Policy Manager Jobs
£58,000 per annum
Permanent, 35 hours per week (other flexible arrangements will be considered)
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our ICT Security Manager.
UNICEF UK needs an ICT Security Manager who can take responsibility for overseeing and implementing ICT security standards for our organisation of 400 hybrid-working colleagues in the UK. You will need a good understanding of Microsoft E365 and Microsoft Defender and will be well-versed in ITIL standards, change control processes and risk investigation and assessment.
You will need relevant ICT security qualifications (minimum AZ500, CISSP, CISM) or demonstrable equivalent knowledge derived from significant experience in roles which may have included IT support, network management, security management, server or applications administration. Putting your skills to work in this forward-looking organisation, you will play a critical part in enabling our work for children.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Tuesday 17 December 2024.
Interview date: Week Commencing 6 January 2025 via video conferencing (MS Teams).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open-plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process. When answering written pre-selection questions be aware that every question is scored on its own and without reference to your other answers. AI-generated answers will be discarded.
We anticipate most colleagues will work flexibly in the office on the Queen Elizabeth Olympic Park in Stratford, East London (and at home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, women and disabled candidates because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 28 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
ID: 1274
Job title: Locality Team Manager, Cotswolds and Stroud Children and Family Centres, Gloucestershire
Salary: Grade 4 Point 29 – 33: £36,842 - £41,106 FTE per annum
Location: One of the three sites across Cotswolds and Stroud (Dursley, Stonehouse and Cirencester)
Hours: 37 hours per week (full time)
Contract type: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
The post holder will share and embrace the vision of ‘developing an innovative Gloucestershire Family Hub model which puts the well-being of all families, children, and young people at the heart of its work and leads to systemic and transformative change for individuals and the community’.
Main Responsibilities:
· To provide direct line management and leadership to a staff team in the locality, including performance management, reflective practice supervision and robust monitoring of service provision.
· To oversee and support the planning, delivery and coordination of Children’s and Family Centre’s Support Services. Involve stakeholders and all staff as far as it is possible in decision-making processes.
· Support the Operational Manager in all aspects of delivery, including the development of
new workstreams and transformational change of the provision and manage strategic relationships with key stakeholders.
Main Requirements (for details check the job description and person specification):
· To lead and support safe, reliable, high-quality family support service across the district and integrate with existing provisions to ensure that services are not duplicated and multiagency working is upheld. To ensure communication is established with other services to establish a culture of mutual trust and respect.
· Prioritise referrals, manage work allocations and ensure effective deployment of the workers to ensure service users receive a timely and effective service.
· Ensure all appropriate staff development and core training requirements are fulfilled in the team and contribute to wider training plans for the locality. Foster a culture of continuous development including best practice sharing across teams and districts, involvement in Community of Practice etc.
- Respond appropriately to any safeguarding concerns, demonstrating an understanding of, and always complying with Family Action’s and Gloucestershire procedures for promoting and safeguarding the welfare of children and vulnerable adults. To ensure compliance with relevant local and national legislation. Act as a safeguarding Lead for the locality.
- To have an overview of the support needs of all families across the locality and Gloucestershire as a whole, and knowledge of how these are being met in order to influence the direction of service planning.
· Experience relevant for your effectiveness in the role might be from various sectors: health, education, social care, youth work. The list is not exclusive and if you are passionate about supporting families, we would still like to hear from you.
· Benefits:
- An annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata for part time staff).
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Download and submit a completed Application Form linked to the Family Action job advert
· Closing Date : Monday 16th December 2024 at 11:59pm
· To learn more about Family Action: Recruitment Pack
· To learn more about our terms & conditions: Summary Terms & Conditions of Employment
· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Rachel Sanders (full email address located on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Are you an exceptional Social Care Leader?
As a manager in our supported living homes in across the Finchley and Barnet area, you’ll lead teams to provide personalized, person-centered care for people with learning disabilities and autism, helping them live fulfilling lives as active members of their communities.
You’ll also be part of a team of CQC Registered Managers working collaboratively to achieve excellence across our Good-rated locations. You will be leading teams to provide excellent, person centred support to people with a learning disability or autism living in their own homes, enabling them to lead their lives in ways that make sense to them.
Does this sound like feedback you would like to receive?
Relatives told us; "The staff are absolutely amazing, there's not one thing I can say bad about them",
"I am more than satisfied, my relative is treated like a queen",
"We find without exception that the staff are totally caring" and,
"I think they do a brilliant job; they are very kind and caring."
*Taken from our most recent CQC report.
