Operations Manager Jobs in West Midlands

Join our clients team to oversee and enhance the entire membership lifecycle. This role is pivotal in managing membership applications, renewals, and accreditation processes, coordinating closely with voluntary assessors and committees through their CRM and software systems.

In this role, you'll lead the registration and accreditation team, ensuring efficient membership renewals, managing enquiries, and coordinating lifecycle communications. Responsibilities include overseeing member applications, maintaining registrant integrity, supporting assessment panels, and handling CPD audits. Additionally, you'll manage CRM processes related to memberships, address system issues, support financial workflows and provide insightful reports to the Board. As a team leader, you'll also line manage, develop and guide one team member, ensuring they are well-trained and that all processes run smoothly and efficiently.

Experience Required:

• Strong background in membership operations
• Proven experience coordinating customer service functions
• Familiarity with registration and professional recognition processes
• Experience in managing one or more direct reports
• Experience with CPD audits and course accreditation administration

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking to recruit a Public Events Manager to join our dynamic Events team based at our Midlands site. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £30,000 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

Purpose of the Public Events Manager role is to:

The principle purpose of the role of Museum Public Events Manager will be to lead the development of our public events programme at their site and all aspects of its implementation. The post holder will work closely with the Head of Events and Catering to develop our Public Events strategy and how it is applied into the relevant location. This will include responsibility for all aspects of event planning, delivery and management, all key partner development and management, all audience development and evaluation and all events budgeting and commercial performance.

Key responsibilities of our Public Events Manager include:

• To work with Head of Events and Catering to develop our Public Events strategy, that articulates the long-term objectives of the programme across all Museum sites and audience groups
• To lead the development of the annual public events plan for Midlands. This plan will provide a schedule for each event that comprises the programme and outlines our key commercial and visitor experience goals for each event
• To lead the implementation of the public events programme at Midlands. This will include taking responsibility for the management of major public events and the delegation of selected elements of the programme to the Public Events Executive, where appropriate
• Take lead responsibility for the management and development of 1 FTE. This will include all aspects of objective and appraisal setting and the development of all training and development objectives
• Take lead responsibility for the management of the Public Events Volunteers, working with our Volunteering team to develop the team
• To work closely with the Operations and Visitor Experience team to deliver events, this will include staff briefings for events and training to deliver activities
• Take lead responsibility for the development of all post event analytics and their dissemination to key stakeholders around the Museum. This will include working closely with the Campaigns and Digital Marketing teams to ensure event analytics are effectively integrated into our wider Audience Development Plan
• Work closely with the Marketing and PR department to develop marketing plans for events, design work and copy

What we are looking for in our Public Events Manager:

• Demonstrable and proven experience of working within a busy public events function
• Demonstrable and proven management level experience
• Strong project or event management skills
• Articulates the Museum’s purpose and objectives and supports their team to see their role within it
• Confidently engages with stakeholders and colleagues at all levels, both internally and externally
• Motivates and provides confidence to team members, allowing them to utilise their skills and knowledge and act with relevant level of autonomy

Closing Date: 21st October 2024
Interviews will take place on 05th November 2024

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

Location: Hybrid working - Any UK Trust office

Interviews: 18/11

For more information or to apply, please click 'apply now' to be directed to our careers site.

We’re looking for an experienced Change Programme Manager to join our Programme Development team on a maternity cover basis. This is a great opportunity to join a dynamic and innovative team who are responsible for the delivery of key changes to our programmes. The team develop market-leading programmes that combine face-to-face and digital learning to support young people.

In this role you will be responsible for supporting the delivery of the Programme Development roadmap, ensuring that projects are effectively initiated, scoped and delivered successfully; on time, on budget and to requirements. You will work closely with colleagues across The Trust to successfully deliver these projects throughout the delivery life cycle from inception to launch, including proactively managing risks and issues and ensuring control of project timelines, budgets and deliverables.

This role is perfect for you if you have excellent communication skills, enjoy defining solutions to resolve challenges and are great at bringing people together and leading a team.

