People Team Administrator Jobs in South Kensington, Greater London
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This is an exciting opportunity for a major donor fundraiser to join CSW, to initiate and develop strong relationships with individuals and corporates who have the capacity to make significant donations to CSW and to steward these relationships towards deeper engagement with CSW year after year.
Key Responsibilities (a full list of responsibilities is listed in the Application Pack)
- Develop a Major Gifts strategy that delivers agreed income goals and leads to increased and multi-year financial commitments from Major Donors.
- Develop individual cultivation plans for Major Donors that provide opportunities for them to make impactful gifts, pray and campaign.
- Research and write funding proposals and cases for support and adapt as needed.
- Produce and send regular letters and reports demonstrating the impact of gifts.
- Develop relationships with a small pool of Corporates that leads to increased engagement and income generation.
The Person
You are an excellent communicator, self-motivated and passionate about enabling donors to channel their wealth to meet the greatest needs. You have strong inter-personal skills which you are able to use to build internal and external relationships. You are able to inspire people to make a difference through their giving and you are just as passionate about communicating the impact of their gift. You are proactive and willing to work well with others to achieve targets.
You are inspired by CSW’s mission and eager to play your part, through this role, in ensuring freedom of religion and belief for all.
Essential Criteria (a full list of essential criteria is listed in the Application Pack)
- A minimum of three years’ major donor fundraising experience for a charity.
- Proven track record of securing five-figure and six-figure gifts from major donors.
- Experience of providing excellent stewardship to major donors.
- Excellent communication skills, especially verbal and written English
- Writing compelling funding applications/ proposals that match donors’ interests with CSW’s mission and activities.
CSW Benefits
We offer flexible working, your birthday off, pension with 6% employer contribution, 30 days holiday after 5 years’ service, 3 month paid Sabbatical after 10 years’ service.
Please also fill out the attached application questions.
The client requests no contact from agencies or media sales.
About the role
The West London Service Delivery Executive will play a key part in the Service Delivery team across London, supporting with the smooth running of our service, and create a welcoming atmosphere for all clients, volunteers and visitors. Our team is friendly and professional, and we work closely together to make sure every client has an outstanding experience when they visit us.
The Service Delivery Executive will often be the first point of contact a client will have with Smart Works, providing administrative, phone and booking support for clients across London and beyond. Therefore, we are looking for a friendly, organised and hard-working individual. The role requires strong administrative skills, excellent communication skills and a drive to ensure all women who visit us have the best possible experience.
Smart Works is also proud to have a virtual service, meaning that any women can access a Smart Works appointment, wherever they are in the UK. This role will provide admin support for the virtual service, including confirming clients, sending zoom links and ensuring volunteers have accurate information ahead of each appointment. With a focus in West London this year on being our hub of excellence for the virtual service, this is an exciting time to join us and have a real impact on the quality and future of this area of our work.
If you’re passionate about supporting women, then this is an ideal opportunity for you.
The role would be based at our Smart Works centre in West London, with occasional visits to our other London centres. There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, supporting with networking and key events support.
Smart Works London is part of Smart Works Charity, with Smart Works centres across the UK. There will therefore be some travel and liaison with local centres across the UK and HQ in London, to support induction and training, as well as the day-to-day role.
Duties and responsibilities
Reporting to the West London Service Delivery Manager, the successful candidate will support on a range of activities, including:
- Be the first port of call for our Smart Works clients, ensuring all enquiries are handled in a timely manner.
- Ensure the Smart Works phone is always answered, with responsibility for client bookings through our database.
- Welcome all visitors to Smart Works, making them comfortable and immediately putting them at ease.
- Support with managing the daily client schedule, ensuring appointments run smoothly and to time.
- Data inputting and filing, ensuring our database and records are up-to-date and accurate.
- Complete follow-up calls to ensure the job status of every client is known.
- Provide admin support for the virtual service, including confirming clients, sending zoom links and ensuring volunteers have accurate information ahead of each appointment.
- Support Service Delivery Managers with administrative tasks, including daily confirmation emails and calls, and the smooth running of the West London centre.
- Smart Works is a community that shares a passion to empower women to thrive in work, determined to meet our aim of helping as many women as we can back into work. The successful candidate will therefore build strong working relationships across this community, with their own immediate staff team as well as other local centres across the UK and HQ in London.
Person specification
Essential Criteria
- Friendly and like talking with people
- A good team player with a strong work ethic, who is also able to make decisions and problem solve independently.
- Curious and enjoys learning and trying new things
- A creative problem solver who gets things done
- Hard working and organised with good attention to detail
- A confident IT user, with excellent understanding of Microsoft packages including Word and Excel and familiarity of online meeting platforms such as Zoom
Desirable Criteria
• Experience working in a customer service, receptionist or admin role might be helpful, but is not required
We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of female unemployment as we would like to increase the representation of these groups at Smart Works.
Smart Works promotes equity, diversity, and inclusion in our workplace. We make employment decisions by matching the Charity's needs with the skills and experience of candidates. These decisions are made irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
General duties of a Smart Works staff member
- Work collaboratively and cooperatively with all team members and take an active part in staff meetings and discussions.
