Operations support jobs

Operational Leadership:

• Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
• Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
• Continuously streamline processes and workflows to improve operational performance.
• Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.

Strategic Planning and Execution:

• Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
• Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
• Identify opportunities for growth, cost optimisation, and improved service delivery.

Board of Trustees Liaison:

• Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
• Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
• Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.

Financial Management:

• Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
• Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
• Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.

People Management and Development:

• Line manage and develop the SMT (nine managers)
• Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish performance goals and metrics for staff, offering regular feedback and development support.
• Promote an inclusive, diverse work environment that values employee engagement and professional growth.
• Oversee recruitment, onboarding, performance management, and retention strategies.

Risk Management and Compliance:

• Develop and implement strategies to identify, assess, and mitigate operational risks.
• Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
• Implement internal controls and governance practices to safeguard the charity’s reputation and assets.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Service Manager

Salary: £27,700

Location: Bedford

ABOUT THE DEPUTY SERVICE MANAGER ROLE

We're hiring a Deputy Service Manager to join our service in Bedford. You will be responsible for the running and oversight of a 19-bed residential service close to Bedford Town Centre offering a safe, peaceful and supportive living environment for individuals wishing to engage with support to assist them in increasing their levels of independence.

You will provide overall leadership and management of your service and team who deliver high quality, trauma informed support to residents. You will work to ensure we meet full contract and compliance needs, as well as provide leadership to your team to achieve KPI's and other service requirements.

The role:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

Shift/Working pattern: 37.5 hours a week face to face in service Monday to Friday 09:00 - 17:00, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our out of hours on call service. 

What are we looking for from a Deputy Service Manager?

We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Ability to lead a team to achieve service KPI's
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system 

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Summary

The role is critical in providing trustees full confidence in the use of funding and its impact. This is a strategically important role, as it directly consolidates emerging learning to further support the Vision and Strategy.

• Organising external mid-term reviews and endline evaluations.
• Internal reviews and evaluations
• Consolidating learning
• Funding Strategy and Governance support

• This is a hybrid role with the expectation to work from the office (Church House, London or The Old Brewhouse - Bishopthorpe, York) 1 day per week on Mondays.
• The post holder is expected to undertake visits to other sites across England and a need for flexibility to work outside office hours as required.

Please note: This role is also suited for candidates who choose to work from home. If you opt to be a homeworker, you are responsible for your own travel expenses to your primary/base location - Church House, as the role requires you to attend infrequent face-to-face meetings 1-2 days per month.

You will need to be/have:

• Experience in programme delivery and/or supporting M&E of large grant-funded projects/programmes.
• Experience in undertaking review processes.
• Experience in drafting high-quality programme reports.
• Experience in building relationships and communicating effectively with stakeholders.
• Experience in disseminating programme impact and learning.
• Highly attentive to detail, with the ability to provide actionable insights and recommendations for individual projects/programmes.
• The ability to build rapport and trust with multiple stakeholders, including within short time-bound pieces of work such as mid-term reviews.
• Strong report writing skills with excellent planning and organizing skills.
• An understanding of being discreet and dependable in observing confidentiality
• Experience in reporting within a governance framework to trustees and senior stakeholders, including drafting and presenting both narrative and financial reports (Desirable).
• Knowledge, understanding and strong interest in resourcing mission and growth across the Church of England (Desirable).

• A salary of £48,577 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Closing date 21 April 2025

We seek an Operations and Systems Change Manager with experience in developing and implementing systems change and oversee the coordination and monitoring of projects and staff. 

About Us

We are a new and inclusive organisation empowering East and Southeast Asian women and their families. ESEA women share a common culture and experience similar issues, eg. immigration, racism, trafficking, and other forms of gender-based violence and exploitation in the UK. We campaign to completely eradicate financial hardship and end violence among women and our dependents within the ESEA UK community. We provide a safe space, advocacy, health, housing, education, co-learning and other holistic support and services. We are a non-hierarchical organisation with our trustees as key facilitators, working with our staff and volunteers to implement and deliver our projects. 

