Operations Manager Jobs

We are recruiting for an IDVA to join our team in Kingston; the scope on this job involves….

Job Title: IDVA - Enhanced Support Outreach Service

Location: Kingston, with the requirement to work periodically at Head Office (Vauxhall)
Salary: £28,104 per annum
Contract type: Full-time, Permanent

Hours: 37.5

This is an exciting opportunity to join Refuge as an independent domestic violence advocate (IDVA), based in Kingston, to provide high quality practical and emotional support to survivors of domestic violence and their children living in the community.

The independent domestic violence advocate will work closely with victims of domestic abuse who have experienced all forms of abuse from the point of crisis, providing high quality independent advocacy and support. The post holder will work closely with their manager to build effective referral pathways with a range of statutory and voluntary services. Also to co-locate with partner agencies, so staff can be supported to better respond to disclosures of abuse. The post holder will be instrumental in increasing awareness around domestic abuse and the ability of partner agencies to recognise and respond appropriately.  

Refuge is the largest domestic abuse charity. We have a feminist ethos, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children who have been affected by gender-based violence. If this aligns with your values, we’d love to meet you. Refuge can offer you a supportive work environment, which an opportunity to learn and grow.

Closing date: 9.00am on 3 March 2025

Interview date: 17 March 2025

Chief Executive Officer

This is a unique opportunity to join an international children’s charity as its Chief Executive Officer, making a real and lasting transformation in the lives of children in Darfur, Sudan. 

Position: Chief Executive Officer

Location: Remote (with the role involving occasional travel to Surrey)

Salary: £60,000 - £90,000 (subject to experience)

Hours: Full time (37.5 hours)

Contract: Permanent 

Closing Date: Thursday 13th March, the client reserves the right to interview before the closing date so please apply asap.

About the role: 

This is a crucial position as it will be your responsibility to ensure the growth of the charity, enabling us to support even more children and their families in Darfur, Sudan. You will be an experienced and highly motivated leader overseeing the overall development of the charity, ensuring its continued success in its next phase of the charity’s growth. You will oversee the charity’s budget to ensure the long-term financial sustainability and be responsible for the charity’s fundraising, grants, individuals and our events. You will lead a passionate and dedicated team including working with our volunteers, both in the UK and in the USA and Australia. You will also play a key role in building relationships with donors, potential donors, corporates and other stakeholders. 

You will work closely with the Country Director (currently our Founder) for Darfur and oversee projects and assist recruitment in Sudan as soon as it is safe to do so. At present our Sudan staff are working from outside the country as Darfur faces extreme violence. Projects within Darfur are implemented by the Steering Committee, who are volunteer village leaders working with the charity since 2010.

Your main duties will include:

• Provide vision and leadership for the charity setting the overall vision and strategic direction, ensuring alignment with its mission and values.

• Develop and implement a strategic plan in collaboration with the Board of Trustees.

• Act as the public face of the charity, undertaking a range of speaking opportunities and acting as a media spokesperson.

• Manage day-to-day operations, ensuring the effectiveness and efficient use of charity resources.

• Oversee budgeting and financial planning – manage the charity’s finances, including budgeting, forecasting and financial reporting.

• Build relationships with celebrities, Patrons and key Stakeholders.

• Ensure the charity is compliant with legal, regulatory and financial requirements.

• Regularly report to the Board on all aspects of the charity’s work, ensuring accurate timely updates on funding, operations and emerging needs.

• Be the key point of contact for the charity, providing guidance and support to staff and volunteers.

• Prepare the Annual Report and regular updates for key stakeholders, donors and funders.

About you: 

We are looking for a confident leader who wants to work with us to ensure we are a high performing, sustainable organisation. You will need to bring with you the following skills and experience:

• Proven track record in a management and leadership role, preferably within the charitable or not-for-profit sector. 

• Strategic thinker with strong financial acumen, excellent communication skills, and the ability to build partnerships and influence at all levels. 

• Compassionate and values-driven approach to leadership, with a commitment to sustainable development. 

• Understanding of Charity law and regulations, governance requirements, and reporting standards. 

• Experience working effectively with a Board of Trustees. 

