Operations manager jobs in swansea, cymru

DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace.  The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.

You will be required to identify opportunities to develop and grow DFN Project SEARCH programmes across a geographical area with the aim of supporting the organisation to ensure that as many people as need it have access to DFN Project SEARCH programmes.

In addition, you will be required to develop strategies to ensure that the operational programmes in your area are achieving at least the average outcomes expected for young people in our programmes and so you must be committed to continuous improvement.

You will be specifically required to develop strong partnerships and train and support colleagues within your area. You may also be required to support colleagues promoting DFN Project SEARCH in other areas, further European projects as required and contribute to the development of relevant UK focussed materials.

As a Programme Specialist you will be expected to:

• Demonstrate effective project planning and preparation so that each project delivers achieves the highest quality programme possible and outstanding employment outcomes for the interns.
• Establish effective working relationships with schools, colleges, local authorities, employers and the project professional staff to promote the building of excellent, high quality partnerships at each site to ensure the effective running of programmes and promote sustainability in a volatile environment.
• Take an active part in decision making, planning and audit processes of each project
• Ensure that you implement DFN Project SEARCH policy and have a clear understanding of required quality standards and criteria which constitute effective teaching and learning
   

At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.

As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.

Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.

As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."

Key Responsibilities:

• Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
• Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
• Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
• Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
• Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
• Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.

 Experience and Skills:

• Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
• Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
• Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
• Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
• Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
• Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
• Computer Literacy: Proficient in using computer systems and software.

What You’ll Receive in Return:

• Team Support: Join a supportive and collaborative team committed to your success.
• Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
• Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
• Comprehensive Benefits:
  • Enhanced pension contributions.
  • Private healthcare and access to an Employee Assistance Programme.
• Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
• Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.

About you

Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for a motivated and pro-active Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate.  You will have experience of analysing, developing, and communicating policy issues, excellent communication and influencing skills and the ability to present findings and recommendations to a range of audiences.  The post holder will have excellent attention to detail and the ability to prioritise and work under pressure.

The successful candidate will be a highly regarded ambassador for Myeloma UK with a desire to continuously improve and to make a difference while working flexibility and using their own initiative.

Experience of public/patient engagement work, participating in government policy consultations and patient advocacy campaign work would be beneficial but not essential.

About the role

As the Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will support Myeloma UK’s ambition to deliver personalised medicine, such that every person living with and affected by myeloma and associated conditions has access to the best diagnostics, treatment and care services and quality of life experience.

Your role is vital to developing strategic approaches to UK health policy legislation and consultations to ensure that UK government and devolved nations healthcare policy supports the needs of people living with and affected by myeloma and associated conditions. 

You will support the Policy Manager to assess existing healthcare policies, regulations and legislation to understand their implications for myeloma-specific healthcare systems, providers and patients

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 12 May 2025 and interviews will be held w/c 19 May 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

The Young Trustees Movement (YTM) is looking for an Administrator. This is a full-time role (we are open to part-time arrangements) to support with administration, communications, delivery and our board of trustees (governance).

Key information:

• Full-time role (37.5 hrs). We are open to a part-time role (30 hrs)
• The Salary is £28,000 per annum (this is the full-time salary)
• Permanent contract
• Home-based / fully remote
• We welcome flexible working requests
• Deadline: Sunday 4th May at midnight

We are looking for someone who:

• Can communicate clearly
• Takes initiative and can work independently
• Can prioritise their workload to manage multiple deadlines
• Enjoys improving, updating and following processes

Make a Change 

Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.

Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators.  The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.

This is a new and exciting role within the Make a Change team. This exciting new role offers a unique opportunity to join our team at a pivotal moment.  As the first person to fill this position, you'll play a key role in shaping its development and collaborating with the team to define its future direction.  This is a fantastic time to join us as we grow, and you'll be an integral part of establishing this important function and contributing to our collective and continued success 

We are seeking a Make a Change Development Lead to drive the development and innovation plans for the model for 2025-28. This pivotal role will focus on enhancing the three core strands of Make a Change: Expert Support, Workforce Development, and Community Outreach.

