Operations Manager Jobs in Camden Town, Greater London

We are a looking for an experienced and highly motivated  Programme Lead: Enterprise who will be responsible for bringing a unit on the Trust’s land back into operation as a functioning venue and subsequently will be responsible for the management and programming of the dual-use space for community and commercial use, including looking for opportunities to enhance the potential of the venue through creative methods.  You will also lead, motivate and organise a team of sessional and contract staff to effectively run the space.

Key responsibilities of the role include but are not limited to:

• Overseeing the operations of the venue(s), ensuring effective running of the space for community and commercial use.
• Educating community bookings on profit-making opportunities for events held at the venues. 
• Managing and coordinating internal and external stakeholders, including a team of sessional and contract staff specifically trained to help run the venue.
• With the facilities team, ensure compliance with contracts, agreements, health and safety legislation in relation to your events and the venue.
• Maintaining good systems and records in relation to data collection, management and implementation of initiatives for which you are responsible and via templates for feedback on community bookings.
• Managing any partnership agreements and reporting against agreed outcomes and objectives. 
• Responsibility for budget management and reporting. 

Experience, knowledge and skills:

• Minimum of 1 years’ experience of managing a venue.
• Good commercial awareness.
• Demonstrable experience of delivering events within venues.
• Experience of managing and reporting on substantial budgets. 
• Excellent negotiation skills.
• The ability to provide a friendly and efficient service, with an aptitude for working in a complex and fast changing environment. 
• The ability to work flexibly in some cases, in line with project needs. 
• The ability to work with diverse communities and in a diverse environment.
• A good understanding of the local area, is desirable.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is 24 November when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

About the role:

As a support worker, your primary purpose is to provide comprehensive support to residents within a supported accommodation setting. Your role encompasses a wide range of responsibilities aimed at ensuring the well-being, safety, and development of residents.

You will be responsible for implementing holistic support strategies that address the emotional, practical, and housing management needs of residents. This includes assisting with practical daily task, facilitating access to educational and employment opportunities, and maintaining a safe living environment in accordance with organisational practices.

Additionally, you will manage individual caseloads, create tailored support and safety plans, and regularly assess their effectiveness. Collaboration with residents and other professionals is essential in this process to empower people and ensure their needs are met.

The role also involves daily shift delivery, operational functions, and liaising with stakeholders to address dynamic needs efficiently. Furthermore, you will act as an advocate for residents, collaborate with professionals from various disciplines, and facilitate a cohesive team environment through active participation and support.

About you:

• Person-Centred Support Approach: Ability to create collaborative support plans, build rapport, and foster collaboration with residents.
• Case Management and Assessment Skills: Proficiency in managing caseloads, conducting assessments, and analysing data to identify resident needs.
• Interdisciplinary Collaboration: Strong communication and coordination skills to work with professionals from various disciplines.
• Health and Safety Compliance: Knowledge of regulations and protocols, ensuring adherence to health and safety standards.
• Record Keeping and Reporting: Proficient in maintaining accurate records and preparing reports while adhering to confidentiality protocols.
• Policy and Procedure Adherence: Understanding and adherence to relevant policies and procedures in supported accommodation services.
• Continuous Learning and Improvement: Commitment to ongoing training, participation in reflective practice, and contributing to service improvement initiatives.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info: 

Closing date: Sunday 17th November at midnight

Interview date: Interviews to be held week commencing 25th November via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant.

Purpose of the job

Are you the right person to lead a team who are passionate about improving mental health and wellbeing for the people of Hammersmith, Fulham, Ealing, and Hounslow?

We are seeking an interim Chief Executive to cover maternity leave. This role will have shorter term goals namely:

1. Supporting the SLT
2. Developing an annual business plan
3. Reporting to the board
4. Identifying areas for growth and income generation
5. Recovering reserves to ensure financial resilience over the next year

With strong strategic and leadership skills to continue to support the charity, the interim Chief Executive will continue to lead and inspiring our passionate and dedicated team as we work through our 2023-2026 strategy. The interim Chief Executive will act as the main link between the charity and Board. Together with the Chair, they will enable the Board of Trustees to fulfil its duties and responsibilities for the proper governance of the charity.

The right candidate will have a strong focus on business development, financial stability, thinking creatively and courageously about opportunities for growth and new income streams. You will be a passionate advocate for mental health and wellbeing, ensuring the charity is a place where people feel valued, listened to, and supported.

About Hammersmith, Fulham, Ealing, and Hounslow Mind

We’re Hammersmith, Fulham, Ealing, and Hounslow Mind (HFEH Mind), part of Mind the mental health charity. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding of mental health.

We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.

