People Care Coordinator Jobs in Chiltern, Denbighshire

AVID exists to reduce the immediate suffering of people detained and work towards a future without detention. As part of a small and agile team, the Senior Network Coordinator is a central role at AVID. 

It is a crucial time to join AVID, as we embark on the implementation of an ambitious new strategic period and contend with detention expansion, increased enforcement, immigration deterrence and hostility. We welcome applicants from people who have lived experience of detention or of forced migration. You will be joining our small team of whom more than half have lived experience of detention. 

Please note: whilst this role is remote, it is UK-based with some travel required. We have a shared office in Brixton, London which is available for AVID team members to use on a flexible basis. We meet as a team in person once a quarter.

Summary

The Senior Network Coordinator is part of the AVID function (alongside the Senior Member Coordinator & Co-Director for Membership and Operations) to deliver AVID’s capacity building support to AVIDs membership network of visitor groups and drives collaboration.

The Senior Network Coordinator leads on the coordination and cultivation of the network infrastructure support to visitor groupsand network collaboration. The Senior Network Coordinator fosters collaboration between members and strengthens best practice for visiting, utilising AVID’s Members Charter as a central point of reference. As a small network, relationship building is central to this role and the post holder will provide 1:1 guidance alongside a programme of capacity building support based on membership needs. The role includes responsibility for the ongoing development of AVID’s Members Charter; coordinating and delivering AVID’s membership support programme of network calls, trainings, and skill sharing sessions; and the development of resources on the AVID members’ space.

This is a varied role, working directly with our diverse range of members across the UK, with a focus on the more established groups in the AVID network. The Senior Network Coordinator works closely with the Senior Member Coordinator who has a focus on smaller, grassroot groups and new visitor groups in the AVID network and visitor engagement.

Main duties and responsibilities

Relationship building and providing tailored 1:1 support to visitor group coordinators in the AVID network:

• Building relationships with AVID members across the UK with a focus on more-established groups in the AVID network.
• Providing 1:1 support, outreach and mentoring for group coordinators.
• Identifying, developing and collectively shaping good practice standards in visiting throughout the network.
• Responding to members’ queries and maintaining ongoing communication.
• Working with the Senior Member Development Co-ordinator to induct new groups to the AVID network and involve smaller grassroot groups in AVID’s programme of support.

Work alongside visitor groups to build their capacity, resilience and strengthen best practice for visiting in detention through:

• Delivering AVID’s core training modules on immigration detention and visiting to visitors groups, ensuring materials are relevant and up to date.
• Leading on a programme of training (both in-house and external), education and skill-sharing that addresses the needs of members and group coordinators.
• Building sustainable practices and collective care amongst visitor groups which respond to the adverse impacts of working in detention and vicarious trauma.
• Co-ordinating the AVID Annual Coordinators Network Gathering alongside the Senior Member Development Coordinator, jointly overseeing all aspects of administration and coordination of this event.
• Developing, updating and increasing use of AVID resources through oversight and development of AVID’s Members Area and resources/policies/guidance for visitor groups and coordinators as well as supporting the development of AVIDs volunteer visiting handbook.
• Working alongside people with lived experience of detention in the AVID community to facilitate meaningful opportunities for leadership in network activities.

Develop network collaboration, facilitated peer-support and alignment of groups around shared network values, strategies and goals through:

• Co-ordinating and facilitating AVID member calls and skill shares to provide structured peer-support and ensure that information is effectively shared in the AVID network.
• Working with AVID members to establish processes and activities for collaborative development and ongoing revision of the members’ charter.
• Embedding charter values across AVID’s network support and capacity building work with a priority focus on anti-racism & anti-oppression and lived-experience leadership in line with our strategic objectives.

Maintaining and monitoring the activity of the AVID network and identifying emerging areas for development through:

• Developing and improving access to AVID’s membership offer, administering the annual membership renewals and keeping up to date records of AVID members.
• Designing and implementing annual members survey.
• Keeping an up-to-date record of member activities, meetings, participation and feedback.
• Keeping abreast of the development and support needs of the AVID members as well as changes in detention policy and practice.
• Identifying and building relationships with external partners to strengthen collaboration and partnerships with the wider movement.

Other tasks:

• Supporting AVID’s strategic development through our strategic objectives.
• Working alongside other members of the AVID team to ensure that membership support and network development is connected to our overall mission of ending detention and advocacy efforts.
• Representing AVID at external meetings and events.
• Contributing to funder and board reporting.
• Tracking, monitoring and evaluating impact using AVIDs internal databases.
• Responding to general enquiries by phone, email or post.

Person Specification

We are interested in skills and experience developed in a range of environments, whether through formal workplaces or voluntary. We recognise the great value of lived experience of immigration detention and/or of hostile environment policies and would be very interested to hear from applicants with this experience.

