Operations Manager Jobs in Camden Town, Greater London

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Head of Communications is responsible for shaping and delivering the organisation’s communication strategy to establish Muslim Aid as a leading faith-based voice and thought leader in international development, humanitarian programming and positive systemic change. This role involves managing all aspects of internal and external communications, including media relations, digital content, and brand management. The Head of Communications will work closely with the Director of Strategy and Communications to ensure that communication efforts are aligned with the organisation’s strategic goals and effectively engage stakeholders.

About the Role:

 Develop and implement a comprehensive global communication strategy that enhances the organisation’s public image, engages key stakeholders, and supports the achievement of strategic goals. Ensure that the strategy is flexible and adaptable to changing circumstances.

Lead the development and monitoring of annual communication plans that outline key initiatives, campaigns, and activities. Ensure that these plans are aligned with the organisation’s strategic priorities, reflect cross-departmental needs and include clear objectives, timelines, and performance metrics.

Provide editorial oversight for all content produced by the communications team, digital or otherwise: including social media posts, website content, newsletters, press releases, and other written materials. Ensure that all content adheres to the organisation’s messaging guidelines and brand standards.

Act as the overall guardian of the Muslim Aid brand and put in place processes and support to ensure it is represented at its best in all external communications.

Ensure that the organisation’s brand reflects and aligns with organisational identity and is consistently applied across all communication channels. Lead efforts to refresh and strengthen the brand as needed to reflect the organisation’s evolving direction.

Steer strategic engagement with the media to ensure accurate reporting on Muslim Aid’s activities, priorities, principles, and approach, as well as to platform Muslim Aid’s strategic direction and goals, and advance the organisation’s thought leadership.

About You:

To be successful in this role, you will need:

1. Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.
2. Proven leadership experience in a communications role, preferably within an INGO or similar organisation.
3. Proven experience in developing and executing successful communication strategies, managing media relations, and overseeing digital communications.
4. Excellent written and verbal communication skills, with a strong ability to create compelling content for diverse audiences.
5. Proficiency in digital communication tools, social media platforms, and content management systems.
6. Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.

Why you should apply:

Take the lead in shaping Muslim Aid’s voice and reputation as a thought leader in international development and humanitarian work. As the Head of Communications, you will be at the forefront of our communication strategy, helping to amplify our impact and foster positive systemic change. You will manage all aspects of our internal and external communications, from media relations and digital content to brand management, ensuring that our message reaches and resonates with key stakeholders. If you are a skilled communicator passionate about making a difference in a values-driven environment, this is your chance to drive change in an influential, essential role.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 privilege days 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays
• Workplace Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

We are delighted to be delivering the National School Breakfast Programme. Family Action is committed to supporting child development, and we believe a healthy school breakfast, without barrier or stigma, can set up children to succeed and give them the very best chance to learn. Working with schools across the country, the post holder will make a vital contribution in ensuring thousands of children in disadvantaged areas have a healthy breakfast at the start of the school day.

As a School Breakfast Coordinator, you will be required to work directly with schools to recruit them to the programme, facilitate the successful set up of breakfast delivery in their schools and provide ongoing support and advice. A big part of this role will be to proactively contact schools to offer them a virtual meeting to support them to sustain and grow their breakfast provision. 

Main Responsibilities:

• Proactively contact schools to offer online meetings and support in the ongoing delivery of their breakfast provision. Offering advice and guidance to increase the number of children having breakfast each day
• Respond to school queries via a support desk either by phone or email in a timely manner. Escalating to colleagues within the service as appropriate.
• Share knowledge, ideas, feedback and evidence of good practice with schools to inspire and encourage improved delivery of the breakfast provision.
• Work closely with colleagues and partners supplying the service delivery, ensuring any issues relating to Food orders, deliveries or provision help are reported and action is taken immediately.

Main Requirements (for details check the job description and person specification):

• The successful candidate will preferably be educated to degree level or relevant professional qualification to level 3. Have experience of working in customer service environments or experience of being first point of contact and providing high quality support.
• Experience of working in an educational setting or in partnership with schools or other educational providers and knowledge of how schools operate.
• Experience working in a remote team with the ability to confidently build relationships with a range of professionals, stakeholders and services.
• Excellent interpersonal and presentation skills including the ability to engage a range of audiences virtually.
• Proficient in Microsoft Office with strong IT and administration skills and a high level of competency in the use of Salesforce or a similar CRM tool. 

