Operations Manager Jobs

BRIGHT FUTURES UK 

Position: Fundraising Assistant

About Bright Futures UK
Bright Futures UK supports young individuals aged 5-24 facing long-term illnesses by filling their educational gaps and fostering personal growth. Through customized programs like one-on-one tutoring, befriending, mentoring, and skill-based workshops, we empower these young people to reach their full potential despite their medical challenges. We're committed to their academic, social, and emotional development, supported by our skilled and compassionate team. Help us make a lasting difference in the lives of these deserving individuals.

Role Overview
As a Fundraising Assistant, you'll play a key role in shaping and implementing our fundraising strategies. Working closely with the CEO and other executives, you'll engage in various fundraising activities and take on initiatives that drive our mission forward. This position is an excellent opportunity for professional growth within a dynamic and rapidly expanding organization.

Who We Are Looking For
We seek a proactive, organized, and approachable individual who is passionate about making a significant impact:

• Proven Experience: You have a solid background in fundraising or customer care.
• Relationship Building: You excel at forming lasting relationships quickly and effectively.
• Project Management Skills: You are organized, meet deadlines, and manage projects with high attention to detail.
• Independence: You are self-motivated and thrive in managing your responsibilities without constant oversight.
• Communication Skills: You possess outstanding verbal and written communication skills.
• Flexibility and Commitment: You're adaptable and ready to work outside regular hours when needed.
• Mission-Driven: You share our commitment to supporting young people with long-term illnesses.

 Key Responsibilities

• Database Management: Ensure the accuracy and accessibility of our supporter records.
• Research and prospecting: Work with the CEO to research, prospect and prioritize potential funding opportunities.
• Stakeholder Engagement: Strengthen relationships with stakeholders to enhance our support network.
• Supporter Materials: Provide supporters with the materials they need for successful fundraising.
• Communications: Create compelling messages tailored to various audiences, maintaining data accuracy.
• Event Support: Help manage and deliver events with a focus on supporter experience and maximising fundraising.
• Administrative Duties: Support our operations through effective administrative management.
• Strategy Implementation: Assist in executing strategies under the guidance of the CEO to advance our mission.
• Develop a personal voice: have a voice on social media platforms where you can promote fundraising objectives and nurture opportunities.

 What You’ll Love About Us

• Impactful Work: See the tangible impact of your work on the lives of young people.
• Growth Potential: As part of a small, dynamic team, your influence on our growth and operations is substantial.
• Flexible Working: We champion a healthy work/life balance with options for remote work, reduced hours, and flexible schedules.
• Professional Development: We invest in your growth through paid training and support further education.

 

Apply Now
Ready to make a difference? Join us in transforming the futures of young people facing medical challenges. Your journey with us will be rewarding, impactful, and filled with opportunities to grow.

Job Description ​​and Person Specification

Job title: Commercial Officer

Reporting to: Senior Commercial Manager

Location: Field based, with regular visits to the office and our food partner locations.

Contract type: Permanent  

Hours per week: 35 hours Full Time

Salary & Grade: £30,287 - £31,881

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness. For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company [EB1] stronger. If you share our values and our commitment to redistributing surplus food, come and join us. 

The role 

Main areas of responsibility

The Commercial Officer will support the development, identification, and management of relationships with key Fresh Produce industry partners, securing sustainable sources of surplus food for the FareShare network. You will support the Commercial Manager’s and other internal teams to execute joint business plans, deliver strategic projects, and support our partners to overcome barriers to redistributing surplus food.

This role will involve working with partners to ensure consistent delivery of agreed initiatives and develop solutions that add value for both FareShare and its partners. You will also play a key role in ensuring regular communication and reporting to drive progress and maintain strong relationships.

You will work closely with FareShare colleagues within FareShare and across the UK in our partner organisations in order to provide the best service to our food partners, our network, and the charities we deliver to.

Partnership Support

• With support from Commercial Manager’s, undertake research to identify potential new partners in the Fresh Produce Industry and manage relationships with new and current partners.
• Assist in developing and maintaining Joint Business Plans with Fresh Produce industry partners to drive growth in surplus food redistribution, funding, and strategic initiatives.
• Maintain regular communication with food partners, including on-site visits, to ensure alignment and progress against agreed objectives.
• Research and understand our partners, including key ESG initiatives, waste streams, key personnel within the organisation that will help drive its success and engage the relevant internal departments through both desked based research and face to face contact.
• Create and deliver engaging presentations for the acquisition and retention of food partners, effectively presenting the benefits of working with FareShare.
• Use our food data and other stats to identify trends to food partner supply and to effectively manage food partners, identifying appropriate milestones and opportunities to prompt lapsed or infrequent partners.
• Collaborate with Operations, Marketing, Fundraising, and Volunteering teams to optimise supplier onboarding, food distribution, and partner communications.
• Support with the administration of the Surplus with Purpose Fund.