As one of the largest support providers in the UK for people with a learning disability or autism, we have a nationally recognised award-winning development programmes and qualification sponsorships, providing excellent learning and development opportunities across the organisation. We value and support career development, look at our Managing Director who started as a relief Support Worker!
If you are an experienced social care manager who is committed to having a positive impact on the lives of the people we support and you can demonstrate a commitment to our values, we would love to hear from you.
You will need to demonstrate the following:
- Knowledge and understanding of CQC regulations
- Experience of managing a team, setting objectives and ensuring goals are met
- Experience in delivering outcomes in line with care and support contracts
- Experience in supporting people with a learning disability and/or autism
- Completed, or be willing to undertake, a relevant Management Development training/professional qualification.
- Experience of day-to-day budget responsibility, ensuring the maintenance of administration and finance procedures.
- Experience of day-to-day management of support team(s) (recruitment, shift planning, managing attendance, people management, health, and safety etc.)
Further details on the Person Specification for this role can be found in the attached document.
Your rewards
In return for your hard work and dedication, we offer ongoing development opportunities and the strongest possible prospects, plus a range of great benefits including:
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 030 030 391 50.
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
£48,600 - £52,900 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
This is an exciting new role within our Integrated Marketing and Media department, managing a talented Media and PR team, creating impactful moments that inspire action and drive change for men.
You’ll be responsible for developing our media and PR approach, ensuring prioritisation to deliver our Communications strategy and campaign objectives. You’ll contribute to future planning, crisis planning, and measuring impact by tracking and evaluating our PR results.
You’ll work with our paid media agency to maximise our media partnerships, ensuring all our work delivers for men. You’ll work alongside our creative content team to help men affected by prostate cancer share their stories and build strong relationships with our spokespeople and key stakeholders.
What we want from you
A strategic thinker who can drive results and think long-term but who can balance getting involved with the team and the details. A collaborator who can build strong relationships with different teams across the organisation and with external partners. You’ll have experience leading PR teams working with a variety of stories and media outlets.
You’re a natural leader who knows how to inspire and manage a team, supporting creativity while meeting deadlines and objectives. An excellent communicator, confident communicating complex technical information to general audiences. You’ve got your finger on the pulse of the modern news environment, able to anticipate threats and navigate thorny issues. And you’re credible building trusted relationships and influencing at senior levels with journalists and other external stakeholders.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.
We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.
Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 8th December 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 9th December 2024. The interview process is expected to consist of two stages.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
ABOUT SMART WORKS
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 63% of clients secure a job within a month, gaining financial independence and transforming their lives.
The Smart Works service is delivered in 11 centres across the UK. Over the past ten years, Smart Works has helped over 40,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre. In early 2025, Smart Works will be opening our 12th centre in Bristol, bringing our in-person services to women in the South West for the very first time.
More information about who we are can be found on our website.
ABOUT THE ROLE
Smart Works Bristol exists to empower all women who need heflp getting into work. We aim to support 1000 clients with our Interview and Preparation service per year. As such, we require vital funding from Grants, Trusts & Foundations to enable us to achieve our mission, and continued support to deliver our calendar of Corporate Events.
As our charity grows, we are seeking a Fundraising Manager to join our small and ambitious staff team. The successful post holder will be researching and building a strong pipeline of grant funders and five and six-figure gifts from Trusts & Foundations, including core funding and restricted funding.
This is a unique opportunity to work alongside our Board of Trustees to maximise local funding opportunities, expand our portfolio of grant funders, and contribute to a growth in income for the charity. The successful candidate will be responsible for researching and identifying prospective funders, writing and submitting high-quality applications and proposals, and delivering excellent grant management and stewardship updates. They will also work closely with the Trustees to deliver an exciting calendar of corporate and community fundraising fashion events, and lead our corporate sports challenge.
We are seeking a proactive self-starter, with experience in philanthropic fundraising, excellent written communication skills and demonstrable attention to detail. We would also love to hear if you have experience working with grant applications and/or funding proposals, and utilising a range of tools to identify new funding opportunities.
Smart Works is a collaborative environment, with dynamic teams and ambitious plans across the UK. It is a rewarding national community with regular liaison to the London Charity Partnerships and Fundraising Team.
You will be based in our Bristol Centre. Some evening and weekend work is required to lead on philanthropic fundraising and support wider fundraising events such as Fashion Sales. Initially, this role will be primarily home-based until the Bristol centre is established.
Are you organised, enjoy writing, researching and communicating, and are passionate about supporting women into work? If so, then this could be the ideal opportunity for you. We would love to hear from you.
DUTIES AND RESPONSIBILITIES
- Reporting to the Head of Smart Works Bristol, the successful candidate will lead on a range of activities, including:
- Building excellent relationships with corporate and community partners, generating awareness and income of c. £165k for the centre across grants, events and corporate fundraising.
- Delivering financial activities to target, maintaining an up-to-date database with relevant income tracking and pipeline data to facilitate regular KPI and financial reporting to the Board of Trustees.
- Lead our annual signature corporate challenge to target income c. £50k, known as Step Up for Smart Works – managing the project locally from planning to delivery, including identifying and onboarding participant teams and their stewardship.
- Securing one-year and multi-year grants from a range of Trusts and Foundations, including traditional grant funders, local charities, family foundations and corporate foundations to meet income targets c. 50k.
- Researching and identifying prospective grant funders who could support Smart Works Bristol.
- Writing high-quality grant applications, working collaboratively with the Chair of the Board and staff team to deliver creative and compelling proposals for both core and restricted funding.
- Maintaining strong relationships with current and prospective funders, including the preparation of impact reports and sharing regular updates on grant management.
- Maintain an accurate data record of pledged, banked and prospective income for the Bristol centre, working in collaboration with Smart Works Charity to maintain local management accounts.
- Representing Smart Works Bristol to a diverse range of stakeholders and audiences to generate income and raise brand awareness within the local community.
- Support the Trustees with stewardship of fashion and retail partners, including venue and catering supporters, as well as our corporate partners supporting the charity.
- Support the delivery of our signature fundraising events, including high-end supporter events and fashion sales, where the Trustees manage the project from concept to execution and ensure income targets are met.
SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential Criteria:
- Extensive experience generating income of at least five figures from philanthropic income.
- Demonstrable experience securing corporate partnerships of five figures.
- Experience working with grant applications and/or funding proposals, and utilising a range of tools to identify new funding opportunities.
- Excellent written communication skills and strong attention to detail.
- Ability to prepare high-quality funding proposals and reports, adapting the communication style for different audiences and stakeholders to maximise impact.
- Target driven with excellent organisation and time management capabilities, demonstrating an ability to prioritise and work to deadlines.
- Creative and proactive approach to problem-solving, with an entrepreneurial attitude towards fundraising strategy.
- Passionate and enthusiastic about the mission and vision of Smart Works, demonstrated through clear initial research and understanding in the written application.
Desirable Criteria:
- Proven track record in securing six figure philanthropic income.
- Experience in cultivating strong and positive relationships, both internally and externally, with multiple and senior stakeholders.
- Experience of organising fundraising events.
- Interpersonal, verbal communication and presentation skills, in order to build strong working relationships with external stakeholders.
- An understanding of the Trusts & Foundations and high-value fundraising landscape, such as the current challenges, opportunities and trends.
- Knowledge of the local fundraising landscape in Bristol and the South West.
Smart Works promotes equity, diversity, and inclusion in our workplace. We particularly welcome applications from Black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works.
BENEFITS, TERMS AND CONDITIONS
- Full-time role, based in our Bristol Centre.
- Monday-Friday with typical working hours 9 am-5 pm in line with centre opening hours. Happy to discuss flexible working at the interview.
- Salary of £34,000- £38,000 FTE depending on experience.
- 25 days annual leave, excluding bank holidays.
- Company pension.
- Positive, supportive working environment with opportunities for practical training and progression.
- VIP access at Smart Works sales, events and pop-up shops.
- All successful applicants must provide two satisfactory references and complete a Basic DBS check.
HOW TO APPLY
Please submit a CV and answer the following questions via our recruitment portal here by midday on Thursday 5th December 2024. Your application should be addressed to the Head of Smart Works Bristol, Imogen Franklin.
- Why do you want to work for Smart Works? (Max 250 words)
- What experiences and skills do you have that makes you well suited to the role? (Max 400 words)
- In your opinion, what is the biggest challenge and biggest opportunity in the current Philanthropy and Grants space? (Max 400 words)
First interviews will take place virtually on Tuesday 10th December. Final interviews will take place in person in Bristol on Monday 13th December.
If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact the recruitment team (see job pack for details) about submitting a manual application.
At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.
The client requests no contact from agencies or media sales.
Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.
We are looking for someone to join our team as HR Operations Manager. The HR Operations Manager will play a crucial role in supporting the employee lifecycle and employee experience here at Battersea, developing and aligning HR practices with Battersea’s strategic objectives.
The role ensures the efficient and customer focused functioning of the department’s daily operations, with oversight of the resourcing team and leading on policy review and development, the continuous improvement of people processes, HR compliance, and budgeting and contract management. It will also lead to the development, coordination and delivery of key projects which enable the delivery of our People Strategy.
The ideal candidate will be Level 7 CIPD qualified (or equivalent through experience), with experience in a HR management role, successfully leading, managing, motivating, and developing a high performance team.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 22nd December 2024
Interview date(s): w/c 13th January 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Local Policy & Partnerships Manager (1 year FTC) - National Youth Agency
The National Youth Agency is looking for an experienced Local Policy & Partnerships Manager
Are you passionate about shaping local policy to improve opportunities for young people?
Do you thrive on building meaningful partnerships and aligning local action with national impact?
Contract: 1-Year Fixed term contract (maternity cover)
Hours: Full-time 37 hours per week – flexible working. Part-time applications (minimum of 30-hours per week will be considered)
Salary: £36,000 - 41,000 per annum (dependent on experience and qualifications).
Location: Remote working with some travel to meetings and events required.
What we do
Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.
As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
About the Role
This is more than just a job.
You will be joining our fun, friendly remote-working team and will enjoy a progressive, supportive working culture which values work-life balance. Your contributions during this maternity cover position will contribute towards NYA's mission to champion and support high-quality youth work across England.
We are looking for a Local Policy and Partnerships Manager to drive local engagement and policy activity, ensuring that youth work is at the heart of decision-making at every level.
As Local Policy and Partnerships Manager, you will work closely with colleagues across NYA and key external stakeholders to lead local policy activity and stakeholder engagement. This includes aligning local initiatives with national influencing strategies, showcasing best practices, and ensuring youth work shapes policy at all levels.
Key Responsibilities
- Local Policy & Stakeholder Engagement: Drive local policy initiatives, build relationships with decision-makers, and support national youth work advocacy.
- Knowledge & Insights: Collaborate with the Knowledge Team to maintain and develop the Local Data Dashboard.
- Policy Monitoring: Track local political developments, identify advocacy opportunities, and align strategies with organisational goals.
- Written Outputs: Create policy materials such as briefings, reports, blogs, and consultation responses.
- Event Organisation: Plan and deliver impactful events, including local policy seminars and national conferences, to engage stakeholders and promote youth work policy.
Please download a copy of our Candidate Pack to see full information about the role and requirements.
Why work for us?
Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.
What our team say about working at NYA*:
‘A great environment to work, with colleagues who I care for & who care about me’
‘I feel INCREDIBLY supported & grateful to work for this fantastic organisation’
‘Always willing to listen, providing trust & freedom as an employer’
*Source: NYA staff survey October 2023
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
To apply now:
Please download our Candidate Pack to find out more about the role and requirements
Please use our online application process to submit the following by Monday 16th December 2024:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the application and we will not accept CV’s without one.
Diversity monitoring information – Diversity monitoring – This information is optional and is for our EEDI monitoring purposes only. This data will be anonymised and processed in accordance with UK Data Protection Law.
We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.
Interviews to be scheduled: W/C Monday 9th January (subject to change)
At the National Youth Agency, we are proud to be an equal opportunities employer. We are deeply committed to embedding equity, equality, diversity, inclusion and belonging (EEDI) across everything we do.
We believe that a diverse workforce brings invaluable perspectives and strengthens our ability to support young people and the youth work sector effectively.
We are actively seeking applications from individuals of all backgrounds, especially those from minoritised and underrepresented communities, as we work to increase our diversity and representation. Your lived experiences and unique perspectives are crucial in shaping our work and ensuring it reflects the communities we serve.
If you share our passion for making a difference and fostering an inclusive workplace, we encourage you to apply and join us in creating positive social change.
National Youth Agency are a Disability Confident Committed Employer.
REF-218252
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job Title: Assistant Finance Manager
Reporting to: Finance Manager
Hours: 21 hours per week worked over 3-4 days
Salary range: £19,796 (£33,000 full time equivalent) - £20,997 (£35,000 full time equivalent)
Principal Location: Hybrid working. In-person at least once per week at the centre, London Kings Cross, and remotely.
ABOUT US: THE GESTALT CENTRE
We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.
As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training, and practice.
Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills, and strengths.
Gestalt Centre Values in Practice
Diversity, equality, inclusion, and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures, and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection, and learning. It is integral to who we are and how we work and study together.
Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work, and learn authentically and meaningfully. Feel seen, heard, and included.
Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.
Community, awareness, and personal responsibility: We are a community of staff, students, practitioners, and clients; working, studying, and accessing therapy at the centre. Individually and collectively, we are responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.
ABOUT THE JOB
Job Purpose
We are looking for a passionate and driven individual to join our tight knit team and make a real impact. A key member of the finance team, working closely with and supporting the Finance Manager, in a welcoming and supportive environment with opportunities to learn and grow on the job.
The role offers the chance to work across several finance functions, including management accounting, supporting year end audit, Accounts Payable and Accounts Receivable and so it provides a great opportunity to experience the full breadth of finance work in a charity across all functions in a varied and interesting role.
Key Responsibilities
Day-to-day finance processes
- Assume responsibility for managing the finance inbox; answering queries from colleagues; students, commercial customers, and suppliers.
- Ensure supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
- Assist the operations and administration teams as and when required, including with the preparation of internal reports.
- Other ad hoc support to the finance team as may be required including administrative duties.
Accounts Receivable
- Ensure that all income from a variety of different sources is correctly and accurately recorded in the finance system on a weekly basis.
- Income and customer account reconciliations and revaluations.
- Any other responsibilities relating to Accounts Receivable.
Accounts Payable process
- Work with the bookkeeper to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system and that all supporting documentation for all transactions are uploaded.
- Whilst the bookkeeper is responsible for making all payments, the Assistant Finance Manager has a key role in liaising with the bookkeeper and the Finance Manager, to jointly ensure that all invoices are paid on time.
- Providing cover and setting up payments when the Finance Manager is not available.
- Determine most efficient payment platform to process international payments and ensure these are recorded in the finance system at the correct conversion rate.
- Work closely with the bookkeeper to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure and that all supporting documentation for all transactions are uploaded.
- Carry out monthly Creditor account reconciliations ensuring that all balances are valid and backed up with appropriate supporting documentation.
- Assist with the set up all payroll payments in time for the monthly pay day. This involves ensuring correct amount (which may differ from the salary of the individual’s employment contract) and method of payment across all HQ staff.
Budgeting, management accounting and forecasting
- Assist the Finance Manager and CEO with the preparation of the annual budget, quarterly management accounts and forecast.
Year End Audit
- Assist the Finance Manager with answering queries form auditors and completing balance sheet reconciliations.
Systems and Processes
At the Gestalt Centre we’re in the process of updating and embedding new systems and processes and this role will assist that work. For example, we have recently implemented new educational management and room booking systems and this role will be involved in supporting the integration of the finance and education management software.
Please note that this is not an exhaustive list of responsibilities.
PERSON SPECIFICATION
Education / Qualifications
Essential:
- 5 GCSE at Grade C or above including English and Maths.
- Post-GCSE qualification such as A-Level or T-level or Degree educated.
- AAT qualified, or part qualified CIMA/ACCA accountancy qualification.
Experience and Knowledge
Essential:
- Sound understanding of double entry book-keeping including month end adjustments.
- IT Literate with strong Excel skills.
- Familiar with using Teams.
- Experience of working in a similar role.
- Experience of using databases.
Desirable:
- Experience using QuickBooks or any other cloud-based accounting system.
- Charity or third sector experience
- Knowledge of charity accounting and the Charity SORP.
Qualities and Skills
Essential:
- Excellent organisation and planning skills and experience, including balancing competing complexities of a busy role and prioritising effectively, forward planning and working to tight deadlines.
- Excellent numeracy skills, attention to detail and strong written, verbal and presentation skills
- Excellent communication skills, including conveying information clearly and adjusting approach, manner, and language to suit varying situations.
- Pro-active communication style, including keeping team-members informed and updated, as necessary.
- Flexibility and proactive problem-solving, always working with kindness and respect.
- Ability to work under pressure and to tight deadlines.
- Able to plan and organise own work effectively and to work well in a dynamic busy setting.
- Excellent interpersonal skills and able to work collaboratively with colleagues across teams and with external contacts and also independently on own initiative.
- Be willing to participate in and support the development of new processes and procedures.
- Fast learner whilst not afraid to ask for help.
- Commitment to Equal Opportunities and Equality, Diversity, and Inclusion.
- Experience working effectively and appropriately with confidentiality and data protection in mind and in line with organisational policies and practice.
To apply please forward to Archie Rotap your CV and cover letter of no more than 2 pages, outlining how you meet the job requirements and person specification and the value you’ll bring to it.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Are you passionate about making a difference in the lives of people affected by homelessness, complex needs, and involvement in the criminal justice system? Do you have the leadership skills to drive positive change in an innovative and supportive environment? If so, we have an exciting opportunity for you to join our team as a Service Manager overseeing our Accommodation Services and our Peer Mentoring Outreach Service.
We are a dynamic organisation committed to supporting individuals facing the most challenging circumstances, helping them rebuild their lives with dignity and independence. Our services provide vital accommodation, specialist support, and peer mentoring to those affected by homelessness, mental health issues, substance misuse, and contact with the criminal justice system.
ABOUT THE ROLE
As a Service Manager, you will play a pivotal role in leading our dedicated team to deliver high-quality, person-centered support for service users. You will oversee accommodation projects that provide safe and stable housing for individuals experiencing homelessness and ensure that tailored support is available for those with complex needs.
You will also manage our Peer Mentoring Outreach Service, which empowers individuals with lived experience to mentor and support those at risk. Through innovative and inclusive approaches, you will help foster resilience, self-confidence, and long-term positive outcomes for service users.
Shift Pattern: 37.5 hours per week, Monday to Friday, 9:00am to 5:00pm with flexibility. Participation in the On-Call out of hours rota is also required.
ABOUT YOU
To succeed in this role, you will be an experienced and compassionate leader with a track record of managing services for vulnerable groups. You will be confident in developing and implementing strategies, leading teams, and working collaboratively with a wide range of stakeholders.
We are looking for someone with:
- Experience in managing services within the housing, homelessness, or social care sectors.
- Strong knowledge of complex needs such as mental health, substance misuse, and involvement in the criminal justice system.
- The ability to inspire and lead teams, fostering a positive, supportive, and inclusive environment.
- Excellent communication and partnership-building skills.
- A commitment to person-centered care and an understanding of trauma-informed approaches
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
What would we like, but not essential?
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
What we offer
- A supportive and inclusive working environment
- Competitive salary and benefits package
- The opportunity to make a real impact on people’s lives
- 25 days annual leave, increasing with the length of service
- Ongoing Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
OVERVIEW OF KEY RESPONSIBILITIES
- Leadership & Management: Lead, motivate, and develop a team of staff and volunteers to provide high-quality services.
- Service Delivery: Oversee the provision of accommodation and outreach services, ensuring they meet the needs of individuals affected by homelessness, complex needs, and the criminal justice system.
- Partnership Working: Work collaboratively with statutory agencies, charities, and community organizations to coordinate support and build effective referral pathways.
- Budget & Compliance: Manage budgets, ensure compliance with relevant regulations and standards, and meet contractual obligations.
- Strategic Development: Drive continuous service improvement, implementing new initiatives to enhance outcomes and address the evolving needs of service users.
- Peer Mentoring Program: Oversee the peer mentoring program, providing guidance and support to mentors who use their lived experience to help others.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI).
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Policy Officer
Job Title: Policy Officer
Contract: Full time, permanent
Salary: £28,00-£32,000 (depending on experience)
Reports to: Impact and Evidence Manager
Place of Work: BSH Headquarters, 100 White Lion Street, London, N1 9PF. (Hybrid working)
Founded in 1960, The British Society for Haematology is a registered charity and professional membership body. The object of the Society is to advance the practice and study of haematology and to facilitate contact between persons interested in haematology. The Society has some 3000 members consisting of doctors, scientists and nurses specialising in the field of haematology. The Society has the British Journal of Haematology as its official journal and offers a range of grants and scholarships for research.
The Role
The Policy Officer will take ownership of policy developments in fields relevant to the Society’s work and ensure you are up to date and well informed of recent developments. The post holder will monitor the political landscape and activity in relation to haematology and the haematology workforce.
You will develop expertise in the policy areas related to haematology and the haematology workforce. The post holder will gather and analyse a range of relevant information to support the work of the External Affairs team. You will write briefings, letters, reports and presentations providing relevant evidence for external affairs and communications, the CEO and Board as needed.
The successful candidate will be an excellent communicator, both verbally and written, and have the ability to work with a diverse range of people at all levels, including making complex information accessible to different audiences. You will have experience in the policy environment with an interest in healthy policy and bringing about change.
To Apply
To apply, please submit an up-to-date CV and covering letter outlining your suitability for the role according to the job description and person specification.
Closing Date: 12pm on 2nd December 2024
Interview dates: 12th-13th December in-person at our offices (100 White Lion Street)
No agencies please.
The British Society for Haematology is committed to equal opportunities and values diversity in its workforce
REF-217 907
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer
Travel: Some travel in London and within UK
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Within the Chief Executive’s Office, the UK Advocacy and Health Intelligence Department are focused on creating lasting change. We identify creative policy solutions in response to the challenges people with arthritis face. We influence decision-makers through stakeholder engagement, public affairs activity and by campaigning alongside people with arthritis. We have expertise across health and care services, public health, and employment policy. We also work in collaboration to influence medical research and data policy and play an active role in several cross-sector groups. We’re looking for a Policy Officer who will make a difference to health and social care policy for people with arthritis.
About the role
The purpose of this role is to drive policy development across our policy priority areas. The Policy Officer will lead on specific policy projects, commissioning research, developing policy positions, and producing reports and consultation responses.
This role will cover a broad range of issues across one of our strategic goals – prevention and diagnosis; access to treatment; and living well with arthritis. Our approach considers the needs of people of all ages who have arthritis.
The Policy Officer will also contribute to the wider work of the team, working closely with colleagues in the Nations Teams, the Research Directorate and the wider charity, including by representing us on cross-sector policy groups, drafting briefings, and participating in events and conferences.
We’ll give you autonomy, variety and challenge with opportunities to work with inspirational campaigners, attend events in Parliament and meet senior stakeholders in Government. We’re a supportive team who will value your well-being and professional development.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Understanding of policy issues relevant to people with long-term conditions or disability.
- Experience of working in a policy team.
- Experience of developing and influencing health and social care policy.
- An ability to think creatively and communicate effectively.
- An enthusiastic, adaptive and flexible approach.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This exciting new management role within our operations team is an excellent opportunity for the right candidate to use their experience within a supported housing environment and help us to continue providing services of the highest standards for the people who need them.
We are looking for someone who is passionate about making a difference, and dedicated to achieving excellence. This role seeks a highly skilled and experienced manager with a background in supported housing to lead across the organisation in quality assurance and regulatory compliance. We are looking for a strong and capable team player to work alongside our Operations Manager and group of Registered Managers across our residential care homes for older people and housing communities for women and young people. As a line manager for our community leads, previous people management experience is essential.
Working to help Keychange deliver the best support to our service users, this will be a varied role, including ensuring that our services comply with regulatory requirements, overseeing the delivery of our quality assurance framework, empowering our registered managers to deliver the highest standards of care and support, and assisting our Director of Operations in the smooth daily running of all operations across our nine community sites.
As a Christian organisation, we would ask that all applicants are sympathetic to our faith basis and values.
This role would be hybrid, based out of our Central London office, with UK travel to our community sites essential.
For more information please see the full job description with key responsibilities around quality assurance, regulatory compliance, reporting, team leadership and organisational culture. Please ensure that you outline how your experience fits our person specification in your cover letter.
Interviews will be ongoing for candidates who can demonstrate the experience and attributes required, and we reserve the right to close the application process early.
Keychange is an equal opportunity employer and welcomes applications from candidates of all backgrounds. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
Please ensure that your cover letter outlines how your qualifications, skills and experience best demonstrate a good fit for our essential and advantageous attributes listed in the job description.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Flexible/Hybrid/London
We are looking for talented people who want to make a difference, to join our team – is this you?
The role
We are looking for an experienced project and programme manager with a passion for public dialogue to support and deliver work on technology futures and public dialogue.
We believe that engineering plays a vital role in building a sustainable society and an inclusive economy. To help achieve this, conversations are needed between engineers and wider society. In this role you will support the delivery of a programme of public dialogue and listening activities on engineering and emerging technologies, which builds public voice into the work of the Royal Academy of Engineering. This will build on existing work to bring public dialogue into our thought leadership and support for innovation in critical areas such as AI and technologies for net zero. This role will play a leading role in establishing the important practice of bringing public listening into engineering programmes including policy and research programmes, innovation accelerators and international engagement at the Academy.
As a programme manager, you will manage a diverse and innovative programme of projects and events that support meaningful dialogue, deliberation and community engagement activities following the leadership of the Principal Consultant and Associate Director (Engineering Policy). The Futures and Dialogue Team works across the Academy, collaborating closely with Policy, Enterprise, Research Programmes, Communications and Events.
This is an exciting opportunity for you to contribute to shaping and developing the Academy’s public dialogue and futures activities and shaping engineering research and practice to be increasingly inclusive, diverse, and accessible.
Our location
Our light, spacious head office is based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline for office-based working of a mandatory weekly team day plus further days each week as required for the role and the Academy.
Who are we?
Engineering matters. It shapes our everyday lives, from our ability to turn the lights on, have a hot shower and commute into work, to the mobile phones we rely on to keep connected. It also plays a vital role in addressing some of the biggest challenges facing society today, from climate change to global health pandemics and cyber threats.
The Royal Academy of Engineering is a charity that harnesses the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we’re growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age.
With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.
Why work for us?
We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen now and for future generations, we want you to get in touch.
This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.
For more information and to apply online, please visit our careers portal.
Closing date: 8 December 2024.
Interview date: w/c 16 December 2024.
The Academy is committed to making reasonable adjustments to remove barriers that hinder applicants from applying or staff from working effectively and comfortably.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Ensuring that all requests and 1st & 2nd level queries (phone, email and in-person) are responded to promptly and effectively including providing tours of the Centre to prospective members.
- Interacting with members on a daily basis, delivering a superb experience
- Full responsibly for bookings & payments for all Classes, Clubs, activities, services, membership fees, etc. on the online system the Centre uses (training will be provided)
- Promoting all membership, classes, clubs, activities, special events and services with respective prices and availability to members and visitors
- Processing applications for membership and volunteers as per the Centre’s process.
- Managing drop-in activities which take place weekdays from 9 am to 12 noon.
- Organising room setup requirements for activities, especially classes, meetings and events
- Maintaining the professional appearance of the office at all times, including ensuring front office filing systems are maintained and up to date
- Training and managing volunteers supporting the front office, Front Office Assistants, ensuring they are aware of their responsibilities and performing to a high standard
- Responsible to making sure members renew on time and membership renewal is up to date.
- Responsible for maintaining all notice boards in the Centre and keeping them up to date with correct posters and announcements.
- Receive and help with various deliveries ensuring everything is received properly and is kept in its correct place.
- Maintaining the activities list, class and clubs registers and the login/out ledger and visitors log for all members, visitors and volunteers.
- Making sure the relevant Health and Safety requirements and other obligations are being met and correctly observed
- Reporting any maintenance issues quickly and clearly to the Community Manager
- Overseeing and ensuring that all administrative processes are carried out in line with the Centre’s policy
- Opening the Centre in the mornings and possibly closing in the afternoon.
- Reconciling money received on a daily basis reporting this to the General Centre Manager
- You might be required to attend/support events out of working hours including weekends. You will receive time off in lieu for any hours you work over your contractual hours
What you need to have?
- Excellent knowledge and understanding of IT systems including MS Office (Word, Excel and PowerPoint).
- Strong organisational skills & ability to multi-task
- Experience of working in a similar role and environment
- Able to demonstrate your ability to provide high quality customer service
- Good numeracy and literacy skills and an eye for detail and accuracy
- Self-motivated and able to work under pressure and on your own initiative without ongoing direct supervision
- Be an enthusiastic, flexible and adaptable team player.
- Understandings the importance of safeguarding
- Ideally living locally or within easy commute to Centre
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have retail and people management experience? Do you have a passion for delivering great standards and developing your team? Do you want to be part of something exciting that will truly make a difference to the lives of people around you?
Then we might have the perfect job for you!
Retail Shop Manager and Assistant Shop Manager Roles - Portishead
Location: Portishead
Shop manager salary: £25,340.04 FTE (32-40 hours per week, across 4-5 days)
Assistant Shop manager salary: £23,880.12 FTE (24-40 hours per week, across 3-5 days)
Duration: Permanent
At Great Western Air Ambulance Charity, we’re going big on charity retail. We already have nine shops located in Westbury-on-Trym, Yate, Cheltenham, Gloucester, Cinderford, Bath, Thornbury and Keynsham but plan to open up to four new shops a year over the next five years, giving our charity a physical presence in the heart of communities we have served since 2007. Our Portishead shop is one of our next to open so this is a superb opportunity.
The shops will sell a variety of goods, as well as being a hub for our charity activity locally. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.
We are looking for an experienced retail staff who can lead and support the financial delivery, team engagement and community presence in our new Portishead shop. In return, we offer a competitive salary, the opportunity to be part of an amazing retail team and involvement in the exciting variety that retail growth will bring. We also believe strongly in developing individuals’ leadership skills and provide leadership development opportunities.
GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.
You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.
We actively encourage applications from candidates from a range of backgrounds and experiences as part of our keen commitment to equality, diversity and inclusion. GWAAC puts people first and upholds a culture of safeguarding.
Please Note: All retail staff are required to undertake a Basic DBS check due to their contact with vulnerable people and the public. Further information can be accessed in our Ex-Offenders Policy which is accessible on the website.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.