Experience

• Experience of delivering and designing training to meet specific objectives with an understanding of the different needs for in person and online training.
• Experience of recruiting, supporting, and advising volunteers.
• Experience of delivering workshops and/or coordinating events (online and in-person).
• Experience of working with marginalised communities.
• Experience of monitoring, reporting and evaluation.

Desirable:

• Experience of developing support systems, identifying priorities for change and strengthening the infrastructure of voluntary groups.
• Experience of working with refugee, migrant and/or detained communities.
• Experience of working in the immigration and/or criminal justice sector.
• Experience of working in a membership organisation.

Knowledge and understanding

• Knowledge of good practice in volunteer management.
• Knowledge and understanding of migration, human rights, asylum, criminal justice and immigration detention in the UK.

Skills

• Communication skills, written and oral.
• Facilitation skills and inclusive approach to managing online and offline spaces.
• People skills and ability to build relationships with diverse groups of people.
• Solid administration skills and working knowledge of information systems.
• Ability to work well in a team.
• Ability to manage multiple priorities.

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service based on the Isle of Wight. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

This is a home based role, offering part-time working. 

Position: S11241 Stroke Support Coordinator 

Location: Home-based, Isle of Wight. However, frequent travel will be required as part of this role (to include team meetings or other work related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £16,043 per annum (FTE circa £26,700 per annum)

Contract: Services are contracted and there is currently funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 2 March 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To Be Confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes. 

The Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.

• Provide personalised information, advice and support.

• Support stroke survivors to make informed lifestyle changes, which will help them to prevent further strokes.

• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities. 

• Organising and facilitating service groups

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

Please state any preferences for location and flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours and job shares are welcomed.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

​Bring Your Salesforce Expertise to a Role that Makes a Difference

Charity People are proud to be working in partnership with a UK-wide charity that brings the comfort of therapy animals to people in hospitals, schools, care homes, and more on their search for a Sales Force Coordinator.

Location: Home-based with occasional days in Head Office (Chalgrove)
Hours: Part time - 20 hrs per week
Salary: £35,000 pro rata (£20,000 actual)
Reports to: Chief Operating Officer
Benefits: 28 days pro rata + pension scheme

About The Organisation

We are working with a UK-wide charity that brings the comfort of therapy animals to people in hospitals, schools, care homes, and more. With 5,000 volunteers, they make a difference by improving mental health and wellbeing through the power of animals. The organisation is continuously improving its technology to enhance the experience of its volunteers and the impact of its work.

As the Salesforce Coordinator, you'll play a vital role in managing and developing the organisation's Salesforce platform to support the growth of their volunteer management system, their new portal, and future fundraising initiatives.

Role Overview:

You'll work with external partners and internal teams to customise, maintain, and enhance the Salesforce CRM system, helping the organisation reach its full potential. You'll ensure smooth operations, oversee system developments, and provide training and support to users. This is an excellent opportunity for someone with Salesforce experience who is excited to make a tangible impact in the charity sector.

Key Responsibilities:

• Support CRM development projects with external Salesforce partners, ensuring timely delivery.
• Customise Salesforce to meet the organisation's specific needs, including creating fields, objects, workflows, and reports.
• Produce and maintain dashboards to monitor activity and performance.
• Assist in implementing new Salesforce features, working closely with stakeholders to understand requirements.
• Maintain and document Salesforce processes and procedures.
• Administer the Salesforce database, ensuring data integrity and managing user accounts.
• Provide training and ongoing support to users on Salesforce functionality.
• Troubleshoot and resolve Salesforce configuration and data issues.

About You:

You're a Salesforce professional with a passion for using technology to drive change. If you have experience in Salesforce administration, customisation, and troubleshooting, we want to hear from you. Your proactive and self-motivated attitude will ensure you thrive in this role, balancing multiple priorities in a fast-paced environment.

Essential Skills:

• 2+ years of experience in Salesforce Administration.
• Proficient in Salesforce configuration, customisation, and administration.
• Experience with Salesforce NPSP and Experience Cloud (advantageous).
• Strong communication skills with the ability to engage stakeholders at all levels.
• Experience in training and supporting a diverse range of users.
• Ability to work independently and manage multiple priorities effectively.

You'll be an integral part of the organisation's mission, ensuring their systems are working seamlessly to support volunteers and drive positive change.

How to Apply:

If you're ready to make an impactful difference, then we want to hear from you. Please send your CV to Priya Vencatasawmy at Charity People for further details of the application process.

Closing Date: 7th March

First-Stage Interviews (in-person): Week commencing 17th March.

Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Support Coordinator

This is an exciting opportunity to join the team in South Warwickshire, including Rugby.

We’re looking for enthusiastic, motivated and well organised individuals to join the team in delivering a comprehensive Stroke Recovery Service across the region.

There are three roles available and two offer part-time and all offer remote working. 