Project Support

• Support on projects with our partners, liaising with cross-functional teams such as, Supply Chain, Operations, and Network Development to deliver objectives.
• Support the delivery of internal cross-functional projects designed to increase food volumes and strategic value for FareShare.

Person Specification 

 Essential Criteria 

• Experience of working in or alongside the food industry in account management or customer facing role
• Strong relationship skills, building and maintaining relationships across a range of levels and with both internal and external stakeholders
• Strong written and verbal communication skills; experience in presenting confidently to a range of stakeholders at varying levels
• Good organisational skills and the ability to prioritise multiple tasks whilst maintaining attention to detail
• Good knowledge of Microsoft Offices packages and a good level of numeracy and literacy. 

Desirable Criteria 

• Experience of managing accounts in the FMCG, food, retail or other fast moving customer service orientated sector
• Track record of using selling and negotiation skills with professionalism and integrity to achieve desired outcomes & targets.
• Management of initiatives and projects such as new product launches, operational initiatives, promotional activity or similar
• Experience of analysing and communicating data.
• Knowledge of, or experience in, the Fresh Produce industry
• Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.

Competencies and behaviours 

• Demonstrable interest in, and understanding of food waste and surplus redistribution
• Motivation towards, and interest in, FareShare’s mission
• Problem solving ability, able to think laterally and creatively
• Highly motivated, comfortable working independently and using initiative as well as being an enthusiastic team player contributing to group tasks and team working

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Join Racing Welfare as Head of Fundraising and Make a Lasting Impact!

Are you an ambitious, results-driven fundraising leader with a passion for making a difference? Racing Welfare is looking for an exceptional Head of Fundraising to join our senior management team and take the helm of a thriving, high-performance fundraising operation. This is a unique opportunity for someone who wants to shape the future of British horseracing’s charitable support, driving growth and innovation in a vital sector.

 About Racing Welfare:

Racing Welfare is a registered charity dedicated to supporting the workforce of British horseracing – from stud, stable, and racecourse staff to those in related professions. Our mission is to help these dedicated individuals thrive in their careers and lives, offering guidance, practical assistance, and support throughout their journey – from recruitment to retirement.

The Role:

As Head of Fundraising, you will play a central role in Racing Welfare’s strategic direction and growth. You’ll work closely with the Chief Executive and Chief Operating Officer to craft and execute an ambitious fundraising strategy that delivers innovative income streams to fund our vital services. You’ll lead, inspire, and develop a talented team, empowering them to deliver outstanding fundraising initiatives and events that drive real change.

Key Responsibilities:

• Develop & Deliver Fundraising Strategy: Work with senior leadership to shape the charity’s fundraising vision, ensuring the strategy aligns with our wider goals and drives long-term sustainability.
• Innovative Fundraising Campaigns: Create and implement engaging campaigns, managing budgets and evaluating performance to optimise success.
• Team Leadership & Development: Lead, mentor, and motivate a high-performing fundraising team, supporting their professional growth and achieving collective goals.
• Building Strategic Partnerships: Cultivate relationships with trusts, foundations, and corporate partners to build lasting, mutually beneficial collaborations.
• Drive Operational Excellence: Oversee day-to-day fundraising operations, ensuring smooth management of income, expenditure, and compliance.

You Will Bring:

• Proven experience in fundraising or commercial management, with a track record of successfully recruiting donors and sponsors.
• A natural leader with exceptional people management skills, able to inspire and empower teams to excel.
• Solid experience in budgeting, financial planning, and performance management.
• Excellent communication skills, with the ability to engage and motivate diverse stakeholders.
• A passion for innovation and the ability to think strategically about fundraising opportunities.

Bonus: Experience in the horseracing industry is desirable, but not essential. 

Why Racing Welfare?

This is your chance to take on a leadership role in a respected and impactful charity. You’ll be part of a passionate team, working in a dynamic environment with opportunities for personal and professional growth. The role offers flexibility with the option to work from home or our Newmarket office, alongside occasional travel across the UK (including evenings and weekends).

As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.

If you’re ready to make a significant contribution to the future of Racing Welfare and help improve the lives of those who dedicate themselves to British horseracing, we’d love to hear from you.

Apply Today:
Submit your CV and covering letter to join Racing Welfare and lead our fundraising efforts to new heights.

We welcome enquiries from everyone and value diversity in our workforce. The closing date for this role is 14 February 2025. Interviews will be held the week commencing 25 February 2025. We reserve the right to bring forward the closing date if we receive a large number of suitable applications.