Benefits: 

• an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays 
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Download and submit a completed Application Form linked to the Family Action job advert

• Closing Date: Monday 11th November 2024

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.

It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.  

We are looking for a Marketing Coordinator to coordinate the marketing activity of the Students’ Union throughout the year, taking the lead on campaigns and projects such as Varsity, the Leadership Race, Sustainability Conference, International Festival and End of Year Awards, working with 10+ departments across the Union. The Marketing Coordinator will also support, train, and advise these departments and Sabbatical Officers on the development and delivery of effective marketing plans helping the Union to achieve its objectives

This is a full time and fixed term contract role until 31 July 2025. This role is also a hybrid working role, where 40% of the role will be on campus based.

Have you got a skilled approach to the planning and implementation of innovative marketing campaigns, promotions and offers to continuously refresh and develop the customer experience? Have you experience in providing recommendations based on data analysis and market research? If the answer is yes, then we want to hear from you. 

Our ideal candidate will work with departments, teams, and managers to develop innovative marketing campaigns aimed at increasing engagement and use of our services. The right candidate will utilize the Marketing Planning Process where possible, and be a cheerleader for the process, setting clear aims and KPIs when developing marketing plans with teams. The successful role holder will also respond to enquiries from customers where appropriate, ensuring the Union is represented in line with the brand guidelines.

Are you a visionary financial leader passionate about making a real impact? UK Youth is looking for an experienced Finance Director to lead the financial strategy and operations that support our mission to empower young people across the UK. 

Purpose of the job

As Finance Director, you will oversee all financial aspects of the charity and lead long-term financial sustainability while advancing UK Youth’s mission. You will work closely with the Executive Team, Finance Committee, and Board of Trustees to deliver strategic financial leadership and ensure robust financial planning, forecasting, and reporting. 

This role offers the unique opportunity to influence high-level decision-making and provide strategic insights that shape our organisation’s future. You’ll champion the finance team’s development, drive operational efficiency, and explore innovative financial solutions to ensure our financial health. 

Key Responsibilities

• Lead the formulation and execution of UK Youth’s financial strategy aligned with our goals 

• Oversee budgeting, forecasting, and financial planning processes 

• Provide strategic financial analysis and insights for social investment, grants, and commercial financing 

• Manage financial risks, compliance with regulations, and relationships with auditors and stakeholders 

• Drive technological innovation in financial reporting and operations 

• Mentor and develop the finance team to foster a high-performance culture 

About You: 

• Qualified accountant (ACA, ACCA, CIMA, CIPFA, or equivalent) 

• Significant experience in a senior financial leadership role 

• Proven track record in providing financial leadership at Board and Executive levels 

• Strong knowledge of charity finance regulations (including Charity SORP) and tax compliance 

• Experience working within the voluntary sector is highly desirable 

• Skilled communicator able to convey complex financial information to diverse stakeholders 

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth? 

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that theyouth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to massinequality of access to youth services for young people.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Friday 8th November 2024 at 08:00 (8am)

Round 1 (Teams) Interview date(s) proposed: w/c 18th November 2024

Round 2 (In Person) Interview date(s) proposed: w/c 9th December 2024

Assistant Building Maintenance Operative

We are looking for an Assistant Building Maintenance Operative to join the team.

The organisation is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.

Position: VAC0104 Assistant Building Maintenance Operative

Location: London (hybrid working considered after probation period)

Hours: Full-time, 35 hours per week

Salary: £25,323.47 pa plus travel to work allowance up to £3700 pa

Contract: Permanent

Benefits: Contributory Pension Scheme; Generous Travel to work Allowance 25 days annual leave plus 8 Bank Holidays per annum, Café discount.

Closing Date: 1st November 2024

About the Role

The International Business Administration Department/Facilities Management Section is looking for a full time Assistant Building Maintenance Operative/Porter to provide support to the team. This dynamic role serves the greater IHQ building and requires a significant degree of confidentiality.

The successful candidate will work within the FM team to coordinate and support various Facilities Management tasks, including, but not limited to, small maintenance tasks, conference room set-ups, desk moves and general post room duties.

About You

The ideal candidate will have:

• Strong customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Good organizational and time management skills
• Previous experience in event planning or similar (preferred)
• Previous experience in a customer service or administrative role (preferred)

You must be in sympathy with the aims and objectives of the organisation.

