Operations Support Jobs

We are recruiting for a Deputy Service Manager to join our team in Hertfordshire; the scope on this job involves….

Job Title: Deputy Service Manager

Location: Hertfordshire
Salary: £37,635 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as Deputy Service Manager to ensure the smooth running of a high-quality service to support survivors of gender-based violence, where there is a specific housing advocacy need. This will include managing a team of 3.5 Housing Advocates to ensure effective advocacy is provided to survivors and their children.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Candidates must be able to drive and have access to a car during working hours.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9am on 2 December 2024

Interview date: 9 December 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Role Purpose

The Senior Accountant will be part of the Khalsa Aid Management Team and will report to the CFO.  You will provide financial leadership in all financial areas including production of monthly accounts; financial controls; general accounting; budgets; financial planning and analysis; policy management and adherence; compliance; risk; exchange rate management; key business and financial processes; cost management and auditing. You will play a crucial role in ensuring the organisation’s financial health, compliance and efficient operations. 

Key Responsibilities

Financial & Operational Management

• Preparation and approval of all financial reporting materials and metrics; including monthly Business Performance Report, KPI’s, and Management Accounts, Project Aid reporting as well as annual financial reports
• Oversee budgeting, and the implementation of budgets, setting goals.
• Present operational metrics to monitor progress on the efficient spending of KAI Charity Aid funds. Implement a programme of timely corrective actions where necessary thereby implementing best in class practices
• Ensure that financial records and systems are maintained in accordance with Generally Accepted Accounting Principles and are compliant with Charity reporting requirements
• Ensure compliance with organisation policies and procedures, a robust controls environment is in place and that approval processes are adhered to
• Manage cash flow and exchange risk including proactive working capital management and accurate cash forecasting
• Direct all financial, project-based, and departmental accounting including foreign operations
• Ensure Management Information Systems are appropriate for internal, external and regulatory requirements
• Evaluate business processes, recommend and implement improvements

Team Management

• Provide leadership to the Accounts Assistant by providing clear goals and objectives.
• Lead with a management style that creates a culture that fosters collaboration, encourages cooperation, promotes creativity, values willingness to assume prudent risk and responsibility, reflects a sense of urgency and ensures results driven work environment
• Engage other members of the Khalsa Aid Team to facilitate cross-department collaboration that ensures that all financial and related IT solutions positively support the business’s strategic plan execution, operational delivery, and data collection needs

Detailed tasks to be carried out:

1. Day-to-Day Financial Operations:
   • Monitor bills, invoicing, donations, and other transactions.
   • Oversee the work of the Finance Assistant.
   • Register invoices from suppliers and service providers for payment.
   • Handle various donation platforms (e.g., JustGiving, Enthuse, Worldpay, Donorbox).
   • Post and review month-end journals, accruals, and prepayments.
   • Process purchase orders and bills.
   • Answer supplier and donor queries.
   • Monitor email inboxes and confirm donations.
2. Banking and Reconciliation:
   • Enter payments in the bank for authorization.
   • Complete and check bank reconciliation for various accounts using XERO.
   • Monitor restricted fund movements.
   • Track and report fund utilization.
   • Maintain petty cash and handle cash/cheques.
3. Cash Flow Management:
   • ​​Monitor cash flow and ensure liquidity for overseas operations.
   • Inform Treasurers about fund requirements.
   • Arrange cash for overseas travel.
4. Payroll Duties:
   • Process monthly payroll, including RTI submissions and pension feeds.
   • Handle new starters, leavers, absences, and statutory leave/pay.
   • File P11D-B for benefits in kind.
5. Audit and Compliance:
   • Coordinate annual audits with external auditors and department managers.
   • Assist in writing and finalizing the Annual Trustee report.
   • Ensure compliance with regulatory requirements and internal policies.
   • Liaise with auditors and third-party contractors.
     • Assist with annual reviews from charity commissions and banks.
     • Develop and enforce financial policies and procedures.
6. Financial Planning and Analysis:
   • Support CFO in month-end and year-end processes
   • Assist in forecasting and budget preparation.
   • Conduct variance analysis and review balance sheet reconciliations.
   • Implement audit recommendations.
   • Stay informed about accounting software and technological advances.
   • Insurance – ensure adequate cover for insurance.