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We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Change Programme Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Change Programme Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3243 

Position: Fundraising Manager (reporting to CEO/ Head of Operations)

Location: Work from home (within 2 hours commute of London) – ability to attend meetings in London and national programmes on adhoc basis

About the Organisation: The Aleto Foundation is a dynamic and forward-thinking charity committed to promoting social mobility and empowering talented young people to reach their full potential. Our mission is to provide opportunities for personal and professional growth to individuals from disadvantaged backgrounds. Through our diverse range of programmes, we aim to foster leadership skills, cultivate resilience, and unlock the potential of future young leaders. Founded by Sir Ken Olisa in 2010, The Aleto Foundation has helped to develop over 1,000 young people through leadership and mentoring programmes to date. As we continue to grow and expand our reach, we are seeking a talented and passionate Fundraising Director to join our team.

Position Overview: As the Fundraising Manager, you will play a pivotal role in driving our fundraising efforts to support our mission. Working remotely, you will lead and implement innovative fundraising strategies to secure funds from a variety of sources, including individuals, corporations, foundations, and government grants. Your expertise will be instrumental in enabling us to reach our financial goals and make a lasting impact on the lives of those we serve.

Key Responsibilities:

Develop and Implement Fundraising Strategies: Create and execute comprehensive fundraising plans to achieve annual revenue targets, focusing on major gifts, fundraising campaigns and corporate partnerships.

Cultivate and Manage Relationships: Build and maintain strong relationships with donors, partners, and stakeholders to enhance their engagement with our mission. Develop and implement donor stewardship programmes.

Grant & Trusts Bid Writing: Lead grant and trust fundraising efforts by researching opportunities, crafting compelling proposals, ensuring compliance, and fostering relationships with funders to secure vital financial support for the charity's mission and programmes.

Innovative Campaigns: Lead the development of creative and effective fundraising campaigns to engage existing donors and attract new supporters. Utilise digital platforms and social media to enhance fundraising efforts.

Collaboration: Work closely with the executive team, head of programme delivery, and communications staff to align fundraising strategies with the overall organisational goals and messaging.

Budget Oversight: Manage the fundraising budget efficiently, ensuring resources are allocated effectively to achieve maximum impact.

Qualifications:

• Proven experience in fundraising, with a focus on major gifts, corporate partnerships, and grant writing.

• Strong networking and interpersonal skills.

• Demonstrable track record of meeting and exceeding fundraising targets.

• Excellent written and verbal communication skills.

• Ability to work independently and remotely while maintaining a high level of productivity and motivation.

• Familiarity with social mobility issues and a passion for making a positive impact on individuals' lives.

Application Process: If you are passionate about fundraising to help make a difference to the work Aleto does to positively impact the lives of talented young individuals, we encourage you to apply. Please submit your CV, along with a cover letter outlining your relevant experience, salary expectations and why you are interested in the role.

The Aleto Foundation is an equal opportunity organisation. We value diversity and encourage applicants from all backgrounds to apply. Shortlisted candidates will be contacted for an interview.

Note: Only successful applicants will be contacted. We appreciate your understanding in this matter.

Thank you for considering joining The Aleto Foundation and contributing to our mission of empowering young leaders and fostering social mobility.

The role offers the chance to work across the financial functions and offers an experience through a breadth of finance work across the organisation making it a varied and a well-rounded role.

The Finance Officer is part of the Organisational Support and Development (OSD) team at the Tax Justice Network, which is led by the Director of OSD, and the role reports to the Head of Finance and Reporting. The OSD team leads and delivers on a range of operational services from finance management, risk management, project management, event management, human resources, IT systems and other enabling functions. The team is also responsible for fundraising for the organisation. This includes respond to calls for proposals, track funding opportunities and engage with donors regularly.

Key responsibilities

• Undertake the day-to-day bookkeeping including accounts payable, accounts receivable, banking payroll and general ledger maintenance
• Ensuring accuracy and integrity of all financial records and keeping a clear audit trail of all financial records
• Manage the staff payroll process including pension, HMRC and other related processes
• Manage the periodic payment runs and ensure that all payments are paid on time
• Supporting financial planning and reporting for project proposals, project reporting and management reports
• Support with project and year end audits schedules
• Assist in the preparation of accruals, prepayments and other journals
• Maintaining fixed asset register
• Provide guidance to team on internal financial processes and policies and assist with queries and escalating them as necessary
• Ensure organisational adherence to our internal and funder specific procurement policies
• Undertake other financial administration work and supporting the wider OSD team on team responsibilities and duties as required

