Operations Support Jobs

We have amazing Team Leader opportunities at Brandon, not only will you thrive with us, but you will make a difference in the lives of the people we support.

Team Leader roles in London:

Dulwich, Southwark: 2 Positions available (Full time & Part time [20 hours per week)

West Wickham, Bromley: Full time position

Canada Water, Southwark: Full time position

We're looking for people who:

• Proven previous experience of working with people with learning disability and autism 

• Relevant social care qualification or working towards

• Previous management experience is desirable along with a management qualification

• Experience developing skills within a team 

• Be a confident problem solver and creative thinker with good communication skills 

• Resilience to overcome challenges

What are the responsibilities of our Team Leaders?

• To empower the people we support to live the lives they want to lead 

• Provide great leadership and day-to-day supervision to a team of support workers. 

• Assist the locality manager in the supervision, coaching and mentoring of the team. 

• Provide direct care and support to the people we support and model best practice. 

• Co-ordinate the daily provision of support and activities for people we support to ensure the delivery of a high quality, responsive and efficient service. 

• You’ll have finances and other resources to manage, along with legal requirements and standards of care to meet. 

What are the benefits?

• Basic salary equates to £15.61 - £16.26 per hour - depending on experience

• Sleep-ins paid at £60 extra (service dependent)

• On-going training and career development including professional qualifications  

• Contributory pension  

• Cost of DBS check covered by us 

• Rota's are planned in advance around 4-6 weeks

• Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings. 

• Shopping discounts including Blue Light card, EE perks and Costco membership  

• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment  

• Access to wellbeing helplines.  

• Access to Health Cash Plan 

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Job title: Service Coordinator (Mental Health and Wellbeing)
Post no: 621
Working base: Bedford Wellbeing Centre, Woburn Rd, Bedford
Hours: 12 hrs per week
Working pattern: 2 days per week tbc (Monday – Friday), 6 hrs per day (10.00am – 4.00pm)
Contract: Fixed term until 31st August 2025
Salary: £24,720 per annum FTE (£8,017.30 per annum Actual)

About the Role

This role offers an exciting opportunity to join our Bedford Mental Health Prevention service for adults which aims to improve people’s mental wellbeing, raise aspirations and enhance confidence.

As Service Coordinator you will be responsible for implementing working recovery models and coordinating the operational plans for the service to ensure that people are able to manage their mental health, move through their recovery journeys and achieve positive outcomes.

Along with coordinating service delivery to meet its aims, objectives and Key Performance Indicators, you will also line manage the service Recovery Workers and lead on recruitment, onboarding and management of volunteers in the service.

Additionally you will conduct assessments of individual’s suitability for the service, leading on more complex cases and guiding people through the range of available interventions that can support them to achieve the outcomes that matter to them.

In addition to managing the day-to-day delivery of the service you will also contribute to the direct provision of the service by leading and facilitating group sessions where needed and by offering informal 1-2-1 mental health and wellbeing support that reduces the chance that people will fall through gaps, be isolated and ensuring the right support and the right time that manages a range of needs.

You will lead opportunities to support events in the community to raise awareness of our services and to build links with local organisations and agencies.

You will need to be empathetic and deliver a person-centred approach in a non-judgemental way, collaborating with people to empower and engage them. SUN facilitators will have regular supervision and support in this role along with appropriate training.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm Thursday 12th December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Could you lead a team empowering prison leavers to change their lives, develop self-sufficiency and thrive?  We are seeking an energetic and committed CEO who can provide creative leadership to advance the mission and objectives of Change for Good at an exciting time of growth for our charity.

Change for Good Community Chaplaincy is a volunteer mentoring charity that works across London to support prison-leavers before and after release and as they resettle in the community. Central to our mission is the empowerment of those leaving prison to transform their lives through mentoring, advocacy, and peer support. We achieve this by offering support in prison, painstaking ‘through the gate’ work, volunteer mentoring, and our peer support group Next Chapter. 

The last 4 years have seen Change for Good go from a mentoring project in HMP Wandsworth to an innovative resettlement charity serving 5 prisons.  As we grow further, we need a CEO who can lead in the development of our strategic plan; inspire, train and support our small staff group in delivering our programmes; support the vital role of our volunteer mentors; and develop the roles of members of our community peer support group. The role also involves liaising with organisations across the criminal justice sector, working with multi-faith prison chaplaincies in challenging prison environments, and enabling the building of community.

