Policy Advisor Jobs

The Helen Bamber Foundation Group, comprising the Helen Bamber Foundation and Asylum Aid, stands at the forefront of human rights work, providing life-changing support to survivors of trafficking, torture, and extreme human cruelty. For nearly two decades, we have delivered expert trauma-informed care, legal protection, and advocacy to some of the most marginalised people in our society.

As we settle into our newly developed Trauma Centre in London, we are entering a critical moment in our journey, building on our many successes to date. This purpose-built space represents more than just a new home for our services – it is a platform for expanding our impact, strengthening our model of Integrated Care, and deepening our collaborations with partners across the sector. We are seeking an exceptional Chief Executive Officer to lead us through this next phase, navigating a shifting external landscape while ensuring our organisation continues to thrive.

The human rights sector is facing immense challenges. Survivors’ needs are growing more complex, the policy environment is increasingly hostile, and resources remain constrained. Our new CEO will meet these challenges with determination, building on our legacy of expertise to drive systemic change. You will have the opportunity to shape innovative service delivery, influence policy at the highest levels, and ensure that our voice continues to punch above its weight. As the leader of both charities, you will work closely with our highly skilled Boards of Trustees, including our Lived Experience Board Observers, to ensure our work remains authentic, grounded in survivor experience, and impactful at scale.

We are looking for a leader with a strong track record of strategic leadership in the charity, non-profit, or social justice sector. An understanding of human rights and an aptitude for advocacy and influencing policy will be crucial, and we are particularly interested in your ability to build effective partnerships, enhance our external profile, and secure sustainable funding. Our organisation has long been defined by ambition beyond its size, and your leadership will help us continue to deliver world-class support while making a lasting impact on the systems that shape survivors’ lives.

This role requires someone who can move seamlessly between strategic oversight and operational excellence, from representing our mission on national and international stages to inspiring our team of 75+ staff and 100+ volunteers. Most importantly, you will bring an unwavering commitment to justice, human dignity, and the rights of survivors – the values that have defined our work since our founding.

Closing date: midnight, 14 April 2025.

Join Our Advice Workforce Development Programme – Welfare & Housing Trainee Adviser (4 Vacancies)

Are you passionate about supporting communities and looking to build a career in the advice sector? IRMO, in partnership with The Baytree Centre, High Trees, LAWRS, and Southwark Law Centre, is recruiting four Trainee Advisers as part of our Advice Workforce Development Programme.

This 12-month paid traineeship offers hands-on experience, structured training, and the opportunity to gain a Level 3 qualification in Information, Advice, and Guidance (IAG)—providing a strong foundation for a career in housing and welfare advice.

About the Role

As a Welfare & Housing Trainee Adviser, you will:
✔️ Provide direct support to individuals facing housing and welfare challenges
✔️ Receive supervision from experienced advisers and Southwark Law Centre
✔️ Develop knowledge of the welfare and housing system
✔️ Work towards a professional qualification and career progression in the advice sector

Who We’re Looking For

Essential Criteria
✅ At least one year’s experience (paid or voluntary) working with individuals in a supportive role (e.g. care worker, teaching assistant, mentor, project worker)
✅ Strong people skills, with the ability to build trusting relationships with service users
✅ A structured and organised approach to work
✅ A commitment to equality, diversity, and inclusion in service delivery
✅ Good spoken and written English and strong IT skills

Desirable Criteria
⭐ Experience working in a community setting
⭐ Knowledge of welfare and housing issues affecting communities in the UK
⭐ Additional language skills:

• Spanish (for IRMO & The Baytree Centre)

• Portuguese or Spanish (for LAWRS) – Preference for Portuguese speakers

• Understanding of issues facing Latin Americans in the UK (IRMO & LAWRS roles)

Please note: Some roles at LAWRS and The Baytree Centre are women-only positions due to the nature of the work (as per Schedule 9, Paragraph 1 of the Equality Act 2010).

Job Details

- Location: Office-based (Baytree, High Trees, IRMO) / Hybrid (LAWRS)
- Hours: Full-time (35 hrs/week) or part-time (min. 28 hrs/week)
- Salary: £25,207 per year (pro rata)
- Contract: 12-month fixed-term
- Application Deadline: Sunday, 13 April 2025 (11:59 PM)
- Interviews: Week commencing 21st April 2025

This programme is fully funded by London Funders through the Propel programme, with support from City Bridge Trust and London Legal Support Trust.

About the role

We are looking for an exceptional candidate, someone who can hit the ground running as our Senior Legal Education Officer, working closely with the Director and the rest of our small and dynamic Right to Remain staff team. 

As the Senior Legal Education Officer at Right to Remain, you will be using your in-depth grasp of the historical changes and current developments in the asylum and immigration system and your understanding of how that has affected the communities of people seeking asylum and navigating the immigration system to guide the direction of Right to Remain’s public legal education work. 