We are seeking exemption under the provision of the Equalities Act 2010 Schedule 9 Part 1 under the occupational requirements as this post requires the postholder to be female or identifying herself as female.

Responsibilities:

• Develop organisation’s operations systems, ensuring that policies and compliance on finance, HR processes, safeguarding and organisation administration are based on our values and ethics 

• Create budgets and financial reporting

• Enable a robust working practice that is empowering, safe and supportive for staff, trustees, volunteers and partners

• Lead a collaborative system of work planning, monitoring, reporting on the projects’ achievements and management of the organisation’s budget 

• Facilitate excellent communication and coordination across the charity’s projects and partners. 

• Ensure work and services are delivered according to our aims and objectives and can contribute towards systemic change on issues we are addressing. 

• Enable the collective development of caring and people oriented policies and procedures 

• Develop a collective approach on fundraising strategy together with the Fundraising and Income Generation Manager, other staff members, trustees and volunteers. 

• Manage risks and issues and take corrective measurements 

• Coordinate the projects with other project partner organisations and stakeholders

• Manage the reporting of deliverables together with partner organisations

• Share management and supervision work of staff and projects.

• Participate in the development of a non-hierarchical systems and collaborative approach of the charity across different work of the organisation. 

• Other organisational work to be agreed 

Experience: 

• Excellent understanding of rights based campaigning on migrants and human rights issues through a woman’s lens 

• Excellent knowledge of women’s issues and violence and oppression that impact on migrant women. 

• Self-motivated and proactive, able to work both as part of a team and independently

• At least 3 years experience in a systems change approach in developing the work of an organisation and  supporting/supervising staff and projects management 

• Proficient in developing fundraising strategy and applications 

• Good knowledge of how migrant community groups organise and work together

•  Experience in building networks and alliances and in collaborative work 

• Good level of knowledge of employment, immigration and welfare policies and procedures 

• At least 2 years experience on developing operational systems and compliance within a charity setting 

• Understand and commits to the aims and values of the organisation in promoting and protecting the rights of migrant workers, specially those women who were trafficked and experienced all forms of gender violence 

• Embedded and engaged in the ESEA community with an in depth understanding of nuanced community issues
   

​This role requires applicants to be able to show that they have the right to work in the UK.
The deadline is 2 May 2025 at 12 midnight and interviews start 12 May 2025.

Location: Fully remote or hybrid (up to 50% on-site in Greenwich, London)
Hours: Full-time (37.5 hours per week) – job share or part-time considered
Application deadline: Applications reviewed on a rolling basis; early applications encouraged
Start date: As soon as possible

About the role

We’re looking for a calm, organised and proactive person to lead our student services and operations at Greenwich Music School.

You’ll be the key support role in a small, dynamic team—handling enquiries, scheduling lessons, coordinating student journeys, and helping improve the systems that support our work. This role blends people-facing service with behind-the-scenes structure and efficiency, all in support of high-quality, accessible music education.

You’ll be the only dedicated operations and student services team member, working closely with the co-founders (the CEO and Principal). There’s no wider admin team—so this is a role with real responsibility, variety, and scope to shape how things work. You’ll need to be comfortable working independently, making decisions, and managing your own workload, while staying closely aligned with our values and priorities.

It’s a great fit for someone who enjoys figuring things out, building processes from scratch, and improving how things work. You’ll need strong judgement, attention to detail, and the ability to keep calm in a changing environment. While the role involves plenty of day-to-day admin, it’s also an opportunity to shape how things work and improve them over time.

We admire the “manager of one” mindset (from 37signals)—someone who takes ownership of their work, communicates clearly, and doesn’t wait to be told what to do next.
 