Role Requirements

•  Able to work flexibly to meet the demands of the role to get the job done.

Qualifications/ Skills Required

• Recognised professional accounting qualification or enroute to qualification
• Educated to degree standard
• Work experience is essential – 2-3 years in a busy organisation, preferably a UK charity
• Knowledgeable of the regulatory and reporting requirements for a UK Charity
• Technically and managerially competent with impact awareness of specialist areas including accounting, controls and governance, audit, ethics and risk management
• IT literate – Microsoft, finance and management accounting systems, ERP systems
• Experience in XERO and Gift Aid will be an added advantage
• Additional languages such as Punjabi, Hindi or Urdu would be advantageous

Growing Well is a farm-based mental health charity originating on Low Sizergh Farm near Kendal and recently expanding to a second site at Tebay Services (Northbound), and a third in Egremont, West Cumbria.

The horticultural context is key to our charity as it provides a safe, supportive working environment to nurture mental health recovery. Growing Well works with people on a weekly basis to help rebuild a sense of purpose, to engage in meaningful and fulfilling activity and to build hope for the future.

We are seeking to recruit an experienced Manager for Growing Well's site at Tebay Services (Northbound) in the Eden Valley, on a 12-month maternity cover contract.

The role of the Manager (Tebay) is to:

• Manage the day-to-day operations at Growing Well’s 1.5-acre Tebay site and ensure that at all times our site is safe, productive, excellently maintained and efficiently run. This includes:
  • Safe and efficient service delivery
  • Effective delivery of annual crop plan and supply chain management
  • Financial management of the Tebay enterprise
  • Legal and Health and Safety management of the site
• Manage the delivery of therapeutic activity, skills development and support for up to 100 Volunteers (beneficiaries) per week.
• Line manage Tebay staff team (5 direct reports).
• Manage local fundraising and marketing initiatives with support from Growing Well Development Team colleagues.
• Work as part of a multidisciplinary team to create a culture of respect, inclusion and security.

This is a 12-month contract commencing January 2025, but there is some flexibility on start dates for the right person.

Deadline for applications is Friday 29th November with interviews taking place on Monday 2nd December.

MediCinema Manager

Reports to: National Cinema Manager

Manages: Deputy Manager, nurses and volunteers

Location: Royal Victoria Infirmary, Newcastle

Terms: 35 hours per week (5 days)

Benefits: 27 days annual leave, plus bank holidays + 5% employer pension contribution

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, in 2023 we introduced new Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. Through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our ‘Moments that Matter’ (MTM) programme.

The Role

We are looking for a Cinema Manager to build and run our Newcastle MediCinema, supporting patients in the Great North Children’s Hospital and the Royal Victoria Infirmary.

The post-holder will work closely with the part-time Deputy Cinema Manager (with additional support from our north-east Senior Cinema Manager), their team of nurses and volunteers, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We will run four regular inpatient screenings each week, which are mainly evenings and weekends. There will also be a programme of additional Tailored and Personal screenings on top of these four regular inpatient screenings.

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

The role of the Cinema Manager is essential to ensure the effective delivery of our service. Based at Newcastle Royal Victoria Infirmary the role is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing links with hospital staff to ensure the service is widely advertised and utilised.

The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

The Person

We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities: 

• Strong organisational skills with a good attention to detail.
• A proactive, resourceful, problem-solving approach.
• An ability to work both on their own and as part of a team.
• Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
• Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and centre staff.
• Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
• Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
• Interest in healthcare, wellbeing and/or film & cinema.
• A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.

Please note the role will require an Enhanced DBS check, which we will arrange.

How to Apply

If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.

Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).

Please note applications will be anonymised.

