Performance Marketing Jobs

Job description

LOCATION: Hybrid - to be discussed at interview

SALARY: £34K pro rata and negotiable dependent on experience

REPORTING TO: CEO

DIRECT REPORTS: None

WORKING WITH: Fundraising & Marketing Teams

HOURS: Full time although part-time considered to be discussed at interview

12 month contract maternity cover commencing January 2025 (start date to be discussed at interview)

BENEFITS:

• 28 days annual holiday pro rata inclusive of bank holidays.
• Supportive and flexible working environment. Birthday given as holiday.
• Employee Assistance Program
• Workplace Pension

ABOUT THE ORGANISATION:

We are a national charity based in North Devon and work to re-home ex-commercial laying hens which would otherwise go to slaughter. As a result of our work hens are now the fourth most popular pet in the UK and hen adoption is hugely popular, we have rehomed over 1,000,000 hens and counting!

If you are an experienced fundraiser interested in joining our dynamic, friendly and enthusiastic team, please check out our latest role and get in touch.

ABOUT THE ROLE:

As our Individual Giving Manager you will organise and oversee all our individual giving activities. You will develop income and engagement from individuals working across a range of income streams including but not limited to Regular Giving, Philanthropy, Legacy, Appeals and Lottery.

You will also oversee strategy with a view to gaining ongoing growth, through developing engaging fundraising campaigns and delivering high quality, timely and personalised stewardship to recruit new and retain existing supporters.

You’ll be an experienced fundraiser with a proven track record of using a variety of direct marketing techniques to grow Individual Giving. You will work closely with our MarComms team to create content across various channels ensuring relevant and engaging communications are sent to supporters across email, BHWT newsletters, social media, BHWT magazine and video.

KEY AREAS OF RESPONSIBILITY:

• To develop and deliver strategy across Individual Giving in an effort to maximise income.
• To steward and recruit donors whilst developing and retaining regular and cash givers.
• To manage a calendar of compelling fundraising projects and campaigns including direct marketing appeals across electronic, postal and social media channels.
• To utilise insight and data to set, monitor and evaluate campaigns and revenue performance.
• Management of our BHWT lottery.
• To build and nurture effective relationships with a number of segments including major donors, regular givers and pledged legators, increasing value and loyalty from new and existing donors.
• To examine supporter data to identify patterns and trends, helping to build and develop insights into BHWT supporters.
• To segment various data audiences for postal appeals using Salesforce.
• To explore and test new methods for donor recruitment and retention.
• To analyse and report on fundraising activities to maximise return on investment and feed key findings to the CEO.
• Collaborate closely with MarComms to build understanding and support across the organisation whilst delivering rewarding, interconnected projects and appeals.
• To create and update donor records ensuring accuracy and consistency at all times.
• To provide support to other areas of fundraising where appropriate.
• To undertake ad hoc tasks from time to time as required.

ESSENTIAL QUALIFICATIONS AND EXPERIENCE

• A strong empathy for animal welfare and the work of the BHWT
• Demonstrable successes in growing income across multiple IG revenues with a wide range of activities, campaigns, and appeals
• Proven experience of researching, evaluating, testing and implementing successful fundraising products or activities
• Experience of utilising performance metrics and KPIs for donor acquisition, cost-benefit, and return-on-investment analyses
• Proven experience of campaign management and delivery
• Track record of developing and optimising supporter-focused content and products that increase reach and engagement across a wide range of channels
• Experience of using a fundraising database and segmenting relevant fundraising data
• Ability to drive success and inspire others to ensure relevant targets and standards are met
• Ability to prioritise and manage a busy programme to ensure the smooth running of a full calendar
• Exceptional interpersonal skills with the ability to influence and persuade a wide range of stakeholders including suppliers, supporters, and colleagues
• Excellent written and verbal communication skills, with the ability to communicate effectively to different types of audience through various channels
• Thorough knowledge of fundraising regulations and data protection
• Experience of using Microsoft Office Suite

DESIRABLE

• Working in a national charity
• Knowledge/understanding of Salesforce
• Knowledge/understanding of GiveWP

