Operations Manager Jobs in Scotland
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
This role will support Kinship to operate as an effective and growing charity by ensuring effective day-to-day operations and seamless delivery of the People operations at the charity.
This role is pivotal and will hold responsibility for ensuring that all people activity is delivered in a timely and effective manner. You will ensure that all policies, procedures, and processes relating to the People function are up-to-date and legally compliant. This will include all employee lifecycle activities such as onboarding/offboarding, Employee Relations (including performance management), engagement and wellbeing, EDI, and learning and development.
The type of person we're looking for
You’ll bring your People skills, knowledge and experience to the role. You’ll need to be structured in your approach with strong attention to detail and excellent communication skills to ensure that day-to-day issues are handled while also working to improve processes and systems for the organisation to work more effectively.
You will be able to effectively prioritise competing activities. With a positive mindset, you will creatively problem-solve, whilst showing empathy and compassion to our colleagues.
You will be highly motivated by our mission, recognising that excellent People processes are essential to allowing others to effectively complete their roles and achieve our mission. This role will require monthly travel to the London office.
Key responsibilities include:
- Working with the Chief Operating Officer (COO), the management team and Kinship’s external HR consultants (The HR Dept) to design, develop and embed a high-quality People function to support the employee life cycle.
- Manage HR Database (MyHR Toolkit) in conjunction with HR Dept, Applicant Tracking System, IHASCO, HR-Platform (DBS) and other platforms
- Ensure all People matters are handled consistently in line with legal requirements and Kinship’s policies and procedures, taking responsibility for the update and launch of the handbook and People Policies.
- Act as the first point of contact for line managers on all People queries signposting as appropriate to HR Dept.
- Ensure clear job descriptions, person specifications, recruitment packs and job adverts are legally compliant.
- Support and coach line managers on the recruitment and interview process including use of the applicant tracking system (ATS) platform.
- Contribute to the development of the charity’s induction framework.
- Ensure new joiners have an excellent onboarding and induction experience.
- Ensure offboarding processes are robust and implemented consistently to safeguard the charity’s assets and to comply with Data Protection rules.
Essential knowledge, abilities, skills and experience include:
- HR certification or significant demonstrable experience in supporting the development of a high-quality People function within a growing organisation.
- Ability to work in a changing and flexible organisation.
- Demonstrable problem-solving and conflict resolution abilities.
- Knowledge of best practices, employment laws, and regulations.
- Effective written communication skills with a proven ability to write accurately, clearly, and persuasively for different audiences.
- Demonstrable communication skills.
- Strong interpersonal skills – a genuine team player able to relate to a wide range of people.
- High level of accuracy and exceptional attention to detail – including strong numerical skills.
Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter.
- Application opens: Monday 10 March
- Application deadline: Monday 31 March, 10 AM.
- First interview: Online - starting from Thursday 20 March
- Second interview: In person - starting from Monday 24 March (travel expenses covered if required)
Some tips for your application:
- Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
- Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
- Keep your response clear – use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your answer.
- Don’t go over 2 pages on your covering letter.
- Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.
We will shortlist for this role on a rolling basis, so encourage you to apply as soon as possible.
Kinship reserves the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications.
Please ensure your cover letter is no more than 2 pages and includes your notice period/earliest availability
Registered Charity
21 - 50
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Thank you!
The Operations Manager will work closely with the Managing Director to ensure the charity operates effectively. The Operations Manager will lead on the development of policies and procedures to ensure regulatory compliance, and robust management processes.
The Operations Manager will add to the staff team by bringing a skillset that is grounded in administration processes, excellent IT competence, and a numerate, systemising and detail-orientated mindset.
Thank you!
Head of Finance and Operations
Could you be the talented Head of Finance and Operations that we’re looking to welcome into a small, friendly nature charity? Leading the financial management and operations functions, you’ll play a part in protecting and restoring UK wildlife, while advancing your career in the fast-growing ‘nature and climate’ space.
Position: Head of Finance and Operations
Salary: £40,000 for 28 hours per week (£50,000 full-time equivalent)
Location: Fully remote (UK-based), with occasional travel
Hours: 28 hours per week (0.8 FTE), flexible working available
Contract: Permanent
Closing Date: 9am, Friday 11 April 2025
Interviews: 16-17 April 2025 (TBC)
About the Role
As Head of Finance and Operations, you will play a critical role in ensuring the financial health and operational efficiency of the Trust. Working in a dynamic and supportive environment, you will lead the finance function, oversee operations, and ensure compliance with governance and legal requirements. This role is perfect for someone who is passionate about conservation and wants to contribute to the nature and climate sector.
Key responsibilities include:
• Leading the finance function for the Trust and its subsidiaries.
• Overseeing the operations function, including governance, HR, EDI, wellbeing, and resource management.
• Ensuring compliance with relevant legislation and charity articles.
• Managing and developing the Finance and Operations team.
• Contributing to the organisation's growth and fostering a positive workplace culture.