You will also be responsible for maintaining, developing, and increasing usage of our highly popular and accessible resources about the asylum and immigration system, most notably the Right to Remain Toolkit. You will deliver interactive workshops on the legal system for people navigating that system as well as professionals and volunteers. You will engage with our network of community groups to ensure that we are apprised of developments on the ground and we are communicating important changes to these support groups. You will also work with the Director to develop and deliver specific public legal education projects. You must have outstanding communication skills and the ability to engage with a wide range of audiences, in a manner that reflects Right to Remain’s mission and values. 

The role will require occasional evening and/or weekend working, for which you will receive time off in lieu (TOIL). The role will also require some travel within the UK. 

Currently, Right to Remain has six staff members. One staff is based in Manchester while the rest of the team is based in London. This post is London-based.

This is a full-time post. We can consider offering it as a part-time, 0.8 FTE post, depending on the successful candidate’s level of experience, skill set, and circumstances.

Please note that you will need to have the right to work in the UK as Right to Remain is unfortunately not in a position to sponsor people for work visas.
 

About Right to Remain     

Right to Remain is a national migration justice organisation, working with hundreds of communities and groups across the UK. As a key anchor organisation within the migration justice movement, we uniquely combine public legal education that democratises knowledge, and facilitates strategic convenings that harness radical solidarity with campaigning and community organising that builds power, further empowering people to establish their right to remain and collectively challenge injustices of the immigration and asylum system. Our vision is a world where everyone can exercise their right to remain where they need to be with dignity and humanity. Our values are agency, people power, mutual aid, solidarity, anti-racism and foregrounding people with lived experience.  

The organisation was founded in 1995 as the National Coalition of Anti Deportation Campaigns, a coalition of grassroots groups fighting against the deportation of their friends, family members, neighbours and co-workers across the UK. Our name changed in 2014 to reflect the expanded scope of the organisation’s work, in response to our community’s changing needs. As the landscape of asylum and migration law, policies and practices grew harsher, it became essential that our community understood the asylum and immigration system better from the very beginning of their journey through the process. There are three reasons for this: in order to support one another to secure immigration status and the right to remain in the UK, to proactively protect the community from the risk of the violence and trauma of detention and deportation and, most importantly, to challenge injustice and human rights abuses. We became a registered charity (1192934) in December 2020.

Since then, the main resource of our public legal education work about the asylum and immigration system, our Right to Remain Toolkit, has become the critical infrastructure for the entire asylum and migration field and beyond. It is the lifeline for many who are stuck in a Kafkaesque system: in 2023/24, it was used by an average of 64,141 unique users online every month. People use the Toolkit to practise for their asylum interviews, gather their own evidence, prepare for their own appeals when they cannot find a lawyer to represent them, and exercise agency by equipping themselves with the knowledge of what could happen to them and the options they have. Many groups, large and small, use it for their staff and volunteer training and for their work at large. Lawyers and students use it as a reference point and other professionals such as youth workers, ESOL teachers, and doctors use it to support people going through the system.

This popularity is due to the fact that our resources, workshops and outreach are accessible, practical and empowering. They are accessible because they are designed specifically for both non-specialists and people going through the system, based on feedback from our community collected over the years. They are practical because they include information about possible steps people can take to improve their chance of securing immigration status and their right to remain in the UK, also based on the tips contributed by our community. And they are empowering because they help people understand what might happen to them at each stage of the process, and how to help prepare for any given scenario, enabling them to take better control of their lives with or without the help of legal advisors and solicitors.

We also demystify legal support. We explain clearly how allies and supporters who are not accredited to give legal advice and who, for this reason, are afraid to help others can still safely provide vital support in our community. While quality legal advice remains scarce, it is vital to scale up the amount of legal support available. This both alleviates the pressure faced by the struggling legal advice sector, and connects people in the system with their supporters, equipping them with knowledge and confidence to fight for the right to remain together, and seek ways to survive the system within their local community. This knowledge of the system will always remain central to our movement.  

In fact, our legal education work goes beyond a simple gesture of information provision. Our work is relational. We carefully and consciously do this in a way that calls for solidarity to bring more people and groups into the movement, focussing on building power in our community.

The Toolkit and our workshops act as a portal through which people can enter the shared struggle for migration justice and start taking collective action to change the system – because you need to understand the system to fight it, just as our community said when we developed the Toolkit over ten years ago. The Toolkit and our public legal education work is therefore the basis of our strategic convening and campaigning, including our experience-led community organising work, These Walls Must Fall. Our refreshed Theory of Change that connects our work building knowledge (public legal education), building radical solidarity (strategic convening) and building power (campaigning and organising) encapsulates the process through which we strive to achieve our vision with our communities.

You can find out more about our organisation on our website and can also read our impact report 2022/23 and annual accounts 2023/24

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to bring struggling children hope and a future. Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences. This programme addresses the underlying issues children are facing, whilst also providing the option of direct support to their parents/carers and the school staff team.

