Performance Marketing Jobs

Salary: Up to £37,619 (pro rata)
Hours: 30 - 37.5 hours per week (we’re flexible!)
Location: St. Michael’s Hospice, North Hampshire

Are you a people person with a passion for community, events, and making a real impact? We’re looking for an enthusiastic fundraising professional to head up our Community Engagement Team! You’ll help us bring in vital support by managing corporate and community fundraising, and inspire even more people to join in our Hospice-led events like the Moonlight Walk and Light Up a Life.

What You’ll Do:

• Lead & Inspire: Oversee a dedicated team, driving funds and engagement through amazing events and partnerships.
• Build Connections: Develop new business and community partnerships that align with our mission.
• Represent the Hospice: Be our champion at community events and speaking opportunities, spreading the word and growing our presence.
• Stay Flexible: No two days are alike! Some evenings and weekends are part of the adventure.

What You’ll Bring:
Experience in fundraising is great, but if you’ve got skills in leadership, relationship-building, and meeting income goals, we want to hear from you! You’ll be a natural at connecting with people and helping supporters reach their fundraising goals.

Perks:

• Flexible hours and hybrid working options
• A fantastic team dedicated to making a real difference every day
• The chance to use your creativity and skills for a meaningful cause

Ready to Apply?
Send us:

• A cover letter telling us why you’d be perfect for this role (required!)
• Your CV
• Completed application form (downloadable from our website)

For a quick chat about the role, contact Sarah Shearman.

Join us – let’s make a difference together!

Closing date: Sunday 1st December 2024

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now the Macular Society provides a range of support, information, and services to people affected by macular disease today. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We seek an empathetic and proactive Volunteer Manager to join our team.  We show we care by creating a strong volunteer network that supports anyone affected by macular disease; to do this, we need someone to manage and further develop a consistent and integrated volunteer management system. You will act as the main contact for all our volunteers across the UK, putting to use your outstanding organisation and communication skills.  Using your volunteer experience, you will help us recruit, retain and manage volunteers. Understanding sight loss would be great, but more important is your ability to be understanding, approachable and supportive.

If this sounds like you, then we would love to hear from you.

In return, we provide a great working culture and offer flexible working options, 26 days of annual leave, supportive family policies, and a 6% pension contribution. This is a one-year contract. 

We are an equal opportunities employer and welcome applications from all suitably qualified persons.

Summary

• Supervising, checking, authorising and peer reviewing the work of Pension Administrators and other Senior Administrators.
• Dealing with enquiries/calculations of a non-routine or complicated nature, with guidance from the Team Leader(s).
• Assisting with the general running of the Department and carrying out other duties as may be required.
• Providing cover for the pensions helpline and pensions and contribution mailboxes, dealing with member and employer queries that arise.
• Calculating benefits on leaving, retirement, death and transfer out/divorce
• Producing statements of contributions and annual benefit statements for scheme members.
• Carrying out the day to day administration of the voluntary contribution arrangements and transfers between AVC schemes.
• Line management of Pension Administrators, including training, development and performance reviews.

WIG is committed to creating a diverse and inclusive workforce. We pride ourselves on being an equal-opportunity employer and are committed to building a team that represents a whole host of backgrounds, perspectives and skills. We strongly encourage candidates of all different backgrounds and identities to apply. 

About WIG 

WIG is a purpose-driven, not-for-profit membership body that champions collaboration between leaders in business, government, and not-for-profit sectors for the common good. We believe that developing leadership capabilities for cross-sector collaboration is the key to helping build long-term prosperity for everyone in the UK. 

With a cross-sector membership base of around 250 organisations – FTSE and professional services companies, central government departments and agencies, local authorities, universities and significant charities - WIG has been convening members for 40 years through three key sets of collaboration-based activities: 

• Events - to explore the latest public policy developments and share best practice; 

• Talent exchange - through mentoring, secondments and board appointments; and 

• Leadership development – through programmes for leaders at all stages of their careers. 

An overview of the opportunity 

Reporting to the Head of Talent and Leadership Development, we are looking for a customer-focused, organised, forward thinking and creative Programme Manager to join us and drive our mission of cross-sector collaboration.

WIG was founded on secondments, and as such, they continue to play a hugely important role in our vision for a country where leaders collaborate for the common good. As leaders second in and out of organisation's, so too does knowledge sharing and porosity which enables strong decision making and improved collaboration. This is an exciting time to join the Talent and Leadership team and play an integral role in providing a first-class, customer-centric experience to WIG’s members. 

You will be responsible for managing the Charity Next Secondment Programme ( a collaborative partnership between the Civil Service Fast Stream and Charities, Not for Profit's and Academia) working collaboratively to maximise secondment engagement between the sectors. You will also manage inwards secondments to member organisations as well as working on and developing new concepts, programmes and solutions to maximise porosity and knowledge sharing. You will work closely with other departments and the wider team to develop and increase both the volume and impact of secondment initiatives. You will do this by leveraging your data-driven and research approach as well as evidencing your strong relationship and stakeholder development skills.

