettably, we are unable to acknowledge unsuccessful applicants. Pdap is committed to quality, equality, and valuing diversity.
Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
About Us
Unfold is led by the people we serve, and we get people where they want to be. We’re a bold, agile and growing organisation, with a friendly, energetic and welcoming team. We empower volunteers to support young people and families in Westminster, Kensington, Chelsea, and neighbouring boroughs. We're open to everyone but we target those who face the most challenges, including people from racialized groups, single-parent households, and people seeking asylum.
We have an ambitious growth plan, and we’re seeking a proactive, innovative Deputy CEO to maintain and develop our successful mentoring and peer support programmes. We’ve made incredible progress in both programme scale and quality: Over the last five years our income has grown five-fold, our reach in mentoring has increased to more than ten times what it was five years ago, while our team has grown from 1.6 to 15 staff in that time. With nearly 60% of our income secured in multi-year grants, we’re in the process of developing our strategy for the next five years, envisaging continued growth, maintaining quality and impact while adding a social justice dimension to our role.
The Role
As our Deputy CEO, you'll support the development and implementation of Unfold’s organisational strategy and be responsible for the delivery of programme, funding and impact strategies.
You’ll play a crucial role in shaping the future of Unfold by supporting the development and implementation of Unfold’s organisational strategy and taking ownership of the delivery of our programmes, funding and impact strategies. Alongside the CEO, you'll play a key role in ensuring ensuring that we continue to deliver high-quality services that make a real difference and create impact, reaching those who need them most.
Supporting the CEO, you'll also ensure the financial stability of the charity by maintaining a sustainable funding pipeline and using data to demonstrate the impact of our work. You'll be identifying funding opportunities, overseeing bid submissions, and ensuring quality reporting and compliance. By representing Unfold at events and cultivating relationships with donors, corporate partners and individual supporters you'll ensure a robust and sustainable income to support our growth plans.
In managing and developing our team, you'll be fostering a positive and supportive working environment where everyone can thrive. Our Deputy CEO will be key to shaping our future, ensuring that we continue to grow and make a meaningful impact in the communities we serve.
About You
At Unfold we value diversity in thinking and experience, and lived experience of some of the issues our service users experience will be an asset. We strongly welcome applications from people from the global majority, women and other groups that are less often represented at senior levels.
We’re looking for an experienced and passionate people manager and leader with a proven track record in fundraising and programme management within the third sector. You’ll be able to motivate and support our team while being a strong advocate for our values. Your passion for supporting young people and families will drive your work and your proactive approach, analytical and problem-solving abilities will ensure that Unfold continues to thrive.
Skills and Experience
Essential
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Experienced Fundraiser: You have a proven track record in fundraising within the third sector, particularly at a senior level.
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Programme Management: You’ll have a good understanding of programme development and delivery, including measurement of impact and quality assurance.
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Data-Driven: You understand the importance of data in telling our story and are comfortable analysing data and making our change tangible.
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Inspirational Leader: You’re a strong communicator who can motivate and support a team to achieve great things.
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Passionate Advocate: You’re committed to our mission and values, with a passion for supporting young people and families.
Desirable
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Experience with CRM systems, especially for fundraising and client data management.
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Knowledge of safeguarding in the context of volunteering with vulnerable groups.
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Familiarity with the localities in which we work.
Working at Unfold
Holidays: 25 working days (along with additional Christmas closedown days)
Pension: We offer generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months we will match your contribution up to a maximum of 8%.
Salary: We are committed to paying the London Living Wage in line with the Living Wage Foundation and review salaries annually.
Team working: We are a small but brilliant team: we're supportive, diverse and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions support the delivery of our Wellbeing Strategy. Staff can join free on-site yoga classes, monthly massages and regular ‘Drinks and Links’ sessions with the team and colleagues in similar organisations.
Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
Hybrid Working: We usually work from the office for at least two days a week between Tuesday and Thursday. Sometimes you may need to work from the office or other London locations on other days.
Ecofriendly, Modern Offices: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace, free hot and cold drinks, breakfast cereals and fruit. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits by visiting the Fivefields website.
Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups
The client requests no contact from agencies or media sales.
We’re looking for a Data Officer to join our growing Young Sounds team. You will fulfil an important cross-organisational role, working closely with the team to collate and analyse the data collected through all our programmes.
About Young Sounds UK
Young Sounds exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:
• We support young musicians from low-income families with funding and other help;
• We support music education through training, advocacy and research.
We became an Arts Council England National Portfolio Organisation in April 2023 and also joined an expanded cohort of National Youth Music Organisations (NYMOs). We currently support around 900 individual young people across the UK every year and demand for our support is increasing. It’s an exciting time to join a pioneering organisation at the forefront of British music education.
The role
The Data Officer will fulfil an important cross-organisational role, working closely with the team to collate and analyse the data collected through all our programmes. Young Sounds is a reflective organisation. We’ve always invested time and effort in seeking out, understanding and demonstrating the difference our programmes are making. We believe in learning from experience. This is what we mean by evaluation.
Since 2023 we have committed to evaluating all three of our main programmes, each of which tackles a key barrier to young people’s musical progression. Each quarter we review our progress against both our Arts Council England Activity Plan (where measures of success are agreed annually) and the actions we’ve set for each year against each of Arts Council England’s four Investment Principles. We believe that data plays an integral part in telling the story of our work, and we regularly draw upon the information collated through evaluation to update our wider funding base (e.g. Trusts and Foundations) on the work we are doing. The Data Officer will work with the External Evaluator to enable us to report effectively and accurately on our progress to all our funders.
Working relationships
Reporting to the Finance and Operations Director you will also work closely with the External Evaluator, Development Manager, Finance Officer, and other members of the wider Young Sounds team.
Place of work
Home-based, with occassional travel for meetings.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £42,750 per annum pro rata
Hours: 37 hours per week
Location: Full-time home-working role, to be based in London/Essex with ability to commute several times a month to East London for meetings with the CEO, and a willingness to travel several times a quarter to central London/Bristol for Board of Trustee meetings.
Length of contract: Permanent
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Executive Assistant to the CEO role:
As Executive Assistant to the CEO, the successful candidate will play an integral role in supporting the CEO with the practicalities of achieving Women’s Aid strategic and operational objectives by providing high level confidential administrative, secretarial and diary management, and by delivering high quality, proactive, organisational governance and planning support to our Board of Trustees and subcommittees.The post holder with have line management responsibility of two executive assistants.
Key duties and responsibilities of the Executive Assistant to the CEO:
- Provide a professional, comprehensive and high-quality executive support to the CEO.
- Play an effective and appropriate role as the primary point of contact for the CEO’s office.
- Support the CEO to manage appointments with her direct reports (x11) and track workstreams and necessary follow-up.
- Provide project administration support and management of discreet pieces of work relating to the executive office, in line with organisational policies.
- To support the CEO and trustees in all aspects of constitutional administration including, but not limited to, arranging and overseeing the Board of Trustees recruitment, induction, appraisal and training; organisation of AGM; Memorandum of Association; Governance Framework; and registration information with Companies House and The Charity Commission, and other associated bodies.
- Carry out management, supervision, appraisal and development of direct reports as required.
What we are looking for in our Executive Assistant to the CEO:
- Experience of providing a confidential service and operating with discretion at all times and in a fast paced and agile environment
- Ability to effectively digest and summarise complex information, in order to communicate key priorities.
- Excellent time management and organisation skills with the ability to manage multiple tasks simultaneously and to work to deadlines.
- Extensive experience providing executive assistance, secretarial or administrative support to individuals or a team, with experience of a Senior PA role at Board or Trust level.
Benefits of joining us as our Executive Assistant to the CEO include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
- Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
- Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email addredss. (Please clearly mark your name and the role title in the subject line of your email).
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- Please read our Single Sex Statement on our website.
- Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
The client requests no contact from agencies or media sales.
We are recruiting a Community Development Officer to engage key partners and stakeholders in East Anglia tailoring support, training and education to create suicide safer communities.
What you will do:
Identify, develop and maintain effective partnerships with local communities, volunteers and key partners across the region to engage them in the prevention of young suicide.
Proactively promote suicide prevention including raising the profile of PAPYRUS and engaging with those personally affected by young suicide.
Equip a wide range of stakeholders to enable them to create sustainable suicide safer communities through the provision of tailored support, training and education.
Deliver training and raise awareness of products to a variety of groups including professionals, parents, young people, volunteers and other trainers.
Contribute to the development and review of projects, and education and training products, in line with the Strategic Plans.
Contribute to and promote campaigns, training and opportunities as outlined in the Area and Strategic Plans.
To be successful in this role you will have:
Previous experience working in a community setting, delivering information and training sessions, leading workshops or educational activities
A proven track record of networking and building and managing effective relationships, tailoring the approach to meet the differing needs of the audience
Experience as a qualified ASIST Trainer or willingness to gain qualification and experience
Experience of using own initiative and creativity to develop a project, programme or area of work
The ability to travel to different locations across the East Anglia to attend meetings, events and deliver training.
A degree or professional qualification in Education, Counselling, Training, Psychology, Community Development or Youth Work
Please visit the careers site for the full job description and person specification for the role.
Salary: £29,269 per annum (SCP 18) progressing by increments to £32,076 per annum (SCP 23)
Hours: 36 hours per week Location: Norwich, with travel across East Anglia Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: 1st September 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We’re hiring a Service Support Officer to join the Live Well Wakefield team, a community-based service that supports adults aged 18+ to improve their health, wellbeing and independence.
The Service Support Officer is a central part of this team, so it’s a brilliant opportunity to use your administrative experience to make a difference. We offer great benefits and in our 2024 staff survey, 100% of the team told us they enjoy working at Live Well Wakefield!
What does a Service Support Officer do?
- Acts as first point of contact/liaison for users of the service, members of the public and other professionals, providing them with further information and signposting/triaging.
- Works with team members to provide administrative support for activities, caseloads and meetings.
- Works with sensitivity and has a good understanding of the issues experienced by users of the service.
- Assists the team with a variety of communications methods, such as website updates, presentations, social media and other digital communication methods.
- Undertakes general clerical duties such as dealing with post, photocopying and ordering/raising purchase orders.
What are we looking for in our Service Support Officer?
- Recent experience of providing administrative support to a team or service.
- Experience of working in a person-centred role with members of the public and communicating with a wide range of people.
- Experience of keeping accurate and timely records.
- Excellent organisational skills, and ability to manage time effectively, prioritise tasks independently, and work under pressure to meet deadlines.
- Confident IT skills.
- Operates in a non-judgemental, empathetic manner.
- Ability to work from Wakefield office base during service opening hours.
Take a look at the Person Specification for more details and if you feel you are the right person, we’d love to hear from you! We value personal qualities and experience as well as work experience.
What do we offer?
“I've not worked anywhere as supportive as Live Well” – from our recent staff survey
- 28 days holiday a year plus bank holidays
- 5% salary contribution to a pension scheme
- Access to Occupational Health
- Access to health service discount schemes, including Blue Light Card
- A range of policies and practices to ensure a supportive and inclusive workplace
- Competitive salary and annual pay reviews
Due to the nature of the position, we will require the successful candidate to complete an Enhanced DBS check.
We are an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways.
Closing date: Sunday 15 September at 5pm
Interview date: Interviews are currently planned for Wednesday 25 September
To apply on CharityJob, submit your CV and a cover letter (no more than 2 pages) describing how you meet the Person Specification for this role.
Nova Wakefield District is a local charity that supports Voluntary, Community and Social Enterprise organisations in Wakefield District. Nova and South West Yorkshire Partnership NHS Foundation Trust deliver Live Well Wakefield, which is commissioned by Wakefield Council and Wakefield’s seven Primary Care Networks.
We're a local charity that supports Voluntary, Community and Social Enterprise (VCSE) organisations in Wakefield District to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role represents an unparalleled opportunity to use your strategic and operational expertise within an impactful and driven organisation committed to stopping violent conflict and creating more peaceful societies.
Reporting to the Executive Director, the Chief Operating Officer (COO) is responsible for ensuring that Conciliation Resources’ finances, governance and operational support services across its six offices are compliant and meet the needs of the organisation.
The client requests no contact from agencies or media sales.
The COO will play a critical role in shaping the charity’s future, ensuring sustainability, growth, and the highest standards of service delivery releasing the CEO to focus on external stakeholder management and business development.
Edberts House has pioneered innovative ways of addressing health inequalities that makes a big difference to the lives of hundreds of people in Gateshead. We currently manage four place-based community projects, social prescribing teams based in 24 surgeries, our specialist Children, Young People and Families team offer bespoke support to families living in East Gateshead, and our Health Equity Team creates innovative preventative work to tackle health inequalities.
You will be a strong and confident presenter, able to articulate our vision and values to all stakeholders, and, on occasion, will deputise for the CEO. This is primarily an internal facing role, working with the CEO, Board and Senior Leadership team to provide consistent, strategic, financial and operational leadership, ensuring the smooth and efficient operation of the organisation. This role requires someone who has excellent people skills and enjoys empowering and developing staff. You will also have experience of proactive risk management, know how to manage multiple deadlines and projects, and have a proven track record of strategic planning and implementation.
You will be joining a committed, passionate and experienced team that is making a big difference to the lives of local people. If you would like to find out more read on.Edberts House is a thriving community charity that currently manages four place- based projects in Gateshead, and a social prescribing team based in 24 surgeries in Gateshead Primary Care. Our specialist Children, Young People and Families team offer bespoke support to families living in East Gateshead, and our Health Equity Team create innovative preventative work to tackle health inequalities. We work together with local residents of all ages to make our communities happier, healthier and more welcoming places to live.
Job Purpose:
The Chief Operating Officer (COO) will lead in managing our great staff team. You will be able to lead in a way that is aligned to, and consistently promotes, our values, and empowers our staff to deliver great work.
The COO will play a critical role in shaping the charity’s future, ensuring sustainability, growth, and the highest standards of service delivery. This is primarily an internal facing role to provide strategic, financial and operational leadership, ensuring the smooth and efficient operation of the organization.
You will be a strong and confident presenter, able to articulate our vision and values to all stakeholders, and, on occasion, deputising for the CEO.
We are particularly interested in candidates with proven people skills, preferably with previous experience of restructuring internal operations after organisational expansion. This role requires someone who is comfortable rolling up their sleeves to fix problems, who has experience of proactive risk management, knows how to manage multiple priorities, deadlines and projects, and enjoys collaborating with and developing staff and volunteers.
Working with the CEO, and leading the Edberts senior management team, you will oversee all frontline delivery and infrastructure services.
Key Responsibilities:
1. Operational Management:
o Oversee the day-to-day operations of the organisation, ensuring efficient and effective implementation of programs and services.
o To lead, develop and line manage the senior leadership team
o Oversee the development and implementation of operational policies and procedures to enhance the organisation’s effectiveness.
2. Embedding our values:
o Embrace, promote and model Edberts values
o Ensure that our values are communicated and exemplified in team interactions, community conversations and service delivery
o Ensure the organisation is delivering against its mission, vision, aims, objectives and strategic priorities.
3. Strategic Planning:
o Collaborate with the CEO and Board of Directors to develop and execute the organisation’s strategic plan.
o Oversight of the operationalising of new work/contracts
o Lead the operational planning process to align with the organization’s strategic objectives.
4. Financial Oversight:
o Work with the finance team to develop and manage the annual budget.
o Monitor financial performance and ensure adherence to budgets.
o Identify and mitigate financial risks to the organisation.
o Contribute to fundraising bids and tenders
5. Human Resources Management:
o Oversee the recruitment, training, and development of staff.
o Develop the culture of the organisation, fostering a positive and inclusive work environment that promotes teamwork and professional growth.
o Oversee the accuracy of the HR systems
o Ensure compliance with employment laws and organisational policies.
6. Program Development and Implementation:
o Oversee the design, implementation and evaluation of programs and services.
o Ensure that programs are aligned with the organisation’s mission and goals.
o Monitor program outcomes and impact, and implement improvements as needed.
o Reporting to funders / stakeholders as required
o Oversee the production of organisational promotional materials, messaging on social media and updating the organisational website
7. Stakeholder Engagement:
o Support the CEO in building and maintain strong relationships with key stakeholders, including funders, partners, and community members.
8. Risk Management:
o Identify and manage operational risks.
o Develop and implement risk mitigation strategies.
o Ensure compliance with legal, regulatory, and funding requirements.