Key responsibilities

 •  Be the first point of contact for new and enrolled student and parent enquiries
 •  Schedule and manage termly lesson timetables across programmes
 •  Coordinate teacher availability, room bookings and scheduling changes
 •  Support systems for enrolments, cancellations, bursaries and SEND provision
 •  Maintain accurate records in our CRM and shared platforms
 •  Help develop templates, workflows and processes that save time and improve experience
 •  Support adoption of new tech (e.g. ticketing tools, AI, automation features)
 •  Assist with concert and event logistics (in-person if local)
 •  Act as first aider and safeguarding contact (training provided)
 

About you

You’ll thrive in this role if you are:

 •  A confident generalist who enjoys juggling priorities and figuring things out
 •  Calm, clear and professional in communication, both written and verbal
 •  Comfortable with some mess, uncertainty and building-as-you-go
 •  Thoughtful about what’s worth spending time on, and what can be templated or automated
 •  Friendly, responsible and aligned with our values of creativity, positivity, quality and respect
 •  Curious and capable with new tools – not necessarily an expert, but willing to learn
 •  Able to work independently and take ownership of your work
 •  Available on Mondays, to follow up on weekend enquiries
 

Why join us?

 •  Be part of a small, forward-thinking team making a meaningful impact
 •  Work flexibly, with remote and hybrid options
 •  Help shape the systems and experience behind high-quality music education
 •  Take ownership and contribute to something growing and evolving
 •  Training and support provided (including safeguarding and first aid)

Our client, a wonderful health and social care trust is looking for a Communications and Operations Assistant on a full-time basis (35 hours per week), running for 5-months in the first instance. The post will be looking to start as soon as possible and will be based 3 days on-site in Central London.

Key responsibilities include:

• Organise and support internal team meetings (scheduling, agendas, note-taking, action tracking).
• Assist with planning and delivery of online and in-person events.
• Provide administrative support to the Director, including diary management and travel booking.
• Maintain stakeholder lists and update internal databases.
• Support the Press Office during busy periods.
• Assist with routine team activities and larger projects as needed.
• Process invoices, expense claims, and financial records.
• Assist with information security and data protection record-keeping.
• Provide on-site IT support and basic troubleshooting.
• Support office logistics, including deliveries and signage updates.
• Assist with recruitment, inductions, and other HR tasks.
• Contribute to routine team activities and development projects.
• Manage visitor access, front-of-house hospitality, and supplier coordination.
• Provide administrative support for internal working group meetings.
• Oversee shared email inboxes and calendars.
• Handle incoming telephone calls and mail distribution.

To be successful in this post you will have:

• Experience in a similar role, working effectively with diverse people.
• Familiarity with electronic diary/calendar management.
• Self-motivated, able to work independently and manage time well.
• Strong organisational skills, with the ability to prioritise tasks and a high attention to detail.
• Clear and effective communication, both written and verbal.
• Creative problem-solver with initiative to improve processes.
• Excellent interpersonal skills, building strong relationships at all levels.
• Professional integrity and ability to maintain confidentiality.
• Team player with a flexible, proactive, and positive attitude.
• Commitment to diversity, equity, and inclusion.
• Strong IT skills, including Microsoft Office and CRM systems like Salesforce.

The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered.  

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Your primary task will be to take on responsibility for managing specific projects such as those outlined below, and to lead on other projects as identified by the Chief Operations Officer (COO). You will be working alongside the COO to provide operational, developmental, and strategic support for the charity, ensuring its continuation, sustainability, and success. You will provide strong communication and organisational skills and ensure systems are in place to facilitate effective co-ordination and functioning of all sections of the charity. You would be expected to work autonomously and be able to meet deadlines. You will actively seek and develop new opportunities for our charity and be able to deputise for the Chief Operations Officer when appropriate, e.g., during annual leave. This includes ensuring all reporting aspects are complete, including liaising with other team members.  

AREAS OF WORK, TASKS, AND RESPONSIBILITIES

Project Management

• Responsible for ensuring robust project management documentation is in place, producing milestone plans and monthly updates, and highlighting any risks.  
• Taking full responsibility for the coordination and delivery of designated projects from start to finish.
• Organising cultivation events, including venue sourcing, booking, and attendee management.
• Organising international trips for clinicians, including: booking flights and accommodation; organising travel insurance; managing visa applications and other necessary paperwork; managing all communications with clinicians.
• Bringing teams to the UK for training visits, including: liaising with hospitals and relevant departments; organising flights and accommodation; managing visa applications and other necessary paperwork, managing all communications with clinicians.
• Coordinating and producing/accessing training videos and resources, and liaising with the specialist website provider for upload and management.