What we’re looking for: 

• Prior experience as a programme manager, project manager or similar, client-facing role with a demonstrable track record of excellent customer service. 
• Prior experience in internal and external stakeholder management and proven ability to build rapport and liaise with senior stakeholders. 
• Demonstrable experience in delivering successful and effective business development strategies - with strong outcomes. 
• A successful track record of using CRM systems (a plus if it's Dynamics!), Microsoft Forms, and other software applications to help aid decision making, keep on track of KPIs and to ensure strong project management and outcomes. 
• Demonstrable aptitude in managing administration and processes including the signing of secondment agreements, onboarding meetings, feedback cycles and regular communication strategies.
• Demonstrable history of meeting deadlines and the ability to oversee several different projects simultaneously. 
• Strong verbal and written communication skills with a successful track record of building rapport and liaising with senior stakeholders. 
• Exceptional organisational skills and impeccable attention to detail. 
• Whilst not mandatory, it would be a huge plus if you displayed an interest in current affairs, contributing to a well-rounded and informed professional perspective. 
• Prior experience of working to budgets, KPIs and forecasted elements of work. 
• Strong teamwork - picking up other elements of work as required from the Talent & Leadership team as well as other interdepartmental bodies. 
• A strong self-driven attitude and results orientated attitude - having a positive outlook and a clear focus on high quality output, ability to solve problems and work calmly under pressure. 
• Prior experience of operating in the leadership, talent experience would be desirable but is not essential. 

What can we offer you for your skills and experience? 

• A salary between £35,000 - £37,500 per annum, depending on experience. 
• A discretionary annual salary review and increase in line with inflation and organisational performance. 
• Unlimited access to WIG’s 120 events per year, including roundtables, breakfast briefings and our annual D&I conference. 
• Enhanced annual leave including increased leave for length of service, birthday leave, and festive office closure. 
• An opportunity to give back with the ability to take paid time off for up to 40 hours a year for community and volunteering. 
• Health and well-being support including annual BUPA health assessments, annual eye test, employee assistance programme and flexible working opportunities. 
• Blended learning and development opportunities including Internal WIG learning programmes on leadership, EDI and soft skills, access to LinkedIn Learning and FTPro and our platform, Mentor Match.
• The chance to join various internal workstreams that drive team building and belonging at WIG including our EDI committee, Social committee and GreenStream. 
• Hybrid working (at least 2 days a week from the office) with access to our office in London, Victoria. 

What do some of the main role responsibilities look like? 

• Working closely with the Head of Talent and Leadership Development; own the management and delivery of all WIG secondment programmes, including Charity Next, advertised inwards secondments and other secondment programmes and knowledge exchange initiatives both in train, and those that are yet to be developed.
• Responsible for strategic improvements and improving year on year service, impact and volumes.
• Working with the Fast Stream, the Charity Next Advisory Board, and Charity Hosts to develop, enhance and protect the future strategy of the programme.
• Maintaining and building on key stakeholder relationships within the Civil Service, not-for-profit sector partners and other potential partners.
• Presenting and being the face of secondment programmes at external events – seeking out publicity where possible to promote secondment programmes.
• Development of alum strategy, impact tracking and case studies highlighting porosity, knowledge sharing and other key elements for WIGs purpose.
• Lead analysis of feedback at relevant points during secondment cycles, utilising to form case studies and evidence of what works for further business development.
• Lead on business development activities, such as regular mailshots, business development meetings, proposals, and strategies to ensure we have the right hosts for the programmes. 

The deadline for applications is Sunday 1st December 2024.

Location: London, minutes from Old Street Station

Location type: Hybrid

Reporting to: Chair of the Board of Trustees

Annual salary: Upwards of £105K GBP

Contract type: Permanent

Working hours:Full-time (35 per week worked on a hybrid basis)

Candidate level:  Chief Executive Officer

MAP’s Mission

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory and Palestinian refugee camps in Lebanon.

Job Purpose

MAP is in a period of ambitious growth and rapid development, as we respond to the massive humanitarian crisis in Gaza, and in the West Bank and Lebanon. The role of the Chief Executive Officer (CEO) is to provide leadership, drive and direction in the development and delivery of MAP’s new strategic ambition, maximising the charity’s sustainable impact.

This is a key role for MAP, and it is expected that the job holder would be making a long-term commitment to the organisation. The post-holder will be tasked with leading MAP to deliver on the strategic ambition of becoming a high impact, global £50 M+ income organisation which enables over 1 million Palestinians to access improved healthcare annually by 2028.  MAP’s income in 2023 was £35 M and the forecast for 2024 is £47 M.

Duties and Key Responsibilities

Vision and leadership

• Provide vision, leadership, direction and drive to achieve MAP’s strategic ambition and mission.
• Drive forward organisational transformation, together with the Senior Management Team, always remaining true to MAP’s values and focus on being locally led.
• Ensure that the Board of Trustees and its appointed committees are supported in their responsibility to ensure robust governance of MAP and provide advice and information to the Trustees regarding organisational performance and direction.
• Ensure that the organisation embeds a focus on impact and the use of data in decision-making, course corrected as necessary during its development.
• Strengthen and protect MAP’s reputation externally and internally at all times, ensuring the effective mitigation and management of risks.

External relations and influence

• Act as an advocate and spokesperson for MAP at the highest level with the UK and other governments, the UN and similar institutions - building relationships that maximise the organisation’s influence over policies and practices that affect the health and dignity of Palestinians.
• Ensure MAP continues to develop strong relationships of trust with partners and networks central to MAP’s way of working. 
• Represent MAP effectively in the national and international media, enhancing the charity’s image and profile.
• Actively promote and represent MAP while maintaining our commitment to ensuring the Palestinian people we serve have access to international forums and are provided with a platform to speak out about issues impacting their right to health. 