This role requires innovation, leadership and collaboration with a range of stakeholders, ensuring these strands work seamlessly together to achieve meaningful, measurable outcomes for individuals and communities.

You will need to think long-term and understand how different components of the programme fit together. Strong leadership skills are necessary to guide teams, inspire collaboration, and make decisions that will influence both the direction of the programme and its day-to-day operations. You will have a passion for innovation and continuous improvement to develop and test new strategies, tools, and methodologies, ensuring that the programme remains dynamic and responsive to changing needs.

This is an exciting opportunity within a creative and proactive team, where members are encouraged to seek out and share learning. The role focuses on continuously developing our work with perpetrators, contributing to the growing evidence base on effective behaviour change and strategies to keep survivors safe. 

Project Worker 2 - Volunteer Co-ordinator (Maternity cover)

Are you looking for a new challenge? 

Would you like to join our exciting and innovative Barnardo's Swansea Bloom Service working with young people who are care experienced as they make the transition to independence?

About the Bloom Service

Barnardo's Swansea Bloom Service works directly with care experienced young people to help improve their emotional wellbeing, resilience and self confidence. Our aim is to create a positive space for them to explore their identity, passions, and potential. The support on offer includes  the opportunity to take part in amazing activities, life coaching, befriending and peer mentoring.

This is an exciting opportunity for a highly motivated individual to join Barnardo's as a Volunteer, Befriending and Peer Mentoring Co-ordinator (Project Worker 2).

The contract is for 25 hours a week to cover the maternity leave of the substantive post holder until 31st March 2025.

Bloom is a growing service offering a unique opportunity for the right person to develop, co-ordinate and deliver our Volunteer, Befriending and Peer Mentoring work using established and innovative approaches. The Co-ordinator will be responsible for recruiting and managing a team of volunteers, befrienders and peer mentors who will help young people to improve their physical and mental well-being by supporting them to access a range of exciting activities, helping them to find new interests and hobbies and engage in healthy activities in the community

You will undertake the role of Volunteer, Befriending and Peer Mentoring Co-ordinator reporting to the Children's Service Manager and acting as line manager to the service's volunteers.

The successful candidate will be required to carry out the following duties (in addition to those on the generic job description):- 

• Continued development and delivery of the Volunteer, Befriending and Peer Mentoring element of the Bloom service.
• Recruit and train volunteers, befrienders and peer mentors
• Effectively match volunteers/befrienders/peer mentors to support young people
• Effectively utilise the Barnardo's specialist volunteer management system (Vol 1)
• Provide ongoing support and supervision of volunteers
• Keep accurate statistical information and assist in producing service performance reports for the organisation and funders.
• Support project engagement events and empower young people to share their voice and ensure that Bloom continues to be a young person led project
• Assist in quality assurance of every aspect of the service
• The service requires flexibility of work as we support young people around their needs.

You will have: 

• Experience of working within a volunteering setting preferably at the level of co-ordinating the service this can be in a employment, education, training or volunteering setting
• Experience of recruiting, inducting and retaining volunteers
• Experience of keeping statistical information and completing performance reports for funders
• The ability to line manage  volunteers
• An understanding of the needs of care experienced/vulnerable young people and an awareness of the factors impacting on their lives

Bloom is made up of three elements all of which work together:

Life Coaching - there is a dedicated life coach

Giving young people the power to unlock their own potential for positive change, by providing them with the tools to build resilience, improve wellbeing and understand themselves better. Coaching empowers young people to think about and move forward positively in their lives, by creating and working towards specific goals through 1:1 sessions with our life coach. 

Volunteer, befriending and peer mentoring - there is a dedicated volunteer coordinator

• Volunteers – to help with activities
• Befriending - members of the local community befriend and provide ongoing assistance to service users are moving to independence
• Peer mentors – care experienced adults who can offer invaluable guidance to care experienced young people by drawing on their own experiences

Activities there are 2 engagement workers 

Giving young people regular opportunities to get together to experience activities not easily accessed by care experienced young people. Led by the expressed wishes of young people they could be experiences such as sports, adventuring, outdoor events, gardening clubs, cooking clubs.