• Proven experience in budget setting and financial management, reporting to funders and Trustees. 

• Proven success in identifying and developing new income streams. 

• Experienced in building effective relationships with donors, celebrities, patrons and other stakeholders. 

• Experience in building and leading a team of staff and volunteers. 

• Excellent communicator and presentation skills. 

• Highly organised, and excellent attention to detail. 

About the Organisation

This is the only charity founded specifically to help children in one of the most challenging regions of the world, Darfur, Sudan. For the past 24 years we have been transforming the lives of children through a unique package of integrated projects, working closely with the communities themselves. Since 2001 we have adopted 110 villages, transforming the lives of over half a million people.

There could not be a more exciting time to take the charity forward. You will be responsible for shaping both the projects in Darfur, and all the exciting opportunities to raise awareness and funds in the rest of the world. 

Other roles you may have experience of could include Charity Director, CEO, Chief Executive, Chief Executive Officer, Senior Director, Finance Director, Corporate Services Director, Fundraising Director, Human Resources Director, IT Director, General Manager, Operations Director, Partnerships Director, Managing Director, CFO, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Join our dynamic team as the Executive Assistant to the CEO, where you'll play a pivotal role in ensuring the smooth operation of the CEO’s office. You will also play an important role as Team Manager, ensuring the smooth running of the office in general.

In this key position, you'll manage the CEO's inbox, diary, and travel arrangements while keeping track of priorities and deadlines. Your organisational skills will shine as you prepare agendas, take minutes, and track actions for crucial meetings, including Board and senior management team meetings. You'll also conduct research and prepare documents, ensuring that follow-ups are executed seamlessly.

As a vital link between the CEO and both internal and external stakeholders, your clear communication will foster collaboration and drive key projects forward. Additionally, you'll assist with social media and blog posts, manage confidential information with the utmost professionalism, and help organize trustee Away Days. In the role of Team Manager, you will support the team and maintain an efficient office environment. If you are passionate about making a difference in young people's lives, we would like to hear from you.

At Blagrave, we aim to create a working environment where everyone feels supported and empowered, able to not only focus on their work obligations, but also to actively participate in family, cultural, and communal activities, and contributing to a more equitable society. Benefits offered include:

- Flexible working considered from day one, with option to work remotely abroad for short periods

- Generous sick leave and pay

- 33 days paid holiday (including bank holidays) (pro-rata) with an additional three days of office closure between Christmas and new year.

- Individual and organisational-wide learning and development plans

- Cycle to work scheme

- Employee assistance programme that includes counselling sessions and financial advice for you and your family

- A caring and supportive culture and lots of opportunities for team connection

For more detailed information, please look at the job description and the 'Work with us' page on our website.

Are you highly organised, passionate about governance, and looking to make a real impact? This is your chance to support two dynamic organisations - England Athletics and Personal Best Foundation in a shared administrative role.

We are seeking a motivated Administrator to support both England Athletics and Personal Best Foundation. This exciting role offers the unique opportunity to work across both a leading national governing body of sport and a charitable organisation, where your administrative expertise will be central to their success. The role focuses on governance, secretariat duties, meeting coordination, and ensuring compliance with best practices. 

What we are looking for:

• Experience: Proven administrative experience, ideally within a charity or non-profit, with a strong understanding of governance.
• Skills: Strong organisational and communication abilities, with proficiency in Microsoft Office and databases
• Passion: A genuine interest in wanting to support both organisations to increase opportunities in the sport and make a lasting impact.

Whilst not essential, experience of working in a secretariat role within the charity or not-for-profit sector and some knowledge of the sport of athletics is highly desirable.

Why join us?

This role offers the unique opportunity to support two leading organisations in their missions - helping England Athletics grow the sport and ensuring Personal Best Foundation thrives. You will be at the heart of it all, contributing to governance and ensuring operations run smoothly.

In return for your commitment, you will receive a range of benefits including:

• 25 days of annual leave plus 8 Statutory Bank Holidays (pro-rated)

• Membership of Company Personal Pension Plan with company contributions currently equivalent to 7% of annual salary.

• Free private medical care with option of covering family members.

Who We Are:

• England Athletics is the membership and development body for Athletics and Running in England, dedicated to inspiring more athletes and runners of all abilities and backgrounds to fulfil their potential and to have a lifelong love for the sport.

• Personal Best Foundation is the official charity of England Athletics, with the purpose of changing the lives of children and young people from underserved communities through the power of athletics.

If you are passionate about supporting governance, driving change, and making a lasting impact, we’d love to hear from you!

Closing date: 5th March 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. 

Job title: Waste and Recycling Visitor and Education Centre Coordinator
Salary: £26,865 to £29,927 per annum
Hours: Full Time – 37 hours per week
Location: Waste and Recycling Visitor Education Centre - Campground HWRC, Wrekenton, Gateshead, NE9 + Local Outreach

About us

Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential. As an organisation, we are proud of the effective role that our Community Project Managers play in delivering significant social, environmental and health outcomes with communities across the region.

About the role

Working as a member of Groundwork’s Local Programmes Team the postholder will develop, deliver and sustain programmes of waste education activity and learning and with communities across South Tyne and Wear. The post will be based at the South Tyne and Wear Waste Management Partnership’s (STWWMP) Visitor and Education Centre at the Campground Waste Transfer Station. This facility is operated by SUEZ and is the regions first centre for dedicated waste education opportunities. This post will provide a valuable resource for Groundwork, the Waste Partnership and SUEZ to achieve their respective organisational objectives.

A bit about you

We are looking for enthusiastic and experienced staff member to develop and lead a programme of community waste education activity across the South Tyne and Wear Partnership area as part of the South Tyne and Wear Waste Management Partnership PFI.

You will have a proven track record of successful project development and delivery backed with appropriate qualifications. Excellent communication skills and an ability to build positive working relationships with a diverse range of partners are essential. Experience of waste and recycling initiatives and a passion for working in local communities, ideally in educational and awareness raising settings, are required.

Based in a purpose built facility you will work largely autonomously to engage and encourage school visits and community ownership. You will develop and deliver an exciting programme of waste education sessions suitable for a range of centre users. Working five days a week the post will require outreach work across the South Tyne and Wear area as well as regular evening and weekend work.

Closing date: Midnight on Thursday 13th March 2025 
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

Interested?

If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Contract: Permanent
Hours: Full time (37.5 hours)
Salary: £25,000 – £26,000 per annum
Location: Gloucester, Hybrid working for 2 days per week at home

Closing date: 4th March 2025*

*We will review applications and conduct interviews as they are received and therefore this post may be filled before the closing date if a suitable candidate is found. For this reason, we advise early applications.

Our client is looking for an enthusiastic, organized, and efficient Academic Coordinator to join their friendly team. In this essential role, you’ll coordinate the daily operations of their accredited education programs, ensuring smooth delivery and excellent service to their students and tutors. If you’re passionate about supporting postgraduate education, skilled in communication, and enjoy working as part of a team, they would love to hear from you.

Our client offers a comprehensive range of Continuing Professional Development (CPD) courses for veterinary surgeons and nurses. As the Academic Coordinator, you’ll play a vital role in organizing, supporting, and resourcing the Association’s postgraduate programs to ensure their success. You will join a dedicated operational team of five within their wider Continuing Education department

In this diverse role, you will handle a range of responsibilities including managing student inquiries and enrolment, administering committees, and coordinating the delivery of their accredited programs. This involves liaising with students, speakers, supervisors, and mentors, as well as working with venue and equipment providers. You’ll also assist in organizing formal examinations, hosting online lectures and webinars, and maintaining their learning platform.

Skills and experience:

They’re seeking a well-organised professional who can manage multiple tasks with precision. Strong communication skills, a collaborative approach, and the ability to prioritise and meet deadlines are essential for success in this role.

They’re looking for a candidate with a strong background in administrative support within a fast-paced environment. Experience in coordinating, delivering, and hosting professional training events, or in maintaining academic records, is desirable. Familiarity with educational platforms and technology is a plus, though not required, as training will be provided.

You must be flexible to occasionally work outside of normal office hours to facilitate delivery of their courses.  