In this role we are looking for individuals that thrive working with children and young people in a school context and are passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. The ideal candidate will hold an accredited coaching qualification and have an aptitude for creativity whether this is music and drama, sport and outdoor recreation or other fields of kinaesthetic development. The TLG Therapeutic Coach will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents/carers too, so we're looking for an individual who can build and foster strong relationships.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: 2.5 days per week (18.75 hours, term-time only)

Closing Date: Rolling Applications

For further information check out the job description attached to this page. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.

Employability Coach 

London, Hybrid 

Full time, Permanent 
  

Are you passionate about helping people to turn their lives around? If so, you might be the person we’re looking for to join our small, friendly team at Working Chance.    

We’re an award-winning national charity, the UK's only employment charity solely for women with convictions.      

We’re led by our vision of a society where every woman with a conviction has the support and opportunities she needs to flourish. Our mission is to support these women to create independent, purposeful lives through helping them to build careers. We believe no woman should be held back by her past.   

Our Employability Coaches play a vital role in helping women with convictions build the confidence, knowledge and skills needed to become ready for work. Through virtual and in-person one-to-one sessions, you will use a coaching approach to support women in setting career goals, developing their interview skills and CVs, and preparing to disclose their criminal record to employers. 

The ideal candidate will have a strong background in supporting women facing complex challenges, such as involvement in the criminal justice system, financial hardship, domestic violence, homelessness, substance dependence, or experiences of trauma and mental health issues.

Strong emotional resilience is essential to manage the demands of working with women who have experienced trauma, while consistently maintaining a non-judgmental approach and clear professional boundaries. You will need to be highly empathetic, able to build trust and rapport effortlessly with individuals from diverse backgrounds, and confident in leading group sessions to deliver engaging and impactful support. 

This role requires someone who is highly organised and capable of managing a varied workload. Solid written communication skills and proficiency in IT and MS Office (Word, Excel and PowerPoint) are essential. Experience with case management systems is advantageous, though a demonstrated ability to learn new technology quickly is also valuable.

The ideal candidate will bring a passion for the charity’s mission and demonstrate a strong teamwork ethic. You will join a friendly and supportive team who are passionate about what we do. Our frontline staff are a close-knit team who collaborate closely every day. Regular supervision and team meetings are a key part of how we work, ensuring staff are supported and able to deliver the best outcomes for the women we support. We're seeking someone who values this way of working and is committed to being an active part of the team. 
 
You will join a friendly and supportive team who are passionate about what we do. In addition to a competitive salary, we offer benefits including flexibility, generous holiday allowance, time off for your birthday and wellbeing days.     

For further information on Working Chance, please see our website.

Closing date: Midnight on Sunday 6th April 2025 

Interview date: Thursday 17th April 2025 

We welcome a broad range of candidates, particularly those who identify as Black, people of colour, people with lived experience and people from a range of ages as they are underrepresented in our organisation.     

Please note that this requires a Basic DBS check and must pass HMPPS vetting because the role includes some work on contracts commissioned by probation services. 

Due to requirements set out in these contracts, this position is open only to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1. 

Applications for this role are through the Charity Job website. We want you to have every opportunity to demonstrate your skills, ability and potential; if you require any assistance or adjustment, please contact us via email, so that we can help with making the application process work for you.   

While we recognise the growing role of AI tools, we believe that your genuine insights and experiences are key to understanding who you are and the value you can bring to our organisation. Therefore, we strongly encourage applicants to provide personal answers that reflect their own thoughts and reflections. Your individuality matters most to us, and AI-generated answers may limit your opportunity to stand out. 

If you believe you would add value to the organisation within this role but don’t meet all the criteria we have laid out in the advert and job description, we would still love to hear from you.     

We are a local charity that enables people and organisations to get involved, helping to build strong and vibrant communities in Buckinghamshire.

We do this by helping people find volunteering opportunities, advising charities and other not-for-profit groups on all aspects of running an organisation, and directly supporting those most in need in the community.

Key Tasks

• Lead and deliver projects as part of a high-quality programme of support and development for the Voluntary, Community and Social Enterprise Sector and Communities in Buckinghamshire. (See appendix)
• Lead on specialist knowledge areas, including supporting the leadership team to develop strategies, policies and procedures, and advising/training VCSE organisations on the subject. (See appendix)
• Support the leadership team in the design, development and planning of the programme.
• Develop volunteering roles and recruit, induct and supervise a team of volunteers and associates to support the programme.
• Develop and deliver outreach and engagement activity to community groups and local charities.
• Induct and train new staff and volunteers about your areas of responsibility.
• Manage relationships with a wide range of stakeholders across the public, private and voluntary sectors to support the development of the programme and delivery of programme objectives.
• Represent and advocate for the charity and the voluntary and community sector, at partnership or public meetings and events.
• Develop and secure income sources, including grants and commissions and commercial income generation.
• Identify and develop partnership opportunities and manage relationships with funders and other key stakeholders.
• Support the leadership team to prepare budgets and plan and manage the allocation of resource to ensure the efficient and effective delivery of the work programme. 
• Giving advice on fundraising and bid applications

Diversity & Inclusion

Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities. 