ESSENTIAL PERSONAL ATTRIBUTES

• Commitment to delivering a high quality service
• Excellent time managements
• A proactive approach to all areas of work
• Ability to work independently or as part of a team
• The ability and social skills to work collaboratively with staff at all levels.
• Flexible and adaptable approach to work demands across the whole organisation

OTHER

• Willing and able to work occasionally out of hours

• Fundraising Experience: At least 1 year (required)

Expected start date: Early January 2025 - to be agreed

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 1.3 million children and families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

The role is in our Digital team, which reports to the Chief Operating Officer, but since the website encompasses all aspects of our work from service delivery and information provision to PR and fundraising, this role works collaboratively with all teams.

Initially the role will help the team to plan the content workstream, agreeing roles, responsibilities, timescales and success measures. This role would work then as part of a cross-team editorial effort with key stakeholders to create the new webpages, keeping colleagues informed and engaged throughout the project. Once the site goes live, you would help with aftercare and making sure the site gets off to a good start, making any additional edits or new content as needed based on performance and feedback. Towards the end of the contract, post-launch, this role would help to upskill and support selected colleagues in other teams to take more hands-on responsibilities with website content creation and governance as part of a new, decentralised approach.

The ideal candidate will have strong planning, organisational and workflow management skills. They will also have proven experience of creating and adapting user-centred, engaging and successful content for websites – primarily including text, images and graphics, but also video – ensuring output answers its brief, supports brand and strategic objectives, and is fit for purpose, channel and audience.

PLEASE NOTE: Applying as soon as possible is advised, as the vacancy may close early, due to the high volume of applicants.

Want to join us? Find out more about who we are via our website.

To apply, please send a copy of your CV along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

Closing date: 11th December 2024 at 5pm.

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further (contact details can be found on our website).

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

£48,600 - £52,900 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

This is an exciting new role within our Strategic Communications, Campaigns and Brand team. The Senior Strategic Communications and Campaigns Manager will be leading strategic content and public affairs within Prostate Cancer UK.

You’ll drive all our major campaigns and the development of the multiyear messaging narrative, all while directing and collaborating with a diverse and talented team of specialists. Your work within strategic communications and campaigns will inspire action and drive positive change for men with, or at risk of, prostate cancer.

Working closely with the Head of Strategic Communications, Campaigns and Brand you’ll outline and develop our narrative to our audience and communities, ensuring our campaigns are integrated across the Communications directorate and the wider organisation. You’ll manage the strategic content and public affairs teams as the key point of contact of our external public affairs agency.

What we want from you

You’ll have strong experience in scoping, developing and delivering effective and compelling communications and major strategic campaigns. 

A strategic thinker who can drive results and think long-term. You’ll be working on policy issues and successfully developing a multi-year narrative. while balancing getting involved with the team and the details.

You’ll be a strong collaborator who can build great relationships with different Communications team, Fundraising and external partners. You’ll be a natural leader who knows how to inspire and manage a team, supporting creativity while meeting deadlines and objectives. You’ll be an excellent communicator – who’s comfortable communicating complex technical information to general audiences.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.

We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.

Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 8th December 2024.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 9th December 2024. The interview process is expected to consist of two stages. 

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Role description: 

We are seeking a highly motivated self-driven, and energetic individual to join our Fundraising Team as the Corporate Fundraising Officer. You will lead on fostering excellent working relationships with potential and existing corporate partners. You will need to work closely with the Philanthropy and Partnerships Manager to shape the plans required for the future.

The post holder will require a good knowledge of fundraising and considerable energy and enthusiasm that will inspire excellent relationships by increasing charity of the year partnerships and employee fundraising/giving. You will be target driven, proactive, a determined self-starter and thrive on working with a range of partners, encouraging them to choose Southampton Hospitals Charity as their preferred charity. 

Main Responsibilities: 

• Proactively source, research and approach new corporates in order to achieve annual income targets with a focus on charity of the year partnerships, payroll giving, employee fundraising/giving, peer to peer initiatives and marketing opportunities. 

• Develop, implement, and sustain a dynamic corporate fundraising portfolio, maintaining a well-organised pipeline of funding opportunities.  

