Operations Manager Jobs in Greater Manchester

We are seeking a highly skilled finance professional to perform this essential senior leadership, strategic financial  and management position in our London headquarters. The approximate annual income for Internews Europe and its subsidiaries, of which the post-holder has oversight, is c. £20m.

The post-holder will report directly to the COO for Internews Europe. The post-holder will be a leader on matters of corporate financial strategy, inter-Alliance financial accounting, budget management, and overall accounting operations.

This is an exciting opportunity to drive systems and process improvements in corporate financial management and planning, whilst also ensuring the smooth running of the financial service centre of the organisation.

The Finance Director is a key member of the Senior Management Team (SMT) in London, in addition to other international management units.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Key Strategic Deliverables will include the following:

· Lead on strategic financial management of Internews Europe, promoting effective and efficient processes to ensure the financial health and sustainability of the organisation.

· Oversee and deliver on the statutory audit and delivery of the Annual Report and Accounts in line with UK charity requirements.

· Act as the focal point in all financial matters for the Internews Board of Trustees, Finance and Audit subcommittee and the Senior Management Team (SMT)

· Act as the primary Finance Team representative of Internews Europe in the relationship with Alliance partners, modelling and implementing improvements in the recording of financial data and transactions and improving financial reporting to the Programme Management Units.

· Ensure timely production of financial management information to key stakeholders across the organisation to enable informed decision making and alterations to existing plans where required.

· Co-ordination of the annual organisational budget preparation process and ensure effective budget oversight and management by project and department managers

· Promote strong collaboration with colleagues from Grants and Contracts and Development Teams to reforecast and test progress towards annual targets for income and expenditure.

· Ensuring professional and compliant delivery of all Internews Europe financial processes, to drive improvements in processes and ensure all staff understand and adopt such processes

Finance Department operations Specific duties with support from the Finance Team will include the following:

· Management of the Finance Team, providing effective leadership and creating an environment where Finance staff can learn and develop professionally

· Oversight of core accounting processes including cash-flow planning and management, accounts payable and receivable, and analysis of the balance sheet debtors and creditors

· Management of the relationship for resource sharing and associated accounting transactions arising with the other entities in the Alliance network to facilitate combined management/programmatic reporting when required, while ensuring sufficient financial controls to ensure distinct financial reporting and protection of separate legal entity status.

· Oversight of international banking processes (GBP and foreign currency, income and payments) and Treasury management to minimise organisational risk and negative foreign exchange valuations.

· Primary holder of the Banking relationship, including monitoring banking arrangements in international offices

· Co-ordinate the monthly payroll process with HR colleagues and the external payroll bureau

Oversight of subsidiary financial processes

· Currently Internews Europe has two subsidiaries, Internews International (II) based in France and Internews Media Development based in Ireland, currently dormant.

· Oversight of financial processes including relevant controls, policies and procedures

· Oversight of financial reporting in accordance with relevant GAAP and regulatory requirements.

· Monitor local regulatory requirements and ensure compliance with relevant tax and reporting and audit requirements

Key Stakeholder Engagement and Compliance

· Primary advisor to SMT of ramifications of strategic decisions, including financial, tax and other regulatory impacts

· Input to strategic development initiatives regarding appropriate application of donor funding mechanisms and utilization of subsidiaries.

· Ensure compliance with the UK regulatory regime and with the requirements of our principal funders and other supporters

· Lead responsibility for ensuring the maintenance and regular review of all statutory and best practice policies and procedures, staff training and socialization of changes

· Assisting the Programme teams with interpretation of donor compliance requirements, their translation into Internews Europe operational and/or financial procedures, and their effective implementation

Participation in global business operations leadership

· Collaborate with other members of the global senior leadership team for efficient operations and execution of the mission

· Collaboration with Information Technology and Solutions for effective implementation of software and other technology solutions, providing information and expertise and support for appropriate budgeting and expense allocation.

· Collaboration with Enterprise Risk Management and Security team regarding identification and mitigation of financial and other risks, as well as preparing policy and reports in accordance with Charity Commission guidelines

· Collaboration with People and Culture team to ensure appropriate labour regulations, Internews policies, procedures and financial controls are adhered to in the processing of payroll and other benefits; includes oversight and development of payments to employees and consultants working outside of the UK on Internews projects.

· In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.