Key Responsibilities​

• Strategy and Vision 
  • Ensure that business, operational, and annual plans to underpin the strategic plan are developed, agreed, and implemented.
  • Identify and assess strategic risks, issues and opportunities and take responsibility for leading an effective response to each.
• Organisational Development
  • Ensuring the charity has an appropriate organisation structure and management system to fulfil strategic objectives. 
  • Identifying and prioritising funding and commissioning opportunities.
  • Ensuring the charity is aware of best practice and maintains a high quality of work. 
• People & Culture
  • Continue building a staff culture where everyone is valued, clear on their role and equipped to do their job.
  • Provide leadership, supervision, annual appraisals and mentoring of the SLT. 
  • Maintain a diverse workforce that reflects the community, and working towards being a anti-racist organisation.
• Finance
  • Be responsible for overall financial health of the charity. 
  • Recover reserves and identify further areas of cost saving. 
  • Have an overview of finances and resources, ensuring to operate within agreed annual budget.
  • Ensure robust financial management of Charity's resources.
  • Consult with Board and Treasurer to prepare an Annual Budget, to be approved by the Board.
  • Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
• Governance, Reporting and Risk
  • Review major risks which charity is exposed to regularly by the Board and the management team. 
  • Ensure Board are appropriately informed and involved in organisational activities and the organisation benefits from their experience, skills and expertise.
  • Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
• External and internal relations
  • Foster good communication throughout charity and externally. 
  • Actively develop charity's public profile, professional networks and foster good relationships with external stakeholders.
  • Set up mechanisms for listening to the views of current and future beneficiaries. 
  • Regular one-to-one meetings with the Chair. 
• Legal and regulatory compliance 
  • Ensure charity fulfils all its legal, statutory, and regulatory responsibilities.
  • Engage with National Mind. 
  • Ensure organisation continues to deliver the Mind Quality Mark accreditation. 

The successful candidate will need to evidence the following:

You will have knowledge and experience in:

• Demonstrable track record of operating at CEO level or similar, managing, and embedding change.
• Proven track record of managing, growing, and developing support services in line with best practice in different and diverse communities, ideally in health or social care sectors (within Mental Health specifically preferred).
• Experience in recovering reserves and developing cost-saving efficiencies.
• Experience in restructures.
• Experience working with statutory and non-statutory bodies to achieve commissioning and grant targets and to grow the charity.
• Experience of working strategically to source and secure sustainable funding solutions working within tight financial constraints.
• Building effective partnerships with internal and external stakeholders including service users based on principles of co-production.
• Educated to degree level or equivalent, with demonstrable evidence of continuous professional and personal development.
• Excellent people management and conflict resolution skills, and the ability to lead, delegate appropriately, motivate and support the performance of staff. 
• Excellent understanding of safeguarding legislation and processes, safety, and quality management.

Your qualities will include:

• An inspiring and empathetic leader, strategist, and communicator, ideally from a mental health background, who can cultivate a culture of learning, creativity, inclusion, and excellence.
• Able to demonstrate passion and commitment for HFEH Mind’s mission (lived experience a plus).
• Strong financial experience and abilities.
• Clear and inspirational leadership and people management skills with the ability to build and lead teams across multiple locations.
• Ability to think and act strategically, developing practical, innovative, and creative solutions to the management of issues and complex problems.
• Ability to identify opportunities to improve business outcomes through partnership at all levels.
• Energy and passion to deliver at pace and cut through obstacles. 
• Highly effective influencing and negotiating skills, with the ability to develop partnerships and alliances across a diverse range of stakeholders.
• Politically astute and resilient, with the ability to manage conflict and ambiguity.
• Outcome focused, with the capability and tenacity to drive the agenda forward. 

Benefits & Support

We want all our team to thrive at HFEH Mind and we offer a competitive range of benefits, good work/life balance, and excellent learning and development opportunities.  We are proud of our organisational culture, and we offer a supportive, flexible, and enjoyable place to work.

Employee benefits include:

• Opportunities for flexible working
• 25 days annual leave (plus bank holidays) increasing with years of service up to 30 days.
• Workplace pension scheme
• Occupational sick pay scheme
• Employee Assistance Programme
• Regular supervision
• A variety of learning and development opportunities
• Access to “Perkbox” employee benefits
• Cycle to Work Scheme

HFEH Mind are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing, and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Reports to: Head of Operations 

Responsible for (personnel): N/A 

Start date: November 2024 or ASAP thereafter 

Based in: London (NW1) / hybrid (Tues and Thurs are in-office days) with occasional opportunities for international travel 

Type of role: Full time, permanent 

Salary: £32,000 per annum plus health insurance 

Application deadline: 23:59 on 17 Nov 2024 

Date of first round interview: TBC 

About DMI 

Development Media International (DMI) delivers media campaigns aimed at changing behaviours, promoting health and saving lives in developing countries. We are the first organisation to scientifically demonstrate that mass media can increase life-saving behaviours (see the results of our RCT that proved our interventions can save thousands of children’s lives, here). 

DMI has two priorities: first, to continue to generate ground-breaking research, second, to take our proven strategies to scale, saving as many lives as possible. We work across a range of health issues, including child survival, sexual and reproductive health, nutrition, hygiene, and early childhood development. DMI works in close partnership with leading experts in health, including WHO, UNICEF and LSHTM and has been funded by some of the world’s most prestigious organisations including the Wellcome Trust, FCDO, The Hilton Foundation, the Global Innovation Fund, Unorthodox Philanthropy, and the Mulago Foundation. 

We are an innovative organisation, working at the nexus between science and creativity. DMI has demonstrated that knowledge is not only a human right but is also the key to saving lives in a cost-effective way. Our intellectual rigour, enthusiasm, and willingness to learn from both our successes and mistakes, makes us distinct. By working at DMI you will have a genuine, measurable impact on improving lives in low-income countries. 