• Devise and implement a long-term corporate fundraising strategy to cultivate and secure significant donations from new and existing supporters. 

• Curate an excellent cultivation and stewardship journey in order to build and strengthen relationships and maximise income to meet agreed income targets.

• Attend and contribute to networking events, whilst actively organising events to foster relationships with new and existing corporate donors.  

• Identify, pursue and make applications to corporate funding opportunities by aligning proposals with companies' ESG policies, emphasising shared values and potential partnerships.  

• Develop creative fundraising campaigns and commercial sponsorship opportunities working with the events team to support with event costs.

• Work with the wider charity team to identify networks of prospective corporate partners and plan relationship building as most appropriate. 

• Maintain precise and well-managed donor information in the organisation’s database to facilitate efficient tracking and follow-up, and ensure records are kept up to date in a timely, accurate and consistent manner. 

• Coordinate and organise corporate volunteering activities for our corporate partners. 

• Organise events for, and with corporate partners to enhance engagement and visibility.  

• Support the fundraising team with social media content ideas that highlight our activities and showcase the impact of corporate engagement. 

Other: 

• To keep updated with guidance and best practice from the Fundraising Regulator and Chartered Institute of Fundraising. 

• Work closely with hospital consultants and other individuals leading on approved projects to ensure a full understanding of the project that can be relayed back to both existing and potential corporate partners.

​Person Specification: 

Knowledge and experience -

• Excellent IT skills including using Excel, Word, Outlook and PowerPoint as well as experience of administering and maintaining dedicated supporter CMS databases. 

• Knowledge of a fundraising database and knowledge of fundraising regulations e.g. GDPR (Beacon used). 

• Experience of collaborating with companies to encourage employee fundraising for charities. 

• Ability to effectively work under pressure and manage conflicting priorities. 

• Experience of working in corporate fundraising with a proven track record of at least 2 years’ experience. 

Skills, abilities, and behaviours -

• Demonstrated ability to secure funds from new corporate partners, with experience in winning awards exceeding £10,000.  

• Confident and skilled in delivering presentations to a diverse range of supporters, whether in groups, individually, in person, or remotely.  

• Proven experience in crafting persuasive cases for support and donor updates that motivate giving.  

• Excellent understanding of CSR, social value and employee engagement. 

• Expertise in building and maintaining strong donor relationships to ensure sustained support.  

• Strong writing skills for creating compelling cases for support and effectively presenting the organisation’s work to potential donors.  

• Ability to develop, analyse, and interpret budgets and financial information.  

• Proficient in using databases for fundraising performance analysis.  

• Excellent interpersonal and negotiation skills with the ability to motivate and influence people. 

• Ability to build personal, meaningful relationships with colleagues, customers, supporters, and donors. 

• Ability to adapt quickly and be solutions focussed. 

• Ability to prioritise and manage a demanding workload and work on several priorities at once. 

• Ability to work as part of team and to use own initiative.  

• Knowledge and experience of using a CRM database (we use Beacon) 

• Excellent communication skills with an ability to prepare and deliver compelling presentations and engage with a wide range of audiences. 

• Excellent written communication skills with an understanding of how to tailor communications for different audiences/contexts. 

• Self-driven and results orientated with a positive outlook and clear focus on supporters. 

• Willingness and flexibility to attend charity events and fundraising events led by our corporate partners, some of which may fall outside of usual office hours. 

• A full UK driving license and access to a car. 

Reporting to : Chief Executive Officer

The Fundraising Manager is responsible for delivering our fundraising strategy and increasing our income from various income streams.

This is an exciting opportunity to be the driving force behind our community fundraising and to build on our fantastic service to ensure we create a sustainable and effective organisation for years to come.

Reporting to the CEO, the role would suit somebody with excellent communications skills. Experience in fundraising, sales and marketing or a similar field is beneficial but not a necessity. The key skill is explaining the importance of our work to funders and donors in an effective way.