SUPERVISORY RESPONSIBILITIES

The Role carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities including training employees; managing, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

*Direct Reports: Deputy Finance Director and Finance Business Partner Lead

 QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

The criteria below are the minimum necessary for effective performance in the post. The applicant must demonstrate how they meet each of them through the application form and, when necessary, through job-specific tasks and at interview.

· Experience of managing financial and management accounts processes, including annual accounts for UK charitable entities, audits and external reporting

· Experience in a management capacity within an organisation of at least similar size and complexity to Internews Europe

· Experience of liaising with and advising non-financial managers and

· Experience of line management and leadership

· Experience of being key Board contact and engagement point

· Experience of managing external professional and service provider relationships

· Experience of major multi-lateral and bi-lateral donor requirements

· Experience of managing the external reporting and/or compliance functions of a comparable size of organisation

· Experience of working in, or dealing with, developing countries and fragile states

· Good understanding of charity finance regulations and systems

· Professional qualification in finance or accounting

· Knowledge of UK SORP

· High degree of proficiency in Excel

· Knowledge of ERP (or equivalent), particularly reporting tools usage and functionality

Person skills / aptitudes

· A willingness and ability to adopt a hands-on approach to your work

· A contemporary, supportive and transparent approach to management and leadership

· Be comfortable working in a collaborative, highly diverse and mutually accountable environment

· Strong communication, liaison and interpersonal skills to work effectively with people at all levels, and represent the organisation

· Strong analytical, problem solving and creative thinking skills

VACANCY TIMEFRAME:

Deadline for applications: 05 February 2025

PHYSICAL DEMANDS and WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.

Expected business hours are generally Monday through Friday from 09:00am to 5:30pm. We operate a hybrid working model with attendance in the London office nominally one day per week on average.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.

The Digital Transformation Strategy sets out a renewed vision for how digital technology can transform our mission to strengthen health partnerships globally. 

The team will focus on transforming GHP’s internal operations by embedding relevant digital practices into our organisational culture and supporting health partnerships with digital innovation to deliver impact in underserved communities. 

This role will require engagement across the different departments of GHP including programmes, and research, evidence and learning, and external engagement, as well as engaging with external stakeholders to drive and raise visibility of this agenda. This is an external-facing role - the ideal candidate will be able to translate their technical digital skills to non-technical experts both in the UK and different cultures around the world. 

Main responsibilities 

Product Management

1. Develop and enhance the user experience of both external and internal stakeholders across key digital products

1. Conduct user research and collaborate with cross-functional teams to drive a long-term strategy across our digital portfolio 

Stakeholder and project management  

1. Project manage key digital projects including scoping, testing, implementation, and review.

1. Lead and develop GHP’s digital reporting mechanism to track the success of digital implementation across programmes.

Operations  

1. Manage third party providers including vendors and Managed Service Providers, ensuring compliance with SLA’s.

1. Working with the COO and Digital Transformation Manager, review IT infrastructure and cybersecurity processes in support with IT MSP

Candidates can apply by submitting a maximum two-page cover letter stating why they areinterested in this position, what they would bring to the role and how they fit the person specification. This letter should be submitted with a CV by midnight Sunday 9th of February, with ‘DTO’ in the subject line. Please see job pack for further details. 

This post is UK based. Non-EC nationals will require current and valid and ongoing permissionto work in the UK.

GHP is committed to creating a diverse and inclusive organisation, reflecting the diversity ofthe health community and wider society. We welcome applications from people of allbackgrounds and personal characteristics. All staff must comply with GHP’S Safeguarding Policy and Code Conduct (visit our website for more information).

A niche research body / global think tank focused on human rights is seeking a Finance Coordinator with US GAAP, accounting and payroll experience for a highly flexible role! The role can be fully-remote from anywhere within the UK.

The position is permanent, and can be offered on a full-time (5 days per week) or part-time (3 or 4 days per week) basis. The salary range is £35,000 - £45,000 per annum FTE. The position will involve a range of finance and operations duties supporting a range of stakeholders within the UK and US.

The post will support the Director of Finance  (UK based) and Director of US Operations (US based) and will work closely with other members of the global Operations team and other Finance team members on critical projects. The post holder will support across a variety of finance work streams including finance administration, payroll, bookkeeping, as well as well as providing general operations support.