About You
We are looking for an individual who has:
• Experience in financial leadership within a charity or non-profit organisation.
• Strong knowledge of financial management, budgeting, and compliance.
• Expertise in governance, HR, and operational functions.
• The ability to work independently in a remote setting.
• Excellent leadership and team management skills.
• A passion for conservation and making a positive impact on nature.
About the Organisation
The organisation is a unique conservation charity dedicated to making data work for nature. By providing access to vital wildlife data, they support conservation efforts across the UK. They’re a 100% remote-working organisation with a strong commitment to diversity, inclusion, and flexibility.
Other roles you may have experience of could include: Finance Director, Director of Operations, Head of Charity Finance, Finance and Operations Manager, Chief Financial Officer, Finance Business Partner, Head of Governance and Compliance.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Title: Operations Support Coordinator
Reports to: Senior Operations Administrator
Based: Remotely - however must be willing and able to travel as and when required to meetings and events.
Job Purpose: To maintain a high level of operational support to all areas of the Charity Group
Key Responsibilities:
· Provide operational administrative support within the Charity Group (UK & USA); tasks to include but not limited to updating database with varying records, spreadsheet creation and maintenance, running reports, managing administration projects
· Taking payments over the phone as and when needed
· Administer data received from online forms, calls and emails (follow up as necessary and update Database)
· Grants: undertaking research to identify funding opportunities for the Charity Group, completing associated forms and working with the Senior Operations Administrator to submit applications.
· Adding holidays, absences and meetings to the company diary as required.
· Collate websites update requests and liaise with Communications Team to instigate the changes.
· Assist the Patient Services Team with patient enquiries, answering calls as and when required and taking messages when necessary. Screening and responding as appropriate to incoming emails or calls.
· Administer the charity resource review process for all the resources the Charities publish -set annual or periodic review dates for current titles and engage with HCP’s and other medical professionals on reviews and approvals of new titles and subjects. Work closely with the Patient Services Manager who would manage this project.
· Provide cover for administration and other tasks when staff are on holiday or absent
· Planning, coordinating, attending events/programmes such as World Heart Rhythm Week, Global AF Aware Week, Heart Rhythm Congress, Heart Rhythm Updates, and any other event/programmes or initiatives
Person specification:
- Educated to GCSE level
- Excellent verbal and written communication skills
- Competent in Office applications including Word, Excel, PowerPoint, Outlook Calendar
- Experience of drafting documentation for the approval of others
- Excellent organisational skills, with the proven ability to prioritise and manage own workload to meet deadlines
- Can undertake a wide variety of tasks and multi-task with ease
- Ability to work on own initiative
- Flexible approach to work and strong attention to detail and accuracy
- Can work independently, and as part of a team
- Demonstrates a methodical and thorough approach to work
- Friendly and polite with good interpersonal skills and the ability to deal with people at all levels
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
he role of the Operations Officer (Licensing and Compliance) is to support the coordination, development and delivery of licensing and compliance processes and procedures across the Award Association.
The Operations Officer (Licensing and Compliance) will assist the Senior Licensing and Compliance Manager and other members of the Operations Team to ensure that, through the consistent and proactive use of standards, policies and quality assurance processes, backed up by effective licensing, the intellectual property and good reputation of the Duke of Edinburgh’s International Award is effectively protected.
The role will work closely with Operations Directors and Operations Managers to assist predominantly with compliance management for all Award Operators, including National Award Operators (NAOs), Operating Partners (OPs) and Independent Award Centres (IACs).
Key Responsibilities
- Assist Operations Managers and the Senior Licensing and Compliance Manager with NAO, IAC and OP licence reviews/compliance checks including but not limited to providing administration support, drafting content where required and reviewing reports.
- Assist the Senior Licensing and Compliance Manager with issuing of and drafting correspondence in relation to all licence documentation (terminations, licence extensions, agreements, and certificates etc).
- Assist the Senior Licensing and Compliance Manager and Operations Managers with the ongoing compliance management process for NAOs and OPs.
- Review policies and operational procedures submitted by Operators to ensure they are compliant with the International Award Foundation (IAF) standards and provide feedback/guidance where necessary.
- Assist the Licensing and Compliance Manager to disseminate information regarding licensing and quality assurance processes to Foundation colleagues, and to the wider Association when appropriate.
- Fulfil the role of lead reviewer on licence reviews for all Operators as required.
- Assist, where necessary, the development and maintenance of key Award Foundation and Association policies, including periodic reviews and updates where necessary.
- Assist with ad hoc projects as required.
Registered Charity
21 - 50
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.
Thank you!
Diabetes UK is seeking an inspiring National Director for Scotland who is passionate about improving outcomes for people living with diabetes and driving meaningful change in diabetes care across Scotland.
This is a role that offers the chance to shape national strategies, inspire teams, influence policy, and forge partnerships that deliver real, measurable results. By uniting stakeholders—from government ministers and health boards to community organisations and people affected by diabetes. The National Director for Scotland will help create a fairer, more supportive environment for everyone affected by diabetes.