Salary: £50,000 p.a.

Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.

 This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974 

Racing Welfare’s Safeguarding Statement of Intent can be found on our website.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

At Marie Curie, we provide essential care and support for those facing terminal illnesses. Our Fundraising Operations Team plays a vital role in ensuring that our supporters and volunteers have the resources they need to raise funds that make a real difference.

This is your chance to be part of a passionate and supportive team that drives our fundraising success by delivering high-quality fulfilment services and creating memorable experiences for our valued supporters.

As a Fulfilment and Support Officer, you will handle a variety of tasks that keep our fundraising activities running smoothly. From preparing welcome packs for new supporters to managing thank-you letters, your attention to detail and dedication will ensure that every interaction with our supporters is meaningful and impactful. Your work will directly support our fundraising teams and help build lasting relationships with our donors, contributing to Marie Curie's mission of providing high-quality end-of-life care.

Main responsibilities:
- Prepare and dispatch fundraising materials such as welcome packs, thank-you letters, and event kits.
- Collaborate with fundraising teams to ensure seamless support for campaigns and events.
- Liaise with suppliers and response handlers to ensure timely and accurate fulfilment.
- Monitor stock levels of materials and coordinate replenishments when needed.
- Contribute to process improvements and ensure smooth operations within the team.
- Participate in team meetings and help develop innovative solutions to improve supporter experiences.

Key Criteria:
- Strong communication skills (written and verbal).
- Basic proficiency in Microsoft Word, Excel, and Outlook.
- Excellent attention to detail and the ability to meet deadlines.
- Ability to work both independently and as part of a team.
- Willingness to handle physical tasks such as lifting and moving materials.
- Experience using CRM systems (nice to have)
- Knowledge of fundraising activities and supporter engagement will be an advantage.

Please see the full job description .

This role is available both full-time and part-time. Please make sure to indicate your working preferences in your application.

Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Please indicate your availability for full-time and/or part-time.
- Close date for applications: February 2, 2025.
- Interviews will be likely planned for February 11 and 12, 2025 (in person, Links Place office)

Salary: £20,821-21,445 per annum
Contract:  Fixed-term contract 18-months, full-time (35 hours per week) or part-time (to be discussed)
Based:  Edinburgh, office-based (Links Place)

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a CJS Senior Service Manager

Salary: £40,000 - £50,000

Location: Across North, East and West London – Based in Hammersmith

Hours: 35 Hours per week

Contract: Fixed Term Contract - 12 Months

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, the post holder will manage criminal justice projects, will work to develop and expand our services and partnerships and will manage criminal justice managers and other staff as required.

About You:

To be successful as the Senior Services Manager you will need the below experience and skills:

She will build and maintain key relationships, partnerships and contracts with relevant partners and funders, together with the Head of Criminal Justice Services and Director of Services. She will represent the organisation at meetings and presentations and will influence and support the development of plans to ensure the sustainability, development and delivery of Advance services. She will work with her teams to ensure we are delivering quality systems and services and adhering to safeguarding standards at all times.

She will be an inspirational leader, responsible for recruiting, developing and managing her team including first tier managers and their teams and will be responsible for coordinating, reporting, and the delivery of the related services as commissioned by the boroughs and other funders.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

Interviews will be taking place on the 7th February 

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Right now over 134,000 children in the UK are eligible for a wish because they are dealing with the gruelling daily reality of life with a critical illness. When it comes to their dreams, they deserve to wish for more than a life defined by their illness. We are granting a record number of wishes yet we face an urgent challenge. The demand for wishes is far outpacing our best efforts to keep up, so it’s taking longer than ever to grant once-in-a-lifetime wishes. But the heart-breaking reality is that many families simply can’t wait this long.

We can’t keep asking families to wait for a wish that could bring joy, healing, and strength during their toughest times because for children who don't have long to live, there is no time to wait. When it comes to the dreams of children battling critical illness, they deserve to wish for more than a life defined by their illness.

Wishes have the power to rescue the magic of childhood and provide a much-needed escape from the gruelling daily reality of a life defined by ongoing treatments, endless hospital stays and their critical illness.

As the Director of Finance, you will play a critical role in enabling us to deliver more wishes by guiding the development and implementation of our financial plans and operational strategy. You will model and ensure the embedding of a business partnering approach, to support a working environment and internal operating systems that deliver against our strategy. You will join a dynamic senior leadership team that fosters collaboration, innovation, and excellence in all aspects of our work.

We are looking for a visionary leader with a proven track record of strategic financial management, business partnering experience and a passion for making a positive impact.