The Fundraising Manager will work with colleagues across the service to develop and deliver our fundraising strategy. There may be line management of communications team staff and volunteers as part of the role. It is essential for the role holder to develop and build relationships with key partners externally and to work closely with the management team and our Development Committee.

The role will focus on achieving our fundraising targets, expanding current income streams, and developing engagement and opportunities to support growth. That will include bid-writing, grant applications, community fundraising, and events.

We offer a competitive salary, flexible working, pension, 31 days holiday (plus bank holidays), specialist training and development, wellbeing tools and access to onsite parking. We will provide growth opportunities to develop your career and achieve a healthy work-life balance.

Data Insight Officer  
£26,813.56pa (FTE)

37.5 hours per week

About us:

At Bluebell Wood Children’s Hospice, we care for children and young people whose lives are just too short. Our aim is to reach every family that needs our help and to offer them the very best choice of care. Did you know that every year we need to raise £6.5m to keep our doors open and only around 16% of our income comes from government sources, the rest has to be raised through fundraising activity.

Our services include short overnight stays and community breaks at home or in the hospice. We also support the whole family from diagnosis with our multi-disciplinary Family Support team who provide counselling, sibling support groups, music therapy and much more. Our care team support these families in our modern, purpose-built building. All our rooms bedrooms have a homely feel. We have a sensory room, spa pool, cinema room and six acres of gardens.

We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use.

The role:

Are you passionate about using data to drive strategic decisions and make a real difference? Join our team as a Data Insight Officer!

At Bluebell Wood Children’s Hospice, we’re committed to making a meaningful impact, and data plays a critical role in achieving our ambitious goals. We’re looking for a Data Insight Officer to support our Income Generation team by providing data-driven insights, helping us optimise our fundraising and marketing efforts, and identifying opportunities for growth.

 

As the Data Insight Officer, you will:

· Analyse donor data to identify trends, patterns, and income-generation opportunities.

· Provide actionable insights to inform fundraising strategies and campaigns.

· Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

·         Generating income by collaborating with fundraising teams to design and evaluate initiatives.

· Manage and maintain the integrity of our CRM system (Donorflex), ensuring accurate data segmentation for targeted campaigns.

· Conduct market research to benchmark against industry standards and inform strategic planning.

· Prepare and present detailed reports and insights to senior management and board members.
 

What We’re Looking For:

Essential:

· Minimum 1 year of experience in data analysis, preferably within a fundraising or marketing environment.

· Proficiency in data analysis software and tools (e.g., Excel, SQL).

· Experience working with CRM systems (e.g., Donorflex, Raiser’s Edge) and data visualisation tools (e.g. Tableau,                Power BI).

· Strong analytical and problem-solving skills with the ability to interpret complex data sets.

· Excellent written and verbal communication skills.

· Strong organisational skills and attention to detail.
 

Desirable:

· Experience working within the charity or nonprofit sector.

· Familiarity with SEO strategies to support marketing and fundraising campaigns.

· Advanced knowledge of data visualisation and reporting tools.

Why Work With Us?
 

At Bluebell Wood Children’s Hospice, you’ll be part of a passionate team dedicated to making a positive impact. We offer a supportive work environment where your insights can directly influence our success. In addition to making a difference, we offer opportunities for professional development, flexible working arrangements, and the chance to be part of a mission-driven organisation.

We can offer the following benefits:

· 33 days’ annual leave with the option to buy and sell

· Sick pay

· Health Care Cash Back Scheme

· Free counselling sessions

· Enhanced maternity pay

· Enhanced paternity pay

· Enhanced parental bereavement leave

· Compassionate leave

· Salary sacrifice scheme

· Training & Development

· Investment in your wellbeing

· Volunteering & shadowing days

· Free parking on main site

· Free drinks and subsidised meals

· Time off in lieu

· Uniform

· Eligible for NHS Blue Light Card

· Eligible for The Company Shop

How to apply:

If you think you have what we are looking for, follow the link to our website where you can download and complete an application form.

Closing date: 2nd December 2024

Interviews:          11th December 2024

previous applicants need not apply

Do you have a passion for building, growing and nurturing corporate relationships, with a successful track record to match? Do you want to join a once in a generation appeal to give seriously ill children the best chance and the best childhood. 