Thank you!
Job Advert
Finance Manager
Finance Manager
Permanent contract
Job Ref: V538
Hours/Days per week: 35 hours per week – (Flexible days/hours)
Salary: £40-45,0000 plus attractive employee benefits package
Start date: ASAP
Location: Homebased
Closing date: Two weeks (Tuesday 25th March)
Interview date and Location: Phase 1: w/c 7th April, Phase 2: w/c 14/21st April
Volunteering Matters
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
Job Purpose:
The successful candidate will play a key role in the oversight of the daily financial operations and line management of the finance team, ensuring efficiency and accuracy across all financial functions. This includes producing timely and accurate monthly management accounts, budgeting, and reforecasting, as well as providing guidance to finance and non-finance colleagues.
Additionally, the role involves preparing annual accounts, supporting external audits, and fostering a collaborative team environment. The Finance Manager encourages knowledge sharing and multi-functional working to maintain seamless operations, particularly during high-demand periods or team absences.
Financial Management and Reporting
• Manage and oversee day-to-day finance operations.
• Prepare and deliver monthly management accounts and balance sheet reconciliations.
• Complete and submit quarterly VAT returns in compliance with HMRC regulations.
• Maintain and update the fixed asset register for accurate financial reporting.
• Assist with year-end financial processes and external audit requirements.
Budgeting & Forecasting
• Develop management reporting packs, budgets, and reforecasts.
• Provide financial insights to support decision-making across departments.
• Process and post nominal ledger journal entries, including payroll reconciliations.
• Support funder reporting requirements in collaboration with delivery and core teams.
Leadership & Team Development
• Provide effective line management to a small but busy finance team.
• Delegate tasks effectively, ensuring team members develop confidence and skills.
• Foster a supportive team environment that encourages cross-functional working.
• Document and improve finance processes to enhance efficiency and accuracy.
Projects & Compliance
• Lead ad hoc finance projects, including Gift Aid claims and fixed asset reviews.
• Ensure compliance with charity financial regulations and HMRC requirements.
• Support system improvements and database management related to finance.
Skills & Competencies
• Strong understanding of finance operations, budgeting, and reporting.
• Ability to delegate tasks, provide clear guidance, and support performance management.
• Proficiency in Microsoft 365 Business Central and Jet Reporting (preferred).
• Excellent attention to detail and a methodical approach to financial tasks.
• Strong analytical and problem-solving skills.
• Knowledge of SORP and charity financial regulations.
• Clear and confident communication skills, with the ability to explain finance concepts to non-finance colleagues.
• Ability to manage workloads effectively and meet tight deadlines.
• Commitment to team development and continuous learning.
Experience Requirements
• Proven experience in financial management and reporting.
• Demonstrated leadership and team development skills.
• Experience supporting and deputising for a Head of Finance.
• Familiarity with charity finance and compliance requirements (preferred).
Qualifications
• Recognised accountancy qualification (ACCA, CA, or equivalent) required.
• Consideration given to part-qualified candidates committed to obtaining full qualification.
• Relevant experience and alignment with organisational values are equally important.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Registered Charity
101 - 500
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.
The client requests no contact from agencies or media sales.
Thank you!
Big ideas. Lifelong connections. One objective
National Retail Performance Manager (16 month FTC)
£70,000 - £80,000 plus
Reports to: Head of Retail Operations
Directorate: Marketing, Fundraising & Engagement (Trading)
Contract: 16 month fixed term contract
Hours: Full time 35 hours per week
Location: Location Home-based with extensive national travel (across England, Scotland, Wales & Northern Ireland)
Closing date: 28 March 2025 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Interview date: First interviews 8th April at our offices in Stratford
At Cancer Research UK, we exist to beat cancer.
Ranked 12th Best Employer in the UK by the Financial Times, Cancer Research UK is looking for a standout leader to join our Retail Operations team as National Retail Performance Manager. Ready to make a difference?
This is a pivotal national role, working across a diverse and complex retail network of over 530 shops, 40+ superstores, and a field-based team of circa 2,100 employees and 13,000 volunteers.
As National Retail Performance Manager you will lead with ambition - driving performance, income growth and brand impact across multiple income streams. Working alongside the Head of Retail Operations, you'll help shape and implement our long-term retail vision, aligned to our wider fundraising goals.
You will ensure delivery of KPIs, support proposition development, and align strategy across regions. Additionally, you'll inspire our retail field teams to deliver outstanding results and service
You will have Senior-level retail leadership experience across national multi-site operations with a proven ability to lead through others and deliver results against multiple performance KPIs. You will also need experience across Multi-channel/omnichannel environments as well as a full clean drivers license as this is role will require extensive travel across England, Scotland, Wales and Northern Ireland.
