Outreach Jobs

All of us at The Talent Foundry believe that a young person's success should be determined by the talents and abilities they have, not where they come from.

All too often we hear from teachers in our school network that those from underserved communities are missing out on the skills and development opportunities that could completely change their futures.

In this brand-new role you will be responsible for is responsible for our digital communications to engage educators, industry partners, volunteers and supporters so that more young people canaccess our inspiring - and free - programmes and extra-curricular opportunities.

“I’ll go as far as saying if we could offer a The Talent Foundry session every week for every single student, we would.” Aspirations Lead.

For 16 years, we have been offering programmes in schools which spark and unlock a young person's confidence in the abilities that they have - and connect them to employers and industries where they can have a successful career.

The role 

With support from our Marketing and Communications Manager and wider team, you will play a vital role by creating, managing and optimising our digital communications, including the development, execution and measurement of email mailshots and campaigns, our social media channels, and our website. 

You will be comfortable planning and devising email and social media content ideas, designing creative assets, writing sharp, engaging social media copy, and helping colleagues to grow their own social media presence.

Responsibilities 

• Reaching more underserved young people 
• Telling the TTF story
• Teamwork in outreach
• Attention to detail across data and administration 

We recommend reading the full job description and person specification for an overview of the skills, experience and knowledge we are looking for before applying for this role. 

Your experience

• Writing engaging and inspiring copy for various purposes and digital channels
• Managing and creating content for social media channels
• Proven track record in a digital communications role, with experience of delivering against targets
• Use of CRM systems and spreadsheets to record and monitor impact of communications to meet targets
• Development of effective mail delivery systems
• Management of high-volume data - keeping accurate records and information from different sources 
• Working remotely or in a hybrid environment
• Supporting a team that manages different projects with competing priorities to achieve their communications goals

This is a hybrid role. You will be working from home with IT provided and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what is a reasonable commuting distance for you to able to attend the team days in London.

In our job information pack you can also read our advice on using AI in your application. 

We also offer 28 days holiday + bank holidays (as we close for the Christmas period). 

Safeguarding

We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks. 

Overview of the Head of Supporter Engagement role

The Head of Supporter Relations will be leading a committed and passionate team through a supporter centric approach. This role is responsible for providing direction and guidance in all tasks and ensure that there is alignment with Barnabas Aid’s mission and objectives. The ideal candidate will have a strong background in people management, excellent organisational skills, and a passion for making a difference in the lives of suffering Christians through effective management.

The Head of Supporter Relations will work closely with the Chief Outreach Officer and the National Director to set and maintain standards for accountability and service levels for supporter care.  

The ideal candidate will be a Bible believing follower of Christ, and therefore a person of the highest integrity and ethical standards. In addition to this, the Head of Supporter Engagement will be expected to be fully supportive of leadership, cultivating and nurturing a culture of unity in leadership. 

OVERVIEW OF THE ROLE

As the Practitioner Psychologist/Psychotherapist delivering the partnership with the British Red Cross you will be based in two BRC Refugee Support services in Leicester and Derby whilst remaining part of the Helen Bamber Foundation Team. You will be responsible, with support from the senior Helen Bamber Foundation clinical team, for delivering assessments of individuals referred by the BRC Senior Psychosocial Practitioner. You will support effective referrals into local mental health services, and, where treatment cannot be provided elsewhere and would have significant benefits, deliver a range of therapeutic interventions to a small number of BRC clients. You will provide and support outreach and training of local health care providers to increase their capacity to support trauma survivors.

This role will include delivery of highly specialised psychological assessments for both medico-legal and clinical purposes, provision of appropriate evidence-based therapies, delivery of training to local mental health providers as well as to staff from non-clinical backgrounds who have significant client contact, internal relationship and partnership building, monitoring of outcomes, and potentially the supervision of a trainee clinical psychologist on a final year specialist placement. The role will include input into partnership development, policy, research and fundraising.

We are looking for someone who is committed to working therapeutically with individuals who have experienced human rights abuses and who have developed trauma spectrum disorders as a result. In addition to proven experience in working therapeutically with this client group, the candidate will have a passion for human rights work beyond the individual client work, and a desire to contribute to effecting change at a policy level. This role requires the ability to react and respond creatively and appropriately to the needs of the service and the partnership. You will be required to travel to London occasionally to participate in meetings, professional development and other activities (this travel will be reimbursed).