· Closing date for applications: Midday, 2nd December 2024

· Online initial interviews: w/c 9th December 2024

· In person second-round interviews: 16th & 17th December 2024

MediCinema are an equal opportunities employer and an accredited Living Wage Foundation employer.

The Vacancy:

RBLI Charity supports disadvantaged Forces veterans from all over the UK in a dynamic Village HQ, and through an award-winning national employability programme called Lifeworks which reaches unemployed veterans all over the UK.

At this time RBLI is undertaking an ambitious appeal to develop Britain’s Bravest Manufacturing Co. (BBMC) one of the largest social enterprise operations in the UK. The role is a key driving force within RBLI’s big gifts function. To support this £12.5m campaign RBLI is looking for an experienced prospect researcher with strong event experience.

RBLI’s Village and social enterprise factory are memorable places to visit and this is transformative for our relationships with our supporters and customers. Meeting staff and residents brings to life what their donations will be able to achieve.  It is important for the Fundraising and BBMC teams to host supporters and customers both current and potential.  Our visitors also include senior military personnel and dignitaries.

The postholder will work closely with senior stakeholders internally and externally and will take the lead in ensuring events and charity visits run smoothly and achieve their goals. 

The company:

Royal British Legion Industries (RBLI) is a national charity that has been helping those in need for over 100 years, providing support to the Armed Forces community, those with disabilities and those who have found themselves unemployed.

Each RBLI division offers a service to help veterans live an independent life with whatever support they require resulting in the successful delivery of a full-care pathway on-site to help veterans of any age or background from across the three services.

To complete and maintain accurate HR records and HR/Recruitment administration tasks. Support HR Manager in general HR enquiries from employees and ensure HR processes are completed to meet both CSE’s policies and CSE’s core values.

Pay and conditions

• The role is full-time (37.5 hours per week).
• The salary for the role will be £27,121 - £32,486 per year.
• You will be entitled to 25 days paid holiday (plus statutory holidays).​

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Maintain accurate HR employee files and ensure secure storage of all employee documents. Remove HR data no longer required in line with our storage process as directed by the HR Manager.
• Manage the new starters administration process (right to work checks, reference requests, offer letters and contract of employments, DBS checks and other related tasks linked to this process).
• Organise and track recruitment requests when hiring employees, including proof reading Job Descriptions, directing new job roles to the HR manager to evaluate, and salary benchmark when required.
• Draft HR related letters including contracts, change to salary, promotions, and other general HR letters with final approval by HR Manager.
• Manage sickness records including tracking sickness absence, including the return of self-certification forms, return to work interviews, actions required, and any wellbeing meeting notes received back from each department.
• Conduct exit interviews and record data gathered, providing information to the HR Manager.
• Co-ordinate and process probationary and annual reviews.
• Track change requests and complete payroll administration – Final check and approval by the HR Manager.
• Assist the HR Manager with both short term and long-term HR projects, taking an active involvement in projects and meetings as required, including initial set-up of HR system.
• Provide reports as required by the HR Manager or Director of Finance & Operations.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• Previous experience of working in a small HR team.
• Key understanding of HR policy and procedures.
• Previous knowledge of processing HR data and correspondence across the employee work cycle.
• Excellent verbal and written communication skills. Confident in replying to email communications and written correspondence relating to HR general enquiries.
• Able to use HR software systems.
• Strong MS office Skills.
• CIPD level 3 active membership and completion of qualification

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is 17:00 on Friday 29 November 2024. If you have not heard from CSE by midday Wednesday 4 December 2024, please assume that your application has been unsuccessful.

Interviews will take place in-person at our offices in Bristol on Thursday 5 and Friday 6 December 2024.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Social Investment Business
Finance Analyst – Youth Investment Fund
£65,000
15 Month Fixed Term Contract
Full-time or 4-day part time option
Remote working

The Social Investment Business (SIB) is an organization dedicated to empowering charities and social enterprises across the UK by providing them with the financial and strategic support they need to thrive. A key aspect of their mission is to invest in initiatives that create lasting social impact, and one of their flagship programs, the Youth Investment Fund, exemplifies this commitment.