Additional Information:

You must have the ability to travel independently to meet the requirements of the post.

You must demonstrate in your application that you currently use the skills outlined above, and in the Job Description/Person Specifications, or have used them previously in employment, education, training, volunteering etc.

This contract is for 25 hours a week to cover the maternity leave of the substantive post holder until 31st March 2026 .

Your main office base will be at Barnardo's Swansea, Heol Cadifor, Penlan, Swansea but you will be expected to work out and about in Swansea and Neath.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

Need more information?

If you require any further information about this opportunity, please contact Christine Parry (email address can be found via the job vacancy link on our website).

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Communications Executive – Temporary (6 Weeks)
Fully Remote | Immediate Start
A fantastic opportunity has arisen for a talented Communications Executive to join a highly respected membership organisation on a 6-week temporary contract. This is a brilliant role for someone looking to contribute to meaningful work while further developing their communications experience in a fast-paced and supportive environment.
Key Responsibilities

• Produce engaging, high-quality content for a range of channels, including the website, email newsletters, and marketing materials.
• Ensure all communications are strategically aligned with organisational aims and effectively reach key audiences.
• Assist with the visual development and design of communications products and materials, ensuring consistency with brand guidelines.
• Support internal operations by improving administrative processes, including data input, file organisation, and content research.
• Carry out analytical research to support enhancements to digital engagement strategies.
• Coordinate logistics for events, ensuring professional and efficient delivery from planning through to execution.
• Research and write content that highlights the work and achievements of the organisation’s members.

Person Specification

• Demonstrable experience producing digital communications with strong content for websites, email campaigns, and social media.
• Excellent organisational and project management skills, with the ability to manage multiple priorities simultaneously.
• A good visual sense with experience in creating well-designed and brand-aligned materials.
• Confident user of digital communications tools such as content management systems and email platforms (e.g. Mailchimp or similar).
• Strong IT skills, particularly with Microsoft Office (Word, Excel, PowerPoint).
• Comfortable using video conferencing tools such as Zoom and Microsoft Teams, with experience supporting online and/or hybrid events.
• Outstanding written and verbal communication skills with excellent attention to detail.
• Familiarity with CRM systems such as Salesforce, with the ability to maintain accurate data records.

What’s on Offer

• 6-week temporary contract, working remotely.
• Fully remote – work from anywhere within the UK.
• Daily rate: £133 (made up of £118 pay + £15 holiday pay)

This is an excellent short-term opportunity for a communications professional looking to make a real impact while enhancing their portfolio in the membership and non-profit sector.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process. 

About you

Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate. 

You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.

You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders. 

You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.

Empathy and sensitivity are required to work closely with patients and their families and friends.

Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.

About the role

As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.

Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.

You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 12 May 2025 and interviews will be held w/c 19 May 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Our Area Leads are new roles that will add capacity and strength to our team of Bereavement Practitioner’s, Family support workers and volunteers across a defined geographic area. The roles will work with the Head of Service delivery and lead Sandy Bear activity across their designated area, develop strong links across a variety of networks and forums to ensure our beneficiaries access the right support, at the right time.

These roles are great for those passionate about having the opportunity to support our families directly, whilst also being involved in broader development work to enable strong collaborations and partnerships which empower people to achieve better outcomes.

We can't do it alone, so you will spend time working with other organisations and services in collaboration to ensure we don't duplicate provision, instead focussing on gaps in services supporting bereavement for Children, young people and families.

Posts are offered on a full-time basis, though flexible working patterns and some reduced hours may be considered.

Welsh Speakers are particularly welcome for this position or a willingness to learn.

We're on the lookout for a seasoned pro who knows their way around the software development and project management lifecycle—if that sounds like you, keep reading!

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependent on experience and location

What is a Head of Digital, Data and Technology? 

As the Head of DDaT Portfolio Delivery, you will leverage your extensive experience and deep understanding of the technical project lifecycle and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential for effective governance and optimisation of complex project portfolios.

This role offers a unique opportunity to apply your skills and passion for change in a growing healthcare organisation, supporting over 110,000 clients annually.