MAIN DUTIES AND RESPONSIBILITIES

· Provide specialist psychological assessments and deliver psychological therapies to clients of the BRC Refugee Support services in Leicester and Derby (and where approved other services in the East Midlands);

· Contribute to the monitoring of activity and outcomes from the partnership;

· Work closely with the BRC Senior Psychosocial Practitioner to develop training and outreach for the local mental health providers and where appropriate the BRC Refugee Support service teams;

· Train in the preparation of medico-legal reports and contribute to the preparation of these reports for clients of the East Midlands BRC Refugee Support services;

· Develop and carry out audits and research projects relevant to the Helen Bamber Foundation or the partnership (in collaboration with the BRC Senior Psychological Practitioner and the Director of Therapy and Executive Director of Clinical and Counter-Trafficking);

· Provide internal and external training in collaboration with the HBF clinical management team;

· Supervise junior staff; and

· Liaise with other non-statutory and statutory organisations on matters of clinical care and policy.

· Where applicable, contribute to policy and position statements with other members of the Helen Bamber Foundation and the British Red Cross and represent the partnership at conferences and other events.

About us 

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

About the role 

The Refugee Council supports separated children across England and part of our service is a team of staff based in Dover, working 24/7 to provide a temporary safeguarding service for children arriving there, ensuring that their basic needs are met while they await transfer to the care of a local authority. The unit is reactive to the needs of clients, who may arrive at any time.

As a Night Support Worker, you will be expected to:

• Work in the best interests of the child.
• Assess the basic needs of newly arrived clients and provide an appropriate service, including food, clothing, and access to hygiene facilities.
• Recognise indicators of confusion or distress and respond accordingly.
• Ensure all safeguarding issues are responded to, reported and accurately recorded.
• Work collaboratively, professionally and effectively with colleagues and a range of statutory bodies.
• Keep appropriate and up to date records, and to report on time all necessary information as agreed with the managers.
• Carry out effective handover to colleagues.
• Carry out all work with regard to the Refugee Council’s organisational policies and procedures, in particular to adhere to the Safeguarding of Children policy and procedures.
• Provide a positive working role model for other colleagues and clients.

Staff benefits 

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including: 

• Training & Development 
• Employee Assistance Programme 
• Pension Scheme 
• Work Life Balance Policies 
• Employer-Sponsored Volunteering 
• And more

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 29 April 2025

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

Climate FORTH Project Officer - Community & Youth Development 
Reference: FEB20250341
Location: Skinflats and Black Devon Reserve, near Falkirk
Contract: Fixed Term Maternity Cover, for up to 12 months
Hours: Full Time, 37.5 hours per week
Salary: £26,379.00 - £28,319.00 Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

We are looking for an enthusiastic and organised individual with a passion for partnership working to help deliver Climate FORTH: Furthering Our Resilience Through Heritage. 

This is an ambitious project by Inner Forth Futures (IFF) – a collaboration of 9 organisations, who have committed to working together with advisory organisations, stakeholders and community groups to achieve a shared vision. The IFF vision is that the sense of connection, purpose and place that put the Inner Forth at the forefront of the industrial development of Scotland will be revitalised. We aim to achieve this using a landscape scale approach with heritage at its core to engage people in new ways in the Inner Forth’s management.

The Climate FORTH project has been in delivery phase since July 2023 and is a three-year project receiving funding from The National Lottery Heritage Fund and a range of co-funders.

In this Project Officer (maternity cover) role you will support project delivery by continuing to lead on activities relating to communities and young people, with a focus on continuing delivery of heritage asset actions identified via four Local Resilience Plans and delivery of micro-grant heritage actions decided upon by the project’s Young Leaders. You will oversee an external contract to facilitate the delivery of a Community Heritage Group Training and Mentoring programme, plan and delivery a series of ‘taster’ sessions for Young People to learn climate resilience skills and support the design and delivery of an outreach programmes at heritage assets. You will help manage and mentor a Project Assistant, who will be responsible for delivery of the outreach programme at heritage assets. 

The successful candidate will have proven experience of community development work, working with young people and partnership working. You will be supported by the Climate Forth Project Manager, Steering Group and Board but you will need to be able to demonstrate the ability to work independently and to implement creative solutions. 

The post will be based at the RSPB Skinflats Reserve near Falkirk, with flexibility to work part of the week from home and occasional weekend and evening work. The role will include travel around the Inner Forth to communities and sites on a regular basis.  This is one of 3 Project Officer roles.