Great Ormond Street Hospital Charity are hiring for a Senior Partnerships Development Manager to join us.  
 

This is the ideal role for a new business fundraiser who thrives in find and securing new business environment and wants to work with a collaborative and passionate team.  
 

You’ll have the chance to be a champion for children delivering new partnerships alongside leading, motivating and developing a team. The partnerships development team are tenacious, accountable, authentic, courageous and agile.  
 

The salary for this position is £47,405 per annum.  

Key Responsibilities

• You will lead on securing the biggest opportunities for new corporate partnerships at the number one children’s charity brand. You will have a chance to grow your career through spearheading corporate fundraising for our biggest ever campaign – the Children’s Cancer Centre. 
• You will have experience across the fundraising portfolio – COTY, sponsorship cause marketing and more. 
• You will work closely with a number of CEOs, Chairs and MDs on our Corporate Board and Marketing Panel to unlock new opportunities. 
• You will lead a team - line managing  and developing two team members to win new partnerships.

Skills, Knowledge and Expertise

• Significant experience securing multiple six and seven figure corporate partnerships.  
• Extensive new business fundraising expertise.  
• A gifted networker 
• Experience writing, creating, inspiring and successful pitches and proposals.  
• People leadership expertise.  
• Creative and proactive mindset.  

This is the ideal opportunity for someone who is looking for a career making opportunity to join one of the largest appeals in recent history.  

Whilst charity experience isn’t essential for this role, it is preferred due to the nature of our corporate partnerships.  

About The team 
 

The Corporate Partnerships team plays a vital role in supporting the charity, raising millions of pounds every year through the successful delivery of an impressive portfolio of corporate supporters. We also oversee, develop and deliver support through our retail activity and our growing brand licensing programme. 
 

The team has the benefit of a clear strategy, an inspiring cause, a fantastic charity brand, incredible networks and leverage through an active Corporate Board, and a reputation for being one of the strongest corporate fundraising teams in the sector. 
 

Please refer to the full job description below for more information.  

Closing Date: 6th December 2024 

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise and invest these vital funds at the hospital and within child health research nationally. A better future for seriously ill children starts with you.
 

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'  
 

Our commitment to Equality, Diversity and Inclusion
 

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website. 
 

As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us. 

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

At IAM RoadSmart we make better drivers and riders. As the UK’s largest independent road safety charity, formed in 1956, we’ve spent more than 60 years making our roads safer by improving driver and rider skills through coaching and education.

Our qualified experts, our network of over 70,000 members and 164 local groups are our lifeblood. They champion our cause and help drive our vision – to be the best, most recognised provider of coaching and advice for all post-licence drivers and riders, and to help make our roads safer for all.

About the Role

We are seeking an ambitious and experienced Individual Giving Manager to lead and grow our individual giving programme. This is a new and vital role in our fundraising team, focusing on creating and delivering strategies to increase unrestricted income from individual donors through appeals, regular giving, legacies, and digital campaigns.

You will have the opportunity to work on innovative campaigns, such as our upcoming 70th anniversary celebrations, and play a key role in developing relationships with our 70,000 members and beyond. This role is perfect for someone who is creative, data-driven, and passionate about making a difference.

Key Responsibilities

• Develop and implement a strategy to grow individual giving income, including appeals, regular giving, and legacy programmes.
• Plan and deliver engaging fundraising campaigns and communications to attract and retain supporters.
• Manage donor journeys and segmentation to ensure a personal and effective approach to supporter engagement.
• Work collaboratively with our marketing and membership teams to maximise fundraising opportunities across our existing supporter base.
• Analyse and report on performance, ensuring campaigns are data-driven and deliver measurable results.
• Keep up to date with sector trends and best practices to ensure our fundraising remains innovative and compliant.

About You

We are seeking a proactive and creative individual with proven experience in individual giving, legacy fundraising, or a related field, ideally within a charity setting. You will have a strong understanding of direct marketing techniques and donor journey development, excellent communication skills to craft compelling fundraising messages, and experience using CRM systems to manage and analyse donor data. With a results-driven mindset and strong analytical skills, you’ll share our passion for road safety and making a positive impact through fundraising.