- Adhere to our policies and procedures and be an ambassador for our charity.
- Play your part in ensuring that each woman who comes through our door is treated with respect and empathy.
Benefits, terms, and conditions
- Full time role, based in Smart Works West London (with occasional visits to other London centres)
- Monday-Friday with typical working hours 9 am -5 pm in line with centre opening hours. Due to the nature of the role, this cannot be done working from home.
- Salary of £27,352 per annum (London Living Wage)
- 25 days annual leave, plus discretionary leave over Christmas and New Year
- Company pension.
- Positive, supportive working environment with opportunities for practical training and progression.
- VIP access at Smart Works sales, events and pop-up shops.
- All successful applicants must provide two satisfactory references and complete a Basic DBS check.
How to apply
Please submit a CV and answer the following questions via our recruitment portal here by Monday 1st July at 5pm:
- Why do you want to work for Smart Works? (Max 250 words).
- What experience and skills do you have that makes you well suited to the role? (Max 400 words).
- In your own words, what do you think makes Smart Works an essential service? (Max 250 words).
Closing date for applications 5pm Monday 1st July.
First round interviews will be held virtually on Monday 8th July, via Microsoft Teams.
Second Round interviews will be Wednesday 17th July, in person at our West London Office.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
We do not use AI in any part of our recruitment process. Your application will be carefully considered by the People Team.
If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us about submitting a manual application.
At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Don't miss this great opportunity to join the dynamic and friendly team at Big Change. As Operations Executive you will support the Head of Operations to ensure seamless governance, meticulous finance management, and impactful project coordination. If you are super organised, love co-ordination, communication, and you have a keen eye for detail, this could be the job for you.
In this pivotal role, you will:
- Oversee key operational responsibilities and facilitate effective communication both internally and with our external partners.
- Play a crucial role in making sure the team operations run smoothly and efficiently.
- Handle finance and data with meticulous attention to detail, manage schedules, procure equipment, and ensure compliance with governance and legal standards.
This position offers a fantastic learning and development opportunity, ensuring you gain hands-on experience by being involved in key initiatives across the team. You will enjoy the chance to increase your skills and knowledge in a supportive and collaborative environment, working across exciting projects, and making a meaningful impact on Big Change success.
Accountabilities
Administrative and Event Support:
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Coordinate team purchases to ensure necessary resources are available.
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Manage receipt and bank card transactions to maintain financial accuracy.
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Team scheduling, including managing rooms and meeting calendars, to optimise team coordination.
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Team travel management to coordinate logistics and support organisational activities.
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Equipment assessment and procurement to maintain and upgrade necessary tools and infrastructure.
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Support the People Manager with coordination and organisation of Team Reset Days
Data and CRM Management:
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Update and maintain Customer Relationship Management (CRM) system to ensure accurate and up-to-date information.
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Manage payment platforms to facilitate smooth financial operations.
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Managing external inboxes to ensure timely communication and response.
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Support the Head of Operations in the delivery of CRM training to the team
Legal and Compliance Support:
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Initiate legal cases via the pro bono platform, aligning with Big Change legal requirements.
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Support the annual audit process to ensure compliance and accuracy in financial reporting.
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Support the Head of Operations to ensure high standards of data security and GDPR compliance, including training and development. Act as a DPO for the organisation.
IT and Workspace Management:
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Serve as a primary contact for IT and other workspace-related issues, ensuring a functional and efficient work environment.
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Act as the office liaison with our hosts, Virgin Management Limited, to maintain a smooth operational relationship and ensure compliance with host policies.
Financial Operations (supporting the Finance Manager):
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Support accounts receivable and payable to ensure timely processing of transactions.
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Managing some donation processing to support organisational funding needs.
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Team expenses management to ensure accurate tracking and reimbursement.
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Manage accounts and subscriptions to ensure continuous service and budget alignment.
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Monitor and manage some core budget areas.
General Support:
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Support onboarding and offboarding of Big Change team members.
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Handle tasks arising from strategic objectives as directed by the line manager.
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Prepare ad-hoc research pieces around operational systems and processes.
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Provide support for additional ad hoc tasks that enhance the team's functionality.
Skills / capabilities:
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Organisation: coordinating meetings.
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Administration: proficient in handling administrative duties.
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Communication: liaising with team members, external partners, and other stakeholders.
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Problem-Solving: identify problems quickly and develop effective solutions, particularly when managing logistical or operational challenges.
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Technological: competent using office software, CRM system, and the ability to manage digital records and communications tools.
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Financial: manage financial records, understand budgeting, and handle accounts payable/receivable efficiently.
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Adaptable and Flexible: able to adjust to changing priorities and manage multiple tasks in a dynamic work environment.
Qualifications / experience
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Project Management: experience in coordinating team logistics and events, purchases, and scheduling, as well as managing equipment procurement.
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Proficiency with CRM and Office Technology: demonstratable ability to utilise CRM systems and proficiency with office technology for data management and operational efficiency.