Base of Work

Hybrid typically minimum 1 day per week at Community Impact Bucks’ Office near Aylesbury with the rest working from home. This role requires attendance at local community events across the county, occasionally in the evenings or at weekends, so you must be able to travel throughout Buckinghamshire.

The UK Electronics Skills Foundation (UKESF) is an educational charity that collaborates with industry and academia to tackle the skills shortage in the UK’s Electronics sector. We are seeking a hands-on Head of Finance and Business Services to lead our financial operations and business services ensuring strong financial management, compliance, and organisational efficiency.

This is an exciting opportunity to join a fast growing and impactful charity, playing a key role in shaping our financial strategy while ensuring robust financial controls and compliance, and the effectiveness of our business services.

As Head of Finance and Business Services, you will be responsible to the CEO for overseeing all financial aspects at the UKESF, including financial planning, budgeting, reporting, and risk management. A key part of the role is managing grant funding and ensuring compliance with reporting requirements from grantors (e.g. UKRI and Innovate UK). Also, responsible for management of key business services including management information, resources and technology.

This role is ideal for a qualified (or part qualified) ACA, ACCA, CIMA, CIPFA) with experience in charity finance, grant reporting, and financial project management. You will provide strategic leadership while also being hands-on with day-to-day business and financial operations, including managing budgets, payroll, support services, overseeing AP and AR and financial reporting using Xero.   

KEY RESPONSIBILITIES

Financial Strategy & Management

• Contribute to the development of UKESF’s financial strategy, business services and resource strategies.
• Oversee financial planning, budgeting and forecasting, ensuring effective resource allocation and efficient provision of business services.
• Provide financial insights and advice about business services and resources to support strategic decision-making by the Chief Executive and Board of Trustees.
• Prepare accurate financial and management reports including budget and monitoring forecasts for the Board, senior leadership, and funders ensuring timely reporting.
• Ensure compliance with charity financial regulations, including SORP and fund accounting. 
• Lead on government grant reporting, ensuring compliance with UKRI, DSIT, and Crown Commercial Office requirements.
• Track and report on multiple funding streams, ensuring accurate project financial management.
• Oversee statutory accounts preparation and the annual audit process.
• Manage and develop strong financial controls and risk management processes.
• Monitor cashflow and report regularly to CEO any concerns

Grant & Project Finance Management

• Manage delivery contracts and, grant funding, ensuring compliance with financial and reporting conditions are met.
• Develop project budgets and financial models for funding applications.
• Review and monitor ongoing projects cost
• Monitor grant expenditure and prepare financial reports for funders.

Day-to-Day Financial and Business Operations

• Oversee business services contracts, procurement, financial controls, payroll, pensions, VAT, and gift giving processes and liaising with relevant agencies as appropriate.
• Ensure efficient financial administration, including reconciliations and expense management.
• Through Cashflow monitoring manage bank balances utilising investment accounts where appropriate to maximise revenue.Manage financial systems and reporting using Xero accounting software.
• Manage IT support contract ensuring Cyber Essential standard compliance.

Governance & Leadership

• Act as the key financial and business services advisor to the Chief Executive and Board of Trustees.
• Produce reports and financial insights.
• Develop and implement financial and business services policies and procedures.
• Support team on all routine finance and business services tasks.
• Manage external stakeholders and contractors.

ABOUT YOU

Essential

• Qualified or part qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent).
• Knowledge of charity finance, including SORP, fund accounting, and financial governance. 
• Expertise in financial and management accounting, including reconciliations and cash flow management. 
• Experience in budgeting, financial and resource planning, and project costings for multi-stream funding.
• Proficiency in Xero accounting software, including financial reporting, bank reconciliations, and payroll.
• Strong financial analysis skills, with the ability to present financial information to non-financial stakeholders.
• Experience in preparing statutory accounts and working with auditors.

Desirable

• Experience working in a small charity or organisation with multiple funding streams.
• Experience managing and reporting on grant funding, for instance from UKRI and Innovate UK.
• Experiences of business services e.g. management information, resource management and management of business services contracts.Experience supporting governance processes and working with trustees.
• Experience of Government Contracts through Crown Commercial Service
• Experience of successful implementation and rollout of new CRM systems.

WHAT WE OFFER

• Flexible working hybrid working.
• The opportunity to play a key leadership role in a growing and impactful charity.
• Competitive salary and pension contributions.
• A chance to make a difference in addressing the UK’s Electronics skills shortage.
• Support to complete accountancy qualifications.

To apply, please submit your CV and a cover letter outlining your suitability for the role.

If you have any questions or would like an informal discussion, please contact us.

HR Officer

We are seeking an experienced and proactive HR Officer to help shape the people strategy, drive recruitment, and support the well-being and development within an incredible charity. 