Charity Development

• Working to manage charity activities, including, but not limited to:
  • Positioning CLEFT as a respected charity and ensuring it works to influence and encourage good practice within the sector.  
  • Liaising effectively and working with the Board of Trustees, committee members, and section leads, as well as other relevant stakeholders.  
  • Seeking opportunities to promote and develop the charity within the sector.  
  • Supporting the charity in development opportunities with sector specialists, outside organisations, and other key stakeholders to develop relationships on behalf of the charity.  
  • Maintaining a direct link to the Board of Trustees, committee members, and section leads through meeting attendance and ongoing comms via email/WhatsApp, contributing effectively where needed.  

Other areas of responsibility

The Deputy Operations Officer should be prepared to perform other duties that may be necessary from time to time, falling within the remit of responsibility of this post and appropriate under the charitable objects and development plan. These may include but are not limited to:

• Shared running of the virtual office.
• Regularly liaising with Trustees and keeping them updated.  
• Updating and adhering to CLEFT’s policies and procedures, including the development of new policy when directed or identified.  

As a small charity, all team members need to be flexible with their approach and be willing to undertake basic duties as and when required.

 

The Hampstead Community Centre is an independent charitable organisation founded by volunteers in 1976 and overseen by a board of local trustees.

The Centre is a busy and vibrant part of the community, hosting a variety of activities including an after school playcentre, holiday playschemes for 5-12s, under 5’s activities, over 60’s activities, classes, support groups, counselling, an outdoor food market and events.

This is an exciting opportunity to join a valued community organisation and lead a dedicated team. If you are a proficient manager who is also hands-on, this could be the ideal role for you. You will bring strengths around working with a board, operational excellence, sound financial acumen, innovative ideas and effective partnership building skills.

KEY DETAILS:

ROLE: Centre Manager

LOCATION: London

SALARY: circa £50,000 per annum

CONTRACT: Full time, negotiable/flexible working

The Centre Manager has full responsibility for operation of the Centre and the outdoor community market, leading a small team and reporting to the Trustees’ Management Committee. 

Amongst other criteria, the successful candidate will have:

v  Experience in a senior management role in a community or charitable organisation 

v  Experience of working with local authorities and user groups

v  Experience of fundraising and grant applications

v  Practical experience in buildings and retail management

v  A creative flair for marketing, digital media and event management

v  Enthusiasm for working in a team environment and motivating employees

If you would like to receive a full job description for this role with details on how to apply, please contact Faye Marshall at Harris Hill via the apply button.

Closing date for applications: 9am, Monday 21st April

Interview dates: To be confirmed

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are looking for an experienced, hands-on Head of Finance who is dedicated to advancing our financial management capabilities and ensuring the sustainability of our operations.  Reporting to the Director of Finance and Operations the Head of Finance will play a critical role in overseeing the day-to-day financial operations of the FSRH.  You will be responsible for budgeting, forecasting and reporting ensuring compliance with relevant regulations and providing strategic financial guidance to other members of staff across the organisation.  You will also have an interest in leading and developing staff by fostering a positive and productive work environment.

If you have a background in finance, a keen eye for detail and the ability to lead and develop a small team, we want to hear from you.

