Operations Manager Jobs in Camden Town, Greater London
Job Title: Data & Impact Director (Maternity cover)
Department: Core Group
Reports to: Managing Director, Investment
Salary: £72,950 p/a
Contract: 12 months (dependent on start date)
Location: Hybrid / London, EC4A and homeworking
The opportunity:
Working within the Impact and Investment team, you will support Better Society Capital to manage and leverage impact and system change data, processes and our tools, to enable effective data driven insights to help decision making, drive our strategy and support market building.
The Interim Data & Impact Director will play an important role in defining the way we manage our impact and systems change data by designing workflows and processes to ensure an effective flow of data across our investment process and translating this into impact management information and insight. The role will also help support key impact projects and influence the impact practices of other market players.
What you will do:
Portfolio Data: Impact & Systems Change
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Lead on developing our impact and system change data management architecture and infrastructure to create a ‘data-on demand’ environment. This includes designing workflows to collect and receive impact data from fund managers, aggregating with existing portfolio data, and presenting for insights, learning, and decision making, including the creation of data dashboards and other tools.
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Oversee the impact and systems change data stored on Salesforce and other management information systems ensuring it is up-to-date and accurate and designing workflows to process and report on the data.
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Lead on the design, data collation, analysis and presentation of the investment portfolio’s impact performance for our annual impact and systems change performance committee.
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Supporting the impact manager to deliver the annual impact report, leading on our data input.
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Creation of reports and presentations that are engaging, user-friendly, insightful, and incorporate best practices in data visualisation and storytelling throughout the impact calendar i.e. lead on website updates for our investment numbers & where we invest section
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Working collaboratively with Communications, Investor Engagement, Policy, Finance, Legal, and Operations groups and external Fund Managers on cross functional projects and initiatives.
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Assist the Head of Impact and the Head of Investment Management in delivering our impact and systems change approach across stakeholders (incl. BSC Board, external audiences) and products (BSC’s Annual Report, BSC’s Impact Report, etc.)
Market Data
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Leading our annual market sizing estimate & enterprise level data release, collaborating closely with relevant teams including market systems and communications to effectively communicate our findings and insight.
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Working closely with other market players i.e. GIIN, Impact Investing Institute and European NABS to share and alignbest practice with market sizing methodologies.
Systems Management
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Maintain and help develop back-end architecture of Salesforce and user experience on our frontline, impact and co-investor objects working closely with our Salesforce Administrator to continue to build out our impact data infrastructure.
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Using Tableau/Power BI and other visualisation tools to present data clearly and build in house capacity to encourage others to ‘self-serve’– allowing users to gain portfolio level insight.
What you will bring:
Skills, Abilities and Attributes
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Structured thinker able to synthesise, simplify and reframe complex problems
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A collaborative team player, able to establish excellent working relationships
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Attention to detail with an ability to prioritise ideas and initiatives
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Ability to balance quantitative with qualitative, leading to pragmatic creativity
Embody Better Society Capital core values:
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Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
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Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
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Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
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Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
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Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Experience
Essential
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Experience leading on impact, ESG or equivalent data management process design and execution to enable insights and drive decision making
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Experience and confidence in using Microsoft Excel, PowerPoint, and data visualisation software to create dashboards (i.e. Tableau, Power BI or similar)
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Proven project management skills
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A background relevant to Better Society Capital objectives (such as government, social enterprise or charity, finance, or investment)
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A passion for and demonstrable commitment to Better Society Capital’s social mission and the UK social sector
Desirable
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Experience in using Salesforce
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Awareness and experience of utilising external data sets to supplement internal data analysis
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Experience in leveraging new technologies (i.e. AI generated analytics) to drive insights
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Experience in impact measurement and management processes, ideally in an investment context
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Other terms
Location: We are a UK-based business with an office in the Chancery Lane area of London, accessible to a number of public transport links. Our current approach allows colleagues to spend 40% - 60% of their working hours in the office, and the remainder from home. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we continue to adapt to the changing needs of our diverse workforce.
Right to work: Right to work in the UK required
Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+; racialized; disabled; under-served communities)
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch with Nica Gordon (People and Talent Officer)
How to apply:
Please apply via Applied by 23:59pm on Tuesday the 19th November 2024.
Applied is a platform designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.
Please note: We screen for answers generated by Chat GPT. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.
As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job where possible. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you. If we receive an exceptionally high volume of applicants, we may not be able to facilitate interviews for everyone.