Position: HR Officer

Salary: £31,922 per annum (pro-rata: £25,538 actual)

Location: The Vassall Centre, BS16 2QQ, with some off-site working

Hours: 21 hours per week (flexible working available)

Contract: 12 months fixed term

Benefits: Pension contribution of 5%, 29 days annual leave (pro rata) ,Professional development and career progression

Staff working groups, BenefitHub discounts and perks, Health Cash Plan, Employee Assistance Programme, Discounted gym memberships, Team away days and social events, Free on-site parking, On-site café

About the Role

At the heart of the charity is a commitment to empowering communities, creating opportunities, and transforming lives. As HR Officer, you will play a crucial role in supporting people, ensuring staff and volunteers feel valued, supported, and equipped to carry out their vital work.

This is more than an administrative role; you will shape HR policies, drive recruitment and retention strategies, and promote a positive, inclusive workplace culture where people thrive. You’ll be part of a friendly and passionate team, working together to create lasting social impact.

Key Responsibilities:

• Lead on recruitment and onboarding, ensuring the charity attracts and retains talented individuals.

• Provide expert advice on HR policies, employment law, and best practice.

• Play an active part in HR function improvement projects

• Maintain accurate HR records, using BreatheHR and other systems.

• Support staff well-being through training, development, and engagement initiatives.

• Champion a culture of inclusion, fairness, and continuous learning.

• Work closely with senior leaders to ensure HR aligns with strategic goals.

• Provide HR support for volunteers, helping to build a thriving volunteer community.

About You

As HR Officer you will be an enthusiastic, people-focused HR professional who thrives in a purpose-driven environment. You will bring:

• Generalist HR experience, including recruitment, policies, and employee relations.

• A CIPD Level 5 qualification (or working towards it).

• A strong understanding of UK employment law and HR best practices.

• The ability to engage and advise senior managers with confidence.

• Experience working with HR systems, ideally BreatheHR.

• Excellent organisational and communication skills.

• A passion for creating a positive, inclusive, and high-performing workplace.

• An understanding of the charity or housing sector (desirable but not essential).

About the Organisation

The charity are dedicated to supporting people to live independent, fulfilling lives. Their work spans housing, community support, and well-being services, ensuring that everyone, regardless of their background, has the opportunity to thrive.

As part of the team, you’ll be making a difference every day, ensuring the workforce is supported, engaged, and inspired to continue delivering life-changing work.

Other roles you may have experience in could include: HR Advisor, People & Culture Officer, HR Business Partner, Talent & Recruitment Officer, HR Coordinator, HR Manager, HR Administrator.

We are looking for a friendly and enthusiastic Grants Assistant with proven interpersonal skills and the ability to work as part of a small team. You will have the confidence to work independently, with the ability to manage and prioritise multiple tasks as well as contribute more widely to the team’s activities.

You will be hard-working, reliable and able to work collaboratively with a wide range of colleagues across both the Charity and with staff across different hospital departments, ensuring that the reputation of the Charity and the Charity Team remains high by always working in a professional manner.

This post provides a key supporting role in the administration of the Charity, and you will provide finance and administrative support to the grant management processes to ensure that applications, approvals and payments are up to date and accurate and comply with charity policy and legislation.

An important aspect of this role will be in supporting the Grants Manager to implement the Charity’s new Grants strategy and deliver a successful grant-funding programme across the Trust, working alongside colleagues to ensure positive outcomes and the wider sharing of good news stories about grant awards.

You will be a point of contact for all grant queries and may need to guide claimants to manage the process, requiring a “helping hand” approach where necessary.

The successful candidate will have experience in an administrative or financial role, which ideally will have involved using online financial systems or databases.

Experience in the charity sector and knowledge of grant award processes would be an advantage.

KEY JOB RESPONSIBILITES

• Processing grants-related payments, working alongside the Grants Manager and other finance teams in the Trust, to investigate and resolve any discrepancies.
   
• Exporting grant and payment information from the Grants system and assisting with the reconciliation of the grants and the accounts systems as required.
   
• Maintaining the grants database and other records as necessary, ensuring systems are kept up to date and correspondence for grant applicants and suppliers are filed and stored in accordance with appropriate Data Protection requirements.
   
• Assisting in the processing, monitoring and follow-up of charity grants, including corresponding with grant applicants to obtain appropriate information to support the grant making process.
   
• Produce monitoring reports for the Senior Management Team and Grants Manager.
   
• Provide support and guidance to NUH staff and to the Charity’s fund advisors, offering advice on appropriate charitable funds expenditure in line with Charity Guidelines and the Charity Commission’s donor intent guidelines and legislation.
   
• Liaison with hospital staff and charity fundraisers in relation to donor intent, including assisting with the fulfilment of Charity Grants and procurement of small items.
   
• Be the first point of contact for small grants, participating in Trust engagement and providing support to applicants and grantees as required. Deputising with the administration of the grant applications and awards process in the absence of the Grants Manager.
   
• Undertake other work in support of the Charity’s objectives and any other duties identified by the Charity Executives and/or Grants Manager.
  
   

 GENERAL DUTIES
 

• Providing effective day to day administrative support covering the Charity phone line and jointly monitor the Charity Grants inbox ensuring all emails are answered or distributed as required.
   