Person specification

Skills and experience

Essential
• Holding or working towards a CCAB, CIMA or overseas equivalent qualification
• Hands on experience of working in a finance department of charities or not for profit organisations
• Experience of carrying out detailed reconciliations, and can demonstrate a keen eye for detail and a thorough and methodical approach in all work
• Strong IT skills with intermediate knowledge of Excel and cloud-based accounting software (preferably Xero)
• Ability to communicate effectively, accurately and succinctly in English, in writing and verbally
• Excellent interpersonal skills

Desirable
• Experience of producing financial reports for a range of purposes
• Experience of working with multi-currency transactions and cash holdings
• Experience of working with EU funded grants
• Experience of working with a variety of cloud-based platforms such as Airtable, Xero, SharePoint, Slack and Zoom

Attributes

Essential
• Ability to work collaboratively as part of a team and independently with a high degree of initiative
• Flexible and able to manage a varied workload and deadlines
• Ability to deliver work of a high standard with excellent attention to detail
• Knowledge of UK and / or EU financial regulations
• Resourceful and flexible approach with a “can do, will do attitude” and willingness to learn and adapt

Desirable
• Passion for tax justice and international development issues
• Previous experience of grant management
• Use of electronic banking software

Important Note: Due to the nature of the role we will only consider applications from candidates based in or around Birmingham.

People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.

We are looking for people who are: passionate about addressing economic injustice, hold a deep knowledge and connection to Birmingham and are capable of working with and supporting changemakers and community groups across the city.​

We have worked in Birmingham for five years and the need and urgency for our work is greater than ever, with the many live grassroots campaigns across Birmingham mobilising people to come together to save libraries, youth services and social housing. We know that a shared root cause of all of these crises is the city’s economic system. 

This role leads our work across Birmingham to help build our collective capacity to analyse, strategise and take action for economic system change in the city. It will coordinate our Programme team to deliver different initiatives that support a growing movement for economic justice across the city - particularly focused on building support and engagement amongst grassroots changemakers and communities experiencing economic injustice. It will manage projects and resources, conduct programme development and delivery, oversee outreach and partnerships, changemaker recruitment and contribute to fundraising - ultimately play a key role in shaping our regional impact. This position is crucial in coordinating our work across Birmingham and driving meaningful collaboration with local and national stakeholders, in particular working collaboratively with Economic Justice Brum, a long term initiative working on local economic systems change.

Online Open House

Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.

You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious?  This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.

Sign up here:https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration 

Job Description

Birmingham Programme Development

• Working closely with the Programme Director and the Programme Team, lead the translation of People’s Economy’s strategy into a programme of work in Birmingham
• Working closely with the Programme Director and the Programme Team, identify the resources People’s Economy needs to deliver its strategy in Birmingham and contribute to fundraising for the organisation’s programme of work in Birmingham
• Working closely with Programme Director lead outreach and relationship building with community and civil society partners, including members of the Economic Justice Brum
• Working closely with the Head of Community, lead the development of People’s Economy’s programme of outreach and relationship building with changemakers in Birmingham including current grassroots campaigns such as Save Birmingham, Save Birmingham Youth Service (SBYS), Ladywood Unite, Save Druids Heath and the Birmingham Fair Housing Campaign.

Birmingham Programme Delivery

• Working closely with the Programme Team, coordinate the delivery of People’s Economy’s programme of work in Birmingham and ensure it is well embedded, integrated and supportive in the local economic justice landscape
• Play a leading role in our collaborative work with Economic Justice Brum ensuring consistent coordination, support and relational working
• Lead our work on developing and delivering a creative communications plan for Economic Justice Brum, as People’s Economy is its appointed communications partner
• Lead on organising the logistics and resources required to effectively deliver People’s Economy’s programme of work in Birmingham 
• Working closely with the Programme Team, coordinate the monitoring, evaluation and learning of People’s Economy’s programme of work in Birmingham
• Working closely with the Programme Team, recruit and onboard changemakers from Birmingham to opportunities within People’s Economy’s training and support programmes
• With support from the Head of Training, contribute to the delivery of learning and skills sessions when appropriate
• Facilitate spaces and workshops for our changemakers, partners and other stakeholders
• Maintain relationships with changemakers from Birmingham while they are involved in People’s Economy’s programmes and act as a key point of contact

Supporting other work strands

• Feed into the development and implementation of other work strands including community building and the organisational communications strategy