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Some understanding of Legal and Audit Processes: knowledge of legal compliance and familiarity with audit processes to ensure organisational adherence to regulations.
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Experience in Financial Operations: proven track record of managing financial transactions, including accounts receivable and payable, donation processing, and team expense tracking.
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Understanding of data protection legislation.
About Us
At Big Change we are unashamedly hopeful for a future in which all young people can thrive, in life not just exams. We believe in the power and potential of people - individually and collectively - to create deep and lasting change. We keep our sights on the horizon and bring together people with ideas, energy and wisdom who can show the way there.
We are on a mission to:
- Show a new way is possible - We find and back leaders with bold ideas and projects that positively impact thousands of young people.
- Create change with, not to, young people - We listen to young people, support them and their ideas, and ensure their needs are at the centre of every project we back.
- Learn with others and shift mindsets - We bring together and learn with diverse experts and leaders who are working to transform education and learning, to inform our work and champion change together.
Big Change Benefits:
- £1000 Learning and Development Allowance
- Cycle to Work and Season Ticket Loan schemes
- Flexible working
- Pension scheme with up to 5% matched by Big Change
- Monthly phone allowance
- Unlimited annual leave policy
- Volunteer days
The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
Volunteers are highly valued at Parkinson’s UK because of the vital contribution they make to our aims for supporting people affected by Parkinson’s. You’ll help us build our engagement with volunteers and local groups by connecting, listening, sharing and celebrating the contribution they make and the impact they have for people living with Parkinson’s.
What you’ll do:
- Support the Engagement and Recognition Manager to deliver our volunteer and local group engagement and recognition strategy
- Schedule, write and publish content for our volunteer management system (Assemble)
- Support the preparation and delivery of our quarterly All Volunteer Calls
- Write, edit and co-ordinate the distribution of monthly newsletters to local group volunteers
- Support and facilitate the connections between both volunteers and local groups
- Be responsible for the day to day delivery of our plans to thank, recognise and celebrate volunteers
- Support the Engagement and Recognition Manager with the preparation and delivery of key annual events to celebrate our volunteer community, for example Volunteers’ Week
- Support colleagues around the organisation with engagement and recognition activities
- Collaborate with colleagues and volunteers from across the charity to gather stories and ideas for sharing and celebrating
- Gather feedback from volunteers to ensure that we are listening and responding to their insights and opinions, and determining areas for development/improvement
What you’ll bring:
- An understanding of volunteering and the value it brings to individuals and the community
- Excellent verbal and written communication skills; ability to communicate effectively with a wide range of different audiences
- A friendly and approachable manner; the ability to work collaboratively, and quickly build and maintain strong working relationships
- Ability to work with volunteers as equal partners
- Strong planning and organisational skills, including time and process management, with good attention to detail; ability to manage and prioritise own workload
- Experience of introducing administrative processes to enhance team systems
- Experience of managing administrative tasks, including collating and maintaining information, and coordinating and arranging meetings
- Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively
- Experience of adhering to GDPR, confidentiality and wider data protection requirements
- Desirable: Ability to use creative platforms to create resources, e.g. videos, to engage different audiences.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You’ll be required to cover your own travel expenses to the office.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role, and will interview candidates on a continuous basis. Therefore, if you are interested, please submit your application as early as possible.
We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We’re a people-powered movement on the verge of major breakthroughs in Parkinson’s. Together, we will find a cure.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"Your support has been incredible. You are probably and will always be number one in the list of people who made a positive impact on his life" KEEN London parent. Our Service Coordinators change lives - could you?
KEEN London is a small but growing charity. Our vision is that every child has the chance to enjoy sports and leisure activities and none are left behind due to disability. Demand for our service is high: currently, over 100 families across London are members of the KEEN family and we provide over 4,000 hours of supported care every year to disabled children, who we call our ‘athletes’. As part of a small team, you have the chance to make a real difference in the lives of children with additional needs.
We're seeking an enthusiastic and proactive individual to join our team in the role of Brent Service Coordinator. This position plays a pivotal role in the development and delivery of our unique, beloved 1:1 sessions for children with additional needs. We're looking for someone who is not only self-motivated and highly organised but also possesses experience working with disabled children in various settings, including play, educational, or social care, with a specific focus on autism and learning disabilities. Your passion for providing top-quality activity and support services to our children and families is paramount.
Every week during term time, children aged 5-11 attend our 90-minute KEEN London sports and games sessions, where they receive personalised support from our dedicated team of volunteer coaches. Our Brent site is the newest addition to the KEEN London community and you'll play a crucial role in its continual development. We have just completed our two year pilot and are looking for a candidate to build on this foundation. As the Brent Service Coordinator, you'll be solely responsible for the front line delivery of the Brent service: planning, safety, and creating a fun and inclusive environment for all. This will involve working closely with our athletes and their families, supervising our team of volunteer coaches and engaging with the local community. Additionally, you'll oversee the organisation and execution of off-site trips and contribute to the organisation of our annual residential trip.
