Patient Experience Office Jobs

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023. 

It’s been a successful couple of years for PCR’s Events & Community team with good results across the portfolio, raising over £1.4m (against a target of £800k) in 2023-24. Now’s an exciting time as we’ve recently expanded the team, whilst refreshing our structure and roles to make priorities clear and ensure the whole team can do their best work – contributing to PCR’s lifesaving mission, developing in their careers and enjoying their jobs within our ambitious and supportive team. 

We are now recruiting for a new Events & Community Executive to join the frontline of our fundraising stewardship, so strong relationship-building skills and a love of creating great supporter experiences are essential. A big part of this role is project managing PCR’s fundraising activities, including virtual and third-party challenges. This requires a proactive approach, an eagerness to learn and a readiness to get stuck in with a positive attitude, as well as some experience of leading a project yourself in the past. You will work closely with the Virtual & Challenge Events Manager, existing Events & Community Officer/ Executives, and the whole team – sharing best practice, learnings and supporting each other to reach and exceed our shared goals. 

This role will focus on virtual & challenge events activities but will get exposure to the full range of our events & community fundraising portfolio for your development and interest – and you will receive the training and support needed to succeed!

Key Responsibilities

Event management and delivery  

• Lead the delivery of the fundraising activities you are working on, keeping an eye on objectives, budgets and the bigger picture to ensure that opportunities to improve and maximise fundraising are seized. 

• Create and follow action plans for your projects, taking responsibility for processes and delivery of tasks on time. 

• Maintain strong working relationships with suppliers and third-party organisations.

• Ensure all fundraising activities promote PCR’s brand and have a strong connection to people with prostate cancer. 

• With the support of the team, analyse results based on KPIs & feedback, and proactively suggest changes & improvements. 

Stewardship 

• Lead on delivering PCR’s supporter journeys for your projects, providing a high level of stewardship with an understanding of the connection between engagement and the income & awareness raised for PCR. 

• Lead on relationship management as required for the fundraising activities you are working on. 

• Carry out regular stewardship tasks including content delivery, the management of stewardship tools (e.g. Mailchimp, GivePanel & Kudosity) and responding to supporter queries via all channels. Plenty of training on tools will be provided! 

• Collaborate with the team on the upkeep of supporter journeys, using feedback & data to spot opportunities for constant improvement of fundraisers’ experience with PCR and motivating them to raise more and remain loyal supporters. 

Marketing and Recruitment  

• Work with the Events team managers and external marketing consultants to create effective marketing plans and lead on their implementation, making best efforts to hit acquisition targets for the fundraising activities you are working on. 

• Create & deliver marketing plans and assets which are tailored by a good understanding of our existing & target audiences. 

• With the support of team managers, track and analyse marketing performance to proactively suggest improvements. 

Administration and Database  

• Manage stock fulfilment, sending merchandise to supporters and replenishing materials as required, ensuring high quality, good value and an appropriate & creative application of PCR’s brand. 

• Carry out participant data processing, income processing and budget management tasks as required, including coding, database administration, paying invoices and tracking income & expenditure in logs. 

• Ensure your fundraising activities are delivered in line with fundraising law & regulations and PCR’s policies.

• Take an active role in training & webinars to improve your knowledge of the database and compliance requirements.

Strategy and Development 

• Always have an eye on new opportunities and ideas to inject into your projects, taking a test & learn approach. 

• Contribute to team strategy and budgeting work, working with Events team managers to create exciting plans.

• Lead on relevant projects to improve the Events team’s infrastructure, stewardship, content, processes & compliance. 

• Be proactive in your personal development and look for opportunities to learn – with lots of support from your manager! 

Teamwork 

• Actively contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.

• Work with the team to embed our agile ways of working, where we all take collective responsibility for the team’s goals.

• Plan with the team to be flexible in busy times, working together to meet planning and stewardship requirements, and sometimes getting involved with other projects and tasks across the Public Fundraising team. 

• Attendance will be required at some weekend and evening events, for which TOIL will be given.

Skills and Competencies 

Our ideal candidate would be a keen learner and a great team player, with: 

• Great project management skills gained from prior experience of owning & leading a project yourself, and an eagerness to develop into a more autonomous project manager. 

• A willingness to get stuck in, a proactive attitude and lots of initiative. 

• An understanding of the importance of good supporter/customer care, and how to provide this in a fundraising context. 

• A good understanding of and interest in events & community/ peer-to-peer fundraising activities. 

• A results-driven attitude and strong sense of personality accountability. 

• Excellent communication and relationship building skills, including written and on the phone/ in-person. 

• Excellent organisation skills and an ability to identify the best use of time to complete day-to-day tasks. 

• Very good attention to detail, IT skills and ability to use a CRM database. 

• A belief in PCR’s work, goals and our values: innovation, collaboration, accountability & championing the patient voice. 

Please send your CV and a supporting statement (max 1 side of A4) outlining why you want role & why you think you’d be a good fit, giving examples of previous experience. Deadline is 2nd December. Successful applicants will be invited to interview w/c 9th Dec.   

Location: Home based, South West of England and Wales (ideally based around Bristol area)
Salary: £25,000 - £28,000 FTE depending on experience
Hours: Full time: 37.5 hours pw (would consider part time, min 30 hours pw)
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Sunday 8 December 2024
Interviews will be held week commencing 16 December 2024
 
No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. 
 
Are you passionate about making a difference in your community? We’re looking for a proactive, dynamic and enthusiastic individual to help develop and grow our networks of supporters. You will have a good knowledge of the area and connections with local areas across the South West of England and Wales.
 
You will be a warm and friendly communicator and ideally have experience of working in a relationship fundraising role, as well as recruiting and stewarding new supporters and volunteers and cultivating existing relationships through events and community outreach activity. 
 
We are looking for an individual who has a genuine drive and innovative approach to fundraising engagement, to deliver results. You will have exceptional communication skills which will enable you to thrive in a busy, fast paced team, whilst also being able to work on your own to go that extra mile to make the difference in your local community.
 
Reporting to the Community and events fundraising manager, you will be responsible for giving our amazing supporters the best possible experience of fundraising for us, creating and maintaining valuable lifetime relationships.
 
This role will involve travel when necessary to our Head Office in Peterborough, and events across the UK (which may involve evenings and weekend work, for which time off in lieu will be given), support individual fundraising activity, or to explore new opportunities and meet with your wider team. You must have a full driving licence and access to a vehicle.
 
If you are interested in the position, please complete the online application form and submit together with your CV.
 
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £65 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may have experience in the following: Community Fundraiser, Events Fundraiser, Charity Fundraising Officer, Regional Fundraising Coordinator, Volunteer Recruitment Officer, Engagement Officer, Outreach Coordinator, Fundraising and Events Officer, Relationship Manager, Community Engagement Specialist, Volunteer Fundraising Manager, Charity Development Officer, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-217 992

Location: Home based, East and South East England (ideally based around Ipswich / Chelmsford areas)
Salary: £25,000 - £28,000 FTE depending on experience
Hours: Full time, 37.5 hours pw (would consider part time: min 30 hours pw)
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Sunday 8 December 2024
Interviews will be held week commencing 16 December 2024
 
No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. 
 
Are you passionate about making a difference in your community? We’re looking for a proactive, dynamic and enthusiastic individual to help develop and grow our networks of supporters. You will have a good knowledge of the area and connections with local areas across the South East of England.
 
You will be a warm and friendly communicator and ideally you will have experience of working in a relationship fundraising role, as well as recruiting and stewarding new supporters and volunteers and cultivating existing relationships through events and community outreach activity.  
 
We are looking for an individual who has a genuine drive and innovative approach to fundraising engagement, to deliver results. You will have exceptional communication skills which will enable you to thrive in a busy, fast paced team, whilst also being able to work on your own to go that extra mile to make the difference in your local community.
 
Reporting to the community and events fundraising manager, you will be responsible for giving our amazing supporters the best possible experience of fundraising for us, creating and maintaining valuable lifetime relationships.
 
This role will involve travel when necessary to our Head Office in Peterborough, and events across the UK (which may involve evenings and weekend work, for which time off in lieu will be given), support individual fundraising activity, or to explore new opportunities and meet with your wider team. You must have a full driving licence and access to a vehicle.
 
If you are interested in the position, please complete the online application form and submit together with your CV.
 
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £65 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may have experience in the following: Community Fundraiser, Events Fundraiser, Charity Fundraising Officer, Regional Fundraising Coordinator, Volunteer Recruitment Officer, Engagement Officer, Outreach Coordinator, Fundraising and Events Officer, Relationship Manager, Community Engagement Specialist, Volunteer Fundraising Manager, Charity Development Officer, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-217 991

Training Officer (Accreditation)
£30,500 pa plus excellent benefits
London Bridge, London
35 hours per week, full-time 

The Training Officer (Accreditation) is critical to the work of the College, as you will provide services to both trainees and Certificate of Eligibility for Specialist Registration (CESR)/portfolio applicants, supporting them in completing their training programmes and specialist registration.  

As Training Officer (Accreditation), you will develop a thorough understanding of the RCEM Curriculum and CESR processes, ensuring that all trainees and applicants receive high-quality support and advice in line with continuous developments and changes to College standards and GMC regulation. This is an important role for the College as you will contribute to the efficient regulation and support of specialist training in Emergency Medicine.

Responsible for facilitating and processing Certification for the Completion of Training (CCT), Specialist Registration and CESR applications, including formal notifications to the GMC and coordination of CESR panel reviews, you will provide documentation for GMC CCT Quality Assurance audits and maintain detailed records relating to the CESR process.

Reporting to the Training Manager, you will lead on the recruitment, induction, training and monitoring of CESR evaluators, developing strong working relationships with key stakeholders, including consultants, trainee doctors, Health Education regions, deaneries and lay members.

Degree qualified or with equivalent experience, you should have an extensive background in administering training programmes and complex processes, and have a strong understanding of Microsoft Office and the ability to learn new software packages. You should also be capable of collating and analysing complex data and be able to identify areas for improvement and make recommendations for change.

With excellent interpersonal, communication and organisational skills, you will be at ease drafting correspondence, reports, spreadsheets and other documents, ensuring accuracy and clear presentation.

An understanding of Data Protection and confidentiality along with knowledge of the CESR process is essential. Experience of event management and of servicing committees, including preparing agendas and taking minutes, would be advantageous.

The Royal College of Emergency Medicine was established to advance education and research in Emergency Medicine. The College is responsible for setting standards of training and administering examinations in Emergency Medicine for the award of Fellowship and Membership of the College as well as recommending trainees for CCT in Emergency Medicine. The College works to ensure high quality care by setting and monitoring standards of care and providing expert guidance and advice on policy to relevant bodies on matters relating to Emergency Medicine. 

At The Royal College of Emergency Medicine, you’re part of an ecosystem of support dedicated to caring for people in crisis. You’ll join a diverse team of high-performing, passionate individuals dedicated to a mission that matters - each with the courage to try new things, take the initiative, and hold themselves accountable. You’ll craft a career with real purpose, supported either by one of our structured career paths or by bespoke training investment that reflects your unique passions and ambitions.

You’ll find an organisation centred on culture and driven by the ethos of respect, integrity, collaboration and innovation that sits at the heart of our college values. Here, we’re continually striving to do things better, together. And you’ll benefit from systems designed to support you to be at your best, with investment in cutting-edge technology, learning, and empowering working practices. Whether we’re engaging directly with our members or developing our crucial support functions, we’re each an equally vital part of RCEM’s success. It’s a breath of fresh air, in service to a socially-critical mission. RCEM. Where a meaningful career is a rewarding career. 

At RCEM diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

For further information and to apply, please send your CV and covering letter via the application button. Please draw upon your experiences in your life, education, work, or voluntary roles to address to the points outlined in the Person Specification which can be found on our website. 

It is essential that a comprehensive cover letter is provided in order to be considered for shortlisting. 

Closing date: 6 December 2024.

The Finance Manager will work directly with the Finance Director and be responsible for the effective and efficient management of the day-to-day accounting and finance operations of the Hospice and its subsidiary company.

This is an excellent opportunity for a Finance professional to progress their career within the charity sector, in a role which combines team management with a business partner approach, to effectively support all operational areas, including clinical, retail, regulated lottery and fundraising activity.

Events Assistant
£25,300 pa plus excellent benefits
London Bridge, London
35 hours per week, full-time 

The Events Assistant[CF1]  is a crucial role at the College as you will help and support colleagues in the delivery of events, from administrative assistance in planning the events, to the production of event documentation, branding or collateral, in addition to liaising with events stakeholders, including speakers, programme leads and delegates.  

As Events Assistant, you will provide comprehensive administrative support for online event registration, delegate bookings, delegate communications and associated queries. You will be the first point of contact for event queries, so maintaining a good knowledge of College events and other relevant activities is essential.

Assisting in the research and promotion of opportunities for sponsorship for all events, you will distribute sponsorship packages, confirm sponsorship acquisitions and ensure requirements are fulfilled onsite. You will also produce proposals for assigned events, including timelines, venues, suppliers, draft budgets and staffing requirements.

Reporting to the Head of Marketing and Events, you will help with the delivery of College conferences and study days by providing administrative support for the development of programmes and course materials, whilst also collating and reporting on key event statistics to support the evaluation of the events programme.

With a good level of education,[CF2]  you should have a background in customer-facing roles, be an excellent verbal and written communicator and have experience of interacting via email, telephone and in-person.

With an understanding of GDPR and an excellent level of computer knowledge, keyboard skills and software, you should be able to use and format documents on the Microsoft platform and have the ability to learn new software packages.

Knowledge of events and conferencing, including the processes surrounding the delivery of events, as well as experience of event administration would be desirable. Research and data analysis skills along with the ability to use social media to promote activity would also be advantageous. Travel across the UK and occasional overnight stays are part of this role.

The Royal College of Emergency Medicine was established to advance education and research in Emergency Medicine. The College is responsible for setting standards of training and administering examinations in Emergency Medicine for the award of Fellowship and Membership of the College as well as recommending trainees for CCT in Emergency Medicine. The College works to ensure high quality care by setting and monitoring standards of care and providing expert guidance and advice on policy to relevant bodies on matters relating to Emergency Medicine.

At The Royal College of Emergency Medicine, you’re part of an ecosystem of support dedicated to caring for people in crisis. You’ll join a diverse team of high-performing, passionate individuals dedicated to a mission that matters - each with the courage to try new things, take the initiative, and hold themselves accountable. You’ll craft a career with real purpose, supported either by one of our structured career paths or by bespoke training investment that reflects your unique passions and ambitions.

You’ll find an organisation centred on culture and driven by the ethos of respect, integrity, collaboration and innovation that sits at the heart of our college values. Here, we’re continually striving to do things better, together. And you’ll benefit from systems designed to support you to be at your best, with investment in cutting-edge technology, learning, and empowering working practices. Whether we’re engaging directly with our members or developing our crucial support functions, we’re each an equally vital part of RCEM’s success. It’s a breath of fresh air, in service to a socially-critical mission. RCEM. Where a meaningful career is a rewarding career. 

At RCEM diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

For further information and to apply, please send your CV and covering letter via the application link. Please draw upon your experiences in your life, education, work, or voluntary roles to address to the points outlined in the Person Specification which can be found on our website. 

It is essential that a comprehensive cover letter is provided in order to be considered for shortlisting. 

Closing date: 6 December 2024.

Events (Challenge) Senior Fundraising Assistant -Maternity cover 1 year FTC to start ASAP Location: Central London (Hybrid - Office 3 days a week)

Salary Range: £27,000 - £33,000 pa + Benefits

Are you passionate about making a difference in the lives of children with cancer? Join our dynamic team at a leading children's cancer charity dedicated to raising and investing funds in vital specialist research. Our mission is to improve survival rates and the quality of survival in young cancer patients and to find ways to prevent cancer in the future. Since our humble beginnings in 1988, we have grown into a major force, raising over £300 million and investing in over 200 research projects.Key Responsibilities:

• Project Management: Oversee a range of high to mid-value sporting events and partnerships.
• Support Events: Assist the Sports Team in delivering events, including the London Marathon.
• Planning & Evaluation: Ensure all events have comprehensive project and marketing plans and conduct evaluations.
• Supporter Engagement: Deliver excellent supporter journeys and recruit new supporters to maximise their fundraising potential.
• Event Organisation: Manage the event day experience and attend events as required.
• Relationship Fundraising: Maintain high standards of relationship fundraising.
• KPI Monitoring: Track campaign KPIs and objectives, identifying and addressing any issues.
• Budget Management: Keep sports events expenditure logs up to date and contribute to budget planning and analysis.
• Collaboration: work collaboratively across departments and with key stakeholders.
• Communication: Prepare and deliver presentations, respond to enquiries promptly, and work with the communications team to keep the website updated.
• Database Management: Maintain accurate records of sports fundraising events on our database (Salesforce).
• Team Leadership: Line manage direct reports, ensuring their development and wellbeing, and recruit and induct new team members as needed.

What We're Looking For:

• Experience building relationships with a variety of stakeholders.
• Experience of Fundraising
• Proven ability to manage multiple projects simultaneously.
• Strong project management and organisational skills.
• Excellent customer service skills and the ability to report and measure KPIs.
• A self-starter with the ability to plan your own diary and use initiative.
• Collaborative team player with line management experience.
• Experience of growing fundraising income and understanding mass participation events.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint, Outlook).
• Creative and innovative thinker.
• The ideal candidate will have fundraising experience
• The role requires some evening and weekend work, with time off in lieu provided. There is a team rota.

Join us in our fight against childhood cancer and be part of a team that makes a real difference. If this role is of interest, please apply ASAP with an up-to-date version of your CV highlighting all your relevant experience, and please get in contact if you would like to discuss the role in more detail.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Tower Hamlets Community Connector

Job Title: Tower Hamlets Community Connector
Salary: £30,345 per annum (pro rata), including Inner London Weighting (30 hours/week: £24,276).
Hours: Part-Time, 30 hours per week
Contract Term: Permanent
Location: Open House, Bow E3, and across Stepney and Wapping Primary Care Network
Closing Date: 9 December 2024
Interview Date: 12 December 2024

About Us

Mind in Tower Hamlets, Newham, and Redbridge is a local charity affiliated with National Mind. We are committed to supporting individuals with mental health challenges through inclusive and accessible services, creating opportunities for connection, recovery, and resilience.

About the Role

As a Community Connector, you’ll support individuals referred by the Stepney and Wapping Neighbourhood Mental Health Team, helping them engage with services and activities. Based at our MindTHNR office and the Stepney and Wapping Neighbourhood Mental Health Team, you’ll build strong relationships, understand individuals’ interests and goals, and connect them to appropriate opportunities.

This role empowers individuals with serious mental illness (SMI) by supporting them to achieve their aspirations, access local services, and address key wellbeing factors such as housing, employment, and social isolation. You will also help identify wider issues impacting their health and wellbeing, such as debt, poor housing, unemployment, loneliness, and caring responsibilities, ensuring a holistic approach to support.

Key Responsibilities

• Provide one-to-one tailored support to help individuals set and achieve personal goals.
• Act as a local expert, connecting people with community services and resources.
• Collaborate with multi-disciplinary teams and community organisations to create robust care pathways.
• Use tools like health coaching and motivational interviewing to overcome barriers and monitor progress.
• Advocate for inclusion and ensure access to welfare, legal, and community services.

If you are passionate about promoting mental health and wellbeing, have substantial experience providing 1:1 support, facilitating wellbeing groups, and collaborating with communities, and possess a strong understanding of the diverse needs and inequalities in East London, we encourage you to apply. Submit your CV and supporting statement outlining how you meet the requirements of the person specification and your interest in making a meaningful impact to  Bernadette Keane

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking for a case study officer to join our talented and ambitious press, PR and celebrity team.

The successful candidate will support all elements of the charity’s case study function including recruiting and engaging new individuals with the charity who are willing to share their personal experiences of breast cancer to support our work and managing and nurturing key relationships day-to-day so they have the best possible experience when supporting the charity.  

A key element of the role will be supporting colleagues in the press, PR and celebrity team to identify and seize opportunities for case studies to share their experiences to raise awareness of breast cancer, Breast Cancer Now and how we’re here for anyone affected by this devastating disease.  

You’ll will work with teams across the organisation to support them in sharing the voices of people affected by breast cancer through their work. Liaising closely with colleagues to understand where case study support is required, you’ll identify the people who, through sharing their personal experiences, can best support activities to deliver on charity objectives. Key to this will be gathering the relevant insight and identifying ways we can engage case studies with our work in a way that’s mutually beneficial.

About you

You’ll have a good understanding of issues impacting people affected by breast cancer. With this you’ll have an awareness of, sensitivity to and ability to adapt to their changing needs and circumstances and how this might impact their ability or wish to support the charity’s work.  

When engaging individuals with sharing their story to support us, you’ll approach this work with professionalism, sensitivity and care at all times, being sure to identify opportunities bring about mutual benefit for both parties.

Handling sensitive information appropriately at all times is key to this role, and requires you to have a knowledge of GDPR regulations and a commitment to[VS3]  following Breast Cancer Now’s compliance and confidentiality regulations. You’ll also be proficient in using CRM tools to store and record interactions and sensitive data relating to supporters.

A strong verbal and written communicator with high levels of organisation, you’ll be prompt in responding to supporters and colleagues appropriately and with clear and accurate information. You will also be a quick learner and work well as part of a fast-paced press, PR and celebrity team.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email the Recruitment Team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9am on Tuesday 26 November 2024

Interview date: Week commencing 2 December 2024

Head of Major Gifts - The Institute of Cancer Research - £53,200-69,216

Are you ready to lead transformative fundraising efforts in the fight against cancer? The Institute of Cancer Research (ICR) is seeking an exceptional Head of Major Gifts to drive our philanthropic success.

• Location: London, UK - 2 days a week in Chelsea office, 1 day a month at Sutton office
• Salary: £53,200-69,216
• Contract: Permanent
• Working Pattern: Full-time (35 hours/week), flexible options available

Join one of the world's most influential cancer research institutes and be part of ground-breaking discoveries that defeat cancer.

What you'll do as Head of Major Gifts:

• Lead and inspire a team to implement our major gifts growth strategy
• Develop relationships with high-net-worth individuals and secure significant donations
• Work closely with senior leaders and scientists to advance fundraising efforts
• Play a key role in our upcoming £50m campaign for drug discovery research

You'll excel in this role if you have:

• A proven track record in securing five and six-figure donations
• Experience managing complex donor relationships
• Excellent presentation and negotiation skills
• The ability to communicate complex scientific concepts to diverse audiences

Why join the ICR?

• 28 days annual leave (increasing with service) plus 3 days at Christmas
• Excellent pension options (USS or NHS schemes)
• Family-friendly benefits, including flexible working
• Access to sports facilities and discounted season ticket loans

Our culture: At the ICR, we value integrity, innovation, and collaboration. You'll be part of a passionate team making real-world impacts on cancer patients' lives.

Career development: We're committed to helping you reach your full potential, offering ongoing training and progression opportunities.

Ready to make your mark in cancer research? Apply now and help us make the discoveries that defeat cancer!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Joint Operations Director
Salary: £95,000 per annum 
Hours: 37.5 hours per week, flexitime
Location: Head office in Exeter, with opportunities to work remotely.
Duration: Permanent

The Role

The Joint Operations Director (JOD) is a new role at Devon Air Ambulance, bringing together the leadership of all staff involved in the safe and effective delivery of outstanding services to patients. You will provide strategic leadership to our operational staff to ensure we deliver against our strategic objectives for prevention, treatment and recovery. The JOD will need to achieve the right balance between compliance and freedom within boundaries to support innovation and empower team members. The role will be part of the Senior Leadership Team and will also be a Director of the Trading Company. 

The Candidate

We're seeking an inspirational leader who is collaborative and open and can provide cross-departmental support to all teams, with the ability to achieve strategic goals. The ideal candidate will be able to role model a culture of integrity, honesty and openness with demonstrable experience of working in regulated environments. They will have excellent interpersonal skills and be able to build effective partnerships with internal and external stakeholders, including the Civil Aviation Authority (CAA) and Care Quality Commission (CQC). The candidate will have high levels of resilience and be able to synthesise highly complex and sensitive information, communicating it clearly especially where there are barriers to understanding. As the role will require engagement with communities, staff and supporters across the county, it is essential that the candidate has a full driving licence. 

The Package

Salary: £95,000 per annum.

As a valued member of the team, you will have access to a wide range of employee benefits including:

• 25 days annual leave plus 8 bank holidays (pro rata), rising to 27 days with length of service
• Occupational Maternity/Paternity & Adoption leave
• Paid time off for fertility treatment
• Pension scheme, 6% employer contributions
• Occupational sick pay scheme
• Counselling and financial wellbeing services
• Access to electric vehicle lease cars through salary sacrifice 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

The closing date for applications is midday on Tuesday 10th December 2024.

Interviews will be a two-stage process and held in person at Head Office, Exeter.

1st interview - 6th/7th January 2025
2nd interview - 14th/15th January 2025

Disclaimer: Devon Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Due to the nature of this role, offers of employment are subject to a satisfactory enhanced DBS check and references.

No agencies please.

The International Nepal Fellowship (INF) is Nepal’s longest serving international NGO with over seven decades of experience working with Nepal’s poorest and most disadvantaged people and communities.

Nepal is one of the poorest and least developed countries in the world. After a decade of peace following the 1996 to 2006 civil war, the country was hit by several generation-defining events. In 2015, a catastrophic earthquake killed nearly 9,000 people and then the impact of the COVID-19 pandemic took its toll on the nation, amplifying challenges such as social exclusion, limited access to basic services, and weakening economic growth.

Its people have worked hard and achieved much to reduce poverty in Nepal. Twenty years ago, nearly every other family lived in extreme poverty, earning less than $1.25 a day. Although this number has halved, today there are still one in four families living in extreme poverty. This is why Nepal and its people need further help in the alleviation of poverty and suffering.

Today, INF in the UK is a forward-thinking and impactful organisation, raising funds and supporting programmes and projects initiated and delivered by our Nepali partners, addressing key needs in healthcare, disability, community resilience, education and emergency relief.

We are motivated by our Christian faith, showing active compassion for some of the world’s poorest people, and encouraging individuals and communities to access and enjoy their rights as a holistic expression of our values.

We believe all people are equal, and so inclusion and dignity are very important to us, irrespective of gender, sexual orientation, religious belief, disability, economic status, caste or any other feature.

INF UK is continuing on a journey of transformation. Five years ago we moved from being a missionary sending agency to a resourcing organisation, raising funds and awareness for our partners locally. We are now embarking on the transition to becoming a more locally-led organisation, supporting and empowering our local partners to assume a greater role in the way INF UK develops and evolves.

INF UK now seeks a CEO to lead a small and talented team and drive this process of transformational change. You will bring experience of senior leadership, international development, strategic planning, resource mobilisation, partnership building and financial oversight. This will be underpinned by a mature Christian faith and a passion to see Nepali people living dignified, hope-filled lives, free from poverty and suffering.

If this sounds like you we would love to hear from you. Closing date is 5pm GMT on Thursday 12th December 2024.

Please note that this role has an Occupational Requirement to be a committed Christian as permitted under Schedule 9, Part 1, of the Equality Act 2010.

Deputy Shop Manager 

Ripon, North Yorkshire 

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 
 
As our Deputy Shop Manager, you will raise funds to invest in achieving the charity’s goal to save lives in Yorkshire and portray the charity as a professional, credible brand which acts with integrity. Reporting to the Shop Manager, you will provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire. 

Specifically, you will: 

• Play an active part in running our shop in Ripon, supporting the Shop Manager in implementing processes and ways of working.

• Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity. 

• Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation. 

• Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a happy retail environment. 

• Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received). 

• Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes. 

• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters. 

About You 

To be considered for this role, you will need: 

• To have experience of managing people/volunteers including recruitment and development.

• To be highly organised with good time management skills.

• To have the ability to prioritise workload and meet deadlines.

• To have excellent communication and interpersonal skills.

• To have the ability and willingness to travel occasionally across the Yorkshire region for training and team meetings.

• A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include: 

• A check on your employment history, by seeking two references

• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006. Please note this role is not eligible for visa sponsorship. 

• A DBS check. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, or alternatively you can fill out our Microsoft form with your application details before 13 December 2024. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.

Are you an experienced and confident risk or governance professional? If so, join our growing Data, Risk and Governance Team in this new exciting role!

We are pleased to offer you the opportunity to help shape the governance and compliance landscape at Helen & Douglas House by developing processes and implementing the change necessary for operational effectiveness.

You will play a critical role in enhancing the risk management procedure, and will be responsible for providing assurance to the Board of Trustees & Executive Team that the charity is fulfilling its legislative and compliance obligations. Your responsibilities will also include developing and embedding processes and standards to ensure effective policies are in place.

While previous charity/third sector experience is not essential, previous risk management, policy and governance experience, and regulatory knowledge are necessary to ensure your success in this role. You will also possess strong influencing and relationship management skills.

Please note, we are shortlisting and interviewing as applications come in, so advert may close early if the vacancy is filled. We advise you to apply as soon as possible, if interested.

This role is a hybrid full-time role with 2 day per week spent working in our office in Cowley, Oxford. Pay range for this role is £35,923 to £46,026 per year.

Helen & Douglas House offer the following benefits:

- 27 days holiday plus Bank Holidays, rising to 28 days after 3 years, and 29 days after 5 years of service.

- Flexible Annual Leave: buy or sell up to 5 days of Annual Leave per year.

- Life assurance x4 your annual salary.

- We are a direction agency for the NHS Pension Scheme.

- Group Personal Pension scheme with 7% employer contribution.

- Eye care voucher scheme.

- Cycle to work scheme.

- Octopus electric vehicle leasing scheme.

- Occupational sick pay and maternity pay.

- Enhanced maternity leave and shared paternity leave.

- A flexible working environment.

- Investment in your Continuous Professional Development.

- Employee Assistance Programme.

- Recommend a friend scheme.

- Commitment to Equality, Diversity & Inclusion. We welcome applications from all areas of the community and run regular in-house EDI-focused events and workshops.

Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families. We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.