The Youth Investment Fund (YIF) is an initiative aimed at improving opportunities for young people, particularly those in underserved areas. By funding and supporting youth facilities and services, the YIF helps to create safe, inclusive spaces where young people can access the resources, mentorship, and activities they need to flourish. The program not only addresses immediate needs but also works towards building a stronger foundation for long-term personal and community development.

As the Finance Analyst you will be responsible for the following duties:

• To work closely with the Head of Internal Operations on the required grant drawdowns requests including attending quarterly meetings with government bodies.
• To do a cash reconciliation of grant funds on a weekly basis to the bank & on a monthly basis between the bank and salesforce.
• To liaise directly with government bodies on quarterly claims.
• To prepare periodic updated annual re-forecast on management fees working with CEO/Directors.
• To complete quarterly reconciliations and ensure accurate repayment is transacted from Grant Funding.
• To produce monthly management reporting
• To work closely with the leadership Team to support any contract extension work or benefit realisation work allocated
• Previous experience working with government funding bodies will be highly beneficial
• Previous experience of using Xero will be beneficial

This opportunity provides an excellent platform for a qualified accountant to build on their financial analytical skills, technical accounting skills and business partnering skills whilst playing a key role in organisation’s growth journey. The successful candidate will be fully qualified (ACA/ACCA/CIMA/CIPFA) with previous experience in year end accounting and strong financial analytical skills. You will have robust technical skills and be highly organised. We are looking for someone who is eager to learn, strong analytical skills, excellent communication, financial modelling, and managing multiple priorities in a fast-paced environment. You will possess the ability to influence and build rapport with a range of finance and non-finance persons across the organisation. 

Head of Estates

These are exciting times for the charity, and we have an excellent opportunity for a proactive, ambitious and professional individual with outstanding leadership and planning skills to lead the busy Estates Department into the future. 

Position: 1796 Head of Estates

Location: Sidmouth, Devon – an Area of Outstanding Natural Beauty

Hours: Full-time, 37.5 hours per week

Salary: £60,000 per annum

Contract: Permanent 

Closing Date: Sunday 8 December 2024. We reserve the right to close this vacancy before the advertised date and therefore encourage early applications.

The Role

As Head of Estates, you will be responsible for the strategy, operations, and compliance of the sanctuary’s estate – putting the welfare and safety of the donkeys, people and supporters at its heart. Sharing the charity’s vision and values, you will collaborate with the Farms and Ecology teams to support the Land Management approach, which benefits donkey welfare. 

You will work with the charity leadership team to support the development of a new estates and sustainability strategy, delivered through a planned programme of works that will future-proof the built estate across multiple sites in the most effective, efficient and sustainable way, through capital development, asset renewal and maintenance. 

Your main duties will include:

• Ownership of, and responsibility for, the Estates operational strategies and prioritisation of activities

• Leadership and accountability for property, capital development, maintenance and improvements and sustainability

• Ensuring that the estate is developed and managed in a sustainable manner to achieve continual improvement in environmental performance.

• Developing and supporting the Estates Teams to ensure that all understand their contribution to the organisation’s strategic objectives. 

• Setting and maintaining clear performance standards and targets, 

• Inspiring and leading the Estates staff and managers.

• Implementing and progressing reporting mechanisms.

• Regularly reviewing and adjusting (where required) the Estates budget, ensuring it is accurately forecasted and informed by latest information and data. 

• Ensuring that all contracted work is carried out in the most cost-effective manner, on time and to the right quality and governance requirements.

About You

You will be a professionally qualified member of RICS or equivalent with a proven track record of senior management experience in large organisation estates.

You will have experience of:

• Delivering and reporting within key regulatory frameworks of contracts and legislation including procurement, health and safety, planning, property and construction and other relevant statutory regulations. 