In return for doing an amazing job you will be rewarded with a competitive salary, company car and multiple other benefits (click above) including access to discounts to many high street brands and leisure experiences, a flexible working culture, strong staff networks and an amazing learning and development hub where you can gain qualifications and enhance your skills and learn new ones.
What will I be doing?
Support the Head of Retail Operations alongside the National Operations Manager to develop and drive delivery of the retail strategy to support the 3 to 10 year plan and growth projections.
Support the Head of Retail Operations to deliver the national income, expenditure and contribution budgets; and play a lead role in maximising cost efficiencies.
Act as an ambassador for Trading both with CRUK and externally, by building strong relationships and working collaboratively with key departments and stakeholders
Deliver income and contribution in line with Trading's 3 to 10 year plan, developing and monitoring key indicators for success. Enable growth through the expansion of the Superstore retail footprint and existing core chain portfolio.
Lead on the establishment and management of effective systems that evaluate the performance of the retail chain. Monitor income/expenditure/contribution monthly against budget, as well as other key metrics
Coach and mentor the Divisional Business Managers in order to develop skills and to support them in delivering their objectives
What are you looking for?
Significant demonstrable experience of commercial retailing
Experience of conceptualisation, development and implementation of strategy, working with multiple key stakeholders in a busy and complex environment.
Strong strategic planning, budget management and analytical skills with the ability to articulate and understand complicated data
Evidence strong leadership skills, inspiring and empowering team members to believe in the vision and direction of a role, its department and the organisation as a whole.
A track record of successful field line and performance management through motivating and driving the team to consistently grow financial performance.
Strong experience of managing multiple projects, and resource.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Thank you!
Information and Resources Officer
Could you be the talented Information and Resources Officer we’re looking to welcome into a small, friendly nature charity? Leading the information governance work, you’ll play a part in protecting and restoring UK wildlife, while advancing your career in the fast-growing ‘nature and climate’ space.
Position: Information and Resources Officer
Salary: £18,900 for 21 hours per week (£31,500 full-time equivalent)
Location: Fully remote (UK-based), with occasional travel
Hours: 21 hours per week (0.6 FTE), flexible working available
Contract: Permanent
Closing Date: 9am, Friday 11 April 2025
Interviews: Tuesday 22 April 2025
About the Role
As Information and Resources Officer, you will play a key role in managing the organisation’s data, resources, and governance. You’ll support the efficiency and transparency of our operations, ensuring that information is effectively managed across the organisation. This is a great opportunity for someone looking to contribute to the growing ‘nature and climate’ sector.
Key responsibilities include:
• Managing the day-to-day delivery of the Trust’s Information and Resources functions.
• Supporting and advising team members on information governance and operational matters.
• Identifying and implementing improvements to enhance efficiency and transparency.
• Contributing to a positive and supportive workplace culture.
About You
We are looking for an individual who has:
• Experience in information management, governance, or business operations.
• Strong organisational and problem-solving skills.
• The ability to work independently and remotely.
• A keen eye for detail and a proactive approach to improving processes.
• A passion for conservation and supporting data-driven decision-making.
About the Organisation
The organisation is a unique conservation charity dedicated to making data work for nature. By providing access to vital wildlife data, they support conservation efforts across the UK. They’re a 100% remote-working organisation with a strong commitment to diversity, inclusion, and flexibility.
Other roles you may have experience of could include:
Information Officer, Data Governance Officer, Operations Coordinator, Compliance Officer, Office Manager, Business Support Officer, Resource Manager.
Thank you!
About us:
The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.
In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government’s National Cyber Strategy to make the UK the safest place to live and work online.
The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.
About the role:
The Quality and Performance Manager will be responsible for cultivating a culture of excellence, emphasising high performance, quality, and compliance to exceed targets across the external licensed bodies. In this role, you will utilise your skills in stakeholder management, influence and coaching to enhance performance within the licensing area.
Your primary focus will involve collaborating with key stakeholders to ensure the seamless and efficient delivery of the professional registration process, tailored to meet the specific requirements of our users and participants. You will drive continuous improvement and promote best practices. A pivotal aspect of this position involves identifying performance challenges and effectively motivating and managing organisations and their teams to find solutions and elevate performance levels.
The ideal candidate will excel in building relationships and communication, maintaining productive cross-contractual and interdepartmental relationships with key stakeholders across different organisational levels to optimise performance.
Collaborating closely with external partners and the internal professionalisation and wider Council team, you will enhance and streamline performance by identifying, developing, and assisting in the implementation of innovative and impactful solutions. This role is centred around achieving results, requiring exceptional management and decision-making skills that can be applied to the intricate operations of complex licensed contracts.
To support these responsibilities, the role holder should possess knowledge and experience in reporting, analytics, data management, budgeting and enabling comprehensive and robust performance optimisation. Through ongoing performance analysis, you will provide guidance to licensed bodies to address and mitigate performance, quality, and compliance concerns while identifying key areas for improvement, ultimately establishing a proactive approach to managing performance related risks.
The role holder will need to work closely with the Head of Professionalisation to ensure updates, best practice and areas for improvement are communicated effectively and in an impactful way both internally and externally. It is expected that you will attend a range of external and internal events and initiatives to help raise the profile of and work of the Council, support pipeline growth and grow demand.
Main Duties and Responsibilities
Quality
· Develop, implement, and manage quality practices that meet the requirements of the license, as well as requirements set by Government (NCSC and DSIT) to ensure that processes and procedures are compliant.
· Manage and improve the quality framework that delivers an excellent standard of assessment, ensuring that the outcomes are exceeded and improving applicants’ experience.
· Take a lead role in developing the Councils approach to understanding and measuring quality and outcomes through the whole professional registration process being administered by licensed bodies. Highlight areas of improvement, identify solutions and put plans in place,
· Develop a community where good practice can be shared.
· Be responsible for ensuring all relevant individuals are added to the professional register in a timely manner and communicated to appropriately by all parties
· To manage the day-to-day relationship with external partners and stakeholders, deal with any queries in a timely manner.
· Research, build and embed a feedback system to contribute to continuous improvement
· Work with the Director of Finance and Operations to ensure that payment structures are in place and undertake monthly reconciliation
· Ensure a robust moderation processes and plans are in place, work with the Technical Advisory Panel members and chairs to ensure members are aware of moderation support needs, complete them within agreed timescales and provide timely feedback to licensed bodies.
Performance
· Responsible for the performance management of contracts, ensuring internal and external reporting requirements are adhered to, KPI’s are set, managed and continuously reviewed and reported to LT.
· Oversee all renewal and extensions for client contracts, which will include financial and system performance based KPI’s, including the need to be accountable for the accuracy of financial tracking, cost control, overhead management, and invoicing.
· Managing audit requirements in relation to the contracts, including preparing documentation, coordination, addressing findings and maintaining records.
· Working with various internal and external partners to identify and define solutions for complex issues, working with the appropriate stakeholders to design and implement positive outcomes.
· Work with the marketing and comms lead to ensure that Marketing and comms plans meet the requirements of the license, and that the Council strategy is aligned to support.
· Work with the events and membership co-ordinator to highlight opportunities for collaboration with stakeholders and partners that will support Council strategic objectives.
General Responsibilities
· Lead on workstream as guided by Head of Professionalisation and in collaboration with Professionalisation team members
· Manage key risks and follow escalation process when necessary
· Ensure there is cohesive and aligned work with colleagues within the organisation
· Maintain open and effective communication with internal and external colleagues
· Prepare status reports as required for the Head of Professionalisation
· Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties
· Represent the Council in stakeholder meetings and external events
· Represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.
· Work from a positive, growth mindset to solve issues and problems that may arise and to adhere to the organisation values
· Carry out such tasks as the COO/Head of Professionalisation may from time to time deem necessary for the effective and efficient functioning of the Council
Person Specification:
Essential:
Experience
- Experience with self-assessment process and Quality Improvement plans
- Experience of creating cultures that embody positive change, continuous improvement and equality
- Experience of managing a supply chain including setting and achieving KPIs and contract conformance
- Management experience and understanding of contractual and performance management with the ability to deliver results
- Experience of successfully delivering an outcome-based contract
- Experience of driving performance, identifying areas of concern and implementing projects for performance improvement
Skills, knowledge and qualifications
- Clear understanding of the purpose of professional registration and associated processes
- Strong interpersonal skills, ability to negotiate and influence a wide range of stakeholders
- Excellent communication skills with the ability to communicate clearly and effectively
- Ability to analyse a range of data from a range of sources to develop insights and support decisions
- Ability to respond quickly in a fast-moving environment, and make key decisions aligned to business goal
Personal Attributes & Approach
- Commitment to a registrant-centred approach
- Confident, positive and hard-working team player – happy to go above and beyond
- Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines
- Excellent IT and digital skills including Microsoft 365
- Ability to work on own initiative, as well as in consultation and negotiation with senior managers and other stakeholders as required
- Commitment, determination and resiliency
Desirable:
· Relevant QCF Assessor Qualification – e.g. D32/D33/A1/CAVA/TAQA Assessor
· Relevant Internal Verifier/Internal Quality Assurer qualification – e.g. D34/V1
· Previous audit experience
· Demonstrated success in producing efficiencies/increased outcomes against target
· Significant operational management experience
Next Steps
Deadline for application: Friday 28th March 5pm
Interviews: w/c 7th April or w/c 21st April
Start date: As soon as possible
Please send your up-to-date CV, along with a covering letter showing how you meet the essential criteria and any of the desirable criteria.
The client requests no contact from agencies or media sales.
Thank you!
Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England.
To help us achieve our ambitions, we are looking to recruit a Business Support Manager, to join our small staff team and report to our Head of Operations.
As Business Support Manager, you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community.
We are looking for people who can make a positive contribution to our charity and use their experience and skills to support our work.
The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services.#
Key responsibilities for the role are
• To manage the business support services within Boccia England, using a customer focused approach to achieve its mission and vision.
• To ensure the operational effectiveness of all general administrative services, Boccia England Membership and digital services including Marketing and Communications.
About Boccia England
We are the national governing body (NGB) for boccia in England and a registered charity.
We have the responsibility to govern the sport of boccia, grow participation and benefit people’s lives, with these three things at the heart of our work.
Our work has a profound impact on improving the physical and emotional well-being of children and adults with disabilities. To see some examples of this in action please watch our videos by clicking these links Volunteering with Boccia England and Boccia Club.
We want to establish strong foundations by developing opportunities, growing our workforce, and running an effective organisation that can help improve the lives of more people, whatever their needs or backgrounds.
Further information about Boccia England can be found on our website.
Registered Charity
6 - 10
To create positive, engaging and accessible opportunities for physically disabled people to play boccia.
The client requests no contact from agencies or media sales.
Thank you!
About Global Legal Action Network (GLAN)
GLAN is a unique non-profit organisation that pursues innovative legal actions across borders, challenging states and other powerful actors involved with human rights violations. Our vision is to challenge injustice through legal action. We believe that more can be done to challenge serious human rights violations by transcending borders, working transnationally, and giving a voice to the disempowered. Not only do we mobilise law across borders, we bridge disciplines by bringing together experts from different areas of law and professional perspectives (practice/academia) to unlock the potential of foreign courts and legal mechanisms to secure change.
The Role
We are seeking a detail-oriented and organised Finance Assistant to join our team. The Finance Assistant will support our Manager by managing daily accounting tasks, ensuring accuracy and efficiency in all financial transactions.
Responsibilities
Support the Finance Manager (80% of time)
· Daily posting of bank account transactions into Xero.
· Preparation of monthly bank reconciliations.
· Preparation of monthly credit card reconciliations.
· Preparation of monthly purchase ledger reconciliations.
· Maintain supplier details in the purchase ledger.
· Log all incoming invoices.
· Process invoices, payments and expenses and follow up with clients, suppliers, and partners as needed.
· Reconcile supplier statements.
· Manage records and receipts in Xero.
· Provide administrative support during quarterly management reporting, annual budget preparation, and annual audit.
Support the Operations Manager (20% of time)
· Book travel on behalf of GLAN staff (typically transport and accommodation) where needed
· Organise travel insurance for staff
· Purchase DSE related equipment for staff
· Monitor and prioritise the info@mailbox
Person Specification
QUALIFICATIONS
Essential
- GCSE 5 A-C or equivalent
Desirable
- Studying towards an Accountancy qualification
EXPERIENCE
Essential
Proven work experience as a Finance Assistant, Finance Officer, or similar role.
Desirable
Experience of using Xero or similar finance software
SKILLS
Essential
· Advanced knowledge of Microsoft Office, with enhanced skills in Excel.
· A high level of attention to detail and precision.
· Good interpersonal and communication skills and ability to work as part of a small team.
· Self-motivated with a can-do attitude and the initiative to anticipate and meet needs and identify ways to improve processes.
· Strong organisational and time-management skills.
· Attention to detail and ability to spot numerical errors
Special requirements
GLAN is a homebased organisation. It is expected you will have an appropriate space, free from distraction, to carry out your duties.
The client requests no contact from agencies or media sales.
Thank you!
Chief Operating Officer
Salary: £46,000 -£52,470 p.a. (dependent upon experience, with scope to increase as the role develops)
Location: Home-based (with the opportunity to work in our Sheffield co-working space)
Hours: 35 hours per week (flexible working available)
Contract period: Permanent
SUMMARY
Community Energy England (CEE) is looking for an experienced experienced operations manager. This is a key role for CEE as we start to implement a new strategy, bring in new funding streams, and explore new ways to meet the needs of our growing membership. You will form part of our small senior leadership team and be an integral support to the Chief Executive. As we are a small organisation, this role will by necessity be a hands-on role too; “doing the doing” will be an important part of enabling you to develop this area of our activity and impact. Part of this will involve working collaboratively across the team and with our members to ensure that we work effectively and strategically.
ABOUT US
Community Energy England (CEE) is a membership association for and created by the community energy sector. Our mission is to create the conditions within which community energy is able to thrive and scale.
We have a growing network of over 320 member organisations, including community energy enterprises and other supportive organisations from the private and public sectors, and we work with a wide range of other associations and networks.
We are a small team but with an increasingly big reach and growing impact as we work with our members and key stakeholders to enable the growth of the sector. With this small core size comes flexibility and the opportunity for all team members to shape the direction of the organisation and get involved in all levels of delivery.
We have four outcomes that we are working towards:
- Enable: Community energy organisations across England have access to the resources, support and skills needed to grow in capacity, scale and impact
- Influence: The policy and regulatory environment supports significant growth of community energy
- Collaborate: There is increased demand, both regionally and nationally, for collaborating and investing in CE
- Thrive: Community Energy England is a strong and sustainable organisation that can serve the community energy sector into the future
ABOUT THE ROLE
The Chief Operating Officer will lead on our ‘Thrive’ outcome: ensuring that CEE is a strong and sustainable organisation that can serve the community energy sector into the future.
Working closely with our Chief Executive, this role will be responsible for further developing the operational foundations - our systems and procedures - that allow our Heads of Departments to deliver their services with increasing professionalism and impact, and to grow the team to enable us to continue to impactfully support our growing membership. This role will suit someone who would relish the opportunity to lead and shape new ways of working.
As a member of the CEE team, you will be given the opportunity to continue developing your skills and contribution to the organisation and the sector. Community energy has broad and exciting impacts, and this role will provide varied experience and reach.
Please see the Supporting Document and Job Description for full details of the role responsibilities.
PRINCIPAL ROLES AND RESPONSIBILITIES
- Strategy implementation - developing systems for tracking organisational objectives and delivery, overseeing progress and reporting to the CEO
- Operational oversight - Actively collaborate with the senior leadership team and our Membership & Operations Officer to review and refresh our policies, procedures, and operational systems to ensure they meet the needs of our plans for growth
- Governance - working with the CEO and board to ensure good governance and effective risk managemen
- Finance and funding - supporting CEE’s financial management procedures and fiscal activities (working with our external bookkeeper) including budgeting, reporting requirements, and development of new funding sources (working with the senior leadership team)
- HR - (with support from our external HR service and Membership & Operations Officer) updating and implementing staff policies and processes which contribute to staff wellbeing and retention, supporting the senior leadership team to regularly review the range of skills required to deliver CEE’s strategy, identifying mechanisms for ensuring that we have access to the knowledge and skills required, monitoring implementation of policies & processes
- Membership services - oversight of our membership processes, relations, and communications
- People management - line managing our Membership & Operations Officer and Events & Communications Officer, liaising with our external bookkeeper and HR service, supervision of senior leadership team priorities
- Oversight of key projects - this will include ongoing oversight of the website (we have a new website in development), ensuring our events and new projects align with our strategy, and reviewing how CEE functions as a remote working team
- Team working - working collaboratively across the team and with our members to ensure that we work effectively and strategically. This will include working with the Chief Executive to grow the team to enable us to continue to impactfully support our growing membership.
SALARY, BENEFITS AND CONDITIONS
- Location: Working from home with the option to work in our Sheffield co-working space. There will be the need for occasional travel to other parts of the country such as CEE’s base in Sheffield.
- Hours: 35 hours per week. We are open to flexible working requests and many of our team work flexibly. Occasional weekend/evening travel and working (with notice) may be required, for which you’ll get time off in lieu.
- Salary: 46,000 -£52,470 p.a. (dependent upon experience, with scope to increase as the role develops).
- Contract Period: Permanent.
- Start date: ASAP.
- Reporting to: Chief Executive (Emma Bridge).
- Leave: 25 days paid holiday a year plus bank holidays (pro rata if part-time), with an additional day after 2 and 5 years.
- Pension: 7% employer pension contribution.
- Climate Perks (extra annual leave for staff who choose low-carbon holiday travel).
HOW TO APPLY
If you need specific support to fully engage in the recruitment process, or would like an informal conversation about the role or organisation before applying, please email Lisa West.
Applicants must have the right to work in the UK.
To apply, send the following documents to Lisa West.
- CV (no more than 2 pages)
- Covering letter clearly demonstrating why you are interested in this role, and how you meet the “About you” criteria.
The closing date for applications will be 8am on Tuesday 18 March. Late submissions will not be considered. All applications will be acknowledged, but only shortlisted candidates will be given feedback. Interviews will take place in in-person at a central location (TBC) on Thursday 27 March. Reasonable travel expenses will be covered.
Referees will only be contacted once the successful candidate has been offered the job subject to references. At least one of the two referees should be your current or most recent employer.
The client requests no contact from agencies or media sales.
Thank you!
Join Our Team as a Virtual Challenges Manager!
After a significant period of growth, Social AF is excited to announce an opportunity for a Virtual Challenges Manager to join our dynamic team. This role is pivotal in managing relationships with our charity partners and overseeing the performance and development of our moderators. With a team of 30 Moderators and Team Leaders (self-employed contractors) supporting up to 25 events in peak months, you will ensure the smooth operation of our social fundraising challenges. Your responsibilities will include monitoring KPIs, developing training programs, and recruiting new team members. Additionally, you will manage a portfolio of charity partner accounts, providing top-notch service to maximise income generation and ensure challenges run to an exceptional standard. This is a fantastic opportunity for an experienced fundraiser who thrives on building relationships and delivering high-quality work.
Key Responsibilities:
- Manage a portfolio of key charity partner accounts, including hosting weekly update meetings and providing ongoing support throughout the duration of their challenge.
- Provide expert advice to our charity partners to maximise their challenge income.
- Develop and deliver end-of-challenge reports.
- Conduct ongoing challenge and performance analysis.
- Maximise retention for existing charity partners.
- Identify charity partners that are a good fit for our other services and support with cross-selling.
- Work with the Virtual Challenges Officer on content plans, supporter journeys, and event setup.
- Line manage the Virtual Challenges Officer.
- Lead the management of our moderation team.
- Assist with moderator training, including identifying knowledge/skill gaps, creating materials, and delivering training.
- Take an active role in recruiting new moderators.
- Organize and deliver team meetings.
- Plan and hold charity introductions and pre-challenge briefing meetings with moderators.
- Support with the development of weekly rotas and moderator group placements.
Person Specification:
- At least 3 years' fundraising experience.
- Minimum of 12 months’ experience running a Facebook Challenge or Social Fundraising Portfolio.
- Excellent written communication skills.
- Strong relationship-building and management skills.
- Highly organized with the ability to prioritize and manage a varied workload.
- Ability to work on your own initiative.
- Strong attention to detail.
- Flexible and responsive to changing circumstances at short notice.
- Team player.
Desirable:
- Experience managing and moderating Facebook Groups.
- Experience using GivePanel or a similar platform.
- Experience working with third-party agencies on Social Fundraising Challenges.
- Line management experience to lead and develop a high-performing team.
Equality, Diversity, and Inclusion: Social AF is committed to equal opportunities and encourages applications from all groups of people without regard to age, color, national origin, race, religion, gender, sexual orientation, gender identity and/or expression, marital status, or any other legally protected characteristic. Applications will be reviewed on a rolling basis, so please apply as soon as possible.
To apply, send your CV and a short covering statement (300 words), along with answers to the following questions:
- Tell us more about your experience managing a Social Fundraising portfolio, highlighting any direct experience with Facebook Challenges.
- Please share more about any line management experience you have.
- What motivated you to apply for this role?
We look forward to hearing from you!
Please apply via the 'Quick Apply' function. You will be required to submit your CV and a short covering statement, and answer the following questions:
- What motivated you to apply for this role? (up to 300 words)
- Tell us more about your experience of managing a Social Fundraising portfolio , highlighting any direct experience with Facebook Challenges. (up to 500 words)
- Please share more about any line management experience you have. (up to 300 words)
The client requests no contact from agencies or media sales.
Thank you!
Job Title: UK Finance Manager
Reporting to: CEO, Treasurer
Works with: Finance and Operations team in Sierra Leone, Treasurer, and CEO in the UK
Location: Remote with possible meetings in London
Contract Type:
Equipment: N/A – laptop not provided
Hours: 3 days per week
Job Purpose
EducAid Sierra Leone is seeking a qualified and experienced finance professional on a part-time basis to serve as the UK-based accountant. This role involves working closely with a team in Sierra Leone to manage the month-end cycle, reporting, compliance, and budgeting for the charity.
Key Responsibilities
- Prepare and produce timely monthly management accounts, ensuring oversight of the accounts in Sierra Leone for accuracy and integrity.
- Provide monthly reports to the Board of Trustees, including key performance indicator tracking.
- Coordinate the annual budget and forecast process.
- Prepare financial accounts in accordance with FRS 102 and SORP, playing an active role in the audit process.
- Track and manage restricted and unrestricted reserves.
- Oversee financial aspects of donor reporting and ensure invoices are raised as appropriate.
- Collaborate with the CEO on cash flow planning.
- Manage all UK accounting, payroll, and tax compliance.
- Ensure financial processes and controls are robust and effectively implemented.
- Train and develop the finance team in Sierra Leone.
- Perform other duties as required.
Competencies
Functional Competencies
- Qualified accountant (ICAEW or ACCA preferred; CIMA considered).
- Prior knowledge of charity accounting (desirable) and experience in preparing financial statements for audit.
- Experience operating in a multicurrency environment (desirable).
- Strong knowledge of Sage accounting software preferred and ability to optimise its use, but knowledge of other SME packages considered
- Proficiency in Microsoft Excel.
- Accuracy and attention to detail.
- Understanding of Sierra Leone, education, and international development.
Personal Competencies
- Strong administrative and organizational skills.
- Effective communicator, comfortable working with colleagues at all levels across multiple locations.
- Ability to work independently and as part of a team.
- Flexible, diplomatic, and resilient.
- Tech-savvy and systems-literate.
- Open, honest, and kind in professional relationships.
- Fluent in written and spoken English.
- Right to work in the UK.
Organisational Competencies
- Commitment to upholding the Charity’s Code of Conduct.
- Alignment with the Charity’s vision, mission, and objectives.
- Willingness to develop additional skills in response to the charity’s evolving needs.
Please submit CV and a cover letter explaining why you are interested and suited to the role.
Registered Charity
1 - 5
EducAid works to be a different kind of aid, strengthening education for all children in Sierra Leone with quality education.