• Providing cover arrangements in relation to general charity administration including opening post, ordering stationery, credit card purchasers, receiving and counting donations (cheque and cash) from staff and other donors in accordance with charity procedure.
   
• Meet and greet donors and visitors as required, and ensuring that a customer-focused approach is adopted at all times to maximise the opportunities of encouraging donor giving.
   
• Assisting new members of staff and providing absence cover for other Finance team members as agreed from time-to-time.
   
• Participating in external and internal annual audits as required.
   
• Working within legal and charity guidelines.
   
• Participating in and contributing to own Personal Development Review.
   
• To carry out any other duties that may reasonably be required.

If you would like to chat more about the role, please contact Lisa Halsall at Nottingham Hospitals Charity.

Your new company

One of the largest social housing providers in the UK is seeking an experienced Finance Business Partner to join their team. You would act as a vital link between the Finance and Operational service charge teams, optimising income and ensuring compliance and legislation to provide residents with fair and transparent charging.

Your new role


Responsibilities would include;

• Financial management, specialising in service charge operations
• Communicate effectively across all levels, influencing financial and strategic decisions
• Play a crucial role in understanding and managing the financial aspects of service charges, ensuring accuracy, compliance and efficiency.
• Act as a strategic advisor to service charge teams, offering dedicated business partnering support.
• Lead financial planning and reporting for service charges, adhering to legal and audit requirements and ensuring timeliness and accuracy
• Build and maintain strong relationships with internal teams, particularly Operations, and relevant external partners to enhance service charge processes
• Develop and adapt reporting processes to meet the specific needs of service charge management, providing insightful financial analysis

What you'll need to succeed

• Full CCAB accounting qualification, with active membership and supporting CPD.
• Strong communication and interpersonal skills.
• Demonstrable experience of finance business partnering, and evidence of strong relationship building with internal and external stakeholders.
• Good Excel skills.
• Willingness to learn about service charges and legislation.

What you'll get in return

• £62,000 - £69,000 salary
• Hybrid working arrangement with 3 days expected in the office
• 25 days annual leave + 3 days Christmas closure
• Contributory pension scheme, up to 10.8% employer contribution

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Job Title: Chief of Staff
Department: Executive
Responsible to: UWC International Executive Director
Location: London (UK) - hybrid working 
Salary: £46,200 gross per annum
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent
Start Date: Ideally 1 May 2025 but flexible to accommodate candidate’s circumstances

Are you our new Chief of Staff?

We are searching for a Chief of Staff to play a pivotal role in supporting the Executive Director and driving forward strategic projects that are core to the operations of UWC International and the future of the UWC movement. As a trusted advisor, the Chief of Staff will enhance the effectiveness of the Executive Director by analysing complex issues, synthesising information, and preparing recommendations. They will oversee cross-functional initiatives, ensuring alignment with UWC’s 2030 strategy, and work closely with internal and external stakeholders to define success, establish momentum, and transition initiatives to the appropriate UWC International Office teams.

This role requires a strategic thinker with exceptional problem-solving and project management skills, as well as the ability to engage with senior stakeholders and influence across all levels of the organisation. The ideal candidate will bring experience in consulting or a similar strategic role, a proactive mindset, and a commitment to UWC’s mission of making education a force to unite people, nations, and cultures for peace and a sustainable future.

About us

Changing the world takes passion and dedication

UWC is a global family of schools and programmes with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There they don’t just learn how to be great at passing exams; they learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better. 

Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business.  For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global community of over 85,000 changemakers transforming the lives of others. 

About UWC International 

The UWC International Office serves as the operational arm of UWC International, a UK-registered and Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 85,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London and Berlin

• Generous holiday allowance – 28 days per year plus eight public holidays (pro rata for part-time or fixed-term contracts).
• The standard working hours are 38.5 per week. We operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. We support flexible working and are happy to discuss different working patterns.
• We offer up to two paid days per year for volunteering and up to two paid days per year for study leave.

UWC International London

• We offer a health and well-being support package, which includes income protection, an employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy and a well-being calendar featuring podcasts and webinars.
• Cycle to Work scheme
• Perks/discounts portal, which provides a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Enhanced Maternity Pay and enhanced Paternity Pay
• Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary, and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%. This applies to everyone aged 22 and above but under state retirement age, earning at least £10,000 p.a. and classed as working in the UK.

Visa requirements

Anyone who applies to work at UWC International in London must have a valid work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK  in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages). 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description
• Explain why you want to join UWC International
• Provide confirmation of your eligibility to work or reside in the UK
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered. 

Deadline for application: 23.59 (UK time) on Sunday, 6 April 2025

Interview and/or assessment dates: 
First round interviews on 10 and 11 April 2025 (remote)
Second round interviews on week beginning 14 April  2025 (remote/in-person)

For further information on this opportunity, please see the detailed job description attached.