• Successfully managing complex large-scale projects, and able to analyse complex problems and balance conflicting priorities to devise solutions and present them in a coherent and persuasive manner.

• Achieving performance targets and implement forward thinking solutions within financial constraints with a sound underpinning of effective financial control and management controls.

If you feel you have the skills and experience to fulfil this varied, rewarding and vital role, we would love to hear from you. To apply, please complete the on-line application form, which should include your uploaded curriculum vitae

Benefits include:

• Competitive pension

• Life assurance

• 31 days holiday (including Bank holidays), rising to 34 will each full year of service

• Wellbeing team

• Recorded Pilates and Yoga classes

• Long service awards

• Healthshield plan 

• Free parking

• Subsidised restaurant and shop

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

“The sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Estates, Estate, Estates Manger, Estate Mange, Head of Estates, Head of Estate, Estates Director, Estate Director, Site Manager, Property Manager, Buildings Manager, Project Manager, Buildings Project Manage, Estates Project Manager, Site Project Manager. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Bracknell.

£29,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

This is a fixed term contract of 12 months.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

Educated to degree level or equivalent

Desirable:

Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About the role

As a Financial Accountant at Dementia Adventure, you will play a vital role in supporting the financial health of our organisation, helping ensure we maintain effective, sustainable financial practices that align with our charitable mission. This role offers the chance to be involved in various financial functions, from accounts management to budgeting and statutory compliance.

About you

An experienced Financial Accountant who enjoys working in a small and collaborative team, has a pro-active approach and is a flexible team player who is happy to work with team members across the charity. You have an in-depth understanding of charity finance regulations and VAT implications (particularly TOMS) and proven experience in financial reporting, forecasting, cash flow management, budgeting, and controls. You have strong organisational, analytical, and problem-solving abilities, with an eye for detail and high standards.

Service Manager

This is an exciting opportunity for a Service Manager to join Depaul UK, where you will play a vital role in supporting and empowering vulnerable young people.

Position: Service Manager

Location: Durham

Contract: Permanent

Hours: Full-time, 37.5 per week

Salary: £34,380 per annum + pension and other benefits

Closing Date: Sunday 8th December 2024 

Candidate shortlisting: will commence on the 3rd December (on a rolling basis) with the interviews being held on the Tuesday 10th December 2024 

Start date: The appointed candidate will start by 17th February 2025 to set up the Service

About the Role

As the Durham Service Manager you will oversee the successful operation of supported accommodation providing an assessment, support and move on service to young people at risk of homelessness – creating a safe and engaging environment that individuals feel proud to call home. 

You will work across the Bishop Auckland Supported Accommodation service and the Dispersed Accommodation service based in Tow Law managing a team of Progression Coaches, Night Progression Coaches and Outreach Workers. You will support and guide the team in providing targeted support for clients and take responsibility for the safety and wellbeing of all young people, volunteers, staff and the building in the service. Additionally, you will ensure the service meets all the relevant regulatory and quality standards, including compliance with Ofsted requirements to maintain the highest level of care and support.

Key responsibilities include:

• Build and maintain local relationships with commissioners, stakeholders, and delivery partners, ensuring effective collaboration.

• Oversee building safety through regular risk assessments, health and safety checks, and compliance with Depaul policies.

• Liaise with internal departments (Finance, HR, Fundraising, etc.) to ensure smooth service operations.

• Manage and monitor budgets in coordination with the finance team and Assistant Director.

• Deliver high standards of support for young people and ensure effective housing management practices, meeting KPI targets.

• Apply the Depaul Acceptance and Commitment Therapy model to help clients align with their values and long-term goals.

About You

To be successful in the role of Service Manager you will need to have the following skills and experience:

• Leadership: Proven ability to lead teams, set goals, and drive continuous improvement.

• Team Development: Skilled in mentoring, coaching, and motivating teams to deliver high-quality services.

• Problem Solving: Strong analytical skills to assess situations, manage risks, and implement solutions.