If you are motivated by our cause, and possess strong interpersonal skills, a commitment to building effective relationships with stakeholders at all levels and across a range of contexts and an ability to coach and develop teams we would love to hear from you.

Key responsibilities:

• Provide strategic leadership on financial strategy and management. Leadership of a KPI framework that demonstrates the achievement of measurable outcomes across Finance & Governance.
• Advise and support the CEO and Board on all financial matters, including risk management.
• Oversee the organisation’s finance systems, policies, and processes.
• Oversee operational activities, such as procurement, and relevant policies and procedures, ensuring alignment with organisational goals.
• Provide inspirational leadership to foster the development of high-performing teams guided by strategic objectives and a shared sense of purpose.
• To lead on the development of financial systems and processes in a way that can support innovation across the organisation e.g. the use of GIK and restricted funding as part of fundraising propositions.
• To work with the Finance Business Partners to ensure we have the appropriate processes and systems in place to inform financial decision making across the organisation and to provide a means of effective control.
• Define and promote a governance strategy that supports delivery of the strategic plan.

To be successful in this role you will need:

• Accountancy qualifications, preferably CIMA, ACA and ACCA, and a clear understanding of Charity Fund accounting (SORP 2008 and the Charities Act 2003)
• Extensive experience in financial management and interdepartmental budgeting in a senior leadership position (preferable charity/non-for-profit).
• In-depth understanding of the complexity of overseeing and managing finances, particularly in contexts of conflict and including banking, tax, cash-flow management, exchange rate fluctuations and impact on budgets and forecasts, financial reporting, legal compliance, and transferring of funds to community-based organisation.
• Senior leadership or previous Director of Finance experience with an understanding of costing funding bids and ensuring financial reporting systems meet under requirements
• Experience of engaging and working with diverse funding streams including commercial contracts and Trust and Foundations and multiple currencies and geographic jurisdictions,

To see the full list of key responsibilities and essential criteria, click the link.

Team Administrator - Programme Operations Team

Contract: Fixed Term, Full Time, 35 hours per week

Salary: £27,679 - £29,063 per year with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid

Want to use your skills in Administration and Stakeholders management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as a Team administrator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team

The Programme Operations Team enables the effective management of the International Programmes Directorate (IPD) through the provision of robust high quality programme management policies, processes, tools, management information and systems so that programme staff are empowered to undertake effective planning and delivery of programmes and projects as well as ensuring high quality reporting of programme performance to the wider organisation. 

About the Role

In this role you will support the senior management team in the Programme Operations Team by organising diaries, meetings and travel.  The role also plays a key administrative function across the team by tracking budgets, supporting managers in recruitment and onboarding and ensuring team internal and external communications materials are up-to-date. 

You’ll also: 

• Support senior management by managing diaries, meetings, and travel arrangements.
• Track budgets, assist with recruitment, onboarding, and update team communication materials.
• Provide admin support for the Programme Operations Director (travel, expenses, diary management).
• Arrange team meetings, prepare documents, and manage team assets (e.g., laptops, tablets).
• Ensure efficient admin processes for travel, invoices, budgets, and contracts.
• Arrange visas, flights, and accommodation for business travel.
• Maintain secure, updated team records (e.g., organigrams, JDs) and manage the team SharePoint.
• Handle financial administration, including processing expenses and invoices.
• Assist with training events, hosting visitors, and other ad-hoc tasks as requested.
• Uphold WaterAid’s values and ensure Health & Safety and Safeguarding compliance.

To be successful, you’ll need: 

• Proven experience in an office environment using similar skills.
• Proficient in Microsoft Office and adaptable to other systems (e.g., desktop publishing, video editing).
• Strong verbal and written communication skills.
• Excellent administrative skills, including diary management and minute-taking.
• Attention to detail with strong numeracy skills.
• Ability to support individuals and organizations at all levels.
• Methodical and able to manage multiple tasks independently to a high standard.
• Enthusiastic, proactive, and collaborative team player with networking abilities.
• Educated to A-level standard or equivalent experience.

Desirable Skills:

• Experience providing executive admin support to senior managers.
• Experience working or living in an international, cross-cultural environment.
• Interest or experience in the charity sector or international development.

View the full job description here

Closing date: Applications will close at 23:59 on 17th February 2025. Availability for an interview is required the week commencing 25th March 2025.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV. 

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Salary: £33,475 – £36,050 per annum (Pay Band 5A), depending on experience

Contract Type: Permanent, Full-time 37.5 hours per/week (Part-time may be considered)

Location: Unseen’s head office in Bristol or home based within the UK with periodic travel to Bristol and regular travel to client offices across the UK. Hybrid approach - a degree of flexibility will be required.