Position: S11242 Stroke Support Coordinator (three posts)

Location: Homebased South Warwickshire, including Rugby. However, extensive travel will be required as part of this role (will include team meetings and other work-related meetings)

Hours: 1 x 35 hours, 1 x 28 hours per week or 1 x 21 hours per week

Salary: Circa £26,700 per annum for 35 hours per week, pro rata for less hours

Contract: These are fixed-term contracts until 31 March 2026. Our services are contracted, we currently have funding for these contracts until 31 March 2026. 

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 2 March 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 10 March 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Stroke Service Delivery Coach, the coordinators will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

• Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.

• Providing personalised information, advice and support to address any needs identified.

• Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.

• Providing regular reviews to support people in establishing and achieving their own personal goals. 

About You

You will:

• Have a background in a caring and/or charity profession supporting people with disabilities.

• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions. 

• Have experience of working with people who may have additional communication support needs.

• Have the ability to use basic Microsoft system.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

Please state any preferences for location and flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours and job shares are welcomed.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service based across Devon. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

This is a home based role and applications from individuals who are seeking flexible working options, including reduced hours and job shares are welcomed

Position: S11239 Stroke Association Support Coordinator (three posts)

Location: Home-based Across Devon. Located in East/Mid Devon, South Devon/Torbay and West Devon/Plymouth - However, Frequent travel will be required as part of this role (to include team meetings or other work related meetings)

Hours: 3 x 35 hours per week positions available 

Salary: £26,700 per annum (for 35 hours per week, pro rata for less hours)

Contract: This is a fixed-term contract until 31 March 2026. Our services are contracted, we currently have funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 2 March 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To Be Confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes. 

The Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.

• Provide personalised information, advice and support.

• Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

• Review stroke survivors at the six-month point.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities. 

• Organising and facilitating service groups

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

Please state any preferences for location and flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours and job shares are welcomed.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Tender

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

Role Purpose

The main purposes of the Projects Coordinator role are to:

• Coordinate the delivery of Tender’s educational programmes to and for children and young people in schools and youth settings in East England (with an initial focus on Norfolk)
• Establish and maintain relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
• Monitor and evaluate the impact of Tender’s projects

Main responsibilities

Project delivery

• Coordinating the delivery of arts-based educational projects in and to schools and youth settings, including digital projects, to educate children and young people about healthy relationships
• Monitoring the progress of projects and working with the Programme Manager (East) to ensure projects are delivered to plan and on time
• Managing the distribution of relevant and appropriate materials and resources to project settings, workshop leaders and other partners involved in project delivery in the region to ensure high-quality project delivery
• Coordinating the evaluation of projects delivered in youth settings to ensure learnings from projects are assessed and shared
• Working with the Tender team to ensure effective and efficient use of time and resource during delivery

Relationships

• Supporting the Programme Manager (East) to establish and maintain relationships with youth settings to facilitate the delivery and success of educational projects
• Supporting the Programme Manager (East) to manage relationships with other stakeholders involved in the delivery of projects, including workshop leaders, youth leaders, partner organisations, and professional specialists, to ensure stakeholders remain engaged in and committed to the projects’ success
• Working with the Programme Manager (East) in managing communications for Tender’s projects, including building new relationships with youth settings
• Working with colleagues to manage information flows and communication to ensure knowledge of and learnings from projects are known and understood across Tender

Administration

• Logging, tracking and updating project management documentation (including project booking, securing contracts, carrying out risk assessments) to facilitate transparency of decision-making and accuracy of reporting
• Following monitoring and evaluation procedures to ensure the results of projects are recorded accurately and in a timely manner using specified systems, including Salesforce and SharePoint
• Participating in training and other learning activities to develop relevant professional skills and knowledge
• Undertaking any other reasonable duties commensurate with the grade and competencies required of the post requested by the line management

This is an exciting new role to both support the coordination of existing ‘leaders in advocacy network’ and to coordinate and lead the project developing a membership body for the group to transition to. The postholder will work with the Advocacy Programme Lead, members of the leader’s network and other key stakeholders to understand what is most needed from a membership/professional body for advocacy providers, develop and launch that offer.

Our nationally recognised advocacy programme seeks to support best practice in the commissioning and delivery of independent advocacy, so that people who draw on advocacy get the support they want and need, in the way they want and need it, when they want and need it.

The role is a 12 month fixed-term contact and there will be a review at the end of 12 months to review the feasibility of continuation of the contract.