• Effective Communication: Excellent interpersonal skills, adaptable to diverse audiences, including clients, partners, and stakeholders.

• Collaboration: Ability to build and maintain internal and external relationships and advocate for clients and staff.

• Numerical Skills: Proficient in data analysis, budget management, and interpreting KPIs.

• Adaptability: Flexible and resilient in dynamic, challenging environments with a focus on positive outcomes.

At Depaul UK, we prioritise skills that can be applied and developed in this role. Please use your supporting statement to demonstrate your competencies in relation to each point listed in the person specification. Wherever possible, illustrate how your skills have driven positive results.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Commitment to continued professional development with internal mentoring.

• Flexible working model for suitable roles.

• Supportive flexitime and toil arrangements.

• 26 days annual leave rising to 30 after five years’ service.

• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Financial wellbeing offering interest free loans and advances

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Cycle to Work scheme and interest-free season ticket loans.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

• International Accident Cover – accidental death, permanent disability

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

We are recruiting a creative, flexible, and fun Therapist to provide 1:1 therapy to children and young people in care aged 13 to 19 years old. You will support the development of critical social and emotional skills to help emotional regulation, improve social skills, and deal with here-and-now issues.

Therapist, Children’s Home & Community Settings
Part-Time, 3 to 4 days per week
£45,000 pro-rata + pension + travel to work expenses + external clinical supervision + wellbeing budget
Location: London

At Young Futures we put love and compassion into everything we do. We’re here to make a BIG difference to the lives of the children and young people in our care. We are also passionate about learning and development and committed to providing an outstanding experience for all.

A typical working day will include up to 4 x 1:1 therapy sessions, attending key meetings with the network, and internal meetings around care and safety planning.

Do you have?

• At least 2-years’ work experience along with an outstanding track record in making a difference to the lives of children and young people.
• An understanding of how previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these, and to help young people do the same.
• Safeguarding competences to identify and act upon signs that a child or young person is at risk of harm.
• An understanding of the challenges in delivering frontline support.
• Ambition matched with a desire for continuous professional development.

Please note that under Section 7(2) (b) of the Sex Discrimination Act 1975 only women are eligible to apply for the position as a large part of the work will take place at our all-female Children’s Home, Yvonne House.

Timescales 
Applications submissions: Ongoing, please apply ASAP
Interviews 1st Round online on Teams before Tuesday 17th December
Start date: From January 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Inclusion and Equality

We are committed to embedding inclusive practices, promoting equality and valuing diversity in all of our activities. We understand and acknowledge the positive benefits that this commitment will bring to the young people we support, our staff and our partner organisations.

We are striving to be an employer of choice for all and take measures to ensure that Young Futures is attracting recruits from the most skilled and committed people regardless of their background. Whilst we can already be proud of some examples of excellent practice, we are not complacent and recognise that we can always do better.

No agencies please.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

We are looking for a UK qualified lawyer who is passionate about working for an international humanitarian organisation and who shares the values of Action Against Hunger and the wider sector.This is an exciting opportunity for a lawyer who is looking to start working or build experience in the NGO sector and work in a broad, challenging and interesting role as part of a dynamic team.

You will respond to a broad range of legal queries, particularly in relation to contract development and negotiation and will support all compliance activities and the development of robust policies and procedures to ensure compliance with legal, regulatory and donor requirements, voluntary standards and best practice. You will be confident in working independently to provide high quality advice, drafting and reviewing contracts, preparing anddelivering training, and developing documents with support from the Head of Legal & Governance where appropriate. 

We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.

This role could be Either a full time, 5-day-per-week position (37.5 hours) OR it could be a part time position (30 hours per week or more).

Closing Date: 6-Dec-2024 10:00 am
Interview date: 12/12/24 (1st round - virtual). We will ask candidates during this interview about their availability the following week, 17/12/24 (2nd round – (potentially in person – to be confirmed)

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• For further information on pay and employee benefits please visit our careers page on our website.
• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

The Opportunity   

The Aspiring Professionals Programme Coordinator (APPC) role will be well-suited to someone who is focused on the best ways they can help the aims of the charity as well as those of our participants and partners. An APPC is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people through their S5-6/sixth form and university years.   

The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.

Contract Type: Fixed Term, 12 months

1. Achieving Results 

• Organising, supporting and delivering skills sessions, partner events, university trips, both in person and virtually across SMF cities and other parts of the UK. 
• Coordinating logistics for virtual and in-person events, including content creation, securing venues and speakers, producing webinars and video calls, advertising events, collating attendee lists and compiling feedback/evaluation 
• Coordinating logistics of 6F/S5-6 and undergraduate internships, including but not limited to, internship advertising and student selection, liaising with students and employers throughout internship delivery, and compiling student feedback/evaluation 
• Collaborating with SMF STAR Support partners to support the young people on our programme in their applications for internships and graduate roles 
• Assisting with the organisation and delivery of in-person residential programmes for students from across the country 
• Creating digital resources and supporting services that help APP students with university applications and internship and career opportunities 
• Staying on site (day and overnight visits) for residential programmes and/or university visits when the need arises 
• Support the running of the Social Mobility Foundation’s Mentoring Programme, including but not limited to, mentor recruitment, student and mentor matching and monitoring the relationship of participants and their mentors in assigned sectors 
• Building relationships with schools and employers to promote and gain support for SMF’s programmes, including visiting and presenting in schools in the coordinator’s region and engaging virtually with schools and employers across the UK 
• Marking student applications to the Aspiring Professionals Programme and onboarding students across the UK 

2. Self-management 

• Taking a problem-solving approach to the role, escalating issues as needed 
• Managing work across a range of areas simultaneously 
• Developing a strong understanding of the SMF’s work and social mobility across the UK, demonstrating SMF values in all work 
• Using initiative to ensure effective liaison between the SMF and its student participants and target schools and colleges  
• Using initiative to ensure effective liaison between the SMF and its employer partners 

3. Delivering Excellence 

• Maintaining excellent monitoring, evaluation and tracking procedures for student progress and the effectiveness of activities and events; compiling reports as required   
• Undertaking all relevant activities to ensure all stakeholder relationships are well maintained, including meetings and email/letter correspondence, general admin tasks, and the resolution of any complaints 

4. Collaboration 

• Primary point of contact with students across the UK 
• Maintaining shared inboxes across teams within the SMF 
• Supporting the Impact and Strategy Team with programme pilots, as and when necessary 
• Other duties, as required by the management team, to assist the operation of the SMF’s activities   

Person Specification

• Excellent interpersonal and communication skills   
• Strong administration skills and confidence with using IT 
• Confidence in preparing and delivering presentations in face-to-face and virtual settings 
• Experience of relationship management and/or customer service 
• Excellent attention to detail when undertaking tasks 
• Ability to work as part of a small team 
• Hard-working and efficient 
• Self-starter with ability to prioritise tasks, take initiative and work independently 
• Ability to adapt to new situations as they arise, and problem solve effectively 
• Committed to the aims of the charity 

We value ability and potential more than specific experience, and we are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage applications from people from low socio-economic backgrounds, from people who are care-experienced, and from people who are Black, Asian or of minoritised ethnicity.   

Benefits

• 25 days annual leave pro rata’d, plus bank holidays.
• Time off in lieu for work outside contractual hours.
• 5% employer pension contribution after a satisfactory completion of a three-month probation period.
• Flexible working hours.   

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59, Wednesday 11th December
 

• A letter outlining your suitability for the post along with specific examples from past experience. Please ensure a contact number is included.  
• A short statement answering the question: What do you think are the main concerns the young people that SMF target face regarding access to universities and professions? (500 words maximum) 

Please note that generic applications and CV’s will not be considered. 
 

Interviews: First round interviews will take place from 16th December 2024. Interview candidates may be asked to complete online tests; this will be arranged after interview.