As CEO you will:

● Ensure the effective delivery of Change for Good’s programmes, including in-prison support, through the gate, volunteer mentoring, and our peer support group Next Chapter

● Monitor and evaluate programme outcomes to ensure effectiveness and efficiency

● Produce and disseminate quality impact reports

● Oversee the recruitment, training, and development of staff to ensure a high-performing team

● Contribute to funding applications, and complete reports to meet funders’ requirements

● Build and maintain relationships with key stakeholders

● Serve as the ambassador and primary spokesperson for Change for Good, promoting its mission and programmes

● Lead the development and implementation of the organisation's strategic plan

We are looking for a candidate who has:

● A demonstrable track record in a senior management role in the charity sector

● Substantial experience working with vulnerable populations, particularly within the criminal justice system

● Proven ability to lead, manage and motivate a high-performing team

● The ability to work closely with trustees to develop and implement long-term strategic goals

● The ability to build, maintain and promote strong relationships with key stakeholders

● The ability to thrive in a challenging and evolving sector and working environment

● A passion to make a difference and a strong commitment to prisoner and ex-prisoner welfare

● Empathy with Change for Good’s faith-based values and ethos

We are an equal opportunity employer. Those who have lived experience of the criminal justice system are welcome to apply. The role will require an enhanced DBS check, prison clearance and a medical check.

Interviews will be held in Stockwell in December 2024

Retail Support Manager  

Castleford, Heckmondwike, Selby, Leeds and Hull with regular travel across the Yorkshire Region.  

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Support Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 
 
As our Retail Support Manager, you will provide management cover at retail locations as required by the charity. Supporting the Retail Area Manager, you will manage the day-to-day operation of the shop that you are covering, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond. 

Specifically, you will: 

• Provide management cover at Retail locations as required by the charity currently including (but not limited to Castleford, Heckmondwike, Selby, Leeds and Hull shops). This may also expand to include additional locations as the charity’s number of shops grows however depending on the role holder’s geographic location, we can agree which areas will be covered.

• Lead a team of volunteers to deliver an outstanding customer experience.

• Deliver any volunteer training required and make every effort to create a welcoming and happy environment. 

• Responsible for volunteer training and engagement, ensuring the volunteer management system is actively kept up to date in the absence of the Shop Manager.

• Ensure there is management cover and sufficient volunteers to operate all trading hours. 

• Ensure accurate accounting and handling of assets (items donated and money received). 

• Responsible for ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes at each location. 

• Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures at each location. 

• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters 

 
About You 

To be considered for this role, you will need: 

• To be ideally educated to A Level or equivalent. 

• To have experience of managing people/volunteers including recruitment and development.

• To have experience of meeting and exceeding targets within a retail environment 

• To be highly organised with good time management skills. 

• To be able to prioritise workload and meet deadlines. 

• To have excellent communication and interpersonal skills. 

• To be able to motivate self and others. 

• To have demonstrably strong planning, guiding and motivation skills to successfully achieve targeted income are desirable. 

• To have a full UK driving licence, access to own vehicle and ability and willingness to travel across Yorkshire. 

• To be willing to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include: 

• A check on your employment history, by seeking 2 references

• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006 

• A DBS check at enhanced level. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 2 December 2024. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Please note, this role is not eligible for a visa sponsorship.

AIMS / PURPOSE OF THE POST

To manage the day-to-day administrative responsibilities and smooth running of the office including dealing with confidential and financial records.

MAIN DUTIES

• General office duties including, but not limited to, checking and responding to emails to the office email account, handling telephone enquiries and managing correspondence to the office.

• Providing office cover and being present in the office on Mondays to Thursdays. Must be competent and confident in the opening up and locking up of the building.

• Collating data on the client database as required for monitoring and evaluation purposes.

• Oversight of office inventory, including ensuring an adequate supply of stationery, printer ink, tea, coffee, refreshments etc.

• Responsible for the operation and basic troubleshooting of office equipment like printers and computers.

• Ordering supplies and resources for our play therapy service.

• Arranging staff meetings and taking minutes, when required.

• Looking after the maintenance and running of the office including health and safety requirements (such as regular PAT testing, fire alarm testing, emergency lighting testing etc).

• Maintenance and organisation of records and documents on our shared drive.

• Assisting with the recruitment, induction and training of staff and volunteers.

• Researching and sourcing information.