You'll be working closely with our Head of Operations and Fundraising Manager to capture our impact and promote our services effectively. It's essential that you embody KEEN London's values of inclusivity, compassion, commitment to high standards, trustworthiness, respectfulness, accountability, and above all, fun.
If you're an enthusiastic individual with a passion for promoting fun and active experiences for disabled children, we'd love to hear from you.
Role type: Permanent
Hours: Part-time, 21 hours, to include every Saturday (9:30 am - 14:30 pm) during school terms (and some outside term time).
Salary: £27,300 pa, pro rata’d (£16,380 for 21 hours)
Reports to: Head of Operations
Location: Office in N4 Saturday venues in Wembley region, Hybrid working arrangements available
Closing date: 5 July 2024
Responsibilities:
Delivery of core services
● Ensure the safe and effective running of weekend activity sessions in your area of London (every Saturday during term time)
● Ensure the safe and effective running of other services in development
● Plan, risk assess and deliver offsite trips
● Act as Child Protection Officer and First Aider for activities in your area
● Manage the session and lead volunteers in the delivery of a varied programme of activities
● Contribute to the development and delivery of new services
Service Delivery Admin
● Analyse attendance, service delivery and impact data
● Communicate with families about upcoming sessions and other information
● Update existing athlete profiles and create profiles for new athletes
● Proactively manage and prioritise the athlete waiting list
● Work to promote services in your local area
Volunteer Coordination
● Liaise with the Volunteer Manager regarding volunteer attendance
● Brief/debrief volunteers every session, including information on children, safeguarding and health & safety procedures
● Pair volunteers with athletes every week, matching volunteer experience with athletes' need
● Plan and deliver a high-quality activities programme for each weekend session
● Support Volunteer Manager to deliver volunteer training sessions on occasional weekday evenings
Required Experience and Skills
Essential Skills
● Experience working with disabled children specifically including autism and learning disabilities.
● Knowledge of safeguarding and child protection legislation
● Excellent time management skills
● Strong communication skills
● Ability to remain calm in a crisis and handle difficult situations
● Ability to work independently and as part of a team
● Ability to monitor and maintain safe working practices
● Data input and analysis
Desirable Skills
● Experience managing a team of volunteers
● Knowledge and experience in CRM systems
Benefits
Benefits
Company Pension
Employee Assistance Programme
22 days annual leave, in addition to bank holidays (pro rata)
Birthday Leave
Subsidised social events
Subsidised eye tests and glasses
Employee Loan Scheme
Disability Confident Employer
Season Ticket Loans
Closure of office between Christmas & New Year period (typically 3 days, not taken from annual leave
entitlement)
Flexible working options
Training and development to support your learning and growth
Free tea and coffee in the office!
How to Apply: email your CV and supporting statement to us by midnight on 5th Juky 2024. If you're feeling creative, sending us a video as your supporting statement is more than welcome
Every child has a chance to enjoy sports and activities, and none are left behind due to disability.
The client requests no contact from agencies or media sales.
The London Diocesan Fund (LDF) is seeking a Head of Governance to lead its complex governance operations and work closely with the Bishop of London and General Secretary in developing church and charity best governance practice, based from Pimlico (London).
Job Summary
The Head of Governance is responsible for the effective and efficient running of the key governance bodies of the Diocese of London and its main charity, the London Diocesan Fund, providing strategic governance, constitutional and compliance advice to the Bishop of London, General Secretary and Trustees, offering first line advice and training service to deaneries and parishes on synodical governance.
Job responsibilities
- Provide strategic support to Trustees aligned with the Diocese's Vision.
- Ensure adherence to governance standards and oversee Synod planning.
- Stay updated on governance trends, offering strategic advice to stakeholders.
- Manage meetings, ensuring inclusivity and constitutional integrity.
- Lead election processes and facilitate member development initiatives.
- Ensure compliance with legal and regulatory requirements.
- Offer advisory support to clergy and oversee leadership development.
- Manage operational aspects, including line management and financial responsibilities.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
- Experience of working in a pressured governance environment and to tight deadlines.
- Educated to degree level or experience of governance in a charity or not for profit environment.
- IT proficiency (MS Office suite)
- Empathetic to the mission and values of the Church of England.
- Right to work in the UK.
- Willing and able to work evenings and weekends as required.
Desirable
- Experience of working in value-based organisation.
- Fellow or Associate of the Chartered Governance Institute, or comparable experience.
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months’ of employment
- Season ticket loans of public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
Interviews will be held on 11/12 July 2024 and second round interviews on 16 July 2024.
Are you seeking an opportunity to develop or start a career in the homelessness sector, working in a role where you can play an instrumental part in supporting people to lead a fulfilling life? Then this could be the post for you.
About the role:
We have an exciting opportunity for you to join us as a Trainee Project Worker or Trainee Floating Support Worker at services across London, including Westminster, Lewisham, Camden, Islington and Redbridge.
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change.