IAM RoadSmart are an equal opportunities employer.

We are looking for an Interim CEO who will be responsible for continuing to action our 2023-2027 strategy.

Job Title: Interim Chief Executive
Location: Bristol/Hybrid
Hours: Part-time – 4 days a week (28 hours)
Contract: 12 months fixed term
Salary: £70,000 - £75,000 FTE (£56,000 to £60,000 for 28 hours per week)

Bristol Animal Rescue Centre is seeking an Interim Chief Executive to cover the CEO position during a period of family leave.

About Us:

Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.

In the last year alone:

• we provided nearly 24,000 days of care to domestic animals
• we rehomed, or reunited with their owners, nearly 500 animals
• we delivered over 2,600 consultations through our community outreach clinics

About the role:

In 2023 we embarked on an exciting new 5-year strategy “For people, for pets, for Bristol”.  We aim to expand our reach to more animals and residents in Bristol and the surrounding areas through a more comprehensive Community Pet Support Scheme. 

We have a number of key organisational projects that need to be driven through over the next 12 months and so are looking for a strong and authentic leader to work closely with the Chair and Board of Trustees, and lead our Senior Management and Leadership Team, in the delivery of our services and strategic initiatives.

About You:

To succeed in this role, you will have:

• a passion for the protection and wellbeing of animals
• a track record of senior roles in the charity or not for profit sectors managing multi-disciplinary teams
• substantial experience and success in organisational change and programme management
• inspirational leadership and people management skills with a commitment to motivating, multi-functional teams; optimising their knowledge, skills and potential
• a flair for engaging with supporters and internal and external stakeholders
• the skills and experience to maintain the financial viability of the organisation
• substantial experience of setting, monitoring & reviewing objectives, key performance indicators, and standard compliance mechanisms, including evidence-based measurement of improved outcomes

Full details of our current strategy and this role can be found in our attached strategy document and Job Description.

Closing date for applications: 15th December 2024
Interview dates: mid to late January 2025

To apply:

If you feel you have the necessary skills and passion to take this charity to the next stage, we would love to hear from you. Please upload a copy of your CV and a supporting statement outlining how you meet the attached role requirements.

Our aim is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us, and be themselves at work.

Bristol Animal Rescue Centre and Bristol A.R.C. are the working names for RSPCA Bristol & District Branch (a charity registered in England & Wales 205858) and the linked charity the Bristol Dogs and Cats Home (a charity registered in England & Wales 205858-1).

No agencies please.

We are looking for a Community Fundraising Officer to recruit, steward and develop relationships with individuals, groups and businesses who support the charity in their local community, aiming to give them the best supporter experience possible.

About this job:

As a Community Fundraising Officer, you will:

• Deliver our community fundraising and challenge events marketing plans.
• Support the creation of new fundraising activities.
• Deliver stewardship programmes to increase income for all activities and events. Maximising opportunities and encouraging repeat and ongoing participation.
• Monitor performance of your own areas of activity and maintain accurate and up-to-date financial and supporter records.
• Work with other Dogs Trust teams to maximise marketing opportunities.

About You:

With experience of developing and delivering excellent stewardship journeys to supporters you will have an ability to communicate with different audiences. You will have a good knowledge of planning and project management of multi-channel marketing campaigns, including digital and social media.

About Dogs Trust:

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

About the team:

We are reliant on voluntary donations to continue our work. As part of this, Dogs Trust has many supporters who wish to support us through fundraising in their local community and through participating in sporting events and challenges.

Please note that this is a hybrid role based at our London Head office 2 times per week. 

Position: Digital Services Product Manager
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342* per annum plus excellent benefits 
Salary Band and Job Family: Band 3, Profession / Technical

*You will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.  

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award-winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.  

About this job 

We’re looking for a passionate and dedicated product manager to lead the strategic development of our digital services products. 

Our digital services provide support and information to thousands of people living with multiple sclerosis (MS). You’ll be joining us at an exciting stage of our digital programme as we transform the way we engage with people affected by MS. 