Managing projects and people

• Work with the Head of People and Operations to recruit freelancers to help deliver People’s Economy’s programme work in Birmingham
• Line manage freelancers contributing to People’s Economy’s programme of work in Birmingham, and any staff roles which (in future) report to Programme Manager Birmingham
• Manage (or contribute to) non-programme projects that contribute to achieving People’s Economy’s goals, as agreed with the Programme Director
• Work collaboratively with the Programme Team to ensure a joined-up approach across People’s Economy’s work Financial management and income generation
• With support from the Programme Director, develop and manage budgets for programme work in Birmingham
• With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders

Financial management and income generation

• With support from the Programme Director, develop and manage budgets for programme work in Birmingham
• With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders

For full role description and person specification see attached application pack

Salary: £40,000 - £44,000 per annum
Location: Home-based OR office-based in Glasgow or Sheffield (with hybrid flexibility up to 3 days a week from home)
Hours: 35 hours per week

As the Community Fundraising Manager for this household charity brand, you'll play a central role in helping them support those affected, through innovative community fundraising strategies that inspire and engage. There is opportunity to significantly grow income in areas of the patch across Scotland, North and Midlands.

What You'll Do as a Community Fundraising Manager:

• Lead & Innovate: Guide your team to success, driving the community fundraising programme across your region and beyond. Your creativity and insight will shape the strategy for sustainable income and new supporter engagement.
• Exceptional Supporter Experience: Focus on delivering a top-tier experience for fundraisers through targeted supporter journeys, engaging events, and personalised communication.
• Team Leadership: Manage a team of six, including two direct reports, and inspire them to excel, creating a positive and inclusive work environment that brings out the best in everyone.
• Data-Driven Strategy: Oversee fundraising operations, reporting, and analysis to ensure that insights are at the heart of decisions, helping to grow income from both new audiences and loyal supporters.

About You:

• Your previous experience in community or relationship fundraising has equipped you with the skills to build effective strategies and exceed income targets.
• You are skilled in team leadership, bringing a supportive, hands-on approach to help your team achieve their best.
• With a focus on stewardship and data-led decision-making, you know how to build relationships that translate into meaningful support.
  

Apply today to become the Community Fundraising Manager for this fantastic health charity and support many lives affected by a terrible disease. If this sounds like you, please do get in touch and we look forward to speaking with you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Prospectus is excited to be working exclusively with Lupus UK in their search for a Finance and Resources Manager to take lead responsibility for the effective and efficient day to day operation of the organisation's finances. This is a part-time (4-days a week), permanent role offered remotely, hybrid or office based.

Lupus is a chronic autoimmune disease which is uncommon, complex and poorly understood. It affects the immune system and can cause lasting damage to the kidneys, skin, heart, lungs and/or brain. Lupus disproportionately affects women and people from Black African, Caribbean, and Asian ancestries. Around 50,000 people in the UK are thought to have lupus (approximately 1 in 1000).

LUPUS UK is the only national charity supporting people living with lupus and those that care for them. We hold an ambition for a world where people with lupus can live full and active lives. We work hard to empower people by providing information about lupus and offering support, so their voices are heard and their condition diagnosed and managed effectively.

Reporting to the CEO, the Finance and Resources Manager will ensure the effective, accurate and efficient day-to-day management of all financial matters, including preparing monthly management accounts and cashflow forecasts. The postholder will be responsible for providing strategic financial advice and analysis to the CEO and Board by preparing and presenting finance papers. Additionally, the postholder will lead on the relationship with Landlord, HR, IT and legal service provides. The Finance and Resources Manager will play a full role in the senior leadership team, contributing to the overall development of organisational capacity.

To be successful, you will have considerable experience of day-to-day financial management in a comparable role. You will have detailed knowledge of accounting principles and proficiently in accounting, with an accounting qualification beneficial, but by no means essential. You will have demonstrable charity sector experience, including strong knowledge of Charity SORP, gift aid claims and restricted/unrestricted charity funds. You will have excellent communication skills, able to be a strong team player and contribute to the overall development of the organisation.

To discuss this role further, in the first instance please apply with your CV only.  Strong candidates will be contacted for a more in-depth conversation and the full job description.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. 

In her time in parliament Jo Cox MP established a commission on loneliness with Seema Kennedy MP. After her murder this became known as the Jo Cox Loneliness Commission, and was pivotal in bringing about and influencing the UK government’s first loneliness strategy.