DMI’s HQ is near Kings Cross in London and the organisation has a permanent presence in Burkina Faso, Madagascar, Malawi, Mozambique, Tanzania, and Zambia. It also currently works in Mauritania and Uganda.

DMI is ranked as one of the most cost-effective non-profit organisations in the world by The Life You Can Save.

Job description 

Following a restructure, DMI is looking to recruit a Grants Management Officer. This new role will provide a critical link between DMI’s national teams, HQ staff, and donors. It is an ideal role for somebody wanting to work in international development / public health as you will be exposed to a broad range of tasks and will work across all of DMI’s projects. You will also have exposure to DMI’s Africa Leadership Group, a new committee that aims to exploit the knowledge and experience of our national leadership. To succeed, you will need to be well-organised and a highly proficient writer (in English). You will also need to have the confidence and interpersonal skills to liaise independently with senior staff in the UK and in DMI’s national offices. 

More specifically, the Grant Management Officer role will include the following responsibilities: 

1. Under the direction of the Head of Operations, collating, revising, and submitting project reports to donors and other stakeholders. This will require regular collaboration with DMI’s national teams (who will typically draft the reports) and other staff at DMI HQ 

1. Assisting with the effective and efficient implementation of procurement processes across the organisation, ensuring that goods and services are acquired in accordance with DMI’s and donor’s requirements 

1. Assisting national teams, and relevant staff at DMI HQ, in ensuring that project activities are in compliance with donor guidelines, contractual obligations, and any relevant statutory or legal constraints 

1. Ensuring DMI maintains thorough and consistent project documentation 

1. Helping to ensure effective collaboration between departments at HQ to support project execution by DMI’s national teams 

1. More general operational support across DMI, this will include routine tasks such as contributing to policy and process reviews, risk management and security, and asset management, as well as ad hoc tasks as required 

1. Organising and attending in-person convenings of DMI’s Africa Leadership Group, anticipated to take place every 12 months. These are expected to be held outside the UK 

1. Other tasks as required 

Person specification 

Required knowledge, skills and experience  

1. A good degree in a relevant field (international development/relations, public health, social sciences etc), or equivalent professional experience. 

1. Strong interpersonal and, particularly, written communication skills in English, capable of engaging convincingly and professionally with staff at all levels internally as well as with external stakeholders. 

1. Well organised, with the ability to manage multiple tasks, work under pressure, and meet deadlines. 

1. Highly proficient IT skills. Competence in routine office applications is essential, experience with relevant specialist software (project management, GIS etc) an advantage. 

1. Strong problem-solving ability, willing and able to present solutions to operational challenges as well as the challenges themselves. 

1. The ability to understand different cultural contexts, especially those in sub-Saharan Africa. 

1. Permission to live and work in the UK. 

Desirable knowledge, skills and experience  

1. Language skills in Portuguese or French. 

1. Experience of working/volunteering in developing countries, for an NGO, or in international development. 

1. Knowledge and experience working within global health and/or mass media environments. 

DMI is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

DMI operates a zero-tolerance policy on sexual exploitation and abuse and is committed to the protection and safeguarding of vulnerable individuals. Where appropriate, successful candidates will undergo background and reference checks. All DMI employees will be required to self-declare prior issues of sexual or other misconduct, termination of past employment, criminal records, and concerns registered with government authorities regarding contact with children.

Contract Type: Permanent, Full time
Salary: £37,602 -  £41,780 per annum
Location: London

Join us in our efforts to end extreme poverty, whatever it takes.

A fantastic opportunity has arisen for a highly organised Executive and Governance Support Officer to join Concern Worldwide (UK) on a full time permanent basis.

About us

Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger.

About the Role

Would you enjoy working in a fast paced environment coordinating projects and work flow to support Concern UK’s leadership in their delivery of strategic goals? We are looking for someone who has the ability to build relationships with our Senior Management Team in the UK and Dublin offices, with our Board of Trustees and amongst staff.

You will come with a proven skillset in your ability to organise, manage and prioritise work, maintaining confidentiality at all times with a strong command of written and verbal English together with excellent skills across the Microsoft Suite. If this role resonates with you, we look forward to receiving your application.

Previous experience in a similar role in the charity sector is desirable together with governance experience and an interest in international development and humanitarian response.

About You:

The ideal candidate will have proven experience preparing agendas, preparing papers and reports, minute taking, action follow ups. You will independently prioritise and plan a busy workload and have excellent interpersonal skills with the ability to communicate with a wide range of people and build strong internal and external working relationships. You will have excellent written English and the ability to produce accurate work to a high standard and pay attention to detail. The successful post holder will be proactive and demonstrated understanding of the importance of maintaining confidentiality at all times.