• Support with event organisation and fundraising activities when required.

• Support Trust House staff with particular projects when needed including providing cover 

Key skills and experience required:

• Experience of working in an administrative role. (Essential)

• Strong listening and communication skills, and excellent interpersonal skills with the ability to work with a range of people. (Essential)

• Good organisational skills with the ability to prioritise tasks and manage time efficiently. (Essential)

• Have a working knowledge of Microsoft Word, Excel and other applications. (Essential)

• Attention to detail in filing and collating information. (Essential)

• Ability to work independently and as part of a team. (Essential)

• Flexible and reliable. (Essential)

• Ability to use own initiative to identify and access relevant information and resources. (Essential)

• Ability to deal with sensitive and confidential information, maintain confidentiality and abide by all other Trust House policies and procedures. (Essential)

• Ability / confidence to use database / CRM systems (Desirable)

This job description is a guide to the tasks of the Administrator only. The post-holder is required to undertake such other tasks as are reasonably requested by the CEO and Management Committee.

We have ambitious goals here at the Royal College of Radiologists (RCR) and are looking for an experienced and strategic Head of IT to join us to be part of the team that make them a reality. The RCR is a charity with a focus on supporting doctors who deliver medical imaging and cancer services and we require a passionate and dynamic IT professional to helps us continue making a difference.

As Head of IT, you will lead the strategic planning for the function, playing a pivotal role in shaping the technological landscape of the RCR, leading on all technology related matters across the RCR with responsibility for ensuring our IT offer remains current, efficient and effective to support our mission and strategic objectives. You will also lead and motivate our reputable high-performing IT team, managing operations to ensure excellent IT service support to the organisation is a constant. 

What you will do: 

• Lead the strategic development of the IT function.
• Provide leadership to the IT team, galvanising them around the goals. 
• Develop an in-depth understanding of our internal IT and systems infrastructure to advise on business needs. 
• Understand the function at an operational level, ensuring processes are designed appropriately and delivered consistently well. 
• Lead and develop the RCR’s programme and change boards to maintain effective oversight of changes to IT applications and digital services.
• Ensure the IT team delivers excellent customer service.
• Create and maintain effective IT Business Continuity (BC) and Disaster Recovery (DR) plans that ensure the RCR can respond to challenges.
• Develop, agree and manage the IT revenue and capital expenditure budgets. 

What you will need: 

• A strong understanding of enterprise technology solutions in a digital world.
• Skilled leader and staff manager, able to lead, motivate and develop a team. 
• Experience of setting, agreeing and implementing a strategic plan.
• Effective interpersonal skills, with the ability to negotiate and influence. 
• Strong analytical and evaluative skills. 
• Ability to plan and prioritise a substantial programme of work.

If you are an outward facing IT and programme management professional who puts the users and business needs first we encourage you to find out more about the position, the RCR and instructions on how to apply in the Head of IT candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We’re looking for an exceptional Executive Assistant to provide comprehensive and confidential support to our Chief Executive Officer and Board of Directors.

Executive Assistant to Chief Executive
Location: Birmingham, Bath Row, B15 1LZ
Salary: £47,798 per annum
Hours: Full Time, 35 hours per week
Contract Type: Permanent

The Role

As the right hand to our CEO, you’ll play a critical role in ensuring the smooth running of the Executive Office and supporting the Board’s administrative functions.

Responsibilities will include, but aren’t limited to:

• Provide high-level administrative support to the Chief Executive, including managing correspondence, reports, research, and confidential information with discretion.
• Act as the Chief Executive’s point of contact, handling inquiries, correspondence, and following up on actions.
• Manage the Chief Executive’s complex diary, ensuring meetings are well-prepared and organise related logistics, including venue bookings, hospitality and materials.
• Support the Chair and Non-Executive Board members with diary management, administrative tasks, and travel arrangements.
• Prepare briefing notes, agendas, minutes, and follow-up actions for Board and Executive meetings, supporting both the Chief Executive and Non-Executive Board members.

Our ideal candidate? You’ll be a seasoned Executive Assistant, qualified in Business Administration to HND equivalent level or above, and with considerable experience providing full support at the highest levels of an organisation. You’ll have excellent organisational and communication skills, capable of engaging with colleagues and external stakeholders with ease. With a high level of autonomy, you’ll demonstrate exceptional integrity, confidentiality, and the ability to handle sensitive information with discretion.

You’ll be proactive, able to anticipate the needs of the Chief Executive, and adaptable to the fast-paced demands of the role. Previous experience working with Boards including preparing papers, report writing and servicing high-level meetings (including taking minutes) is essential. You’ll also have strong diary management skills, with the ability to plan ahead and handle multiple priorities.

Please be aware that the expectation is that you will work from our Birmingham Head Office a minimum of 4 days per week, with the remaining day worked remotely.

Who are Midland Heart? We’re one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you’ll find a supportive and rewarding workplace where great people thrive.

Applications close at midnight on Sunday 1st December 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

Job Title: HR Business Partner - 12 month FTC

Location: London/Hybrid

Salary: £41,234.59

Weekly Hours: 35

Reference: YMC1059046

Are you an experienced HR professional looking to make a meaningful impact within a leading charity? We are seeking an HR Business Partner to join our team on a 12-month maternity cover. This role offers the opportunity to partner closely with department heads and managers to support HR operations across the employee lifecycle, from induction through to leavers. You will play a key role in implementing HR strategic initiatives that help make us a top 10 charity to work for.

About us

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We’re committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

Key Responsibilities

Employee Engagement & Support: Partner with managers to improve employee engagement, reduce turnover, and enhance productivity. Actively contribute to a positive, fair, and inclusive work environment.

HR Operations: Manage induction processes, employee relations (ER) issues, compliance, and performance appraisals. Provide expert HR advice and create necessary documentation for various HR matters.

Talent Management: Lead talent reviews and succession planning to support internal growth and development. Run training events and initiatives to promote continuous learning.

Culture & Teamwork: Foster a collaborative and supportive culture by organising training events, promoting team-building activities, and addressing HR queries across the office.

Pay & Benefits: Oversee job evaluations, handle pay concerns and support the annual pay review process.

Person Specification

CIPD Level 5+ qualification.

Experience as an HRBP or HR Advisor, ideally in charity or other fast-paced environment.

Strong interpersonal skills, emotionally intelligent, and a proactive attitude.

Commitment to the YMCA's ethos and values.

We are looking for an Interim CEO who will be responsible for continuing to action our 2023-2027 strategy.

Job Title: Interim Chief Executive
Location: Bristol/Hybrid
Hours: Part-time – 4 days a week (28 hours)
Contract: 12 months fixed term
Salary: £70,000 - £75,000 FTE (£56,000 to £60,000 for 28 hours per week)

Bristol Animal Rescue Centre is seeking an Interim Chief Executive to cover the CEO position during a period of family leave.

About Us:

Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.

In the last year alone:

• we provided nearly 24,000 days of care to domestic animals
• we rehomed, or reunited with their owners, nearly 500 animals
• we delivered over 2,600 consultations through our community outreach clinics

About the role:

In 2023 we embarked on an exciting new 5-year strategy “For people, for pets, for Bristol”.  We aim to expand our reach to more animals and residents in Bristol and the surrounding areas through a more comprehensive Community Pet Support Scheme. 

We have a number of key organisational projects that need to be driven through over the next 12 months and so are looking for a strong and authentic leader to work closely with the Chair and Board of Trustees, and lead our Senior Management and Leadership Team, in the delivery of our services and strategic initiatives.

About You:

To succeed in this role, you will have:

• a passion for the protection and wellbeing of animals
• a track record of senior roles in the charity or not for profit sectors managing multi-disciplinary teams
• substantial experience and success in organisational change and programme management
• inspirational leadership and people management skills with a commitment to motivating, multi-functional teams; optimising their knowledge, skills and potential
• a flair for engaging with supporters and internal and external stakeholders
• the skills and experience to maintain the financial viability of the organisation
• substantial experience of setting, monitoring & reviewing objectives, key performance indicators, and standard compliance mechanisms, including evidence-based measurement of improved outcomes

Full details of our current strategy and this role can be found in our attached strategy document and Job Description.

Closing date for applications: 15th December 2024
Interview dates: mid to late January 2025

To apply:

If you feel you have the necessary skills and passion to take this charity to the next stage, we would love to hear from you. Please upload a copy of your CV and a supporting statement outlining how you meet the attached role requirements.

Our aim is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us, and be themselves at work.

Bristol Animal Rescue Centre and Bristol A.R.C. are the working names for RSPCA Bristol & District Branch (a charity registered in England & Wales 205858) and the linked charity the Bristol Dogs and Cats Home (a charity registered in England & Wales 205858-1).

No agencies please.

Events Manager.
Salary: c£41,000 plus £3,333 Inner London Allowance per annum.
Location: London.
Contract: Fixed Term Contract covering Maternity leave for 12 months ,35 hours per week.

Benefits:  
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity, adoption, and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.

Why Action for Children?  
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. 

A bit about the role 

Action for Children aims to deliver substantial growth from our high value audience over the next five years, with the Events team playing a vital role in achieving that ambition, working together with the Philanthropy and High Value Operations teams.

This is an exciting opportunity to join Action for Children as a Events Manager on a 12 month Fixed Term Contract. You will play a key role in delivering our strategy by expertly leading a portfolio of high value fundraising and stewardship events, maintaining strong relationships with some of Action for Children's closest and most important supporters. Delivering both existing events and driving forward new initiatives which will maximise vital unrestricted income and generate committed long-term engagement and opportunities from a high value audience.

How you'll help to create brighter futures by
- Collaboratively working with colleagues across Fundraising, Communications and Policy (FCP) to lead a schedule of events, maximising existing high value volunteer board and committee-led events and lead the creative development of new fundraising and stewardship event opportunities.
- Leading and developing relationships with high value volunteer event boards, committee members, senior staff and senior corporate contacts; maximising their support through providing outstanding donor care and securing high level buy in for new and existing events.
- Developing and implementing individual solicitation and stewardship plans for event board and committee.
- Providing line management and development support within the team to drive performance.
- Being accountable for income targets and expenditure, ensuring the targeted ROI is achieved for your event portfolio.

Let's talk about you 

It's an exciting time to join the high value fundraising function at Action for Children, and we are looking for a collaborative, energised and forward-thinking individual to join our ambitious team of fundraising professionals.

- Significant experience of working in the Public or Third Sector, within an Events role.
- Substantial experience of project managing complex fundraising events to meet or exceed agreed income targets in excess of £100,000 per event.
- Proven experience of developing and stewarding excellent relationships with senior level supporters.
- Experience of working with and managing fundraising committees or boards.
- Experience of managing external suppliers and understanding agreements and contracts.
- Excellent and effective communication and interpersonal skills across a variety of media and formats with the ability to adapt communications effectively to suit a range of supporters, flexing to suit different audiences.
- Confident presenter able to sell Action for Children's vision with passion and gravitas.
- Willingness to work flexible and unsocial hours including evenings / weekends as and when required.
Please see the Job Description for the full list of accountabilities and requirements. 

Good to know
Application Process
Please note we are unable to offer visa sponsorship for this role.
There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.
Diversity, equality, and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Want to know more about Action for Children?

Closing Date: Friday 13th December 2024.
Interviews will be week commencing 16th December 2024.

Job description

Summary

To manage the development of LE’s Aftercare programme to ensure its successful delivery against a range of desired outcomes for individuals, communities and our organisation. Our Aftercare programme is for adults, children and young people who have received Counselling from Listening Ear to help them cope with bereavement, separation & loss, domestic abuse and/or stress & anxiety. Our Aftercare beneficiaries benefit from ongoing support in a group context with support from experienced Counsellors. We run a number of Aftercare groups, all at different stages of development, and have recently been awarded funding from the National Lottery Community Fund for a period of just over four years. This will enable us to develop, evaluate and embed a more consistent Aftercare approach that is informed by our beneficiaries.

We are looking for an experienced Projects & Partnerships Manager, with a passion for providing effective services for people of all ages who face challenges with their mental health. You will work with our amazing team of Counsellors (who deliver the Aftercare groups) and with Aftercare beneficiaries and potential beneficiaries to plan, manage and evaluate an ongoing Aftercare programme, including positive activities. You will be responsible for managing a project budget of up to £30,000 per annum.

Job Purpose

• To gain a full understanding of the needs and interests of Aftercare beneficiaries (and potential beneficiaries) through regular consultation using a variety of methods.
• To work with our Aftercare delivery team to design a programme of positive activities that will help beneficiaries connect, take notice, keep learning, stay active and give (The Five Ways to Wellbeing). The programme will be informed by regular consultation with beneficiaries and will be delivered online and face to face dependent on the group.
• To research and identify appropriate external activity providers, supporting them to deliver high quality experiences that achieve outcomes against the Five Ways to Wellbeing and are safe, inclusive and appropriately resourced within budget.
• To ensure that all external providers, activities, venues and equipment are risk assessed and that appropriate mitigations are in place to manage and minimise risk.

• To ensure that all required materials and resources are purchased and posted to participants in advance of online activity sessions.
• To ensure that all Aftercare opportunities are communicated to potential beneficiaries in a timely and effective manner, maximising engagement and attendance through supportive reminders.
• To directly support the delivery of face-to-face Emotional Youth Club sessions, which take place on one Saturday of every month, usually in the Knowsley or St Helens areas, always involving a positive activity. You will do this alongside a team of two trained Counsellors and the selected Activity Provider.
• To work with colleagues in Operations to ensure the right systems are in place to monitor and evaluate our desired outputs and outcomes, using a CRM system (Lamplight) for which training will be provided.
• To ensure that Aftercare delivery staff understand and are fully recording the required monitoring and evaluation information.
• To convene a regular (monthly and later quarterly) Aftercare Project Team involving staff of LE, circulating agendas, distributing notes and actions and supporting their input as required.
• To communicate about the project internally, ensuring a high level of awareness of its benefits and working with Counsellor colleagues to ensure referrals to Aftercare groups increase and are consistent.

• Contribute to the vision, strategic planning and relevant policy development, for LE and actively participate as a member of the management team, supporting and working closely with the SMT.
• To work collaboratively with other Project and Partnership Leads within Listening Ear.
• To contribute significantly to biannual project reports for the National Lottery Community Fund, and quarterly Commissioner reports working with the Development Manager.
• To attend meetings with funders/Commissioners as required to give progress updates.
• To complete all administrative tasks relevant to the post.
• To manage the project budget, with support from the Finance and Development Teams.

Why Listening Ear?

• Face-to-face training, induction and warm welcome provided at our headquarters in the North West to meet colleagues and welcome you to Listening Ear
• Values-driven organisation supporting vulnerable people across England
• Work within a BACP-Accredited Organisation that delivers support recognised by the Support After Suicide Partnership and Public Health England as best practice
• Annual Training and CPD Allowance to support growth and career development
• We support flexible home working practices and you will be supplied with an iPhone and laptop, plus a DSE Assessment during induction to support safe and comfortable home working
• Access to free and confidential counselling provided through LE’s Insurance Provider, to support staff welfare
• Pension contribution at 3%
• Daily informal communications with colleagues via remote platforms

Who are we looking for?

We are looking for someone with creative vision and great attention to detail to help us make this project a success. You will thrive on helping people find meaningful activities that will inspire and empower them to improve their own mental health and wellbeing. You will have the energy and enthusiasm to drive this exciting project in the context of a busy organisation with multiple priorities.

Ready to apply?

Please complete the application form (found on our website) and return with an up to date CV. 

Deadline for applications: 9am on Monday 2nd December 2024.

Interviews will be conducted virtually on Thursday 5th and Friday 6th December

We are seeking to appoint a Head of Finance following the retirement of the current post holder. The Head of Finance is a vital senior management role within the College, responsible for leading the Finance Department, as well as contributing significantly to our financial decision-making. 

We are looking for an experienced accountant with excellent technical and interpersonal skills. The Head of Finance will drive delivery of timely and useful financial information as well as streamlined financial processes. The role is varied and stimulating offering opportunity for professional growth and personal impact. 

This is an exciting moment to join St Catharine’s. We are in the process of evolving the 2025-30 Strategic Plan and the successful candidate will be able to contribute to these discussions. Our strong and stable team of Senior Officers, led by the Master Sir John Benger, is committed to delivering an ambitious financial resilience programme as part of this plan to ensure that we continue to provide an outstanding education to our students. 

The Head of Finance is responsible for the day-to-day management of financial and accounting operations including budgeting, management information and financial, tax, charity commission and other statutory reporting.  The Head of Finance is also responsible for banking and insurance arrangements and management of financial systems and controls.

We welcome applications from individuals who can demonstrate the following skills: 

• The ability to engage effectively and constructively with a wide range of stakeholders – this role holder is required to collaborate with Academic Fellows of the College and other Heads of Department

• Sound planning and organisational skills to manage diverse and conflicting priorities proactively and work to deadlines

• The ability to lead, nurture, motivate and develop staff to achieve good results

• Excellent understanding of accounting software, Microsoft Office, spreadsheets and 

• Modelling and how to use IT systems to improve efficiencies 

• Use their initiative and have a creative approach to solving problems 

• A flexible and collaborative approach to tasks and willingness to proactively embrace change

• A strong customer focused approach 

For further details of this exciting opportunity, please visit our website.

No agencies please.

Goodman Masson are delighted to have partnered with Ambition Institute, who are currently recruiting for a new Finance Director.

At Ambition, their vision is an education system where every child can thrive, no matter what their background. They do this by supporting teachers at every stage of their careers through evidence-based professional development.

You will be a qualified accountant with strong experience in a senior financial leadership role and exposure to working at board level.

Day to day responsibilities include:

• Lead on financial strategy, engaging with the CEO, COO and Executive Committee (ExCo)
• Work with leaders to enable them to make informed decisions in line with overall financial strategy
• Engage with the Board of Trustees, ensuring that they are equipped with the necessary data and analysis
• Oversee financial operations, including budgeting, forecasting, and financial reporting
• Lead financial modelling and projections across the short, medium, and long-term
• Develop competitive and compelling financial proposals that align with Ambition's goals
• Provide strategic guidance on the financial viability of new products
• Lead financial aspects of bidding processes
• Ensure the integrity of financial records and that the charity's financial operations are compliant

Essentials:

• ACA, ACCA or CIMA Qualified
• Experience in a senior financial leadership role
• Experience operating at board level
• Track record of strategic financial planning and management
• Strong leadership and team management skills

Desirable:

• Financial modelling associated with product development and bidding processes (highly desirable)
• Experience working within the charity sector or mission-driven organisation

Salary is £80,000 + Excellent Benefits including generous employer pension contribution of 11%.

London based with hybrid and flexible working on offer.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

The Friends of Conquest Hospital CIO supports The Conquest Hospital by providing additional equipment and services that directly enhances the health, comfort and wellbeing of patients, their families, and hospital staff. We aim to ensure that patients receive the best level of care, diagnosis and treatment locally. Over the past decade, we have donated items and services totaling over £3.5m.

The General Manager is responsible for the overall management and operation of The Friends of Conquest Hospital, overseeing daily operations and leading the development and implementation of new opportunities for the charity.  Reporting to the Board of Trustees, the General Manager will work collaboratively to fulfill the charity’s objectives, driving various fundraising initiatives. This dynamic, hands-on role requires a blend of strong management and operational skills, fundraising capabilities, excellent communication and relationship-building abilities, and a genuine passion for enhancing local healthcare services. You will bring a "can-do" attitude, balancing business as usual with a visionary approach to the charity’s growth and sustainability. Candidates with experience in fundraising are particularly encouraged to apply.

Key Responsibilities: 

• Provide strategic leadership and direction in alignment with the Friends goals and values. 

• Oversee all aspects of organisational management, including financial stewardship, resource allocation, and risk management. 

• Cultivate relationships with donors, partners, and community leaders to support fundraising efforts and drive growth. 

• Lead and inspire a dedicated team of staff and volunteers, providing mentorship and support for professional development. 

• Foster a culture of collaboration, transparency, and accountability amongst staff, volunteers, and stakeholders. 

• Develop and implement strategic plans to enhance the charity's impact and sustainability. 

Personal Attributes:

• Inspirational leadership: Capable of motivating and empowering teams, volunteers, and stakeholders. 

• Resilient and adaptable: Able to manage challenges and drive innovation in a rapidly changing environment.

• Collaborative: An advocate for teamwork and open communication, working across multiple departments and with diverse groups.

• Visionary: Forward-thinking with the ability to align the charity’s goals with the needs of Conquest Hospital and the local community. 

This is an exciting opportunity for an experienced leader to make a lasting impact in the healthcare charity sector, contributing to the wellbeing of patients, families, and staff at The Conquest Hospital.

Additional Information:   

• Salary: £35,000
• Hours: 30 hours / 4 days
• Contract: Permanent
• Annual Leave: 20 days per year + statutory holidays 
• Staff Pension
• Able and willing to work occasional evenings and weekends. 
• Willingness to undergo a DBS check.
• The expectation is that most of the hours will be carried out at the charity’s base at The Conquest Hospital. 

Applications

To apply please send your CV and a covering letter (no more than 2 sides of A4). The deadline for applications is 12 noon 18th December 2024. 1st stage interviews will be held week commencing 13th January 2025. 

If you have any queries or would like an informal conversation, please contact us by email.