You will collaborate closely with various heads of departments and colleagues across the business to ensure all DDaT deliveries are strategically aligned, rigorously tested, delivered on time and within budget, and fully adopted by the business. This role drives seamless execution from small enhancements to large-scale projects, enhancing the client journey, operational efficiency, and business impact for MSI UK.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The role of the Head of DDaT Portfolio Delivery will have:

• Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in AI, ML, RPA, UX, design, end-user testing, and requirements gathering.
• Ability to analyse complex problems, devise solutions, and make informed decisions under pressure.
• Identify risks, implement mitigation strategies, and ensure projects stay on track.
• Ensure deliverables meet standards through effective QA and testing protocols, with continuous monitoring and evaluation.
• Comprehensive understanding of project lifecycles, tailoring Agile, Scrum, and Waterfall methodologies for timely, budget-compliant delivery.
• Capable of troubleshooting technical issues and understanding software or product development intricacies.
• Expertise in system architecture, DevOps, risk management, ITIL, technical documentation, and programming languages.
• Oversee testing quality internally and with vendors, ensuring robust methodologies and evidence collection.
• Familiarity with technologies used, capable of troubleshooting technical issues.

What we’re looking for:

• Extensive experience delivering complex digital and tech-enabled programs, with deep knowledge of healthcare technology ecosystems (e.g., NHS Digital, EPRs, FHIR, GDPR, DSPT).
• Proficient in Agile, Scrum, DevOps, SAFe, Lean, and Waterfall, ensuring efficient delivery across cross-functional teams.
• Proven leadership in digital/data/technology strategy, including authoring and presenting strategic documents to executive teams.
• Skilled in developing and deploying client-facing digital solutions (e.g., portals, remote monitoring, digital health apps), ensuring compliance, usability, and smooth go-live transitions.
• Strong stakeholder engagement and vendor management skills, including RFPs and procurement via NHS frameworks (G-Cloud, Digital Marketplace).
• Expertise in demand and capacity planning for DDaT, aligning delivery with business needs, compliance, and budget.
• Experienced in BI and data strategy projects, including integration, analytics, automation, and emerging technologies (RPA, AI, ML).
• Able to gather technical requirements aligned with business goals and system capabilities.
• Skilled in measuring ROI on tech initiatives using KPIs and cost-benefit analysis.
• Strong project management skills across the full lifecycle, blending PRINCE2 governance with Agile and Waterfall delivery.
• Experienced in Agile product development—from strategy to launch—and translating complex technical concepts for non-technical audiences.
• Deep knowledge of emerging digital trends and their strategic applications.
• Flexible to travel and work outside core hours as required.
• Established and led PMO practices to ensure strategic alignment, risk management, resource planning, and continuous improvement.

Believe: Positive Destinations Project Co-ordinator

Would you like to be involved in this new opportunity to support young people in Swansea develop the skills needed for the world of work?

Believe: Positive Destinations is a 12 week work readiness programme for young people aged 16 to 25.  The programme, part funded by the National Lottery Community Fund, has been developed specifically for young people who have little or no experience of the world of work. It is a holistic programme, it will support them to develop workplace skills, build their aspirations, increase self-confidence as well as providing them with strategies to manage their wellbeing. 

As the Project Co-ordinator you will assist the CSM with the development of this new service. This will include building a network of work placement providers and referral sources. You will be the main contact for placement providers and will provide direct support to participants to ensure they are achieving their potential. You will be responsible for delivering the programme to cohorts of up to 8 participants.

What does the job role involve:

• Promotion of the service at networking events and online.
• Establish a network of appropriate placement providers throughout Swansea and be the main contact for placement supervisors for the duration of the placement.
• Establish links with organisations who will be referring into the service, this will include Education, Leaving Care and NEET services.
• Delivery of a 12 week work readiness programme to cohorts of up to 8 participants including the delivery of Agored Cymru accredited units.
• Supporting young people to achieve their development goals.
• Responsibility for gathering and collating relevant data and contribution to report writing as per the request of the service manager and the commissioner of service.
• Tracking service user progress through the use of outcomes scoring over the duration of the programme and after exit, using a young person centred approach.
• Provide advice and guidance to PW1s in manager's absence.
• Standard service operating hours will be 9am to 5pm Monday to Thursday and 9am to 4.30pm Friday, however the role requires some flexibility around hours as we support young people around their needs.

