Policy Jobs

Home-Start South Warwickshire is seeking a Charity Operations Manager to lead our team and oversee our mission of supporting local families as they navigate the challenges of early parenthood. This is a unique and fulfilling oportunity to shape the direction of our charity, collaborating closely with our passionate staff, volunteers and Board of Trustees.

About the Role

As Charity Operations Manager, you will be the public face of Home-Start South Warwickshire, building strong relationships with stakeholders and representing the charity with professionalism and passion. You will lead the staff team, driving the organisation toward achieving its strategic goals and vision while ensuring its financial sustainability through a robust multi-year strategy.

In this role you will oversee the delivery of impactful services, ensuring that our work continues to meet the needs of local families and communities. You will provide strategic leadership, inspire and motivate our team, and cultivate partnerships with stakeholders to enhance our reach and sustainability. You will uphold the highest standards of practice in supporting families, ensuring that safeguarding is always a priority.

Equity, fairness, and inclusion are at the heart of everything we do, and you will champion these values in all aspects of the charity’s work, ensuring that we continue to deliver accessible and impactful support for families across our community. This is an exciting opportunity to make a lasting difference by shaping the future of a vital local charity.

Key Responsibilities

• Take responsibility for the operational management of HSSW ensuring that the staff and financial resources are deployed effectively in line with budgets and funding requirements

• Undertake the Strategic Lead role on ensuring the safeguarding and promotion of children’s welfare within the charity

• Report to and support the Board of Trustees in ensuring the effective strategic management, development and future funding of the charity.

• Ensure accurate records are maintained and readily accessible, enabling high standards of reporting and GDPR compliance

• Ensure that HR practice meets current statutory requirements

• Ensure that HSSW employees maintain high standards of practice in supporting families within the Home-Start model and that they adhere to HSSW policies and best practice

• Work with the team to develop a culture of continuous improvement through effective feedback mechanisms; engaging with stakeholders to identify future needs and implement improvements.

• Ensure all Home-Start policies, processes and procedures are implemented consistently and reviewed regularly, so that HSSW is viewed as a role model for best practice.

• Ensure that HSSW meets or exceeds the Home-Start Quality Assurance standards and that any QA reviews mandated by HSUK are carried out in a timely manner.

• Attend and present at all Board meetings, and other out of hours activities.

About You

We are looking for a dynamic leader who is passionate about making a positive difference in the community.

You will have:

• An understanding of the needs of families with young children 

• Relevant previous or current employment in a leadership or management role

• Knowledge of safeguarding issues, legislation and processes

• Have demonstrable experience of leading, developing and motivating a team, including both employed staff and volunteers

• Confident in developing relationships and partnerships with a variety of stakeholders

• Knowledge of the charity/volunteer sector

• excellent interpersonal and communication skills

• Excellent planning and organisational skills 

• Keen attention to detail

• Positive attitude to problem solving

• The ability to analyse and interpret statistical information

We welcome people from all backgrounds and are committed to Equality of Opportunity and Diversity.

We are also fully committed to safeguarding and promoting the welfare of children and adults.

JOB PURPOSE 

UK for UNHCR is looking for a Digital Communications Officer to join its team, raising vital support for displaced people around the world through creative campaigns such as the Refugee Dictionary, Cuppa Hope as well as fundraising appeals and partnerships. 

Reporting to the Digital Communications Manager, the Digital Communications Officer will have particular focus delivering day to day social media communications, including community management, publishing, content management and development. This role will also support wider digital communications activities, such as with the Senior Digital Communications Officer who manages the website. 

This involves identifying opportunities to amplify appeals, campaigns and partnerships through social media to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as thematic campaigns and PR moments throughout the year.   

One of your first focuses will be helping grow and verify UK for UNHCR’s TikTok account and LinkedIn presence, in addition to transitioning the charity’s channels to a new social media management tool. You will also work closely with the wider Communications team in supporting online and offline fundraising appeals.  

The Digital Communications Officer will also work with the wider Communications team to identify and support storytellers (including refugees and supporters) to share their stories through the charity’s social media channels.  

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. 

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

Planning, coordination and growth

• Deliver and schedule social media content on a daily and weekly basis, with flexibility to respond to news events and emergencies at short notice.  
• Produce or commission multimedia content, including videos, graphics and photography to support charity activity on social media.  
• Apply understanding of UNHCR’s humanitarian work to deliver strong storytelling and relevant content to the audience.  
• Adapt content from UNHCR’s head office and field communications to localise for UK audiences.  
• Develop social media editorial plans to amplify campaigns, milestones and events.  
• Deliver planning and scheduling in a timely manner and be quick to respond to news and emergencies.  
• Flag and navigate political sensitivities in line with UNHCR and charity policies. 
• Deliver on a paid media strategy to amplify social media content more broadly, with a focus on Meta ads manager. 
• Update and maintain community management guidelines on a regular basis.  
• Work closely with the Communications Coordinator to monitor and moderate all of the charity’s social media channels.  
• Other support for digital communications as required, such as helping cover website activities when colleagues are on leave. 

