Operations Manager Jobs

About Us

The Faculty of Forensic & Legal Medicine (FFLM) is a Faculty of the Royal College of Physicians (RCP) and a registered charity established in 2005. Our mission is to advance education, knowledge, and good practice in forensic and legal medicine. We are dedicated to maintaining the highest standards of competence and professional integrity in the field, working closely with professionals, policymakers, and organisations to promote tolerance, equity, and excellence.

The FFLM also houses the Institute for Addressing Strangulation (IFAS), reflecting our commitment to tackling key societal challenges and supporting professionals in this critical area.

About the Role

We are seeking an experienced and visionary Chief Executive Officer (CEO) to lead the strategic and operational delivery of the FFLM’s aims and objectives. Reporting directly to the Board of Trustees and working closely with the President and senior officers, the CEO will play a pivotal role in driving the organisation forward, ensuring its long-term sustainability and impact.

The CEO will:

• Develop and execute a strategic vision for the FFLM, including 3–5-year plans to enhance our reputation and influence.
• Strengthen internal and external relationships with stakeholders, including professional bodies, government agencies, and policymakers.
• Oversee the organisation’s financial management, ensuring sound budgeting and sustainable income streams.
• Represent the FFLM publicly, managing media relations and acting as an ambassador for the organisation.
• Support and manage the FFLM’s office team and senior officers, fostering a culture of respect, inclusivity, and continuous improvement.

This is a unique opportunity to shape the future of a highly respected organisation at the forefront of forensic and legal medicine.

About You

The ideal candidate will be a strategic leader with excellent communication and organizational skills. You will have a strong understanding of the healthcare or forensic/legal sectors and be passionate about advancing education and professional standards.

Key Skills and Experience:

• Proven leadership experience, ideally within a charity, healthcare, or professional body.
• Strong networking and relationship-building abilities, with a track record of working effectively with diverse stakeholders.
• Excellent financial acumen, including budget management and income generation.
• Exceptional public speaking and media handling skills.
• Ability to manage and inspire a team, fostering collaboration and professional growth.
• Experience in developing and executing strategic plans.
• Commitment to Equality, Diversity, and Inclusion.

Do you want to make a real difference in the lives of survivors of sexual violence? An exciting opportunity has arisen for an exceptional professional to lead Greater Manchester Rape Crisis.

The Board is seeking to appoint a new CEO to lead the organisation and to provide strategic direction for its staff, volunteers and supporters. You will have effective and comprehensive leadership, management and communication skills, with experience of leading high performing teams. You will be a confident communicator and ambassador for GMRC.

If you have a strong empathy with this area of work; if you value integrity, compassion and teamwork; if you want to work in an inclusive and nurturing environment; if you have a feminist understanding of sexual violence and knowledge of the causes and impact then this could be the next career challenge for you.

Closing Date: Friday 14th February 2025 at 12 noon

Hours: 35 per week with the possibility of hybrid working

Annual Salary: PO7-PO8 starting at £52,805 - £56,073

Interview dates: TBA

FIXED TERM CONTRACT FOR 12 MONTHS WITH POSSIBILITY OF EXTENSION SUBJECT TO FUNDING

PLEASE NOTE this role is restricted to female applicants under the Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010)

It is a policy of Greater Manchester Rape Crisis that ex-service users have a waiting period of six months before applying for any posts as a paid employee.

Job Title: Youth Service Director
Location: The Baytree Centre, London
Hours: 35 hours per week (part-time considered)
Salary: £45,000 - £55,000 per annum (pro-rata for part-time)
Application Deadline: 4th February 2025 (interviews conducted on a rolling basis)
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.

About the Role:
As Youth Service Director, you’ll lead the Baytree Centre’s Youth Services, empowering girls and young women aged 6-18 through innovative and impactful programmes. Reporting to the CEO and working as part of the Senior Management Team, you will strategically align services with Baytree’s mission, manage a diverse team, and drive operational excellence to create measurable change in the lives of young people.