Key responsibilities include:

Financial Management (50%)

• Manage accounts payable and receivable through QuickBooks Online

• Handle banking transactions/payments, including routine bank reconciliation

• Support in the management of US payroll system

• Support in the maintenance of 401k platform system data including onboarding/offboarding

• Liaise with State and Federal departments and CPA where necessary

• Prepare monthly financials and forecasts for the Executive Director and global team

US Operations (50%)

• Support the Director of Operations in developing and implementing new operations policies and procedures as needed

• Support the Director of Operations with any administration, projects, or ongoing operational tasks

• Assist with general ad hoc administration requests as needed as assigned by the US Director or the Executive Leadership Team

The position would be ideal for an American expat living in the UK, or someone based in the UK who has demonstrable experience with US accounting.

The role would suit a passionate, personable and inquisitive person looking to grow into a role with more responsibility as the role develops.

Closing date: ASAP/ongoing

Please get in touch to find out more!

Job Description

Title: Programmes & Event Coordinator

Reports to: Senior Operations Administrator

Based at: Remotely – however must be willing and able to travel as and when required to meetings and/or events

Job Purpose: To organise the planning and execution of Programmes & Events and maintain a high level of accuracy and detail throughout.

The role:
Arrhythmia Alliance Group is recruiting a Programme & Events Coordinator on a full-time, permanent, remote basis. Your skills will be essential in strengthening the charities profile through programme and event planning and coordination.
You will support the organisation with its’ programme and events portfolio and stakeholder engagement by developing healthy, professional, relationships at all levels. You will also showcase initiatives taken and their key impact in making a real difference in people's lives.

Main responsibilities:

· Plan, coordinate, and execute a range of programmes and events.

· Oversee all event logistics, including venue selection, transportation, accommodation, and catering arrangements.

· Agenda and room allocations

· Liaise effectively with various vendors and service providers.

· Evaluate programme and event success through feedback collection and analysis, making necessary recommendations for improvements.

· Promote the organisation's brand image, values, and initiatives.

· Ensure all events are in compliance with relevant health and safety standards and other regulations.

· Diary management, arranging meetings, Travel, room booking and catering requirements.

· Support in production of presentations and be able to present on the Charity group whilst attending Events online or in Person.

· Take payments over the phone as and when needed.

· Attend physical meetings and Events as and when needed to provide support.

· Support the production of recording Healthcare professionals, Patients, Care givers for educational webinars/Events using but not limited to Microsoft Teams or Zoom.

· Co-ordinate the day-to-day running of the Fundraising Service to include planning and organisation of the fundraising activities programme and deal with related telephone calls, emails, social media etc. Maintain effective communication with the fundraisers whilst adhering to GDPR such as but not limited to London Marathon, bake sales, just giving pages

· Support the delivery of all Charity events, projects, campaigns and initiatives, including but not limited to Know Your Pulse, Defibs Save Lives, WHRW & GAFAW.

Essential requirements:

- Experience working with vendors and negotiating contracts.

- Excellent organisational and project management skills.

- Ability to manage budgets and financial planning for events.

- Ability to work under pressure and handle last-minute changes.

- Ability to engage with wide range of stakeholders including healthcare professionals, patients, caregivers, sponsors and exhibitors.

- Creative thinker and problem-solver.

Person specification:

- Educated to GCSE level (minimum).

- Excellent verbal and written communication skills.

- Advanced Knowledge in Microsoft Word and Excel.

- Excellent organisational skills, with the ability to prioritise and manage own workload.

- Can undertake a wide variety of tasks and multi-task with ease.

- Ability to work on own initiative.

- Excellent attention to detail and accuracy

- Can work flexibly, and as part of a team.

- Professional & methodical and thorough approach to work

- Friendly, professional, punctual and polite.

- Must hold a valid Driving Licence.

Are you an experienced Employee Relations professional looking for a new opportunity? Would you like to join a busy team within a leading UK Charity? We would love to hear from you!

We are have the opportunity for 2 Employee Relations Advisors to join our People & Organisational Development team on 6 Month Fixed Term Contracts.

These Contract opportunities will see you working as part of a Shares Service team, managing numerous ER projects at any one time. This will involve coordinating administrative tasks, supporting the development and implementation of strategic initiatives, and managing stakeholder relationships to ensure alignment and collaboration across departments.

