Policy Officer Jobs

About you

As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.

Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.

This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.

About the role

Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.

Key Working Relationships

The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.

KEY ACCOUNTABILITIES

Supporter Relationship Management

• To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
• To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
• To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.

Income Processing / Database Management

• To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
• To process cash donations effectively and accurately onto our database. 
• To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
• To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
• To accurately process and commit Direct Debit claims.
• To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
• To deal with new supporters’ welcome communications.
• To liaise with supporters regarding cancellation of donations.
• To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
• To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
• To pull information required, download and process third party donations ensuring that they are compliant with GDPR.

Compliance

• To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
• To ensure data is managed to appropriate standards of data protection and security.
• To be aware of and consistently using organisational policies and procedures

Team Working

• To undertake and participate on projects as directed by the Supporter Experience Manager.
• To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
• To contribute to organisational meetings e.g. Stand Up, team away days etc.
• To be proactive in joining cross functional working groups.
• To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
• To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.

                                                                           PERSON PROFILE

Qualifications, Knowledge and Experience

• Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
• Educated to GCSE level or equivalent, including English and Mathematics

Skills, Abilities and Competences

• Excellent communications skills, both written and verbal
• Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
• Able to use a CRM database
• Able to work across a team following business controls and systems
• Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
• Ability to multitask and be able to manage changing priorities
• Ability to work on own initiative to solve problems
• Understanding of data protection legislation
• Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.

APPLICATION INFORMATION

Why join us?

The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.

Our open plan offices are located in the centre of Rugby and near to Rugby train station. 

In addition, we offer the following benefits:

• Full time roles are contracted at 35 hours per week.
• Hybrid/flexible working options – Office 3 days / 2 work from home.
• 27 days’ holiday rising with continuous service, in addition to public holidays
• Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%
• Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
• Life assurance (3 x annual salary).
• Bike to Work scheme.

We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.

We help people find solutions to come of the world’s toughest problems.  Challenges made worse by catastrophic climate change and persistent gender inequality.  We work with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy.  And we share what works with others, so answers that start small can grown big.

We’re a global change-making group.  The group consist of a UK registered charity with community projects in Africa, Asia and Latin America, an independent development publishing company, and a technical consulting service.  We combine these specialisms to multiply our impact and help to share a world that works better for everyone.

Additional information

Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued.  Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.

We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.

Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.

The successful applicant must have the pre-existing right to both live and work in the UK.

Closing date for applications: Friday 13th September 2024.  Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.

Please be advised that if you do not hear from us within five weeks of the closing date, please assume your application has not been successful on this occasion.

HOW TO APPLY

If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply: 

Please submit a copy of your CV and send us a supporting statement that includes the answers to the following questions:

 1. Why do you consider yourself a good candidate for the Supporter Service Officer role at Practical Action?

2.       What interests you about working in the charity sector?

Chief Operating Officer

Location: Hybrid/Remote
Contract Type: Permanent,  Full time
Salary: £90,000

Join Us in Supporting the Police Community: Chief Operating Officer at Police Care UK 

Are you passionate about making a difference in the lives of those who serve and protect our communities? Do you have the strategic vision, operational expertise, and people management skills to drive a leading charity forward? If so, we want to hear from you! 

About Police Care UK: Police Care UK traces its roots back to 1926 as the merger of the charities Police Dependants' Trust and the National Police Fund. Our mission is to reduce the impact of harm on police and their families. We are undergoing an exciting period of change, transforming from a traditional benevolent charity to a leader in the blue light sector. With offices in Woking, Surrey, we work throughout the UK to deliver groundbreaking research, innovation and evidence-based action to help the police community cope with the impact of policing. 

The Role: As the Chief Operating Officer (COO), you will lead and manage the day-to-day operations of our national charity, ensuring operational excellence and strategic execution. Reporting to the Chief Executive Officer, you will work closely with the Board of Trustees to support the achievement of the Charity's mission, aims, and objectives. You will oversee strategic and business planning, enhance our operational frameworks, and drive efficient and effective operational delivery. With an organisational staff team of 30 and a budget of £3m, you will be a trusted and indispensable member of the strategic leadership team. 

Key Responsibilities: 

• Develop and implement operational strategies that align with the organisation's mission, goals, and objectives 
• Oversee daily operations, including budgeting, financial management, KPI tracking, and staff management 
• Foster a values-based culture that is equitable, inclusive, and collaborative 
• Ensure the charity complies with all legal and regulatory requirements 
• Identify, manage, and escalate risks appropriately to protect the organisation's interests 
• Oversee HR functions, including recruitment, performance management, and staff development 
• Develop and maintain effective relationships with trustees, beneficiaries, donors, partners, and volunteers 
• Implement and maintain policies and procedures to ensure efficient and effective operations 
• Monitor and evaluate the effectiveness of programmes and operations, making recommendations for improvements 
• Provide an effective framework for good governance and risk management 

Who We're Looking For:

We are seeking a highly experienced Chief Operating Officer who embodies our core values of adaptability, empathy, and collaboration.