Role descriptions

Project Coordination

• Update and deliver project plan putting in place effective project management systems and processes
• Report on progress, risk and issues and work with the Advocacy Programme Lead to address
• Work with Advocacy programme Lead to coordinate and manage the project as a whole, working with network members and other stakeholders to develop and deliver against project plan
• Proactively plan and attend network meeting programme, and task and finish groups, working with partners and  stakeholders including agenda setting and note taking
• Set up and maintain a members and stakeholders contact list (CRM system)
• Provide constructive and regular communications to network members and Partner organisations
• Actively seek to improve key programme business processes, seeking innovative solutions, updating and streamlining on an ongoing basis to make them more accessible and realise efficiencies
• Ensure the safe and secure handling of personal or sensitive data, making sure arrangements are always compliant with NDTi’s policies and the Data Protection Act (GDPR). Update Data Sharing Agreements with Partners and ensure the relevance and accuracy of Privacy Policies for network members. You will be the key contact for compliance and breach reporting, escalating to the nominated Data Controller where necessary
• Coordinate additional meetings and conferences as required

Relationship management and representation

•  Build and maintain relationships with core advocacy leader network members
•  Act as key point of contact for the project with advocacy providers and stakeholders
• Develop new relationships across the sector with leaders, policy experts and wider stakeholders
• Lead on regular communications and transparency across network
• Manage stakeholder expectations being aware of potential areas of conflict or differences in opinion
• Attend and contribute to external meetings with various partners, influencing processes, capturing and completing actions
• Create a range of documents, resources, and systems, negotiating deadlines and responsibilities.
• Work in ways that ensure the project maintains a reputation for high quality delivery and support
• Set up and manage a member’s online space

Research and Feasibility

In partnership with the advocacy Programme Lead design and carry out an options appraisal to understand and present options and associated costs and methodologies for delivery of an advocacy membership body. This will include, but not be limited to:

•    Exploring different models of membership bodies
•    Research and present different fee models
•    In partnership with the sector explore and present options for a membership offer

Organisational and other responsibilities

• Represent NDTi as required, ensuring NDTi is presented as a values-driven, innovative, and high-quality organisation that is up to date with policy and practice and delivers effectively
• Work proactively with colleagues and teams across NDTi, contributing to organisational life and actively participating in meetings and events
• Ensure all organisation systems and process requirements are followed, supporting business and financial operational management of NDTi, adhering to all aspects of the Staff Handbook and relevant policies and procedures.
•  Undertake other reasonable requirements of the organisation in line with the purpose and spirit of this role description and the wider purpose of NDTi

Person specification

Essential (e) and desirable (d) personal attributes and core competencies for this role.

Subject knowledge and experience

• A minimum of 2 years’ experience supporting complex or large-scale, multi-agency projects in the public or private sector within employment, social care, education or health (e)
• Experience of planning, developing and delivering project plans and scheduled tasks (e)
• Experience of producing a range of high-quality reports and communications (e)
• Experience of working in partnership with other organisations and parties (e)
• Awareness and working knowledge of effective programme and project management approaches, techniques and tools, including risk management, process improvement, assurance or audit (e)
• Personal experience of providing or using advocacy services giving you a unique understanding of the sector would be advantageous but not essential (d)
• It would be advantageous to come with experience and knowledge of the advocacy sector and/ or membership/professional bodies (d)

Values and behaviours                                                                                                                             

• You will share our commitment, values and belief in NDTi’s mission (e)
• You will demonstrate, understand and apply our workplace values of driving inclusion, being reliable, open and honest, acting with humanity, and being curious and commit to work and act in ways that positively always reinforce NDTi’s values & behaviours framework. You will challenge behaviours and attitude that serve against NDTi’s values and inclusive culture (e)

Core Competencies                                                                                                                            

• Demonstrative ability to work independently using your own initiative and comfortable with lone-working (e)
• Can proactively apply initiative to solve problems and improve systems, practice and processes (e)
• Excellent planning and organisational skills with an eye for detail (e)
• Strong interpersonal and communication skills with the ability to communicate clearly in both written and verbal formats, to a wide range of people (e)
• Ability to manage own workload and prioritise tasks independently knowing when to seek help and support from others (e)
• Ability to take complex information and present in a way that everyone can engage with and understand (e)
• Work effectively as a team player (e)
• An inclusive approach to involving others in discussions and project work, respecting diverse views and perspectives, role modelling NDTi’s values and behaviours, and ensuring individual needs are met (e)
• Ability to work flexibly in an everchanging landscape and anticipate subsequent risks
• Willingness and ability to build and maintain your understanding of the advocacy sector and relevant legislative framework, policy and practice (e)
•  Advanced knowledge of Microsoft Office (collaboration platforms), project management software, collaborative platforms and a commitment to mastering relevant new technologies (e)

About the role

A fantastic opportunity has arisen for a full time, permanent Regional Casework Coordinator to join the Scottish Regional Office team at SSAFA, the Armed Forces charity. Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the regional office.

You will be responsible for providing specialist administrative support, working closely with SSAFA branch volunteers in order to ensure a consistent, timely, quality service is provided to SSAFA beneficiaries.  This will include supporting the volunteer network including our highly trained caseworkers, particularly with completion of cases.

To help you establish yourself in this new post you will receive excellent training and induction to the Scottish Regional Office. You will work closely with the Regional Casework Managers and Regional Operations Manager.

