Performance Manager (Programme Delivery) Jobs

Fundraising is still a relatively new activity for DFN Project SEARCH and this role presents the opportunity to play a key part in its expansion to support the further growth of the charity and enable young adults with a learning disability to lead healthier, happier, and more independent lives.   

This role will support the Director of Development in implementing DFN Project SEARCH’s fundraising strategy. To date the strategy has focused on securing a small number of larger gifts from philanthropic sources, such as trusts and foundations. We are now evolving the strategy to include growing income from high-net-worth individuals, companies, and individual giving.

This role will lead on the development and implementation of the strategy to secure income from high-net-worth individuals (between five and potentially seven figures) and will also work with the Director of Development and the Development Officer on securing income from, and stewarding, trusts, foundations, and statutory funders. As a member of the Senior Leadership Team there is also the opportunity to input to the wider strategy and development of the charity and support the Director of Development in their role as a member of the Executive Leadership Team.

The team is currently made up of the Director of Development, Corporate Partnership Manager (reporting to the Director of Development), and the Development Officer (reporting to this new role).

Direct Marketing and Fundraising Officer

This is an exciting and dynamic role within our Fundraising and Marketing department, offering the opportunity to make a significant impact on our public fundraising efforts. The role has been designed to support the Direct Marketing Manager [Acquisition]  in managing and developing internal systems, coordinating projects, and providing essential administrative support to the team.

Please download the job description for full details

We are seeking a highly organized and proactive Direct Marketing and Fundraising Officer to join our Public Fundraising team. This role is integral to the smooth operation of our fundraising activities, particularly during appeals, where your coordination skills will be crucial.

Key Responsibilities:

Appeal Coordination:

• Assist the Direct Marketing Manager - Acquisition in keeping member agency fundraising directors and key suppliers up to date in the run-up to and during appeals.
• Update the fundraising and marketing team budget tracker, ensuring accurate financial tracking throughout the appeal process.
• Support the setup and management of Appeal Toolkits and Appeal Hubs, providing essential assets to staff, member agencies, and suppliers.
• Assist with the coordination and delivery of creative projects across all direct marketing channels, ensuring timely and effective execution.
• Work with the team to gather and report appeal results, providing updates to the Director of Fundraising and Marketing, Executive Team, and CEO’s office.

 Ongoing Responsibilities:

• Organize and manage review meetings with suppliers’ post-appeal, contributing to continuous improvement efforts.
• Monitor and update core and appeal budgets, processing invoices and ensuring financial accuracy.
• Support the Director of Fundraising and Marketing in organizing and managing the Fundraising Director’s Group meetings, including diary coordination, preparing presentations, and taking minutes.
• Provide general administrative support to the Fundraising and Marketing team, including setting up monthly team meetings, organizing agendas, and coordinating away days.

 

To be successful in this role, you will need:

• Proven experience in project coordination and administrative support, ideally within a fundraising or marketing environment.
• Excellent organizational skills, with the ability to manage multiple tasks and deadlines effectively.
• Strong communication skills, both written and verbal, with a keen eye for detail.
• Experience with budget tracking and financial processes.
• A proactive and collaborative approach, with the ability to work well within a team.

If you are passionate about making a difference, are eager to learn the fundamentals of direct marketing and have the skills to manage complex projects in a fast-paced environment, we would love to hear from you.

We are trialling 2 compulsory days per month "in the office", which is subject to change.

During an appeal, you will be contractually obliged to be in the office for 2 weeks, which are likley to include working during the weekend.

About Lepra

Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We have just finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.

Job Context

Our new Global Strategy introduces some new approaches and priorities to our work, including: our first ever global Theory of Change (ToC), the most detailed Monitoring, Evaluation, Accountability and Learning (MEAL) approach ever, and a sub-strategy dedicated to research, innovation and technology: the Global Research, Innovation and Technology Strategy (GRITS). With the finalisation of the new strategy, and as part of our ongoing commitment to improving our impact and efficiency, we are now seeking a consultant to provide specialised research support and technical advice.

Job Purpose

The primary objectives of this role are to lead the transitional phase of the GRITS, creating a detailed operational plan for its implementation; support the management of the existing research portfolio ensuring technical soundness, budget adherence and timely delivery; establish a sustainable pathway for research expertise to be led by in-country professionals.

Working Relationships

• Reports to Lepra UK’s Director of Programmes and Advocacy
• Day-to-day management liaison with the Director of Programmes and Advocacy and team members of Lepra’ sister organisation in India, LEPRA Society
• Close working links and collaboration with UK Fundraising, Communications and Finance teams
• International travel as needed for programmes oversight and support, and external representation.

Key responsibilities

Strategic Leadership

• Lead the transitional phase of the GRITS.
• Identify and address any gaps or challenges in the current strategy.
• Collaborate with stakeholders to ensure alignment and smooth transition.
• Support Programmes in the design of new projects / programmes by ensuring proposals submitted are technically sound and capitalize upon learning. Lead on ethical approval applications.
• Support Programmes in identifying, maintaining and growing academic / research -related partnerships, according to Lepra’s strategic interests and capacities 
• Serve as a focal point for external research contacts that have an interest in people affected by leprosy and LF.

Operational Plan Management

• Develop a comprehensive operational plan for the rollout of the strategy.
• Establish the initial GRITS processes including the Go no Go; steering group established and functioning.
• Define clear timelines, milestones, and deliverables.
• Ensure the plan is realistic, achievable, and aligns with the charity’s objectives and resources.

Support Existing Research Profile

• Review and support ongoing research projects.
• Ensure all research activities are technically sound, within budget, and on time.
• Provide technical guidance and support to research teams.
• Provide ongoing mentoring and coaching to staff and partners.
• Ensure that data sets and tools are appropriately designed and employed.

Pathway to Sustainability

• Create a sustainability plan to ensure research expertise is transitioned to and led by in-country professionals.
• Develop capacity-building programmes for local researchers and institutions
• Establish mentorship and training frameworks to support local leadership in research.

Stakeholder Engagement

• Engage with internal and external stakeholders, including donors, research institutions, and community leaders.
• Facilitate collaboration and partnerships to enhance the research profile and strategy implementation.
• Ensure transparent and effective communication throughout the transition process.

Monitoring and Evaluation

• Develop and implement a monitoring and evaluation framework to track progress and impact of the strategy.
• Regularly report on progress, challenges, and achievements to the Lepra’s leadership team.
• Adjust plans and strategies based on feedback and evaluation results.

Safeguarding

• Support the implementation of newly developed processes in relation to the Prevention of Sexual Exploitation & Abuse (PSEA) and Safeguarding (SG).
• Ensure safeguarding measures are integrated into all project activities.

Technical advisory

• Guide and advise on the implementation of leprosy and LF control tools and approaches, specific healthcare models and/or health solutions in partner countries, when appropriate and according to Lepra and donor standards.
• Provide strategic and technical advice on the development and roll-out of country programmes as well as the overall leprosy / LF programme in Lepra.

Monitoring, evaluation and impact

• Advise the programmes team on the development of appropriate results frameworks, objectives, outputs, indicators and Key Performance Indicators (KPIs) and support the analysis of Lepra datasets.  Advise the HPMEL on analysis of Lepra datasets.  Provide technical inputs to Lepra’s reports, according to Lepra’s needs.

Person Specification

Qualifications

Essential

• Relevant degree level of education

Desirable

• Relevant post-graduate qualification
• Relevant professional health-related qualification

Knowledge and Experience

Essential

• Extensive knowledge of global health issues and an up-to-date familiarity with issues and practice in the international development sector
• Substantive experience in designing and leading research projects and of communicating research results to different audiences 
• Ability to analyse quantitative and qualitative data using a range of different approaches and software and to present this information so that it may be easily interpreted by different users and audiences

Desirable

• At least ten years’ experience as a health advisor or researcher, preferably gained with an overseas development organisation or in academia, in a similar health focused role
• Familiarity with data visualisation tools and packages
• Experience with the concept and use of dynamic datasets

Skills, Attitudes and Personal Qualities

• Strong research administrative skills, specifically excel; STATA; SPSS; Nvivo and significant experience in MS Office packages
• Excellent attention to detail, and organisational and time management skills
• Excellent interpersonal skills, verbal communication skills, and confidence at presenting and representing at international global to a wide range of stakeholders
• Ability to work independently, be flexible and prioritise workload.
• Ability to travel within the UK and overseas
• Permanent resident and legal rights to work in the UK.

 

Group Facilitator

Location: National role which will involve extensive travel across England and Wales
Salary: £28,350 per annum FTE, £14,175 per annum actual earnings.
Hours: 18.75 hours per week, Monday to Friday (weekend & evening work may be required occasionally)
Contract Type: Permanent

Benefits: Generous Holiday allowance, Season Ticket loan, Cycle to work scheme, Charity worker discounts, Enhanced maternity package, Wellness, inclusion, and diversity groups

Role Purpose:

We are seeking a passionate and dedicated Groupwork Development Officer to deliver and develop groupwork programmes within the Women’s Estates, working closely with prison agencies and staff to facilitate life-changing relationship and parenting courses. You will play a vital role in empowering women to achieve positive outcomes and rebuild family ties.

Key Responsibilities:

• Promote Pact’s groupwork and parenting courses, supporting the recruitment of suitable participants through assessments and outreach.
• Facilitate the delivery of Pact’s relationship and parenting courses, including 1:1 booklets, to achieve positive outcomes for participants.
• Develop and maintain proactive working relationships with prison agencies to promote Pact and ensure effective referral procedures.
• Collaborate closely with Pact and prison staff to ensure smooth running of the groupwork programme, ensuring it complements other services provided within the prison.
• Work alongside prison staff, case managers, and key personnel to support women attending the courses.
• Promote Pact’s reputation to attract support from statutory and third-sector partners.
• Recording and Reporting:
• Monitor and support systems for thorough evaluation, data collection, and management.
• Attend key meetings, providing performance feedback and ensuring the programme's alignment with goals.
• Contribute to monthly service reports and provide updates on service progress to Pact and external partners as needed.

What We’re Looking For:

• Experience in group facilitation, particularly in relationship or parenting programmes.
• Strong interpersonal and communication skills to engage with prison staff, participants, and external partners.
• Proven ability to manage relationships and promote collaboration between various stakeholders.
• Excellent organisational skills with attention to detail in data collection, reporting, and programme evaluation.
• A commitment to empowering individuals, especially women, to make positive life changes.

Organisation:

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button

Other information:

Pact is an equal opportunity employer and welcomes applications from all backgrounds including those who have previous convictions (appointment to post is subject to a risk assessment). This post is subject to a 6 month probationary period, verification of identity and proven right to work in the UK, satisfactory HMPPS/ MoJ Security Prison Vetting, satisfactory employer references covering a minimum of 3 years and a satisfactory enhanced DBS. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

About us

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.
As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity.

You may have experience in the following: Group Facilitator, Training Coordinator, Programme Officer, Learning and Development Officer, Family Support Worker, Prison Programme Coordinator, Case Manager, Community Development Officer, Social Worker, Rehabilitation Coordinator, Parenting Course Facilitator, Support Worker, Criminal Justice Programme Officer, Resettlement Worker, etc.

REF-217 509

Head of Brain Injury Service

Lead a passionate team dedicated to transforming the lives of children and families affected by acquired brain injury. Join us as our Head of Brain Injury Service and make a lasting impact through our inclusive, compassionate and innovative support programme.

The Child Brain Injury Trust was originally set up by a group of medical professionals. The organisation has evolved over the years and is now the leading UK organisation supporting families and professionals affected by childhood acquired brain injury. Working in consultation and collaboration with families and professionals, the charity aims to ensure families can access the support they need, when they need it and to ensure they have the best possible chance of reaching their potential.

As Head of our Brain Injury Service, you will be joining the charity at an exciting time, as we have just launched our new five-year strategy – Elevating families, enriching futures. The strategy is our most exciting yet as we look to increase our reach and embed 4 key areas of support: early intervention (currently we work in  major trauma centres and specialist hospitals across the UK), community inclusion, educational services and virtual support. Although our programme delivery model is not  completely defined and embedded, we have a strong framework and a dedicated team who are eager and committed to our strategic goals. We are developing our service in line with the future needs of families and as such we are looking to appoint an individual who is passionate about childhood acquired brain injury, team development and leadership.  By joining an inclusive, compassionate and forward-thinking team, you will be part of developing and growing our highly regarded charity.

The purpose of this role is to provide overall strategic input, direction, development and operational management for the national brain Injury support service. To lead our whole brain injury service team to achieve the five-year strategy.

As well as exceptional leadership and management skills, you will need to enjoy developing and maintaining relationships with a large range of key stakeholders from the clinical, legal and corporate sectors.

We are looking for a confident and experienced individual who has evidenced previous compassionate leadership experience which will be essential and your values will lead your success.

This is a varied and exciting leadership role for the right individual, where no two days are the same.  If you are adaptable, solution focused and have excellent management and leadership skills then we are keen to hear from you. Thank you for your interest in this position.

Full-time (or 0.8), based from home, with on-site activity that requires regular UK-wide travel. NDTi are happy to talk about flexible working.

About NDTi

NDTi has been working with communities, government, health, and social care professionals for over 30 years to ensure that people with disabilities of all ages are given choice and control over their own lives.

Our organisation exists to make change happen by celebrating what’s possible, supporting changemakers and building self-determination. Our work always focuses on wider life outcomes. We want disabled and older people to enjoy the same life course and opportunities as everyone else – education, paid work, a place of their own, fulfilling personal relationships and a chance to contribute to their communities.

Purpose of the role

As a member of the research and evaluation team, the Evaluation and Learning Lead is responsible for the development, co-ordination, delivery and impact of NDTi’s commissioned, grant and trust funded evaluation and learning work. The post holder will manage and deliver a portfolio of evaluation and learning projects and will contribute to wider programme activities as required.

The person NDTi appoint to this important role will:

• develop, lead and deliver evaluation and learning projects and act as liaison for staff and associates involved in delivery of NDTi’s evaluation work.
• identify and share learning and insights generated by our work, showcasing the team’s innovative approaches, partnerships and achievements.
• design and develop evaluation and learning methodologies and materials, maintaining a consistent and high-quality approach to R&E work across NDTi.
• maintain a steady pipeline of opportunities, negotiating, securing and project managing a range of evaluation and learning contracts.
• ensure that our evaluation and learning work is co-produced with a range of stakeholders, including people with lived experience.
• establish and maintain diverse networks, generating new contacts and work opportunities for yourself and others in NDTi.
• ensure that NDTi’s evaluation and learning work is impactful and influential.

Key activities

Delivering evaluation and learning projects

Day to day, the Evaluation and Learning Lead will project manage and deliver a portfolio of evaluation and learning projects ensuring that each is delivered on time, within budget and to the expected high standard.

Securing and managing contracts

• develop and invest time in nurturing diverse contacts, partnerships and relationships to ensure that NDTi’s evaluation and learning work has a significant and positive profile, influencing attitudes, and changing policy and practice in order to make society more inclusive.
• identify opportunities for, and lead on, the development of proposals and tenders to ensure delivery of NDTi’s mission.

Organisational and other responsibilities

• represent NDTi nationally, regionally, and locally in various networks and forums.
• ensure NDTi is presented as a values-driven, innovative and high-quality organisation that is up to date with policy and practice and delivers effectively.
• work proactively with colleagues and teams across NDTi.​

Success in the role

The person NDTi appoints to this role will:

live our values:

NDTi is built around our desire to improve the rights and lives of those who are often excluded from the opportunities in work, community, and life that many take for granted. You will share our values around rights and equalities, enable people with lived experience to be part of our work, and ensure that work is focused on really making a difference in people’s lives.

be innovative:

Bringing in new work through proposals, bids and grant applications is key to this role. The postholder will bring their expertise and connections to build the NDTi portfolio of work around ageing and older people so that it has a range of projects of different types, and clearly moves towards our strategic ambitions.

have external influence and impact:

We exist to create change and build evidence. You will be able to gather evidence, work with people and partners, and deliver work which influences positive change and has a tangible impact.

be organised:

The role will involve managing multiple projects and project teams and managing your own workload. Successful postholders will be able to work with a diverse and changing workload.

be flexible:

Understanding and accommodating of changing priorities and being supportive of other team members commitments and capacity challenges.

work well within a team:

The evaluation and learning lead will work as part of the R&E Team. They are expected to contribute to the development of the team and its work.

build partnerships:

Relationships are key, and the person who is great in this role will bring and build connections and generate positive working relationships across sectors that enables collaboration with a wide range of people from different backgrounds and perspectives.

Person specification

Essential (e) and desirable (d) personal attributes and core competencies for this role.

Work experience & qualifications

• At least four years of experience of delivering leading edge practice in relation to evaluation and learning activities (e)
• Minimum of two years’ experience of undertaking fieldwork on evaluation and learning projects in a related field including quantitative and qualitative data collection and analysis
• Demonstrable ability and experience of successfully tendering and applying for funding, developing and sustaining a viable pipeline of future opportunities (e)
• Experience of managing numerous and complex projects of varying size and length for different clients (e)
• Educated to degree level or with equivalent gained through professional experience and achievements (e)
• Values and behaviours
• You will share our commitment, values and belief in NDTi’s mission (e)
• You will demonstrate, understand and apply our workplace values of driving inclusion, being reliable, open and honest, acting with humanity, and being curious and commit to work and act in ways that positively reinforce NDTi’s values and behaviours framework at all times (e)
• You will challenge behaviours and attitudes that serve against NDTi’s values and inclusive culture (e)
• You may have personal experience of health or social services or being a family carer for someone, that you can bring to your role with NDTi (e)

​For more information please refer to the attached.

This is a new role giving you the opportunity and responsibility to build on our successful fundraising and extend our appeal to new donors as well as maintain our existing supporters. You will need demonstrable fundraising experience and the ability to work confidently as a strategic thinker and as a practical fundraiser. You will hit the ground running and come with strong ideas and skills to implement them.

As head of fundraising you will work closely with the CEO to grow charitable income and philanthropic support from governments, individuals, trusts and foundations, corporate companies and other areas. You will help her drive the charity's work forward and work closely with our project teams and see the direct impact of your efforts.

You will have developed your portfolio of fundraising skills over time within charities that work for social good and can demonstrate experiene in securing fundraising income particularly in securing five and six figure grants/donations. Experience of securing statutory funding will be essential. You will have experience of line managing junior fundraising staff and will be keen to develop your managerial responsibility.

You will be a confident and capable leader who will work with colleagues towards supporting an annual programme of circa £3m. This role is crucial to building the charity's long-term sustainability, with a focus on exploring innovative opportunities.

The role offers an exciting opportuinity for an experienced fundraising professional with a passion for tackling social problems particularly in child protection or related areas. It is a great opportunity to take the next step in your fundraising career and make an impact.

The charity is currently in a period of strategic review and over the coming years as our new strategy gets implemented and new projects are developed to widen our reach, the head of fundraising will develop a strong case for support and articulate the aims and impact of our work to funders. You will work with the CEO and the directors to turn this strategy into the growth that our work requires if we are to keep children safe from harm.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

QuarterFive are delighted to be partnering with The Orpheus Centre, which supports young disabled adults to live and work as independently as they are able. They do this through developing their confidence and independent living skills, using arts-based, bespoke learning, work experience and supported living programmes delivered from their base in Surrey. All of their learners are learning disabled and some are also physically disabled.

The Orpheus Centre is located at a beautiful converted farm that provides teaching and performance spaces and self-contained accommodation. However, their success in enabling these young people to thrive means that they are over subscribed every year and have outgrown the current facilities.

The capital appeal will convert a building next to the Centre to allow for more learners to enrol, in particular more learners with more complex needs. Currently, the quiet phase is projected for 2024-2027, with the build phase being projected for 2027-2029.

The Head of Capital Appeal will sit on the SMT, reporting to the CEO, and be responsible for leading a small team of fundraisers also dedicated to raising funds for the build. While there will be a team to support, the Head of Capital Appeal will spend most of their time personally fundraising as well. There are existing opportunities, including a well-connected President (also the Founder), a Capital Appeal Committee which will be set up, and an existing pool of donors. A focus on new business, however, will also be crucial for the success of the project.

As Head of Capital Appeal, you will: 

• Develop, implement and monitor the private and public phases of the capital appeal strategy to enable the Orpheus Centre to meet the appeal target
• Establish a high performing capital appeal committee of volunteers to cultivate and steward potential significant donors
• Deliver target income from a range of sources, primarily major donors, trusts and foundations and statutory sources, but not discounting other viable income streams
• Personally secure significant major gifts for the capital project
• Design, recruit and lead a team of fundraisers to support on fundraising for the capital project
• Research and identify potential funders for the capital project
• Work closely with the build project team, to ensure clear communication between the funding and the building of the project
• Provide timely reports for Senior Management Team and Trustees to facilitate effective cash flow management and decision making

Ideal skills and experience:

• Significant experience in a senior high value fundraising role
• Demonstrable experience of securing 5- and 6-figure major gifts
• Extensive track record in working with trusts, major donors and statutory funders
• Experience of line managing teams of fundraisers
• Ability to adapt to different audiences, including donors, senior volunteers, team members, learners and all colleagues in the wider organisation
• Experience in managing senior level volunteers and fundraising committees
• Understanding of disability language and issues
• Ability to demonstrate an appreciation of the arts

Benefits include:

• 30 days annual leave in addition to bank holidays
• 6% employer pension contribution (5% employee contributions)
• Enhanced maternity leave
• 5 days paid sick leave in a rolling 12-month period
• 3 days paid time off for dependents per year
• Free staff lunches
• Employee Assistance Programme

Interviews are scheduled for Thursday 7th November (on-site). If you require any reasonable adjustments, or have any questions/require flexibility regarding date/time, please contact Emily Birch at QuarterFive. 

The Orpheus Centre are committed to advancing equality of opportunity, respecting and celebrating difference, eliminating discrimination, harassment and victimisation and fostering good relations between all who work, learn or use our services. We want to ensure we recruit the full diversity of people at Orpheus and all are able to reach their full potential.

Orpheus have five Diversity and Inclusion Champions: BAME, LGBTQIA+, Ability/Disability, Wellbeing, Family, and Menopause. Throughout the year, they work with staff to promote a positive environment and culture, so all can bring 100% of themselves to work.

The Orpheus Centre is proud to be a disability confident employer. They have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for an interview.

We are looking for a Resident Liaison & Occupancy Lead to join our Central Services team. This role will support the Homes with maintaining occupancy levels, managing the moving in process for individuals requiring our services, assessing financial needs, negotiating contracts and ensuring compliance with regulatory standards.

You will be working with highly skilled and motivated teams with a mission to support veterans and their families. This role will be crucial in fostering connections and enhancing the quality of life for both residents and their families. You should have the ability to work autonomously and with our dedicated teams.

We prioritise the growth and education of our team with a comprehensive training and support programme. We also offer excellent benefits.

Job description

• The Resident Liaison and Occupancy (RLO) Lead will be responsible for managing the full enquiry process for individuals requiring our services, providing excellent levels of customer care. They will ensure a warm and receptive experience for veterans and their partners with our Homes, assist them with their individual financial needs assessments, help coordinate the moving in process, negotiate contracts, and ensure compliance with regulatory standards.

• The RLO Lead will work closely with beneficiaries and their families across all our Homes, as well as local authorities and social workers to ensure that veterans and their partners can access the services and environments that best meet their needs.

Assessment and access to services

• Coordinate and manage the enquiry and moving in process to our Homes from first points of contact or referral to admission, ensuring a smooth transition for veterans and their partners.

• Conduct comprehensive assessments of individuals’ needs in collaboration with our Homes, social workers and healthcare professionals.

• Identify suitable services and support according to our criteria that align with assessed needs, preferences, and best interests of the individuals.

Liaison and coordination

• Act as a primary point of contact for our Homes, social workers, families, and other stakeholders.

• Provide guidance and support to veterans and their families throughout the moving in journey, or where they require support from other services.

• Provide a positive customer experience, helping to facilitate communication and collaboration among all parties involved with the moving in process.

• Work in collaboration with the Marcomms teams to input effective data to relevant analysis.

Contract management

• Negotiate and manage resident agreements with Home Managers, local authorities, residents and families, ensuring cost-effective and high-quality service delivery.

• Monitor relationships and communication with local authorities, community teams and hospital discharge teams addressing any issues or discrepancies in a timely manner.

• Monitor the ratio of self-funders to local authority residents and liaise with the Financial Controller to report their occupancy status.

Quality assurance and compliance

• Ensure that all admissions comply with regulatory standards, our policies, and best practices.

• Conduct regular reviews and audits of the assessment and admissions of new residents into our Homes to maintain high standards of satisfaction.

• Address any concerns or complaints regarding admissions and take appropriate action to resolve issues.

Data management and reporting

• Maintain accurate and up-to-date records of all enquiries, admissions, assessments, and contracts using Found (our occupancy database).

• Prepare regular reports on occupancy activity, outcomes, and performance metrics liaising effectively with the Marcomms team

• Utilise data to identify trends, inform decision-making, and improve service delivery.
• Undertake any other duties as required and consistent with the nature of the role as determined by your manager.

Are you passionate about seeing children and young people supported and empowered to thrive? Would you like to work for an independent organisation that fosters creativity, encourages everyone to contribute to organisational growth and makes sure staff feel supported and valued?

SAFE! Support for Young People Affected by Crime is an independent charity working across the Thames Valley.  We are looking to recruit a Head of Finance & Business Development to manage our financial operations and help us progress business development opportunities.

Role: Head of Finance & Business Development 
Location and hours: Oxford, full time or part-time hours considered 

Are you the right candidate? 

We are seeking a self-motivated, dynamic and experienced individual to join our senior management team. You will manage all financial aspects of our charity, and support income growth. You will oversee our planning, budgeting and forecasting and develop our financial management policies, systems and processes. You will support our CEO on funding bids and tenders and help us progress development of diverse income growth opportunities. You will also have management responsibility for the Finance and Administration Manager.

Applicants will have a good understanding of financial and charity standards and regulations, maintaining records in accordance with the Data Protection (GDPR) Act.  In addition, you must be able to demonstrate your active commitment to promoting equal opportunities and diversity.

If you have proven experience in financial management and income generation within the 3rd sector, excellent communication and interpersonal skills with the ability to develop long-lasting working relationships with colleagues, trustees and stakeholders we’d love to hear from you.

The welfare of children is paramount to all that we do in SAFE! and we would expect all successful candidates to demonstrate that they are equally committed to these values. We follow safer recruitment processes to ensure that we adhere to these standards.  Appointments will be subject to references and checks made by the Disclosure and Barring Service (DBS) satisfactory to SAFE!

Why work for us? 

SAFE! offers competitive rewards and benefits including a 5% pension contribution, flexible working and 28 days annual leave (pro rata).  In addition, we offer an Employee Assistance Programme, Cycle to Work Scheme and various benefits. We can offer a hybrid approach with regular time spent in our Oxford office, as well as working from home, if appropriate. 

We place great importance on staff wellbeing and encourage and enable staff to prioritise healthy work-life balance through flexible working.  We are committed to professional development through regular training and encourage all staff to take a lead role in a particular area of interest. We are a creative and responsive organisation and we seek the input of staff and service users to ensure that we can meet their changing needs.

Closing date is Wednesday 6 November 2024 at 9am. Interviews week commencing 18 November 2024.

The charity is 9 years old, and initially started its work in Blackpool, the community facing the highest multiple deprivation in the country, before starting to scale. After slow and steady growth in our early years, a combination of our reputation, growing evidence, and the increased demand for place based change has seen our rate of growth rising in recent years. We are taking a “quality first” approach to scaling our delivery work, as we cannot let down any of our communities through scaling beyond our capability.

In order to support the increasing level of demand for our work, over the next five years, the fundraising team will embark on an ambitious growth strategy – as we look to grow our income £8 million this year to £20 million by 2029, increasing the breadth, depth and number of communities that we serve. 

The successful candidate will play an integral role in designing, developing and leading the delivery of our fundraising strategy to ensure that children and young people have the best start in life. They will be responsible for a broad range of income streams with a particular focus on growth across high net worth individuals, individual giving, corporate and digital whilst continuing to effectively maintain and build upon our strong funder base in trusts, foundations, philanthropy and statutory support.  They will also directly oversee the wider fundraising team which currently includes the fundraising manager and fundraising officer roles. 

Key Responsibilities 

• Overseeing the successful design, development and implementation of Right to Succeed’s 5 year fundraising strategy. 

• Leading, inspiring, developing and managing the charity’s fundraising team, taking overall responsibility for achieving fundraising targets for the organisation.

• Ensuring a collaborative and integrated approach to fundraising across the organisation through working collaboratively with the finance and programmes team to ensure maximum efficiency across our prospecting, budgeting, monitoring, tracking and reporting processes

• Ensuring that fundraising activities comply with legal and regulatory standards, including donor privacy, tax regulations, and the Fundraising Regulator’s code of practice 

• Building positive, sustainable relationships both internal and externally, effectively managing all key stakeholders and funders. 

• Representing Right to Succeed externally, including organising and attending funder events and regularly engaging with local and regional commissioners and funders. 

• Providing key fundraising insight to the Senior Executive team and when required trustee board as part of the wider leadership group, shaping organisational strategy and decision-making. 

• Identifying opportunities and potential challenges, working collaboratively across functions to maximise impact and mitigate risk.

• Working in partnership with the communications team to align cross-departmental priorities ensuring that increasing organizational profile leads to greater levels of funder interest in supporting our work

• Working collaboratively with the Finance Director to ensure clear alignment of budget management processes and being proactive in managing and communicating change and risk 

• Developing an in-depth knowledge understanding of our work and the communities we serve to enable the production of high-quality fundraising materials, proposals and reports

Fundraising 

• Overseeing a diverse portfolio of income streams, with a clear strategy and plan for growth and sustainability

• Working alongside the Senior Executive and wider leadership team to set, monitor and deliver annual income and expenditure targets.

• Support the Senior Executive team in cultivating new relationships and stewardship of HNWI whilst continuing to build upon our existing funder base, ensuring that all supporters receive a first-class experience.

• Proactively planning for meetings with funders, prospects and networking events to develop new opportunities.

• Working collaboratively with the comms and and programmes teams to increase awareness of RtS and our programmes, developing professional and engaging fundraising materials including fundraising applications, proposals, appeals, pitches and reports.

• Identifying new fundraising trends and developments and make recommendations to the Senior Executive team around resource prioritization. 

• Ensuring the fundraising database and pipeline is fully kept up to date, implementing and embedding a clear framework for decision making regarding fundraising opportunities across the organisation. 

• Working collectively with the Chief Programmes Officer and Programme Directors to identify, develop and grow local funding opportunities within their respective communities

Budgeting, reporting and compliance

• Managing the team budget, providing regular reports as required to the Senior Executive, Finance, Development Committee and Board of Trustees.

• Setting, delivering and monitoring the fundraising business plan, ensuring all objectives and KPIs are met and risks are managed as appropriate.

• Ensuring all fundraising activity complies with legal and regulatory standards.

• Supporting the finance team in compiling information for the annual audit process

• Working with the finance and programme teams to ensure alignment across organisational, funder and programme budgets 

• Maximising the effectiveness of our organisational CRM (Hubspot) to provide high-quality analysis, insight, reporting and strategic decision making

Leadership and management

• Developing a collaborative, high-performance culture that is ambitious, passionate and proactive in its strategic and operational practice.

• Providing effective line management to direct reports, setting and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.

• Ensuring all fundraising staff receive clear and consistent direction and feedback to enable them to perform to the best of their ability.

• Having an open attitude to constructive peer feedback around improving policies and processes as we continue to learn and grow as an organisation

• Being an inspiring ambassador for RtS, networking widely, and ensuring it is reflected in the strategies, outputs and behaviors of the fundraising team.

• Contributing to the strategic direction of the charity, joining the senior executive team meetings once the fundraising function is working effectively. 

• Leading by example in terms of your work ethic, your commitment to the delivery of results and demonstrating the values of the organisation in all that you do. 

• Investing in the professional development of your team, ensuring that they are growing in their roles and as members of the Right to Succeed staff team. 

Travel 

This role will require travel to Right to Succeed’s offices in Liverpool and Manchester as well as to funder meetings across the UK. It is essential that the post-holder has access to a car or excellent transport systems.

Person Specification 

Experience required (essential) 

• Strong track record of meeting and exceeding fundraising targets in a senior fundraising role.

• Leading the development and implementation of a successful fundraising strategy generating significant organisational income.

• Track record of working across different forms of fundraising including trusts & foundations, high net worth individuals, individual giving, corporate and statutory/public sector.

• Track record of leading, managing and inspiring high performing fundraising teams.

• Proficient in research, strategic planning, budgeting and monitoring.

• Fostering successful relationships and partnerships with key internal and external stakeholders.

• Bringing together influential funders and policy makers to increase awareness and support of key issues.

• Excellent written and verbal communication skills, including the ability to facilitate senior stakeholder meetings, speak engagingly to a wide range of audiences and to represent RtS externally.

• Understanding of the issues facing the children, young people and communities that we serve.

• Collaborative working style and excellent relationship building skills.

• Working with Senior Executive teams and trustee boards.

Experience required (desirable) 

• Experience in working with city regions, local authorities, government departments and their commissioning processes.

• Leading local or national fundraising campaigns. 

• Knowledge of utilising CRM systems (we use Hubspot) for fundraising. 

Skills & Personal Qualities (essential)

• Commitment to the aims and ethos of Right to Succeed and a desire to bring about positive change in relation to societal inequity. 

• Business management and Financial management skills. 

• Strong leadership skills and the ability to enthuse, motivate and develop a team and partnerships that deliver results. 

• Ability to think strategically and to communicate a compelling strategic vision.

• Excellent all round communication skills and relationship management abilities. 

• Professional and resourceful, with the ability to work independently and as part of a team. 

• Ability to model and instill the Right to Succeed values as outlined below. 

• Strong organisational and people management skills.

• Ability to work in a small, but highly ambitious, growing organisation

Qualifications and Knowledge (essential)

• Awareness of local areas, key challenges and understanding of current contexts 

• Collective impact and place-based change 

• In-depth knowledge of education improvement and community development 

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How to Apply

To apply for this position, please submit a CV and a supporting statement including your motivation for applying and how you meet the criteria for the role by end of day on Friday 8th November. 

Please note we will be interviewing candidates as applications are received and may close the vacancy earlier if a suitable candidate is identified. Candidates are advised to apply as early as possible.

Unfortunately, we can’t consider any candidates who do not submit a supporting statement. 

Your supporting statement must not exceed two pages and should cover your motivation for applying for the role and how your skills and experience meet the criteria outlined in the Person Specification. This is also your opportunity to evidence the written communication skills that will be necessary for the role.

Timetable 

Applications invited by Friday 8th November 

Interviews: 

Stage one will be held on Zoom on Tuesday 12th and Wednesday 13th November

Stage two will be held on Monday 18th and Tuesday 19th November 

Start date: December 2024/January 2025

These dates may be subject to change. 