Analytics, reporting and best practice

• Deliver regular reports outlining the performance of our content and channels, ensuring we’re on track to reach 100k followers by the end of 2026. 
• Create and lead on a testing roadmap, leveraging new features across all social media channels. 
• Keep up to date with social media content trends, news and tools to inform best practice and strategy.  
• Provide subject matter expertise, proactive assistance and advice as required for planning and delivery of digital and supporter journey projects. 
• Observe all legal and legislative requirements, comply with policies and procedures, and demonstrate a high level of confidentiality and integrity. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience using native social media tools, like Meta business manager and YouTube Creator studio, to manage online communities.  
• Experience of creating social media content that created an impression, raised awareness and prompted followers to take action.  
• Experience of identifying and driving iterative improvements to digital channels through testing and analytics.  
   

Essential Skills/Knowledge

• Proficient in using social media tools to evaluate performance and identify improvements.  
• Proficient in creating content for online use, using software such as Adobe Suite, Canva or similar, to edit and produce basic assets.  
• Researching images and writing compelling copy for different audience profiles.  
• The ability to prioritise multiple tasks, working proactively and sometimes under pressure.  
• Good attention to detail, strong ability to proofread and pick up inconsistencies.  
• Understanding of data protection principles.  
• Excellent stakeholder and relationship management skills.  
• Proficient in Microsoft Word, Excel and PowerPoint. 
• An interest in global humanitarian affairs.   
   

Desirable Skills/Experience

• Working in a not-for-profit or advocacy organisation.  
• Experience with refugee issues or field work. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development  

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 9am, Monday 9th December 2024

First stage interviews: Week commencing 9th December 2024

Second stage interviews: Week commencing 16th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

About the Role

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.  

To ensure individual supporters are treated in a responsive and respectful way.  Also, to support the Fundraising team with the maintenance of records / transactions and assist with the management of MAP's fundraising database: Microsoft Dynamics.  

About You

As a Supporter Care & Database Assistant you will be the first point of contact for our supporters, community groups, organisations, media representatives & others who get in touch with MAP directly by phone, email and by post.
You will ensure that data entry into our fundraising database: Dynamics, is accurate and kept up to date, to enable us to steward our supporters effectively.
You will also be responsible for banking donations received at our London office and thanking our wonderful donors.
We’re looking for someone who is passionate about providing excellent customer service and is a clear communicator. You’ll understand how important it is for MAP to engage with our supporters effectively to ensure lasting relationships. 

Duties and key Responsibilities

  Be responsible for responding to supporter enquiries by telephone, letter and email, within our service level agreements.      as well as handling outbound supporter care calls and other communications.

• Process donations from multiple income streams, ensuring supporters are thanked according to internal guidelines.

• Maintain supporter and organisational records in our database. 

• Using data securely and with best practice data protection principles in line with GDPR.

• Help MAP to maximise return from the Gift Aid scheme by ensuring declarations are added correctly and updated where necessary.

• Develop & maintain effective working relationships with colleagues in & outside of fundraising.

• Carry out ad-hoc tasks when necessary, as discussed & agreed with the Supporter Care & Database Manager.

Other responsibilities

• To assist with the banking of cheque and cash donations received at head office.

General Responsibilities

• Support the mission, ethos and values of MAP

• Support and promote diversity and equality of opportunity in the workplace

• Work collaboratively with others in all aspects of our work

• Represent and be an ambassador for MAP

• Maintain and improve competencies through continuous professional development

• Abide by organisational policies, codes of conduct and practices

• Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.  

Person Specification

Experience

• Experience of supporter or customer care

• Experience of customer relationship management (CRM) databases

• Experience of using Dynamics is desirable

• Experience of transaction processing, e.g. credit cards, cheques

Skills and abilities

• Good interpersonal skills and an excellent team player. Someone who is open, able, and willing to deliver beyond a personal brief

• Ability to work well under own initiative, meet deadlines and have a good attention to detail

• Interest and ability to learn technical skills relating to the functions of the fundraising database.