Interviews
Round 1 interviews will be held approximately w/c 2nd December
Round 2 interviews will be held approximately w/c 9th December
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Head of Communications is responsible for shaping and delivering the organisation’s communication strategy to establish Muslim Aid as a leading faith-based voice and thought leader in international development, humanitarian programming and positive systemic change. This role involves managing all aspects of internal and external communications, including media relations, digital content, and brand management. The Head of Communications will work closely with the Director of Strategy and Communications to ensure that communication efforts are aligned with the organisation’s strategic goals and effectively engage stakeholders.
About the Role:
Develop and implement a comprehensive global communication strategy that enhances the organisation’s public image, engages key stakeholders, and supports the achievement of strategic goals. Ensure that the strategy is flexible and adaptable to changing circumstances.
Lead the development and monitoring of annual communication plans that outline key initiatives, campaigns, and activities. Ensure that these plans are aligned with the organisation’s strategic priorities, reflect cross-departmental needs and include clear objectives, timelines, and performance metrics.
Provide editorial oversight for all content produced by the communications team, digital or otherwise: including social media posts, website content, newsletters, press releases, and other written materials. Ensure that all content adheres to the organisation’s messaging guidelines and brand standards.
Act as the overall guardian of the Muslim Aid brand and put in place processes and support to ensure it is represented at its best in all external communications.
Ensure that the organisation’s brand reflects and aligns with organisational identity and is consistently applied across all communication channels. Lead efforts to refresh and strengthen the brand as needed to reflect the organisation’s evolving direction.
Steer strategic engagement with the media to ensure accurate reporting on Muslim Aid’s activities, priorities, principles, and approach, as well as to platform Muslim Aid’s strategic direction and goals, and advance the organisation’s thought leadership.
About You:
To be successful in this role, you will need:
- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.
- Proven leadership experience in a communications role, preferably within an INGO or similar organisation.
- Proven experience in developing and executing successful communication strategies, managing media relations, and overseeing digital communications.
- Excellent written and verbal communication skills, with a strong ability to create compelling content for diverse audiences.
- Proficiency in digital communication tools, social media platforms, and content management systems.
- Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Why you should apply:
Take the lead in shaping Muslim Aid’s voice and reputation as a thought leader in international development and humanitarian work. As the Head of Communications, you will be at the forefront of our communication strategy, helping to amplify our impact and foster positive systemic change. You will manage all aspects of our internal and external communications, from media relations and digital content to brand management, ensuring that our message reaches and resonates with key stakeholders. If you are a skilled communicator passionate about making a difference in a values-driven environment, this is your chance to drive change in an influential, essential role.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Workplace Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Are you a visionary financial leader passionate about making a real impact? UK Youth is looking for an experienced Finance Director to lead the financial strategy and operations that support our mission to empower young people across the UK.
Purpose of the job
As Finance Director, you will oversee all financial aspects of the charity and lead long-term financial sustainability while advancing UK Youth’s mission. You will work closely with the Executive Team, Finance Committee, and Board of Trustees to deliver strategic financial leadership and ensure robust financial planning, forecasting, and reporting.
This role offers the unique opportunity to influence high-level decision-making and provide strategic insights that shape our organisation’s future. You’ll champion the finance team’s development, drive operational efficiency, and explore innovative financial solutions to ensure our financial health.
Key Responsibilities
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Lead the formulation and execution of UK Youth’s financial strategy aligned with our goals
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Oversee budgeting, forecasting, and financial planning processes
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Provide strategic financial analysis and insights for social investment, grants, and commercial financing
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Manage financial risks, compliance with regulations, and relationships with auditors and stakeholders
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Drive technological innovation in financial reporting and operations
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Mentor and develop the finance team to foster a high-performance culture
About You:
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Qualified accountant (ACA, ACCA, CIMA, CIPFA, or equivalent)
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Significant experience in a senior financial leadership role
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Proven track record in providing financial leadership at Board and Executive levels
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Strong knowledge of charity finance regulations (including Charity SORP) and tax compliance
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Experience working within the voluntary sector is highly desirable
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Skilled communicator able to convey complex financial information to diverse stakeholders
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that theyouth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to massinequality of access to youth services for young people.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Friday 8th November 2024 at 08:00 (8am)
Round 1 (Teams) Interview date(s) proposed: w/c 18th November 2024
Round 2 (In Person) Interview date(s) proposed: w/c 9th December 2024
The Co-Director of Strategy & Finance works closely with the Co-Director of Operations to ensure the sustainability, growth and success of Hackney Playbus and to ensure that families are placed at the heart of the charity's work.