Trainee Project Worker roles are based in supported accommodation services, where we aim to prepare clients for independence and positively impact their quality of life. These services provide temporary and longer-term accommodation for people who may have associated difficulties relating to mental health, complex support needs and trauma. In this role, you will be working on a shift rota, which will include working early shifts: 8am - 3:30pm/4pm and /or late shifts: 3:30pm - 10:30pm and could include some weekends and bank holidays.
We may also have Trainee Floating Support Worker roles, working to support a caseload of people who are at greater risk of homelessness with a focus on addressing housing-related issues, improving quality of life and promoting independence. Your support will include help with benefits issues, mental and physical ill health, hoarding and antisocial behaviours within a recovery framework and structured key working assessment. This work will involve regular travel in London, visiting clients in their own homes or other locations.
As a Trainee, you will be working in a varied and rewarding role amongst a committed and supportive team. The training programme will teach you how to provide this support to clients, enabling them to achieve the objectives they have collaboratively created in their support and action plans. You will also assist clients with routine tasks and their goals relating to training, education, or employment.
As a Trainee, you will receive increments to your salary at six months and at nine months (subject to successful completion of the Trainee Programme).
About you:
You do not need to have previous or formal experience working in the homelessness sector or in a support role. We are seeking people with transferable skills and experience gained from a varied background, who will demonstrate a commitment and passion for the work that we do. You will be ready to learn on the job and we will support you to develop your own learning and practice through a structured programme and teamwork.
We are looking for people who are creative thinkers, that are committed and motivated in inspiring our clients into leading successful lives. In return, we will provide you with a comprehensive and engaging Trainee Programme. Involving ongoing support, trainee specific workshops and plenty of opportunity to learn on the job through formal training, reflective practice, service visits and working with experienced colleagues. The traineeship period will run up to 9 months with a possibility for a fast track at 6 months.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 13th July (at Midnight)
Interview date: 23rd & 24th July 2024.
This post will require an Enhanced DBS check to be processed for the successful applicant.
*We are seeking to recruit a group of trainees to form a cohort starting between September - October.
The client requests no contact from agencies or media sales.
Job Title: Global Selection Programme Intern
Basis of appointment: Full-time (38.5 hours per week)
Duration of contract: Fixed Term - three months contract
Reports to: Global Selection Programme Coordinator
Location: London (UK) - hybrid working
Salary: £22,903 gross per annum, pro rata for the duration of the contract
Start Date: As soon as possible
Are you our new Global Selection Programme Intern?
We are looking for an intern to join the Global Selection Programme (GSP) team on a fixed term three month contract. As the Global Selection Programme Intern, you will be line managed by the GSP Coordinator to help you integrate and collaborate with the Programmes Team and with other key stakeholders. The post holder will play an important role in driving improvements to one of UWC’s key application programmes as it prepares for the 2025/26 academic year.
You will bring your communication and relationship building skills to the fore to help us build and strengthen our relationship with volunteers and stakeholders from across the movement. You will work as part of a well-established Programmes Team and develop skills and experience in the student admissions process, customer service and stakeholder management.
About us
Changing the world takes passion and dedication
UWC is a global family of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There they don’t just learn how to be great at passing exams. They learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better.
Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business. For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global community of over 60,000 changemakers transforming the lives of others.
About UWC International
The UWC International Office serves as the operational arm of UWC International, a UK-registered and Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 60,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.
The UWCIO Programmes team works with UWC schools and colleges and with national committees to enable as many deserving young people as possible to experience a UWC education, collaborating closely with them to build their capacity where necessary and implement new processes, policies and programmes where possible.
The Global Selection Programme is available to young people aged 15 to 18 from around the world, so long as they do not require any financial support to attend UWC. It is an annual programme that usually accepts applications from September to May for admission in the following academic year. Fifteen of UWC’s eighteen schools and colleges currently participate in the programme.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London
- Generous holiday allowance – 28 days per year plus eight public holidays (pro rata for part-time or fixed-term contracts).
- The standard working hours are 38.5 per week. Start and finish times can be agreed between managers and employees. We support flexible working and are happy to discuss different working patterns.
- We offer up to two days per year for volunteering and up to two days per year for study leave.
- We support staff development and provide access to training and a wide range of CharityComms resources through our UWCIO membership.
- We offer a health and well-being support package, which includes income protection, an employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy, cycle to work and a well-being calendar featuring podcasts and webinars.
- Perks and discounts portal, which provides a range of discounts across shopping, dining, lifestyle, and entertainment. With thousands of offers on hundreds of top retailers.
- Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary, and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%. This applies to everyone aged 22 and above but under state retirement age, earning at least £10,000 p.a. and classed as working in the UK.
Visa requirements
Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team?To apply, please follow the link below to our portal and submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Your cover letter must:
- Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
- Explain why you want to join UWC International
- Provide confirmation of your eligibility to work or reside in the UK
- Provide the name and contact details of two professional / academic referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 23.59 (UK time) on Sunday 14 July 2024
(Applications will be reviewed on a rolling basis. If you are interested, please submit your application as soon as possible)
Interview and assessment dates:
- First round of interviews and assessment on Thursday 18 July 2024 (Remote via Zoom)
- If required, a second round of remote interviews will be scheduled.
For further information on this opportunity, please see the detailed job description attached.
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
The client requests no contact from agencies or media sales.
Location: Home-based
Contract Type: Permanent/ Full time
Salary: £39,867 - £44,297
Hours: 37.5 hours
Benefits: 27 days holiday + bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.
There’s never been a better time to join the team! Our client have launched an ambitious new strategy – and they want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.
They want everyone to enjoy the benefits cycling offers to people and the planet. They’ll be sharing more information on their strategy soon but, it will focus on encouraging more short journeys by bike; promoting cycling as a popular, enjoyable, and safe activity for everyone; and striving to make every cycling experience a great one. Go with them on their journey and help them have more impact than ever before!
Tell them why you are the person to drive impact in this capacity. Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
They are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. They strongly believe that diversity strengthens their work. If you are already passionate about cycling, that’s great, many of them are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most.
You may have experience in the following: Coordinator, Event Planner, Events Director, Race Organizer, Event Specialist, Event Supervisor, Event Operations Manager, Event Producer, Event Project Manager, Event Marketing Manager, Event Logistics Manager, Event Program Manager, Event Administrator, Event Coordinator, and Cycling Event Executive.
REF-215077
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.
It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.
Have you got a comprehensive understanding of the UK sporting sector? Have you got a knowledge of the motivations behind, and barriers that exist to, student sporting participation? If the answer is yes, then we want to hear from you.
Our ideal candidate will support the delivery of the Club Development programme for TeamUCL and provide support and guidance for student leaders, enabling them to run their clubs effectively. The right candidate will also support with the delivery of the TeamUCL Elite Athlete and Team Performance Programmes. The successful role holder will proactively assist sports clubs in developing sports participation opportunities and performance pathways for identified target groups through development planning.
This a full time and permanent role. This role is also a hybrid working role with a minimum of 40% office-based, but at certain times of the year we will need the post holder on site much more than that.
Interviews will take place on Monday 15 July (in-person only).
The client requests no contact from agencies or media sales.
Are you an experienced Office Manager with a passion for creating inclusive and safe work environments? Do you have experience of staff management as well as budget management and costings? Do you enjoy developing and maintaining good relationship at all levels, including external stakeholders?
Salary: £26,287.20 per annum ( Full time salary equivalent would be £43,812 after probation it increases to £45,019 )
Contract: 10-month FTC (maternity cover)
Hours: Part-time (21 hours per week over a minimum 3 days a week)
Location: London
TPP are recruiting an Office Manager on behalf of our client, a well-established national charity focused on improving the lives of people facing financial hardship.
The Role:
As the Office Manager, you will ensure the effective management of the office and a small portfolio of properties. This role is pivotal in maintaining excellent facilities support, health and safety standards, and ensuring a welcoming environment for all your colleagues and tenants.
Main responsibilities:
Property and Office Services:
- Maintain a safe, well-maintained, accessible, and inclusive office environment.
- Manage facilities and service contracts cost-effectively for the office and other properties.
- Oversee office services including supplies, utilities, security, maintenance, fire alarms, cleaning, catering, and waste disposal.
- Ensure compliance with Health and Safety regulations and environmental best practices.
- Oversee maintenance of non-office properties, including tenant support and regulatory compliance.
- Lead the annual property budgets, including managing rental income and reducing emissions through the Green Team.
Health and Safety:
- Ensure staff undertake relevant Health and Safety training.
- Manage fire safety equipment, alarm tests, and evacuation drills.
- Maintain First Aid equipment and ensure adequate numbers of Fire Wardens and First Aiders.
Management:
- Provide effective performance management for the Facilities and Property Coordinator.
- Manage budgetary responsibilities and support careful financial management.
- Ensure compliance and adherence to good governance processes.
General Responsibilities:
- Embrace and promote diversity, equality, and inclusion.
- Commit to safeguarding adults at risk of harm and any children or young people connected with our work.
- Ensure data protection and confidentiality in all activities.
Essential requirements:
- Experience in office management.
- Experience of managing supplier relationships and outsourced service contracts.
- Experience of staff and budget management.
- Customer-focused with excellent written and verbal communication skills.
- Problem-solving skills and ability to recommend appropriate solutions.
- Excellent IT skills including Microsoft applications.
If this opportunity is of interest please get in touch now! We would be happy to discuss the role further and share a more detailed job description. We are reviewing CV's as they come in.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start date: September 2024
Key Responsibilities:
1. Assessing learner skills and needs to establish starting points/baseline, with other TAP staff
2. Setting up and supporting learners in work placements to develop their skills and gain meaningful experience
3. Observing and evidencing the learner journey (keeping detailed records), monitoring learner progress (including target progress)
4. Liaising with families and team around the learner as required and to contribute to reviews- ensuring learners are working towards their outcomes and aspirations
5. Supporting employers and learners to work together effectively- suggesting and implementing reasonable adjustments
6. To work with Curriculum Manager/Team Leaders to support learners during class days, helping to create learning materials as needed.