Seven years on from the publication of the Jo Cox Loneliness Commission’s report, we have received funding from The Astra Foundation to establish a new Loneliness Policy Group for the voluntary sector to ensure a joined up approach and collaboration on this issue.

As Public Affairs and Policy Manager (Loneliness) at the Jo Cox Foundation you'll establish this group and lead it, working with trusted partners to generate policy recommendations and engaging policy makers, elected representatives, and other decision makers to advocate for their implementation. 

As you would expect the Jo Cox Foundation has historically strong relationships with politicians across parties. This is especially true of our work on loneliness, where we continue to have unrivalled access to Ministers and Civil Servants.

This is an incredibly exciting opportunity to develop this area of work at the Foundation and drive policy change for the loneliness sector. Through this, you’ll continue the positive legacy already established for Jo in the field of loneliness and support our vision of a less lonely, better connected society in the UK.

Could you contribute to our mission of promoting responsible business practices through effective digital communications?We are seeking a dynamic and experienced Digital Marketing Manager with a specialised focus on website and social media management to join our marketing team.

This role will oversee the daily operations of our website, ensuring delivery of an optimal user experience, meeting performance objectives, and driving engagement and conversions.

In this role, you will be responsible for developing and executing a comprehensive website and social media strategy that aligns with our digital marketing goals and enhances our online presence. 

This is an exciting opportunity to leverage your expertise in website management, SEO, and web analytics to make a significant impact on our digital growth and success. You will also support our social media teams in planning and support.

The successful candidate will be a WordPress CMS expert with a strong grasp of UX and a proven track record in website management and digital marketing for large organisations. You should have experience in web analytics and reporting, as well as strong project management skills to lead cross-functional teams.

You’ll also bring professional experience in delivering social media strategies, with the ability to create compelling, engaging content. A solid understanding of social media tools and platforms, including Canva, is essential. Experience in managing paid social media campaigns is a must, along with proficiency in content management systems for updating web content.

Knowledge Required:

• Strong understanding of WordPress CMS, website management, SEO, web analytics, and digital marketing principles.
• Knowledge of Website security, HTML, CSS, and basic web development practices.
• Expertise with web analytics and social media measurement tools (e.g., Google Analytics, GA4) and SEO tools (e.g., SEMrush, Moz).
• Understanding of UX/UI principles and best practices.
• Experienced at planning, writing, and managing organic and paid social media campaigns (e.g. LinkedIn, meta, X, Google ads)
• Experience with digital marketing platforms, tools, and technologies.

Application Deadline: 7 November at midnight

Note: This position is a fixed-term contract covering maternity leave.

Business in the Community are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and we are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential. 

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

We are delighted to be delivering the National School Breakfast Programme. Family Action is committed to supporting child development, and we believe a healthy school breakfast, without barrier or stigma, can set up children to succeed and give them the very best chance to learn. Working with schools across the country, the post holder will make a vital contribution in ensuring thousands of children in disadvantaged areas have a healthy breakfast at the start of the school day.

As a School Breakfast Coordinator, you will be required to work directly with schools to recruit them to the programme, facilitate the successful set up of breakfast delivery in their schools and provide ongoing support and advice. A big part of this role will be to proactively contact schools to offer them a virtual meeting to support them to sustain and grow their breakfast provision. 

Main Responsibilities:

• Proactively contact schools to offer online meetings and support in the ongoing delivery of their breakfast provision. Offering advice and guidance to increase the number of children having breakfast each day
• Respond to school queries via a support desk either by phone or email in a timely manner. Escalating to colleagues within the service as appropriate.
• Share knowledge, ideas, feedback and evidence of good practice with schools to inspire and encourage improved delivery of the breakfast provision.
• Work closely with colleagues and partners supplying the service delivery, ensuring any issues relating to Food orders, deliveries or provision help are reported and action is taken immediately.

Main Requirements (for details check the job description and person specification):

• The successful candidate will preferably be educated to degree level or relevant professional qualification to level 3. Have experience of working in customer service environments or experience of being first point of contact and providing high quality support.
• Experience of working in an educational setting or in partnership with schools or other educational providers and knowledge of how schools operate.
• Experience working in a remote team with the ability to confidently build relationships with a range of professionals, stakeholders and services.
• Excellent interpersonal and presentation skills including the ability to engage a range of audiences virtually.
• Proficient in Microsoft Office with strong IT and administration skills and a high level of competency in the use of Salesforce or a similar CRM tool. 