You will be responsible for:

• Leading on community engagement across the project.
• Continuing work with four local communities, delivering heritage asset actions defined through project created Local Resilience Plans. 
• Delivering a series of heritage asset actions, utilising a micro-grant and actions defined by Young Leaders.
• Overseeing a contract-led Training and Mentoring programme for Community Heritage Groups.
• Plan and deliver a series of in-person sessions for young people to learn heritage-related job skills.
• Assist planning and delivery of a series of Family Focused Outreach sessions at Heritage Sites – with mentorship of a developmental Project Assistant role.
• Supporting the Project Manager with elements of grant reporting and claims.
• Contributing to internal and external communications.

Essential skills, knowledge and experience:

• Experience of successful community development work.
• Experience of working with project teams, partners and stakeholders.
• Ability to produce clear written communications including report writing.
• Ability to persuade and influence a wide range of people.
• Excellent problem-solving skills, ability to find creative solutions and to work on own initiative.
• Proven time management and organisational skills and ability to work under pressure.
• Working knowledge of Microsoft Office applications (especially Outlook, Word, Excel, PowerPoint, SharePoint and Teams).

Desirable skills, knowledge and experience:

• Some knowledge of the theory and practice of project management.
• Experience of contractor management.

A full driving licence which is valid for use in the UK is strongly recommended or a suitable alternative. 

Closing date: 23:59, Mon, 14th Apr 2025

We are looking to conduct interviews for this position from 7th May 2025. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role will require completion of a PVG in addition to the standard pre-employment checks.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The King's Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the King's Trust Team and let’s make magic happen!

One of the UK's most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a meticulous individual to join the organisation as an Assistant Volunteer Engagement Manager. You will assist in resourcing and supporting volunteering opportunities as a pathfinder for organisational-wide development in UKI (United Kingdom & Republic of Ireland) Territory of The Salvation Army.

As an Assistant Volunteer Engagement Manager, you will support the development of new volunteering opportunities and the systems to recruit, match, induct, train and support volunteers.

The Salvation Army has excellent volunteering opportunities and so you will also assist in developing a robust system for capturing Volunteer data and ensure data integrity is maintained.

The successful candidate(s) will be able to demonstrate:

• Significant knowledge and experience in partnership collaboration, networking with other agencies and building corporate volunteering partnerships.
• Significant knowledge and empathy of working in the faith-based sector or charity sector. 
• Significant knowledge of recruiting, onboarding, and the on-going effective management of volunteers. 
• Excellent people skills and communication skills, with a passion to move the organisation through cycles of change.
• Significant training, presentation skills and experience, with a view to assisting in developing our large portfolio of volunteers. 
• A proven track record in working with and analysing electronic databases and proficiency in all MS IT suites.
• A proven track record of working across all levels of an organisation competently and effectively.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan; an employee assistance programme

To complete your application please visit our website where you can download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references and proof of right to work in the UK.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Closing date: Monday 28th April 2025.

Job Title: Sexual Health Independent Gender Violence Advocate (Sexual Health IGVA)

Location: The Gaia Centre (Lambeth, London)
Salary: £28,104 per annum, inlusive of London weighting if applicable
Contract type: Full Time, Fixed Term Contract (18 Months)

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Sexual Health IGVA supporting women and children who are impacted by Violence Against Women and Girls (VAWG). The Sexual Health based IGVA (Independent Gender Violence Advocate) will provide high quality independent advocacy and support to survivors of gender-based violence including victims/survivors of sexual violence and domestic abuse. This role will also focus heavily on raising awareness and building skills within communities and host services to better identify and respond to Violence Against Women and Girls (VAWG).

The IGVA will deliver VAWG services embedded within sexual health settings in Lambeth sexual health clinics and outreach teams, which contribute to local implementation of relevant national, regional, and local strategies. This role will include supporting people who may not be residents of Lambeth but who access open access sexual health clinics and outreach. The service will be co-located in the local Lambeth sexual health clinics and drop-in locations. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. 

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

The working patternfor this role is 9:00am – 5:00pm Monday – Friday. Occasional late early shifts: 8:00am-4:00pm or late shifts: 1:00pm – 8:00pm on a rota basis to cover duty (approximately 2-3 days a month). Flexibility on how the hours is spread across the week within these times.

Closing Date: 09:00am 10 April 2025

Interview Date: 25 April 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Are you ready to take the next step in your fundraising career by leading a new business team that creates impactful partnerships and raises vital funds to support St Mungo’s mission to end homelessness?

We are seeking a Corporate Partnerships Manager – New Business to join our high performing Corporate Partnerships team.

Over recent years, St Mungo’s has seen significant growth in corporate partnerships. We are proud to have a number of long-term relationships with companies from a range of sectors including, Bloomberg, Taylor Wimpey and The Deposit Protection Scheme who share our commitment to ending homelessness and rebuilding lives. Reporting to the Senior Corporate Partnerships Manager this role will be responsible for leading the new business team and adopting a strategic approach to new business across the corporate partnerships and wider fundraising team.