Purpose of the role:

The SBEM will help the Head of Business Services support our Business Services department by coaching and line managing our Delivery team, strategically building our services to maximise our impact, ensuring our systems are productive and making sure we are operationally resilient.

Responsibilities will primarily consist of:

• Client Management – Embed a team habit of continually improving and building upon our service offerings to maximise impact with businesses
• Service Delivery – Ensure our operations are resilient to change, new business or unexpected events
• Business Growth – Informs sales strategy and produces information on client drivers and suggestions to the team
• Knowledge – Evaluate our processes and systems for efficiency
• Team Management – Make sure our team are fulfilled and developing in their roles
• Team Wellbeing – Embody supportive leadership with wellbeing activities

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on 2nd February 2025.

Interviews will likely be held during the week of 24th February 2025.

Due to high demand, we may close applications before the deadline. As such, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

THE ROLE

This is an exciting opportunity for a database specialist looking for an organisation with purpose, where your work makes a difference to vulnerable children every day. This is a brand-new role in our organisation which is putting data at the heart of its new strategy.

WHO ARE WE LOOKING FOR?

As a person who is passionate about the power of data, you will have the opportunity to shape the way that the organisation captures and analyses fundraising income and other data to maximise income which will in turn enable us to support more children.

You will have a track record of managing a fundraising database in a charitable organisation and proven data analysis skills. This role will provide an essential link between the finance and fundraising & marketing teams and will suit someone who thrives on working collaboratively to achieve the goals of the organisation.

We are looking for someone with advanced skills in data management. Time management and problem solving are an essential part of this role.

STILL INTERESTED? HOW TO APPLY...

To apply for this position, please visit our website

Please note that Railway Children will only accept applications made using this application form and will not accept CVs, academic certificates or covering letters.

 Closing date: Sunday February 2nd at 5pm.

Candidates will be assessed on application and may be contacted before the closing date. At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

This post is subject to a range of background and reference checks including criminal records check.

Due to the number of applications often received, only those to be invited for interview will be informed of the outcome of their application. Applicants who have not heard within two weeks of the closing date should assume they have been unsuccessful. THANK YOU

Our team in the London borough of Wandsworth is recruiting for a Substance Misuse Team Leader, to join our management team in providing high quality recovery care to a diverse service user group. We Are With You is part of a consortium with SLaM NHS Trust, St Mungos and CDARS. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.

As Team Leader you will directly link in to the Service Manager, as well as working collaboratively with the Operations Manager and other Team Leaders, to ensure clear communication and meet the delivery needs of this service to support our clients to achieve positive outcomes. 

You will be responsible for collaboratively leading the With You psychosocial team to deliver a high level of performance by meeting targets and KPI's set to ensure we are providing the best service to our clients and improve treatment outcomes, whilst creating a supportive and inclusive environment for our staff team. 

This post requires excellent leadership skills to work innovatively and confidently, supporting staff in high performing recovery work, overseeing quality assurance and safeguarding and with the capacity to work within competing demands and tight timescales. 

The Wandsworth drug and alcohol service is based in Battersea and is located 10 minutes walk from Clapham Junction train station, which has a busy local shopping district.

This is a full-time role working 37.5 hours per week. The salary for this position is £26,000  -  £37,700 per annum plus an Inner London Weighting of £2,759 per annum.

Required Skills

Managing and developing your team to reach its full potential will be key to your success and will be your passion.  You will motivate your team to deliver exceptional services to those we support and will have the ability to connect quickly with both staff and service users, treating them respectfully and with dignity. This is a busy team, with multiple priorities ongoing, so it’s important that you are highly organised and able to manage your time effectively. 

You and your team will be responsible for delivering against targets, always ensuring the service is complying with all of the necessary requirements that arise from working in a social care setting. There'll be data analysis and administration tasks to deal with too, but that's all part of this busy and varied job that you take in your stride. You will have experience in managing a team, ideally within the charity or substance misuse sector and be a skilled leader. 

Above all, we are looking for someone who is passionate about what we do, with an inspiring and engaging approach. 

A full job description and person specification is available on request. Please note that this role may close early should sufficient applications be received, so early application is advised.

Diversity Statement 

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

Benefits

• Competitive salary
• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.

About The Company

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year. 

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

We Are With You.

Perinatal Mental Health (PNMH) Peer Support Service Manager/Deputy Chief Executive

• Are you ready to use your service management and leadership skills in a team passionate about improving emotional and mental well-being in the perinatal period? 

• Do you understand the emotional and mental health challenges during pregnancy or after the birth of a baby? 

• Have you got significant experience of service and performance management? 

• Can you lead, motivate and inspire a team? 