The ideal candidate will have: 

• Proven experience in a senior operational role, preferably within the charity or non-profit sector 
• Strong leadership and management skills with the ability to inspire and motivate teams 
• Demonstrable experience in budgeting, financial management, and people leadership 
• Excellent strategic planning and execution capabilities 
• In-depth knowledge of compliance, risk management, and regulatory requirements 
• Experience working with individuals in mental health and/or uniformed services at a senior level is desirable 
• Exceptional communication and interpersonal skills 
• Proficiency in using technology and data to drive operational improvements 

What We Offer: At Police Care UK, we believe in investing in our people. When you join our team, you'll benefit from a supportive and inclusive work environment, opportunities for professional growth and development, and the chance to make a real impact on the lives of those who protect our communities. 

How to Apply: If you're ready to join a forward-thinking charity that values innovation, empathy, and collaboration, we'd love to hear from you. You will need to submit your CV and a detailed cover letter explaining why you're the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able. 

Police Care UK is committed to building a diverse and inclusive team. We welcome applications from all qualified candidates regardless of age, gender, ethnicity, disability, sexual orientation, or religious belief. 

Closing date: 24-09-2024

REF-216 446

Salary: £31,500 - £35,000 (35 hours FTE) depending on experience

Hours: Full Time (35 hrs per week)

Place of work: Remote/Hybrid/Flexible with a requirement to attend our offices in Hatfield, Herts, approximately twice a month and for 4 x All staff days per year.

Join Our Team!

As we seek to scale and take our owned mass participation events to the next level, we are excited to be inviting applications for a new Events Fundraising Officer to join our growing Community & Events fundraising team.

Do you have experience and a passion for developing unique and engaging events, designed to provide a platform for people to raise vital funds and awareness for a cause that is close to their hearts? Do you enjoy finding new and unique ways to attract participants, reaching those hard-to-reach people through creativity and innovation? Are you committed to providing the best possible supporter experience for people taking part in the events you have lovingly curated and created?

Then we want to hear from you!

You would be joining a passionate, bold, talented team, harnessing your skills of designing and delivering exceptional, engaging events (whether virtually or in-person).

About you:

We’re looking for an experienced events fundraiser, with a flair for project management and the end-to-end development and delivery of events.

You’ll be a confident communicator with strong marketing experience and focused on exceptional supporter experience whilst being accomplished at building great relationships with a variety of internal and external stakeholders.

Combined with excellent organisation and time management skills and the ability to manage competing priorities whilst keeping to deadlines, you’ll bring your knowledge, creativity and new ideas to help continue to shape the future of our Mass Participation challenge events team.

You will be adept at using data and insight to identify potential areas of growth and be a proactive self-starter, responsible for the complete event cycle of the events you manage and be comfortable analysing performance and making recommendations for change where necessary.

Benefits of working for Crohn’s & Colitis UK

If you are successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

How to apply:

Closing date: 9.00am Monday 9th September

To apply for this position, please attach your up-to-date CV and supporting statement giving evidence and examples of how you meet the criteria of the person specification and what you feel you would bring to this role.

Please note: no applications will move forward within the recruiting process without a supporting statement.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

Location: UK home based (remote working)

Reporting to: Head of Fundraising

Key relationships: Head of Trusts and Foundations, Executive Officer, Programme staff

Contract: Permanent, full time (4 days per week considered)

Salary: £32k

The Fundraising Officer will make a key contribution to the generation of sustainable funding through corporate partnerships, trusts and foundations. The role will support initiatives to increase the organisation’s income by expanding our pool of donors, improving retention of current donors and maximizing fundraising opportunities.

Who we are

WasteAid is an international non-governmental organisation that works in low and middle-income countries to implement environmental and economic empowerment programmes, focusing on support to nascent green businesses and grassroots entrepreneurs. The work improves the livelihoods of some of the poorest and most marginalised, promotes circular economy innovation and contributes to a cleaner and healthier future for all.

Our programmes focus predominantly on the reduction of plastic, organic, textile and e-waste pollution in areas of the world that have no formal waste management systems.