7. To work with Curriculum Manager/Team Leaders to support learners with travel training, wellbeing support and signposting to extracurricular/socials and community events
8. Working alongside the Engagement Officer to find, source and maintain employer relationships
9. To support learners during social events, insight days and trips
Please see job description for further information
The client requests no contact from agencies or media sales.
Leadership and Engagement Coordinator
Contract: Permanent, Full Time, 35 hours per week
Salary: £27,679 - £29,063 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your great organisation and coordination skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Leadership and Engagement Co-ordinator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Leadership and Engagement team is responsible for facilitating high levels of performance across WaterAid, through the development of integrated leadership, learning, engagement and internal communications strategies.
About the Role:
As our detail-oriented and problem-solving Leadership and Engagement Co-ordinator you will provide high quality co-ordination, administration and project support to the Leadership & Engagement Team.
In this role, you will:
- Co-ordinate logistics and provide administrative support for our learning, management and leadership programmes across WaterAid, including co-ordinating participant lists and invitations, logistical and travel administration, collation and production of materials, booking meetings, gathering and analysing evaluation data and other associated tasks.
- Provide administration of our learning management system (LMS), including managing users and all other LMS administration including setting up new starters and generating course completion reports.
- Provide administrative support for the pro bono coaching programme.
- Provide administrative support for psychometric assessments and 360-degree feedback including setting up assessments and managing responses.
- Monitor the Learning inbox and respond to and escalate queries as appropriate.
- Process invoices and expenses, ensuring complete and accessible records and reports on reasons for variances and provide cover for the Internal Communications and Engagement Officer.
- Provide contract management support ensuring compliance and best practice including the upload and registration of all Leadership and Engagement Team contracts on to WaterAid's contract register.
- Maintain Leadership and Learning pages on the global intranet.
- Support and update the global induction, keeping online resources up to date and supporting local People Teams with their local inductions. Project manage the global induction programme for senior leaders.
- Book, support and contribute to in person and virtual team meetings.
- Update & maintain learning resources and team files ensuring effective filing systems and GDPR compliance for the Leadership and Engagement Team through data cleansing and maintaining data security and integrity.
- Collaboratively work across the Leadership and Engagement Team, providing support and cross cover when necessary, including ensuring that all new team members are fully inducted and have access to and can use all relevant systems.
About You:
- Proven experience in providing excellent co-ordination and administration support to a team or an individual - including diary management and organisational skills.
- To be brilliantly organised and motivated by the desire to support others to be effective and efficient in their work.
- Strong time management and prioritisation skills with the tenacity to problem solve.
- Excellent accuracy and attention to detail.
- To be a good listener with great interpersonal and communication skills (written and verbal) including across geographical and cultural boundaries.
- A flexible and pro-active approach to work including the ability to identify and manage multiple and changing priorities in a fast-paced environment.
- Digital literacy with good IT Skills and ability to use Office 365 tools of Outlook, Word, PowerPoint, Excel and SharePoint and set up virtual meetings on MS Teams.
- Integrity and the ability to act with discretion and respect confidentiality.
- The ability to work calmly under pressure and drive tasks through to completion.
- A positive, outgoing, helpful disposition and a team player, able to work in a collaborative and adaptable way.
- The ability to represent the Leadership and Engagement Team across a range of local and global key stakeholders (internal and external), including external suppliers.
- An interest in Learning and Development and commitment to personal learning and development.
- A working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Experience in learning and development administration.
- Experience of using a Learning Management Software.
- Some knowledge of e-Learning.
- Ability to speak and write in French, Portuguese or Spanish would be an advantage.
- Experience of working in an international team and operating in a matrix structure.
- Experience or knowledge of the development sector.
Closing date: Applications will close at 23:59 on Monday 15th July. Availability for the first virtual interviews is required from 29th July to 2nd August. Final interviews will be in person at our office in Canary Wharf, London between 5th to 9th August.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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ID: 1223 Facilities Manager Central, Facilities Department
Salary: Starting at £33,580 FTE per annum to £35,445 FTE per annum, Grade 3 point 26-28 - pro-rata for part-time hours
Location: Ideally based in Hertfordshire, Buckinghamshire, Bedfordshire, Cambridgeshire, Essex or Greater London (north) with the ability to travel within this region.
Hours: Full-time (37 hours per week) or open to part-time (22 hours per week)
We are flexible on hours of work and open to discussing part-time hours and other flexible working options - it is expected that for the first 12 months after the role begins, travel to properties based in the above listed regions will be required several times per week. After this period of time, we are open to this role being home-based or hybrid working with occasional ongoing travel required. This will be discussed in more detail with the successful applicant.
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
The Facilities department manages all Assets and Estates that Family Action own or lease across the whole organisation, overseeing all the services across England.
Are you an innovative team player, who is solution focused and passionate about making a difference? Do you have an excellent track record of retaining and delivering excellent operational services? Are you a motivated and passionate Facilities Manager? If so, we want to hear from you!