• Good communicator with an ability to share information in clear and concise language

• Strong attention to detail

Education/training

• Able to use a computer with confidence, advanced MS Office desirable 

Personal attributes and other requirements

•Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding. 
•Commitment to anti-discriminatory practices and equal opportunities.
•Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).

• An ability to apply awareness of diversity issues to all areas of work

• Ability and willingness to work weekends/evenings on occasion to support events and other charity activities in the UK, and to travel overseas where necessary. 

Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification 

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. In order to ensure we do this we have developed three multi-disciplinary teams within Lambeth (North, South and Central). Each Neighbourhood Team will work together to support local residents, directly receive referrals from their neighbourhood and respond to the needs of their local community.

The role of the Neighbourhood Engagement Adviser will be to support the Neighbourhood Teams by delivering an advice outreach programme that will achieve extensive reach to seldom heard, non-engaging residents, providing introductory information, advice and guidance, and connecting residents to specialist advice-based support.

What you’ll be doing?

1. Deliver an outreach programme by attending community events, visiting local groups and organisations and meeting and engaging with Lambeth residents.

2. Making contact with local groups, organisations and residents and ensuring regular attendance at local events, either in-person or attending virtual meetings/ conferences.

3. Provide information, advice and support around a variety of issues and needs such as money, housing, employment and statutory support. Be able to identify when a client needs to be signposted or referred to another service for more specialist support.

4. At events support individuals with practical tasks such as completing benefit calculations, reviewing completed forms and completing simple form filling.

What you’ll benefit from

• Flexibility - this is a hybrid role with lots of community engagement and the chance to manage your own working day 

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

Responsible to: Support Team Manager

Location: Based in Loughborough, England. The role requires travel to all locations where Baca Services are delivered.

Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Contract: Permanent

Salary: £24,150 - £27,760 per annum FTE

Overall Purpose

• To provide support and care to young people who are newly arrived in the country, providing the foundations for them to rebuild their strength, dignity and grow their hope for their futures.
• To partner with social workers and representatives from other agencies, for the benefit of the young people.

Duties & Responsibilities

• To be a key worker for a number of young people who are in the care of Baca, providing high quality holistic and therapeutic support for their transition to adulthood.
• To deliver young people services in line with Baca’s Theory of Change, to enable young people to achieve the following outcomes, ensuring it is of the highest quality:
• Improved Physical Wellbeing
• Improved Emotional Wellbeing
• Increased engagement with Education, Employment and Training
• Increased Social engagement
• Increased Personal Safety
• To work proactively and collaboratively to ensure all young people are safeguarded and taking the initiative in resolving any issues that may arise with young people.
• To be a role model to all young people in Baca’s care, providing care and compassion without discrimination of age, race, colour or behavioural issues.
• Support young people to understand expectations of them and the support on offer to them from Baca and other agencies.
• Support young people in developing essential life skills in line with the individual support plan to prepare them for independent living. Training young people in living skills such as washing, cleaning, cooking and safety food shopping and budgeting; proactively and intentionally in line with the Baca progress plan.
• Support young people in developing their skills and interests in education, vocation or hobbies. Ensure young people’s interests, hobbies and aspirations are identified by getting alongside young people and working with the team.
• Be an active part of a diverse environment of staff and young people from different cultures and backgrounds.
• Support young people to engage socially at Baca and in the wider community to build positive trusting relationships with others through one to one and group social times, engaging in clubs and activities.
• Take part in planning and attending day trips and Baca’s annual residential week.
• Develop excellent working partnerships with social workers, solicitors, teachers, volunteers and other partners to provide a holistic development package for each young person enabling them to become independent.
• Actively plan, prepare and participate in all meetings and events that are related to the support of the young people.
• Prepare young people for meetings and help them to understand what is being communicated.
• Transport young people, in line with our lone working policy, to events and meetings making sure they are on time using your own car in a safe and legal manner.
• Support young people to communicate and express their own wishes and voice regarding all aspects of their life and future.
• Develop and maintain excellent communication with all members of the team and all external partners and supporters.
• Keep good records and carry out all administrative work required as part of the role, such as month end reports and support plans, on time and in a consistent manner.

General

• Be adept in employing the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Adhere to all Baca’s policies and procedures.
• Be a role model, leading by example in practicing the Values of Baca.
• Play an active and supportive role within the organisation.
• Take ownership of all administrative aspects of the role.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
• Ability to work flexible hours, including occasional evenings and weekends, in line with the needs of the team.

Personal specification

Baca is looking for a Support Worker who can join the support team and provide support, care and be a role model for young people who are newly arrived refugees and victims of trafficking aged 16 to 18. They will be motivated and passionate about the work that Baca does and the young people in our care.