Key Responsibilities:

• Strategic Leadership: Shape the vision for Youth Services, aligning programmes with Baytree’s mission and addressing barriers to education, employability, and personal growth for girls in disadvantaged areas.
• Programme Oversight: Manage a diverse portfolio of educational, employability, and wellbeing programmes, embedding character development and ensuring high-quality delivery.
• Team Development: Lead and coach staff, fostering a culture of professional growth and excellence.
• Operational Management: Oversee six-figure budgets, optimise resources, and maintain safe, welcoming spaces for participants.
• Stakeholder Engagement: Build partnerships with funders, corporates, and community organisations, and engage parents to support their daughters’ development.

What We’re Looking For:

• Proven experience managing diverse teams and delivering impactful programmes.
• Deep understanding of challenges faced by girls in disadvantaged areas and expertise in creating educational and employability initiatives.
• Strategic leadership skills, including budget management and operational excellence.
• Strong communication, stakeholder engagement, and programme evaluation capabilities.
• Commitment to Baytree’s mission of empowering women and girls.

Why Join Us?
At Baytree, you’ll play a pivotal role in transforming lives and helping young women reach their full potential. You’ll work in a supportive, collaborative environment with opportunities for innovation and personal growth, all while making a tangible difference in the community.

For more information please see the attached detailed job description and person specification.

At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people.

Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey. 

Responsibilities and Person Specification: 

This role at Independent Age is a brilliant opportunity to work on our grant funding programmes, involving support of grant management, applications, assessments, and funding administration. The postholder will foster positive connections with funded organisations, service partners and individual grant holders, contribute to the review and analysis of grant and partnership reporting and evaluations, and help communicate the impact of grants working with multiple stakeholders. You will support with creating value-adding opportunities for grantees, from organising engaging training to hosting networking events.

A strong understanding of grant making and experience in supporting partnerships, a project, or programme of work, your collaborative approach, outstanding interpersonal skills, and commitment to customer service will be important for this role. You should also have excellent administrative and organisational skills, a keen eye for detail and be experienced in data management. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.

What it’s like to work at Independent Age: 

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. 

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. 

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.

You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.

Application Process: 

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role. 

Closing Date: 23:59 on Sunday 26th January 2025

Interview Dates:First Interviews will be held on 5th February 2025

Director - OneRichmond

Empowering Local Communities through Philanthropy

OneRichmond, an innovative place-based giving charity, is seeking a visionary Director to lead its mission of unlocking new funding and fostering local philanthropy across the London Borough of Richmond upon Thames. This is a rare opportunity to drive meaningful change in a community that values giving back, while addressing pressing hidden needs.

About OneRichmond:

With backing from City Bridge Fund and its parent charities, Richmond Foundation and Hampton Fund, OneRichmond connects individuals, businesses, and community organisations to jointly address inequalities within one of London's most vibrant boroughs. We raise and channel funds to create lasting impact for underserved groups, with a current focus on supporting unpaid carers. Operating as part of the London's Giving network, there is a clear commitment to fostering collaboration, innovation, and local engagement. We are currently a small charity, but with big ambitions.

About the Role:

The Director will lead the strategic development, operations, and fundraising efforts of OneRichmond. Reporting to the Board of Trustees, you will be the driving force behind establishing OneRichmond as a cornerstone of local philanthropy, engaging a wide array of stakeholders to create transformative change. You will bring an entrepreneurial outlook, coupled with the ability to thrive in a startup environment

Key Responsibilities:

• Fundraising: Develop and execute strategies to secure funding from corporates, high-net-worth individuals (HNWIs), trusts, and foundations.
• Strategic Leadership: Shape and implement the charity's medium- and long-term vision, in collaboration with the Board.
• Community Engagement: Build partnerships with residents, businesses, and local groups to embed the ethos of local giving.
• Governance and Operations: Oversee financial management, compliance, and operational excellence to ensure sustainable growth.
• External Relations: Represent OneRichmond at public events, campaigns, and in partnerships to raise awareness of local issues and opportunities for giving.