The organisation promotes and shares locally appropriate, evidence based inclusive practices, supporting and empowering others to take positive action.  We partner with public, private and community-based organisations in countries where the lack of waste management systems  are harming the environment, economy and society.  We achieve our goals through our 3 flagship programmes:

• Our Wastepreneur programme for those individuals and micro businesses trying to make a living within the circular economy and make a difference in their communities
• The WasteAid Circular Economy Network which brings together national stakeholders, local authorities and the private sector to tackle local waste challenges through networking, training, infrastructure support and innovation challenges
• First Step Resource Management Programmes focus on a whole system approach to divert waste from landfill supporting community behaviour change, basic infrastructure, collector group training and end market development

The organisation is less than 10 years old and has enjoyed unprecedented growth with an annual budget this year of circa £2 million.  It is a dynamic organisation with an international team who work in a supportive and collegial environment. 

WasteAid currently implements programmes in The Gambia, India, South Africa and Uganda.

Can you bring your fundraising skills to help us to do more?

Purpose of Role

To support the Head of Fundraising and Head of Trusts to develop and deliver effective income generation and partner relationship management. Collaborating also with the wider WasteAid team to develop quality funding proposals and fundraising assets. To research, explore and initiate new fundraising approaches with potential new funders.

Income Generation

• Support the senior fundraising team to research and develop potential opportunities for maximising income generation
• Support the senior team to identify and secure new supporters/partners and ensure effective engagement with established supporters. This includes:

- Diverse Outreach

- Proposal Development

- Participation in pitch sessions / donor meetings

• Rolling stewardship and relationship management for a number of potential and current donors. Including coordinating staff fundraising /other donor activity and admin to support the partnership

Raising WasteAid’s Profile

• Promote the aims and objectives of WasteAid, increasing public awareness and support
• Ensure project donor partnership plans are in place and implemented in liaison with the project teams and WasteAid’s PR function

Marketing and Communication

• Develop and maintain appropriate fundraising materials to attract donors and support compelling applications for funding
• Work with WasteAid’s PR company to maintain effective communications and good relations with our donors. Ensuring that they are updated on the organisation’s work and achievements with a view to extending and increasing their support where possible
• Utilise and maximise the use of all communication platforms to promote fundraising and the work of WasteAid including social media, local media support and the promotion of third-party led fundraising
• Ensure all communication channels are monitored, including social media comments and inboxes, and any incoming communications and queries dealt with in an appropriate and timely manner

Other

• Analyse, monitor and report on fundraising activity and performance to inform ongoing fundraising planning and improvement
• Responsible for ensuring accurate and up to date records are kept of all fundraising activities on WasteAid’s CRM system
• Responsible for ensuring WasteAid’s fundraising and communication activities follow best practice and are compliant with internal policies and procedures, GDPR, the Fundraising Regulator’s Code of Practice, the Privacy and Electronic Communications Regulation, Charity Commission requirements and all other relevant legislation
• To review develop and implement fundraising processes and procedures to ensure that best practice is achieved
• To keeping abreast of new fundraising developments, initiatives and opportunities
• Any other duties as required

Person Specification

Experience

This listing represents the full and ideal picture of the role. It is likely that not every strong candidate will be able to demonstrate all the listed attributes. If you feel that you can meet most of these qualifications, we encourage you to apply and give some thought as to how you might acquire any other necessary experience/skills after joining WasteAid.

1. Minimum of 2 years’ experience in fundraising/income generation (or a related field) with good influencing (e.g. writing or pitching) skills
2. Experience of developing new fundraising relationships or supporting existing relationships
3. Experience of generating funds from supporters. Specifically corporate partners, small-medium sized businesses, trusts and foundations
4. Experience managing corporate relationships, understand and delivering client requirements

Skills

1. Excellent verbal and written communication skills with the ability to make communications engaging and persuasive for a diverse range of audiences
2. Excellent diplomacy and relationship skills
3. Ability to engage confidently with a wide range of stakeholders with a proven ability to build relationships and partnership working
4. Strong and effective networking skills
5. Effective IT skills, including Microsoft Word, Excel and use of fundraising CRM systems, knowledge of desktop publishing packages would be an asset
6. Uses original and creative thinking to make improvements or support the initiation of new approaches
7. Good understanding of fundraising regulations, standards and best practice

Personal Attributes

1. A self-starter, enthusiastic, reliable and professional
2. Effective communicator
3. Strong organisational time management skills with the ability to prioritise effectively to meet deadlines
4. Willing to take part in all activities, taking a ‘hands-on’ approach to getting things done
5. Enjoys individual, team and collaborative working
6. Demonstrates a consistent high standard of work and attention to detail
7. Willingness to learn
8. Willingness to travel to client’s locations
9. Works with honesty and integrity and is aligned with WasteAid’s values
10. Ability to adapt to changing environment
11. Knowledge of issues linked to WasteAid’s work in either the waste management, environmental and climate change or international development sectors is highly desirable