Other essential skills include:

- Proficiency in Microsoft Office and general IT skills
- A proactive, self-motivated approach to handling tasks
- A flexible approach to work
- Willingness to learn

Our client is a professional membership association which exists to advance care for companion animals. With a membership of more than 10,000 veterinary surgeons, vet nurses and students, they work in the UK and internationally to promote excellence in small animal practice through education and science, by facilitating training, conducting research, and developing policy. Each year they deliver numerous education courses, host a large, small-animal Congress, and publish books, manuals, apps, and magazines.

This post sits within the Education department and reports to the Academic Operations Manager.

Their reward package for this role includes a basic salary of between £25,000 - £26,000 per annum (depending on experience). In addition, they offer generous employer pension contributions starting at 7% and increasing up to 10% with length of service.

They also offer:

- Holiday starting at 25 days (plus bank holidays) rising by 1 day each year up to 28 days, plus a further entitlement of an additional one day every 5 years of service.
- Bupa dental plan.
- Enhanced pay for maternity, paternity, adoption and other family-related leave.
- Life assurance of 3 x annual salary.
- Support for hybrid working for their employees, meaning you can work at home for two days per week, and they also have a comprehensive Flexible Working Policy.
- Access to a free legal helpline where you can ask their specialist lawyers for legal advice on an array of topics.
- Health and wellbeing support available 24/7 365 days and a network of mental health first aiders. Plus, enhanced Company sick pay, access to private medical insurance upon completion of 12 months’ service, occupational health service and annual flu vaccinations.
- Training and development.
- Free onsite parking, and for those who wish to cycle, they offer a cycle to work scheme which provides a discounted purchase of a bicycle and accessories for healthy, low carbon travel.

And they are:

Committed to supporting sustainability in their work and in the veterinary profession.  The Association has completed a certified carbon audit and has been awarded silver accreditation with Investors in the Environment.
 
So, if you are bold and innovative, strive for excellence whilst taking ownership and accountability of your work, show passion for what you do and work effectively in a team – then you’ll be a great fit for the Association, and they would love to hear from you.

How to apply:

In order to be considered for this role, please submit your CV and a cover letter detailing how you meet the requirements in the role description which is on their vacancy page.

Their commitment to equality, diversity and inclusion (EDI) underpins their belief that they can make the Association stronger through the unique contributions they can all bring.  They create inclusive teams aligned to their values and encourage applications from a diverse range of suitably qualified candidates.

You may also have experience in the following roles: Education Coordinator, Learning and Development Coordinator, Training Administrator, Programme Coordinator, Academic Administrator, Student Support Officer, CPD Coordinator, Events Coordinator, Training Support Officer, Membership Coordinator, or similar positions, etc.

REF-219 571

ABOUT WAND UK

WAND is a women led and operated organisation that seeks to help women become agents of their own change and hence influence their families and communities. We work with all women including those in marginalized and excluded communities through advocacy, support and advisory services.

This post is open to women only and is exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976.

Please see 'How to apply' for instruction to obtain the full recruitment pack.

Head of the Public Mental Health Implementation Centre
£63,108 - £70,710 pa, plus excellent benefits
London (including flexible working)
Permanent

Here at the National Collaborating Centre for Mental Health, for more than 20 years we have developed an international reputation for producing evidence-based guidance, evaluation and policy.

We are looking to recruit for the Head of our Public Mental Health Implementation Centre (PMHIC), which we host at the Royal College of Psychiatrists. The person in this role will lead our PMHIC team alongside the Clinical and Strategic Director. Applicants should have a track record of leadership in research and an interest in public mental health. We are looking for people who are able to work flexibly and creatively in developing the portfolio of the centre, forging productive relationships with partners and responding to the needs of the mental health sector.

We are looking for someone who is committed to co-production, equity and sustainability in the way that they work, as well as an enthusiasm for learning.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists (RCPsych) is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 21,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is an award winning, values-based organisation.

Closing date: 9 March 2025.

Data Selections Analyst

£39,500pa

Hours: 35

Woking / Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

We’re looking to recruit a Data Selections Analyst to join our Data Services team and help ensure we have a data-driven and supporter-centric approach to fundraising, campaigning and engagement facilitated by maximising the use of our CRM and associated data systems.