Working closely with the Head of Facilities, the successful post holder will be responsible for the management of Facilities Assets and the implementation of Health and Safety and Environmental Management in Family Action’s Central region (approx. 40 sites). You will support with our assets across the whole of the charity, including supervising some external contractors. You will be a confident communicator who is able to work under pressure, achieve targets and meet deadlines. And you will be comfortable working in a small team environment where priorities can change at short notice.
Your skills
You will have a strong track record in delivering Facilities Management and a focus on quality, performance, safety, welfare and management controls. We want to hire a ‘can-do’ and energetic leader who will build and sustain positive working relationships with key internal customers, while developing partnerships that will continue to evolve and effectively meet the needs of the charity and every service user we support.
Main Responsibilities:
· Conduct Health and Safety site audits to a schedule across Family Action’s Central region.
· Support responsible managers with risk assessments across Family Action’s Central region.
· Support and give advice to local management teams regarding their Health & Safety system, through regular meetings and tickets raised within the Facilities helpdesk.
· To work closely with the Head of Facilities to develop corporate services for Family Action’s Central region sites.
· Help develop the Facilities departments’ JWA (SLA) and ensure they are consistently applied and regional measurables are reported to the Head of Facilities.
· Assist local management teams with planning and undertaking repairs and refurbishment as well as the day-to-day maintenance of Family Action assets (properties and equipment) in conjunction with the relevant budget holders and landlords.
· Monitor and respond to tickets raised within the Facilities helpdesk system (SalesForce), as well as all relevant emails sent to the Facilities mailboxes.
· Collaborate with stakeholders and suppliers, including the engagement of new suppliers and nurturing of existing relationships through meetings and KPIs.
Main Requirements (for details check the job description and person specification):
· Member of IWFM to at minimum at Affiliate level (or equivalent).
· Trained to IOSH Managing Safely Level.
· Good working knowledge of standards and legislation applicable to Facilities Management.
· Experience of delivering site relocation and mobilisation projects.
· A friendly, helpful, and welcoming manner as well as excellent written and oral communication skills.
· Experience of setting up new properties, developing systems, and manging projects.
· Experience with Office 365, One Drive, Outlook, Word, and Excel.
· Ability to organise own work and time, using own initiative and recognise matters that require urgent attention.
· Experience of working within a team providing a service to others.
· To work flexibly as may be required by the needs of the team and carry out any other reasonable duties as required.
· A commitment to the aims, objectives and ethos of Family Action including its equal opportunities policy.
· To ensure you have an understanding (appropriate to your role) of, and comply with, Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.
· To comply with Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.
· To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety, and welfare.
Benefits:
· an annual paid leave of 30 working days plus bank holidays.
· up to 6% matched-pension contributions.
· flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
· enhanced paid sick leave and paid family leave provisions.
· eye care and winter flu jabs vouchers.
· cycle to work scheme.
· investing in your professional development with ongoing quality training and career development opportunities.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
· Closing Date : Monday 8th July 2024 at 23:59 (midnight)
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Andrew Millard, Head of Facilities: email address can be found on the Family Action job advert attachment.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
The client requests no contact from agencies or media sales.
About the Role
Are you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach some new ideas and commitment to providing services that support our client groups?
Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We provide innovative and responsive housing, care and support services that promote choice and independence for people with a variety of needs including people with learning disabilities, autism, older people, young people and people with mental health support needs across North and East London.
Outward Housing Department provides housing management aimed at sustaining vulnerable people in their tenancies and assisting people to move on from short term services. We work with a number of registered housing providers and in conjunction with our Group partner Newlon Housing Trust to provide housing management to their supported housing homes.
As a Tenancy Management Officer you will be expected to ensure that a comprehensive, sensitive and efficient housing management service is delivered to our tenants. You will have the ability to liaise with a range of internal and external partners, experience of providing a supported housing service to vulnerable tenants and a commitment to sustaining tenancies wherever possible.
You will also be able to effectively manage tenancy breaches including Anti-Social Behaviour, assess the suitability of new referrals, carry out property inspections and manage the voids process, monitor rent accounts and work with Income Management Team to ensure that rent arrears are kept to a minimum. The successful candidates will also have excellent organisational, administrative and IT skills, and a commitment to excellent customer service.
This role is available as a full time post of 38 hours per week.
Benefits
We value everything our staff do for the people we support, so we provide a great benefits package:
· 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
· Computing Scheme
· Credit Union Scheme
· Cycle-to-Work Scheme
· Death in Service Benefit
· Health Assured – Employee Assistance Programme
· Eye care Vouchers
· Flu Jab Reimbursement
· Long Service Awards
· Pension Scheme
· Purchase Additional Annual Leave
· Refer-a-Friend Scheme
· Retirements
· Loans (including season tickets and parking permit loans)
· Blue Light Card
We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post involves working with or having access to adults at risk and/or their records so we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.
How to Apply
If you think you meet the requirements of the role then please submit an application by following the link below:
The closing date for all applications is 23:59pm on 18th July 2024
Interviews will be held week commencing 29th July 2024
Outward is committed to equality and diversity and welcomes applications from all sections of the community.
The client requests no contact from agencies or media sales.