Organisational development

• Work with the senior management team (SMT) to provide effective and inspirational leadership across the range of MAP’s functions and offices, creating a culture focused on impact, and an inclusive, values-driven working environment.
• Ensure the development and delivery of high-quality programmes that further MAP’s organisational objectives and meet the needs of the Palestinian communities living under occupation and as refugees.
• Oversee the development and implementation of MAP’s advocacy and communications strategy in a highly sensitive, rapidly changing environment.
• Ensure the development of robust systems for the close monitoring of financial budgets and forecasts.
• Ensure that MAP’s new fundraising strategy is successfully implemented and delivers against targets on sustainable income growth.
• Assess new markets for MAP to fundraise in and recommend a way forward on investment to the Board.
• Ensure that there is a robust approach to risk management, safeguarding, safety and security, due diligence, audit, and compliance with charity and company law and guidelines, and local and other relevant regulatory requirements.

General responsibilities

• Support the mission, ethos and values of MAP.
• Support and promote diversity, inclusivity and equality of opportunity in the workplace and externally
• Work collaboratively with others in all aspects of our work.

Person Specification

Experience

• Experienced leader in the non-profit sector or public sector in a relevant field, preferably with experience of international development and work in complex, protracted emergencies.
• Track record of driving organisational change and delivering clear results.
• Experience implementing strategies and using data to inform decision-making.
• Experience of working with a Board and a good understanding of charity governance.
• Working at the Executive Director level or equivalent as part of the senior management team within a complex organisation with geographical spread.
• Evidence of understanding the needs of Palestinian communities living under occupation and as refugees.
• Evidence of understanding the complex political and diplomatic landscape charities working with Palestinians operate in.
• A clear understanding of the importance of shifting the balance of power and influence for disadvantaged groups and empowering marginalised communities.
• Line management of senior staff, preferably including management of staff at remote locations, and experience managing a diverse workforce.
• Track record of leading and representing organisations with multiple stakeholders and relationships and of building strong relationships of trust with partners and allies.
• Experience in managing programmes and substantial budgets and resources.
• Experience communicating and influencing effectively with external audiences to influence outcomes such as government, parliament, donors and the media.
• Working in the international sector preferably in the Middle East and/or working in conflict settings.

Knowledge, skills and abilities

• A record of high-impact leadership in a fast-paced organisation working in difficult settings. 
• Strong interpersonal and oral and written communication skills, including public speaking and media work.
• Sound financial management.
• Ability to inspire, empower and support people to achieve organisational objectives and sustained high levels of performance.
• Strong emotional intelligence and personal integrity
• Diplomatic skills and political judgement.
• Ability to thrive under pressure and to navigate complex topics with significant scrutiny.

Personal attributes and other requirements

• Able to travel extensively, mainly to Israel, Palestine and Lebanon.
• Able to work some evenings and weekends.
• Commitment to anti-discriminatory practice, inclusivity and equal opportunities. 
• Commitment to upholding the rights of people facing disadvantage and discrimination.

Terms and Conditions

This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.

An offer of employment will be subject to satisfactory references and social media checks.

The deadline for applications is Sunday December 1st, 2024.

Stay updated on the latest jobs by subscribing to our Global Charity Jobs weekly bulletin and if you’re looking for a rewarding career in the non-profit sector register in our database.

Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.

Want to work at the intersection of business and society? Motivated to create programmes that create business value and social value, hand in hand? Interested in learning from experts in all sorts of societal issues?

We’re recruiting a Social Impact Project Manager for our small team who will do all of this, and more. Working in a small, purpose-led business, our new recruit will find the right non-profits to partner with businesses, project manage the programmes we devise and get stuck into lots of other elements of making a small team a successful one.

The role would be well-suited to people from charities who are looking to move into the CSR / sustainability / ESG space and work more closely with a range of businesses, or your experience might instead have been gained in a corporate or intermediary organisation. You will love the idea of working in a small, purpose-led business and bring loads of initiative and creativity to our small team!

About Three Hands

We a small organisation that works with businesses, charities and social enterprises to deliver projects, programmes and partnerships. Having a positive social and/or environmental impact in society is a core aim of everything that we do. We do this by helping big businesses to play a more responsible and sustainable role in society. Our clients include NatWest Group, Pfizer, British Gas, Balfour Beatty and Royal London.

A full description of the role is in the attached job description, so please refer to this for further details. Note this is a hybrid role with a minimum of 2 days a week in our London office.

To apply, send us your CV and completed application form by 9am on Monday 9th December.

Job Title:Technical Lead

Reporting To: Director of IT and Data Security 

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, 12 Month Fixed Term Contract 

Salary: Up To £65,000

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 13th December 2024

Job Purpose

Create and operate MHI’s technical capability to create and manage products and services. Do so whilst balancing the needs of product, engineering, security and compliance.

Main Responsibilities

Primary

• Develop a set of appropriate methodologies and standard patterns for delivering new products and services. Ability to create quick mock-ups and prototypes.
• Employ aspects of product management, solutions architecture, technical design and testing practices. 
• Consider products and services with respect to their lifespan, expected change frequency, support and maintenance requirements.
• Know how to deliver value quickly without compromising security and data protection concerns. 
• Expert knowledge of a range of technologies and languages, with the ability to be hands on and lead a small team of engineers. 
• Ability to consider and select the most appropriate technologies by considering trade-offs, implications, constraints and the needs of the organisation.

Leadership and people

• Inspire technical members of staff, help them grow and follow best practices consistently.
• Manage the concerns of interested parties (internal and external).

• Align all activities to MHI objectives and short term priorities, develop work plans to ensure resource allocation to meet needs.
• Lead on solutions and drive initiatives, ensuring the team delivers on projects

Ways of working and team culture

• Work with the Director to embed the delivery methodologies across the team and organisation.
• Encourage better ways of working to aid ‘shift left’, compliance, automated change and release Where necessary, work to change the mindset and get team buy-in
• Challenge the status quo and manual processes, identifying initiatives to remove bottlenecks
• Ensure best practice followed for implementation, test and verification, change and release
• Apply a culture of continuous improvement based on cost and benefit

Service delivery

• Take on ownership of projects as required
• Define KPIs and metrics to improve observability and drive improvements

• Create a system that keeps the Director informed of progress and issues.
• Ensure service excellence across all MHI staff and data services
• Define project deliverables (definition of done, acceptance criteria) and overseeing delivery. 
• Manage internal and external stakeholders, and represent the Technology Team in partner/supplier meetings.
• Contribute to the selection and due diligence of supplier contracts

Security and data governance

• Ensure development and run best practices are followed and aligned with our ISMS.
• Where required, contribute to cyber registers, documentation and audits (may include ownership and key deliverables strongly tied to IT domain).
• Contribute to data custodian responsibilities 

Person Specification

Essential 

• Knowledge of coding concepts and structures. 
• Experience in one or more of the following: 
  • Core cloud concepts, architectures and best practices (AWS preferred).
  • Ability to act as a data custodian for high-value data, awareness of security and compliance obligations, control options
  • Terraform and/or Cloudformation
  • Github, github actions
  • Docker, Kubernetes
  • Amplify
  • React, node.js, next.js
  • Python, exposure to other languages beneficial (e.g. Java/Kotlin)
  • DynamoDB, mongoDB, RDS
  • Working knowledge of systems lifecycle and the ability to work with key stakeholders
  • Knowledge of single sign on, federated identity and related protocols
  • OKTA
  • Monitoring and troubleshooting
  • Knowledge of high availability architectures
  • CRMs (we use Salesforce)
  • Google Workspace
  • Atlassian (JIRA, Confluence)
  • Mac/iOS and Chrome OS/Chrome Enterprise
  • Understanding of encryption technologies, symmetric/asymmetric, TLS
  • Understanding of RESTful APIs and LTI
• Project management and/or service creation experienced
• Excellent documentation skills
• Experience of supporting critical IT systems
• Excellent communicator both written and verbal
• High problem solving ability, ability to work independently and with ambiguity
• Discipline to stick to development and security best practices and hold ground, whilst remaining pragmatic
• Must have a drive for continuous learning, be committed to learning new skills and/or passing certifications. Must keep up with industry trends and technologies
• Comfortable performing a wide range of activities, including stretching to new skill/experience areas.
• Ability to manage own time, confirm priorities and expectations
• Independent worker, but knows when to ask questions, but comfortable working with the wider IT and Security Team whole organisation
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time.
• Decisive, proactive, knows when to check the boundaries. 

Desireable

• Good University Degree (thinking skills valued over subject)
• Exposure to ITIL (ITIL Foundation or higher preferred)
• Knowledge of ISO 27001 controls and CyberEssentials + 

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

The Head of Fundraising is an exciting new role developed for the Society to increase fundraising and develop additional income streams to enhance the sustainability of the Society. They will help deliver the Transformation Plan, an exciting new project for Scotland’s oldest learned antiquarian Society to help deliver the Society’s vision: “Scotland’s past is for everyone to research, share, enjoy and protect, home and abroad”.

The Transformation Plan includes the acquisition and redevelopment of a B-listed building in central Edinburgh to co-create the most inclusive, low-carbon and heritage-rich space to work, visit and participate. This will become a heritage hub for Scotland’s past, helping to bring heritage alive for a wide range of public audiences. This role will provide the necessary vision, leadership, and fundraising skills which will enable the Society to achieve its fundraising targets and enhance its development program.

They will be an effective fundraiser and key contact for grant giving organisations, personal donations and legacies. They will report directly to the Director sharing collective responsibility to deliver the Society’s strategy and vision.

Initially on a 2.5-year fixed term contract, with the possibility of extension subject to funding, the post will work as part of the senior management team and liaise directly with staff, Councillors (trustees), members (known as Fellows) and other organisations and individuals to ensure the successful delivery of their responsibilities.

The post will have the following immediate priorities:

· Helping develop and submit a major stage one Development Phase National Lottery Heritage Fund (NLHF) grant application in collaboration with the Director and others, creating an engaging and successful proposal and case for support (part of an overall c£6m Transformation Plan project)

· Development and delivery of a major fundraising campaign based on personal giving, grant applications and other fundraising activities

· Working with staff and Councillors to develop the required transformation of the Society to deliver maximum public benefit in line with the Society’s vision and mission

· Line managing staff as required

Main Responsibilities

Strategy and planning

· Development and delivery of a fundraising campaign (including grant funding, individual and organisational donations, and other fundraising activities) for a c£6m project, setting targets in collaboration with the Director and meeting them, creating engaging and successful proposals and cases for support

· Lead the annual fundraising planning process to produce effective strategies to achieve income targets across a range of revenue streams

· In cooperation with the Director, lead the development of a long-term fundraising strategy to achieve agreed long term Society goals and vision

· Identify new potential income streams and produce strategies to access these funds

Fundraising

· Build and manage an effective fundraising team (across the Society staff and volunteers as required) that delivers fundraising income meeting set targets

· Oversee the management of a grant and trust income programme, supporting staff as necessary and ensuring production of effective, high-quality proposals and reports

· Oversee the management of an individual giving programme, supporting staff as necessary and ensuring production of effective, high-quality donor development and reports

· Lead on development of new funding streams

· Develop and maintain effective supporter journeys for the development of relationships and retention

Senior Management

The Head of Fundraising is a member of the Society’s Senior Management Team (SMT) and as such the post-holder will be expected to play a proactive role in the management of the Society including:

· Organisational strategic planning and development

· Income and expenditure budget planning and management

· Advising members of SMT on the availability of funds and the viability of obtaining funds to support initiatives

· Contribute to leadership decisions on all aspects of policy, development and organisation

· Playing a significant role in the preparation, implementation and monitoring of Society strategy and action plans

· To participate as an active member of the SMT, attending meetings and producing reports as required

· Attending Finance, Audit and Risk Committee meetings to report and give advice on fundraising matters

· Attending and participating in Council (trustee meetings) and producing reports as required

· Contribute to establishing and delivering on the core values of the Society

· Attend and participate in relevant events

A full job description is available.

Person Specification

The Head of Fundraising will have substantial fundraising and management experience, a talent for building relationships and a proven track record in securing funds from statutory sources, foundations, trusts and major donors. They will be a key contact for grant giving organisations, personal donations and legacies. They will report directly to the Director sharing collective responsibility to deliver the Society’s strategy and vision. As such they will need the following:

Requirements - essential

· At least three years’ experience in a similar role

· Demonstrable record of major capital fundraising leadership and delivery, ideally within a charitable organisation but others will be considered

· A track record of successful fundraising, including sizeable NLHF applications

· Experience of utilising the strength of an organisational brand for charity/business development

· Proven track record of meeting challenging income targets

· Proven ability to build, manage and develop key stakeholder, client and donor relationships including developing and managing individual donors and development of legacy giving

· Experience of developing and implementing strategic and business plans

· Strong leadership skills

· Track record of bringing innovative creative thinking and fresh ideas to an organisation and/or its services

· Knowledge of the fundraising environment including regulations around due diligence and compliance

· Knowledge of a range techniques and disciplines which will support the cost-effective generation of income for the Society

· Excellent interpersonal and networking skills

· Exceptionally convincing and persuasive written and oral skills with the ability to present and convey complex ideas and issues clearly and coherently to a diverse range of audiences

· Ability to secure Senior Management and Board approval for strategy

· Demonstrable ability to evaluate the type of initiatives and programs within the scope of the post and initiate, develop and deliver new initiatives that build on their successes

Aptitude

· Inclusive management style with experience of line management

· Ability to work flexibly, including occasional weekend and out-of-hours work

· Strong commitment to the values and ethos of the organisation

· The ability to drive and embed lasting change

· Highly self-motivated and able to work autonomously, take initiative, make decisions and achieve ambitious targets

· Demonstrable commitment to inclusive working, ensuring equality and valuing diversity

Requirements - desirable

· Experience of working in a charitable organisation

· Experience of working in a membership organisation

· Experience and understanding of working with heritage organisations

· Understanding of the main issues facing the heritage sector

· Entrepreneurial outlook

· Experience of matrix management

· Evidence of Continued Professional Development relevant to the role purpose and level

Further Information

This post is an initial 2.5-year (30 month) full-time contract which will be extendible subject to funding. There will be a short probationary period during which time your skills and suitability for the position will be assessed. Development of fundraising for the Transformation Plan will be the immediate priority. A lot of work has already been undertaken by the Society in preparing for an NLHF application as part of this, but the skill and experience of this post will ensure it has the maximum chance of success. This will include liaising with others, including NLHF staff and our consultants, the More Partnership.

The tasks and role will develop in line with the requirements in that application and the implementation of the Transformation Plan and will be reviewed after the submission of the initial NLHF bid. However, the core responsibilities will remain the development and delivery of successful fundraising strategies, increasing income to the Society.

The Society of Antiquaries of Scotland is an equal opportunities employer and believes that diversity fosters creativity and innovation. We encourage applications from all backgrounds and encourage all interested individuals to apply.

A full job description is available.

The Society of Antiquaries of Scotland

The Society has been around for over 240 years, actively supporting the study and enjoyment of Scotland’s past, ensuring everyone to research, share, enjoy and protect its heritage, home and abroad. We are now looking to contract a new role created to help us enhance the organisation and increase its sustainability into the future.

What we do

The Society of Antiquaries of Scotland is a heritage charity (SC010440) with global membership providing expertise, support and resources to enhance and promote the understanding and enjoyment of Scotland’s past. It empowers and facilitates research and innovation, advocating as an independent voice for heritage, and sharing knowledge of the past with everyone. For more information please refer to our website.

Robertson Bell is pleased to once again be supporting the NSPCC, this time in their search for a Finance Business Partner to join their high-performing team on a permanent basis. NSPCC are the UK’s leading children’s charity who believe that every childhood is worth fighting for. They have been looking out for children for over 100 years, to protect them and prevent abuse.

The Finance Business Partner will report into the Senior Finance Business Partner and provide Directorate and departmental support in achieving financial and operational objectives. They will provide high-quality financial management and advice, and comprehensive reporting and analysis. The postholder will be responsible for completing budgets and quarterly forecasts, financial modelling, management reporting and analysis, as well as routine month-end activities.

The organisation

From their campaigns to their services, the NSPCC strive to make a difference in everything they do. They work with schools, provide support and advice for families and deliver therapeutic services. They undertake ground-breaking research, campaign for change, and run two free helplines providing support and advice: Childline (for children and young people) and Helpline (for adults seeking advice). Between 2016 and 2021, they helped make 6.6 million children safer from abuse - but they won’t stop until they stop child abuse and neglect altogether.

The key duties of this Finance Business Partner are as follows:

• Business partner with Directorate budget holders to develop an in-depth knowledge of their area.
• Work with colleagues across Directorates as a trusted partner delivering a high-quality financial service.
• Work with budget holders in the preparation of Directorate income and expenditure budgets and quarterly forecasts.
• Review and consolidate budget and forecast information received from teams, conducting subsequent review and challenge of the results with budget holders.
• Complete commentary and bridge analysis, feeding into comprehensive management information packs.
• Complete month-end journals, FTE analysis, and monitor Directorate financial results against budget and forecast.
• Prepare comprehensive and timely period-end written commentary for management accounts.
• Ensure all year-end reporting requirements are completed.

The successful candidate will have:

• Achieved their full accountancy qualification.
• Have extensive experience of working within a management accounts or business partnering function, of a complex organisation.
• Ability to analyse numbers critically and extract and interpret pertinent information for management information purposes.
• Experience in production and monitoring of stakeholder budgeting and forecasting cycles and delivery of associated financial management reporting.
• Ability to understand a wide range of stakeholder needs and adapt approach where necessary.
• Excellent written and verbal communication skills.
• Strong influencing skills with experience in challenging financial results.

By joining their team, you will have an opportunity to work for an influential organisation at the forefront of child protection.

This role will officially be based out of their offices near Liverpool Street, with Tuesday & Wednesday required to be worked from the office, and the rest from home. Applications are being reviewed daily, so submit your CV for consideration ASAP to ensure you don’t miss out!

 1. JOB PURPOSE
AKF(UK) Partnerships Managers are part of the Global Aga Khan Foundation (AKF) Partnerships team tasked with identifying and cultivating new funding partnerships and strengthening existing ones to support our strategic goals. They engage with European and Asian government, foundation, and corporate donors to mobilise resources for ten multisector profit and not-for-profit agencies of the Aga Khan Development Network (AKDN) operating across Asia and Africa. In addition, Partnership Managers are responsible for a portfolio of select grants implementing across AKDN themes and geographies in close collaboration with field units, global teams, and our partners. 
 

2. REPORTS DIRECTLY TO - Deputy Regional Director, Europe and Asia, Partnerships
 

3. JOB TITLE: Partnerships Manager (Programme Manager)

4. KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES

4.1 Securing resources

• Coordinate, facilitate, and lead the development, review, and quality assurance of expressions of interest, concept notes and full proposals for funding opportunities;
• Liaise and coordinate with internal stakeholders as well as with donors, partners, and consortia to facilitate project design, align proposal and donor requirements, gather required legal and administrative documentation, and draft sections of proposals as needed;
• Coordinate processes of contracting and negotiation, engaging relevant stakeholders, and ensuring contracts ‘get over the line’ in a timely and efficient way;
• When needed, provide direct hands-on support at field level in design of concept notes, proposals, and budgets and conduct donor or field visits to support discussions with new and existing donors/partners;
• Contribute to management systems, such as the Award Information Management System (AIMS).

4.2 Grant management

• Manage and monitor a portfolio of grants through regular interface and coordination with AKF(UK)’s partnerships team, AKF(UK)’s finance team and relevant AKF/AKDN agencies/field units, acting as a central resource for field units in donor best practice;
• Interface with donors and communicate on a regular basis about the implementation of on-going grants to ensure strong, enduring relationships;
• Ensure strong relationship cultivation throughout the grants cycle, anticipate, and plan for future funding and project extensions;
• Oversight, coordination, review, and quality assurance of donor deliverables (e.g. work plans, monitoring and evaluation plans, staffing plans, budgets, close-out plans, donor troubleshooting);
• Ensure adherence with donor requirements, rules, and regulations, and that grant deliverables are produced on time and to a high standard;
• Coordinate contractual amendments, changes, and project adaptations, engage with donors in a pro-active and diplomatic way, and flag potential changes (e.g. budget revisions, extensions, risks) in advance to ‘trouble shoot’ and ensure smooth project implementation;
• Facilitate grant monitoring efforts including routine coordination meetings, donor steering committees, donor project visits, and donor monitoring missions;
• Undertake coordination and administrative tasks related to grants and support the maintenance and update of grant management tools and tracking systems such as AIMS.

4.3 Donor engagement and positioning

• Support the partnership unit in researching, sourcing relevant information, and performing analysis of market trends on new donors, peer organisations, and funding opportunities to identify potential funding and partnering matches for AKF and AKDN priorities;
• Work with country teams, AKDN agencies, and the Global Programmes Team (GPT) to identify, build, and support strategic partnerships on aligned global and regional initiatives, innovations and themes with likeminded donors and partners;
• Develop positioning materials (e.g. presentations, capability statements, briefs, talking points), collaborating with communications teams, to enable effective donor engagement;
• Engage with new and existing donors and partners to identify solicited and unsolicited funding opportunities;
• Guide teams to make informed, effective decisions on which opportunities to pursue (including ‘Go No-Go’ requests);
• Identify, cultivate, and pre-position with partner organisations to form or join consortia focused funding bids;
• Conduct due diligence on new partners in coordination with finance and partnerships teams.

4.4 Influencing development and communicating practical lessons and results

• Support the influencing of the development sector by convening and participating at events (e.g. conferences, roundtables, policy forums) to share lessons, innovations and knowledge about our programmes that position us as ‘thought leaders’;
• Engage communications teams to identify opportunities and support the development of content (e.g. social media campaigns, videos) that promote AKF and AKDN’s work and position us as ‘partners of choice’ in the sector. Carry out any other duties as assigned by the Deputy Regional Director of Partnerships or Regional Director of Partnerships.

5. QUALIFICATIONS, SKILLS, KNOWLEDGE, EXPERIENCE, BEHAVIOURS, ATTRIBUTES

5.1 Qualifications

• Undergraduate degree essential;
• Postgraduate degree in a relevant field preferrable.

5.2 Skills

• Creativity, critical thinking, and project management;
• Entrepreneurial, pro-active self-starter with maturity and emotional intelligence;
• Ability to problem-solve, work independently and manage multiple tasks in a fast-paced environment with numerous and competing deadlines;
• Ability to handle complex relationships with colleagues and external stakeholders in a professional manner;
• Excellent writing, speaking and other communications skills, with thoroughness and attention to detail;
• Ability to provide stable, consistent, reliable and courteous communication when dealing with external organisations, senior colleagues and community members;
• Strong financial literacy, including the ability to read and produce detailed budgets and business plans
• Strong IT skills, including Microsoft Office 365 and Salesforce;
• French language skills desirable, but not essential;
• Proficiency in one of AKDN’s languages is desirable but not essential (e.g. Arabic, Farsi, Russian, Portuguese, Urdu).

5.3 Knowledge

• Strong proven understanding and knowledge of the UK/European and Asian donor landscape;
• Knowledge of and commitment to international development.

5.4 Experience

• A minimum of 2 years of experience working in international organisations or donor agencies, including field-level implementation or management, and at least 5 total years of professional experience;
• Experience in resource mobilisation and developing relationships, including direct experience with European (EU, Germany, Norway, Sweden, UK) and Asian donors;
• Experience in developing and writing donor proposals and arguments, business cases, concept papers, briefs, executive summaries, as well as coordinating multiple inputs from a variety of sources, and simultaneously managing a variety of relationships;
• Experience developing budgets and business plans;
• Proven success in managing grants in complex organisations with numerous stakeholders.

5.5 Attributes

• Committed to international development, improving the quality of life and promoting pluralism through civil society;
• Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect from others; promotes credibility and professional reputation;
• Respectful of diversity; sensitive toward others in their context, situation and challenges; pluralistic, open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age;
• Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.

5.6 Behaviours

• Communicates clearly and concisely, individually and across a broad scope of stakeholders and communities; expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others;
• Builds, maintains and deepens constructive and effective relationships with stakeholders with a specific focus on AKF’s mission; changes approach to achieve desired results if required;
• Has a service focused orientation to others, is flexible and always puts the good of others at the centre of decision making; optimises respect for others and is dedicated to AKF’s purpose and fulfilling the mission;
• Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning to strengthen high business performance. Is proactive in teamwork, has the capacity for continuous learning to facilitate AKF’s mission;
• Inspires self and others to greater performance, professional standards and results; likes to get things done, seeks understanding of goals through role clarity and vision; accepts new challenges and opportunities to enable selfreliance and achievement of full potential; seeks learning, demonstrates a sound mind, and open to change; gives and receives timely balanced feedback;
• Acknowledges creativity, has the desire to expand capacity for new innovations (including technology); adapts established methods for new uses; creates individual, team and organisational learning opportunities; is focused on improving systems and processes; open to change; analyses and synthesizes and challenges conventional thinking; supports the development of communities of practice;
• Enterprising attitude that is quick to search out alternative solutions to needs or problems; demonstrable ability to foster a healthy organisational culture of teamwork and collaboration in problem solving; creates and participates in communities of practice to establish networks of problem solving and organisational learning. 

6. KEY RELATIONSHIPS
Internal Relationships

• Management team
• Staff and volunteers
• Peer partnership managers
• AKDN colleagues
• AKF field unit colleagues
• AKF Head Office colleagues

External Relationships

• Partners
• Donors
• Government bodies
• Beneficiaries
• Relevant UK communities 

Application Details:

• • Applicants must already have the right to work in the UK.
• Must include CV and a supporting statement that outlines why you want the role, why you want to work for AKF(UK) and how your experiences and skills to date make you the most suitable applicant for the role.
• Application link: www.the.akdn/careers/2193194
• Closing date: 02 nd December 2024
• Salary: £40,000 - £45,000 per annum (dependent on skills and experience) + benefits

Customer Journeys Transformation Lead
Type: Part-time (17.5 hours a week), fixed term contract until 30 April 2025 (maternity cover)
Location: Office-based in London with the flexibility to work remotely
Salary: £25,873 (FTE £51,747) per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession / Technical

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is undergoing a major transformation, investing in data, technology, services and engagement to better serve the MS community. Our goal is to create a more connected and inspiring experience that deepens relationships and boosts engagement, income and impact.

As Customer Journeys Transformation Lead, you will play a key role in this change, leading efforts to map and improve customer journeys across all touchpoints.