The role of Corporate Partnerships Manager – New Business, offers a unique opportunity for personal and professional growth, with support to develop your skills and make a real impact on the lives of people we exist to support. In this role, you will:

• Lead and oversee new business activity (strategic, COTY, commercial and brand partnerships)
• Develop relationships with prospective partners from proactive outreach
• Develop high quality pitches and proposals to secure partnerships
• Use a relationship led approach to build the new business pipeline, maximising potential for high-value, strategic, multi-year, multi-faceted partnerships
• Develop and implement resources and processes for new partnership opportunities
• Ensure St Mungo’s strategic priorities are addressed through our partnerships and that the brand is protected and appropriately valued

In this role you will be required to work flexibly for at least 2 days per week from our head office in Tower Hill, London. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s locations.

About you

The successful candidate will be able to demonstrate the following skills and experience.

• Proven eexperience of securing new multi-year, high value partnerships, as well as brand and commercial partnerships.
• Demonstrable experience of negotiating, influencing and creating partnership agreements.
• Experience of leading, motivating and managing people to achieve team and organisation objectives.
• Excellent written and verbal communication skills.
• Proficiency in IT, especially Microsoft Office and databases such as Raiser’s Edge.

We are creating a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am on 21 April 2025

Interview and assessments on 1 May 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Competitive salary and other Benefits

Citizens Advice Peterborough[CAP] is the leading provider of generalist advice services in Peterborough. We help approximately 5,000 people each year with free, confidential, and impartial advice on a wide range of issues.

At CAP we try to help people find a way forward, our advice helps people to overcome life’s challenges – from dealing with the cost of living crisis, managing their money, understanding their housing rights; navigating benefit rules to clarifying their employment situation.

A team of four income maximisation advisers are at the frontline of our new service.  You will use your skills and experience to understand the clients’ situation and capability through sensitive interviewing skills, then providing informed information and advice on next steps to help resolve the presenting issues.

It will be an exceptionally rewarding and worthwhile role, and you can be certain we’ll invest significantly in your personal and professional development – so we need someone who enjoys dealing with people who is organised, focused and committed to good client care and resolving problems.

You will need an understanding the benefits system, debt assessments and housing issues, with an interest in equity and diversity with proven advice skills. You will need a level of empathy to work with clients and be organised with a methodical approach. Above all, you will possess a degree of understanding, good team spirit and a determination to make a difference.

Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The King's Trust.

Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress.  Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.

Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars.  Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.

You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits.  However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.

At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too.  Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.

Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.

Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!

About us 

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

About the role 

The Refugee Council supports separated children across England and part of our service is a team of staff based in Dover, working 24/7 to provide a temporary safeguarding service for children arriving there, ensuring that their basic needs are met while they await transfer to the care of a local authority. The unit is reactive to the needs of clients, who may arrive at any time, and staff are expected to cover a variety of shifts.

As one of our Support Workers, will be expected to:

• Work in the best interests of the child.
• Assess the basic needs of newly arrived clients and provide an appropriate service, including food, clothing, and access to hygiene facilities.
• Recognise indicators of confusion or distress and respond accordingly.
• Respond to, report and accurately record all safeguarding issues.
• Work collaboratively with colleagues.
• Work professionally and effectively with a range of statutory bodies, including the Home Office and local authority staff and other stakeholders.
• Keep appropriate and up to date records in the agreed format, and to report on time all necessary information as agreed with the managers.
• Carry out effective handover to colleagues.
• Carry out all work with regard to the Refugee Council’s organisational policies and procedures, in particular to adhere to the Safeguarding of Children policy and procedures.
• Provide a positive working role model for other colleagues and clients.

Staff benefits 

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including: 

• Training & Development 
• Employee Assistance Programme 
• Pension Scheme 
• Work Life Balance Policies 
• Employer-Sponsored Volunteering 
• And more

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 23 April 2025

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

Based in central Manchester reporting to the Head of Support & Advocacy, the successful candidate will work specifically with male, trans and non-binary sex workers. The candidate will work as part of a multi-disciplinary team to provide casework support for people with a range of multiple and complex needs including homelessness, sexual health, mental health and substance use, and to support delivery of our creative provision including weekly creative sessions and creative projects. The successful candidate will have the opportunity to specialise and take a leading role developing an element of Support and Advocacy, such as outreach, sexual health or mental health.

We actively encourage applications from people with lived experience of sex work. Our Room strives to be an equal opportunities employer and celebrates diversity. We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ people and other minority groups.