Qualifications

Institute of Fundraising qualifications desirable

Marine Officer (Wales) 

Salary: up to £28,907  

Location: Home based (Wales and UK), some UK travel will be required  

Full time: 35 hours per week  

Fixed Term Contract until March 2026 

Closing date for applications: 8th September 2024  

First interview: 24th September 2024  

Second interview: 4th October 2024 

About Us  

Our client is the central charity which supports the federation of 46 independent Trusts working for nature’s recovery across the UK, Alderney and the Isle of Man. The Trusts’ vision is of a thriving natural world, with abundant wildlife and healthy natural habitats playing a valued role in addressing the climate and ecological emergencies, and everyone inspired to take action for nature’s recovery. 

Collectively, The Trusts have more than 900,000 members, employ 3,500 staff, look after over 2,300 nature reserves, operate 123 visitor and education centres and own 29 working farms. The role of the trust is to ensure a strong voice for wildlife at a UK level and to provide strategic leadership, support and development for The Trusts. They provide shared expertise in areas such as climate change, digital fundraising, nature-based solutions, policy and safeguarding. They facilitate UK-wide communities of practice to share learning and replicate successful approaches so that together they are more than the sum of their parts. They support the individual Trusts to be a strong force for nature in their local areas and to work together to achieve even greater impact as a collective. 

The Trusts are on a mission to bring about a people-powered nature and climate recovery by empowering people to take meaningful action for nature, and to create an inclusive society where nature matters to everyone, everywhere. They are ambitious in their desire not just to slow, but to reverse the declines in nature. 

If you are a passionate marine conservationist looking for a role that will deliver significant benefits for wildlife and nature across Wales with one of the UK’s best-loved nature charities, then they have an exciting opportunity for you. 

They are the largest non-governmental organisation working on marine in the UK, and are looking for a supportive, enthusiastic and knowledgeable colleague to join their team. Despite Blue Planet and more recently the Wild Isles series, we still have a job to do, to raise the profile of the sea and all that lives within it. 

Our client know that our marine wildlife is under increasing pressure and we need to do more to conserve it for future generations – are you the person to help us do that? WThey are looking for an individual to join the Trusts delivering positive changes in marine conservation policy in Wales. 

About You

You will be organised and motivated, able to take the initiative and lead the effective delivery of marine conservation policy in Wales. You will have an understanding of issues facing marine wildlife. You will likely have experience of advocacy work and ideally an understanding of Welsh environmental legislation. You are used to keeping accurate records and can present clearly and professionally. You are likely to have a keen interest in and understanding of UK marine conservation. 

The Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities. 

 
Our client take our Safeguarding responsibilities extremely seriously. Please refer to the documents section to read the commitment statement 

As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible. 

Our client are committed to increasing diversity of its staff through its Levelling the field recruitment pledge and will offer an interview to any ethnic minority applicants that meets all the essential criteria for the post. 

Please be aware they may not accept applications if they have reason to believe they have been wholly produced using generative AI tools.  

This role may be subject to a DBS check 

Job Title:                      Finance and Logistics Officer

Location:                     Islington, London (Hybrid)

Reporting to:                 Head of Social Enterprise

Salary:                          £31,382 – £32,971

Hours:                             35 hours per week

Contract:                        Permanent

Are you looking for a fulfilling career in Social Enterprise? Speech and Language UK are delighted to be on the lookout for a new colleague who will provide high quality financial reporting and logistical support in Social Enterprise Team.

This role is hybrid working, including being based at our office in Islington two days a week.

We are keen to hear from you if you have:

• Finance experience in a small commercially minded team across a range of areas such as purchasing, invoicing and debt chasing
• Experience of managing large volumes of orders
• Knowledge of a range of software packages such as Sage, Power Bi, Microsoft Dynamics with the ability to maximise their use
• Worked with a complex CRM solution to manage all aspects of order processing and product management
• Worked with 3rd party suppliers such as mailing houses and couriers to ensure products are in stock and orders are delivered on time
• Produced management reports using a variety of different tools and metrics
• Good Excel skills – this role is a very process driven role and so excellent Excel (and analytical) skills are a must.

Why Join Us?

• Purposeful Impact: With every initiative, you’ll directly contribute to supporting 1.9 million children who struggle with talking and understanding words to have a brighter future.
• You Matter: Speech and Language UK promotes well-being, fairness and equality among the people who work with us, respecting and enhancing diversity.
• Growth & Becoming: We are committed to cultivating everyone’s skills and potential, by providing comprehensive training and coaching by Speech and Language UK and the training provider;
• You will receive 28 days annual leave plus Bank Holidays, hybrid and flexible working arrangements, an attractive pension scheme, Employee Assistance programme (we actively engage with our workforce on wellbeing and offer an employee assistance program offering confidential counselling and advice), Perkbox membership and enhanced sick pay.