Benefits: 

• an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays 
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Download and submit a completed Application Form linked to the Family Action job advert

• Closing Date: Monday 11th November 2024

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons

The post-holder will work within Warwickshire Family Wraparound Service

Staff will be based within Family Help localities within Warwickshire - actual address to be discussed at interview or prior

Permanent with funding to March 2027

£38,390.76 FTE - £29,052.47 pro rata for 28 hours

INFORMTION ABOUT THE ROLE

We are excited to be expanding our services in Warwickshire. We want the Service Manager to lead and co-ordinate the delivery of family wrap around service, predominantly ensuring that all elements of service delivery for children and young people and families are successful and delivered to a high quality against the contract.

We are looking for a dedicated professional to join our team. A Service Manager with a passion for excellence in practice and service delivery. You will manage and inspire four practitioners providing guidance, support and professional development

This post has the following special circumstances:

-The post holder will work evening and weekends shift patterns

-The post holder will be required to hold a full driving licence and have use of a car for The Children's Society business.

In order to be considered for this post you will have to demonstrate that you already have:

Experience

-Experience in family support: Direct experience working with families facing complex social, emotional, and mental health (SEMH) challenges

-Multi-agency collaboration: Proven ability to collaborate with multidisciplinary teams (e.g., health, education, social care) and coordinate holistic care plans.

-Community outreach: Experience engaging hard-to-reach families and providing accessible support in community settings.

Skills

-Extensive experience in leading and managing diverse teams, ensuring high-quality performance and providing supervision in challenging situations.

-Ability to coordinate staff work patterns, including on-call rotas, and line manage senior staff to ensure smooth service delivery.

-Strong ability to think creatively and respond to new, complex, or challenging situations, particularly in crisis intervention and safeguarding.

Qualification

-A qualification in leadership or management.

-Extensive experience of leadership/management with evidence of continual professional development.

-Managerial experience in working with children, young people and families in a similar setting, delivering support and structured interventions for the whole family.

INFORMATION ABOUT THE CHILDREN'S SOCIETY] 

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer. 

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more. 

Benefits

-Annual leave entitlement of 28 days plus bank holidays, increase depending on length of service - extra 2 days after 5 years and 31 days after 7 years

-Free eye test claim back

-Pension match contribution up to 8% can opt out

-Life Assurance death in service 4 x salary gets paid to nominated person

-Cycle to work 39% of bike costs can be spread across the year

-770 retailers discounts offered with You Star App

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

All people within diverse backgrounds are encouraged to apply, and particularly welcome applications from Black, Asian and Minority Ethnic communities  

The Children's Society is committed to safeguarding and protecting the children and young people that we work with.  As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.  

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. 

   

The closing date for applications is at midnight on Friday 15th November 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Friday 1st November.

Interviews will be held on a date to be confirmed.

For an application pack please visit the web site

http://www.childrenssociety.org.uk/about-us/work-us

or telephone

The Children's Society Recruitment team on 020 7841 4400

For an informal discussion please contact Lisa Millichamp Operations Manager [email protected]

IN1

About Reall

Reall’s vision is housing markets that work for people, prosperity and planet. Reall is improving the lives of under-served households in African and Asian cities by building and increasing access to green resilient homes. We create the conditions for families to secure their own homes. Globally, there are 1.2 billion people without somewhere decent to call home. Working across our priority markets, including Kenya, Nigeria, India, Pakistan and beyond, Reall has a commercially and environmentally viable solution that drives macroeconomic development and catalyses pathways to net zero.

We have been pioneers and thought leaders in the global affordable housing space for more than 30 years and to date we have improved the lives of over three million people, created over 200,000 jobs, brought clean water to half a million people and delivered sustainable sanitation to over a million.

The Role

This role will lead on the production of monthly management accounts and other financial reports in relation to projects and programmes, assisting in the preparation of annual budgets as well as the maintenance and development of systems to deliver the most effective finance support to the organisation.

To be successful in this role, you will need:

• An ability to work in a complex finance role, with strong technical knowledge of statutory, management and financial accounting.
• Experience in providing variance analysis of actual spend against budget and forecast to assist with financial planning.
• Experience in month end processes, cash flow reconciliation, accruals and reconciliation of the purchase ledger
• Experience of working in foreign currencies.
• Excellent financial analysis skills & attention to detail.
• Ability to evaluate, analyse and improve financial systems and processes.