Main duties & Responsibilities:

- Provide effective diary support & inbox management for the Executive Director
- Ensure the Executive Director is well prepared and able to execute their role effectively through support on briefings
- Prepare expense claims for the Executive Director
- In conjunction with the Executive Director, coordinate meetings for the Board, Audit and Finance Committee, Fundraising Committee, and Governance and Nomination Committee.
- In conjunction with Director Northern Ireland, coordinate CNI Board meetings
- Take responsibility for Trustee communications including the preparation, editing and dispatch of Board Papers, production of meeting minutes and recording action points. Produce and maintain rolling agendas.
- Track and update actions on governance issues for both Boards, i.e. signing of documents and declarations, producing letters of appointment, preparing Board papers on Trustee Issues and keeping the website updated.
- Control of Trustee information regarding GDPR and compliance standards
- Responsible for personal data collection and support for recruitment and induction process for new Trustees
- Co-ordinate SMT meetings; produce and update rolling agenda, prepare monthly agendas, circulate papers, coordinate presentations and maintain action logs.
- Ensure the availability of clear and accurate minutes of Board, SMT, ELT and other meetings where relevant. Ensure they are properly approved and filed.
- Coordinate Board and SMT Away Days
- Monitor and remind ED and SMT of key moments, deadlines and important tasks.
- Assist with collating information, editing and preparation of papers and presentations.
- Organise UK and international travel arrangements for SMT and board members on request.
- Prepare expense claims for Trustees.
- In consultation with the ELT, coordinate the timetable and logistics for all staff briefings.
- On an ad hoc basis, support SMT members in organising events and consultancies.
- On an ad hoc basis, support cross-organisational projects led by SMT members including documentation, planning and organising.
- Support the Compliance Officer with approved and final policies and other documents.
- Management London Info e-mail inbox

Concern is currently trialling a hybrid model. Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily.

Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.

Please upload your CV and cover letter by 15th November 2024.

All candidates who are short-listed for an interview will be notified via email after the application deadline.
Candidates must be legally entitled to work in the UK at the time of application.

Concern reserves the right to close this role before the deadline.

The successful post holder will be required to complete a criminal records self-declaration form and complete a basic DBS check.

You may have experience in the following: Executive Assistant, Personal Assistant, Governance Officer, Board Liaison Officer, Senior Administrative Officer, Chief Executive Assistant, Trustee Relations Coordinator, Secretariat Officer, Operations Support Specialist, Project Coordinator, Executive Coordinator, Governance Administrator, Charity Sector Administrator, Senior Management Support Officer, Compliance and Governance Assistant, etc.

REF-217 754

Senior Campaigner
Reference: OCT20245008
Location: Flexible in UK - This role is a flexible role with the option of working 'hybrid' at one of our offices as well as from home.
Salary: £32,022.00 - £34,377.00 Per Annum
Benefits: Pension, Life Assurance and Annual Leave
Contract: Permanent
Hours: Full-Time, 37.5 hours per week

Do you have the passion and skills to tackle some of the biggest challenges facing nature and climate? Many of these challenges are complex and long-term, and our systems change campaigning function works with colleagues across the RSPB to tackle them head on. We are recruiting for a Senior Campaigner in our Campaigning & Mobilisation department. 

What’s the role about

Our systems change campaigns work tackles big, complex problems facing nature and climate over the long-term. The current focus is to drive systemic change that creates the right conditions for nature-friendly farming to prosper. You will focus campaigning pressure wherever it can be exerted to best effect – and not always at governments, but also at other key actors. Through the campaigns you develop you will help us realise large-scale positive change for nature and climate that builds and builds. 

The campaigns you help develop will have multiple elements, offering our phenomenal supporters a range of ways to get involved. Their supporter journey will deepen engagement and empowerment of individual campaigners over time, equipping them to tackle these complex problems in their own way.

As part of a dispersed team, you could be based anywhere in the UK, so long as you’re able to travel to central locations to get together with colleagues, and on occasion to meet with colleagues in Cardiff, Belfast, Edinburgh and Birmingham.

In this role, key activities will include:

• Co-creating and delivering systems change campaigns on behalf of the RSPB, working collaboratively with colleagues across the organisation.
• Responsibility to roll out systems change campaigns in two of the four countries of the UK (with another Senior Campaigner covering the other two).
• Recruiting and line managing professional volunteers to provide expert guidance or deliver campaigns. 
• Building key internal and external relationships to support development and delivery of systems change campaigns. 
• Maintaining technical expertise and analysis of external context relating to the current campaign and challenges facing nature.
• Ensuring compliance with legal, Charity Commission, and internal policy on campaigning standards.

What we need from you:

• A passion for nature, addressing climate change and campaigning!
• Relevant experience to effectively deliver the responsibilities and tasks of this role, including demonstrable campaigning experience.
• Ability to see the big picture, understand and simplify complex systems affecting nature.
• Ability to understand where, when and how to apply campaigning pressure for maximum impact.
• Ability to drive forward work in a complex, large organization and through a four-country operating model.
• Excellent time management skills to focus own time on the highest priorities.

General information

• From time-to-time, and particularly at the start of a new campaign, you will be expected to come together with others working on that campaign, and co-locate face-to-face for a few days. There will be some meetings together, and also the opportunity to work side by side on the project for a short period. The RSPB will subsidise any required accommodation or travel as per our Expenses Policy. This will help build relationships, break down silos, and make working together online easier and more enjoyable. This co-location will usually be at an RSPB office and will be agreed in advance. Outside of these co-location moments you will be based in your contracted place of work as usual. Reasonable adjustment to the above can be discussed with the Line Manager.
• Everyone in the RSPB has a role to play in creating an inclusive culture and we want our people and their behaviours to show this. As part of your role, it is your responsibility to:
• Work in a way that reflects our commitment to inclusion, with colleagues, external partners or the public.
• Demonstrate inclusive behaviour, which recognises the value of everyone’s contribution and experience.
• Demonstrate awareness of how your work is related to the organisation’s EDI work, including through our external communications if relevant to your role.