Justlife’s Vision

Making people's experience of temporary accommodation be short, safe and healthy.

About this role

The role of Health Engagement Worker will involve supporting a caseload of service users that are experiencing homelessness. The role requires the use of specialist knowledge and relationship skills to influence service users with varying degrees of mental health, addiction and trauma related issues to engage with health services.

This will include advocacy in registering them for medical services and accompanying them to appointments; assisting them in addressing all aspects of physical and mental health or substance addiction needs, as well as advocating or them to get access to source housing and social security benefits. Working collaboratively with our partners Arch Healthcare the role is dependent on good communication and joint working with a variety of partners and professionals.

The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity.

A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.

Making decisions, “in the moment” to do the right thing to mitigate risk with service users can place high emotional demands on the job holder. The role is highly reactive, unpredictable and at times, chaotic. The role therefore requires a high degree of self-awareness to one’s own resilience levels and exercising appropriate levels of self-care.

Why do we exist

Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.

How do we operate?

Our values guide our work and are very important to us:

• Collaboration before competition
• People before programmes
•  Innovation before Institutions

What do we do?

Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.

We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.

Why work for us?

Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Perks of working at Justlife

• Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
• Additional 5 days annual leave purchase scheme through salary sacrifice
• Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
• Cycle to work scheme
• 2 Volunteering days per year

Key terms and conditions

Job Title: Health Engagement Worker

Hours: 37.5 hours per week

Contract: Permanent

Normal hrs to be worked: Monday-Friday 9am-5pm

Location: Brighton

Salary: £29,892 per Annum

Application Process

To apply, please upload a covering letter addressing how you meet the person specification, together with an up to date CV and an Equal Opportunities.

Deadline for applications is midnight 13th April, but we may close this early if enough suitable applicants are identified. Interviews will be held in the week of 21st April.

You will receive an automated email receipt of your submitted forms. If you do not hear from us by 5pm 16th April, please assume your application has been unsuccessful on this occasion. We are grateful to you for considering this role but unfortunately we are unable to provide feedback on unsuccessful shortlisting.

Role Summary

The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity.

A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.

Role Description

Service Delivery

Using frontline practical and procedural knowledge of working with complex service users to support them to engage with health care services during their housing vulnerability. This could include, but is not limited to;

• Assisting them in addressing housing, financial, health or wellbeing needs
• Accompanying them to appointments
• Connecting them with appropriate support services such as substance misuse services or food banks
• Collaborating with agencies such as the local authority, housing providers and support services
• Advocating on behalf of the service user to access medical care, housing and benefits.
• Maintaining regular contact, a listening ear and emotional support during times of crisis
• Helping increase their self-confidence and self-efficacy to improve their chances of moving on from homelessness
• Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.
• Use interpersonal and communication skills to provide support to service users and collaborate with others including colleagues, partner agencies, health care professionals and external agencies.
• Take duty of care seriously by assessing the service users social and environmental conditions, drawing out and passing on relevant information to and from healthcare professionals, ensuring client confidentiality is maintained.
• Use of excellent writing skills to prepare and submit housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of service users.
• Support delivery of the activities programme where needed.
• Brief and liaise with other members of the team and external agencies regarding service users, enabling them to effectively carry out their roles.
• To record all service user data on the Inform system within the standards set by the organisation.
• Carry out light physical tasks, such as travelling to visit service users, shopping or lifting office equipment.
• Oversee work streams within the project as directed by the Project Lead.

Service Development

• Collaborate with the Advocacy and Patient Discharge Coordinater, maintain good standards of support for patients as well as good communication with hospital staff and the weekday in-reach team.
• Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.
• Provide reports and case studies when requested.
• To be part of and contribute to the Justlife staff team, attending meetings as appropriate and to be involved in appropriate staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.

Research

• Supporting the wider Justlife vision to feed into research and help develop the service including the involvement of service users in design and delivery of the service.

This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.

Person Specification

Experience

• Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group)
• Experience of working with drug and alcohol dependent adults or those experiencing poor mental health

Skills

• Care, empathy and skilled in dealing with emotionally vulnerable service users
• Excellent ability to engage with service users in an empowering manner
• Effective communication; written and oral skills
• Effective administrative and IT skills
• Excellent organisational skills

Knowledge

• Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy.
• Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse and homelessness.
• An understanding of health and safety policies and procedures that aim to keep staff and clients safe.

Personal Attributes

• Commitment to equal opportunities in our service delivery
• High self-awareness and the ability to maintain personal well-being through periods of pressure and stress
• Ability to be self-motivated and work well in a team or as a lone worker