Essential criteria

• Self-motivated and highly organised.
• Experience of working with young people aged 16 to 25 years in a one to one and group work context.
• Experience of working with young people who are NEET (not engaged in education, employment or training) in a relevant setting.
• Experience of delivering group work programmes.
• Assistance in the development of a service.
• Experience of keeping statistics and writing reports.
• Ability to network and establish strong positive working relationships with partner organisations.
• Experience of mentoring or taking on a leadership role.
• Desire to work towards positive outcomes for young people.
• Good ICT and presentation skills.
• Ability to travel to meet the requirements of the post.

Desirable Criteria

• Ability to speak and write in Welsh

Additional Information:

Your office base will be at the Barnardo's Swansea premises, Penlan although you will be required to travel within the locality. At the core of all Barnardo's Swansea Services we recognise the importance in building children and young people's self-confidence, resilience and emotional wellbeing. 

Our services include:

• Youth Homelessness Prevention – advice and support for those at risk of homelessness
• Bloom  - Life coaching and befriending
• Supported Lodgings – providing supported accommodation with a host family
• Transition and Training Flats Service – independent living experiences and life skills support

You must demonstrate in your application that you currently use the skills outlined above, and those in the Job Description/Person Specifications, or have used them previously in employment, education, training, volunteering etc.

Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31 March 2027 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31 March 2027.

For further information or should you wish to engage with the recruitment process for this post in Welsh please contact the service manager, Rachel Cooper (email address can be found on our website using the vacancy link).

Hoffech chi gymryd rhan yn y cyfle newydd hwn i gefnogi pobl ifanc yn Abertawe i feithrin y sgiliau sydd eu hangen arnynt yn y byd gwaith?

Mae ‘Believe: Positive Destinations' yn rhaglen 12 wythnos o hyd sy'n paratoi pobl ifanc rhwng 16 a 25 at y gweithle. Mae'r rhaglen, sydd wedi'i ariannu'n rhannol gan Gronfa Gymunedol Y Loteri Genedlaethol wedi ei dylunio a'u datblygu ar gyfer pobl ifanc sydd gydag ychydig neu ddim profiad o'r byd gwaith. Bydd y rhaglen gyfannol hon yn cynorthwyo pobl ifanc i ddatblygu sgiliau a fydd yn werthfawr iddynt yn y gweithle, meddwl am eu dyheadau, gwella eu hunanhyder a darparu strategaethau i'w helpu i reoli eu llesiant.

Fel Cydlynydd y Prosiect byddwch chi'n cynorthwyo'r Rheolwr Gwasanaethau Plant i ddatblygu'r gwasanaeth newydd hwn. Mae hyn yn cynnwys creu rhwydwaith o leoliadau gwaith a ffynonellau cyfeirio. Chi fydd prif bwynt cyswllt y lleoliadau gwaith a byddwch chi'n rhoi cymorth uniongyrchol i'r rhai sy'n cymryd rhan er mwyn sicrhau eu bod yn cyflawni eu potensial. Byddwch chi'n gyfrifol am ddarparu'r rhaglen i grwpiau o hyd at 8 o bobl ifanc.

Beth yw'r swydd?