The post is home-based, but to be eligible for this role you are required to live in Scotland.  You may have to travel occasionally around Scotland or elsewhere in the UK; expenses will be paid. You must have a fast, stable broadband connection in your proposed workspace. 

About the team

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the seventeen SSAFA branches across Scotland, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes two Regional Casework Managers and a Regional Operations Manager.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Protection of Vulnerable Groups (PVG) scheme to ensure we, as an employer, safeguard those we serve.

Further information about the role

Download the full job description here.

Click here to view the benefits SSAFA has to offer.

If you have any queries or would like to speak to someone about this role, please contact Lottie Bethell , Regional Casework Manager to arrange an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: 02 March 2025

Interviews: 10 March 2025 via MS Teams

The role of Supporter Care Officer is a key post in the organisation working to maximise CLAPA’s income from the community. It’s a very exciting time to join the CLAPA team, we have an ambitious Income Generation Strategy in place to increase our income diversity. This role will play an active part in this strategy by providing excellent customer service and building strong relationships with our donors, community fundraisers and event participants.

You will be responsible for delivering and supporting outstanding customer service to supporters, so that their experience of CLAPA is second to none, leaving them feeling valued and committed to on-going support. You will act as the first point of contact for our supporters when they contact CLAPA by phone, email or in person, with all manner of queries. With excellent communication skills and good attention to detail, you will be self-motivated and capable of multi-tasking and prioritising.

The role focuses on the key areas of:

· Supporter Engagement and Communication

· Donation Processing and Acknowledgement

· Data Management and CRM Administration

· Administrative Support and Process Improvement

An empathetic, friendly and helpful attitude will ensure that our supporters feel valued and respected, and you will take great pride in responding to and thanking them in a consistent and timely manner. You will work closely with the Fundraising Coordinators to develop and implement processes to ensure we are delivering an excellent service, every time.  Alongside this, the team are responsible for financial processing - ensuring income is captured correctly on our database, Salesforce.

Please see the recruitment pack for a full list of key tasks.

RNID Near You Co-ordinators x 3 South and West Wales
Remote working, Cardiff, Vale of Glamorgan, Rhondda Cynon Taf, Merthyr Tydfil, Bridgend, Carmarthenshire, Pembrokeshire or Ceredigion
£19,968 pa pro rata plus excellent benefits (FTE £24,960 pa)
28 hours per week
3 Year Fixed-term contract

As one of the three Co-ordinators for our RNID Near You community service in South and West Wales, you will focus and lead on developing and delivering the community service across your designated area through drop-in sessions offering:

· practical hearing aid support
· information on hearing loss and tinnitus
· hearing checks

You will be responsible for co-ordinating up to 15 drop-in sessions and be able to recruit, train and manage a team of up to 25 volunteers to deliver the service. You will have responsibility for the set up and running of these sessions and have good local knowledge of the chosen area to seek new opportunities for delivery of the RNID Near-You services.

We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to all venues where we will provide drop-in sessions in community settings.

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users. You have experience managing events, your own workload and are able to work evenings/ weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.

This project is funded by The National Lottery Community Fund.

We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus. 

Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 18 million people in the UK who are deaf, have hearing loss or tinnitus. 

We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.

We strive to be and continue to connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.

This role is important to us and this is where you come in. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 2 March 2025
Interviews: 10 and 11 March 2025.

Cydlynydd RNID Gerllaw Chi – De a Gorllewin Cymru

· Lleoliad: O bell yn, neu gerllaw; Caerdydd, Bro Morgannwg, Rhondda Cynon Taf, Merthyr Tudful, Pen-y-bont ar Ogwr, Sir Gaerfyrddin, Sir Benfro neu Ceredigion

· Cyflog: £19,968 (£24,960 y flwyddyn, cyfwerth ag amser llawn)

· Oriau: 28 yr wythnos

· Math o gontract: 3 blynedd

· Dyddiad cau ar gyfer ceisiadau: 3 Mawrth 2025

· Dyddiadau Cyfweliadau: 12 a 11 Mawrth 2025

Fel un o’r tri Chydlynydd ar gyfer ein gwasanaeth cymunedol RNID Gerllaw Chi yn Ne a Gorllewin Cymru, byddwch yn canolbwyntio ac yn arwain ar ddatblygu a darparu’r gwasanaeth cymunedol ar draws eich ardal ddynodedig trwy sesiynau galw heibio sy’n cynnig:

· cymorth ymarferol gyda chymhorthion clyw
· gwybodaeth am golled clyw a thinitws
· archwiliadau clyw

Byddwch yn gyfrifol am gydlynu hyd at  15 o sesiynau galw heibio ac yn gallu recriwtio, hyfforddi, a rheoli tîm o hyd at 25 o wirfoddolwyr i ddarparu’r gwasanaeth.  Byddwch yn gyfrifol am drefnu a chynnal y sesiynau hyn, a bydd gennych wybodaeth leol dda am yr ardal a ddewiswyd i geisio cyfleoedd newydd i ddarparu gwasanaethau RNID Gerllaw Chi.

Rydym am benodi person llawn cymhelliant sydd â diddordeb mawr mewn cynorthwyo pobl â nam ar eu clyw.  Tra byddwch yn gweithio gartref yn bennaf, bydd gofyn i chi deithio’n rheolaidd i bob lleoliad lle byddwn yn darparu sesiynau galw heibio mewn lleoliadau cymunedol. 

Rydych chi eisiau gwneud gwahaniaeth ym mywydau pobl ac wrth eich bodd yn rhyngweithio â chynulleidfaoedd amrywiol, gan gynnwys gwirfoddolwyr, gweithwyr iechyd a gofal proffesiynol, a defnyddwyr gwasanaethau.  Mae gennych brofiad o reoli digwyddiadau, eich llwyth gwaith eich hun, a gallwch weithio gyda’r nos / ar benwythnosau, os oes angen.  Rydych yn gallu cynorthwyo cleientiaid â chymhorthion clyw mewn modd sensitif, gan roi arweiniad clir ac ystyriaeth i ddymuniadau ac anghenion iechyd yr unigolyn. 

Rydych yn barod i weithio i sefydliad sy’n gweithio gartref ac mae gennych sgiliau TG da, yn enwedig gyda rhaglenni Microsoft Office, gan gynnwys Outlook, Excel, a Word.
 

Pwy ydym ni

RNID ydym ni.  Gyda’n gilydd byddwn yn gwneud bywyd yn fwy cynhwysol i bobl fyddar a’r rhai sydd â cholled clyw neu dinitws.

Mae ein helusen wedi trawsnewid yn llwyr, wrth adeiladu ar y gorau o’n gorffennol.  Rydym wedi dychwelyd at ein hen enw poblogaidd, wedi dechrau gweithio o bell yn gyfan gwbl, ac wedi sefydlu strategaeth newydd, sy’n canolbwyntio ar gyrraedd y 18 miliwn o bobl yn y DU sy’n fyddar, sydd â cholled clyw neu dinitws.

Rydym yn creu diwylliant cwbl wahanol sy’n canolbwyntio’n allanol, yn chwilfrydig, yn seiliedig ar dystiolaeth, yn fwriadol, yn ystwyth ac yn canolbwyntio ar y dyfodol.  Mae ein gwerthoedd wrth wraidd yr hyn a wnawn.

Rydym yn ymdrechu i fod, ac yn parhau i fod yn gysylltiedig â’n cymunedau, yn graff, ac yn hyderus yn yr hyn a wnawn a phwy ydym ni, yn chwilfrydig ym mhopeth a wnawn, ac yn angerddol am ein pwrpas.

Mae’r rôl hon yn bwysig i ni, a dyma ble rydych chi’n dod i mewn...

Beth allwn ni ei gynnig i chi

 · Digidol yn Gyntaf, gweithio o bell yn gyfan gwbl, gyda chynadleddau wyneb yn wyneb i’r staff i gyd trwy gydol y flwyddyn
· Gweithio o bell yn gyfan gwbl, heb unrhyw oriau craidd
· £26 o lwfans gweithio o bell bob mis
· 28 diwrnod o wyliau blynyddol, ynghyd â’r gwyliau banc i gyd
· Yn ogystal â 2 ddiwrnod lles i roi mwy o hyblygrwydd
· Hawl i fudd-dal salwch o’r diwrnod cyntaf
· Cynllun pensiwn gyda chyfraniad cyflogwr o 4%
· Yswiriant Bywyd – 2 x cyflog
· Rhaglen Cymorth i Weithwyr ac ap lles sy’n darparu sesiynau cwnsela
· Buddion ychwanegol ar gyfer mamolaeth, tadolaeth a mabwysiadu
· Mynediad at blatfform tocynnau digwyddiadau

Ein hymrwymiad i amrywiaeth

Rydym wedi ymrwymo i gynorthwyo ein staff, gan gynnwys gwneud addasiadau rhesymol.  Os oes arnoch angen cymorth i ymgeisio, neu i gyflawni gofynion y rôl hon, rhowch wybod i ni fel y gallwn drafod yr opsiynau gyda chi.

Hyderus o ran Anabledd 

Mae Hyderus o ran Anabledd yn gynllun gan y Llywodraeth, sydd wedi’i gynllunio i annog cyflogwyr i recriwtio a chadw pobl anabl a phobl â chyflyrau iechyd.  Mae wedi disodli’r cynllun blaenorol Dau Dic: Cadarn o Blaid Pobl Anabl, y gallech fod wedi clywed amdano.

Mae RNID yn falch o fod yn aelod o Hyderus o ran Anabledd ac, fel Arweinydd Hyderus o ran Anabledd, rydym yn cydnabod gwerth pobl anabl i  RNID.  Rydym yn cynnig cyfweliad i unrhyw ymgeisydd sy’n dweud wrthym fod ganddo / ganddi anabledd, ac sy’n bodloni’r meini prawf sylfaenol ar gyfer y rôl.

Ariennir y prosiect hwn gan Gronfa Gymunedol y Loteri Genedlaethol.

Closing date: 2 March 2025
Interviews: 10 and 11 March 2025.

Research Assistant

We are seeking two Research Assistants to support the agile delivery of high quality, impactful autism research.

Join a pioneering research team and help shape the future for autistic people.

Position: Research Assistant (2 posts)
Salary: £30,000-£37,500 per annum
Location: UK-based (remote with occasional travel)
Hours: Full-time (4-day working week)
Contract: Fixed-term, April 2025 – September 2026
Closing Date: 23:59, Thursday 06 March 2025

Interviews: 10-21 March 2025.

About the Role:

As Research Assistant you will support high-impact research projects focused on improving the lives of autistic people. Working alongside the Director of Research, senior research leads, and external partners, you will contribute to studies that support autistic individuals and their families, enhance employment opportunities, create neuro-inclusive spaces, inform evidence-based treatments for anxiety, and help change societal attitudes towards autism.

Each Research Assistant will lead one key project while contributing to a range of other impactful studies. This is an exciting opportunity to use your expertise in mixed methods research and neuro-divergence to drive meaningful change.

Key responsibilities include:

• Conducting applied research on autism, ADHD, and co-occurring conditions.
• Designing and delivering research using mixed methods, e.g., Delphi approaches, surveys, interviews, and focus groups.
• Using statistical analysis (R, SPSS, STATA) to generate insights.
• Write research reports for stakeholders from different audiences.
• Engaging with community advisors and industry partners to shape research outcomes.
• Managing project milestones, deliverables, and targets in an agile research environment.

About You:

This role is perfect for someone who thrives in a collaborative, fast-paced setting and is passionate about driving evidence-based change for the neuro-divergent community.

We are looking for motivated and skilled researchers with a passion for neurodiversity research.

Essential skills and experience include:

• A postgraduate degree in Psychology, Sociology, Health, Social Care, or Mental Health (fully awarded).
• At least two years of experience in a research assistant role.
• Strong theoretical understanding of the key topics, issues and intersectional factors affecting life outcomes of autistic people.
• Strong knowledge of autism and neurodiversity research methods.
• Experience of delivering mixed methods research and high-quality study design.
• Proficiency in statistical analysis and data science (using R, SPSS, or STATA).
• Ability to manage multiple research projects, ensuring key milestones are met.
• Excellent collaboration skills, particularly in community co-production and stakeholder engagement.
• A self-motivated, meticulous, and adaptable approach to research.

If you are passionate about advancing autism research and committed to evidence-based advocacy, we would love to hear from you.

About the Organisation:

You will be working for the UK’s leading autism research charity. They collaborate with neurodivergent communities, researchers, the NHS, and industry partners to drive breakthroughs that enable autistic people to live happier, healthier, and longer lives. Research focuses on transforming employment opportunities, improving mental health support, and creating truly inclusive environments.

The charity are committed to diversity, equity, and inclusion and encourage applicants from underrepresented backgrounds. If you need any reasonable adjustments during the recruitment process, please let us know.

Other roles you may have experience of could include: Research Officer, Data Analyst, Social Science Researcher, Behavioural Scientist, or Clinical Research Coordinator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the Role

As a passionate professional in the identification, development and management of a wide range of relationships in support of our programme partnership, you will ensure the Career Ready programme in Glasgow and West areas (currently Inverclyde, West Dunbartonshire, Renfrewshire and South Lanarkshire) continues to thrive, which includes securing charitable donations from supporting partners. Your responsibilities for the area, will be as a team of two, alongside our other Regional Manager for Glasgow and West areas given this is our largest area in Scotland.

This role requires experience of partnership and account management and the scale and ambition of our social mobility work means you will need to be well organised, confident and able to positively influence a wide range of people including headteachers, teachers, CEOs and HRDs.

You will identify and approach opportunities that are well researched and pursue with unswerving perseverance. It’s also a great chance to develop personally.

Regional Managers are responsible for leading our work which involves growing, developing and maintaining the employer and education partnerships that deliver the Career Ready programme. This includes the Local Advisory Board, local authorities (key stakeholders), schools (we have a member of staff in each school who coordinates), the Developing the Young Workforce Regional Group, and the many employer organisations and their people who volunteer as mentors, provide paid internships and deliver masterclasses.

By assimilating what, why, when and the how of our work, you will be able to:

1. Lead, grow and develop our Career Ready partnership in Glasgow and the West, optimising the programme experience for all stakeholders and securing the engagement of employer support for the programme of approximately 300+ students each year who will participate in the 18-month long Career Ready programme annually.
2. Support programme delivery, stakeholder engagement and business development by working closely with the Career Ready Glasgow & West Local Advisory Board, the other Career Ready Glasgow & West Regional Manager, the Head of Programme & Operations, Partnerships Manager and the Career Ready Regional Manager Scotland team all who are focused on quality, impact and sustainability underpinned by attention to detail via efficient and effective processes. You will be supported by and work with the Career Ready Scotland Operations Team to maintain thorough data and management information for the area.