The successful applicant will have the ability to ensure the support we give to the young people is of the highest quality and goes beyond the statutory standards set. They will be very approachable, reliable and a strong team worker. Someone who is supportive, approachable, responsible, reliable, personable and willing to be flexible. They will be a great people person who can develop key external relationships. They will also be a very organised and proactive individual. The successful applicant will need access to transport as the role requires visiting the young people in their homes and attending different appointments/meetings across the midlands. The successful applicant will subscribe to and work in line with Baca’s vision and values.

The role will require the successful candidate to complete an enhanced DBS check.

Knowledge and Understanding

• Alignment with Baca’s Value to achieve our vision, mission and strategic goals.
• Ability to respond to change at short notice.
• Able to work as part of a highly diverse group of people.
• Able to work in partnership productively with teams internally and external stakeholders.
• Knowledge of safeguarding practices.
• Able to be accountable, take responsibility and be willing to learn.
• Self-motivation and flexible attitude to work.
• Proactive individual who is willing to take initiative in getting involved in a range of activities.
• Ability to be patient, calm and tenacious in very challenging circumstances
• Have a genuine concern for and commitment to young asylum seekers/refugees, and unaccompanied young people in particular.
• Driving Licence that allows you to legally drive a car in the UK.
• Access to your own car

Please note we cannot provide sponsorship for this role. Further information about the role, competencies and experience can be found on our website.

Our client is seeking a highly motivated and experienced Senior Asset Planning Surveyor to join their Strategy and Planning team. In this pivotal role, you will be responsible for leading the delivery and performance of the surveying and data capture programme, ensuring that both proactive and reactive surveys are carried out efficiently and to the highest standards.

As a Senior Asset Planning Surveyor, you will have the opportunity to make a significant impact by maximising data collection and gaining a deeper understanding of the performance of their property portfolio. Your leadership will be critical in fostering a collaborative and accountable environment where trust, integrity, and mutual respect are central values. You will manage a team of Asset Planning Surveyors, providing clear guidance and support to ensure the successful delivery of their surveying programme.
 
Based in Warrington, this role will also involve travel to other locations as required. If you're a dedicated professional with a passion for asset management and team leadership, they’d love to hear from you!
 
Responsibilities:

- Provide effective management, leadership, and technical support to a team of Asset Planning Surveyors.
- Provide technical support to the Asset Strategy and Planning team to ensure compliance with Decent Homes and energy performance.
- Work closely with the Asset Survey Coordinator in the development and delivery of the survey programme.
- Performance manage the activities of the Asset Planning Surveying Team employing robust management methodologies, effective reporting, and KPIs to ensure productivity and financial compliance of the team in line with agreed targets.
- Provide the expertise and knowledge needed in the collection and validation of property condition data used to update the asset management and housing management systems.
- Be responsible for internal quality assurance relating to the data capture process and implementing the recommendations of any external quality assurance audit.
- Carry out technical surveys to support the asset management function of the Asset Strategy and Planning Team.
- Continuously evaluate the existing processes and procedures to ensure that change management is being carried out in the most efficient and effective manner and initiate appropriate action.
- Act as a coach and mentor in the development of staff and team competencies to promote change, innovation, continuous improvement, and management of risk.
- Provide clear management that builds an environment based on trust, mutual respect, and integrity, where everyone takes individual accountability and responsibility whilst working together as a team.
- Be responsible for staff development, recruitment, deployment, motivation, performance management, training, absence management, and discipline.
- Contribute to the delivery of the operational plan and the development of an outstanding service that makes a positive contribution to their vision in a manner that reflects their values.
- Act as a champion of change, innovation, continuous improvement, value for money, and risk management.
- Take personal responsibility for your own personal and professional development.
- Be a positive influence in a team based on trust, mutual respect, and integrity in which everyone takes individual accountability and responsibility whilst working together as a team.

Skills & Experience:

- Level 4 qualification in construction or equivalent
- Demonstrable experience of relevant people management & leadership experience commensurate with the role
- Relevant qualification related to domestic energy assessor.
- Evidence of and commitment to continual professional, leadership and personal development
- Track record in working in a construction environment and working on projects that have resulted in measurable business benefits
- Experience of construction processes and legislation
- Significant experience of undertaking technical and stock condition surveys
- Experience of managing a team of technical staff and tracking productivity
- Evidence of operating collaboratively as one team to take collective responsibility for overall performance as well as working with key stakeholders

Interview Process:

- Candidates will undergo in-person interviews, consisting of a competency-based interview.