If this is you, Light Peer Support has an exciting opportunity for you to play a central role in the delivery and development of our core peer support services across South Yorkshire and contribute towards the growth of a small but ambitious charity supporting women and families in the perinatal period. 

About Light Peer Support 

Light is a mental health peer support charity, set up in 2010, which has grown to support parents and their families across South Yorkshire. We’re led by our passion to support mental health during pregnancy and beyond for all families from all communities.

From our hub in Sheffield as well as in Family Hubs across Sheffield, Rotherham, Doncaster and Barnsley, we work with families who are experiencing emotional and mental health difficulties in the perinatal period, working in partnership across the statutory and voluntary sector to raise awareness of perinatal mental health difficulties and the support available.

We’re committed to providing services that embrace diversity to support equity in service access and promote equality of opportunity.

The role 

Light delivers a perinatal mental health peer support service across South Yorkshire, working in partnership with multiple statutory and public sector funders to ensure that women and families have access to high quality peer support in the perinatal period, as part of an integrated mental health care pathway. 

Light is seeking an experienced and innovative service manager to lead and inspire the team and hold operational responsibility for the day-to-day management of our peer support service. This will include all aspects of service delivery, service development and performance management of the team to ensure our contract requirements are met and we continually promote excellence in peer support practice. 

The role will play a pivotal role in the continued development of Light, acting as a key contact for our commissioning partners and undertaking activities to support the growth and sustainability of Light. The post holder will deputise for the Chief Executive in her absence, supporting with the operational management of Light and the efficient running of the charity from our main hub in Sheffield. 

Equality at Light 

Light is committed to Equality, Diversity and Inclusion in all that we do and we welcome applications from people from all communities particularly under-represented groups. We're aiming for a workforce that is truly representative of the communities we serve. 

We're a family friendly employer and open to discussion on flexible working subject to service needs. 

How to apply

To find out more about this exciting opportunity, please download the Job Description/Person Specification and Application Form Below below and click the 'How to apply' button.

All appointments are subject to a DBS check. 

Applicants must have a Right to Work in the UK. 

As the Executive Director of Osmani Trust, you will lead our organisation in supporting young people and the community to do extraordinary things. Your responsibilities will include:

Strategic leadership

• Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes. 
• Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability. 
• Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees. 

Governance and organisational management

• Working closely with trustees to direct and deliver Osmani Trust’s objectives according to the charity's strategy. 
• Leading and supporting the OT team to fulfil objectives, emphasising service user needs, monitoring outcomes, and integrating learning into operations. 
• Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting. 

Financial management and human resources

• Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget. 
• Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards. 
• Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity. 

Fundraising

• Developing and executing OT’s fundraising strategy, exploring new avenues to diversify funding sources. 
• Collaborating with OT’s fundraiser to cultivate relationships with funders, submitting funding bids, and providing reporting. 
• Focus on growing unrestricted funds to reduce reliance on grants. 

Advocacy and influencing

• Cultivating strong relationships with stakeholders to amplify the impact of OT’s work. 
• Advocating for the needs of our service users to local authorities, GLA, Government, healthcare providers, and other relevant agencies. 
• Maintaining an effective advice and advocacy service, meeting quality standards and regulatory requirements. 

Dept: MARAC
Contract Type: Permanent
Location: Remote with occasional onsite work (London)
Hours: Full Time 35 hours M-F
Working Pattern: M-F equal hours
Grade / Salary Band: Band 3 £36,173
Line Manager: Head of Services
Direct Reports: N/A
Key Contacts: MARAC, Health, Training, CCR, Communities
Travel: Occasional on-site work

Benefits:

- 25 days holiday plus bank holiday (Pro rata)
- Flexible working
- End of Year shutdown
- Opportunities for Learning & Development

About Standing Together:

Standing Together is a UK-based charity dedicated to ending domestic abuse and creating safer communities. We work collaboratively with various stakeholders, including local authorities, police, and health services, to improve responses to domestic abuse and support survivors. We pioneered the Coordinated Community Response (CCR) approach in the UK, a multi-agency partnership model that ensures the safety of survivors while holding abusers accountable.

Through innovative training, advocacy, and community engagement, we empower individuals and organisations to challenge and change the systems that allow domestic abuse to persist. Our mission is to ensure everyone can live free from violence and abuse, fostering a culture of respect and equality. By leveraging research and best practices, we strive to influence policy and practice, making a meaningful impact in the lives of those affected by domestic abuse.

Purpose of the role:

The purpose of this role is to manage and oversee the operation of the Multi-Agency Risk Assessment Conference (MARAC) across the London boroughs, ensuring a coordinated and effective community response to cases of domestic abuse. The post-holder will be responsible for promoting collaboration among all relevant agencies, ensuring their attendance and active participation in MARAC meetings. The role also involves identifying and addressing common themes across cases to inform and improve service delivery, ensuring the safety and well-being of victims and their families.

Key Duties – What you will be doing:

- Liaise and coordinate with key local agencies to establish the terms of reference for the MARAC, including defining an agreed referral threshold and ensuring the volume of cases remains manageable for each MARAC meeting.
- Oversee the work of the MARAC Team, ensuring all activities align with best practice standards and contribute to the effectiveness of the multi-agency approach.
- Develop and maintain essential documentation to ensure the smooth running of the MARAC team, including the information-sharing protocol, referral forms, research forms, the At Risk List, and meeting minutes.
- Provide quarterly performance reports to the MARAC Steering Group, highlighting key outcomes, challenges, and opportunities for improvement.
- Adhere to all organisational policies, codes of conduct, and practices, and work within a framework of equal opportunities and anti-discriminatory practice.
- Represent the MARAC Team at local, pan-London, and national meetings, contributing to discussions and sharing best practices.

About You – Skills & Experience

- Experience working in a field requiring risk identification and mitigation.
- Experience in a victim-focused role.
- Proven experience working with external partners and stakeholders.
- Knowledge of multi-agency risk assessment principles.
- Strong team player with a positive attitude, excellent communication, and interpersonal skills.
- Excellent time management and organisational skills.
- Ability to use initiative and judgement when dealing with colleagues and partner agencies.
- Knowledge of domestic abuse, its dynamics, and its impact on survivors, particularly in relation to the MARAC process.
- Strong understanding of the coordinated community response to domestic abuse, with a commitment to collaborative partnership working.
- Resilience in managing challenging and sensitive situations.
- Thorough understanding of safeguarding responsibilities, particularly in the context of domestic abuse.
- Experience in adhering to organisational protocols, and in developing policies, procedures, and best practice guidance.
- Familiarity with project monitoring, evaluation, and stakeholder consultation processes.

Join Us If...

Join us if you're passionate about supporting survivors of domestic abuse and want to help make communities safer. You'll play a key role in managing the MARAC process and working with agencies to create real change.

Right to Work and DBS Check

Applicants must have the right to work in the UK and will undergo a Disclosure & Barring Service (DBS) check, funded by Standing Together, in accordance with Charity Commission guidelines. 

Equality, Diversity, and Inclusion

At STADA, we are committed to fostering an inclusive workplace. We do not discriminate based on race, religion, sexual orientation, disability, age, national origin, marital status, medical history, parental status, or genetic information. Our goal is to create a workforce that reflects society and ensures every employee feels valued and empowered to perform their best. We encourage applications from individuals of all backgrounds and experiences.

Information

Appointment will be subject to a satisfactory DBS check.

Please note that we may close this job advert early if we receive a high volume of applications

REF-219 358

Introduction – The Whiteley Homes Trust vision

Every member of staff is here to sustain a thriving community, with outstanding accommodation and care for older people of limited means and to develop and share our success, so older people can live happy and fulfilling lives.

Your job is to make Whiteley the best place to age in Britain.

Role Overview

This role will be responsible for supporting the Director of Operations to deliver the Community Services Strategy for the Trust in this new and exciting role.

The Head of Community Services will be responsible for overseeing and leading a comprehensive range of services and programmes that foster a supportive, engaging, and vibrant environment for senior residents. The role involves the management and development of social, recreational, health, and wellness services, ensuring the wellbeing of residents, enhancing their quality of life, and fostering a sense of community within the village. This will include overseeing the village shop, club house and bar functions, and a new café which will offer psychosocial support to this vibrant community, in addition to supporting the resident led activities within the village

You will manage and work alongside teams across volunteering, hospitality, and support to deliver activities and services for the mental, physical and spiritual wellbeing of our residents in order to reduce loneliness and isolation. You will also take a lead on implementing the dementia strategy for the village working closely with the Registered manager of our extra care facility and the head of housing.

This is a wide- and far-reaching challenging role but with lots of scope for innovation. As a new Registered Provider of Social Housing, the Trust is moving into a new era but wants to retain the ethos of almshouse charities, continuing to promote the health and wellbeing aspects of this special community where we aim to enable our beneficiaries to age well.

With the support of the Director of Operations, you will identify and deliver projects to generate income for future development of Community Services. You will engage in co-production with residents, whilst exploring opportunities to apply for grants or charitable funding, to enable these activities to be develop and grow in the future.

Whiteley Homes Trust Core Values:                                                                           

We encourage all our staff to play their part in demonstrating our core values in their day-to-day work with colleagues and customers

What will you be doing?

Main Responsibilities

· Drive and deliver on the implementation of strategic plans that support the move to a predominantly funded/volunteer supported and co-produced community, increasing income and reducing costs.

· Lead and develop community programmes that promote socialisation, engagement, and emotional well-being for residents.

· Create opportunities for older people in the local community to participate in a variety of recreational, educational, and cultural activities.

· With the support of the Leadership team and other colleagues assist in leading a cultural change programme where residents are empowered and active within the community, working collaboratively with TWHT employees.

· Line management responsibilities for the hospitality manager, volunteer services manager and shop assistant/manager (these services are key to the wellbeing of our residents).

· To oversee and manage the community budget, showing cost reduction and/or increased revenue year on year ensuring efficient allocation of resources while maintaining a high standard of service delivery.

· To ensure KPI’s are recorded and reported on a monthly basis to the Director of Operations

· Develop and maintain good working relationships with all residents, managers, members of staff, and the wider colleague team within Whiteley Village

· To ensure robust and transparent 2-way communication with residents of Whiteley Village.

· To build solid relationships with external stakeholders, supporters and local community groups in order to develop mutually beneficial support. Identify and manage any external funding sources or grants that can enhance community offerings.

· To work alongside the Head of Marketing and Communications, and Trust fundraising consultants to ensure that our charitable status, fundraising efforts and community success stories are shared widely.

· Recruit, train, and develop staff to ensure high levels of service delivery and resident satisfaction.

· Foster a positive work culture focused on resident-centric care and employee collaboration.

· Report on programme performance, resident feedback, and staff performance to the village management team working closely with the Head of Housing. Prepare reports and polices as required

· Ensure community services comply with relevant health, safety, and regulatory standards ensuring regular audits of designated areas are completed and risk assessments conducted.

· Promote a safe environment for all residents, staff, and visitors, ensuring policies and procedures are followed.

· Ensure open and effective communication with residents and families regarding available programmes, services, and any changes.

 

General

· It is the duty of all employees to ensure that a safe working environment and safe working practices are maintained at all times.  It is also the responsibility of management team to ensure full compliance.

· Undertake any other duties which may be reasonably deemed to come within the scope of the post, relating to the activities of the department.

· Ensures full compliance with all the Trust’s Policies and Procedures.

· To complete mandatory and job-related training as required.

· You will be responsible for the confidentiality, integrity and availability of all data which you have access to in the course of your work. You must not disclose any information of a confidential or sensitive nature about the Trust, any or our service users or any of our employees. There is an exception if you need to share this information as part of your job or if you are made to by law.

What you will need

Experience & Knowledge

• Proven experience (5+ years) in community services, social housing, senior care, or a similar leadership role within the health or social care sector.
• Strong understanding of the needs of elderly residents and a commitment to enhancing their quality of life. Experience of working with older people
• Excellent leadership, organizational, and interpersonal skills and line management experience.
• Management of poor performance
• Ability to manage budgets and resources effectively.
• Knowledge of relevant legal, health, and safety standards in aged care settings.
• Experience of engaging, developing and supporting communities
• Knowledge and understanding of community and social issues
• Strong conflict resolution and problem-solving abilities.
• Ability to build strong relationships with residents, families, and staff.
• A passion for creating a positive and inclusive community environment.
• Experience of managing or working in a charity or volunteer-led organisation

· Proven ability to work on own initiative and as part of a team

Personal skills/qualities

· An ability to adapt to line manage a variety of unfamiliar diverse roles and services

· An ambitious and innovative approach to community development and engagement

· commitment to services which provide support to vulnerable individuals for their mental, physical and spiritual wellbeing.

• A non-judgemental and positive attitude

· Good organisation skills, be flexible and self-driven to achieve.

· Excellent communication, interpersonal and team-building skills (written and verbal)

· Commitment to training and development

· Flexible and innovative approach to working.

· Decision-making and problem-solving skills.

· Strong general IT skills

· Honesty, reliability and trustworthiness.

· Sense of humour, emotional intelligence and resilience

· Commitment to the aims & objectives of The Whiteley Homes Trust.

Qualifications

· A degree level qualification in Housing, health or Social Care (or equivalent)

· Working knowledge of health and safety issues

Other information

WHT is committed to safeguarding and promoting the welfare of its staff and older people. We expect all our staff to be aware of their responsibilities to protect staff and residents from abuse or harm. Successful applicants will be required to undertake a DBS check and to provide proof of their right to work in the UK.

Note:  No role profile can cover every issue that may arise within the duties of the post at various times. The post holder will be expected to carry out any other duties from time to time that are broadly consistent with those in this document. Your flexibility and assistance in helping us achieve our vision is valued.