Person Specification:
Qualifications:
- Likely to be educated to degree level or higher, preferably in a relevant field (e.g., Public Health, Management, Social Sciences).
Experience:
- Significant experience in a senior leadership role within the charity or public sector, preferably within health and wellbeing services.
- Significant people management
- Proven track record of strategic planning and implementation.
- Experience in financial management, including budgeting and financial reporting.
- Demonstrated success in stakeholder engagement and partnership building.
- Experience in managing and developing teams, with particular experience of managing senior staff.
- Experience of managing and leading teams across multiple site locations
Skills and Abilities:
- Strong strategic thinking and problem-solving skills.
- Excellent written and verbal communication and interpersonal skills.
- Ability to inspire and lead a diverse team.
- Strong organizational and project management skills.
- Financial acumen and the ability to interpret and manage budgets.
- Able to present complex data succinctly
Personal Attributes:
- High level of integrity and commitment to the charity’s mission and values.
- Passionate about health and wellbeing and committed to making a positive impact.
- Collaborative and inclusive leadership style.
- Flexible, adaptable and resilient, with the ability to navigate change.
- Proactive and results-oriented, with a focus on continuous improvement.
- Empathy and understanding of the challenges faced by individuals and communities in need.
What you can expect in return:
- 25 days annual leave per annum (rising to 30 days)
- Contributory pension scheme
- Training packages
The client requests no contact from agencies or media sales.
The Assistant Chief Operating Officer will support the Chief Operating Officer in their duties, principally in assisting with administration of the revised governance introduced as part of the Cathedrals Measure, as well as emerging requirements in Safeguarding and Net Zero.
No
Hours:Part Time 25 hours per week.
Ideally 9 – 2 / 10 - 3 Monday – Friday. Four days will also be considered.
Contract: Permanent
Responsible to: Information & Advice Manager
Responsible for: None
Salary & benefits: £25 – 28,000 FTE, 5% pension contribution, Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.
Location: Mainly White House Community Centre (Hampton) but other Age UK Richmond locations, other community locations and wider locations as needed for the role. Some working available in line with Hybrid Working Policy.
Be part of a great team providing advice and support to local older people
Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised services designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 45 staff and 100+ volunteers support around 4,000 local older people each year.
Our Information & Advice service is a central part of our organisation. Our small team of staff supported by excellent volunteers provide free and confidential Information & Advice to older people across the borough on a range of topics. The main area of support is to claim welfare benefits and other forms of financial support – but also includes a range of other topics such as accessing care & support; independent living; sorting out paperwork and housing.
We currently have an excellent opportunity for an Information & Advice Officer / Administrator to join the team. This key role will include:
· Handling phone calls and emails coming into the service, ensuring we are always taking a holistic and responsive approach to dealing with enquiries.
· Completing a range of administration to support the team.
· Giving information and supporting clients with benefit form filling.
· Developing an excellent understanding of the benefit system, the services available to older people and other voluntary groups to give the best possible support.
We are looking for an individual with excellent administration, IT and communication skills with a real will to work with older people A proactive, flexible and positive approach is also essential, with a keen interest in improving the lives of older people at a local level and a willingness to learn. Experience working in an Information & Advice or adult social care role would be highly useful.
Please click apply to be taken to our website for full details. The closing dates for applications is 10 a.m. on Wednesday 11th September by CV and covering letter or application form.
Provide support to help local older people to live healthier, happier and more independent lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Finance Officer (Hybrid / London based)
The Lord’s Taverners exist to positively impact the lives of young people facing the challenges of inequality. We work to provide inclusive and impactful cricket programmes, empowering young people with disabilities and from disadvantaged communities to develop the knowledge, skills, capabilities and confidence required to overcome the challenges of inequality, raise their aspirations and reach their potential.
Lord's Taverners are an evolving and transforming Charity with a heritage of 75 years, with an ambition to impact the lives of more young people than ever before.
This role will support the management of safe, effective, efficient and impactful delivery and growth of programmes empowering of young people through cricket.