Find out more

You can find out more about the role, and working at Career Ready, in our candidate pack.

• £34,000 – £37,500 DOE
• A working from home allowance of £300 pa is provided
• Annual leave: 25 days holiday plus bank/public holidays plus 2 additional days in the summer. In addition, Career Ready is closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
• 6% of salary contribution to a private pension subject to an employee contribution of 3%
• Access to both our Reward Gateway Portal and an Employee Assistance Programme
• Interest-free season ticket or bicycle purchase loans
• Business expenses including mileage allowance for car usage

How to apply

Please visit our website for full details of how to apply.

Timetable

• Closing date: 10 March 2025 (early applications are encouraged)
• Shortlisted candidates will be contacted for an initial screening conversation prior to interview
• Interviews will take place from w/c 17 March

Department: Portfolio & Planning
Contract type: Permanent
Salary: £23,000 – £25,000 per annum
Location: Home Based (UK wide travel as required)
Reports To: Head of Portfolio and Planning 

The Portfolio Management Office (PMO) team’s core purpose is to provide support, guidance, and assurance of the delivery of the National Fire Chiefs Council’s (NFCC) national programmes and projects by providing specialist expertise, knowledge, and facilitation across the portfolio. The team ensures proper governance procedures are in place and that project/programme methodologies are embedded and adhered to.

The PMO is also the central point of contact for the Project/Programme Managers, assisting with the management of their projects as well as acting as a critical friend to challenge and scrutinise to ensure that they are adhering to processes and providing information in a timely manner for internal and external reporting to internal boards and the Home Office.

As Portfolio Co-Ordinator you will be responsible for the administration needs of the Portfolio Office and providing additional ad hoc admin support to Programme teams.

You will be responsible for dairy management and event organisation for the PMO for workshops and training sessions, this will involve booking travel and accommodation.

The post-holder will provide support to the Head of Portfolio and Planning with secretariat support, providing support with the PMO reporting and monitoring function to all programmes and Portfolio administrative tasks.

Key responsibilities:

Provide direct secretarial support to Head of Portfolio and Planning including drafting of correspondence, diary management and co-ordination, administrative tasks.

Co-ordinate and organise meetings, workshops and events including the arrangement of venues, travel and accommodation, where appropriate. For portfolio and programme level.

Assist with creating and facilitating masterclasses and workshops for the wider portfolio team.

Attend programme and project meetings and support them by preparing and circulating report packs, taking minutes, logging decisions and actions and tracking the completion of agreed actions.

Preparing necessary presentation materials for meetings.

Lead on the co-ordination of the forward planner and scheduling in business case submissions.

Act as liaison and first point of contact via the PMO inbox and provide signposting to relevant colleagues within NFCC who can respond to queries raised.

Be responsible for raising Purchase Orders (PO) forms.

Research and compiling data for portfolio and projects ad-hoc, liaising with key stakeholders internal and external.

Managing documents and files in the SharePoint environment ensuring the Information Management framework is implemented.

The successful candidate will:

Have a keen understanding and use of o365, SharePoint and Microsoft Suite, Excel and Word in particular.

Be able to demonstrate high levels of literacy, numeracy, accuracy, communication and writing skills with a strong attention to detail.

You have experience working in an admin function.

You have excellent time management skills.

You establish effective relationships with senior stakeholders within the organisation and develop a deep knowledge and understanding of your business area.

You have the ability to apply reasoning and knowledge to decision-making and solving problems.

You are confident working alone or as part of a wider team.

If this sounds like the kind of opportunity that you would be interested in; please have a look at the Job Description on the NFCC website and apply.

How to apply:

Please complete the application form linked from the ‘apply now’ button on the NFCC website . CV’s will NOT be accepted for this position.

Closing Date – 25 February 2025 with interviews being conducted on the 3 March 2025.

PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

We are seeking a passionate and experienced Fundraising Manager to join our small and dynamic team during an exciting period of growth for the organisation. This newly created role will be a crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity.

It will include identifying new funding opportunities as well as creating strategies to build our regular donors, discover and work with high-net-worth individuals, develop corporate partnerships and legacy campaigns. This role will also consist of overseeing community fundraising initiatives and managing one member of staff initially (a community fundraising co-ordinator). 

We are looking for someone ambitious and creative with a positive attitude, happy to roll their sleeves up and get involved to enable us to achieve our goals.

This senior role will be part of our communications and fundraising team reporting to the Marketing Director.

This position offers an exciting opportunity for someone who is driven, innovative, and committed to making a positive impact across Neuroendocrine Cancer UK (NCUK) to build a new fundraising team.