Additional Information:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

- Right to work verification 
- Qualification certificate check
- 2x Completed references 
- OH Health Questionnaire – Fit For Work
- DBS check (if required for role)
- Completion of all new starter documentation including signed T&C’s 

REF-218 322

As an IDVA, you will be able to effectively work with men experiencing domestic abuse, and supporting them to increase their safety and reduce harm. You will be providing high-quality, front-line service to prioritise risk, primarily focusing on males aged 18+.

You will initiate, develop, maintain and monitor multi-agency links through attending meetings such as MARAC and DA (Domestic Abuse) Forums to keep safety central to all services for men suffering/have suffered domestic abuse. You will specialise and be a leading practitioner for Male victims of domestic abuse; providing advice, guidance and single point of contact for male victims. Be willing to co-facilitate workshops across the service to ensure all clients are given the relevant advice in a timely manner.

You will be confident in your DVPO, DAPO, Occupational, restraining and Non-Molestation order knowledge. Be competent in completing the following forms-  DASH (Domestic abuse, Stalking and ‘honour’ based abuse), UPOA (Understanding Picture of abuse), UPOAP (Understanding Picture of a Perpetrator) and safety plans.

Focus on and prioritise high, medium and low risk cases and provide a pro-active, short to medium term crisis intervention service, through individual safety planning, advocacy, emotional and practical support. Work with victims of domestic abuse to assist them in accessing services to keep them and their children safe.

Understand the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Children’s Board. Providing advocacy, emotional and practical support and information to victims including exploration of legal and civil options, housing, health and finance.

Support clients through the family and/or criminal justice system.

Maintain accurate and confidential case management records and contribute to monitoring information for the service including producing statistics, as required.

Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work. Remain up-to-date and comply with organisational procedures, policies and professional codes of conduct - uphold standards of best practice.

This is a new role for NST, building on the work developed through our ‘Get Connect, Stay Well’ project currently funded through the ‘Getting Help in Neighbourhoods’ programme.

Are you a community focused individual who has an interest in coordinating and developing a wellbeing programme, then this might be the role for you?We are looking for applicants with excellent communication and organisational skills, who have an understanding of the barriers and challenges facing individuals within deprived communities. This is an exciting opportunity to join a supportive and friendly team working on programmes that have a positive impact on the lives of people living in Braunstone.

Main responsibilities and duties

To:

1. Coordinate and develop a wellbeing programme that supports the mental health and wellbeing of NST service users and the wider Braunstone community of LE3 1.

2. Support individual service user wellbeing by referring into activity delivered by NST and other local community partners.

3. Undertake regular wellbeing check-ins with service users to monitor progress and impact of engagement with wellbeing activity.

4. Update the company’s CRM system with participant information in line with GDPR and record progress and impact.

5. Develop, implement and maintain effective monitoring and recording systems: capturing and recording data to demonstrate the programme reach, providing reports and other information as required.

6. Support the Service Manager to maintain accurate budgets and financial records especially for monitoring funding grant returns.

7. Support the Service Manager in the development of funding bids to support delivery and expansion of the wellbeing programme.

8. Build and maintain partnerships which will support the development of wellbeing programmes.

9. Source, arrange and co-ordinate facilitators and practitioners suitable to deliver any planned activity.

10.  Ensure that adequate risk assessments are undertaken prior to any activities and that confidentiality and safeguarding protocols are followed.

11.  Support the Communications and Project Support Worker to promote the programme by developing copy and marketing material for circulation on the various company social media platforms and website.

12.  Support the supervision of activities, including the staff and volunteers where applicable.

13.  Represent and champion the services provided by NST as required at external events and meetings.

14.  Work in partnership with the Wellbeing Facilitator to ensure that the over 50s programme is developed and delivered in line with the overarching wellbeing programme.

15.  Work in partnership with the Training Support Worker to ensure the Men’s Group is delivered in line with the overarching wellbeing programme.

General Duties:

16.  Attend and participate in team meetings, training and events that ensure the effective sharing of information and co-ordination the team’s activities.

17.  Undertake administrative and maintenance duties that assist in the smooth running of the NS base. This will include taking collective responsibility in relation to matters of health and safety, equipment maintenance, data protection and confidentiality management; and visitor service and care.

18.  Ensure that all NST activities are undertaken in line with the legal requirements and b inspired policy, procedures and good practice. This includes the production of risk assessments and other data that can demonstrate effective and safe planning.

19.  Undertake consultations in-line with the Neighbourhood Action Plan and work alongside other members of the NST to gather, collate and analyse information that inform perceived local need/s.

20.  Work outside normal office hours and at weekends as and when required.

21.  To ensure promotion and implementation of The Braunstone Foundation’s policies in relation to Equalities; to ensure that buildings, equipment and facilities are managed in a safe and effective way in line with Health and safety requirements.

22.  To carry out work in such a way as to promote The Braunstone Foundations aims objectives and agreed policies.

This job description sets out the duties of the post at the present time. Such duties may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of a grading of the position.

 Qualifications and Experience

Experience of developing and coordinating mental health and wellbeing programmes

Experience of working in a busy environment

Experience of developing and writing funding applications

Experience of working in the charitable/voluntary sector

Knowledge

Understanding the impacts of wellbeing services on participant mental fitness

Knowledge of sector wellbeing service provision

Knowledge and experience of supporting vulnerable clients

Knowledge of safeguarding procedures for both adult and child protection

Health and safety

Has an understanding of the needs of deprived communities and barriers and challenges facing individuals and service providers

Understanding of and commitment to equality of opportunity

Skills

Excellent organisational skills and experience

Excellent verbal and written communication skills

Strong ICT skills especially with Microsoft Office

Problem-solving skills and ability to adapt and act accordingly to situations

Ability to remain calm under pressure when dealing with challenging situations

Good time management skills to be able to support the needs of multiple people

Ability to make good, positive relationships with people, their families along with external agencies and partners

Ability to keep accurate records and a good understanding of the importance of data

Personal

An interest in helping other people, regardless of their circumstances

Passionate about tackling poverty, deprivation and injustice and wanting to actively contribute to helping those in need

Trustworthy, reliable and able to keep matters confidential

A high level of patience and emotional resilience

Ability to contribute effectively to a small team

Calm and professional

Other

Right to work in the UK

Satisfactory DBS check

Full and clean UK driving Licence

London W1B 1QH / Hybrid

From £35,666 + Benefits

12 months FTC in the first instance

About the role

You will play a key role in advising on and delivering the monitoring and evaluation (M&E) requirements of the Academy’s grant schemes and career development programmes, which will contribute to communicating the impact of our work and the evidence base for the continuous improvement of our schemes and processes. You will also contribute to the team’s wider portfolio of work, including monitoring awards for assurance of compliance with our policies, and the delivery of our strategy. The role is positioned within the Academy’s Biomedical Grants and Policy Team and will report to the Monitoring and Evaluation Manager.

About you

• Excellent interpersonal and communication skills (verbal and written)
• A confident and friendly team player/collaborator (within and across teams)
• Highly numerate, with excellent data analysis skills
• Strong IT skills, e.g., Microsoft suite and online databases
• Excellent organisation skills
• Meticulous attention to detail
• An interest in (and ideally experience of) using or developing monitoring and evaluation tools and systems
• An interest in biomedical and health research (desirable, but not essential)
• Ability to travel from time to time either in the UK or abroad, with occasional overnight stays

Benefits

• Salary progression framework
• Hybrid and agile working
• 29 days annual leave including Christmas closure dates, plus bank holidays.
• Pension (the Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%)
• Life assurance
• Vitality Private Medical Insurance
• SimplyHealth Health Cash Plans
• Season ticket travel loan (interest free)
• Family friendly benefits - enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work)
• Subscription to Headspace and Class pass
• Staff training to support your development including EDI training

Working at the Academy

We have grown rapidly in recent years and continue to expand our team and the work they do. We currently have a staff of 70 people, all are guided by the following values:

• We strive for excellence
• We act on evidence
• We behave with integrity
• We collaborate widely
• We are inclusive and actively seek diversity in all forms

We support our staff to be agile, kind and resilient in everything they do. Our talented and committed staff team who embody our values are one of our key strengths. We put physical and mental wellbeing at the heart of our organisational culture and the way we work.

What you can expect working with us

Our staff culture is shaped by the message of our MedSciLife campaign which states that a life outside work is not an extra, but an integral part of who we are. We encourage different working styles and practices to enable passions and achievements outside work to support individuals’ careers.

To enable all staff to find a working pattern that best suits them and the needs of their role, we have agile working principles in place and are investing in hybrid and digital technologies. For those who want it, we provide daily access to desks in our London office Monday to Friday. To support connections in the office, our onsite venue team regularly provide free lunches for staff in our lounge and hot drinks are available in our small staff café.

For more information and to apply, please visit our careers portal.

Closing date: 5.00pm on 9 December 2024.

Interview date: w/c 16 December 2024.

We are committed to working towards full equality of opportunity in our own organisation, practices and activities, and in the wider academic workforce.

We want to ensure diversity of thought and experience in all we do and for our staff to be able to bring every part of themselves to work. We actively encourage and welcome applicants from all backgrounds to help us engage with the diverse community we serve.

We will happily make reasonable adjustments for applicants as needed. Please do specify these at the time of applying. We also welcome discussion of different working arrangements and locations with any successful applicant.

We have an exciting opportunity for an experienced Consultant to join our team. In return, you will receive a competitive salary depending on experience.

NGA is an independent, not-for-profit national membership organisation for state school governors, trustees and governance professionals in England. Our work aims to improve the educational standards and wellbeing of young people by increasing the effectiveness of governing boards and promoting high standards. As expert leaders in school and academy governance, we provide information, advice, guidance, professional development and e-learning.

About the role:

NGA is recruiting consultants

NGA owes much of its professional development service success to the professional expertise and dedication of our team of governance consultants.

Due to increased demand for our quality assured consultancy and training services we are growing our team.

We are looking for governance consultants committed to helping others to improve governance who have experience of multi-academy trust governance and are also able to confidently deliver training, both face-to-face and virtually. In particular, we need consultants who are based in the following regions:

• South East (Specifically: Brighton and Hove, East Sussex, West Sussex, Kent and Medway)
• South West (Specifically: Cornwall, Devon and Somerset)
• North East plus East Riding, Kinston upon Hull, York and North Yorkshire

Benefits of working for NGA:

• Competitive rates of pay
• Being part of a vibrant and supportive team
• Quality assured deliverables
• Expert administrative support
• Access to NGA’s guidance, advice and e-learning service: Learning Link
• Termly KIT meetings

Key responsibilities of our Consultant:

To prepare, deliver and feedback services on behalf of NGA.  This may include:

• Governance consultancy
• Facilitation and mentoring on NGA Leading Governance development programmes
• Training – both f2f and vf2f; general and bespoke
• Fulfilling a governance expert retainer role
• Coaching and mentoring
• Speaking and workshop delivery at conferences

To promote NGA. This will include:

• Promoting NGA services
• Supporting NGA’s policy positions

Other aspects of the role include:

• Acting as a sounding board for any NGA messages on policy and practice
• Consultation as to service innovations 
• Commenting on new NGA materials
• Attending meetings on behalf of NGA
• Courseware design and review
• Quality assurance of courses, courseware and delivery
• Evaluation and feedback

What we’re looking for in our ideal Consultant:

• A serving trustee, governor or governance professional/lead or have recently served as a trustee, governor or governance professional/lead, or can satisfy the Head of Consultancy and/or the Head of Training Development that s/he has the experience and skills to carry out the role
• Willing to promote key NGA policy and practice messages, guidance and look to extend NGA’s sphere of influence 
• Familiar with the most up to date and relevant Ofsted and DfE guidance
• Willing to adhere to the course materials and guidance provided by NGA
• Prepared to actively promote NGA and its services
• Prepared to refer all opportunities for governance training, and consultancy work to NGA

If you feel that you are the right candidate for the role as our Consultant or would like to find out more information about the role, then please click ‘apply’ now.We’d love to hear from you.

Safeguarding Officer

Location: Oxfordshire
Salary: £33,000 (plus £2,500 per year car allowance)
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Permanent

Do you have an excellent understanding of safeguarding practices and legislation? Are you passionate about safeguarding and promoting a safe environment for everyone? 

We're looking for a Safeguarding Officer to join the team at the Royal Agricultural Benevolent Institution. This is an exciting time to join a growing team, you will play a key part in safeguarding transformation across the organisation.

Championing safeguarding practices and procedures, you will ensure compliance with policies and procedures, drive engagement and awareness around safeguarding, and embed a strong culture of safeguarding across all teams.

Your responsibilities will include engaging with staff, volunteers, and external stakeholders to foster a culture of safeguarding awareness. 

In this role, you'll support the Designated Safeguarding Lead and maintain effective internal reporting systems. As the point of contact for our safeguarding recording system, CPOMS you will provide guidance and develop training materials for staff and volunteers. Monthly reporting will be a key aspect, feeding into longer-term safeguarding planning.

Collaboration is key, as you'll work alongside the Designated Safeguarding Lead to deliver comprehensive safeguarding training sessions. Your role will also involve liaising with external stakeholders to understand safeguarding challenges within the farming community.

You'll take the lead in providing safeguarding support to regional teams, ensuring consistency and an increase in confidence towards safeguarding practice across the organisation. Building relationships with key stakeholders internally and externally will be essential to stay informed about best practices and policy changes.

What are we looking for?
 