Position type: Permanent. Full time, 37.5 hours per week. Flexible working will be considered. 

Responsible to: Head of HR (with matrix management by Volunteer Development Manager & L&D Manager)

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall

Role purpose:

The role of the People Assistant will be to provide administrative support to the People Team. You will contribute to the efficient running of the department and assist in the delivery of a supportive, employee-oriented organisational culture that emphasises quality, continuous improvement, and high performance.

This is a busy generalist HR role and will give you a broad experience to many different elements of HR practice including recruitment, onboarding and induction, metrics and analytics, EDI, safeguarding, wellbeing, volunteers and learning and development within the humanitarian sector.

Who are we looking for? 

We are seeking a motivated and enthusiastic individual who is looking to start or develop their HR career. You will be a people person, committed to delivering excellent customer service who is able to work and communicate well with different individuals and teams, both internal and external to ShelterBox.

As the first point of contact for the HR Team the ability to manage different tasks and priorities simultaneously and have excellent attention to detail will be key.

This role will help generate and collate monthly and quarterly people metrics so excellent IT skills (particularly Microsoft Office and database reporting) are essential. As a member of the HR Team, you will be handling a wide range of data, including sensitive and personal information, as such you will work with discretion and adhere to confidentiality.

Achievement of, or study toward, your CIPD Level 3 is preferable but is not essential. Knowledge of basic employment law and HR practices would be advantageous for the role.

Main role and responsibilities

This role will primarily provide administrative support for the day-to-day running of the HR Team as well as delivering administrative tasks for the Learning & Development (L&D) Team and Volunteer Development Manager. This role will also support ongoing strategic work projects of the People Team. This role will also help support the diary management for the Director of People.

Duties will include but not be limited to:

· Administration of all recruitment campaigns including advertising, arranging interviews and candidate management.

· Administer all HR-related documentation in a timely manner. Documents will relate to starters, leavers, Maternity/Paternity, probation completions, etc.

· Generate and report on monthly and quarterly people metrics.

· Management of the HR inbox and timely response to queries.

· Assist with HR project and strategy work

· Information management of the HRIS ensuring electronic records are accurately maintained and updated in accordance with GDPR legislation including personal details, absence management and employment records.

· Monthly employee file auditing, ensuring records are accurately maintained including return to work, probation, and appraisal completions.

· Support internal communications including organisational updates, wellbeing, and staff newsletters.

· Diary management support for the Director of People

· Note-taking and meeting preparation

· Support office events and initiatives in person and online

· Assist with background checks – including references and DBS checks.

· Administration of H&S requirements (including DSE Assessments).

· Coordinate the logistics and administration for our residential programmes including venue booking, travel and accommodation booking, and sourcing volunteer support.

· Support the administration of the Learning Management System (LMS)

· Manage the incoming communication from the organisation to the shared inbox to ensure all requests are dealt with in a timely and professional manner.

· Support the administration of L&D solutions including participant management, scheduling and attendance tracking.

Other responsibilities

· Any other duties as required which are deemed appropriate to the level and grade of the post.

Interviews for the role are scheduled for 18th and 19th November. 

Do you have a passion for digital systems and helping an organisation transform its culture and operations to make the best use of digital technology?

Do you love working with people and supporting them to get the most out of the systems we use?

Church Urban Fund is looking for a dynamic individual to lead our Digital Systems work and set the standards for our use of digital technology, especially in the best use of our CRM, which will help us realise our organisational strategy.

About you: The successful candidate will have excellent skills around digital processes and management of a CRM software.   You will have experience of Salesforce or other CRM software and how to integrate this with other software systems.  You will be a person who seeks to make the best use of the digital tools that we have and strongly support others to improve their knowledge of digital systems.  With strong interpersonal skills you will be able to support and train colleagues for them to get the most out of their use of the CRM.   We are looking for someone who can demonstrate they can set and monitor performance standards and continuously improve processes and systems.

About us: Church Urban Fund is a national charity working with local leaders, churches and other faith groups all over England. Our local partners are committed to serving and strengthening the community where they live.  We are working to build just and flourishing communities so that everyone across England can access support when they need it most.

Why this role matters: This is an important role because you will be supporting our work ending poverty through building relationships and thanking our wonderful churches and supporters.  You will be proactive in looking at ways to improve and deliver better systems.

If you want to use your skills and qualities to make an impact in communities across England, we want to hear from you.

Closing date: 17:00 Monday 11th November 2024, with interviews to be held on 26th November 2024 in London.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

This is a standalone role and so it is very hands on with responsibility for all transactional tasks, including recruitment, payroll, pensions, training etc. You’ll also work particularly closely with senior managers to attract, retain and develop a diverse and talented team. You’ll promote a culture of learning and collaboration across the organisation, ensuring that Muscular Dystrophy UK complies with all relevant employment legislation and best practice.

We welcome applications from candidates working at Manager level, who want to step up to their first Head role. We are looking for candidates that are comfortable to work on an operational as well as strategic level.

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: We operate a hybrid model (home and office, London SE1). 

NB Interviews likely to be held on 14 or 15 November.

*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.