Why work at Reall?

With a modest UK-based team, Reall is an organisation driven by efficiency, with significant ambition and a track record of success.

Our internal operations are underpinned by a culture of psychological safety, promoting trust, curiosity, and confidence.  This means that staff feel secure to speak their minds, tackle challenges creatively, and can never be described as risk averse.

A committed investor in its staff, Reall promotes an environment of conscious diversity in all its forms.  You’ll be joining a high-performing, cohesive team with its sights firmly on global impact.

Reall is committed to equality and diversity and is proud to be an equal opportunities employer.  We positively encourage applications from those who are suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion, or belief, as Reall believes a diverse and inclusive workforce is vital for our organisation and will lead to greater results and enhance our way of working.

What We Offer

In return for your skills and experience, we offer:

• A competitive salary and total reward package
• 33 days' annual leave plus an additional day off on your birthday. Increasing by 1 day every year for every year of service
• A comprehensive benefits package including an enhanced Pension offering, including death in service coverage along with a generous Maternity and Shared Parental Leave provision
• Access to a Reward portal, which provides high street discounts and a cashback reward scheme in popular online and retail outlets.
• A dynamic and supportive work environment including on-site health and well-being support through access to an Employee Assistance Programme which provides confidential support to colleagues. Along with access to funded training and further career development.
• More details are available in job description and person specification, which are available by clicking through as you apply for this role. 

Salary – £35,000 - £40,000 per annum dependent on experience

Working hours – Normal office hours are 9am to 5pm Monday to Friday. We are open to flexible working patterns subject to the objectives and outcomes of the role being met. We are currently working hybrid with blended office and homeworking with the ability to work up to three days from home most weeks.

The closing date for applications for is 3rd November 2024

Please note that you must have the right to live and work in the UK to be eligible to apply for this role.

If you would like further information please contact us through the recruitment portal with your questions or contact details and a member of our team will contact you.

Salary: £42,453 starting salary (salary range will increase due to max £45,539 via the length of service). Plus £4190 Inner London Weighting if based in London per annum

Contract: Permanent basis

Hours: Full-Time 35 hours per week (excluding lunch breaks)

Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford.  We will consider a UK-based hybrid working option. Some travel to our London office will be required.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

About the role

This role will be responsible for leading on the digital communications and content strategy, in collaboration with the digital communications and brand lead. The strategy will have a focus on developing fundraising messaging and digital influencing campaigns in an integrated way across all related channels to drive forward our ambitious fundraising and campaigns plans.

As part of the award-winning Fundraising and Brand team at Refugee Action, you will help create and implement bespoke supporter journeys across multiple online platforms with the aim of significantly raising our online presence, increasing donations, inspiring change and supporting the organisation’s growth. You will be a critical bridge between the Campaigns and the Comms & Digital teams, ensuring that our strategies are aligned and insights based. You will have the opportunity to create content, marketing materials and strategically manage social media and web operations for Refugee Action at a critical and exciting time.

To succeed in the role you will need to demonstrate:

• Proven ability to lead strategic digital content creation and understanding of the importance of emotional storytelling to successful fundraising and campaigning.
• Strong creative content development and strategy skills, including experience with Adobe Creative Software or similar (demonstrable video and image editing skills).
• Knowledge and experience of developing, delivering and managing specialised digital activism plans for campaigning.
• Knowledge and experience of campaigning and activism: knowledge of campaigning methods and tactics and a good understanding of what motivates people to take action.
• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it. 
• Strong understanding of how campaigning can achieve change and shift power.
• Strong understanding of the role of digital tactics in the development and execution of campaign and fundraising strategies.
• Extensive experience of developing strategic digital communications within a charity or not-for-profit organisation with the aim of digital mobilisation.
• Experience of developing and implementing digital acquisition strategies across various channels, with a view to increasing donations.
• Thorough understanding of the digital landscape, and emerging trends in web and social technology.
• Good knowledge of website content management systems and Engaging Networks or a similar platform.
• Understanding of branding and core design principles.
• Experience of leadership skills and understanding of how to motivate a team and support the development of direct reports.
• Ability to build good working relationships across teams within a culture of generous collaboration.
• Understanding of cultural diversity and the ability to work with people from a range of different cultures.

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 on Sunday 3 November 2024

Interviews: 14 November 2024 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.