Peer support jobs

Borderlands is looking for a Fundraising Manager to join our team. This is an exciting role with real purpose, helping us build a sustainable funding future that supports our values and the people at the heart of our work. At Borderlands, we work alongside people seeking sanctuary, supporting them through the challenges of the asylum system and walking with them on the journey from exclusion to belonging. You’ll be joining a team full of heart, care, and commitment.

Job title: Fundraising Manager

Type of contract: Fixed term contract – 12 months – with scope of extending this

Hours of work: 14 hours per week (between Monday and Thursday to be arranged with the line manager)

Location: preferably at the Borderlands office at The Assisi Centre, Lawfords Gate, Bristol or hybrid. However, we will consider applications for remote work

Salary: FTE £35,235 - £38,626 (£14,094 - £15,450.40 pro rata) depending on experience, plus contributory pension scheme

Annual leave: 10 days A/L per annum (excluding bank holidays)

Reporting: to the CEO

Personal Outlook: The post-holder must have a strong commitment to the voluntary sector and a desire to make a real difference to the lives of asylum seekers and refugees. This role is suited for someone target – driven, with excellent writing skills and great attention to detail. They will be working closely with the CEO, an external fundraiser, the Welcome Centre and Operations Lead, as well as our Finance, Admin and Communications officer. The post holder will be responsible for building on a strong foundation of support from Trusts, Foundations and other grant-making bodies, will cultivate and develop strong relationships with grant-givers to grow our income and support our organisational aims.

About Borderlands fundraising: So far Borderlands’ grant fundraising work has been led by a freelance fundraiser working 3-4 days a month (“Grants and Trusts Fundraiser” in the organisational chart). The Fundraising Manager will work in partnership with them and divide the role and responsibilities according to experience and capacity. Currently, most of our income is from grants; our key funders include the Henry Smith Charity, Garfield Weston Foundation, John James Foundation, Bristol Impact Fund and Nisbet Trust. More info can be found on our latest Impact Report.

This is the first time Borderlands is recruiting for an in-house fundraiser role. In addition to working on grant applications and reports, the manager will support the Finance, Admin and Communication Officer with local giving and developing corporate partnerships.

Some of the benefits of working at Borderlands include:

·Flexible and hybrid work

·Supportive staff team

·Workplace pension contribution

·Optional 1:1 and quarterly staff supervision facilitated by therapists from Trauma Foundation South West

Applications can be submitted in hard copy or by email by Wednesday 7th of May 2025 at 12pm/noon. Late applications unfortunately cannot be considered. We are also unable to accept CVs as applications.

We are seeking someone with a mix of skills: an individual with proven community fundraising experience, excellent relationship-building abilities and a crafter of persuasive and powerful content that resonates with a variety of stakeholders.

You’ll be joining Brigstowe at an exciting time as we aim to build on the fundraising growth and development from recent years. Can you help us to deliver compelling communications while moving our income generation to the next level? 

Your role 

You’ll be securing financial support for Brigstowe from individuals while simultaneously raising its profile among stakeholders through strategic communications and marketing efforts. This work includes:   

1. Building relationships with community groups and corporate organisations, managing individual giving through the ‘Friends of Brigstowe’ programme, organising fundraising events and providing supporter care.  

2. Developing and implementing marketing/comms strategies to promote Brigstowe’s work, producing branded materials (newsletters, reports, blogs, videos), overseeing our website and social media presence, and handling media relations.  

About you 

You’ll have a proven track record in community fundraising, with a good understanding of stewardship that converts supporters into champions.

Creative and proactive, your previous marketing and PR expertise will bring compelling stories to life across various platforms, enabling us to connect with a diverse range of stakeholders. You’ll be someone who networks comfortably and spots opportunities others might miss. You’ll be resilient, self-motivated, and be meticulous with a strong eye for detail and fantastic planning skills. 

You’ll be someone who can commit to working within Brigstowe’s service delivery ethos of respect, empowerment and inclusion. 

About us 

Brigstowe supports anyone living with or affected by HIV in Bristol and the surrounding areas. We offer a comprehensive and holistic range of services including advice and support, a peer support group and peer mentoring. 

We pride ourselves on treating our clients with respect and dignity, with the highest regard for confidentiality. We work hard to ensure that our award-winning services are accessible, person-centred, non-judgemental, professional and of a high quality at all times. 

As well as joining a collaborative, supportive, motivated and dynamic team, you will receive:  

• 26 days holiday per year plus bank holidays (pro rata) 

• 6% pension contribution    

• Ongoing training and development opportunities   

• Regular one-to-one supervision 

• Flexible/remote working options available on discussion with line manager (some office working is required) 

• Cycle to work scheme

Closing date:   Midday Wednesday April 30th

Interview date:   Wednesday May 7th at The Old Coop, Ground Floor, 40-42 Chelsea Rd, Bristol, BS5 6AF  

How to Apply:   

Please fill in the Application Form outlining your reasons for applying and how your skills and experience fit the person specification. All applications will be scored using the person specification and therefore applicants who provide clear examples to evidence their skills and experience are more likely to be offered an interview.   Brigstowe values the experience and diversity of individuals and therefore invites you to also use general life experience when evidencing your abilities and experience against the person specification. 

Please also complete our Required Information Form and Equal Opportunities Form. 

If you would like more information on this role, please see our website.

Brigstowe is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applicants with the appropriate skills of any background or identity, or those identifying as having a disability.    We seek a diverse workforce which is representative of the clients we serve, and we strongly encourage applications from people of African or Caribbean heritage as they are currently under-represented in our staff team. We also encourage applications from people living with HIV.  Any applicants who let us know that they are from either of these two groups and who meet the essential criteria in the person specification will automatically be invited to interview.  

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We have an ambitious aim for our services to reach everyone with blood cancer, regardless of circumstances, and support them to find the confidence and knowledge they need to be able to navigate their cancer to give them the best possible chance of surviving blood cancer.  

We’re looking for an experienced leader in the health information and support field who will match and push us beyond our ambitions, driving service delivery teams to maximise our digital and offline product development, one-to-one specialist service delivery, and community peer support to ensure we can provide the most valuable services to all those who need it, when they need it most.

Expected travel for this role is approximately 2-4 visits to our London Office per month.

Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

We welcome applications from applicants that wish to work part time, minimum of 28 hours per week. Please state this in your cover letter before submitting your application. 

Our Gambling Outreach And Living Support service GOALS is our community-based support service that provides bespoke and holistic 1:1 and group support to individuals and affected other impacted by gambling harms.

Our aim is to deliver an impactful GOALS service across London which builds effective networks of support for people before, during and after treatment.

Role Purpose

The purpose of this role is to engage with communities across London, delivering the GOALS service and raising awareness of gambling-related harm through in-person community engagement. The role involves building strong, effective networks of support for individuals before, during, and after treatment, with a particular focus on those with lived experience of gambling harm and its effects on others.

As a key member of the team, the GOALS Community Supporter will work directly with individuals impacted by gambling harm, providing one-on-one support in a safe and confidential environment. The role also involves proactive outreach within the community, collaborating with local authorities, public sector bodies, businesses, and charitable organisations to raise awareness of gambling harm and promote available services.

Collaboration with key stakeholders in local authorities, public health sectors, and charitable organisations is essential to expanding the reach of the service, advocating for gambling harm awareness, and developing sustainable support networks. The post holder will also work closely with the GOALS Service Manager to ensure the integration of the service within the broader framework of local and national gambling treatment systems. This includes attending relevant events, networking with key stakeholders, and promoting other Betknowmore services to enhance the overall impact of the work.

Qualifications or Relevant Experience

• Two years minimum experience in a similar role.
• Professional qualification in health, social care/community at level 3 or working in health/social care/addiction.

Essential Skills & Knowledge

• Strong knowledge of gambling-related harm and its impacts on individuals and communities.
• Ability to effectively communicate gambling harm prevention messages and raise awareness of the services available to those in need.
• Proven ability to engage with diverse communities and work collaboratively with local authorities, public sector bodies, and charitable organisations.
• Experience of promoting services through outreach, including attending events, conducting presentations, and engaging with key stakeholders.
• Strong organisational skills with the ability to work independently and manage multiple priorities.
• Skilled in building and maintaining relationships with stakeholders across various sectors, including local authorities, public health bodies, and charities.
• Knowledge of safeguarding procedures and a commitment to safe working practices.
• A proactive and flexible approach to community outreach and stakeholder engagement.

Desirable Skills

• Experience liaising with statutory and voluntary organisations to develop community-based support services.
• Experience working with individuals from diverse backgrounds, particularly those impacted by gambling harm.
• Lived experience of gambling harms, either directly or through supporting others, is desirable but not essential.

 An exciting opportunity has arisen for a Family Support Supervisor to join a fantastic UK charity dedicated to reconnecting missing people and their loved ones.

Salary: £31,900

Hours: 12:30pm to 8:30pm, Monday to Friday

Location: Hybrid working. South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo).

Contract: FTC until 31st December 2026

As a part of the dedicated Family Support Team, you will provide emotional and practical support at every stage of the missing journey. 

 You will create a space where people experiencing the trauma of someone going missing can be supported in a calm, insightful and consistent manner. You will proactively support family members during challenging experiences. Your support will be both practical and emotional and can involve advice and advocacy so people can access the right service and support for them. Your approach to support will be based on an assessment of needs and the length of their missing incident / experience.

 You will also be involved in family-focused events, peer support forum, online and social events and groups, engagement, and family opportunities for publicity in the media. You will be enthusiastic about hosting regular online social events (there is training for you to develop the skills needed to do this if necessary).

 The idea candidate will have an empathetic and trauma-informed approach to providing support to people over a period of time and be able to build and maintain professional and boundaried relationships with families who use our family support services.

 Experience of work on a helpline, crisis or advice service either as a volunteer or staff and/or advice or support work with children, vulnerable adults and/or families is key, as is experience of casework, building medium- to long-term professional relationships with family members.

 If this sounds like you and you’re keen to hear more, please do get in touch ASAP!

 Please note, only successful candidates will be contacted with further information.

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Are you passionate about making a real difference in the lives of pregnant women facing barriers to equitable maternity care?

Sister Circle are a women-led charity based in London, we work with women from diverse backgrounds, living with complex situations and who at highest risk of poor healthcare.Whatever a woman’s circumstances, we walk alongside her as an individual, building trusting relationships that enable women to thrive mentally, physically and socially.

Our support for women: Maternity Mates: one-to-one continuity of care support during pregnancy, labour and birth and postnatally by a trained local volunteer who may share experiences and speak up to 15 languages between them. Her Health: One to advocacy in two languages for women who have experienced gender-based violence, female genital cutting. Healing Conversations: one to one trauma counselling in five languages and baby loss peer support.

Sister Circle is looking for a part-time Project Manager who is committed to tackling one of the most pressing challenges in women’s health today—improving equity and justice for underserved communities of women.

The Role

As our Project Manager, you will lead the pilot of our Maternity Mates Programme and key relationships with NHS and Public Health stakeholders and local partners in a new delivery area. You will ensure the Maternity Mates programme is integrated into the wider maternity care system, ensuring our beneficiaries receive holistic, joined-up support; improving experiences for pregnant women, often impacted by socioeconomic, linguistic, and cultural challenges. 

Key Competencies

Project and Performance Management: Ability to successfully project manage a complex project within time, budget, and quality specifications while meeting key performance indicators (KPIs).

Stakeholder Collaboration: Ability to identify opportunities with strategic partners, and strengthen referral and support pathways.

Problem-Solving and Service Development: Ability to identify and refine solutions that remove barriers to support for beneficiaries.

Analytical Thinking: Analyse current and new data generated from the programme, interpreting findings to drive programme improvements, advocate for better care and demonstrate impact to stakeholders.

We are looking for someone who is:

Experienced in NHS project management or programme delivery within the charitable sector.

Thrives on collaboration and innovation and brings strong leadership experience.

Has a proven track record of developing strategies that bring about real, measurable change.

Highly organised with an ability to work too tight and often changing timescales.

Able to work to tight and often changing timescales.

Application Instructions

We would like you to complete and submit the following:
• CV (Max 2 pages)
• A Covering Letter letting us know why you would like to work with us and in this role, how your work and experience meet the essential and desirable requirements for this role. 

Applications without a covering letter and received after the deadline will not be considered.

Closing date: Friday 4th April 2025 at midday.
In person interviews will be held on the 14th April 2025.

This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.

Make an impact as our new Head of People and Culture

We're looking for a dynamic leader to drive our people strategy, lead on HR projects and initiatives.

Why This Role is Exciting:

• Strategic Influence: Play a pivotal role in our senior leadership team, working on strategic projects and collaborating with colleagues across the organisation.
• Champion Best Practices: Lead across the entire employee lifecycle, including HR operations, talent management, leadership & colleague development, diversity, inclusivity and wellbeing.
• Drive Change: Implement new ideas and initiatives in a values driven organisation, where your voice truly matters.

What We're Looking For:

• Qualifications: CIPD qualification or demonstrable equivalent experience.
• Experience: Proven generalist HR experience at a senior level.
• Leadership Skills: Ability to lead and influence senior leadership, with experience in strategic planning and delivering people initiatives.

Key Attributes:

• Innovative: Bring fresh ideas and drive change with the energy and determination to continue to enhance our culture.
• Inclusive: Promote an inclusive and collaborative culture where everyone feels heard, and valued.
• Proactive: Take initiative and lead with confidence.

The role could be full time or part time (minimum of 30 hours per week), with hybrid working and some flexibility to meet with teams on evening shifts on occasion. 

Why Mid and North East Essex Mind?: You’ll have a unique opportunity to make a tangible impact through the delivery of various people initiatives.

We are a real living wage employer and offer our staff a range of health, wellbeing, lifestyle and financial benefits to ensure that we fully support our employees. 

This includes: 36 days holiday including 8 bank holidays (pro rata for part time); holiday purchase scheme; competitive pension; recruitment referral bonus, training and development, flexible working; annual wellbeing day; expert support, an extended lunch break each week; onsite parking at most locations; company sick pay based on length of service and a charity worker discount scheme.

We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision-making. We welcome applications from individuals from all backgrounds to try to ensure we better represent our communities.

Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.

Family Support Worker 

Are you passionate about making a difference in the lives of children with disabilities?  Do you want to join a charity dedicated to helping children with disabilities and additional needs reach their full potential?

This driven charity is seeking a compassionate and proactive Family Support Worker to join the team in this brand-new role, shaped by feedback from families to help them move closer to achieving a 'whole family' approach to support.

Position: Family Support Worker

Location: Bridgwater / Hybrid* occasionally

Hours: Part-time, 30 hours per week over 5 days

Contract: Permanent

Salary: £23,114 - £24,702 per annum pro rata (£18,491.20 per annum based on 30 hours per week)

Closing date: Monday 14th April 2025 at 9.00am

Interview Date: Week commencing 28th April 2025 

About the role: 

As the Family Support Worker, you will be crucial in ensuring this brand-new role is a success with consistent communications and comprehensive team support, all whilst maintaining a positive and collaborative approach.

In this role, you will:

• Provide personalised advice, advocacy, and emotional support to parent carers, assessing their needs and signposting them to appropriate services.

• Develop and implement 'whole family' support services, including peer support groups, workshops, and online resources.

• Monitor and report on the impact of our services, identifying gaps and proposing user-led solutions to improve outcomes.

• Collaborate with the Family Support Coordinator to provide follow-up support and cover during periods of absence or increased demand.

About You

The ideal candidate will have excellent communication skills, a proactive mindset, and a strong commitment to supporting families of children with disabilities and additional needs. Experience in family advocacy, service development, or working with nonprofit organisations is highly desirable.

You will have:

• Proven experience in advice and information work in a similar role, preferably within a charity or non-profit organisation.

• Experience in developing and implementing support services for families, preferably within the field of disability and / or additional needs.

• Strong organisational skills and the ability to manage time effectively, prioritise tasks, and work independently.

• Experience of supporting parent carers or individuals with disabilities/additional needs in an advice, information giving or advocacy role.

• Excellent communication and interpersonal skills, with the ability to build rapport and establish trusting relationships with diverse individuals and families.

You will be asked to send your CV along with a covering letter (no longer than two sides of A4) explaining why you are interested in this role and why you believe you would be a good fit. In your letter, detail how your experience aligns with the role and how you meet the requirements outlined in our person specification.

This role is a face to face role and is required to be available to work at our National Therapy Assessment Centre based in Bridgwater, Somerset with occasional working from home.

About the Organisation 

The charity exists to help children with disabilities achieve greater independence by aiming to improve their mobility, communication skills and learning potential through a range of specialist therapies, and the children it works with have a range of conditions including autism, cerebral palsy and genetic disorders such as Down syndrome.

Benefits include:

• Flexible/hybrid working including ways to maintain home / work life balance 

• Minimum 29 days annual leave pro rata (includes three days for Christmas shutdown and one for employee’s birthday) + 8 public holidays per annum pro rata, this increases with length of service to a maximum of 34 days + 8 bank holidays pro rata 

• Enhanced sick leave 

• 3% Employer pension contribution 

• Training and Development opportunities 

• Employee Assistance Programme 

• Long service awards 

The charity is an equal opportunity employer and celebrates diversity and are committed to creating an inclusive environment for all employees.

Other roles you may have experience with could include Family Support Worker, Mental Health Support Worker, Support Worker, Care Worker, Support Team Leader, Social Care Worker, Carer Support, #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

We are looking for a compassionate, proactive, experienced, and professionally registered nurse to evolve our support services and provide excellent, specialist care for families affected by Sudden Unexplained Death in Childhood (SUDC).

SUDC UK has a small, warm, passionate and impactful team who currently support families facing the sudden death of a child between 1-18 years, with no clear explanation for their child’s death. 

Currently, the charity’s co-founder and CEO delivers services in collaboration with our affiliate organisation, the SUDC Foundation (based in the U.S). This new role will evolve SUDC UK’s direct support services by delivering an expanded, evidence-based SUDC UK pathway of exceptional care for registered families. 

The role will include providing 1-1 supportive zoom calls for information and guidance, case advocacy requiring collaboration and relationship building with professionals like Coroner’s officers and paediatricians, signposting, referrals and collaboration with other organisations, a family peer connection program, family events, service review and continuous improvement. 

About Us

For those affected by homelessness, accessing essential healthcare and wellbeing support can feel impossible. At Providence Row, we work to change this by providing crisis support, health interventions, and pathways into long-term stability. We believe that everyone deserves a safe, healthy, and sustainable future.

About the role 

As our Health Access & Outreach Coordinator, you’ll be at the forefront of a project designed to improve healthcare accessibility for rough sleepers and those struggling with health inequalities. You will:

• Lead outreach across multiple boroughs, engaging rough sleepers and connecting them to essential services.
• Work with peer health mentors to foster trust and improve service engagement.
• Build strong partnerships with NHS providers, housing services, and harm reduction teams.
• Help individuals navigate healthcare systems, including GP registration, mental health referrals, and substance misuse treatment.
• Organise and expand our award-winning Health & Wellness Fairs, bringing crucial healthcare services to those who need them most.
• Reduce A&E admissions by embedding preventative care measures and early intervention strategies.

This is an opportunity to be part of a dynamic and innovative project, reaching people in boroughs we have never worked in so extensively before.

The ideal candidate

We are seeking someone with:

• Experience developing and managing health & wellbeing initiatives, particularly within primary care or homelessness services.
• A passion for outreach and community engagement, with a deep understanding of the barriers faced by homeless individuals and health inequalities.
• The ability to forge strong partnerships and collaborate with multi-agency teams.
• Excellent communication and problem-solving skills, with a proactive and compassionate approach.
• The flexibility to work on the ground, meeting people where they are—this is not a desk-based role!

Benefits

• Be part of an innovative and expanding project.
• Work for a well-respected charity that has been transforming lives for over 150 years.
• Enjoy a comprehensive benefits package, including:
  • 27 days holiday + bank holidays
  • Pension scheme
  • Cycle-to-work scheme
  • Season ticket loan
  • Employee Assistance Programme
  • Access to training & development opportunities
  • Monthly reflective practice

To apply

If you're ready to take on this challenging and rewarding role, we'd love to hear from you...

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Please upload your CV and covering letter, detailing your experience and why you're the perfect fit for the role. 

Interviews

Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Position: Helpline Support Officer
Hours: Full-time (35 hours a week) – Substantial Part Time considered
Contract: Fixed Term 12-month maternity cover contract
Location: Office-based in London, with regular home working
Salary: Starting from £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

In this role you will be providing emotional support and information to people affected by multiple sclerosis (MS) that empowers them to; live to their full potential, take an active role in their treatment and secure the care and support they need. As part of the helpline team you will also contribute to the overall implementation of the teams objectives and successfully embedding new services.

Our helpline is open 9am – 7pm and therefore this role includes working a shift pattern of 9-5, 10-6, 11-7 or as the service demands.

Please note this is a fixed term 12-months maternity cover contract. This role is full time, part-time hours (28 hours +) will be considered.

Closing date for applications: 09: 00 on Wednesday 23rd April 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Age UK is recruiting! We have a fantastic opportunity to join our Retail Bought in goods team as an Administrator.

The successful applicant will utilise their skills providing first line support to our Retail shops and offering specific administration and support to the Bought in goods buyer.

Based at our Warrington site, you will be responsible for updating our communications team with Bought in Goods updates, processing orders received on behalf of all shops within a divisional area and support all operations departments with both administration and customer service tasks while fostering positive relationships with shops, volunteers and customers.

If you are a motivated Administrator looking to use your skills to support a charity that provides vital services and support to older people, then this may be the role for you!

Please see job description for full responsibilities.

Age UK Grade 8N

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Must haves:

• Demonstrable experience in a similar administrator role . A, I
• Office based experience working within an administrative environment or supporting a retail estate. A, I
• Good understanding of Microsoft Teams, Office 365, Excel and Canva. A, I
• Good written & verbal communication A,I
• Proficient in the use of Microsoft365 and Windows 10 applications, particularly Excel, TEAMS & Outlook A, I
• Ability to work on own initiative and as part of a team A, I
• Ability to work under pressure in a fast-paced environment with proven organisational skills A, I
• Empathic approach to customer service/signposting A, I
• Ability to work with range of peer groups within the organisation to include volunteers, staff and senior managers A, I

Great to haves:

• Experience of using 3rd party carrier processing systems A, I
• IT Literate, knowledge of MS office applications A, I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team.

Advice Worker

Salary: £35,000

Full Time (35 hours per week)

Benefits of working for Wandsworth Carers’ Centre:

• Friendly team and working environment
• Annual leave starts at 26 days increasing to 31 days plus bank holidays 
• Contributory company pension,
• Ongoing training and development opportunities 
• Employee assistance program.

Our Charity:

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

Are you passionate about supporting Carers and making a real impact in their lives? We're looking for a dedicated individual to join our busy team providing welfare benefits advice & guidance to those who need it most.

As the successful candidate, you'll bring your knowledge and expertise to provide vital support to Carers, with a comprehensive and up-to-date knowledge in welfare benefits and recent experience of managing a case load.

You will manage your own caseload while also providing supervision and support to another advice worker. 

Your excellent communication skills will help you connect with and support Carers, while your IT proficiency will enable you to provide effective, efficient assistance.

Key Responsibilities Include:

• Providing advice & advocacy on welfare benefits and housing. 
• Managing your own case load
• Supervision of another advice worker
• Offering guidance and support to colleagues
• Maintaining accurate case records, adhering to AQS standards. 

Essential Requirements:

• Experience of providing benefits advice, guidance and support
• Experience of managing a case load
• Experience of representing clients with external bodies / organisations
• Experience of supporting with benefit appeals through to tribunal stage.
• Knowledge of or ability to understand and use relevant legislation.
• Ability to work across the borough and provide home visits

If you're committed to working in the voluntary sector and want to be part of a dynamic team that makes a real difference, this role is for you!

Unfortunately, we are unable to sponsor candidates. 

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

Position: Head of Public Relations
Type: Part-time Job share, 21 hours a week (Monday to Wednesday)
Location: Office-based in London with flexibility to work remotely
Salary: £39,070 (FTE £65,118) per annum plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We have an amazing opportunity to lead our media and celebrity team as Head of PR, working in a supportive job share. We’re looking for an experienced and focused leader who has the ability to drive forward a brilliant, high-performing team.

The team works across all areas of the MS Society – from using press and celebrity involvement to raise awareness of multiple sclerosis to promoting our research, campaigns and fundraising. All the work centres on the stories and experiences of people with MS.

You’ll be the sort of person who thrives on working at pace and juggling multiple projects. You’ll have extensive experience of managing crisis communications, developing and implementing media strategies, creating a proactive calendar of stories and ensuring spokespeople are well-trained and briefed.

We’re looking for someone who is committed to collaborative working, who is excellent at building relationships and trust with colleagues at all levels, and whose focus is on supporting the team and enabling them to do their best to speak up for the MS community.

Closing date for applications: 9:00 on Monday 21st April 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.