Within this role you will be the point of contact for safeguarding and at the forefront of embedding change. Knowledge of safeguarding practices and legislation is essential. You will also need to be able to demonstrate knowledge of statutory agency practices and multi-agency working.

We're seeking someone who can effectively distinguish between observation, facts, and information gained from others to confidently assess risk promptly and sensitively.
 
Strong communication is key in this role. We're looking for someone with excellent report-writing and recording skills, capable of articulating findings clearly and concisely. Experience in providing safeguarding support to staff and volunteers working with both adults and children, along with their families and carers, is essential.
 
Proficiency in using data recording systems and conducting data analysis is highly valued. We need someone who is organised and who can work autonomously. Your ability to communicate and present to a diverse audience of staff and volunteers will be crucial.

REF-218241

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Housing Independent Domestic Violence Advisor (IDVA)

Salary: £26,000 - £32,000 (pro rata)

Location: Hammersmith and another London borough (tbc)

Hours: 21 hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

We are excited to be taking the lead in the London Whole Housing Service Partnership (LWHSP) which will address and enhance the pathways of housing support for women experiencing domestic abuse, from removing them from immediate harm, to enabling recovery and resettlement across all levels of need. The LWHSP are seeking to build on our delivery across 11 East and West London boroughs of the Whole Housing Approach (WHA).

The Housing IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. You will specialise in working with clients for whom housing, and risk of tenancy breakdown is a factor. You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. You will hold a caseload of survivors and will also be required to work as part of Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.

About You:

As a Housing IDVA, you will need to have a degree of flexibility for colocation work across London boroughs; providing support to women who have experienced domestic violence, focusing on individuals with housing or tenancy issues. Working in our fast-paced crisis intervention, advocacy and support service, you’ll ensure the voice of survivors informs every stage of the process. You will have your own caseload of survivors and will focus on working with those aged 18 and over who access our domestic abuse service.

You will bring experience in providing independent domestic violence advocacy and support for women who approach housing advice and assessment for help. Ideally experience in working with housing service providers, and advising women of their rights and options for seeking help and support from other agencies. You will have the ability to develop individual safety and support plans in-line with the clients’ needs and the risks they face.

· Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• One weeks Carers leave
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.

Hammerson House, Wohl Campus is a modern 116 bedded home near East Finchley Tube station, with residential, nursing, dementia, respite, and palliative care services.

The home offers a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.

Hammerson House has been rated as 'Good' by the Care Quality Commission (CQC) in its first year of operation.

The Role

We are seeking a receptionist for Hammerson House to provide a welcoming and professional front-of-house service, support daily operations, and ensure excellent customer service for all visitors and residents.

Who are we looking for?

Although welcome, no previous experience is required as full training will be provided.

You take pride in ensuring your work is always completed to a high standard and can maintain an organised environment. Often managing multiple requests at once, you’ll be comfortable multitasking, able to work on your own initiative unsupervised and where necessary working with other teams to ensure our residents are kept happy in their home.

You will have a cheerful, compassionate, respectful, and caring approach and good communication and interpersonal skills. With an understanding of the needs of older people and the desire to make a positive contribution to the lives of others.

Hours

Full Time – 37.5 hours per week

Salary

£25,643.00 per annum

What is in it for you?

• A friendly, supportive, team working environment
• Subsidised staff canteens
• Training & development opportunities
• 25 days (plus bank holidays) annual leave, increasing over time
• Refer a friend bonus scheme (T&C Applied)
• Perkbox

Apply Now

If you meet the above requirements, we'd love to hear from you! It's also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.

Values

Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.

Safeguarding

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon a successful application. All applications will be handled individually, following our policy and organisational requirements. Please do not apply if you require sponsorship.

Diversity

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Safer London is passionate about its work with the most vulnerable and at risk young Londoners and we are looking for someone who understands the importance of working in true partnership with the organisation to support our employees to deliver Safer London’s objectives.

If you are a committed and resilient HR professional, a member of the CIPD and believe you have what it takes to help us to improve the lives of young Londoners and their families by providing high quality support to our staff please apply.

What the role involves: leading on the development of our People and Leadership strategies: monitoring and supporting compliance with HR policies; talent acquisition and retention; supporting employee well-being; developing our equity, diversity and inclusion processes; leading on organisational change and development.

In exchange we offer: a range of benefits including agile working, flexible working, a contributory pension scheme, interest-free Season Ticket Loans, a Cycle to Work Scheme, access to a Mental Health Helpline, Death in Service Benefit, an initial Annual Leave allowance of 28 days holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro-rata entitlement.