With more than 2,000 staff UK wide, the RBL Employee Relations team are at the heart of supporting our workforce. The team is a well-established group of Advisors, and these Contract roles are newly created to be responsible for managing and driving project based initiatives and ensuring the successful planning and delivery of key projects.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to the People Operations Manager, key responsibilities will include:

- Managing numerous Employee Relations projects
- Upskilling Senior Managers to handle change within their Care Homes
- Supporting Senior Care Management to implement change initiatives
- Dealing with disputes appropriately
- Staying current with Employee Relations trends, regulations and legal requirements

You will be expected to travel nationwide regularly in the course of your work. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.

Roles are on a 6 Month Fixed Term Contract, with a start date of no later than 3rd March 2025.

Our Employee Relations Team at RBL launched in July 2022 and has gone from strength to strength since that time, developing strong relationships with its stakeholders, both within the People Directorate and in other directorates around the organisation to position itself as an important asset in day to day people management.

As an organisation here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the roles. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

The Ripple Pond supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans.

We value your individuality, skills, professionalism, and passion for making a difference in this role.

We don’t measure candidates by age, gender, background, accent, community, sexual orientation, or heritage.

We understand that few people will arrive fully equipped to meet every requirement of this role on day one.

What matters is that you are an excellent communicator- someone who listens well, manages time effectively, and demonstrates resilience.

You must be comfortable discussing challenging topics, this includes facilitating conversations around issues like addiction, mental health, suicide, menopause, domestic abuse and the complexities of family life.

Please note: The Ripple Pond is more than a charity - it’s a dynamic, supportive community that transforms lives. We thrive on care and exceptional communication, and we need someone who shares these values.

Key Responsibilities:

• Onboarding new Members (service users), understanding their needs, and providing tailored support.
• Delivering services primarily online/remotely, with occasional travel for networking, building partnerships, and attending events or meetings.

What We Offer:

As an organisation committed to accessibility, inclusion, and social mobility, we’ll support your well-being and professional development throughout your employment.

However, this role is intensive. Success requires inner strength, adaptability, and mental resilience.

Encouragement to Apply:

We view applicants as well-rounded individuals. If this role resonates with you but you’re concerned about gaps in your CV, qualifications, or experience, we encourage you to apply. We care about your potential as much as your background.

NOTE: Please ensure your covering letter explains how you meet the roles requirements as outlined in the Job Description and Person Specification Document (Attached)

We have a vacancy in the South & South-West Region for a Service Delivery Lead working within our friendly and dedicated team of regional staff and volunteers. The postholder will provide support for the Regional Manager and for region-wide service delivery. You will be overseeing service delivery across the region. Service management experience, volunteer management and a good understanding of systems and processes will be advantageous. You will be line managing a number of Regional Administrators. 

Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients
will be required to complete an enhanced check. We comply with the relevant codes of
practice and they can be viewed online:

•  Applicants in England and Wales: DBS Code of Practice
•  Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with
Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy
are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities. Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.

Job Purpose

The postholder will be responsible for two key organisational areas:

- Practice Education to an allocation of student social workers: 80% of workload
- Support with induction planning and administrative tasks relevant to the student placement programme: 20% of workload

The postholder will be responsible for providing student social workers with effective, high-quality supervision and support throughout their practice placements and maintaining accurate records of student work undertaken to inform holistic assessments of students’ practice. This role will entail stakeholder engagement both with internal leaders and external partners. The role will involve maintaining close working relationships and crossover workstreams with the Business Support Team, Health & Safety systems, and compliance responsibilities.

Main Duties and Responsibilities

• Student Social Work Placements:
• Maintain relationships with key placement providers through provision of high-quality practice education,
• Practice Educate placements for their entirety at the charity,
• Write reports relating to the above.
• Support a continual and iterative induction process with support when inducting students to all relevant systems – utilising experts across the organisation to deliver elements of the package,
• Work in partnership with Business Support to implement appropriate systems relating to e-learning and hand over to line management during induction,
• Support the arranging of accounts, in partnership with the Business Support Team to enable new users access to the organisation’s systems.

The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that it is inevitable that, over time, the nature of individual jobs will change; existing duties may be lost and other duties may be gained, without changing the general character of the duties, or the level of responsibility entailed. Consequently, this job description may be revised from time to time.

All staff are expected to work within all Gaddum policies and procedures.