Additional Information

At Speech and Language UK, we believe in the power of every voice. If you have what it takes to ensure everyone gets heard and are keen on making a tangible difference, we’d love to hear from you!

Apply Now and be part of our dynamic Social Enterprise Team  team.

Please submit your up-to-date CV and a supporting statement outlining your suitability for the role by 9am on Monday, 2nd September

Please visit our website if you would like further details about the role and the organisation.

Join us at Speech and Language UK and make a difference in the lives of children with speech and language challenges!

Please note that we will not close applications before this time and date as we recognise that candidates put in a lot of time and effort into making an application and we want to give each of you the time and space to put in an application you feel proud of.

Please note that we will not shortlist candidates who do not submit a CV and a supporting statement.

Speech and Language UK is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce.

We are committed to safer recruitment practices and to safeguarding and promoting the welfare of all children. We expect all staff and volunteers to share this commitment.

Profile:

The person appointed to this post will be passionate about the concerns and needs of older and vulnerable people within the local community. They must have an empathetic heart, work effectively as a team member, and agree to follow Evergreen’s ethos and values.

Job Purpose and Role:

This is a fantastic opportunity to join a busy and expanding charity and work within a dynamic team. The finance manager is responsible for support and maintenance of financial services and reporting to senior management.  These duties include but are not limited to supporting the Finance Officer, maintaining accounts functions, budgeting and assisting in the drafting of monthly management reports.

Responsibilities

Reporting directly to the COO the Finance Manager will support and assist the Finance Officer in all routine bookkeeping duties, ensuring the smooth running of financial operations.  The Finance Manager ensures that effective methods are put in place to meet current and upcoming regulations of Charities e.g. Charities SORP (FRS102).

Duties (this list is not exhaustive)

· Supervision of regular posting of purchase and sales ledger entries.

· Preparing monthly management accounts, including comparatives to budgets, trends and forecasts.

· Compiling Balance sheet reconciliations

· Facilitating the use of account software to generate management accounts reports.

· Preparing quarterly ‘Income and Expenditure’ reports for Managers.

· Preparing interim/final financial project reports for submission to funders.

· Providing accurate and timely financial information to support the organisational financial strategy and decision-making process

· Ensuring all transactions are recorded, filed and reported correctly

· Streamlining and improving accounting systems, controls and process environment

· Reviewing and updating the current organisation's policies and procedures

· Preparing supporting schedules for annual audits and working with external accountants to assist in the preparation of annual financial statements.

Knowledge

As an experienced Finance Manager, you must be knowledgeable in the following areas:

· Proven expertise with computerised accounts systems.

· An understanding of Liberty Account software would be an added advantage.

· Understanding of Charities Commission requirements

· Highly proficient computer skills including in-depth knowledge of Excel and major Microsoft programs

· GCSE Mathematics and English

· AAT Level 3 or equivalent

· Good editing, data collection, and record-keeping with analysis skillset

Designability is an independent, national charity that enables disabled people to live with greater independence. Our expertise is in user-centred design, creating products with and for disabled people to improve and enrich their lives.

The common thread through all our work is in the design, creation and provision of a product to increase independence for disabled people. This is not just about products people need, but products they want to use. We deliver choice by involving disabled people across our organisation and throughout the design process to create innovative product solutions not available elsewhere. We create great looking, easy-to-use products that go beyond basic functionality and we partner with industry to help as many people as we can – we’ve transformed over 300,000 lives to date.

We are seeking a motivated HR Talent & Development Officer to join our supportive and team. To be successful in this role, you will have HR/Talent & Development experience and a professional and collaborative approach.

The successful applicant will manage employee development and engagement processes throughout the employment lifecycle, from recruitment to exit. Additionally, this role will hold responsibility for the management of the end-to-end recruitment and the onboarding process. The candidate will collaborate with team managers on a regular basis and proactively identify future recruitment and development needs and use creative methods to successfully fill vacancies and develop and engage Designability’s workforce.

Providing proactive and effective administration of Designability’s HR function and assisting the Designability team to enable the aims of the organisation to be achieved are key to this role. You will need to have the ability to carry out tasks both autonomously and collaboratively in the areas of recruitment, employee engagement and training & development.

We are looking for someone with a proactive and organised approach to work, who has a flexible with a can-do attitude to their work. Although not essential, a CIPD Level 5 would be beneficial and Good I.T. skills and high level of proficiency in working with MS Office (Word, Excel and Outlook) are must.

