• Are you looking for volunteer roles ?

    Go to volunteering section

887

Policy development jobs

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Motor Neurone Disease Association, Northampton (Hybrid)
£26,400 per annum plus benefits
Posted 1 week ago
Closing in 5 days
Depaul UK, Warrington (On-site)
£24,136 pa + pension and other benefits
Posted 2 weeks ago
Closing in 6 days
Fight for Sight, Multiple Locations (Hybrid)
£26,000 - £32,000 per year
Are you a research assistant ready for your next career step with our dynamic charity to save sight & change lives?
Posted 1 week ago Apply Now
Closing today at 23:30
Battersea Dogs & Cats Home, Battersea (Hybrid)
£26,250 per year
Posted 2 weeks ago
Closing in 7 days
Youth Endowment Fund, London (Hybrid)
£51,300 per year
We are looking for a Senior Manager to work across our Area Leaders Programme to transform how areas identify and support young people.
Posted 2 days ago
Closing in 3 days
Refugee Support Devon, Exeter, Devon (Hybrid)
£38,626 - £41,511 per year
Seeking an experienced person to lead a small, but dynamic charity supporting vulnerable clients
Posted 1 week ago Apply Now
Closing tomorrow
Refugee Council, Dover, Kent (On-site)
£26,409 - £29,093
Posted 3 weeks ago
Closing in 6 days
NFP People, City of London (On-site)
£51,429 - £58,140 per annum (£48,857 – £55,233 actual/pro-rata)
Posted 2 weeks ago
CDA Family Support Work, Brighton (Hybrid)
£48,000 - £52,000 per year
FSW is looking for a Director Fundraising & Marketing to take us to the next level
Posted 5 days ago
Page 38 of 60
Northampton (Hybrid)
£26,400 per annum plus benefits
Full-time
Permanent
Job description

Do you enjoy working with data and systems, and delivering excellent service?

We're looking for an Income Officer to support the fundraising team at the Motor Neurone Disease (MND) Association by processing income accurately, maintaining data integrity, and providing excellent supporter care. This role is key to ensuring we can continue to deliver and grow our work.

Key Responsibilities:

As Income Officer, you'll play an important part in ensuring all income is accurately processed and allocated, while maintaining high standards of supporter care.

  • Process income from various channels using the Raiser's Edge database, ensuring accuracy and consistency
  • Allocate restricted income in line with supporter requests
  • Build and maintain positive relationships with supporters to understand their giving intentions
  • Respond to telephone, email and written queries, including complex cases, with professionalism and care
  • Oversee regular giving from over 7,000 supporters via Direct Debit, Standing Order and Payroll Giving
  • Manage data across multiple systems including Access databases, ensuring data integrity and accuracy
  • Conduct Gift Aid audit checks before HMRC submission, supporting income generation of approx. £1 million annually
  • Ensure compliance with Data Protection, HMRC and audit requirements when handling sensitive supporter data
  • Contribute to process improvements by identifying and helping implement innovative solutions
  • Collaborate with teams across the organisation to support shared goals and effective ways of working


About You:

You'll be an organised and detail-focused Income Officer with strong technical and communication skills.

  • Confident using databases and experienced in accurate data processing
  • Familiar with financial processes and procedures
  • Comfortable working with donation platforms and processing systems
  • Skilled in problem solving with a practical and thoughtful approach
  • Advanced user of Microsoft Office, especially Excel, Word and Outlook
  • Clear and professional communicator, both written and verbal
  • Able to prioritise your workload, manage multiple tasks and meet deadlines
  • Enjoy working collaboratively with others, bringing a positive and flexible mindset


About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

  • 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
  • Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
  • 24/7 GP access via phone and video.
  • Life assurance and confidential counselling helplines.
  • Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
  • Access to Benefit Hub for discounts on everyday shopping.
  • Enhanced pension scheme.
  • Opportunities for training and personal development.
  • Hybrid working.


The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: Hybrid Working & Flexibility: This role offers hybrid working with a 2-3 days minimum office attendance per week.

(5 days per week office-based training is required for the first 8 weeks. Flexibility to attend the office more regularly on occasion may be also be required to meet business needs.)

We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

  • Technical ability to use databases & proven ability to process and check data accurately and consistently
  • Experience of commercial financial processes and procedures
  • Understanding or transferable experience in working with processing systems and donation platforms


Important Information:

  • We may close applications early if we receive a high volume, so early submissions are encouraged.
  • If you require sponsorship for this role, please clearly indicate this in your application.
  • Depending on the role, a DBS check may be required.
  • If you need reasonable adjustments during the application or interview process, please contact us for support.
  • We are happy to consider alternative application formats for those who find the online form challenging.


If this Income Officer opportunity sounds right for you, we'd love to hear from you. Help us make a difference-one transaction at a time.

Application resources
Posted by
Motor Neurone Disease Association View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 15 April 2025
Closing date: 06 May 2025 at 15:02
Job ref: MND2388
Tags: Administration, Finance, Customer Service, Operations, Accounting, Accounts Payable, Compliance / Quality, CRM, Customer support, Data Entry, Data Protection, Database Management, Direct / Supporters, Individual Giving

The client requests no contact from agencies or media sales.