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
 

Your new company

One of the largest social housing providers in the UK is seeking an experienced Finance Business Partner to join their team. You would act as a vital link between the Finance and Operational service charge teams, optimising income and ensuring compliance and legislation to provide residents with fair and transparent charging.

Your new role


Responsibilities would include;

• Financial management, specialising in service charge operations
• Communicate effectively across all levels, influencing financial and strategic decisions
• Play a crucial role in understanding and managing the financial aspects of service charges, ensuring accuracy, compliance and efficiency.
• Act as a strategic advisor to service charge teams, offering dedicated business partnering support.
• Lead financial planning and reporting for service charges, adhering to legal and audit requirements and ensuring timeliness and accuracy
• Build and maintain strong relationships with internal teams, particularly Operations, and relevant external partners to enhance service charge processes
• Develop and adapt reporting processes to meet the specific needs of service charge management, providing insightful financial analysis

What you'll need to succeed

• Full CCAB accounting qualification, with active membership and supporting CPD.
• Strong communication and interpersonal skills.
• Demonstrable experience of finance business partnering, and evidence of strong relationship building with internal and external stakeholders.
• Good Excel skills.
• Willingness to learn about service charges and legislation.

What you'll get in return

• £62,000 - £69,000 salary
• Hybrid working arrangement with 3 days expected in the office
• 25 days annual leave + 3 days Christmas closure
• Contributory pension scheme, up to 10.8% employer contribution

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About us

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.

About the role

The Children’s Services are responsible for delivering services to separated refugee children. The service also leads on raising the profile of their clients and advocates on their behalf. Supporting this work, the service also promotes good practice to statutory and voluntary agencies and supports the Refugee Council Advocacy and Engagement Team to influence government to improve policy decisions and policy making at a national level.

The focus of the Independent Unaccompanied Asylum-Seeking Children Support Service (IUSS) is to offer advice and support to separated children, particularly around their asylum application, and to signpost and refer children to statutory and voluntary agencies, working with local authorities to ensure that appropriate services are provided. The service is contracted by the Home Office.

Based in Luton, you will need to be able to travel across Hertfordshire, Bedfordshire and preferable live within one of those areas. This job is suitable for some home working subject to prior authorisation.

For more information on the role and to apply, please visit our website via the apply button.

Closing date: 4 April 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Welfare Rights Adviser & Triage Officer

Salary £32,445 per annum ( £19,467 pro rata for part time) - subject to skills and experience 

Hours of work 22.5 hours a week over three days (initially a 3 month temporary contract). Hybrid working for the foreseeable future with regular attendance to the office at least 2 days a week at Royal Free Charity, The Pears Building, Pond Street, London, NW3 2PP and Royal Free Hospital- Support Hub.

Our vision

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

What we do

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care. Our volunteering, support hub, and complementary therapy teams enhance the hospital journey for all patients – whether they live locally or come from further away to access the trust’s specialist services. Our support of the RFL workforce enables staff to perform at their very best. Spanning individual professional development and training through to organisation-wide interventions, our initiatives bolster employee resilience and mental health so staff can achieve the best outcomes for patients. We fund ground-breaking research with the potential to change people’s lives, whether it’s through our grants programme or delivering major capital funding appeals.

Our approach

We are a solution-focused strategic partner to the RFL, helping our hospitals to go further and faster than the NHS could do alone. We believe funding decisions should be made based on strategic priority and impact, with a strong focus on co-production.

The Royal Free Charity (the charity) invests in:

- enhanced support for patients

- vital support for our staff

- ground-breaking research and innovation

- cutting-edge medical equipment

The generosity of our donors, fundraisers and volunteers enables us to do this.

The charity, which employs over 90 people, is working towards becoming an employer of choice.

The role

The welfare rights adviser & triage officer will report to the welfare rights supervisor.

Welfare and benefits casework (approximately 50% of the role) and Triage officer (approximately 50% of the role).

In this role, you will triage all referrals we get into the Support hub and take a small number on as casework.

You will be supporting people affected by long term health issues with financial challenges, supporting with benefit and housing advice, and referring on for further support where appropriate. 

The team

The support hub department is here to support people affected by long term health conditions (patients and carers), to help them with the practicalities of living with a chronic condition; to improve wellbeing and quality of life. 

We are here to transform patient experience and staff experience and change lives for the better.

We aim to play our part in addressing inequalities in health, through supporting with the wider determinants of health (e.g., finances, housing); areas which can have a direct impact on someone’s health outcomes and recovery. Through doing this, we support the NHS and Royal Free London NHS Foundation Trust staff, stepping in where they may not have the time or expertise.

Principal accountabilities / responsibilities: -

Welfare and benefits casework (approximately 50% of the role) and Triage officer (approximately 50% of the role)

Triaging:

· To provide an efficient and effective system to support referrals and enquiries into the support hub welfare rights advice service.

· To assess eligibility of referrals and enquiries, according to set criteria

· To triage referrals into the service (usually patients referred from Royal Free Hospital clinicians), assessing individual situation and level of need).