You will work with technical teams, subject matter experts, senior leaders and the community to design future journeys that enhance the customer experience and support our transformation goals. Using customer research and person-centred design, you will identify key moments, pain points, and areas for improvement.

Your focus will be on service journeys, volunteering, income generation and campaigning. You will also define a strategic approach to integrate these journeys across all areas.

Additionally, you’ll work closely with governance and business intelligence teams to make sure changes are planned and delivered effectively and impact is measured.

Closing date for applications: 9:00 on Tuesday 3 December 2024

Interested? 

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The ideal candidate will have a passion for supporter care and ideally have prior experience in a donor support role or experience in customer service, administration as well as data entry. You will be looking for 37.5 hours a week and have the ability to work flexibly including some evenings and weekends to support at our charity or donor events. 

Main duties of the job

This is an integral role which aspires to give our supporters the best possible experience on their fundraising journey with the aim of building long term relationships. The role will take a lead on Supporter Care with all donors for the charity team, acting as a helpful and knowledgeable “front-line face” for patients, families, staff and volunteers.

Key duties: 

- Manage the start and end of the stewardship journey for all donors and fundraisers by dealing with all enquiries through email, post or phone or face to face at the office ensuring that we meet the best standards of donor care 

 - Manage post and charity office filing system and the banking and thanking process 

- Maintain relationships through regular contact with donors throughout their fundraising journey offering any support or guidance needed to maximise their giving

- Act as a dynamic presence, leading and recruiting volunteers, community groups and small companies to organise fundraisers for our charity

- Build fantastic connections with patients, NHS staff, volunteers and our wider community to recruit new donors, fundraisers, volunteers and charity champions

- Support in growing the number of supporters playing the hospital lottery and those giving through our hospital ‘giving plaques

- Support all fundraising activity and represent the charity at events

- Manage and maintain the CRM system (donorfy) which includes entering all donor data including financial transactions and communications 

- Send updates to supporters to retain and increase life-time value and reactivate lapsed donors

- Send donation reports to the charity team

- Make suggestions on how to improve supporter care and implement these ideas

- To recruit and manage office based volunteers

About the organisation 

We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.

Our Commitment to Diversity & Inclusion

We help patients, families and staff from every background and are committed to building a diverse and inclusive workforce that represents the hospital community that we support. If you share our passion for our cause and are motivated by our aims to bring in funds to make a difference across our hospitals, we’d love to hear from you.

Please note- if the candidates we are looking for apply we may bring our scheduled interviews early and close any further applications so don't leave sending in your application too late if you are interested in the post. 

Our new Research Community Growth Coordinator will play an essential role in growing our Lived Experts Research Community and taking the impact we can have in businesses to the next level.

It will be well-suited to someone who cares about social outcomes as well as business outcomes, and who is motivated to make a positive impact for charities and vulnerable people.

Our purpose at Three Hands is to create business value and social value, hand in hand. Three Hands Insight is the award-winning ‘social insight’ arm of Three Hands, focused on enabling businesses to gain insight from charities and ‘lived experts’ in a wide variety of societal issues and vulnerability circumstances. Clients include NatWest Group, Lloyds Banking Group, HSBC, British Gas and EDF Energy. 

A major feature of Three Hands Insight is our Lived Experts Research Community – a group of people with first-hand experience of challenging circumstances and vulnerabilities such as disability, mental health problems, digital exclusion, financial vulnerability and dementia. We established the community in 2022 to help businesses understand challenging customer circumstances, and to do a better job at inclusive design for vulnerable and underserved customers. There are currently around 250 lived experts in the community. 

Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...

HUB TEAM ADMINISTRATIVE ASSISTANT

OASIS HUB BATH

PART TIME, 16 HOURS PER WEEK (0.4 FTE)

6 MONTH FIXED TERM CONTRACT (January 2025 – June 2025) with a view to extend dependent on funding

SALARY: £10,011 per annum (£25,029 pro rata for 1 FTE)

We have an exciting opportunity for a Hub Administrative Assistant to work alongside our Hub Team Administrator for a fixed-term, from January 2025 until June 2025.  This role will support our Community Work Manager with the administration necessary to deliver our community work. This currently includes two food pantry sessions a week, and a combined pop-up pantry and Living Room (warm space) session each week.

Key responsibilities of this role will be:

· To process applications to hub projects and manage communication with project members.

· To co-ordinate volunteer communications.

· To create and manage volunteer rotas.

· To ensure team leaders have all relevant information for each session.

· To ensure data is populated and managed accurately, and according to GDPR requirements.

The successful post holder must have:

· Excellent administration skills and attention to detail.

· Proven people skills and experience in relation to community work or the charity sector.

· Able to liaise with staff and volunteers from external organisations at all levels. 

This is an exciting opportunity to be part of a growing organisation, making a difference to communities on a local level, while improving your employability skills. 

As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

· Working as part of a friendly, community-minded team of professionals

 The closing date will be 9th December at 9am, with interviews on 16th December 2024.

If you are interested in this role, please:

Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further information.Your Supporting Statement should be no more than two A4 pages and must address ALL of the following questions:

1. The Oasis vision is for community – a place where everyone is included, makes a contribution and reaches their potential. Our community hub is a welcoming space for the whole community to access.

o What does this mean to you?

o Why is good administration essential to create a space that works for everyone?

o What skills and / or experience related to the role can you bring?

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to be provide proof of the right to work in the UK.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487