We are a hugely friendly organisation which supports employees to be their best. Therefore, in return we offer:
- 25 days annual leave + Bank Holidays
- Five additional holiday days between Christmas and New Year
- Two volunteering days
- Pension contribution of 6%
- Group income protection (long-term incapacity pay)
- Eye tests
- Employee Assistance Programme (Health Assured)
- Birthday day off
- Season ticket loan
- Flexible working
- Enhanced maternity and paternity leave pay
- Life assurance (death in service)
- Wellbeing plan
Please see job description for more details on required skills and accountabilities.
The closing date for applications is Sunday 8 Sept (midnight)
Note: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Interviews will be held week commencing 16th September 2024
The client requests no contact from agencies or media sales.
Are you passionate about bringing together real life experience with scientific expertise to ensure everyone living with pulmonary fibrosis (PF) has access to effective, evidence based treatment and care?
Action for Pulmonary Fibrosis (APF) is the UK’s leading health and research charity for pulmonary fibrosis: a lung scarring disease that cuts thousands of lives short in the UK each year. There’s no known cure, and it’s on the rise.
We are looking for someone to join our team who has the skills and experience to grow and unite our community to take action, inspiring them with the motivation and confidence to get involved. You will be able to think on your feet, managing a varied workload with the ability to prioritise competing demands and ensure everyone who gets involved has a consistently positive experience
Why join us?
As well as knowing that what we do is making a positive difference to people’s lives, we support personal development and offer a range of benefits:
- 25 days holiday plus bank holidays (plus additional discretionary days around Christmas)
- Company Pension Scheme
- Flexible, home-based working
- Access to an Employee Assistance Programme including retail discounts, access to emotional support.
- Death in Service scheme.
- Company related sick pay when 6-month probation is complete.
- A focus on personal development including access to training opportunities and coaching.
Application Details
- Your CV
- A supporting statement outlining how you meet the knowledge and experience criteria in no more than two sides of A4
Closing Date: Monday 9th September
Interviews: Teams call w/c 16th September
Action for Pulmonary Fibrosis is an Equal Opportunity Employer and does not discriminate against any applicant for employment because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Action for Pulmonary Fibrosis is committed to a culture that is both diverse and inclusive and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
We bring people together to drive change so more people affected by pulmonary fibrosis (or lung scarring) can live well for longer.
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The client requests no contact from agencies or media sales.
Chief Executive
Salary: £100,400 per annum + Essential user car allowance of £6,995 pa
Liverpool
Permanent, Full Time
36 hours per week
Closing date: 13th September 2024
First Stage Interview date: 30th September / 1st October 2024
Second Stage Interview date: 8th October 2024
North West Housing Services (NWHS) is one of the UK’s leading providers of services to housing co-operatives, small social landlords and other community-based organisations.
The current Chief Executive, Phil Earl, is to retire at the end of December 2024 and we are looking to recruit a replacement.
This is a great opportunity for an experienced housing professional who is committed to co-operative and community-led housing.
In this role, you will be responsible for
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· Providing strategic direction and leading NWHS to successfully deliver our vision and mission.
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· Ensuring a high-quality service to members which reflects the changing demands being placed on them.
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· Providing inspirational leadership of the staff team, ensuring that the organisation is effectively managed in accordance with our values.
We need people who are / have
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· Significant experience at Director level in a housing organisation or social enterprise.
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· Experience in co-operative / community-led housing
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· Ability to work effectively in partnership with our Board
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· Involvement in business planning, strategic and operational planning and performance management
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· Policy development and implementation
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· Management of complex projects
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· Relevant professional qualification (housing qualification preferred)
Please note this role will be based at our Liverpool office full time.
Benefits we offer
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· Defined contribution salary scheme with 8.5% employer contributions
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· Flat rate bonus scheme
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· Optional salary sacrifice arrangement
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· 27 days annual leave with three additional concessionary days at Christmas
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· Employee health cover
Who we are
Established in 2006, NWHS is registered under the Co-operative and Community Benefit Societies Act 2014 and operates on co-operative principles with shareholding membership restricted to clients receiving services. Our Board is elected mainly from the client membership with three places reserved for independent specialist members.
NWHS members currently include 34 housing co-operatives, a small housing association and a community land trust.
We aim to provide high-quality services to support housing co-operatives, other community-led housing providers, smaller housing associations and local voluntary and charitable organisations.