Closing date: 23:59, Mon, 11th Nov 2024

We anticipate Interviews will take place on 25th November 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process, you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.  

RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services: 

• 1,171 clients accessed advice and advocacy services, including immigration advice 

• 305 clients attended our ESOL classes 

• 250 children, young people and families benefited from our after-school and family support services 

• 61 people were supported by our counselling team 

What we can offer you 

• Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year

• A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards 

• A collaborative approach to meeting fundraising targets, working with our new Fundraiser and our Partnership and Digital Marketing Coordinator 

• Flexible and hybrid working 

• A committed community in south west London that supports RAK through volunteering, sharing information about our work, and donations

• Real potential for growth and a clear and deliverable strategy already in place 

Our values  

• Empathy: we put ourselves in the shoes of those we work with.  

• Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.  

• Empowerment: we strive to empower our clients, helping them achieve their aspirations.  

Role Overview

Location: We have an office in Kingston Upon Thames, greater London. Flexible and hybrid working is offered to all staff. 

Hours: 35 hours per week (including paid half-hour lunch break) 

Salary: £55,000 to £60,000 per annum permanent

Leave: 26 days per annum plus bank holidays 

Responsible to: Chair of trustees 

As the CEO of Refugee Action Kingston, you'll lead our organisation in supporting refugees and people seeking asylum in south west London to lead fulfilled and independent lives. Your responsibilities will include:  

Strategic leadership  

• Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.  

• Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.  

• Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.  

 
Governance and organisational management  

• Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.  

• Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.  

• Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.  

 
Financial management and human resources  

• Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.  

• Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.  

• Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.  

 Fundraising  

• Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.  

• Collaborating with RAK’s fundraiser to cultivate relationships with funders, submitting funding bids, and providing reporting.  

• Focus on growing unrestricted funds to reduce reliance on grants.  

Advocacy and influencing  

• Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.  

• Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.  

• Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.  

 General duties  

• Undertaking any other related duties as required and appropriate to the role.  

Person specification  
Essential criteria  

1. Leadership and change management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.  
2. Project and programme management: experience in creating and delivering complex projects aligned with strategic objectives.  
3. Fundraising expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.  
4. Digital proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.  
5. Financial management: track record of managing budgets and contracts effectively.  
6. Analytical skills: experience in complex report writing and data analysis.  
7. Cultural awareness and commitment to EDI: a track record in promoting equality, diversity and inclusion, specifically in the context of working with refugees and people seeking asylum.  
8. Team leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.  
9. Partnership building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.  
10. Communication skills: excellent communication and persuasion skills, including experience in public speaking.  
11. Governance knowledge: understanding of governance principles in the voluntary or public sector.  
12. Safeguarding: experience in leading on safeguarding and health and safety.  

Desirable Criteria  

1. Asylum system knowledge: lived experience related to displacement and migration is highly desirable together with an understanding of the asylum system.  
2. Policy and advocacy: experience in asylum-related policy or advocacy work.  
3. Commercial awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.  

Our workplace 

We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.

RAK is an equal opportunities employer.  We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities. 
 
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please get in touch via the contact details on our website. 
 
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.

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Do you have excellent executive assistance skills and experience and would like to contribute to a global sustainability platform?

As the Governance and Executive Officer, you will work closely with the CEO and Director of Corporate Services, providing strategic analysis, coordination, and executive support to ensure smooth and efficient internal operations.

You will contribute to the effectiveness of Bonsucro’s governance through efficient coordination of Board meetings and process oversight. The role will also involve conducting strategic research and analysis to inform corporate strategies and policies.

The Governance and Executive Officer will assist the CEO prepare for impactful public engagements, corporate events, and key meetings and liaise across departments to drive initiatives, ensuring seamless communication and project delivery.

The ideal applicant will have significant previous experience providing high level administrative support to senior staff, ideally in a small to medium-sized not for profit organization. They will bring great attention to detail, their own initiative to move things forward and an ability to innovate to achieve a smooth running of the executive and corporate services functions.

Key Responsibilities:

• Provide services supporting the governance of Bonsucro through monitoring internal governance processes, organisation of quarterly meetings of the Board of Directors and preparation of associated documents and minute-taking
• Conduct desk research and provide analytical insights to assist in the development of corporate strategies and policies.
• Assist the CEO’s preparation for public engagements, meetings, and corporate events, ensuring that they are well organised and informed for high-impact interactions.
• Act as a liaison between CEO and departments, ensuring smooth communication and timely delivery of tasks or inputs needed from various units.
• Coordinate and/or deliver key initiatives or special projects that fall under CEO or Director of Corporate Services purview, ensuring they align with the strategic objectives.
• Provide support to the Secretariat, Board, and their committees by organising meetings and preparing accurate, concise minutes. 

Person Specification

Essential criteria

Substantial experience in a similar role, ideally providing high level  administrative/ governance/ secretariat support to senior staff in an not for profit setting

Excellent organisational skills and proven ability to work with multiple priorities

Strong attention to detail

Proficient user of MS Office, especially PowerPoint and Excel and able to use other systems, such as CRM, etc

Familiarity with online communications tools (e.g. Teams, Zoom, etc.)

Strong ability to work independently and demonstrated initiative to deliver reliable services

Comfortable working in an international environment with appreciation of cultural differences

Able to find innovative solutions to ensure efficiency and effective delivery of duties

Interest in sustainability

Desirable

Language skills in Spanish or Portuguese

How to apply

Deadline for applications is 18 November with first interviews starting from 11 November, so early submission is strongly recommended.

The person we are looking for will be well organised, motivated and aware of the nuanced issues affecting diverse and disadvantaged communities. Their duties include arranging training, workshops and outreach visits to create awareness of human rights legislation and the practical impacts in areas with large, transient communities.

The Outreach Worker will act as primary contact for the project and policy work and ensure good working relationships with a range of key contacts including policy and programmes partners.

This post is funded by The Baring Foundation.

Reports to: SCA Director

Duration: 4 year fixed term contract (with a 3 month probationary period)

Hours: Part-time, 21 hours (3 days) per week

Salary: £22,000 per annum (FTE salary = £36,500)

Location: SCA offices at Southall Town Hall, 1 High Street, Southall, UB1 3HA

Holiday entitlement: 15 days

Duties:

1. Developing and delivering Human Rights Act based rights training workshops and support sessions
2. Analysing human rights law and development in cases and communicating the practical impact of these through outreach visits to local community sector
3. Develop and improve our resources and support sessions on the practical use of UK human rights law
4. Plan and develop human rights information resources, including guides, handbooks, factsheets
5. Arrange short talks for a range of audiences
6. Provide commentary via a range of means including blogs and news pieces (for SCA and for other groups and media), research papers, social media, etc.
7. Use initiative to identify and forge relationships with new partners and forums
8. Act as primary contact for the programme and policy work and ensure effective relationship management and development.
9. Ensure good working relationships with a range of key contacts including policy and programmes partners
10. Attend training courses and sessions, as may be required
11. To ensure inclusion and diversity in all aspects of SCA's operation and work
12. To carry out other duties including outreach work, as may be assigned by the Director, from time to time

Person Specification:

Essential characteristics:

1. Have at least two year’s experience of working in the charity sector, voluntary sector, or the public sector in a role with some similar role and functions
2. Experience of developing and delivering outreach work to build the capacity of people to develop the knowledge, skills, and confidence to bring about social change
3. Understanding of working in the charity sector, and in particular what it means to work for positive change whilst not being a campaign group
4. Understanding of human rights law and practice and implications for diverse communities
5. Excellent interpersonal skills and ability to communicate effectively, verbally and in writing, with a wide range of people
6. Able to receive visitors and to deal with their queries, signposting to other agencies, where required
7. Experienced in dealing with work of a confidential nature, ensuring compliance with GDPR and other regulatory requirements
8. Experience of report writing, preparing newsletters, project monitoring reports, publicity and promotional material
9. High standard of computer literacy, including experience of Microsoft Office – Word, Excel, Powerpoint etc
10. Able to work with project partners and service users from diverse cultural and religious backgrounds within an equal opportunities’ framework
11. Work related experience of conducting research either desk-based/legal research and/or participative research directly with stakeholders
12. Excellent self-administration and time management skills, with the ability to prioritise and manage multiple tasks simultaneously to a high standard
13. Gather monitoring data and produce progress reports and work summaries
14. Recruit and train volunteers to assist with project delivery
15. To attend meetings and prepare agendas, minutes and other relevant materials

Closing date: Tuesday 19th November – ONLY completed application forms will be accepted. CV’s are not accepted

Interview date: w/c 2nd December 2024

This post is subject to a 3 month probation period, an enhanced DBS check and satisfactory references.

The role offers the chance to work across the financial functions and offers an experience through a breadth of finance work across the organisation making it a varied and a well-rounded role.

The Finance Officer is part of the Organisational Support and Development (OSD) team at the Tax Justice Network, which is led by the Director of OSD, and the role reports to the Head of Finance and Reporting. The OSD team leads and delivers on a range of operational services from finance management, risk management, project management, event management, human resources, IT systems and other enabling functions. The team is also responsible for fundraising for the organisation. This includes respond to calls for proposals, track funding opportunities and engage with donors regularly.

Key responsibilities

• Undertake the day-to-day bookkeeping including accounts payable, accounts receivable, banking payroll and general ledger maintenance
• Ensuring accuracy and integrity of all financial records and keeping a clear audit trail of all financial records
• Manage the staff payroll process including pension, HMRC and other related processes
• Manage the periodic payment runs and ensure that all payments are paid on time
• Supporting financial planning and reporting for project proposals, project reporting and management reports
• Support with project and year end audits schedules
• Assist in the preparation of accruals, prepayments and other journals
• Maintaining fixed asset register
• Provide guidance to team on internal financial processes and policies and assist with queries and escalating them as necessary
• Ensure organisational adherence to our internal and funder specific procurement policies
• Undertake other financial administration work and supporting the wider OSD team on team responsibilities and duties as required

Person specification

Skills and experience

Essential
• Holding or working towards a CCAB, CIMA or overseas equivalent qualification
• Hands on experience of working in a finance department of charities or not for profit organisations
• Experience of carrying out detailed reconciliations, and can demonstrate a keen eye for detail and a thorough and methodical approach in all work
• Strong IT skills with intermediate knowledge of Excel and cloud-based accounting software (preferably Xero)
• Ability to communicate effectively, accurately and succinctly in English, in writing and verbally
• Excellent interpersonal skills

Desirable
• Experience of producing financial reports for a range of purposes
• Experience of working with multi-currency transactions and cash holdings
• Experience of working with EU funded grants
• Experience of working with a variety of cloud-based platforms such as Airtable, Xero, SharePoint, Slack and Zoom

Attributes

Essential
• Ability to work collaboratively as part of a team and independently with a high degree of initiative
• Flexible and able to manage a varied workload and deadlines
• Ability to deliver work of a high standard with excellent attention to detail
• Knowledge of UK and / or EU financial regulations
• Resourceful and flexible approach with a “can do, will do attitude” and willingness to learn and adapt

Desirable
• Passion for tax justice and international development issues
• Previous experience of grant management
• Use of electronic banking software

Salary: Self-employed, paid at £15 p/h (term-time only).

Contract: Fixed Term Contract until March 2025

Reports to: Newham Parent Carer Forum

Based at: Newham Parent Carer Forum Office, with flexibility for remote work

Hours: 12 hours per week, Monday to Friday (flexible working hours, with at least two days per month in the office).

Background

Newham Parent Forum (NPF) is a voluntary group of parents and carers of children and young people (0-25) with special/additional needs and disabilities (SEND) living in the London Borough of Newham. We provide an opportunity for parents and carers to express their views and input into the planning and delivery of SEND services.

We signpost and empower families to obtain the best possible support and services for their children. The work of the forum is supported by Contact, and we are a member of the National Network of Parent Carer Forums (NNPCF).

The work of the forum is funded by DFE and supported by Contact. ‘Contact for Families with Disabled Children’.

CB Plus (CommUNITY Barnet) has been appointed by the Forum to act as a local host and provide a range of support including recruitment.

 About the Role

This is a self-employed role. We are seeking a highly motivated and organised Self-Employed Administration Officer to join our team on a part-time basis. As a self-employed contractor, you will have flexibility to manage your working hours, with a requirement to be present at the office at least twice a month. In this role, you will be the backbone of our office, providing exceptional administrative support and ensuring the smooth day-to-day operations of the forum.

We will review applications and conduct interviews on a rolling basis. If we find the right candidate, we may close the job advert early, so early applications are encouraged.

Head of Intelligence

Hours: Full time (40 hours per week)

Salary: £42,464 per annum 

1 Year Fixed Term (with view to extend)

London-based, hybrid-style and flexible working

We are looking for an individual with an intelligence background who has a passion for preventing modern slavery and human trafficking (MSHT), creating and delivering intelligence products, has human rights, ESG, and/or financial crime knowledge. Our prevention program team also regularly interacts with individuals at high risk of being trafficked and therefore robust safeguarding is essential.

Our Intelligence Team research and produce our Exploitation Analytics service – a suite of reports containing actionable insight that our clients utilise to find potential bad actors operating within their transaction monitoring systems. We also offer a Business Resilience package to help companies mitigate the risk of potential exploitation within supply chains and operations through intelligence sharing and practical guidance.

We are looking for an outstanding candidate who will build partner and client relationships, develop our current team members, and continue to innovate our offering to better prevent and disrupt human trafficking.

Responsibilities:

• Leading our work to develop strategic and tactical insights that will enable a spectrum of actors (business, banks, law enforcement) to prevent MSHT. This may include safeguarding potential victims or victims.
• Providing expertise to support our team of managers who deliver the above reporting and consulting to commercial organisations.
• Effectively pitching our products and services to secure new clients and increase our impact.
• Nurturing and developing existing commercial relationships and collaborations.
• Ability to manage and set targets, and report on progress regularly.
• Developing new offerings that increase the effectiveness and impact of our work, turning intelligence into relevant actionable insight for commercial clients.
• Supporting our internal MEL lead to document and evidence the impact of our intelligence services.
• Participating in public-facing events to promote STOP THE TRAFFIK and engage different audiences in this fight.
• Working alongside the Senior Leadership Team and Executive Team to strategically develop our organisation and drive sustainable growth.
• Direct line management and leadership of Intelligence Managers.
• Promoting collaborations across all teams in an agile manner.

Benefits:

• A friendly, supportive team
• Opportunity to work directly with global brands and experts around the world
• Encouragement and autonomy to present new ideas and lead on solutions
• The opportunity to join a cash benefit healthcare scheme for low monthly contributions, which can also cover your partner and children
• A corporate eye-care scheme
• Life insurance
• A non-contributory Grouped Personal Pension Scheme, where we pay a 7% contribution of your gross salary into your pension pot (you can choose to personally contribute if you wish)
• Life insurance
• An annual leave allowance of 27 days annual leave (plus 8 bank holidays), rising to 1 day annually up to 33 days
• Cycle to Work scheme
• Season Ticket Loan Ability to switch 2 bank holidays to better suit your needs
• Employment policies, including flexible working policy which reflect the needs of our staff In-house and external training opportunities

Further details about STOP THE TRAFFIK can be found on our website. 

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.

Only applications sent via email will be considered to ensure an equitable review process. Please visit the Oasis Charity Jobs Website for furhter information.Applications will be considered on a rolling basis.

We cannot sponsor applicants at this time.

Oasis supports Equal Opportunities.  Registered Charity No. 1127321

The British Gas Energy Trust (BGET) helps families and individuals in England, Scotland and Wales experiencing hardship and who are struggling with energy debts.

You will be joining us at a time where many have been negatively impacted by the cost-of-living crisis and require financial support with their energy bills. You will be joining a collaborative and friendly organisation that is committed to helping individuals facing fuel poverty.  

We are looking for an experienced AAT Finance Assistant to help us in our mission to alleviate the detrimental impact of poverty, with a focus on fuel poverty.

This role will be within the small, dedicated Finance team, supporting the Head of Finance with the day-to-day running of financial operations and general finance enquiries.

This role is for 30 hours per week which can be worked across four or five days (Monday to Friday)

Roles & Responsibilities

· Manage the purchase ledger function efficiently and accurately

· Processing of invoices and expenses into the accounting system Xero

· Matching of purchase orders with invoices and requesting of approvals

· Managing payment processes for all suppliers and expenses with supporting documentation

· Maintaining the purchase order log, raising of purchase orders from approval requests

· Communicating with suppliers regarding of invoice queries

· Setting up of new supplier accounts and maintaining existing account details

· Liaising with the Trustees regarding the payments, and agreeing a quarterly payment rota

· Monitoring the monthly progress for all Grants, including reconciliations and preparation of the monthly payments

· Assisting the Head of Finance with the preparation of the monthly management accounts, to include balance sheet reconciliations and journals and other related ad hoc tasks

We are a virtual organisation, and all work from our respective homes, however we meet up weekly on Teams, and meet up at least twice a year (in person) for our team events.

What skills we are looking for in a candidate:

· AAT qualified

· Proven experience as a Purchase Ledger Clerk or similar role

· High attention to detail and ability to work within strict deadlines

· High degree of accuracy and strong numeracy skills

· Excellent time management skills and self-motivated

· Demonstrate ability to manage several tasks at once

· Proactive communication and team-working skills

· Experience of using finance systems on a day to day basis (Xero or similar)

· Experience with all Microsoft applications and databases

What can we offer you:

· Excellent salary package

· Working from home with occasional need to travel to team meetings or other events

· Medical cover

· Life insurance

· Pension scheme

Salary range £53,000 – £57,000 per annum | 35 hours per week | Permanent

Hybrid working pattern (2 days in the office) 

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called ‘honour’ based crimes such as forced marriage.

Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence. VAWG crimes, which include domestic abuse, rape, sexual assault, stalking, and harassment, accounted for 20% of total police recorded crime in England and Wales between 2022 and 2023. Do you want to make a difference? If so, read on.

About the role

We are excited to be advertising this newly created role as part of WGN’s growth. This role will be the lead on the finance function. Reporting into the Director of Finance and Resources, the role works closely with stakeholders across the organisation including executive leadership, with a specific focus on working closely with the Director and external auditors. The role will have two direct reports – Finance Business Partner and Senior Finance Officer. This is a hands-on role and will have full responsibility for the finance function on a day to day and medium-term basis. The Financial Controller is to lead on all financial systems set up and upgrades.

Although the organisation is well established, this is a growing sector, and the organisation has gone through rapid change over the past few years and is therefore offering the right candidate a great opportunity to deliver change and make a real difference to WGN’s staff and clients. 

Role Responsibilities:

• Responsible for the management and development of the Finance Business Partner and Senior Finance Officer.
• Preparing the year-end statutory accounts and liaising with external auditors.
• Responsible for ensuring that all financial controls are implemented and adhered to within the organisation, in accordance with company policies and procedures.
• Supporting non-finance colleagues and stakeholders in understanding all requirements related to the funding agreements.
• Leading the month-end process with the support of the Finance Business Partner and the Senior Finance Officer.
• Leading on all financial systems set up and upgrades.
• Ensuring that all restricted funds are used in accordance with the funding agreements.
• Responsible for treasury and investment management across the organisation.
• Ensuring all payroll payments are made on time.
• Leading the procurement function across the organisation.

About you

If you are someone who has strong financial reporting, budget setting, and year end processing skills, with a keen eye on details and drive to facilitate change and enhance the finance function this role would be for you. 

The ideal candidate will:

• Have experience in working with the charity sector in a similar role for at least two years.
• Work well with non-finance colleagues and trustees in delivering key financial reports in an easy-to-understand manner.
• Be a qualified accountant.
• Be comfortable working in a hands-on environment

A commitment to WGN’s goals is key requirement, as well as a pro-active and collaborative working approach.

Interview details

Interviews are expected to take place in the week commencing 18th November, however, please note that dates may be subject to change. 

Further Information

Employee benefits are competitive for our sector and size and can be found on our website or can be requested from the HR team.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian, Minority and Ethnic communities.

This post is subject to satisfactory references, DBS check, and social media check.

WGN is an equal opportunities employer.

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1