· Offering one-off advice based on circumstance, providing accurate, up to date information

· To allocate those with the highest level of need for ongoing case work to an adviser

· To develop and maintain effective working relationships and referral systems, with a broad range of service providers.

· To refer or signpost people to other services where required 

· Establishing trust, effectively responding to clients going through challenging times. 

· Making sense of information, using your skills as an adviser to establish where and how help is needed for each individual.

· Give value to the resources of the client who is accessing support, helping to focus on a positive client journey.

· A small number of those that you triage, you will take as casework.

Welfare and benefits casework

· To provide welfare rights advice and casework for people affected by long-term health conditions, including inpatients, outpatients, and carers.

· To work two days per week on site, mainly based at the Royal Free Hospital or the Royal Free Charity officer

· To provide advice and support on welfare benefits, housing matters (that do not require a solicitor), and non-FCA regulated debts.

· To check whether clients are in receipt of all the benefits they are entitled to and help them claim relevant benefits.

· To help clients understand benefit decisions and challenge them (where appropriate) by way of mandatory reconsiderations and appeals.

· To help clients ensure they keep to their responsibilities in respect of their benefit claims, for example by notifying any relevant changes of circumstances.

· To refer or signpost clients to other agencies or departments as appropriate, e.g., housing solicitors; community care cases involving social services and NHS duties, FCA-regulated debt and immigration services.

· To signpost or refer to other services that might be valuable to a client such as condition specific charities, mental health support, or offerings in the local community that would improve their health and wellbeing.

· As part of this role, there may be some advice given to NHS staff.

· There may also be some involvement in new advice projects

Working with others

· To provide a combination of face-to-face and telephone appointments.

· To ensure that people accessing the service feel welcomed, valued, and understood.

· To provide first class customer service to all enquiries, including staff, patients, and carers of the Royal Free London

· To effectively support RFL hospital staff, feeding back to referrers, and focusing on building positive relationships across the Trust.

· To engage effectively with casework supervision, including by keeping accurate, up-to-date records on the case management system and following internal team processes

· To work with the support hub team members, offering peer support, sharing learnings, and participating in team meetings

· To build effective working relationships with staff in other departments of the Charity

· To build good working relationships with other relevant organisations, and to liaise and establish contact with relevant national and local agencies and services.

· To maintain up-to-date knowledge of external agencies and changes in legislation, policies and practices and adapt and share this information as appropriate.

· Safeguarding – to be aware of your duty to protect individuals to live free from abuse, harm and neglect, and to follow correct internal policies and procedures where you have concerns for an individual.

Administration

· To provide a high-quality service that is personal, responsive and sensitive, ensuring confidentiality and adhering to the Data Protection Act 2018 and GDPR.

· To maintain case records for all client contact, to enable the continuity of casework, ensuring an accurate and up to date case work system, using our case management system ‘Advice Pro’, following the advice team processes and keeping to the ‘terms of service’ we send to clients.

· To maintain the diary for booking appointments and follow-up actions, using the case management system.

· To respond to phone and email enquiries from clients and third parties, in a timely manner.

Person Specification

Qualifications

· CSE/GCSE in Maths and English or equivalent

Experience

• Extensive experience working in a welfare-rights related role and independently (Essential).
• Managing your own case load, supporting people with a range of welfare issues including benefits (applications, mandatory reconsiderations, appeals) and housing issues.  (Essential).
• Experience of working with people affected by long term health conditions would be beneficial, as well as an understanding of the issues and challenges they face.
• To have experience using a case management system; proficiency with Advice Pro would be advantageous.

· Not for profit or NHS experience would be helpful.

Skills & knowledge

• Up-to-date knowledge of welfare benefits and rights, housing and debt (considering what matters must be referred on)
• To have excellent communication skills, including: 
  • Outstanding listening skills
  • Effective verbal skills, while adapting your approach to different audiences
  • Excellent written skills
• The ability to empathise and support people going through difficult times
• To be able to deliver a high quality of customer service to agreed timescales; and
• To be highly proficient in carrying out independent and varied case work
• Excellent IT skills, including a thorough knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook).
• To have an outstanding eye for detail and accuracy.

· The ability to prioritise, organise and manage workload effectively whilst dealing with unplanned interruptions.

• Awareness of other pathways and services available to signpost or refer people.
• To have excellent numeracy, literacy, and administrative skills.
• To be willing to continue updating own knowledge and skills, including learning of new systems where required. 
• To be self-confident and willing to take responsibility.
• Gaining insight from your role to inform the RFC’s contribution to national conversations.

· Able to deal with sensitive information in a confidential and professional manner.

· Understanding of the role of health and social care services and pathways would be helpful

Benefits:

Core benefits

· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

· Expert financial advice from our financial partner, the London Credit Union

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Fortnightly guided meditation

· Free massage therapy from our complementary therapy team

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

The recruitment process

To apply for this post send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification. 

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: Thursday 10 April 2025, midnight

Interview date: Tuesday 22 April 2025/Wednesday 23 April 2025

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

- You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect