Patient Experience Office Jobs

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.

• Salary: £32,316 (London); £30,753 (outside of London)
• Hours: 35 per week
• Role type: Permanent
• Location: Hybrid - frequent in-person presence in London
• Closing date: 1st December 2024
• Interview date: Expected to be between 9th - 16th December

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a motivated, communicative, and knowledgeable Public Affairs Officer to join our Policy and Influencing Team, to help us achieve the positive change children and young people with cancer across the UK, and their families, need in the health system. This means amplifying the voices of young cancer patients and delivering evidence-based campaigns that make change happen.

The Public Affairs Officer is responsible for supporting the Policy and Influencing Team with public affairs expertise to deliver the key components of our influencing work in England and UK-Wide (Westminster). You will help us influence the system for children and young people with cancer and their families, so we can change experiences of having cancer and ensure children and young people’s voices are heard.

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.

This role is a hybrid role, with frequent in-person presence in London required. As a London-based role requiring frequent travel within London, the advertised salary is reflective of our London pay scale.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy.

• monitoring the UK policy and influencing landscape, finding opportunities for our influencing work
• developing briefings and materials to deliver our influencing work
• building and maintaining excellent working relationships with elected representatives, officials, external partners and your colleagues too
• delivering our public affairs work in Westminster
• supporting our exciting campaigning activities
• monitoring and tracking the impact of our engagement and influencing work

What do I need?

The key skills we’re looking for in this role are:

• Have experience working in a policy or public affairs environment
• Have experience or knowledge of policy, public affairs and/or political processes and how to use them in your work
• Have effective influencing and relationship building skills
• Are comfortable and confident working in a diverse and changing external environment
• Are solutions-focused, have attention to detail, and able to analyse complex information
• Are an excellent communicator, and not afraid to get involved and engage with a variety of stakeholders and in a variety of activities and settings

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

Enjoy order and helping maintain records and systems? Do you have a passion for administration and want to help play a pivotal role in helping an organisation maintain high standards? Then Compliance may be for you.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

Due to continued growth, we are seeking a Compliance Officer to support the administration of compliance and quality management related activities across the organisation.

As our Compliance Officer, you will play an essential role in ensuring the organisation adheres to its standard operating procedures and processes and will become a super user of our new eQMS (electronic quality management system) to monitor and maintain compliance records. The role will be varied and offer the opportunity to support the Compliance manager with compliance related projects and work across different departments to help encourage a compliant mindset across the organisation. Full training will be provided.

Person Specification

-   Experience of administration and record keeping to a high standard
-   IT literate in all major MS Office applications
-   Highly organised, efficient and self-motivated
-   Excellent written communication skills
-   Strong interpersonal skills and ability to adapt as part of a small team
-   Excellent analytical and problem-solving abilities 
-   Committed to IHP's Christian Ethos and Values 

The following would be desirable:

-   Previous experience in a legal or compliance role
-   Experience with Compliance Management Software

For further details regarding responsibilities and person specification, please see the job description.

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all areas of our work including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.

Applicants must have the legal right to work in the UK.

IHP Staff Benefits

• 25 days annual leave plus bank holidays (pro-rated if part-time)
• Specsavers eyecare vouchers
• Life Insurance and Critical Illness Cover
• Health and wellbeing support via Unum help@hand app
• Bike2work scheme
• Training and development opportunities
• Hybrid working/Modern office near Chancery Lane tube station

We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'. 

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!

Applications will be reviewed ongoing so please apply at your earliest opportunity to avoid disappointment.
1st round interviews will take place remotely via MS teams in the first couple of weeks in December. 

Contract type: Permanent
Hours: Full time, 37.5 hours per week
Salary: £40,000 - £45,000 depending on experience
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Sunday 1 December 2024
Interviews will be held week commencing 9 December 2024

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

There are estimated to be over 70,000 individuals and their families affected by polycystic kidney disease (PKD) in the UK and between 8-12 million people worldwide. There is no cure for PKD which is a life-threatening inherited condition that causes kidney failure in 50% of affected individuals by middle-age.

A PKD Consortium is to be created by Kidney Research UK and The PKD Charity to work together on PKD research. We are recruiting an exciting new role for a consortium lead, to oversee the delivery of this initiative and manage the broad portfolio of activities once established.

You will have experience of developing, monitoring, reporting and delivering a large programme or project, as well as experience of communicating complex scientific concepts in a clear and accessible way, verbally and in writing. You will also have strong relationship skills and a track record of cultivating positive relationships with senior internal and external stakeholders, organisations, partners and funders.
If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £65 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may have experience in the following: Programme Manager, Project Lead, Research Coordinator, Consortium Manager, Health Research Project Lead, Medical Research Programme Lead, Charity Programme Manager, Stakeholder Engagement Manager, Clinical Project Manager, Public Health Partnership Coordinator, Medical Affairs Project Lead, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-217 824

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer. 

About the role

An opportunity has arisen to join our policy, evidence and influencing team, working to deliver change for people affected by breast cancer. In this role you’ll use insight from patients and healthcare professionals, data and research to develop evidence-based policy positions and recommendations. You’ll work with colleagues across public affairs, campaigns, regional and devolved teams develop and deliver influencing strategies and build strong relationships with key external stakeholders. You’ll also act as a source of expertise across the organisation and externally on key policy areas and the wider policy environment.

About you

With experience of working in relevant policy roles to deliver significant change, you’ll be skilled in developing credible, evidence-based policy positions and be able to think strategically. You’ll have excellent communication skills and experience of building relationships with, and influencing, key stakeholders. You’ll also have a strong understanding of the policy and influencing landscape that Breast Cancer Now works in.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email the Recruitment Team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: Sunday 1 December 2024 at 11:59pm

Interview dates:  Tuesday 10 and Wednesday 11 December 2024 

Last year, 136,000 young people approached their council for help as they were homeless or at risk of being homeless. Even more alarming is that figure represents an increase of 58% from six years ago. Youth homelessness costs the UK economy an estimated £8.5bn, largely due to unemployment, and so the challenge can feel huge. But we already have the resources to solve it within the built environment sector. And that is where LandAid comes in.

We use our links to the UK’s property industry, harnessing its members’ direct capital, assets and skills to help tackle youth homelessness by awarding grants and investing in frontline charities, providing financial support, and brokering free advice and expertise to increase the impact of their support.

The Chief Financial and Operating Officer is an important new role for us, created to ensure we achieve our ambitions over the coming years by focusing on delivering better quality of management information, insights and analysis to the Board and leadership to inform decision making. A key early component of the role will be to develop a detailed four-year financial plan in line with our organisational strategy. You will also look to invest in our internal operations by driving continuous improvement and exploring emergent technologies that offer us the ability to deliver greater real-time insights to and efficiencies for our teams. In addition, you will review our risk and governance frameworks by working actively with our Board sub-committees.

Beyond finance, you will oversee our outsourced HR and IT functions, ensuring we receive high-quality and cost-effective support and have robust systems and policies in place. You will also continue our work to become an employer of choice, building on our achievements today which have seen us identified as one of the UK’s ‘100 Best Small Companies to Work For’, and shortlisted as one of the ‘Top 30 Charities to Work For’.

We are looking for a chartered accountant who brings senior finance leadership experience either at executive director level in an organisation of similar size to ours, or deputy director level in a larger organisation, most likely within a charity setting. Knowledge of the built environment and/or capital investment is advantageous, as is an understanding of the models of social investment. Crucially, you’ll be the sort of person your colleagues are keen to learn from and eager to work with, able to offer expert insight and coaching with patient enthusiasm, but comfortable in offering clear advice and direction when needed.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please contact Tall Roots via their website.

We have ambitious goals here at the Royal College of Radiologists (RCR) and are looking for an experienced and strategic Head of IT to join us to be part of the team that make them a reality. The RCR is a charity with a focus on supporting doctors who deliver medical imaging and cancer services and we require a passionate and dynamic IT professional to helps us continue making a difference.

As Head of IT, you will lead the strategic planning for the function, playing a pivotal role in shaping the technological landscape of the RCR, leading on all technology related matters across the RCR with responsibility for ensuring our IT offer remains current, efficient and effective to support our mission and strategic objectives. You will also lead and motivate our reputable high-performing IT team, managing operations to ensure excellent IT service support to the organisation is a constant. 

What you will do: 

• Lead the strategic development of the IT function.
• Provide leadership to the IT team, galvanising them around the goals. 
• Develop an in-depth understanding of our internal IT and systems infrastructure to advise on business needs. 
• Understand the function at an operational level, ensuring processes are designed appropriately and delivered consistently well. 
• Lead and develop the RCR’s programme and change boards to maintain effective oversight of changes to IT applications and digital services.
• Ensure the IT team delivers excellent customer service.
• Create and maintain effective IT Business Continuity (BC) and Disaster Recovery (DR) plans that ensure the RCR can respond to challenges.
• Develop, agree and manage the IT revenue and capital expenditure budgets. 

What you will need: 

• A strong understanding of enterprise technology solutions in a digital world.
• Skilled leader and staff manager, able to lead, motivate and develop a team. 
• Experience of setting, agreeing and implementing a strategic plan.
• Effective interpersonal skills, with the ability to negotiate and influence. 
• Strong analytical and evaluative skills. 
• Ability to plan and prioritise a substantial programme of work.

 
 

If you are an outward facing IT and programme management professional who puts the users and business needs first we encourage you to find out more about the position, the RCR and instructions on how to apply in the Head of IT candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

ABOUT BPNA

The British Paediatric Neurology Association (BPNA) is the professional organisation for doctors who specialise in the care of children with neurological disorders. The BPNA has developed a number of educational programmes for doctors in the UK and overseas both online and face-to-face. This role directly supports the education of healthcare professionals across the UK, impacting the care of children with neurological conditions.

ABOUT THE ROLE

As a respected and growing organisation, BPNA is looking for a highly motivated individual who can use their dedication, attention to detail and reliability to help us develop further. We are seeking to appoint a UK Short Course Administrator to join our small team which is based across our Bolton and London offices. This is a full-time, permanent post based in Bolton, working 37.5 hours a week (7.5 hours per day x 5 days per week). The Short Course Administrator will provide customer care as well as logistical and technical support to both online and face-to-face UK short courses.

ABOUT YOU

This role would suit an organised, efficient and practical person with excellent interpersonal and communication skills and a good deal of common sense. You will also have diplomatic skills and the ability to build good relationships. You will need to be flexible, have an ability to problem-solve on-site, provide online zoom support, set up equipment such as computers and data projectors, and to organise highly educated people whilst remaining calm and maintaining a sense of humour. We are looking for someone to join our team who will contribute to maintaining and developing our customer focused ethos.

While this role is primarily based in Bolton, there will be some UK travel with overnight stays to support in-person courses. We offer time off in lieu or overtime paid for additional hours worked.

WHY COME AND WORK FOR US?

At BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a small organisation with big ambitions, and we work closely together to make an impact. You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of BPNA, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.

We offer 25 days’ annual leave (excluding Bank Holidays) plus an additional day leave for birthday, rising to 30 days after 10 years of service and access to the Nest Pension scheme, with 6% employer contribution. 

LOCATION

While this role is based in Bolton, BPNA offers hybrid working arrangements, enabling you to balance time between working from our office and from home. Your line manager will agree with you how much time you will be required to work in the office and how frequently, to achieve productivity and service levels. This could vary week to week. You should anticipate spending an increased amount of time in the office during your probationary period.

JOB PURPOSE

This role provides hands-on experience with technology support for virtual courses and event planning for in-person courses for health care professionals, equipping you with skills in both administrative and event coordination settings. All course planning and logistics are arranged from the BPNA offices.

The purpose of this role is to:

• Support the organisation and delivery of virtual short courses

• Support the organisation and delivery of face-to-face short courses

For the full Job Description and Person Specification, see the attchment below

HOW TO APPLY

To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.

Closing date: 29 December 2024

Interviews aimed for: 15 January 2025

Please note that only shortlisted candidates will be contacted.

Data Coordinator – Clinical Audit

Location: Hybrid – office in High Holborn London/homeworking
Contract: Fixed Term Contract, Full Time
Salary: in the range of £30,472 to £34,378.

About us:

The Intensive Care National Audit & Research Centre (ICNARC) is a small, independent, nationally and internationally respected, scientific, not-for-profit organisation (c60 staff). We use accurate data to help improve the quality of critical care through audit, research and education, conducted with, and in the interests of, patients and those who care for them.

About the role

This is an exciting opportunity to contribute to improving care for critically ill patients in the NHS and beyond. Our National Clinical Audits (NCAs) use accurate, complete and valid data to provide hospitals with reports, which benchmark them against their peers, for use in improving the quality of the care they provide. The ideal candidate will utilise their experience, knowledge and skills to make a significant impact across data processing and reporting.
You will work across our NCAs, including the Case Mix Programme (CMP), auditing adult critical care, and the National Cardiac Arrest Audit (NCAA), auditing resuscitation team response to in-hospital cardiac arrest. You will manage the participation of an allocation of units/hospitals, supporting audit staff in the collection, submission and processing of high- quality data, and running accurate reports to time and target.

What you’ll need to succeed

- It is essential that you have a proactive attitude, with excellent customer service skills and the ability to handle a large number of contacts. You must be able to communicate, both verbally and in writing, and adapt to different audiences with varied needs and skillsets.
- You will have strong administrative and organisational skills with excellent attention to detail, being able to understand and retain datasets and definitions.
- Knowledge of the health sector and working with hospitals or similar are desirable but not essential.

What you’ll get in return

You will receive an annual salary in the range of £30,472 to £34,378. You will also receive a benefits package including:

- 25 days holiday per year, increasing with length of service;
- flexible working;
- interest-free season ticket loan;
- life assurance and wellbeing support;
- contributary pension scheme;
- enhanced sick pay;
- enhanced maternity/adoption pay;
- employee assistance programme;
- support with further academic/professional development.

How to apply

Please read the job description for the role. The person specification sets out the skills and experience we are looking for. Apply with a cover letter (no longer than 2 sides of A4) setting out your suitability for the role and a current CV.

No agencies.

Interviews will be held on a rolling basis, and the advert will be closed early if an appointment is made prior closing date.

“We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships."

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Prison Facilitator - HMP Manchester

Location: HMP Manchester
Salary: £27,584
Hours: 35 hours
Department: Prison delivery
Job Type: Full time
Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Manchester. 

Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

You will have some experience of prison settings, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. This can be a tough environment, so the ability to work responsively, whilst feeling comfortable in a standalone role, is crucial.

This role is a fixed term role until 1st June 2025 

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for Tuesday 14th January 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-218407

Location: HMP Rochester
Salary: £16,550 (£27,584 FTE)
Hours: 21 hours (3 days a week)
Department: Prison delivery
Job Type: Part time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Rochester. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews are planned for 10th January 2025.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-218 344

Assert is a small team of advocates working as a project within Mental Health Resource charity and as part of the Kent Advocacy partnership. We provide high quality, issue-based advocacy and statutory IMHA services to individuals affected by mental health problems, often detained in medium and low secure units and in acute inpatient settings. We also provide community advocacy in West Kent, Dartford, Gravesham and Swanley.It can be a tough job, but in return you will receive competitive pay, training, benefits and have the support of a strong team. You will have the opportunity to expand on your existing skills and attributes required for the role. Training will be provided if you are not yet qualified as an IMHA.

You will have excellent interpersonal and communication skills and show confidence and assertiveness when required. You will understand the diverse needs of people affected by mental health problems and how these differ for those detained in inpatient settings from those requiring support in the community. You will need to be resilient, comfortable working within professional boundaries and have the ability to cope with sometimes challenging people and environments. In addition, you will have strong organisational skills and be able to work on your own initiative, as well as within a team.

You will have a natural confident and calm manner and key skills of honesty, trustworthiness, and respect for confidentiality.

You will be passionate about mental health advocacy. Ideally, you will have experience of working as an advocate, and if you are not qualified as an IMHA, you will be expected to undertake training. The IMHA training takes approx. 1 year. *

A willingness to work within a diverse range of environments is essential as is the ability to work with people from a wide range of backgrounds and experiences. A current driving licence and access to your own transport is essential. 

The role is offered on a full-time basis, however part-time hours will also be considered. You will be office-based in Maidstone with scope for hybrid working where practical. We offer attractive benefits including a competitive salary, flexible working, up to 4% pension contributions, generous annual leave rising to 30 days after 10 years’ service, birthday leave, winter wellbeing leave,  employee assistance programme, strong team support and clinical supervision.

An Enhanced DBS check will be required for the role.

For further information please read the job description and person specification. If you would like to have an informal conversation about the role or require further information, please contact Leigh Attwood. To apply, send a covering letter explaining how you meet the criteria in the person specification with copy of your current CV.

Only applications with a covering letter will be considered for shortlisting.

Closing date: Monday 2nd December at 9am

Interview date: Tuesday 10th December in person in Maidstone

Mental Health Resource is committed to equal opportunities and promoting diversity and encourage applications from all sections of the community.

* In line with our organisational policy, if you leave within a certain timeframe, you may be asked to repay the cost of the training

JOB SUMMARY

To provide statutory issue-based advocacy to people detained in acute psychiatric hospitals and forensic hospitals/rehab units across West Kent and community advocacy to people with mental health difficulties in the community in West Kent, ensuring that their views, wishes and needs are taken into account and expressed and heard.

DUTIES AND RESPONSIBILITIES

1. To provide independent mental health advocacy to eligible patients in accordance with the provisions Mental Health Act 2007 as amended and as detailed in the Code of Practice to the Act

2. To provide independent, issue-based advocacy in the community as appropriate.

3. Ascertain the needs and wishes of clients and act only under instruction of clients.

4. To telephone and meet with clients on the ward or another convenient location to help them prepare for meetings and to attend appointments with them to speak on their behalf if required, take notes and ensure that they understand the proceedings.

5. To help clients understand what is being considered around their care, treatment and support and the impact of any decisions made.

6. For independent mental health advocacy, to explain to people what their options and rights are and to support them to communicate their wishes so that they can participate as fully as possible in the decisions affecting their care.

7. To liaise with, and on occasion to challenge, NHS, care professionals or local authorities as appropriate to ensure that due processes have been followed.

8. To raise any safeguarding issues in line with Mental Health Resource’s policy and procedures.

9. To maintain accurate and timely records of all interactions with clients in accordance with statutory requirements, relevant legislation and in line with the requirements of our funders.

10.  To meet monthly targets for chargeable work, by service delivery and accurately recording details of work completed on the database in a timely manner.

11.  To provide information, reports and statistics as required.

12.  To develop and share good practice and learning with colleagues and contribute to the promotion of a culture of continuous service improvement and support.

13.  To deliver awareness raising sessions to staff on wards and training to staff on advocacy and the service available.

14.  To build and maintain good working relationships with professionals, attending meetings and promoting the service.

15.  To promote the service through the distribution of publicity material, liaison with statutory and voluntary services and where appropriate through the media and presentations to local groups within the agreed charity policies

16.  To undertake appropriate training in order to gain an advocacy qualification.

GENERAL

17.  To attend and participate in meetings of the project team, charity staff and other bodies as required.

18.  Adhere to and keep up-to-date with organisational policies, guidelines and procedures and best practice requirements

19.  Represent Mental Health Resource in a knowledgeable and professional manner at all times

20.  To participate in charity events, networking events, and any other relevant event as and when required.

21.  Maintain appropriate professional boundaries at all times

22.  Participate in regular supervision, team meetings and other meetings as required

23.  Identify own training and development needs in conjunction with your line manager and participate in training opportunities as directed

24.  Undertake any such additional duties as necessary in relation to the role or as requested by the Charity Manager

25.  To maintain records of hours worked and to complete accurate expense returns.

26.  To carry out any tasks reasonably requested of them by the Line Manager

An enhanced DBS check is required for this role.

ADVOCATE (IMHA and General)

PERSON SPECIFICATION
Essential Criteria

Assessment process (A = demonstrated through application / I = demonstrated at interview) 

• Understanding and knowledge of the needs of people with mental health problems, including those detained under the mental health act   (A.I) 
• Excellent interpersonal skills and ability to work with people from a variety of backgrounds and experiences (A.I)
• Excellent communication skills, both written and oral, including on the telephone, in person, over video link and through presentations, demonstrating confidence and assertiveness (A.I)
• Emotional resilience and the ability to cope with sometimes challenging people and environments (A.I) 
• Experience of identifying and meeting the needs of individual people (A.I) 
• Ability to work within professional boundaries (A.I) 
• Good organisational and administration skills to manage own workload and appointments (A) 
• Ability to work under pressure and to meet targets and deadlines (A.I) 
• Good time management and ability to work flexibly and prioritise tasks required (A.I) 
• Computer Literacy and a good working knowledge of Outlook and Word (A) 
• Ability to work as part of a team and act on own initiative (A.I)
• Personal commitment to equal opportunities (A.I) 
• Hold a valid driving license with access to transport in order to visit locations across West Kent (A)

Desirable Criteria

• Previous experience of working as an advocate. (A) 
• Experience of working with people with mental health problems either in a professional or voluntary capacity (A) 
• Experience of facilitating training (A)
• Experience of working with a database and using Excel spreadsheets (A) 
• An understanding of the statutory rights of people detained under the mental health act (A) 

Contract type: Permanent
Hours: Full Time: 37.5 hours per week
Salary: £40,000 - £45,000 depending on experience
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Sunday 1 December 2024
Interviews will be held on week commencing 9 December 2024

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

We are introducing a new and exciting role to the Charity. Reporting to the executive director finance and commercial this role will involve working across all areas of the Charity leading on the drafting, review and performance of contracts, identification of related risks and training requirements, and all aspects of procurement and compliance.

This role is key in managing all stakeholders throughout the process of procurement, due diligence and measurement and management of performance, to ensure a robust, consistent and considered framework of contracts management.

You will have a background ideally in a commercial law environment with hands-on experience of commercial contracts and have a broad general understanding of procurement processes and best practices.

You will have expert knowledge of Microsoft products, excellent communication skills, and be able to manage a varied personal workload and effectively prioritise. You will have a keen attention to detail and accuracy, with the ability to learn and communicate complex issues quickly. In addition, you will be diplomatic and persuasive and have an enthusiastic, responsive and flexible working style.

If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £65 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may have experience in the following: Commercial Contracts Manager, Procurement Specialist, Contract and Compliance Officer, Procurement and Contracts Lead, Legal Contracts Manager, Purchasing and Contracts Administrator, Procurement and Compliance Coordinator, Commercial Operations Manager, Charity Procurement Lead, Third Sector Contracts Manager, Compliance and Contracts Specialist, Vendor Management Lead, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-217 823

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Full time: 37.5 hours per week
Contract type: Permanent
Salary: £60,000 - £65,000 depending on experience
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Thursday 5 December 2024. We may extend the closing date, but please apply as soon as possible.
 
Telephone Interviews will be held on Friday 6 December 2024
 
interviews will be held on Friday 13 December 2024, in person, in our office in Peterborough
 
No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
 
To deliver our vision, Kidney Research UK has an ambitious strategy. We want to significantly grow so that we can transform kidney health and improve outcomes for people affected by and at risk of kidney disease. To help achieve this, we are recruiting an exciting new role. We are looking for a talented director of mass participation fundraising who can bring their skills and experience to significantly grow income and support of the organisation.
 
In this pivotal role, you’ll lead the charity’s mass participation fundraising teams and programmes, working closely with internal and external stakeholders to develop innovative, income-generating activities. You’ll have sound knowledge of mass participation fundraising methods and be accountable for the financial performance of key fundraising streams, including community, events, individual giving, legacies and supporter care.
 
This position involves strategic planning, supplier management, and fostering a high-performing, supportive team culture.

You’ll have excellent negotiation, influencing and communication skills and a solid understanding of Code of Fundraising Practice set by the Fundraising Regulator.
 
Our leaders need to be inspirational, bringing enthusiasm, energy and conviction – to lead by doing, not just saying. With a ‘can do’ attitude and collaborative management approach, our leaders engage their teams and make their work fulfilling and rewarding.
 
If you are interested in the position, please complete the online application form and submit together with your CV.
 
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £65 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may also have experience in the following: Director of Fundraising, Head of Fundraising, Mass Participation Fundraising, Head of Individual Giving, Philanthropy Manager, Partnerships Manager, Head of Philanthropy, Head of Partnerships, Fundraiser, Senior Fundraising Officer, Fundraising Manager, Head of Fundraising, Major Gifts, Corporate Partnerships, Business Development Manager, Charity, Charities, Third Sector, NFP, Not for Profit, etc.

REF-218 144

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £24,000 - £26,000 FTE depending on experience
Full time: 37.5 hrs pw (would consider part time: minimum 30 hrs pw)
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
 
Closing date: Monday 2 December 2024. We may extend the closing date, but please apply as soon as possible.
Interviews will be held on week commencing 9 December 2024
 
No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. 
 
This is an exciting opportunity for somebody considering a move to the charity sector or wants to develop their career in a high value fundraising team. The role will support the work of our philanthropy and partnerships team in maintaining donor records, prospect and donor research, events and financial processes. The role will provide essential support to the team to make sure our partners receive high quality updates, as well as work with our finance and supporter care teams to ensure all income is recorded and processed correctly.
 
The successful candidate will be creative with excellent written and verbal communication skills, strong organisational skills, and the ability to coordinate and multi-task. You will be able to work to tight deadlines and to a high standard, with excellent attention to detail.
 
If you are interested in the position, please complete the online application form and submit together with your CV.
 
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £65 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may have experience in the following: Philanthropy Assistant, Partnerships Coordinator, Fundraising Assistant, Donor Relations Assistant, Charity Support Officer, Development Assistant, Donor Engagement Coordinator, Fundraising Support Officer, Sponsorship Assistant, Charity Finance Assistant, Engagement Officer, Major Gifts Assistant, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-217 993