Job Title: Head of Finance

Job Type: Permanent

Hours: 28 hours per week (35 hours FTE)

Department: Finance and Operations

Salary: £40,040 pa pro rata (£50,050 FTE)

Reports to: Director of Finance and Operations

Location: Hybrid – FSRH Office (London Bridge) and home working

The role, you will:

• Partner with our senior leadership team and department heads to develop financial plans, budgets, and forecasts that align with organisational strategy
• Analyse financial performance, identify trends, and communicate insights to non-financial stakeholders
• Support business planning by modelling financial scenarios and evaluating investment opportunities
• Lead monthly departmental financial reviews, highlighting performance against KPIs and recommending corrective actions
• Develop costing models to enhance understanding of product/service profitability
• Optimise working capital management and work with the FSRH Investment Advisers to maximise financial returns
• Identify process improvements to increase operational efficiency
• Lead on the preparation of the annual accounts and liaison with the auditors
• Support the Finance, Risk and Investment Committee
• Manage and develop the Finance and Membership Officer providing guidance, support and opportunities for professional growth
• Make returns to all statutory bodies

You will have:

• Proven experience working in a finance business partner role; working with senior management to develop financial strategies to support organisational goals
• Strong commercial acumen and business understanding
• Knowledge of management accounting systems and financial software
• Strong knowledge of financial regulations and accounting principles
• The experience to lead and manage a small team, with a strong focus on staff development
• Advanced Excel skills and experience with management accounting and financial systems
• Excellent communication and interpersonal skills
• The ability to translate complex financial concepts for non-financial audiences
• Experience of day-to-day financial management

You will be:

• Qualified or part qualified accountant (ACCA, CIMA, ACA or equivalent)
• Educated to degree level in finance, accounting or equivalent by experience

NB:  In order to fulfil this role, you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We will offer you:

We offer a range of benefits at FSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• IVF and fertility leave and pay, Menopause Support
• Enhanced maternity, paternity & adoption pay

To Apply

A full job description can be found on our website

Deadline for applications is 17 April 2025 at midday

Interviews will take place in person at the FSRH Office in London Bridge, FSRH, 10-18 Union Street, London SE1 1SZ on 22 & 24 April 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

The Sociological Review Foundation is seeking its first Development Manager to join its team. This role, reporting directly to the Operations Director, presents a unique opportunity to drive the organisation’s strategic growth initiatives and fundraising calls, expand partnerships, and generate revenue through the sale of services.

Cause: Health Charity
Role: Senior Data Operations Officer
Working arrangements / Location: Central London - Hybrid
Employment Type: to start ASAP – 18 months Temp
Salary/rate: up to £22.68 an hour - £41,278
Working hours: 35 hours per week

This role is pivotal in supporting the charity’s data and systems transformation programme, ensuring the effective management and maintenance.
 
Key Responsibilities

• Oversee the day-to-day management including licence management, user permissions, and training
• Ensure supporter data, processes, and systems are efficient, high quality, and compliant with relevant regulations
• Collaborate with the CRM Business Analyst to gather requirements for a new CRM and support the implementation of a Super User structure
• Act as a subject matter expert for Microsoft Dynamics 365 and ThankQ
• Maintain and develop training materials for CRM users, ensuring data quality standards are met
• Provide user support, triage tickets, and resolve issues on the service desk platform, Manage Engine
• Oversee scheduled data feeds and troubleshoot issues with the Data Integration Specialist
• Contribute to the Data Quality Programme by developing and standardising data capture and monitoring processes

Skills and Experience Required

• Proven experience in a Senior Data Operations Officer or similar role, ideally within the charity or non-profit sector
• Experience working with Microsoft Dynamics 365 and structured query language (SQL) Server Management Studio
• Practical knowledge of General Data Protection Regulations (GDPR) and ensuring compliance
• Strong IT skills, including comprehensive knowledge of Microsoft Office and Excel for data manipulation and analysis
• Experience in providing database training, creating processes, and procedures

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate to take on the permanent role of Regional Operations Manager for our
centres in the North West, currently Kirkby, Liverpool, Manchester and Salford.

As a Regional Operations Manager you will line manage the Centre Leaders in your region to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

The role at a glance

Contract: This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date: May 2025 (or as otherwise agreed)

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location

The role would be based at our IntoUniversity Manchester North centre.

The role requires frequent travel to the Salford, Liverpool and Kirkby centres (usually within the working day). Intermittent travel out of the area is also required e.g. to London, this may include occasional overnight stays.

Salary
£40,000 per annum

Pro rata for part-time candidate.

Annual leave
Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 14th April 2025

Interview day (in-person) - Wednesday 23rd April 2025. Please make sure you are available on this date.

Head of Commercial Income

Are you an experienced senior leader with a strong background in commercial strategy, retail operations, and income generation? Are you ready to drive innovation and growth for a leading UK hospice charity? Prospect Hospice is seeking a visionary Head of Commercial Income to help deliver our ambitious plans and ensure financial sustainability for generations to come.

With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our income generation team to ensure we meet our ambitious growth targets.

Hours: 37.5 hours per week (Monday to Friday, with flexibility as required).

What is the role?

This is a strategic leadership role where you’ll oversee our commercial income portfolio, including 18 retail shops, our warehouse and logistics operations, and emerging income streams. You’ll lead a dynamic team and create innovative business strategies to grow our commercial income from £6 million to £9 million over the next five years.

Key Responsibilities

• Lead and grow our commercial operations (retail, warehouse, logistics, and new income streams)
• Develop and implement high-impact business plans to increase revenue and profitability
• Expand retail operations and enhance both in-store and online sales performance
• Identify and develop new commercial opportunities to diversify income
• Monitor performance, manage budgets, and ensure targets are met or exceeded
• Inspire, mentor and develop a high-performing, values-driven team
• Collaborate with senior leaders to contribute to organisational strategy and innovation

This is a fantastic opportunity to combine commercial leadership with meaningful impact – helping fund exceptional end-of-life care for people in Swindon, Marlborough, and northeast Wiltshire.

At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels.

About you:

We’re looking for a commercially savvy, inspiring leader who can demonstrate:

• Extensive experience in a senior commercial leadership role, driving growth and profitability across multiple income streams
• Proven ability to develop and deliver effective commercial income strategies, business plans, and budgets to grow income and impact
• Exceptional leadership skills – ability to inspire, and build and develop a high-performing team
• Proven track record of delivering income against specific targets
• Strong analytical, communication, and relationship-building skills
• Ability to influence and negotiate
• Experience in expanding retail operations, driving growth and profit across both online and offline sales
• Experience in leading processes to develop new commercial income streams

Due to the nature of this role, a full UK driving license and access to a vehicle is also required.

Please see the job description for full details.

We offer a great range of benefits, including:

• 27 days annual leave entitlement (plus bank holidays)
• Generous contributory pension scheme and life assurance
• Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
• Employee Assistance Programme
• Family-friendly policies and practice
• Supportive induction, and training and development
• A values led, inclusive working environment
• Free parking on-site

To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

Goodman Masson are currently partnered with Crisis Action to recruit for their new Finance and Operations Director!

Crisis Action is a pioneering and award-winning organisation whose aim is to prevent human suffering caused by armed conflict. With a unique model of working behind the scenes to catalyse joint action, Crisis Action brings together its global network of civil society organisations to leverage their respective skills, expertise, and resources and increase their collective impact in changing the calculations of the world's most powerful decision makers to take meaningful action to protect civilians from war and violence.

You will be responsible for developing and implementing financial management and reporting strategies as well as ensuring strong financial control processes across the team. You will also oversee the IT team, ensuring the development of strong IT policies.

Day to day responsibilities include:

• Support the Senior Management Team to shape long-term organisational strategy
• Lead on organisational strategies and plans encompassing finance, operations, IT and risk management
• Offer expert financial advice and analysis to aid management teams in strategic decision making
• Support the CEO in risk management
• Provide overall leadership to the finance function, ensuring strong finance systems are in place
• Lead the relationship with Crisis Action's auditors
• Ensure the funds of Crisis Action are invested to achieve maximum returns
• Oversee organisational security systems and processes
• Ensure the development of a strong IT policy

Essential:

• CCAB Qualified Accountant
• Experience leading finance teams within a human rights or international development organisation
• Strong understanding of Charity SORP
• Knowledge of IT and infrastructure

Salary is £70,000- £80,000 (Subject to experience) + Excellent Benefits.

Applications are being reviewed as and when they are received, therefore please apply ASAP to ensure you do not miss out.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.