Who We're Looking For:
We are seeking an inspirational and tenacious leader, who combines strategic vision with hands-on implementation and can thrive in a start-up environment. An alignment of values and the motivation to make a meaningful difference for those living and working within the borough, and/or experience of place-based giving will enhance your application.

Skills and Experience:

• Exceptional communicator with proven success in fundraising across diverse income streams.
• Strong relationship-building skills with corporates, HNWIs, and local stakeholders.
• Experience in leading teams and managing start-up operations.
• Understanding of community engagement, grant-making, and charity governance.
• Financial management, planning, and budgeting expertise.

Terms and Benefits:

• Full-time, flexible role based in Richmond with hybrid working options.
• Salary: £60,000-£65,000 (with higher compensation for the right candidate).
• 5% employer pension contribution
• 28 days holiday

Initial two-year contract, extendable based on funding and performance

Timeline:
A Q&A webinar session will be hosted by OneRichmond Tuesday 4th February 6-7pm where they will share further insights and answer any additional questions you may have. Please register your interest in attending this webinar with your consultant to receive joining instructions.

Application deadline: Monday 17th February
Interview dates: TBC

How to Apply:
Charity People Ltd is acting as a recruitment agency advisor to OneRichmond on this appointment. Interested candidates are invited to submit a CV to Senior Appointments at Charity People and request a candidate pack. If you have further questions prior to applying, please contact Fabrice Yala at Charity People

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.

Closing date: 5th February 2025 at 23:59pm

Full time, Permanent

Hybrid - Whitechapel, London (1-2 days per week in office)

Salary: £55,600 - 57,630 per annum (salaries are graded against our pay framework and are not negotiable)

The B Corp Movement

B Lab UK is part of the global B Corp movement with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. The B Corp community is a global movement of businesses that provide leadership by demonstrating their commitment to people and planet. There are now over 9,000 B Corps spanning 102 countries and 160+ sectors. Some names you might have heard of include Patagonia, The Guardian, and Divine Chocolate.

Why this job?

B Lab UK is seeking a strategic leader to oversee the B Corp journey and help transform our certification and recertification processes. In this new role, you will be critical in ensuring an exceptional experience for companies applying to become B Corps. You will also steward the organisation in transitioning to a new set of certification requirements starting in 2026, playing a key role in transforming our internal processes to meet these new standards and realise the opportunities it presents to us.

You will lead the certification and recertification functions, overseeing performance, managing risk, and ensuring smooth operations. As a project leader, you’ll guide the transition to new standards, managing timelines and engaging stakeholders across the organisation to ensure a successful transformation. As an experienced people manager, you will line manage the Certification Manager and Recertification Lead (plus 2 indirect reports), fostering a high-performing team through coaching and development.

In addition, you’ll drive improvements in the customer journey, address challenges, and collaborate across teams to deliver a seamless certification and recertification experience. With responsibility for forecasting and performance metrics, you will work with our Global office to proactively manage certification capacity and ensure continuous improvement.

If you’re an experienced leader passionate about sustainability and process transformation, apply today to help shape the future of B Corp certification.

In this role you will:

• Support the Director of Growth & Product to implement B Lab UK's strategy and vision for an exceptional B Corp certification experience. 

• Work closely with the Certification Manager and Recertification Lead to design clear, effective processes for an outstanding customer journey.

• Take accountability for the performance of certification and recertification functions, identifying and mitigating risks through proactive engagement with the wider organisation.

• Spearhead the transition to new performance standards, coordinating a cross-functional team to ensure timely adoption and integration. Manage timelines, workstreams, and regular progress reviews to ensure smooth execution.

• Line management of the Certification Manager and Recertification Lead, fostering growth and development through coaching, performance management, and establishing effective ways of working.

• Drive projects that enhance the certification and recertification experience, acting as an escalation point for companies facing challenges and collaborating across teams to deliver a seamless, cohesive customer journey.

• Work with the Global office to forecast certification and recertification capacity and monitor key performance metrics.

Please refer to the job description below for full requirements of the role.

What we're looking for:

Remember no one has every skill or experience needed for this role and you’ll have the opportunity to learn a lot from the team. We believe someone who has a few of these is well suited to exceed in this role:

• Ability to successfully lead, motivate and develop a team.

• Ability to strengthen and implement strategies and processes for more effective work.

• Proven track record of successful project management, with ability to coordinate plans spanning multiple functions.

• Ability to implement organisational change/transformation.

• Exceptional organisational skills, with the ability to prioritise effectively and delegate when appropriate.

• Excellent stakeholder management and communication skills.

• Strong presenter of complex concepts, ability to communicate effectively internally and externally.

• Problem-solving, risk management, and ability to drive process improvements.

• An optimist who understands the role business can play in creating the future that benefits all people and the planet.

• An advocate for growth mindset and continuous improvement.

• A keen collaborator who values the ability to go further together with their colleagues and stakeholders.

• You thrive in a small team within a fast-paced, growing organisation.

Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).

What we give you:

• Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good
• Hybrid and flexible working, we have a high trust environment and are advocates for right place working
• Hybrid working (min 1/2 days per week in office)
• Flexible working hours (based around core working hours)
• Opportunity to work 4 days a week 
• 25 days holiday plus bank holidays (pro rata for part-time staff)
• 1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days
• Our office is closed between Christmas and New Year, no need to take extra holiday!
• Private Medical and Dental cover
• £200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme
• 2 paid volunteer days per year
• Enhanced Parental Leave and family friendly policies, including carers leave
• Learning and Development opportunities
• Enhanced Pension and Life Assurance
• Cycle to Work Scheme
• Income Protection policy
• Working in a flexible office workspace

B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.

Job description

To collaborate with colleagues within the Research and Analysis team, across CSE and external partners with on the project management of software and modelling projects, helping to schedule work within and across projects

Pay and conditions

• The role is full-time 37.5 hours per week.
• The salary for the role will be £41,802 - £50,071 per year.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Support the Modelling and Software Team in the planning and delivery of software products.
• Liaise with customers to understand user and stakeholder needs.
• Support the Modelling and Software Team & Development Team in business development of product roadmaps and strategy for existing and new software products.
• Support the Development Team in the pricing and production of bids involving software resource.
• Oversee a Quality Assurance function within the Modelling and Software Team in collaboration with CSE’s Analysts to ensure quality of outputs. 
• Plan and prioritise your workload while contributing to the timely and high quality delivery of work.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• A degree in a numerate subject.
• Several years of professional experience in software development or a related field.
• Proven track record of successfully managing software projects from planning to delivery, with experience using project management tools and techniques.
• Experience with software development life cycles, Agile methodologies, and project management techniques.
• Experience working on multiple projects simultaneously, with the ability to prioritize tasks effectively
• Experience working on business development projects, creating bids, pricing, and managing customer relationships.
• Excellent communication skills for working with both technical and non-technical stakeholders.
• Ability to build strong relationships with customers, colleagues, and team members.
• Strong analytical abilities for understanding user needs, analysing data, and making informed decisions about project direction and resource allocation.
• Excellent problem-solving skills and attention to detail.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification. Please complete the application form and provide a 2-page CV.

The closing date for applications is midday on Monday 20 January 2025.

Interviews are expected to take place week commencing Monday 3 February 2025. This may be subject to change.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Salary: £33,475 – £36,050 per annum (Pay Band 5A), depending on experience

Contract Type: Permanent, Full-time 37.5 hours per/week (Part-time may be considered)

Location: Unseen’s head office in Bristol or home based within the UK with periodic travel to Bristol and regular travel to client offices across the UK. Hybrid approach - a degree of flexibility will be required.

Purpose of the role:

The SBEM will help the Head of Business Services support our Business Services department by coaching and line managing our Delivery team, strategically building our services to maximise our impact, ensuring our systems are productive and making sure we are operationally resilient.

Responsibilities will primarily consist of:

• Client Management – Embed a team habit of continually improving and building upon our service offerings to maximise impact with businesses
• Service Delivery – Ensure our operations are resilient to change, new business or unexpected events
• Business Growth – Informs sales strategy and produces information on client drivers and suggestions to the team
• Knowledge – Evaluate our processes and systems for efficiency
• Team Management – Make sure our team are fulfilled and developing in their roles
• Team Wellbeing – Embody supportive leadership with wellbeing activities

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on 2nd February 2025.

Interviews will likely be held during the week of 24th February 2025.

Due to high demand, we may close applications before the deadline. As such, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

This is an exciting time for an experienced corporate fundraiser to join WWT and help to drive forward the corporate partnerships effort.

Corporate Partnerships Manager
Based: HQ Slimbridge, GL2 - Hybrid
Salary: £34,405.00 per annum
Vacancy Type: Permanent, Full Time (with some flexibility)
Function: Fundraising

About The Role

In this role, you will be building and managing partnerships with a wide variety of businesses that will generate significant income for the charity and help to raise our profile. Our corporate partnerships support projects in the UK and around the world, helping WWT to make game changing impact.

The role is a full time permanent role working 37.5 hours, Monday to Friday. Part time hours across 4 days or compressed hours across a 9 day fortnight will be considered.

The role is based at our Slimbridge HQ with the opportunity for hybrid working. You will be required to attend meetings in Slimbridge at least twice each month, and travel to our sites and partner offices occasionally.

About You

We are looking for a highly organised and innovative individual, with excellent communication skills and a track record in managing successful corporate partnerships. A flexible, collaborative and proactive approach will be critical for success, as well as the ability to manage competing demands on your time and deadlines.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

Closing Date: 26th January 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

Join Toynbee Hall as our Advice Manager (Mental Health Crisis Breathing Space) and lead a pioneering service that provides critical financial support to individuals in mental health crisis. This is a unique opportunity to shape the delivery of a highly specialised debt advice service that sits at the intersection of financial and mental health support.

 As the Advice Manager, you will:

• Oversee the day-to-day operations of the MHCBS service, ensuring smooth delivery and compliance with FCA regulations.
• Lead and manage a dedicated team of Debt Advisors and a Mental Health Practitioner.
• Work closely with Approved Mental Health Professionals (AMHPs) and referral partners to ensure eligible clients receive tailored financial support during crisis treatment and beyond.
• Conduct quality assurance processes, including case file reviews and audits, to ensure high standards of advice delivery.
• Collaborate with the Training and Wellbeing Manager to support staff development and wellbeing.

What we’re looking for:

• A Certificate in Money Advice Practice (CertMAP) from the IMA (or equivalent).
• Proven experience in team management, quality assurance, and service delivery in the debt advice sector.
• Excellent interpersonal skills and a strong understanding of issues affecting clients in mental health crisis.

This role is ideal for a skilled manager with a passion for combining financial expertise with mental

Scope of role

The Advice Manager (Mental Health Capacity Breathing Space) will oversee the delivery and effective management of the Mental Health Crisis Breathing Space (MHCBS) service, ensuring it operates smoothly and meets the required standards and compliance. This role involves guiding the MHCBS team, setting clear objectives, conducting eligibility checks, and auditing the quality of advice and casework to ensure compliance with internal and external guidelines. The Team Leader will work closely with mental health professionals and external partners to coordinate client referrals and manage the ongoing support provided to clients throughout their crisis treatment and beyond.

Key Responsibilities

Service Delivery Management: Oversee the day-to-day operations of the Mental Health Capacity Breathing Space (MHCBS) service, ensuring it runs smoothly and effectively, meeting all internal and external standards, and ensuring uninterrupted service delivery.

Team Leadership and Line Management: Lead, manage, and support the MHCBS Debt Advisors, ensuring they are well-equipped to deliver high-quality, compliant debt advice. Conduct regular supervisions, Case File Reviews (CFRs), and Observations to monitor performance and provide guidance.

Referral and Eligibility Management: Manage the process of client referrals from Approved Mental Health Professionals (AMHPs) and other partners. Ensure all referred clients meet the eligibility criteria for the MHCBS service, working closely with mental health professionals to facilitate smooth transitions into the service.

Quality Assurance and Compliance: Ensure that all advice provided through the MHCBS service meets internal quality standards, funder requirements, and complies with regulatory frameworks such as the FCA guidelines. Conduct regular audits of casework and contribute to maintaining high-quality service provision.

Collaboration with Training and Wellbeing Manager: Work in collaboration with the Training and Wellbeing Manager to identify the training needs of MHCBS Debt Advisors, ensuring they receive the necessary support and development opportunities to maintain service quality and staff wellbeing.

Client Support and Engagement: Oversee the delivery of ongoing support to clients throughout their mental health crisis treatment and beyond, ensuring they are equipped with the tools and advice to stabilise their finances and work towards long-term debt solutions.

Partnership and Stakeholder Engagement: Collaborate with external partners, including mental health services, referral organisations, and internal teams, to ensure that clients’ financial and mental health needs are addressed holistically. Maintain strong working relationships with all stakeholders to enhance service delivery.

Please download the full Job Description for more details.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

With a new CEO and an ambitious and inspiring new vision, Rape Crisis South London are looking for a skilled and analytical Director of Finance to drive organisational financial strategy towards our time of significant change and growth.

As part of the SLT, the Director of Finance will be responsible for the current and future financial management strategic leadership for of Rape Crisis South London, working within a multi-disciplinary organisation to achieve deliverables for our clients. 

Previous experience of effective senior leadership and senior management skills is key in leading and developing a high calibre finance function for Rape Crisis South London, ensuring financial growth and sustainability in the next 5 years. The successful applicant will also be able to demonstrate their support for Rape Crisis South London’s values and commitment to feminist principles.

The position is offered as permanent, full-time opportunity, with three days in the office. The post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

To apply, please upload an up-to-date CV and cover letter (of up to 1,500 words) identifying how you meet the essential and any desirable qualifications, skills and experience by clicking on the ‘Apply’ button. 

We’re here to prevent children from becoming involved in violence. We do this by finding out what works and building a movement to change things. We need to inspire and connect with youth justice services across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.

We are making good progress building the evidence of what works within and around youth justice to reduce violence, with new Practice Guidance and implementation resources due next year on diversion, mentoring and sports programmes. But the big risk is that we publish these resources and nothing changes. That’s where you come in! 

Key responsibilities include: 

Working out the best way to make this change happen by getting more senior leaders within youth justice to use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making. 

Creating practical tools and resources that help leaders put evidence into action. 

Supporting the scoping and commissioning of behavioural insights research to support effective evidence mobilisation plans and strategies.

About you: 

You understand the youth justice sector. You really understand how youth justice services work, from Heads of Services to frontline officers. You have experience working in/with youth justice, ideally in a role that worked with young people who are vulnerable to or involved in violence. You might have previous experience of supporting a youth justice to reflect on and adopt evidence-based practice.

You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 

The wide salary range reflects our flexibility to tailor the role to the right candidate’s experience, with the exact responsibilities and leadership level decided during the interview process. 

Warm Wales delivers a wide range of fuel poverty, sustainable energy and regeneration-based schemes.  The company was established by the National Grid in 2004 and became a Community Interest Company, the first in Wales, in early 2006.  Being a CIC means that our profits are reinvested in the communities in which we serve, making sure it’s those who require our help who benefit most.

We deliver a wide range of projects across Wales, working with partners in the public and private sectors to help provide homes with affordable warmth and to alleviate fuel poverty.

Regular dialogue with the Welsh Government allows us to provide challenge on plans and policies within the energy sector and position ourselves as leaders within the fields of energy efficiency and fuel poverty reduction across Wales.

Projects Director

Reports to CEO

Are you a dynamic collaborator with a passion for delivering impactful projects?  We are on the lookout for a Projects Director to oversee the management oof our projects and drive forward organisational improvement, prioritising efficiency.

As Projects Director, you will be responsible for multiple projects in different areas in Wales. Your role as a director may require regular travel to the North office to ensure support for managers and other employees and to maintain an understanding of each project's status.

Job Summary

The Projects Director is a pivotal leadership role responsible for overseeing the operational management of projects for the organisation.  

In this role, you will monitor project progress and outputs, ensuring high standards of delivery.

You will work to ensure organisational goals are met while fostering a positive and productive work environment.

Responsibilities:

Knowledge and understanding

• develop and maintain an awareness of rules and regulations e.g. Welsh Government, regulatory bodies and third sector organisations to ensure Warm Wales is delivering grant schemes effectively.

Project oversight

drive success across multiple projects at the same time, in different geographic locations involving a variety of employees and managers

• implement strategic plans that meet the organisation's goals and objectives using given resources.
• develop considered implementation plans for new projects
• track and manage project implementation, conducting regular reviews to ensure projects are accountable, accurate, and meet financial deliverables and obligations.
• analyse performance figures and forecast future activity levels and volumes accurately
• work with the Exec team to manage financial planning, budgeting, and resource allocation to ensure sustainability
• lead the team of 4 Project Managers, identifying opportunities for improvement and development
• provide comprehensive final reports and project closure when required.

Change management

• recommend changes as necessary to ensure projects are on schedule and producing satisfactory results
• develop effective ways to overcome challenges

Stakeholder management

• prepare presentations and reports as required for funders and the Board and Exec team
• cultivate relationships with key stakeholders including funding partners
• update stakeholders on project progress, changes from original plans, and existing or emerging risks
• produce appropriate and relevant documentation for all stakeholders
• represent Warm Wales at public events, meetings, and conferences to enhance the organisation’s visibility and reputation

Quality and Risk management

• compliance with contractual obligations, funder regulations, legal and regulatory requirements and internal policies
• ensure adherence to quality standards, working with the Quality Manager
• improve processes where feasible to drive best practice
• identify and manage risks to avoid delays or reputational damage

Requirements

In this role, you will demonstrate your ability to direct projects and understand expectations from all stakeholders. You will have:

• Proven experience in a senior leadership role within a non-profit or similar organisation.
• Ability to provide strong leadership and direction with a collaborative management style
• Relevant qualifications in project management, business administration, or a related field
• Excellent computer skills and ability to measure project performance using appropriate tools, systems, and techniques
• Ability to make strategic decisions based on comprehension of the context and impact
• Strong attention to detail in all aspects of project management

We have an exciting opportunity for a cataloguing archivist to join Girlguiding to complete the cataloguing of our core collection.  Our archive helps tell the stories and personal memories of young girls and women over 100 years, as well as recording the charity’s foundation, governance and activities as the UK’s largest youth organisation dedicated completely to girls.

You’ll have experience of working with and preserving a range of formats to produce a new catalogue, as well as assessing and repackaging records and artefacts.  Being proactive and confident in working independently, you’ll also have excellent attention to detail and effective communication and organisation skills to successfully deliver the project.  The resulting finding aid and collection care will support the work of the archivist and help improve accessibility of the collection.

About Girlguiding

This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.

We’ve begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We’re on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with out hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.