• Hyrwyddo'r gwasanaeth mewn digwyddiadau rhwydweithio ac ar lein. 
• Sefydlu rhwydwaith o leoliadau gwaith addas ym mhob rhan o Abertawe, a bod yn brif bwynt cyswllt ar gyfer goruchwylwyr y lleoliadau yn ystod y cyfnod lleoliad gwaith.
• Creu cysylltiadau gyda mudiadau a fydd yn cyfeirio pobl ifanc at y gwasanaeth. Mae'r sefydliadau hyn yn cynnwys Addysg, Gadael Gofal, a Gwasanaethau NEET.
• Darparu'r rhaglen paratoi at y gweithle, sy'n 12 wythnos o hyd i grwpiau o hyd at 8 o bobl ifanc, mae hyn yn cynnwys darparu unedau achrededig Agored Cymru.
• Cynorthwyo pobl ifanc i gyflawni eu nodau datblygu.
• Cyfrifoldeb dros gasglu a chrynhoi gwybodaeth berthnasol a chyfrannu at ysgrifennu adroddiadau yn unol â gofynion y rheolwr gwasanaeth a chomisiynydd y gwasanaeth.
• Tracio cynnydd defnyddwyr y gwasanaeth drwy sgorio canlyniadau trwy gydol y rhaglen ac ar ôl i'r rhaglen ddod i ben gan ddefnyddio dull sy'n canolbwyntio ar yr unigolyn.
• Rhoi cyngor ac arweiniad i'r PW1s pan fydd y rheolwr yn absennol.
• Oriau gweithredu arferol y gwasanaeth fydd rhwng 9yb a 5yp ddydd Llun i ddydd Iau a rhwng 9yb a 4:30yp ar ddydd Gwener, ond bydd angen i ddeiliad y swydd fod yn hyblyg o ran oriau gan ein bod ni'n cefnogi pobl ifanc ac yn gweithio o amgylch eu hanghenion nhw.

Meini prawf hanfodol

• Yn gallu cymell eich hun ac yn drefnus iawn.
• Profiad o weithio gyda phobl ifanc rhwng 16 a 25 oed mewn cyd-destunau un i un a gwaith grŵp.
• Profiad o weithio mewn cyd-destun perthnasol gyda phobl ifanc sydd ddim mewn addysg, cyflogaeth na hyfforddiant (NEET).
• Profiad o ddarparu rhaglenni gwaith grŵp.
• Profiad o gynorthwyo i ddatblygu gwasanaeth.
• Profiad o gadw cofnodion ystadegol a llunio adroddiadau cywir.
• Y gallu i rwydweithio a sefydlu cysylltiadau gwaith cadarnhaol gyda sefydliadau partner.
• Profiad o fentora neu arwain.
• Awyddus i weithio er mwyn cyflawni canlyniadau cadarnhaol i bobl ifanc.
• Sgiliau TGCh a chyflwyno da.
• Gallu teithio er mwyn bodloni gofynion y swydd.

Meini Prawf Dymunol

• Y gallu i siarad ac ysgrifennu yn y Gymraeg

Gwybodaeth ychwanegol:

Bydd eich swyddfa yn adeilad Barnardo's, Abertawe, Penlan, ond bydd disgwyl i chi deithio o fewn yr ardal leol.  Rydym ni'n cydnabod pwysigrwydd meithrin hunanhyder, gwytnwch a lles emosiynol plant a phobl ifanc, ac mae'r pethau hyn wrth galon holl Wasanaethau Barnardo's Abertawe. 

Mae ein gwasanaethau yn cynnwys:

• Atal Digartrefedd ymysg Pobl Ifanc – cyngor a chefnogaeth i'r rhai sydd mewn perygl o fod yn ddigartref
• Bloom - Hyfforddiant bywyd a chyfeillio
• Llety â Chymorth – darparu llety â chymorth gyda theulu sy'n cynnig llety
• Gwasanaeth Fflatiau Pontio a Hyfforddi – profiadau byw'n annibynnol a chymorth gyda sgiliau bywyd

Rhaid i chi ddangos ar eich ffurflen gais eich bod yn defnyddio'r sgiliau sy'n cael eu hamlinellu uchod a'r rhai yn y Disgrifiad Swydd/Manyleb y Person, neu eich bod wedi eu defnyddio mewn swydd, addysg, hyfforddiant, cyfleoedd gwirfoddoli ac ati yn y gorffennol.

Ar hyn o bryd, mae hwn yn gontract cyfnod penodol tan 31 Mawrth 2027.  Pe na bai'r cyllid yn cael ei ymestyn wedyn, mae'n bosib y byddai'n rhaid i chi gael ymgynghoriad ynghylch cael eich diswyddo neu drefniant TUPE.