If you feel you have the necessary experience and would like to join the team, apply today! You will be redirected to the charity’s website where you will need to complete their online application process, please note CVs will not be accepted.

Other roles you may have experience with could include Building Maintenance, Building Maintenance Officer, Building Maintenance Assistant, Building Maintenance Administrator, Events Planner, Events Planning, Customer Service Officer, Administration, Administrator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Co-Director of Strategy & Finance works closely with the Co-Director of Operations to ensure the sustainability, growth and success of Hackney Playbus and to ensure that families are placed at the heart of the charity's work.

All Hackney Playbus employees and volunteers demonstrate the Hackney Playbus ethos and values by working positively as part of a team, delivering high quality services to children and families and by creating a culture where all are welcomed, valued and supported.

The Principal duties and responsibilities will be as follows:

Governance 

Ensuring that the charity is legally compliant, compliant with requirements of the Charity Commission and has the correct insurances in place for the charity’s activities and that these are reviewed annually.

Ensure systems are in place for the Board of Trustees to fulfil its statutory responsibilities and exercise effective control of the charity's affairs. Support trustee recruitment in line with Hackney Playbus procedures.

Ensure policies and guidelines are appropriate for the charity’s work and reviewed regularly by the Trustees, including annual reviews of Children’s Safeguarding, Data Protection policies and the Risk Register developing policy proposals as necessary

Report quarterly or as required to the Board of Trustees on progress against key strategic objectives, providing information and explaining performance

Strategic

To work with Trustees to ensure the charity’s vision, mission and strategic plans are reviewed in conjunction with key stakeholders including Hackney Playbus staff, volunteers and families.

To take Joint responsibility for achieving, monitoring and reporting on performance against targets in all areas of charity’s activities taking action as required

To be open to feedback and ideas for innovation and change while delivering consistent and reliable services

To develop a culture of continuous improvement throughout all aspects of the charity's work.

Financial

Ensure that income is maintained, expenditure controlled in line with budgets and potential risks are identified and managed

Draw up an annual budget for approval by Trustees

Liaise with appointed bookkeeper, ensuring timely payment of bills, invoicing for services, chasing of invoices for payment and maintenance of petty cash systems

Prepare contracts, apply for tenders, negotiate and agree contracts, service level agreements and acknowledge receipt of funds as required.

Oversee expenditure and management accounts ensuring that income and expenditure is monitored and reported quarterly to Trustees

Organise independent examination of accounts with appointed accountant

Review and make recommendations to maintain or change arrangements with accountants, bookkeepers and payroll service providers. 

Income Generation

Develop income generation strategies to maintain and enhance levels of funding from existing sources and develop new funding streams

Work closely with and provide support to the Fundraising Officer on funding applications to ensure continuous and sufficient income

Work closely with the Co-Director of Operations to ensure that monitoring reports are submitted to funders in line with requirements.

HR 

Recruit staff as required 

Support and supervise Administration and Fundraising Officers

Ensure HR policies, procedures and staff contracts are relevant and reviewed regularly to ensure they are fit for purpose. 

Promotion of Charity

Maintain effective networks with supporters and stakeholders

Network externally and develop partnerships to improve impact and sustainability

Ensure charity is presented in an appropriate and professional manner to its stakeholders including website, social media, annual, impact and reports

Represent the charity in public forums and produce or commission written/digital material for promotion

Asset Management

Overall responsibility for asset management including Playbus vehicles, premises management, IT, utilities and other overheads. 

Other Duties

To participate in internal/external meetings and training

To participate in annual appraisal by appointed Trustee from the Boardof Trustees

To uphold Hackney Playbus policies and procedures including Children's Safeguarding.

Closing Date: 10 November 2024

Ref 6885

Save the Children UK has an exciting opportunity for a collaborative and influential individual with extensive project management and stakeholder engagement experience to join us as our Senior Community Fundraising Optimisation Lead. 

In this role you will work with a small management team, as well as extend your influence into the regional fundraising and engagement team. 

The successful applicant will focus on optimising operational processes and supporter engagement strategies across the team. 

Please note this is a fixed term maternity cover contract role for up to 12 months.

This is a remote-hybrid working role, you will be required to come in to your contracted office in London Farringdon approximately 2 days per month. Flexible working arrangements are discussed at the interview.

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role 

As Senior Community Fundraising Optimisation Lead, you will play a key role in driving continuous improvement within our regional fundraising team.

You will identify and implement efficiencies in project management and operational planning, explore new community fundraising audiences, and support strategic planning around income generation opportunities.

You will not directly manage people but will lead cross-functional project teams to deliver impactful fundraising initiatives. Your work will focus on building a culture of continuous learning, innovation, and collaboration across the team.

In this role, you will: 

• Identify improvements and efficiencies in how we manage projects and operational planning across the regional fundraising team. 

• Lead on agile resourcing across regional fundraising specialisms, especially where new growth opportunities arise. 

• Develop cases for new community fundraising audiences and explore opportunities to generate income from "unrestricted moments". 

• Create and drive project management techniques, ensuring teams are briefed, resourced, and empowered to deliver high-impact initiatives. 

• Develop change management plans and embed sustainable improvements within the team's operations. 

• Oversee the review and refresh of the Supporter Engagement strategy to ensure its ongoing relevance and effectiveness. 

• Foster a culture of learning and continuous improvement through coaching, mentoring, and strategic leadership. 

• Work closely with the Senior Leadership Team to provide strong leadership and ensure performance monitoring systems are robust.

About you 

To be successful, it is important that you have: 

• Strong organisational skills, with the ability to view challenges holistically and make strategic decisions. 

• Proven experience in leading complex projects and applying project management methodologies. 

• Excellent stakeholder management skills, including the ability to influence senior colleagues and communicate with impact. 

• Experience of leading change management initiatives, including coaching and mentoring teams. 

• Creative problem-solving skills, with the ability to think strategically and innovate 

• An opportunity-driven mindset, with the ability to challenge the status quo and ask, "Is there a better way to do this?" 

• The ability to work independently, using your initiative to prioritise and manage a busy workload effectively. 

• A commitment to Save the Children's vision, mission, and values. 

What we offer you: 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

We focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work. 

We provide a wide range of benefits that will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here. 

Closing date: 10th November 2024 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (approximately 2 days per month.) This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me".

We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

£49,933 per annum

Full time, 35 hours per week

Permanent contract

London based contract with the option of hybrid working in the office and from home*

Are you technically minded with an eye for detail and a drive to ensure systems work effectively?

We are looking for a new Digital Officer to support our channels and meet the needs of staff and members. You will work closely with the current Digital Officer to ensure the CSP website and associated sites, interactive CSP community groups, professional network microsites and email systems operate optimally, and will work with our external agency and third-party suppliers on technical requirements, support, and proactive and responsive maintenance. You will also work closely with members of the wider Corporate Communications team, staff across the CSP including the library, practice and development teams, IT, and staff and member website contributors.

To undertake this role, technical knowledge of content management systems (preferably Drupal), payment systems, integrations, email marketing tools, Google products and image editing software is required. An understanding of W3C web standards, user experience, development workflows, and agile methodology is also needed.

For an informal discussion about the role, please contact Ruth Paget, Digital Channels Manager, at Head Office.

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on the website.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

Closing date: 2pm, 7 November 2024.

Interview date: 25 November 2024 (in person at the CSP London office).

If you require any adjustments during the application stage, please email the Human Resources team at Head Office.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.

NO AGENCIES

We are seeking an enthusiastic self-starter with relevant technical experience to fill the role of Senior AV Technician.

Senior AV Technician
Location: Based in Kensington, London.
Salary range: £41,645 - £44,285 per annum depending on experience and qualifications.
Contract: Permanent, full-time, subject to successful completion of a probationary period of three months.

As part of the Venue Hire team you will be leading on the AV elements of Society and Venue Hire client event delivery and assist them to project their ideas with technical expertise. You will be responsible for leading the technical team for events requiring support with Audio/Video, streaming, hybrid, lighting and recording needs.

Duties and responsibilities 

• Lead the technical production of high-profile, technically complex events and assist in the hands-on delivery of events in line with the programme requirements for the venue. 
• Ensure all technical requirements are set up and ready before each event starts.
• Select and prepare equipment for future events and meetings as required. 
• Brief and hand over of the relevant files to the freelancer team before events. 
• Provide technical support to clients and staff before events and during conferences and other event formats. 
• Operate event production equipment including audio desk, lighting desk, vision mixer and PTZ cameras and operation. 
• Demonstrate advanced proficiency in operating audio-visual equipment, including Digico SD9, vMix, Blackmagic Design Switcher and software, Shure Wireless Microphone.
• Set up live streaming, virtual, video and hybrid conferencing equipment and sourcing additional external equipment where required in the Ondaatje Theatre and Education Centre. OT. 
• Set up video conferencing kit in meeting rooms for hybrid meeting with Zoom Teams etc. 
• Test and monitor that live streaming feeds are working.
• Ensure that freelancers perform as required onsite and using our equipment; supervise and manage freelance support for event (where it is required), as agreed with the Venue team. 
• Supervise and training freelancers on all existing and new equipment.
• Be proactive in research, selection and/or upgrade of AV equipment to purchase and the installation and oversight of new equipment installation.
• Ensure that AV equipment is maintained, undertaking necessary repairs or utilising a maintenance company services.
• Prepare and maintain user guides and maintain an inventory of Society AV equipment. 
• Carry out regular liaison with senior executives and high-profile clients regarding their event AV needs.
• Work with the Venue team to provide feedback on possible enhancements and improvements to the Society’s Events spaces. 
• Meet regularly with Venue hire team colleagues to plan and fill all events requests for the week ahead including hybrid events, conferences, webinars, broadcasts, and streaming. 
• Contribute to event debriefings, discussing customer feedback to ensure continuous assessment and improvement. 

Benefits

• There are a range of benefits at the Society which include the following:
• 35-hour working week with core working hours between 10.00am and 4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum, pro rata, plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Applications must be received by 9.30am on Friday 15 November.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society is committed to equal opportunities and values diversity in its workforce.

No agencies please.

South East London Mind have an exciting new opportunity for a Head of Services to lead on supporting and developing our existing services in the London Boroughs of Lambeth & Southwark. This includes the successful and established Counselling Services, Advice & Information Service, Peer Support and Befriending. This exciting new post will also involve taking a lead on local partnerships with both statutory and other voluntary sector organisations.

With experience managing community-based services and of partnership working, you will need to demonstrate that you can motivate teams and individuals, communicate effectively and deliver continuous improvement in service delivery.

The successful candidate will join an established group of Heads of Services who represent us across our other 3 boroughs.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check

Closing date: Sunday 3rd November (11:59pm)

Likely interview date: Monday 13th November

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

The Horniman Museum and Gardens is a unique attraction in south east London where world cultures and the natural world are brought together for everyone to enjoy. The Museum holds internationally important collections of anthropology and musical instruments, as well as a popular natural history ​gallery and Aquarium. The 16 acres of beautiful Gardens feature a tropical Butterfly House and offer stunning views across London. The Horniman is the holder of the prestigious Art Fund Museum of the Year 2022.

The Horniman’s mission is to connect us all with global cultures and the natural environment, encouraging us to shape a positive future for the world we all share. We are looking for a Head of Commercial to play a key role in maximising our income generation streams in order to support this mission, leading day-to-day operations across retail, catering and ticket sales. You will also have the wider responsibility of proposing and developing new business opportunities, working closely with the Venue Hire and Programming and Visitor Experience teams. A key project for the role is managing the delivery of a new children’s café as part of our ambitious Nature + Love capital project.

You will have a proven track record in commercial management and experience of all aspects of retail and catering operations, ideally gained in a visitor attraction setting. You will have experience of driving income through innovation and the development of partnerships and have solid financial commercial experience in budgeting and forecasting. The role reports to and works closely with the Director of Audiences and Income and leads a busy, dedicated and talented team. You will be an inspiring, collaborative and supportive line manager with experience of management reporting and working effectively with customer relationship management and box office systems.

You will have an empathy for and interest in the Horniman’s mission, collections and programme alongside a passion for the transformational impact arts, culture and nature can have on people’s lives.

The closing date for completed applications is 10am on Monday 04 November 2024.  Interviews will be held 20 – 22 November 2024. 

The Horniman is an equal opportunities employer, and we value and celebrate diversity. We want to better represent the communities in which we work but recognise that there is still much work to do in this area. We welcome and encourage all applicants and particularly encourage you to apply if you are from a community that is often disadvantaged by society or an ethnically diverse background.

Exciting opportunity! Governance and Executive Support Officer!

Are you ready to take on a key role in ensuring high-level governance, strategic support, and efficient operations within a respected professional organisation?

Join a forward-thinking, prestigious body that upholds the values and standards of the legal profession.

Our client is looking for an experienced Governance and Executive Support Officer to join their team to bring exceptional administrative and secretariat expertise to critical governance functions

Role: Governance and Executive Support Officer
Organisation type: Professional regulatory and representative body
Salary/hourly rate: £35,000 - £45,000 per annum
Working Hours: Full time (35 hours per week)
Working arrangements: Hybrid with flexible arrangements available
Location: London/WFH
Employment type: 6-month fixed-term contract

About the role:

In this position, you'll be instrumental in supporting key committees, managing meetings, and ensuring accurate, timely documentation.

You'll also play a vital role in supporting senior leadership teams and maintaining the smooth, efficient operation of governance and executive functions.

This is an excellent opportunity for someone who thrives in dynamic, high-stakes environments and is committed to upholding professional standards in governance.

As the Governance and Executive Support Officer, you'll have the chance to provide direct support to executive committees, contribute to strategic decision-making, and influence organisational processes.

Key Responsibilities:

• Provide comprehensive secretariat support for joint corporate and representative committees, including forward agenda planning, collating papers, and producing accurate minutes in line with the governance framework.
• Act as the main liaison for the organisation's subsidiary companies, ensuring timely statutory filings with Companies House and the Charities Commission.
• Support senior management by coordinating agendas, taking minutes, and maintaining accurate action records.
• Ensure efficient operation of the executive office, covering for key roles as needed and maintaining high standards of administrative support.
• Oversee document management, filing systems, and budget reconciliation.

The Successful Candidate:

• Experience in a senior administrative or governance role, with a passion in legal and governance structures.
• Brings a solid understanding of corporate governance, compliance, and public sector organisational requirements.
• Demonstrates experience supporting executive meetings or committees and engaging effectively with senior stakeholders.
• Possesses excellent written and verbal communication skills, with a keen eye for detail and professionalism in high-quality documentation.
• Shows adaptability, resilience, and the ability to manage conflicting priorities in a dynamic environment.

Skills:

• Strong administrative and IT skills, particularly in Microsoft Word, Excel, and PowerPoint.
• Proficient in managing purchase orders, record-keeping, and minute-taking.
• Adept at building and sustaining professional relationships with committee members and stakeholders.
• Exceptional organisational skills with a meticulous approach to documentation and confidentiality.

If you're looking for a role where your skills in high-level governance and executive support can make a true impact, apply today by replying and upload your CV quoting reference 86105SOH.

We will be in touch with further information and look forward to helping you take the next step in your career!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Direct Marketing and Fundraising Officer

This is an exciting and dynamic role within our Fundraising and Marketing department, offering the opportunity to make a significant impact on our public fundraising efforts. The role has been designed to support the Direct Marketing Manager [Acquisition]  in managing and developing internal systems, coordinating projects, and providing essential administrative support to the team.

Please download the job description for full details

We are seeking a highly organized and proactive Direct Marketing and Fundraising Officer to join our Public Fundraising team. This role is integral to the smooth operation of our fundraising activities, particularly during appeals, where your coordination skills will be crucial.

Key Responsibilities:

Appeal Coordination:

• Assist the Direct Marketing Manager - Acquisition in keeping member agency fundraising directors and key suppliers up to date in the run-up to and during appeals.
• Update the fundraising and marketing team budget tracker, ensuring accurate financial tracking throughout the appeal process.
• Support the setup and management of Appeal Toolkits and Appeal Hubs, providing essential assets to staff, member agencies, and suppliers.
• Assist with the coordination and delivery of creative projects across all direct marketing channels, ensuring timely and effective execution.
• Work with the team to gather and report appeal results, providing updates to the Director of Fundraising and Marketing, Executive Team, and CEO’s office.

 Ongoing Responsibilities:

• Organize and manage review meetings with suppliers’ post-appeal, contributing to continuous improvement efforts.
• Monitor and update core and appeal budgets, processing invoices and ensuring financial accuracy.
• Support the Director of Fundraising and Marketing in organizing and managing the Fundraising Director’s Group meetings, including diary coordination, preparing presentations, and taking minutes.
• Provide general administrative support to the Fundraising and Marketing team, including setting up monthly team meetings, organizing agendas, and coordinating away days.

To be successful in this role, you will need:

• Proven experience in project coordination and administrative support, ideally within a fundraising or marketing environment.
• Excellent organizational skills, with the ability to manage multiple tasks and deadlines effectively.
• Strong communication skills, both written and verbal, with a keen eye for detail.
• Experience with budget tracking and financial processes.
• A proactive and collaborative approach, with the ability to work well within a team.

If you are passionate about making a difference, are eager to learn the fundamentals of direct marketing and have the skills to manage complex projects in a fast-paced environment, we would love to hear from you.

We are trialling 2 compulsory days per month "in the office", which is subject to change.

During an appeal, you will be contractually obliged to be in the office for 2 weeks, which are likley to include working during the weekend.

About Us

The Pepper Pot Centre is a unique Day Centre situated in the heart of Ladbroke Grove which supports over 60s Caribbean, African and other BME communities of Kensington and Chelsea and neighbouring boroughs and is open to all. The Centre opened in 1981 and offers members a range of services in a warm and friendly environment.

We are a meeting place and day centre for older members of the community. Our wide range of activities both inside and outside our centre aim to be culturally sensitive and include the provision of nutritious meals, birthday parties for members, visits to theatres museums and the seaside and much more.

In 1976 & 2006 PPC was visited by the late Queen and by the Duchess of Cornwall in 2020.

We are now seeking a part-time Office Administrator to join our friendly team working 21 hours per week.

About the role

This is an exceptional opportunity for a proactive and community-focused individual with a strong understanding of the administrative needs of our organisation, particularly in supporting older people from Caribbean backgrounds and other BME communities. Join us and take an exciting step forward in your career as an Office Administrator.

We are looking for a dedicated and organised administrative staff member to join our team. The ideal person should be detail-oriented, professional, and have good written and verbal communication skills. Your main job will be to provide administrative support and to work closely with other team members to ensure that that the office operates smoothly and efficiency.

Roles and Responsibilities:

Administrative Support:

• Answer reception enquiries.
• Coordinate volunteers to ensure that the reception and phones are always adequately staffed and answered in a courteous and professional manner.
• Manage incoming calls, emails, and correspondence.
• Maintain records, databases, and filing systems.
• Prepare reports, presentations, and documents as needed.
• Assist in billing, invoicing, and financial record keeping.

Member’s Support:

• Assist members with paperwork, forms, and inquiries.
• Coordinate transportation arrangements for members as necessary.
• Maintain members’ records and update information as needed.

Facility Management:

• Monitor inventory and order office supplies as needed.
• Coordinate maintenance and repairs for equipment and facilities.
• Ensure the cleanliness and organisation of the premises, working with the cleaner as necessary.

Finance:

• Manage petty cash, expenses, and income within budget guidelines and bank cash regularly.
• Arrange for invoices to be paid.
• Maintain a record of payments made and expenses incurred to be presented to the Pepper Pot Centre accountant.

Communication and Liaison:

• Collaborate with other staff members to ensure smooth office operations.
• Collect feedback from members and families to improve services.

Supporting the Centre Manager:

• Assist in compiling data and information for reports and presentations.
• Prepare drafts of reports and documents for the manager’s review.

Professional Development:

• Stay informed about best practices in administrative support and adult day centre operations.
• Attend relevant workshops, training sessions, or conferences to enhance skills and knowledge.
• Share insights and learning with the manager and team to continuously improve operations.

Other:

• Take on related tasks as required by the centre manager and/or trustees.
• Compile and distribute information for Board meetings.

About you

Essential:

• Good understanding of the essential needs of older individuals, particularly from Caribbean backgrounds and other BME communities.
• Proven track record in successfully managing administrative tasks and responsibilities.
• Skilled in both planned and reactive approaches to event planning.
• Proactive and capable of working independently with minimal supervision, as well as collaboratively within a team.
• Attention to detail.
• Excellent organisational abilities with a methodical approach to handling multiple tasks simultaneously and meeting deadlines.
• Strong interpersonal skills with the ability to communicate effectively with diverse populations and build rapport with members and team.
• Proficient in writing letters, and reports.
• Fully competent in the use of Microsoft Office Suite, including Excel, Word, Power Point and other relevant software.
• Proven experience in an administrative role or similar position.
• Strong communication skills, both written and verbal.

•  A friendly and approachable demeanour.
• Strong customer service experience and ethos.

Desirable

• Experience working in a non-profit or community-focused organisation.
• Experience of working with a management committee.
• Knowledge of the Statutory and Voluntary sectors.
• Problem-solving skills.
• Strong research capabilities.
• Full clean driver’s license.

Application Process

Closing date for applications: 

The application deadline is Month 4th November 2024 with interviews in the week of 18/11.  However, we reserve the right to close the application early.  An early application is strongly recommended.