All Hackney Playbus employees and volunteers demonstrate the Hackney Playbus ethos and values by working positively as part of a team, delivering high quality services to children and families and by creating a culture where all are welcomed, valued and supported.
The Principal duties and responsibilities will be as follows:
Governance
Ensuring that the charity is legally compliant, compliant with requirements of the Charity Commission and has the correct insurances in place for the charity’s activities and that these are reviewed annually.
Ensure systems are in place for the Board of Trustees to fulfil its statutory responsibilities and exercise effective control of the charity's affairs. Support trustee recruitment in line with Hackney Playbus procedures.
Ensure policies and guidelines are appropriate for the charity’s work and reviewed regularly by the Trustees, including annual reviews of Children’s Safeguarding, Data Protection policies and the Risk Register developing policy proposals as necessary
Report quarterly or as required to the Board of Trustees on progress against key strategic objectives, providing information and explaining performance
Strategic
To work with Trustees to ensure the charity’s vision, mission and strategic plans are reviewed in conjunction with key stakeholders including Hackney Playbus staff, volunteers and families.
To take Joint responsibility for achieving, monitoring and reporting on performance against targets in all areas of charity’s activities taking action as required
To be open to feedback and ideas for innovation and change while delivering consistent and reliable services
To develop a culture of continuous improvement throughout all aspects of the charity's work.
Financial
Ensure that income is maintained, expenditure controlled in line with budgets and potential risks are identified and managed
Draw up an annual budget for approval by Trustees
Liaise with appointed bookkeeper, ensuring timely payment of bills, invoicing for services, chasing of invoices for payment and maintenance of petty cash systems
Prepare contracts, apply for tenders, negotiate and agree contracts, service level agreements and acknowledge receipt of funds as required.
Oversee expenditure and management accounts ensuring that income and expenditure is monitored and reported quarterly to Trustees
Organise independent examination of accounts with appointed accountant
Review and make recommendations to maintain or change arrangements with accountants, bookkeepers and payroll service providers.
Income Generation
Develop income generation strategies to maintain and enhance levels of funding from existing sources and develop new funding streams
Work closely with and provide support to the Fundraising Officer on funding applications to ensure continuous and sufficient income
Work closely with the Co-Director of Operations to ensure that monitoring reports are submitted to funders in line with requirements.
HR
Recruit staff as required
Support and supervise Administration and Fundraising Officers
Ensure HR policies, procedures and staff contracts are relevant and reviewed regularly to ensure they are fit for purpose.
Promotion of Charity
Maintain effective networks with supporters and stakeholders
Network externally and develop partnerships to improve impact and sustainability
Ensure charity is presented in an appropriate and professional manner to its stakeholders including website, social media, annual, impact and reports
Represent the charity in public forums and produce or commission written/digital material for promotion
Asset Management
Overall responsibility for asset management including Playbus vehicles, premises management, IT, utilities and other overheads.
Other Duties
To participate in internal/external meetings and training
To participate in annual appraisal by appointed Trustee from the Boardof Trustees
To uphold Hackney Playbus policies and procedures including Children's Safeguarding.
Hackney Playbus believes that all children under five living in Hackney should share the same opportunities to grow, thrive, and reach their potential
The client requests no contact from agencies or media sales.
Closing Date: 10 November 2024
Ref 6885
Save the Children UK has an exciting opportunity for a collaborative and influential individual with extensive project management and stakeholder engagement experience to join us as our Senior Community Fundraising Optimisation Lead.
In this role you will work with a small management team, as well as extend your influence into the regional fundraising and engagement team.
The successful applicant will focus on optimising operational processes and supporter engagement strategies across the team.
Please note this is a fixed term maternity cover contract role for up to 12 months.
This is a remote-hybrid working role, you will be required to come in to your contracted office in London Farringdon approximately 2 days per month. Flexible working arrangements are discussed at the interview.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Senior Community Fundraising Optimisation Lead, you will play a key role in driving continuous improvement within our regional fundraising team.
You will identify and implement efficiencies in project management and operational planning, explore new community fundraising audiences, and support strategic planning around income generation opportunities.
You will not directly manage people but will lead cross-functional project teams to deliver impactful fundraising initiatives. Your work will focus on building a culture of continuous learning, innovation, and collaboration across the team.
In this role, you will:
• Identify improvements and efficiencies in how we manage projects and operational planning across the regional fundraising team.