As Data Selections Analyst, you will collaborate with stakeholders to create and deliver effective communications journeys across supporter audiences. This will involve taking responsibility for building and delivering complex data selections as well as personalised and dynamic communications.  You will aid data-driven decision making across WWF-UK by creating dashboards and supporting self-service reporting through our data visualisations tools too. Important will be the ability to ensure that the quality and integrity of data held and supplied is maintained to the highest standard. You will also help users of the supporter database across the organisation via our Data Services helpdesk and training sessions as needed.

We’re looking for someone with:

· Experience of multi-channel campaign selections & automated supporter journeys.

· Experience of using Apteco FastStats & PeopleStage tools to deliver communications journeys.

· Experience of using data visualisation tools like Power BI or Apteco’s Orbit.

· Experience of providing information and advice internally/externally.

· Experience of managing effective relationships with key users/suppliers internally/externally.

· Practical knowledge of Word, Excel and PowerPoint & flexibility to learn new IT systems & applications

· Good communication, interpersonal & time management skills.

Benefits, rewards & location

The salary for this role is £39,500. We also offer a full benefits and rewards package including:

· Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays

· Flexible working options

· 7.5% employer contribution to pension, increased to 10% with employee contribution.

· Training and development opportunities

· Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters. 

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win. 

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive. 

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside. 

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

£58,000 per annum

Permanent

35 hours per week (other flexible arrangements will be considered)

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Information Security Officer.

UNICEF UK needs an Information Security Officer who can take responsibility for overseeing and implementing ICT security standards for our organisation of 400 hybrid-working colleagues in the UK. You should have a strong understanding of Microsoft E365, Microsoft Defender, ITIL standards, endpoint security, change control processes, and  risk investigation and assessment.

Your role at UNICEF UK will draw on your specialist technical knowledge, your highly developed personal organisational skills and your ability to assimilate and communicate information.

You will need relevant ICT security qualifications (minimum AZ500, CISSP, CISM) or demonstrable equivalent knowledge derived from significant experience in roles which may have included IT support, network management, security management, server or applications administration. Your expertise will be crucial in supporting our mission to improve children's lives.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Monday 3 March 2025.

Interview date: Week Commencing 10 March 2025 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open-plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process. When answering written pre-selection questions be aware that every question is scored on its own and without reference to your other annonymised answers.  AI-generated answers will be identified and discarded.

We anticipate most colleagues will work flexibly in the office on the Queen Elizabeth Olympic Park in Stratford, East London and at home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, women and disabled candidates because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 28 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

This position is responsible for handling supplier invoicing, payments, and reconciling supplier statements to ensure accuracy and compliance. The role also involves processing staff and volunteer expenses, conducting payment runs, and managing sales invoicing along with non-rental cash allocations.

Working with our Finance Manager, key responsibilities include assisting in monthly reconciliations of control and balance sheets, posting monthly journals, and maintaining the petty cash system. You will additionally be tasked with banking cheques, issuing customer refunds, and reconciling the purchase ledger while providing support for the sales ledger in QuickBooks.

About Us

We all need a purpose and want to make a difference in life. At Princess Alice Hospice, you’d have that opportunity. We are one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. However, we don’t take our success for granted and are constantly challenging ourselves to do better.

As we look ahead with our 2030 plans, our vision remains the same - placing people at the heart of everything we do. In these times of uncertainty and change, our plans empower us to adapt and evolve while staying true to our long-term vision - meeting the ever-growing demand for our expertise and compassion. Our I CARE values – Integrity, Compassion, Accountability, Respect, and Excellence guide everything we do, and we’d expect that you’d embrace and live up to them.

About the Role

We’re looking for an experienced and commercially astute retail leader to develop and execute a retail strategy that drives sales and profit growth whilst building a strong and collaborative culture and demonstrating a passion for outstanding customer experience. Working to the Director of Income Generation, you will be expected to lead, inspire and motivate teams to deliver excellence across all aspects of our retail business and ensure effective communication, support and cross-departmental working between the Hospice, shops and wider income generation teams.