I gael rhagor o wybodaeth neu os hoffech chi gymryd rhan yn y broses recriwtio ar gyfer y swydd hon trwy gyfrwng y Gymraeg, cysylltwch â Rachel Cooper, ein rheolwr gwasanaeth drwy anfon e-bost 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Why Access Social Care Exists 

Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives. 

We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken. 

 

What we do 

Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it. 

With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded and we all get the support we need. 

We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.

This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team and we think that work should be an exciting and satisfying place to be.

About the role 

Are you an organised, proactive individual with a passion for supporting a dynamic team? This exciting and important role offers the opportunity to contribute to the smooth operation of a growing charity while helping so shape its external communications and marketing strategy.

We are looking for a Communications and Marketing Assistant to support the Head of Communications and Marketing at ASC. In this role, you will help to create, support, and deliver the charity’s external communications and marketing strategy, working closely with ASC teams, including the Executive and Senior Leadership teams. You will gain valuable insights into our work and help deliver and evaluate activities that lead to the effective positioning and promotion of the charity.

Responsibilities

• Content Creation:
  • Drafting and editing engaging content for various channels (website, social media, email, print). 
  • Creating and updating website content.
  • Developing and creating a newsletter to engage an audience of followers.
  • Writing and broadcasting external emails.
  • Creating templates for ASC-wide use based on brand e.g. PPT templates.
• Stories Database
  • Managing a database of case studies that are gathered through ASC case work and through digital channels.
• Social Media Management:
  • Managing and monitoring social media channels, responding to enquiries, and engaging with supporters. 
  • Contributing to the development of social media strategies for specific projects. 
  • Sharing key messages and calls to action on social media accounts. 
• Campaign Support:
  • Assisting with the development and execution of marketing campaigns.
  • Tracking campaign performance and providing data analysis. 
  • Collaborating with the Exec and Leadership to identify comms opportunities.
• Podcast:
  • Recording and editing.
  • Graphic design using CANVA to accompany the above.
• Other Duties:
  • Responding to queries from the general public.
  • Attending meetings, events, and conferences. 
  • Liaising and building relationships with journalists and other key stakeholders where required.
  • Providing general administrative support to the marketing and communications team. 

This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.

Person Specification

All staff at ASC are expected to share and demonstrate our values. In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview: 

• Personal Attributes
  • ​Purpose driven with an commitment to our mission and values.
  • Commitment to working within the principles of equity, diversity and inclusion, with a particular interest in disability rights.
  • Willingness to support colleagues and contribute positively to team objectives.
  • Solution orientated, with the ability to anticipate needs and resolve issues independently.
• Experience
  • Experience in the field of External Communications & Marketing, preferably in the charity sector.
  • Experience in using various communication channels, including digital platforms and social media.
• Skills
  • ​Excellent written and verbal communication skills, with the ability to identify, simplify, and convey key messages clearly and effectively.
  • Ability to tailor messaging for different audiences.
  • Ability to assist with social media strategy planning and content scheduling, including researching trends and drafting engaging posts to support campaign goals.
  • Analytical with the ability to track and evaluate campaign performance to provide actionable insights.
  • Ability to organise and prioritise tasks in a changing environment.
  • Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Knowledge
  • Understanding of digital marketing including content creation, social media management and how digital platforms (e.g. social media, email, websites) can enhance engagement.

How to apply

We hope that having read this far, you will want to apply!

Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:

• An up-to-date CV
• A completed diversity monitoring form
• A supporting statement of no more than two pages, addressing:
  • The essential requirements of the person specification

If you want support applying, contact us using the email address above.

Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.

We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application. 

Timeline for recruitment process

Closing date: 12:59pm on Wednesday 30th April 2025

Shortlisted candidates will be asked to complete a selection exercise prior to their interview

Interviews will take place on the 19th & 20th May

Please ensure you keep these dates free.

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams. 

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.

About The Role

Personal Assistant to the Chair 

Closing Date: 25th April
Interviews: 9th and 14th May 

Contract:  14 hours per week (flexible hours spread across 4-5 days to be discussed at interview)

Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.