This is an exciting opportunity to be involved in wide ranging aspects of the charity's HR function, with opportunities to support on the day-to-day operations, as well as longer term projects.

To be successful in this role, you will have:

· Demonstrable extensive knowledge and experience of managing the complete recruitment cycle.

· Experience of working with recruiting managers, identifying their needs, and designing effective recruitment solutions within cost parameters.

· Good understanding of talent attraction and retention principles and best practice.

· Good understanding of current employment legislation and best practice.

· Demonstrable knowledge and/or experience of equity, diversity and inclusion.

· Experience of successfully managing HR administration processes.

· Experience of being proactive in identifying areas for improvement to processes and services.

· Experience of using HR Information Systems and understanding of the importance of accurate data input.

· style and tone to different audiences and situations.

· Numerate and able to interpret data and trends.

· Excellent organisational skills, with the ability to effectively plan, prioritise, multi-task and work to tight deadlines.

· High level of accuracy and attention to detail.

· The ability to maintain confidentiality and work in accordance with data protection legislation.

· The ability to carry out tasks autonomously and collaboratively.

· A proactive and organised approach to work.

· A continuous desire to improve processes.

All applicants must be willing to undergo safeguarding checks, including checks with the Disclosure and Barring Service and employment references.  

Benefits that come with working for Designability
Looking after its employees is important to Designability – supporting everyone to be happy and healthy means that we live our values of being creative, practical and inclusive and in turn meet our mission to enable disabled people to live with greater independence. We are a Real Living Wage and Disability Confident Employer. We also offer a generous annual leave allowance and substantial employer contribution pension scheme. Our standard default employee pension contribution rate is 6%. In addition to this amount, Designability will contribute 8% of your pensionable pay into this pension plan.

To find out what other benefits we currently offer to our team please visit our website. 

To apply: Please submit your CV and a covering letter, detailing how your skills and experience meet the criteria contained in the Job Description.

Closing Date for applications: Interested candidates should apply at their earliest convenience as this vacancy will close once sufficient applications are received.

Interview date: Successful applicants will be offered a mutually convenient interview date. Interviews will be held at our Bath offices.

Start date: At earliest availability.

Would you like to help transform education and the lives of individuals and communities. You will be part of a purposeful Higher Education Institute as a Senior Administrative Officer and Finance Business Support professional. This role offers a unique opportunity to make a significant impact.

Two Senior Administrative Officer and Finance Business Support positions are available. These positions offer flexible working patterns to suit different lifestyles. One role is primarily office-based with hybrid options (3 days in office, 2 days remote) Monday to Friday. The other requires weekend work on-site (Saturday and Sunday) with two remote days plus one additional office day.

This organisation takes multiple intakes annually, offering a range of qualifications from Certificates to Doctoral degrees. This is a higher education environment with approximately 6,000 non-residential students. Many of the programs, including some degree levels, are offered on weekends.

Your Benefits will include:

• Holiday entitlement: 40 days in total: 28 days holiday plus 4 University closure days plus 8 Bank Holidays.
• 5% employer pension contribution & 6.1% employée pension contribution.
• Access to a benefits and wellbeing platform, with a choice of benefits to suit your needs, including electric vehicle salary sacrifice scheme and financial wellbeing services
• Career and development opportunities, including support to gain further qualifications
• Support for health and wellbeing, including occupational health and counselling support services
• Family-friendly policies that provide for flexible working, including enhanced paid maternity and paternity leave
• Travel schemes, including the cycle to work scheme and season ticket loan

Your Role Will Involve:

• Delivering empathetic student financial support in person
• Managing student finance queries and debt
• Collaborating with internal and external stakeholders
• Providing comprehensive financial management support
• Contributing to the Institute's financial sustainability

Your Skills and Experience Will Include:

• Strong financial acumen, including budgeting and reporting
• Excellent communication and interpersonal skills
• Ability to work effectively under pressure
• Proficiency in financial systems

• Knowledge of Student Loan Company and its processes

If you have the desired attributes and experience plus empathetic understanding of student loans in a higher education setting and feel that you would be a good fit for this role please send your CV to with out delay.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Supporter Operations Officer

Contract: Permanent, Full Time, 35 hours per week

Salary: £33,233 - £34,894 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your skills in operations & planning to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
Join WaterAid as Supporter Operations Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

As our organised and conscientious Supporter Operations Officer you will provide effective monitoring of our internal supporter response handling processes, including donation and query management, and bring to the role an understanding of regulations that affect the management of supporter data, and the processing of financial responses.

About the Team:
The Supporter Operations Team plays a central role in delivering an exceptional supporter experience, ensuring smooth internal and external fulfilment to maximise supporter engagement in order to meet our ambitious targets.
This role sits within the Supporter Operations sub-team, reporting into the Supporter Operations Manager. The Supporter Operations Team plays a central role in supporting our fundraising teams, to maximise supporter engagement and ensure that the fulfilment of our fundraising appeals, donor thanking and donation processes are carried out correctly and in compliance with all relevant regulations.

About the Role:

In this role, you will manage the team's workload, forecasting expected capacity to ensure that daily, weekly and monthly tasks are planned out and completed in accordance with set KPIs. As well as supporting the Supporter Operations Manager in monitoring & evaluating the performance of the Operations team using reports to investigate any unusual results/trends.

You'll also:

• Bring to the role a keen understanding of supporter response handling, the intricacies of processing donations, Direct Debits, Gift Aid, and communication preferences
• Assist with due diligence processes within the wider SEO team, specifically focusing on internal data security practices, response handling accuracy, and adherence to relevant regulatory requirements such as those for Gift Aid or the BACS scheme for Direct Debits
• Proactively identify processes for improvement across the Supporter Experience & Operations Team to deliver efficiencies and improve the effectiveness of internal procedures
• Support campaign managers and other colleagues with any new or existing projects relating to fundraising operations, working closely with internal stakeholders, ensuring requirements are clear and fully documented

About you:

• Knowledge of the rules and regulations of Gift Aid, Direct Debit, Data protection and PCI-DSS compliance Essential criteria from person specification
• Strong team player. Proven experience and/ or evidence of providing support/supervision/ training to team members
• Experience of documenting business processes, and comfortable with communicating and influencing a range of stakeholders

Closing date: Applications will close at 23:59 on 1st September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday annually (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Managing Director

We are looking for a Managing Director in this new role, which will support our existing Creative Director/ CEO with the strategic leadership of Cartwheel Arts.

Cartwheel Arts co-creates inclusive arts opportunities with diverse communities that enhance well-being and celebrate culture and heritage.

Position: Managing Director

Location: Greater Manchester/hybrid (onsite attendance in Heywood, Rochdale at least 2-3 days per week, one of which must be a Wednesday)

Hours: Full-time 37 hours per week

Salary: £40,560 per annum

Contract: Fixed term contract until March 2027, however our intention would be to extend this role, subject to funding.

Benefits: 7.5% employer pension contribution, with a requirement of 0.5% contribution to be made by the post-holder and 30 days holiday plus public holidays.

Closing Date: Tuesday 24th September at 10am (applications received after this time will not be considered).

Interviews: Tuesday 1st October or Wednesday 2nd October and will consist of an in-person interview in Heywood.

The Role

Cartwheel Arts are a National Portfolio Organisation with Arts Council England, and part of the Greater Manchester Combined Authority Culture Portfolio. The Managing Director will be responsible for our financial strategy, fundraising, operations, human resources, policies and procedures and embedding equity diversity and inclusion across everything we do.

We are a small staff team, and all members play an active part in the life of the company. We share tasks and responsibilities in running the company, from housekeeping to strategic planning.

About You

You will have a track record in business and operational management within the cultural or the voluntary sector, experience of fundraising, financial management and have excellent communications skills. You will work closely with the Creative Director, Trustees and staff team to ensure the organisation realises its vision to ensure everyone has equal access to arts, culture and creativity.

Practical experience is more important to us than formal qualifications, so if you have the relevant experience, then we want to hear from you!

We are holding targeted recruitment events for potential applicants who self-identify as either: living in Rochdale, ethnically diverse, disabled, LGBTQ+ and/or non-binary.  The next one will be held via zoom on Monday 16th September.

About the Organisation

We work with communities of all shapes and sizes to devise and deliver exciting, colourful participatory arts projects, which can be all shapes and sizes too, and sometimes quite noisy. Cartwheel Arts is an equal opportunities employer, and we welcome applications from all sections of the community.

We are currently underrepresented by ethnically diverse staff and management, and we particularly encourage applications from culturally diverse communities, individuals who live in Rochdale and those who identify as disabled, LGBTQ+ and/or non-binary.

The successful candidate will be offered the post subject to an enhanced DBS check and references.

You may also have experience in areas such as Managing Director, Senior Director, Deputy Managing Director, MD, Assistant MD, Assistant Managing Director, HR Director, Director of Operations, CEO.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Fire Brigades Union (FBU) is the voice of firefighters in the UK.  We are the only recognised trade union negotiating nationally for firefighters and emergency fire control staff.

We're seeking a talented and driven individual to lead our social media, digital content and video operation. You will:

· Develop social media strategies that maximise engagement and support for the FBU, its aims and campaigns

· Shoot, script and edit videos; edit audio; and design infographics and other relevant digital content

· Run a reactive/trends-driven social media operation aligned with the objectives of the FBU

The FBU already has a small, effective communications team covering campaigns, press and external communications. If you have these skills, great. But what we are looking for in this post is someone with the passion and technical skills to take our social media, video and digital content to the next level. 

You’ll collaborate with other teams and union activists to bring projects to life, and you’ll have great storytelling skills.  You’ll also be willing and able to travel and attend events frequently.

If you love social media and have strong creative skills, this might be the job for you.  This is a new role, so proven experience in the social media landscape is essential along with experience or knowledge of political engagement or activism. 

We will consider requests for flexible working arrangements, including job share.

Full details of the role and job requirements are set out in the Job Description which you can download here.

Benefits include:

Generous annual leave  

Additional Christmas office closure period

Final salary pension scheme

Employee assistance programme 

Season ticket loan

Annual Christmas bonus

Eyecare claim back scheme

Childcare assistance scheme

Flexible working arrangements

Closing date: 4th September 2024 – 10.00 am

Interview date: 16th September 2024

As Global Monitoring, Evaluation, and Learning Officer, you will support PEAS country level MEL teams in fulfilling their learning objectives in relation to delivering our school improvement technical assistance programme to non-PEAS partner schools. The MEL Officer will be part of the Global Technical Team, and will contribute to the team’s primary objectives to boost the efficacy and impact of the organisation's initiatives across Uganda, Zambia, and Ghana.

We are looking for an individual with significant MEL experience, ideally in relation to education programmes in low resource settings of Uganda, Zambia, and/or Ghana. Experience in fulfilling institutional donor requirements is desirable, ideally to include USAID and/or FCDO. 

To be successful in this role you will have strong communication skills, demonstrating the ability to guide, motivate and support members of the wider global MEL team. You will be highly experienced in working with data, and have strong data analysis skills. You will be part of a hard-working, growing and highly effective team who support one another to achieve impact. Our team are united by our vision, values and desire to give the highest possible number of students the best possible education and life outcomes.

Please view our full candidate pack via the attachment below

Are you a passionate animal lover with community fundraising experience?

Charity People is excited to partner with Birmingham Dogs Home to find a passionate and creative Community Partnerships Officer to join their dedicated team.

Location: Hybrid (Catherine-de-Barnes office base with extensive travel across the West Midlands)

Salary: £25,000 - £27,000, (depending on experience)

Hours: 37.5 hours per week, including some weekends and public holidays

Contract: Permanent / 4 day working week would be considered

Benefits: 22 days annual leave + bank holidays, BHSF health cover, and company pension.

About the Charity:

Birmingham Dogs Home has been a beacon of hope for dogs in need since 1892. As a leading charity dedicated to rescuing, rehabilitating, and rehoming dogs, they provide a haven and loving care for thousands of dogs every year. With a mission to ensure every dog receives the care and support they deserve; they are committed to making a positive impact on the lives of dogs and their communities across the West Midlands.

About the Role:

This role is central to their strategic plan to diversify and enhance their fundraising and supporter engagement activities. As a Community Partnerships Officer, you will help them continue their mission by connecting with local communities and fostering relationships that drive support and funding.

Role Highlights Include:

* Engage with the Community: Build and nurture connections with community groups, local businesses, councils, and schools to promote Birmingham Dogs Home's vital work.
* Develop Fundraising Activities: Create and implement innovative fundraising initiatives to boost financial support and community involvement.
* Steward Supporters: Offer exceptional support to fundraising groups and ensure compliance with legal requirements and policies.
* Manage Finances: Oversee financial targets, budgets, and income related to fundraising activities.
* Collaborate and Support Events: Work with the Head of Fundraising & Communications to plan and execute flagship community events.

About You:

You will be excited to join this small, passionate team, eager to lead and expand their community partnership programme. This role will offer you a variety of challenges and the opportunity to connect with supporters in new and creative ways. You have the following:

* Motivation and Proactivity: You are a self-starter with the drive to push projects forward.
* Creativity: You have a talent for developing innovative fundraising ideas and engaging diverse community groups.
* Communication Skills: You excel in both verbal and written communication.
* Organisational Skills: You can effectively manage multiple tasks and projects simultaneously.
* Flexibility: You are willing to work out of hours, including some weekends and public holiday.

Previous experience in fundraising, community engagement, or a related field is desirable
.
If this role resonates with you, please contact Priya Vencatasawmy at Charity People. You'll be playing a key part in transforming the lives of dogs and enriching communities across the West Midlands.

Closing date: 4th of September 2024
Interview dates: TBC

This role does require a full UK driving licence.

Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.