• Lead on agile resourcing across regional fundraising specialisms, especially where new growth opportunities arise.
• Develop cases for new community fundraising audiences and explore opportunities to generate income from "unrestricted moments".
• Create and drive project management techniques, ensuring teams are briefed, resourced, and empowered to deliver high-impact initiatives.
• Develop change management plans and embed sustainable improvements within the team's operations.
• Oversee the review and refresh of the Supporter Engagement strategy to ensure its ongoing relevance and effectiveness.
• Foster a culture of learning and continuous improvement through coaching, mentoring, and strategic leadership.
• Work closely with the Senior Leadership Team to provide strong leadership and ensure performance monitoring systems are robust.
About you
To be successful, it is important that you have:
• Strong organisational skills, with the ability to view challenges holistically and make strategic decisions.
• Proven experience in leading complex projects and applying project management methodologies.
• Excellent stakeholder management skills, including the ability to influence senior colleagues and communicate with impact.
• Experience of leading change management initiatives, including coaching and mentoring teams.
• Creative problem-solving skills, with the ability to think strategically and innovate
• An opportunity-driven mindset, with the ability to challenge the status quo and ask, "Is there a better way to do this?"
• The ability to work independently, using your initiative to prioritise and manage a busy workload effectively.
• A commitment to Save the Children's vision, mission, and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
We focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
We provide a wide range of benefits that will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.
Closing date: 10th November 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (approximately 2 days per month.) This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me".
We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
£49,933 per annum
Full time, 35 hours per week
Permanent contract
London based contract with the option of hybrid working in the office and from home*
Are you technically minded with an eye for detail and a drive to ensure systems work effectively?
We are looking for a new Digital Officer to support our channels and meet the needs of staff and members. You will work closely with the current Digital Officer to ensure the CSP website and associated sites, interactive CSP community groups, professional network microsites and email systems operate optimally, and will work with our external agency and third-party suppliers on technical requirements, support, and proactive and responsive maintenance. You will also work closely with members of the wider Corporate Communications team, staff across the CSP including the library, practice and development teams, IT, and staff and member website contributors.
To undertake this role, technical knowledge of content management systems (preferably Drupal), payment systems, integrations, email marketing tools, Google products and image editing software is required. An understanding of W3C web standards, user experience, development workflows, and agile methodology is also needed.
For an informal discussion about the role, please contact Ruth Paget, Digital Channels Manager, at Head Office.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on the website.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 2pm, 7 November 2024.
Interview date: 25 November 2024 (in person at the CSP London office).
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.
NO AGENCIES
We are seeking an enthusiastic self-starter with relevant technical experience to fill the role of Senior AV Technician.
Senior AV Technician
Location: Based in Kensington, London.
Salary range: £41,645 - £44,285 per annum depending on experience and qualifications.
Contract: Permanent, full-time, subject to successful completion of a probationary period of three months.
As part of the Venue Hire team you will be leading on the AV elements of Society and Venue Hire client event delivery and assist them to project their ideas with technical expertise. You will be responsible for leading the technical team for events requiring support with Audio/Video, streaming, hybrid, lighting and recording needs.
Duties and responsibilities
- Lead the technical production of high-profile, technically complex events and assist in the hands-on delivery of events in line with the programme requirements for the venue.
- Ensure all technical requirements are set up and ready before each event starts.
- Select and prepare equipment for future events and meetings as required.
- Brief and hand over of the relevant files to the freelancer team before events.
- Provide technical support to clients and staff before events and during conferences and other event formats.
- Operate event production equipment including audio desk, lighting desk, vision mixer and PTZ cameras and operation.
- Demonstrate advanced proficiency in operating audio-visual equipment, including Digico SD9, vMix, Blackmagic Design Switcher and software, Shure Wireless Microphone.
- Set up live streaming, virtual, video and hybrid conferencing equipment and sourcing additional external equipment where required in the Ondaatje Theatre and Education Centre. OT.
- Set up video conferencing kit in meeting rooms for hybrid meeting with Zoom Teams etc.
- Test and monitor that live streaming feeds are working.
- Ensure that freelancers perform as required onsite and using our equipment; supervise and manage freelance support for event (where it is required), as agreed with the Venue team.
- Supervise and training freelancers on all existing and new equipment.
- Be proactive in research, selection and/or upgrade of AV equipment to purchase and the installation and oversight of new equipment installation.
- Ensure that AV equipment is maintained, undertaking necessary repairs or utilising a maintenance company services.
- Prepare and maintain user guides and maintain an inventory of Society AV equipment.
- Carry out regular liaison with senior executives and high-profile clients regarding their event AV needs.
- Work with the Venue team to provide feedback on possible enhancements and improvements to the Society’s Events spaces.
- Meet regularly with Venue hire team colleagues to plan and fill all events requests for the week ahead including hybrid events, conferences, webinars, broadcasts, and streaming.
- Contribute to event debriefings, discussing customer feedback to ensure continuous assessment and improvement.
Benefits
- There are a range of benefits at the Society which include the following:
- 35-hour working week with core working hours between 10.00am and 4.00pm.
- Flexible working arrangements are available with a mix of office based and home working.
- 25 days annual leave per annum, pro rata, plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support.
Applications must be received by 9.30am on Friday 15 November.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society is committed to equal opportunities and values diversity in its workforce.
No agencies please.
South East London Mind have an exciting new opportunity for a Head of Services to lead on supporting and developing our existing services in the London Boroughs of Lambeth & Southwark. This includes the successful and established Counselling Services, Advice & Information Service, Peer Support and Befriending. This exciting new post will also involve taking a lead on local partnerships with both statutory and other voluntary sector organisations.
With experience managing community-based services and of partnership working, you will need to demonstrate that you can motivate teams and individuals, communicate effectively and deliver continuous improvement in service delivery.
The successful candidate will join an established group of Heads of Services who represent us across our other 3 boroughs.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check
Closing date: Sunday 3rd November (11:59pm)
Likely interview date: Monday 13th November
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
The Horniman Museum and Gardens is a unique attraction in south east London where world cultures and the natural world are brought together for everyone to enjoy. The Museum holds internationally important collections of anthropology and musical instruments, as well as a popular natural history gallery and Aquarium. The 16 acres of beautiful Gardens feature a tropical Butterfly House and offer stunning views across London. The Horniman is the holder of the prestigious Art Fund Museum of the Year 2022.
The Horniman’s mission is to connect us all with global cultures and the natural environment, encouraging us to shape a positive future for the world we all share. We are looking for a Head of Commercial to play a key role in maximising our income generation streams in order to support this mission, leading day-to-day operations across retail, catering and ticket sales. You will also have the wider responsibility of proposing and developing new business opportunities, working closely with the Venue Hire and Programming and Visitor Experience teams. A key project for the role is managing the delivery of a new children’s café as part of our ambitious Nature + Love capital project.
You will have a proven track record in commercial management and experience of all aspects of retail and catering operations, ideally gained in a visitor attraction setting. You will have experience of driving income through innovation and the development of partnerships and have solid financial commercial experience in budgeting and forecasting. The role reports to and works closely with the Director of Audiences and Income and leads a busy, dedicated and talented team. You will be an inspiring, collaborative and supportive line manager with experience of management reporting and working effectively with customer relationship management and box office systems.
You will have an empathy for and interest in the Horniman’s mission, collections and programme alongside a passion for the transformational impact arts, culture and nature can have on people’s lives.
The closing date for completed applications is 10am on Monday 04 November 2024. Interviews will be held 20 – 22 November 2024.
The Horniman is an equal opportunities employer, and we value and celebrate diversity. We want to better represent the communities in which we work but recognise that there is still much work to do in this area. We welcome and encourage all applicants and particularly encourage you to apply if you are from a community that is often disadvantaged by society or an ethnically diverse background.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Direct Marketing and Fundraising Officer
This is an exciting and dynamic role within our Fundraising and Marketing department, offering the opportunity to make a significant impact on our public fundraising efforts. The role has been designed to support the Direct Marketing Manager [Acquisition] in managing and developing internal systems, coordinating projects, and providing essential administrative support to the team.
Please download the job description for full details
We are seeking a highly organized and proactive Direct Marketing and Fundraising Officer to join our Public Fundraising team. This role is integral to the smooth operation of our fundraising activities, particularly during appeals, where your coordination skills will be crucial.
Key Responsibilities:
Appeal Coordination:
- Assist the Direct Marketing Manager - Acquisition in keeping member agency fundraising directors and key suppliers up to date in the run-up to and during appeals.
- Update the fundraising and marketing team budget tracker, ensuring accurate financial tracking throughout the appeal process.
- Support the setup and management of Appeal Toolkits and Appeal Hubs, providing essential assets to staff, member agencies, and suppliers.
- Assist with the coordination and delivery of creative projects across all direct marketing channels, ensuring timely and effective execution.
- Work with the team to gather and report appeal results, providing updates to the Director of Fundraising and Marketing, Executive Team, and CEO’s office.
Ongoing Responsibilities:
- Organize and manage review meetings with suppliers’ post-appeal, contributing to continuous improvement efforts.
- Monitor and update core and appeal budgets, processing invoices and ensuring financial accuracy.
- Support the Director of Fundraising and Marketing in organizing and managing the Fundraising Director’s Group meetings, including diary coordination, preparing presentations, and taking minutes.
- Provide general administrative support to the Fundraising and Marketing team, including setting up monthly team meetings, organizing agendas, and coordinating away days.
To be successful in this role, you will need:
- Proven experience in project coordination and administrative support, ideally within a fundraising or marketing environment.
- Excellent organizational skills, with the ability to manage multiple tasks and deadlines effectively.
- Strong communication skills, both written and verbal, with a keen eye for detail.
- Experience with budget tracking and financial processes.
- A proactive and collaborative approach, with the ability to work well within a team.
If you are passionate about making a difference, are eager to learn the fundamentals of direct marketing and have the skills to manage complex projects in a fast-paced environment, we would love to hear from you.
We are trialling 2 compulsory days per month "in the office", which is subject to change.
During an appeal, you will be contractually obliged to be in the office for 2 weeks, which are likley to include working during the weekend.
The client requests no contact from agencies or media sales.
Exciting opportunity! Governance and Executive Support Officer!
Are you ready to take on a key role in ensuring high-level governance, strategic support, and efficient operations within a respected professional organisation?
Join a forward-thinking, prestigious body that upholds the values and standards of the legal profession.
Our client is looking for an experienced Governance and Executive Support Officer to join their team to bring exceptional administrative and secretariat expertise to critical governance functions
Role: Governance and Executive Support Officer
Organisation type: Professional regulatory and representative body
Salary/hourly rate: £35,000 - £45,000 per annum
Working Hours: Full time (35 hours per week)
Working arrangements: Hybrid with flexible arrangements available
Location: London/WFH
Employment type: 6-month fixed-term contract
About the role:
In this position, you'll be instrumental in supporting key committees, managing meetings, and ensuring accurate, timely documentation.
You'll also play a vital role in supporting senior leadership teams and maintaining the smooth, efficient operation of governance and executive functions.
This is an excellent opportunity for someone who thrives in dynamic, high-stakes environments and is committed to upholding professional standards in governance.
As the Governance and Executive Support Officer, you'll have the chance to provide direct support to executive committees, contribute to strategic decision-making, and influence organisational processes.
Key Responsibilities:
- Provide comprehensive secretariat support for joint corporate and representative committees, including forward agenda planning, collating papers, and producing accurate minutes in line with the governance framework.
- Act as the main liaison for the organisation's subsidiary companies, ensuring timely statutory filings with Companies House and the Charities Commission.
- Support senior management by coordinating agendas, taking minutes, and maintaining accurate action records.
- Ensure efficient operation of the executive office, covering for key roles as needed and maintaining high standards of administrative support.
- Oversee document management, filing systems, and budget reconciliation.
The Successful Candidate:
- Experience in a senior administrative or governance role, with a passion in legal and governance structures.
- Brings a solid understanding of corporate governance, compliance, and public sector organisational requirements.
- Demonstrates experience supporting executive meetings or committees and engaging effectively with senior stakeholders.
- Possesses excellent written and verbal communication skills, with a keen eye for detail and professionalism in high-quality documentation.
- Shows adaptability, resilience, and the ability to manage conflicting priorities in a dynamic environment.
Skills:
- Strong administrative and IT skills, particularly in Microsoft Word, Excel, and PowerPoint.
- Proficient in managing purchase orders, record-keeping, and minute-taking.
- Adept at building and sustaining professional relationships with committee members and stakeholders.
- Exceptional organisational skills with a meticulous approach to documentation and confidentiality.
If you're looking for a role where your skills in high-level governance and executive support can make a true impact, apply today by replying and upload your CV quoting reference 86105SOH.
We will be in touch with further information and look forward to helping you take the next step in your career!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About Us
The Pepper Pot Centre is a unique Day Centre situated in the heart of Ladbroke Grove which supports over 60s Caribbean, African and other BME communities of Kensington and Chelsea and neighbouring boroughs and is open to all. The Centre opened in 1981 and offers members a range of services in a warm and friendly environment.
We are a meeting place and day centre for older members of the community. Our wide range of activities both inside and outside our centre aim to be culturally sensitive and include the provision of nutritious meals, birthday parties for members, visits to theatres museums and the seaside and much more.
In 1976 & 2006 PPC was visited by the late Queen and by the Duchess of Cornwall in 2020.
We are now seeking a part-time Office Administrator to join our friendly team working 21 hours per week.
About the role
This is an exceptional opportunity for a proactive and community-focused individual with a strong understanding of the administrative needs of our organisation, particularly in supporting older people from Caribbean backgrounds and other BME communities. Join us and take an exciting step forward in your career as an Office Administrator.
We are looking for a dedicated and organised administrative staff member to join our team. The ideal person should be detail-oriented, professional, and have good written and verbal communication skills. Your main job will be to provide administrative support and to work closely with other team members to ensure that that the office operates smoothly and efficiency.
Roles and Responsibilities:
Administrative Support:
- Answer reception enquiries.
- Coordinate volunteers to ensure that the reception and phones are always adequately staffed and answered in a courteous and professional manner.
- Manage incoming calls, emails, and correspondence.
- Maintain records, databases, and filing systems.
- Prepare reports, presentations, and documents as needed.
- Assist in billing, invoicing, and financial record keeping.
Member’s Support:
- Assist members with paperwork, forms, and inquiries.
- Coordinate transportation arrangements for members as necessary.
- Maintain members’ records and update information as needed.
Facility Management:
- Monitor inventory and order office supplies as needed.
- Coordinate maintenance and repairs for equipment and facilities.
- Ensure the cleanliness and organisation of the premises, working with the cleaner as necessary.
Finance:
- Manage petty cash, expenses, and income within budget guidelines and bank cash regularly.
- Arrange for invoices to be paid.
- Maintain a record of payments made and expenses incurred to be presented to the Pepper Pot Centre accountant.
Communication and Liaison:
- Collaborate with other staff members to ensure smooth office operations.
- Collect feedback from members and families to improve services.
Supporting the Centre Manager:
- Assist in compiling data and information for reports and presentations.
- Prepare drafts of reports and documents for the manager’s review.
Professional Development:
- Stay informed about best practices in administrative support and adult day centre operations.
- Attend relevant workshops, training sessions, or conferences to enhance skills and knowledge.
- Share insights and learning with the manager and team to continuously improve operations.
Other:
- Take on related tasks as required by the centre manager and/or trustees.
- Compile and distribute information for Board meetings.
About you
Essential:
- Good understanding of the essential needs of older individuals, particularly from Caribbean backgrounds and other BME communities.
- Proven track record in successfully managing administrative tasks and responsibilities.
- Skilled in both planned and reactive approaches to event planning.
- Proactive and capable of working independently with minimal supervision, as well as collaboratively within a team.
- Attention to detail.
- Excellent organisational abilities with a methodical approach to handling multiple tasks simultaneously and meeting deadlines.
- Strong interpersonal skills with the ability to communicate effectively with diverse populations and build rapport with members and team.
- Proficient in writing letters, and reports.
- Fully competent in the use of Microsoft Office Suite, including Excel, Word, Power Point and other relevant software.
- Proven experience in an administrative role or similar position.
- Strong communication skills, both written and verbal.
- A friendly and approachable demeanour.
- Strong customer service experience and ethos.
Desirable
- Experience working in a non-profit or community-focused organisation.
- Experience of working with a management committee.
- Knowledge of the Statutory and Voluntary sectors.
- Problem-solving skills.
- Strong research capabilities.
- Full clean driver’s license.
Application Process
Closing date for applications:
The application deadline is Month 4th November 2024 with interviews in the week of 18/11. However, we reserve the right to close the application early. An early application is strongly recommended.
The client requests no contact from agencies or media sales.
Finance and HR Administrator
Contract: Permanent, full-time (subject to successful completion of a probationary period of three months)
Salary range: £26,000-£30,000 per annum, depending on experience and qualifications
Based: South Kensington, London, Hybrid.
About the Role
We are seeking a full time Finance and HR AdministratorHuma to support timely processing of financial transactions, accurate accounting, consistency of financial records, supporting the year-end close as well as supporting the HR advisor with administrative tasks.
As the Finance and HR Administrator, you will become an integral part of our dedicated team, ensuring the smooth functioning of the HR and financial operations.
Duties and responsibilities
- Accounts receivable: review and issue of sales invoices, processing and uploading, and debt recovery, and follow-up invoicing queries.
- Processing direct debits and credit card expenses.
- Cash and bank reconciliation and updates of bank and deposit balances.
- Recording receipts: subscriptions, legacies, grants, gift aid & investment income.
- Reconciliation of receipts in the financial system and the CRM system.
- Ensuring accurate VAT coding and assist in the preparation of VAT returns.
- Support balance sheet account reconciliations.
- Support for ad hoc general accounting tasks as required.
- Manage the onboarding and offboarding process for employees including handling onboarding communications, HR system setup, stakeholder notifications, and IT ticket requests.
- Maintain and update the HR system, ensuring all employee records are accurate and up to date.
- Prepare internal correspondence and communications as needed.
- Oversee the HR and Finance inboxes, managing enquiries.
- Coordinate internal staff training sessions, ensuring smooth scheduling and communication.
- Maintain personnel files and general HR record-keeping.
About us
Founded in 1830, we are the UK's learned society and professional body for geography. Discover our history and find out how our work and people contribute to the advancement of geography worldwide.
As a charity, learned society and professional body we serve an exceptionally wide range of public and professional audiences, including our 16,000 members. We reach millions of people each year through our work to advance geography and support geographers.
The Society offers professional accreditation to members through Chartered Geographer status.
Benefits
There are a range of benefits at the Society which include the following:
- 35-hour working week with core working hours between 10.00am and 4.00pm.
- Flexible working arrangements are available with a mix of office based and home working.
- 25 days annual leave per annum, pro rata, plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support.
Closing date: 11.59pm on Sunday 3 November 2024.
Interviews are planned to take place on Monday 11 November 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society is committed to equal opportunities and values diversity in its workforce.
No agencies please.
Head of Brain Injury Service
Lead a passionate team dedicated to transforming the lives of children and families affected by acquired brain injury. Join us as our Head of Brain Injury Service and make a lasting impact through our inclusive, compassionate and innovative support programme.
The Child Brain Injury Trust was originally set up by a group of medical professionals. The organisation has evolved over the years and is now the leading UK organisation supporting families and professionals affected by childhood acquired brain injury. Working in consultation and collaboration with families and professionals, the charity aims to ensure families can access the support they need, when they need it and to ensure they have the best possible chance of reaching their potential.
As Head of our Brain Injury Service, you will be joining the charity at an exciting time, as we have just launched our new five-year strategy – Elevating families, enriching futures. The strategy is our most exciting yet as we look to increase our reach and embed 4 key areas of support: early intervention (currently we work in major trauma centres and specialist hospitals across the UK), community inclusion, educational services and virtual support. Although our programme delivery model is not completely defined and embedded, we have a strong framework and a dedicated team who are eager and committed to our strategic goals. We are developing our service in line with the future needs of families and as such we are looking to appoint an individual who is passionate about childhood acquired brain injury, team development and leadership. By joining an inclusive, compassionate and forward-thinking team, you will be part of developing and growing our highly regarded charity.
The purpose of this role is to provide overall strategic input, direction, development and operational management for the national brain Injury support service. To lead our whole brain injury service team to achieve the five-year strategy.
As well as exceptional leadership and management skills, you will need to enjoy developing and maintaining relationships with a large range of key stakeholders from the clinical, legal and corporate sectors.
We are looking for a confident and experienced individual who has evidenced previous compassionate leadership experience which will be essential and your values will lead your success.
This is a varied and exciting leadership role for the right individual, where no two days are the same. If you are adaptable, solution focused and have excellent management and leadership skills then we are keen to hear from you. Thank you for your interest in this position.
At TreeHouse School, we're looking for a SEND Officer to join our team.
You'll lead the scheduling and coordination of the statutory annual review process and be responsible for planning, organising, minuting and drafting all annual review paperwork. You'll support the effective provision of the school office administration by having regulatory knowledge to meet the needs of TreeHouse School and work closely with the reception team where required to support a variety of stakeholders.
You'll liaise closely with the school based Transdisciplinary Team staff, including class teachers, OT, SaLT, PBS specialists as well as outside agencies. You'll manage and organise pupil appointments, including informing parents/carers. You'll manage diaries/Outlook calendars, make appointments, book meetings and training rooms, whilst also being responsible for meeting minutes and note taking.
We are looking for someone who has:
- Formal administrative/reception qualification or equivalent experience
- Excellent working knowledge of SEND code of practice and Annual review process
- Experience of working within a similar SEND organisation/school/charity environment
- Experience of using own initiative to plan, organise and manage own workload
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.