Location: Home-Based (with occasional travel across the UK)
Contract: Full-time, Permanent (flexible hours considered)
Salary: £90,000 per annum (Band E – Senior Leadership Team)
Hours: 35 hours per week (part-time / flexible hours considered)

About Magic Breakfast
Magic Breakfast is a dynamic and purpose-driven charity with a bold mission: to ensure no child in the UK starts their school day hungry. The charity provides over 300,000 children with healthy breakfasts every morning, enabling them to focus on their learning. Working with schools in disadvantaged areas, Magic Breakfast is committed to removing hunger as a barrier to education, while also leading research and campaigns for long-term solutions to end child morning hunger. As Magic Breakfast looks to expand its impact, it has ambitious plans for growth in the coming years, making this an exciting time to join the organisation and help scale its operations.

The Role
Magic Breakfast is seeking a visionary Director of Finance and Technology to join its Senior Leadership Team at a pivotal time. With plans for substantial growth, the charity is looking for a leader to help drive both its financial strategy and technological transformation. This role will oversee the charity’s financial operations, ensuring long-term sustainability while driving operational efficiency through innovative technology solutions. The Director will also play a key role in shaping the strategic direction of Magic Outcomes, the charity’s trading subsidiary. Working closely with the CEO and Trustees, this is an opportunity to contribute to Magic Breakfast’s mission on a significant scale.

Key Responsibilities

• Lead the development and delivery of financial and technology strategies to ensure sustainability and support the charity’s growth.
• Oversee financial operations, including budgeting, forecasting, and compliance.
• Provide strategic insights to the Senior Leadership Team and Trustees to inform key decisions.
• Lead and inspire a multidisciplinary team focused on innovation and operational excellence.
• Implement technology solutions to enhance operational efficiency and user experience.
• Ensure robust risk management processes and compliance with financial and regulatory standards.
• Guide the financial and strategic planning of Magic Outcomes, ensuring alignment with the charity’s mission.

About the Ideal Candidate
The successful candidate will bring:

• Proven senior finance leadership experience, ideally within the charity sector.
• A strong background in financial planning, forecasting, and compliance.
• Experience managing complex transformation projects and organisational change.
• Expertise in technology implementation and data governance.
• A professional accountancy qualification (e.g., ICAEW, ACCA, CIMA, CIPFA).
• A passion for Magic Breakfast’s mission to end hunger as a barrier to learning.

 

Why Join Magic Breakfast?
This is an exciting opportunity to join a charity at a moment of growth and transformation. With plans to scale its operations and reach even more children, the Director of Finance and Technology will play a central role in shaping the future of Magic Breakfast. The role offers a competitive salary, flexible working options, and the chance to contribute to meaningful, long-lasting change in the fight against child hunger.

 

To Apply
Candidates are invited to submit their CV and a covering letter outlining their qualifications and suitability for the role. 

Magic Breakfast is excited to hear from individuals who are committed to creating lasting social impact.

Timeline

Closing Date: 16th February

First Stage Interview: 5th and 6th March

Second stage Interviews: 17th March

We are looking for Community Moderator Shift Team Leaders who will oversee a team responsible for the day to day delivery of exceptional supporter experiences as the voice of our charity partners, working predominately in Facebook challenge groups.

As well as moderating fundraising groups yourself, you will serve as the go-to leader during shifts, ensuring smooth operations, addressing immediate concerns, and fostering a positive and supportive environment for both supporters and the moderation team.

Please ensure that you read the attached full role description before applying.

Evening and weekend work will be required.
 

Background

Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.

Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated digital fundraising campaigns and behavioural, omni-channel supporter journeys.

We empower charities to raise more money with integrated multi-platform fundraising, drive supporter acquisition and build stronger relationships with sophisticated, personal journeys unlocking each supporter’s potential with meaningful insights.

The Role

As a Community Moderator Shift Lead, you will oversee the day-to-day delivery of exceptional supporter experiences as the voice of our charity partners, primarily within Facebook challenge groups.

In addition to the responsibilities of a Community Moderator, you will serve as the go-to leader during shifts, ensuring smooth operations, addressing immediate concerns, and fostering a positive and supportive environment for both supporters and the moderation team.

You will triage out-of-hours emergency support requests, determine appropriate escalation to management, and work closely with the in-house team to manage rotas ensuring consistent shift coverage, including evenings and weekends.

Regular quality assurance checks of Moderator work will be integral to your role, ensuring high standards are met across all supporter interactions.

Key Responsibilities

Shift Leadership

• Act as the primary point of contact for Community Moderators during shifts, offering guidance and resolving challenges as they arise.
• Triage and manage out-of-hours emergency support requests, escalating to management when necessary.
• Provide timely updates and feedback on shift activity and performance.

