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Top job
Sovereign Network Group, Oxford, Oxfordshire (Hybrid)
£30,000 - £35,000 per year
Posted today
Cambridge House, London (Hybrid)
£35,000 per year
Team Manager for Tenancy Rights team based in Southwark
Posted 1 day ago
Closing in 3 days
Sound Minds, London (On-site)
£25,618 per year pro rata (salary will be 0.6 x £25,618)
Posted 2 weeks ago
ThinkForward, The Angel (Hybrid)
From £33.5k dependent on experience
Posted 1 week ago Quick Apply
Transforming Lives for Good (TLG), BD5, Bradford (Hybrid)
£48,419 - £52,370 per year (FTE)
Posted today
Transforming Lives for Good (TLG), Remote
£35,802 - £38,723 per year plus up to 10% employers pension contribution
Posted 2 days ago
Closing in 2 days
Care4Calais, Pas-de-Calais (On-site)
€30,000 per year
Care4Calais are recruiting 2 Operations Coordinators to support our French operations to deliver vital services and distributions.
Posted 1 week ago Quick Apply
User Voice, Greater London (Hybrid)
Up to £45,000 per year, based on experience
We are looking for a dynamic, authentic, and inspiring individual to join our team.
Posted 6 days ago Quick Apply
Exeter Community Initiatives, Exeter, Devon (Hybrid)
£26,000 per year
Posted 1 day ago
Closing in 7 days
Justice and Care, London (Hybrid)
£50,000 - £55,000 per year
Justice and Care are seeking an experienced HR professional to help ensure we are a supportive and dynamic place to work.
Posted 4 days ago
Closing in 4 days
Independent Age, London (On-site)
£83,423 per annum, increasing to £85,733 after 6 months and £88,017 after 12 months
As Director of Policy and Influencing, you will lead our engagement work to raise our profile, grow our influence and increase our impact.
Posted 5 days ago
Off The Record (Bristol) Ltd, Bristol (Hybrid)
OTR Band B | Starting salary of £25,997
Posted 3 days ago
Page 21 of 123
Oxford, Oxfordshire (Hybrid)
£30,000 - £35,000 per year
Full-time
Permanent
Job description

We have an opportunity for a Housing Officer to join our team covering Oxfordshire.

You'll manage your own diary with a mix of working from home, office and out with our customers.

This is a full time permanent role with a starting salary of £30,000 to £35,000 depending on your experience.

Your role

You'll be delivering a professional and high-quality mixed tenure service to our customers, using your knowledge and skills to resolve a range of housing management challenges.

This could include anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding.

You'll be an integral part of ensuring our neighbourhoods are safe, whilst listening to our customers needs and making changes when needed.

You'll balance your caseload with projects, shaping sustainable communities that develop an inclusive environment for our customers.

To be successful in this role you will have:

  • The ability to proactively manage a complex caseload 
  • Strong communication skills with previous experience of working with customers in a demanding environment.
  • Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate
  • Previous experience, or a knowledge of delivering housing management services
  • Experience of using computer systems, for example Microsoft Office
  • The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
  • Some of the roles will involve line management responsibilities for our Scheme Officers operating in our Housing for Older People schemes.
  • A full UK driving licence and access to your own transport.

A DBS check will be undertaken for the successful candidate.

Interviews will be taking place week commencing 22nd July 2024.

What we can offer you

As a member of the Localities Team you will be part of a friendly, dedicated and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

  • £450 yearly flexible benefit pot to use against benefits of your choice
  • Flexible working
  • 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
  • A chance to buy or sell holiday as part of our flexible benefits package
  • A generous pension scheme matching up to 12%
  • Life cover as soon as you join us
  • You will be a part of our Recognition scheme where you can be gifted retail vouchers
  • A range of wellbeing discounts including Gym Memberships
  • A wide selection of other benefits available

About us

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Application resources
Posted by
Sovereign Network Group View profile Company size Size: More than 1000
Posted on: 04 July 2024
Closing date: 17 July 2024 at 11:02
Job ref: 6234
Tags: Advice / Information,Customer Service,Housing,Partnerships

The client requests no contact from agencies or media sales.