You’ll play a pivotal role in driving evolution and improvement. This will include working with our existing products including our forum, webchat, symptom management tools and logged-in area of our website.

But you’ll also be leading efforts to conceptualise, design, build and implement new digital products that cater to the ever-evolving needs of our community.

We’re looking for the successful candidate to have proven experience in areas such as:

• Using a clearly defined digital project management methodology.

• Developing and executing product strategies and roadmaps.

• Overseeing the product development lifecycle. 

• Maintaining the highest quality, compliance and accessibility standards. 

• Collaborative working with cross-organisational stakeholders 

You’ll have meticulous planning skills, be results and delivery focussed and bring a creative energy that nurtures innovation in those around you. 

This is a fantastic opportunity to be part of a supportive and vibrant team who are dedicated to making a difference for people with MS.

Closing date for applications: 9:00 on Monday 9 December 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Location: London - Hybrid (2 days office attendance)
Contract: Full Time, Permanent
Salary: Circa £40,000 PA + Benefits.

The Role:
As our Supporter Engagement Manager, you will work to ensure that SPANA provides its supporters and external stakeholders with the best-possible experience of the charity. While line-managing the Supporter Engagement team, your work will range from ensuring SPANA donations and post are compliantly processed, to
co-ordinating responses to enquiries, comments and complaints via post, phone and online. You will also manage the development and delivery of SPANA’s community fundraising programme.

This role will suit a dynamic, agile individual who recognises the importance of customer care and has the ambition to build SPANA’s position as a centre of excellence in supporter engagement.

Supporter Engagement

- Ensure all donations and enquiries are acknowledged appropriately, professionally and within agreed timeframes/our service level agreement, in order to maximise supporter and stakeholder satisfaction.
- Manage the operation of SPANA’s PO Box and London mailing points, ensuring all post is compliantly processed, recorded and scanned.
- Manage the SPANA FAQs, standard enquiry responses and thank you letters to be used by the team.
- Personally handle complaints and any sensitive matters, working with the Head of Supporter Engagement and Database, and the Director of Global Fundraising, Marketing and Communications, as necessary.
- Create and maintain Supporter Engagement process documents and training guides.
- Ensure all Supporter Engagement team interactions with stakeholders are captured on Raiser’s Edge.
- Ensure all donors, supporters and stakeholders have the best-possible experience in every interaction with SPANA.

Community fundraising

- Manage the development and delivery of SPANA’s community fundraising programme, including our current products World Tea Party and Big Knit.
- Ensure the charity meets or exceeds its annual community fundraising income target, whilst managing relevant expenditure.
- Manage the development of community fundraising marketing materials, working with external suppliers and internal stakeholders as necessary.

Management

- Manage the Supporter Engagement team, motivating and developing team members to deliver on objectives and targets.
- Report regularly on the performance of the Supporter Engagement team, compiling key performance figures (e.g. complaints log).
- Manage the workflow of the Supporter Engagement team, ensuring all daily tasks are covered at all times and all team members have a manageable workload.
- Establish good working relationships with our external suppliers, data handlers and agencies, and resolve queries and complaints involving them as necessary.

It should be noted that this job specification and remit may develop over time. The postholder should be happy to adapt and take on new and different tasks within the scope of the role.

Knowledge, Training & Qualifications:

- Knowledge of supporter engagement and customer care policies, process, procedures and programmes.
- Knowledge of community fundraising and supporter events.
- Knowledge of charity fundraising regulations, GDPR and data practices.
- Knowledge of the requirements and expectations of working in the charity sector.
- Knowledge of the animal welfare charity sector (desirable).

Experience

- Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders.
- Experience of establishing and development processes and procedures that optimise performance

Skills and Attributes

- Ability to diffuse situations with patience and diplomacy, to be a problem solver and to show sensitivity when required – e.g. when dealing with the bereaved in relation to in-memory gifts.
- Excellent computer skills, including ability to use Microsoft Office 365 suite, including strong Excel and Word skills.
- Database skills, preferably of Raiser’s Edge.
- French speaking (desirable).

For the Full Details and Attributes, please download the full job pack attached to this role.

REF-218 176

4,000 professionals, 0 days wasted, 1 incredible purpose.

Face to Face Delivery Manager - Outsourced Partners

£34,000 - £39,000 plus

Reports to: Senior Face to Face Manager

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: Full time 35 hours per week (compressed hours or 4 day weeks would be considered)

Location: Stratford, London Office-based with high flexibility (1 day per week in the office)we are also open to flexible working requests such as home working

Closing date: 08 December 2022 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: Competency based interview via Teams

At Cancer Research UK, we exist to beat cancer.

Cancer Research UK are looking for a dynamic, pragmatic and proactive individual to join us as Face to Face Delivery Manager for our outsourced partners.

As well as having our own inhouse Face to Face Fundraising team, we work with circa 4 agencies who provide us with the resource to engage and inspire the public to sign up to monthly donations supporting CRUK. To date, we have generated over £120m from face-to-face fundraising third-party individual giving activity, having a huge impact for our life saving research

As a Face-to-Face Fundraising Manager, you'll be the driving force behind delivering our ambitious fundraising targets in this area, maximising opportunities, working with a range of agencies, stakeholders and your team to deliver our outsourced face to face acquisition programme in the UK, ensuring its success day to day.

You don't need to have worked specifically in the Face-to-Face Fundraising space previously, but you will need to come with experience of managing multiple agency relationships as well as strong stakeholder management skills.

In return you will have the chance to work within a varied role where you can use your skills and experience to help us beat cancer sooner.

What will I be doing?

• Deliver a face to face fundraising acquisition programme via outsourced partners, in line with agreed strategy and targets.

• Drive the success of the face to face fundraising acquisition programme, ensuring key performance indicators are met, pro-actively looking for opportunities to improve performance, working collaboratively and alongside our outsourced partners in order to do so.

• Ensure appropriate training and compliance monitoring of face to face outsourced partner activity is in place, with timely and appropriate remedial action being taken where needed to ensure Cancer Research UK and industry standards are upheld and an excellent supporter experience is offered.

• Establish, develop and maintain excellent relationships with our suppliers and partners, proactively looking for opportunities to optimise our partnership with outsourced partners, for the benefit of the organisation.

• Lead on the troubleshooting of day to day campaign delivery challenges, acting swiftly to implement workable solutions and ways forward, working closely with the F2F Manager - Outsourced Partners, Individual Giving Operations team, and the relevant stakeholders in order to do so.

• Ensure all operational aspects of campaigns from planning through to execution and analysis are in place and as efficient as possible, putting processes in place to ensure the effective management of campaigns, working with the Individual Giving Operations team and other internal and external stakeholders to achieve this.

• Onboard new suppliers as required, and manage existing relationships through contracts, performance, monitoring compliance and service level agreements, working closely with the Face to Face Manager - Outsourced Partners, in order to do so

What are you looking for?

• Relevant experience of managing agency relationships, contract management, managing performance, meeting or exceeding key performance indicators ( Face to Face agencies would be beneficial but isn't essential)

• Experience of working in a heavily regulated environment and ability to get up to speed with current fundraising regulation

• Relevant experience of planning, delivery and analysis of end to end project activity or campaigns (fundraising or face to face would be beneficial)

• Flexible approach, with an ability to work successfully in a dynamic operating environment

• Proactive approach to problem solving with ability to manage several projects at any one time

• Excellent influencing and negotiation skills - both internal and external stakeholders, and suppliers

• Excellent verbal and written communication skills

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

This is a pivotal strategic role in our organisation which will focus on the growth and development of our engagement with our stakeholders, partners and supporters. Together with your counterpart, The Head of Fundraising and Communication (Public and Corporate), you will drive income growth and lead on developing our social capital and presence within the city.

We are currently undergoing a strategy refresh and are looking for someone with a proven record of securing and maintaining large, multi-year grants, strategic acumen, innovative thinking and a positive proactive outlook to support us on the next stage of our development.

This role will be based at our main office in Bristol and will require the post holder to be present at our offices with some homeworking.