Team Support and Coordination

• Attend client briefings and support training for the community moderation team on specific campaigns to ensure that we expertly represent our clients tone of voice and brand.
• Work with in-house team to ensure adequate shift rota coverage across core hours, evenings, and weekends.
• Foster a collaborative and supportive team environment, promoting open communication and teamwork.

Quality Assurance

• Conduct regular quality assurance checks on Moderator responses and interactions, ensuring adherence to tone of voice, accuracy, and brand guidelines.
• Provide constructive feedback to Moderators to maintain and elevate service standards.

Supporter Experience

• Work with wider team to implement optimisations for campaign performance.
• Moderate challenge campaign Facebook Groups, posting engaging content to inspire and motivate the community.
• Respond to high volumes of supporter enquiries across multiple channels within agreed SLAs.
• Engage with supporter posts to create a supportive and safe community environment while answering questions accurately and in a timely manner.

Fundraising Support

• Advise event participants on fundraising best practices, helping them achieve their goals and maximise fundraising opportunities.

Skills and Knowledge

Leadership and Coordination

• Proven experience in leading or coordinating teams, preferably in a social media moderation or customer service environment.
• Ability to effectively manage time, prioritise tasks, and ensure smooth shift transitions

Social Media and Communication

• Strong experience in social media moderation, with excellent written communication skills.
• Familiarity with creating and managing social media content and interactions.

Technical and Organisational Skills

• Proficiency in using social media and other relevant technology platforms.
• Exceptional organisational skills, including managing rotas and tracking team performance

Quality Assurance and Feedback

• Experience in conducting quality assurance checks and providing constructive feedback.
• A commitment to maintaining high standards and continuous improvement.

Requirements

• Access to a PC or laptop (Mac or Windows) and a secure broadband service.
• Ability to work independently.

The Veterans’ Foundation, established in 2016, is one of the country’s fastest-growing military charities, with a passion and purpose for improving the lives of those within the armed forces community, by raising funds which are then awarded to organisations that have a real impact on veterans, those currently serving in the armed forces and their families.

To support the organisation on their exciting growth journey, we are seeking a dynamic, creative and innovative individual to step into the role of Chief Executive. You will work closely with a range of stakeholders to build the profile of the organisation, identify and attract new income generating opportunities, and expand our footprint and contributions.

Overview of the Chief Executive Role

Key Responsibilities:

• Working with the Trustees to set, develop and deliver on the strategic priorities of the organisation, focused on increasing their impact and reach.
• Being responsible for overseeing the operational activities of the Veterans Foundation.
• Taking on an ambassadorial role, being the key spokesperson for the organisation, and managing relationships with key external and internal stakeholders such as veterans, donors, Government agencies, and their contractors Bee Ethical.
• Encouraging income generation activity, by cultivating and stewarding relationships with donors, and identifying innovative opportunities to increase funding.
• Overall responsibility for designing, implementing, and evaluating programmes, and services, to ensure they meet the needs of members.
• Providing leadership to the senior management team, encouraging a positive workforce culture, and a high-performing team.

The Ideal Candidate:

• Proven strategic leadership skills, either within the public or private sector.
• Experience of operational management, including budgetary responsibilities, commercial contract management, and the ability to influence, network, and raise the profile of an organisation.
• An empathetic individual, with an understanding of the challenges that veterans may face including wellbeing, mental health, homelessness, and addiction, and a passion for the purpose of Veterans Foundation.
• Previous exposure to fundraising operations, including diversifying income generation streams, developing relationships with potential donors, and raising the profile of the organisation.

Closing date for applications: Thursday 6th March 2025

CSH are looking for a full time Administration and Finance Assistant to join our team.

• Home-based remote working with monthly travel to Oxford
• Full time: 37.5 hours per week (30 hours per week on request for the right candidate)
• Salary for full time hours: £25,500 per annum (plus contributory pension).
• 25 days of annual leave per annum plus bank holidays (pro rata if employed at 4 days per week)
• Permanent role
• Apply by 12 noon on 5 February 2025
• Expected online interview date: Tuesday 18 February 2025

About The Centre for Sustainable Healthcare

The Centre for Sustainable Healthcare is a charity that supports healthcare staff, and the systems they work in to be more environmentally sustainable. Our Education team provides training in sustainable healthcare and planetary health for health professionals. Our Clinical Transformation Programme mainstreams environmental sustainability within clinical areas so that it is integral to the planning of health systems and the practice of healthcare professionals. Our Green Space for Health Programme works to realise the value of the NHS green estate for physical and mental health, supporting NHS sites to develop their green space for the benefit of patients, staff and communities, while improving biodiversity and combatting climate change.

About the role

We are looking for a detail-oriented Administration and Finance Assistant to join our team. You will work with the Chief Operating Officer to ensure payroll, invoicing and finance tasks are completed and with the wider team on administrative support.

Key Responsibilies:

Finance (estimated 60% of work hours)

• Working under the direction of the Chief Operating Officer (COO) and external accounting team, and using the Xero finance system to;
  • Prepare, send, and chase invoices through co-ordinating with wider team members
  • Liaise with accountants & COO to ensure correct income allocation across department codes
  • Arrange refund and credit notes when needed
  • Order equipment for staff. Complete supplier details requests. Ensure costs are correctly allocated across the department codes on Xero
  • Pay expenses to staff
  • Reconcile Xero with bank account
  • Deal with external suppliers

Admin and operations (estimated 40% of work hours)

Ensuring the smooth running of CSH operations including:

• Setting up regular team meetings
• HR systems administration – Keeping track of staff holidays, sick leave. Updating and maintenance of staff details and HR folders
• Helping with recruitment admin including filing applications, sending replies and responding to queries
• Organising office days once a month- booking venues, catering and technical support
• Timely management of CSH general inbox and phoneline, ensuring there is holiday cover in place when needed
• General CSH administration; providing additional administration tasks for the CSH team as required
• Working with the COO and Directors to prioritise continuous improvement and ensure administrative processes are smooth across the organisation.
• Dealing with external suppliers e.g. IT support, software providers.
• Ensuring compliance with health and safety standards is facilitated and prompted across CSH (e.g. Display Screen Equipment training)
• Administrative support to new starters
• Supporting offboarding of staff: calculating remaining annual leave, supporting leavers with handover, arranging leaving card and gifts, ensuring recovery of CSH assets; IT equipment, systems access and software etc.
• Supporting COO with EDI initiatives and actions (RACE report etc.)

We are looking for an organised individual who is confident with IT, quick to learn and who enjoys working as part of a team. Please read the full job specification. 

Location

The role may occasionally require travel within the UK. We encourage the use of sustainable travel wherever feasible. CSH is based in Oxford, UK. Staff are requested to attend team meeting days in person once a month. Travel costs for attending these meetings are reimbursed.

Closing date: 12 noon on 5 February 2025

Join Racing Welfare as Head of Fundraising and Make a Lasting Impact!

Are you an ambitious, results-driven fundraising leader with a passion for making a difference? Racing Welfare is looking for an exceptional Head of Fundraising to join our senior management team and take the helm of a thriving, high-performance fundraising operation. This is a unique opportunity for someone who wants to shape the future of British horseracing’s charitable support, driving growth and innovation in a vital sector.

 About Racing Welfare:

Racing Welfare is a registered charity dedicated to supporting the workforce of British horseracing – from stud, stable, and racecourse staff to those in related professions. Our mission is to help these dedicated individuals thrive in their careers and lives, offering guidance, practical assistance, and support throughout their journey – from recruitment to retirement.

The Role:

As Head of Fundraising, you will play a central role in Racing Welfare’s strategic direction and growth. You’ll work closely with the Chief Executive and Chief Operating Officer to craft and execute an ambitious fundraising strategy that delivers innovative income streams to fund our vital services. You’ll lead, inspire, and develop a talented team, empowering them to deliver outstanding fundraising initiatives and events that drive real change.

Key Responsibilities:

• Develop & Deliver Fundraising Strategy: Work with senior leadership to shape the charity’s fundraising vision, ensuring the strategy aligns with our wider goals and drives long-term sustainability.
• Innovative Fundraising Campaigns: Create and implement engaging campaigns, managing budgets and evaluating performance to optimise success.
• Team Leadership & Development: Lead, mentor, and motivate a high-performing fundraising team, supporting their professional growth and achieving collective goals.
• Building Strategic Partnerships: Cultivate relationships with trusts, foundations, and corporate partners to build lasting, mutually beneficial collaborations.
• Drive Operational Excellence: Oversee day-to-day fundraising operations, ensuring smooth management of income, expenditure, and compliance.

You Will Bring:

• Proven experience in fundraising or commercial management, with a track record of successfully recruiting donors and sponsors.
• A natural leader with exceptional people management skills, able to inspire and empower teams to excel.
• Solid experience in budgeting, financial planning, and performance management.
• Excellent communication skills, with the ability to engage and motivate diverse stakeholders.
• A passion for innovation and the ability to think strategically about fundraising opportunities.

Bonus: Experience in the horseracing industry is desirable, but not essential. 

Why Racing Welfare?

This is your chance to take on a leadership role in a respected and impactful charity. You’ll be part of a passionate team, working in a dynamic environment with opportunities for personal and professional growth. The role offers flexibility with the option to work from home or our Newmarket office, alongside occasional travel across the UK (including evenings and weekends).

As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.

If you’re ready to make a significant contribution to the future of Racing Welfare and help improve the lives of those who dedicate themselves to British horseracing, we’d love to hear from you.

Apply Today:
Submit your CV and covering letter to join Racing Welfare and lead our fundraising efforts to new heights.

We welcome enquiries from everyone and value diversity in our workforce. The closing date for this role is 14 February 2025. Interviews will be held the week commencing 25 February 2025. We reserve the right to bring forward the closing date if we receive a large number of suitable applications.

Salary: £50,000 p.a.

Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.

 This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974 

Racing Welfare’s Safeguarding Statement of Intent can be found on our website.

Key responsibilities:

Strategic Financial Management

• Develop and implement the charity’s financial strategy to align it to the charity’s main strategy and support long-term goals.
• Provide financial insights to the leadership team to guide decision-making and resource allocation.
• Lead on the preparation of the annual budget, ensuring alignment with the charity's strategic objectives.
• Monitor and forecast financial performance, identifying risks and opportunities.
• Work with the Treasurer and trustees to develop and update financial policies and procedures as part of the Resources Committee.
• Keep under review AvMA reserves strategy and policy and recommend changes as necessary. 

Day to Day Financial Duties

• Manage and oversee all financial transactions, including accounts payable & receivable, payroll and banking.
• Prepare accurate and timely monthly management accounts and cash flow reports.
• Ensure compliance with all statutory requirements, including VAT, Gift Aid, and charity reporting standards.
• In conjunction with our investment advisers, support the trustees and CEO with the management of an investment portfolio including the planning of necessary drawdowns for cashflow management purposes.
• Oversee the preparation of year-end accounts and liaise with external auditors.
• Maintain and update financial systems, ensuring robust controls are in place.  

Leadership & Collaboration

• Act as a financial advisor to the CEO, trustees and senior leadership team on all matters.
• Present financial reports at board and committee meetings, explaining complex financial data in an accessible way.
• Work closely with fundraising, operations and medico legal teams to align financial plans with organisational objectives.
• Provide mentorship and support to junior finance staff and/or volunteers, as applicable.

Other Duties

• To undertake other duties as required commensurate with this post.
• To attend quarterly Board meetings in person in London.  

 Person Specification

Essential:

1. Professional accounting qualification (e.g. ACCA, ACA, CIMA, CIPFA) or equivalent financial experience.
2. Proven experience in financial management, ideally within a charity or non-profit organisation.
3. Strong knowledge of UK charity accounting standards (SORP) and regulatory requirements as they apply to charities.
4. Demonstrated ability to develop and implement financial strategies.
5. Proficiency in financial software (e.g. Sage) and Microsoft Excel.
6. Excellent analytical, organisational, and communication skills.
7. Good communication skills, with the ability to articulate clearly and effectively both in writing, on the telephone and face to face.
8. Ability to lead, manage and work effectively both as a member of a team and on own initiative.  Be well organised and remain calm under pressure.
9. Forward thinking and able to suggest appropriate changes to AvMA’s services to meet the changing needs of the public and the clinical negligence marketplace.
10. Passion, commitment and drive to promote patient rights and follow the aims of AvMA.
11. IT literate and confident with technological change.  Able to identify opportunities to improve our data collection systems; an awareness of the power of social media and how to use it to promote AvMA’s work.
12. Committed to principles of equal opportunities and diversity and inclusion.

Desirable: 

• Experience working with trustees or non-exec directors and presenting financial information to non-financial stakeholders.
• Knowledge of fundraising and grant management processes.
• Familiarity with Gift Aid, VAT and other tax-related processes relevant to charities