About You

• An experienced retail leader who has worked at a senior leadership level in a commercial and/or charity retail environment
• Extensive knowledge and understanding of the retail multi-site, small shop environment
• Experience in developing and executing strategies and budgets to deliver growth
• A proven track record in motivating, inspiring and building empowered teams
• A commercial mindset with the ability to spot opportunities for growth
• Proven people leadership skills and abilities including shaping and influencing teams, performance management and coaching/mentorship
• Strong financial skills with the ability to analyse and interpret management accounts, sales and KPI information
• Resilience, patience and persistence especially when implementing change.

As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference, we also offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• Training support and development opportunities
• Free onsite parking
• Subsidised meals at onsite canteen
• Employee Assistance Programme – promoting staff wellbeing
• Access to Blue Light Card discount
• Access to Pension Scheme
• Excellent changing facilities (with showers) 
• Wellbeing - We provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work

92% of our colleagues say they feel they’re making a real and valuable difference to the lives of the individuals - and their families and friends - we all care for. Find more meaning from your work and be the difference at moments that really matter.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.

For further information and details on how to apply, please visit our website for further details.

For an informal and confidential discussion, please visit our website for further details.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

Civitas Recruitment are delighted to be working with a large and growing property development/management company based in London. The organisation also has a developing philanthropic arm which looks to invest in social and charitable activities. Due to growth, an exciting opportunity exists for a Compliance Officer to join the team. As Compliance Officer, you will ensure the organisation complies with all relevant regulations while managing and optimising administrative operations. This is a full-time, permanent role, Hybrid in Ilford.

Who are we looking for?

Ideal candidates will have a minimum of 1 year of experience in compliance and administrative roles. Ideally, you will have experience in policy implementation and regulatory compliance. You will have a bachelor’s degree in Business Administration, Compliance or a related field. You will have a strong understanding of labour laws, data protection regulations and compliance standards. Good working knowledge of HRIS, payroll systems and office management tools are essential for this role. Strong written and verbal communication skills are also essential for the role.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

The Business Support Officer will be providing high quality administrative and business support to key performance and governance forums. The postholder will work closely with different members of the Board and Executive Leadership Team to prepare for meetings, arrange agendas, collate papers, reports, and ensure accurate minutes are taken and actions are logged and followed through.

Able to manage a high and varied workload through good planning, prioritisation by handling sensitive information with the utmost discretion and confidentiality of Board and Executive members by keeping information secure and exercising sound judgment.

This is a full-time role where you will be required to work both from home and in our office based in Bristol at least 2-3 days per week.

Key responsibilities of the role are:

• To assist the Governance and Impact Manager in developing and maintaining a governance framework, incorporating Board and Committee meetings, Executive Leadership Performance and Business meetings, accurate minute taking and maintaining action logs and supporting risk management processes
• To support the smooth delivery of business management and administration processes throughout the organisation
• To assist the Governance and Impact Manager to ensure that key business management and governance processes are being undertaken on a consistent and timely basis
• Support board and ELT by improving critical business processes that will enhance performance and better manage organisational risks
• Support the development of key reports ensuring that they are written and compiled effectively for key audiences internally and externally
• Maintaining key governance registers and processes 
• Work flexibly to provide support for specific organisational projects as and when required

About you

You would have experience operating in a small team and engaging confidently with senior managers and stakeholders, along with experience in multi-tasking and supporting the delivery of basic projects working in an environment in which deadlines are essential.

Skills you would be required:-

• Excellent written and verbal communication skills including minute-taking
• Accurate proof-reading skills with ability to ensure documents meet professional standards in relation to spelling, grammar and formatting
• Excellent organisational and administration skills
• Ability to engage with key stakeholders and deal with people at all levels
• Excellent computer literacy and proficiency in Outlook, Word, Excel and PowerPoint
• Ability to schedule and track time sensitive tasks and deadlines
• Solution orientated and able to take initiative
• Demonstrate Brandon values and behaviours

The closing date for application is Sunday 2nd March 2025

 Successful applicants for this role will require a basic DBS check.

 We are an Equal Opportunities Employer and welcome applications from all sections of the community.

 We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please submit your application as early as possible.