We have an exciting opportunity for a Personal Assistant to the Chair of the Board. Reporting to the Governance Manager & Deputy Secretary, you will be part of the Finance and Assurance directorate.

In this role, you will be responsible for providing personal assistance to the Chair, including the coordination of a confidential calendar, managing requests for attendance, travel arrangements, meeting and event coordination, and ensuring the effective use of the Chair’s time. A high level of confidentiality and discretion will be essential in all aspects of your work. While the primary focus will be supporting the Chair, there may be occasional personal assistant support required for other Trustees.

You will bring extensive experience as a Personal Assistant, particularly in supporting senior staff and working within a large organisation. Experience working with C-Suite executives or Non-Executive Directors/Trustees is essential, along with an understanding of their priorities and the demands of their roles.

You will work closely with the Executive Assistant to the Chief Executive, who manages the Chief Executive’s schedule and personal arrangements, and with our Governance Admin Co-ordinator, who books travel and accommodation for board and committee meetings. Together, you will ensure the Chair has a well-organised calendar and is fully briefed in advance of key events.

The role is home-based, though you will be required to attend meetings in person, so a current UK passport and residence in the UK are essential.

The Society is dedicated to improving the lives of those living with dementia and, as a learning organisation, has individuals living with dementia among its board and committee members. We are committed to upholding our values and are looking for someone with a positive attitude, who is passionate about good governance and making a meaningful difference to those living with dementia.

About You

- Experience in supporting C-Suite directors: Demonstrable experience providing high-level administrative support to senior executives, effectively managing their needs and priorities.
- Highly organised, with the ability to manage multiple tasks and responsibilities seamlessly.
- Complex diary management with the proven ability to manage intricate and demanding diaries, coordinating meetings, travel, and events efficiently.
- Strong interpersonal skills with the ability to build effective relationships with a range of internal and external stakeholders.
- Meticulous in managing itineraries and all related logistics, ensuring everything is in order.
- Collaborative and flexible, always ready to support colleagues and contribute to team success.

Person Specification

- Proactive and able to take initiative, with a strong ability to work independently while also thriving in a team environment.
- Tact and diplomacy - Diplomatic and professional, with the ability to navigate sensitive situations with care and discretion.
- in managing complex workloads, consistently delivering quality results within tight deadlines.
- Anticipates needs and plans ahead to ensure smooth operations and the successful delivery of tasks.

About Alzheimer's Society

Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

We are looking for an enthusiastic individual with a can-do attitude to join our Fundraising & Engagement Team and help raise vital funds for children with cancer. You don’t need previous fundraising experience—just strong organisational skills, creativity, a talent for building relationships, and a genuine passion for making a difference and raising money for charitable causes. 

In this varied role, you’ll support the planning and delivery of fundraising events, care for our amazing supporters, and assist with individual, community, and corporate fundraising activities. You’ll gain hands-on experience across multiple fundraising areas, playing a key role in ensuring the smooth delivery of the team’s work through excellent administrative and project support. 

This is a hugely rewarding opportunity for someone looking to take their first step into the charity or fundraising sector, or to build on existing experience. If you’re ready to learn, grow, and be part of something meaningful—we’d love to hear from you! 

Who are we looking for? 

To succeed in this role, you will need to be passionate about fundraising and demonstrate key qualities that will help you thrive in a dynamic and supportive environment.

The ideal candidate will have:

• A keen interest in fundraising with a willingness to learn and develop as a professional fundraiser (and if the opportunity arose, a willingness to study for a Level 3 Fundraising Apprenticeship over 13 months)

• Strong communication skills, both written and verbal, and the ability to provide excellent supporter care and build relationships. 

• A positive, enthusiastic and results-driven attitude with the ability to work on your own initiative or as part of a team. 

• IT literacy with knowledge of Microsoft packages.

See our Recruitment Pack for the full role description and specification and for more information about the charity.

Location: Home-based, ideally located in London or within a short commutable distance. Regular travel to the London office is a key requirement of the role, with occasional national travel also expected. 

Interviews: 20 May 2025 (London Office)

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.  

Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation.