Operations management jobs

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

IRW’s International Programmes Division is recruiting for the position of ‘Faith Partnership Advisor (FPA)’ on a permanent, full time basis, to join its dynamic team based out of its offices in either Birmingham, London or where IR has an office globally. The organisation is currently operating to a hybrid working policy.

The purpose of the role:

The Faith Partnership Advisor will play a critical role within International Programmes Division (IPD) supporting the Divisions’ strategic objectives to consolidate its identity as an Islamic faith-based institution, leading our Faith Engagement Strategy, representing our approach to important multi-lateral and other institutions, ensuring the faith sensitivity and faith literacy of its programmes and securing funding for its global operations. The role will sit within the Programme Funding and Partnership Department (PFPD) within the IPD.

Building upon our many programme partnerships with other faith-based and non-faith-based actors, this role will forge new partnerships that build on the inspiring work we have developed in the areas of livelihoods, peacebuilding, forced migration, protection and gender justice. Working with major institutional donors, the Faith Partnership Advisor will form part of a collaborative team and manage the bid process from inception to submission on new programme initiatives. Specifically, the Faith Partnership Adviser will capitalise on the organisation’s faith-based approach to development. The Faith Partnership Advisor is expected to have extensive experience preparing bids which have a faith dimension to them, centred on the added value of Islamic Relief as a faith-based organisation and the industry’s need to have faith centric development and humanitarian approaches.

The successful candidate must have:

• A graduate degree or equivalent experience in development/humanitarian areas
• An in-depth understanding of international development issues
• An exceptional understanding of the principles of Islamic jurisprudence and Islamic teaching, particularly pertaining to aid and development issues
• An awareness of the various funding mechanism that are available within the industry
• Exceptional command of English with the ability to edit, summarise and compile information quickly and often within short time frames
• An ability to speak publicly and communicate confidently within groups
• An ability to lead working groups and plan strategically
• Expert knowledge of Microsoft Word and being versed with PowerPoint and Excel
• Track record of working in a similar role with an International NGO essential
• Proven ability to secure funding for Faith Partnerships
• Must have substantial experience of having worked on successful bids/partnerships which have a faith dimension
• Well versed and with proven capabilities of understanding the faith dimension of international development and humanitarian interventions.
• Demonstrated experience of working on multiple bids with various institutional donors
• Ability to work extensively with a team and or on their own
• Knowledge of the key critical areas impacting the international development sector, including awareness of SDGs, faith-based initiatives, CHS, Humanitarian principles etc.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 12th May 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK (If applicable)
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

You will be from a corporate fundraising or sales/business development background within the private, public or charitable sector. You will have a commercially-minded yet mission-driven approach grounded by experience in managing a supporter or sales pipeline, and of prioritising prospects to deliver the best return on investment. We would expect you to be comfortable with the need to achieve income generation-related targets. You will be a great communicator with a personable style who can work with many different people across the wonderful variety of geography, business development and activities of the Wildlife Trust. 

To succeed and be happy in your role, you will enjoy making both face-to-face pitch presentations and writing successful fundraising or sales proposals – and, of course, contributing to our core purpose: to bring wildlife back, empower people to take action for nature and create a society where nature matter. This is a new role which will evolve following your appointment so you should be excited by the flexibility and opportunities to take an innovative approach.

Who we are

North Wales Wildlife Trust is one of 46 Wildlife Trusts working across the UK. With the invaluable support of volunteers and members we manage 35 nature reserves in north Wales. We also work with other organisations and landowners to protect and connect wildlife sites across the county and inspire local communities and young people to care for wildlife where they live.

Overview of the International Chief Projects Officer

The International Chief Projects Officer (ICPO) will lead and oversee the Projects Department, and reports to the International Chief Executive Officer.

The ICPO will drive the strategic development, implementation and evaluation of Barnabas’ projects around the world. The ICPO will work closely with the International CEO, senior leadership team, and local project partners to identify opportunities, ensure effective and efficient resource allocation, and deliver impactful results that align with Barnabas’ mission to support persecuted and suffering Christians.

The ICPO will ensure that Barnabas’ projects are strategically aligned with the organisation’s goals, operationally effective, and financially sustainable, while maintaining the highest standards of accountability and impact measurement.

Do you have experience working with large databases and a good working knowledge of data and processes? Do you have the skills and passion to help us support our CRM system and improve our supporters' experience?

If so, you could be Data Support Assistant we're looking for! 

About the role

Our Database Support Team works to provide efficient, effective, and relevant system support to the users of the British Heart Foundation’s (BHF) CRM system, BlackBaud ECRM (BBEC), via the team’s helpdesk.  

As a Data Support Assistant, you’ll play a key in supporting the work of the wider Data Operations team and Technology directorate, helping to structure and implement agreed changes and updates to the BHF’s CRM system and assist in the implementation & management of CRM housekeeping programmes.

You’ll work with a wide range of internal stakeholders, ensuring data is handled compliantly and efficiently across the board and our supporters have a high-quality experience and journey that they expect from us. 

About You   

With strong computer literacy skills, including knowledge of CRM systems or other database packages, as well as proficiency in Microsoft packages, you’ll be familiar with data querying and data manipulation.

You’ll have previous experience of using Raisers Edge/ BBEC/ or equivalent CRM/ database software, and will have excellent communication skills, able to develop strong working relationships with the team and colleagues at all levels of the organisation. 

It would be beneficial to have a background in fundraising or marketing, as it will help in understanding the broader context of our projects. Additionally, your strong customer service skills will ensure that stakeholders have a high-quality experience and feel valued.

To be successful in this role you’ll also have:

• Experience of prioritising your own workload with exemplary attention to detail.
• Previous experience working with large databases, preferably Blackbaud products.
• A good working knowledge of data processes and management.
• Self-motivation, high organisation skills, and the ability to plan effectively, while maintaining accuracy and speed in tasks, upholding high standards, and meeting deadlines.
• Outstanding written communication skills, ensuring clarity and professionalism in all correspondence, with the ability to explain technical processes to a non-technical audience

Working arrangements

This is a 12 month fixed term contract.

This is a blended role, where your work will be dual located between your home and our London office.  
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.  

About Us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page. 

nterview

The interview process will be via MS Teams on the w/c 5th May 2025  

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of ‘Digital Product Specialist’ on a permanent, full-time basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

Job Purpose:

• Manage the digital assets of Islamic Relief UK, particularly the website, ensuring that it operates in an optimal manner.
• Manage the development, evolution and/or integration of digital assets, e.g. digital giving platforms and digital events management systems.
• Ensure all development projects have well considered user interfaces and provide an optimal user experience.
• Provide the Digital Marketing team support with technical SEO, email marketing, and tracking/reporting across key digital marketing platforms.

The successful candidate must have:

• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
• Experience of managing web development projects
• Experience of working with internal clients and diverse teams
• Experience of delivering with a marketing budget and using resources effectively to successfully balance creative aspirations with limited financial and other resources
• An academic qualification at degree level or equivalent experience/qualification in a digital/developer related field
• A comprehensive knowledge of CMSs, preferably WordPress
• Working knowledge of PHP, HTML, CSS, SQL and JavaScript and version controlling with Git
• Experienced in interpreting data from Google Analytics, Google Search Console and other analytic platforms
• In-depth understanding of UX and UI in the context of web design
• Knowledge and understanding of implementing technical SEO
• Commercially aware, with good understanding of budget management
• Ability to communicate technical information and requirements to non-technical management and internal stakeholders
• Experienced in working from wireframes and written design briefs to build mobile responsive solutions
• An aptitude for managing short-term projects effectively
• An understanding of marketing trends and the charity market

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

or more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 27th May 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Are you a part-qualified or newly qualified accountant looking to use your skills to make a real difference?

We are looking for someone with strong financial acumen and a passion for improving processes to join the team as a Finance Process Improvement Analyst.

This is a vital role within The Felix Project, a charity that rescues good, surplus food from the food industry that cannot be sold and would otherwise go to waste and deliver it to hundreds of food banks, charities, primary schools and holiday programmes in London. In 2024, The Felix Project gave out the equivalent of 38M meals to over 1,200 community organisations and schools across every London borough

In this newly created role, you will work closely with the operations team to identify and implement improvements across financial systems and processes—helping us to work smarter, not harder. While you’ll provide ad hoc support with core accounting tasks, your focus will be on driving efficiency, making the most of resources, and helping the charity better serve its cause.

Your day-to-day duties will include:

• Planning, overseeing, and carrying out audits of processes and procedures, in line with the planned schedule.
• Assessing compliance with applicable laws and regulations, ie. financial standards.
• Evaluating risks and developing recommendations to improve risk management
• Reviewing processes across the business that impact the effectiveness of financial management information reporting
• Guiding non-financial managers in understanding financial management and its impact.
• Help improve finance processes and broader organisational effectiveness.

Your Skills & Experience will include:

• You should be a fully qualified (CIMA, ACCA, ACA, or equivalent) professional OR be part-qualified with substantial experience in performing audit work to a high standard and actively working towards full qualification.(You will receive support for your study and development goals)
• Excellent research and analytical skills enabling you to quickly sort and analyse large amounts of data and create clear, persuasive reports.
• A strong understanding of accounting standards is also required.

This role offers a real opportunity to bring about positive change in a charity that ensures that food reaches vulnerable children and families, the homeless, the elderly and those who simply cannot afford to buy regular, healthy food. If you are interested in learning more, please reply to this advert with an updated version of your CV and our recruitment partners at TPP Recruitment will be in touch with details of next steps. Alternatively, reach out to Karen Moore via [email protected] to arrange a confidential discussion. The deadline for applications is Monday 28th of April
The Felix Project recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from candidates from diverse backgrounds.

We particularly welcome applications from those of a black and minority ethnic (BAME) background, as BAME people are currently under-represented within The Felix Project.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you ready to join The King's Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners and volunteers, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!

Take the lead in welcoming, training, and expertly managing a group of delivery partners and volunteers. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within your local area to support the delivery of programmes as well as programme visits.

Assist and support our delivery partners and volunteers in bringing The Trust's programmes to life. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.

Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!

Do you have the creativity to facilitate best practice sharing, energise networking sessions, and throw sensational end-of-programme parties? Are you ready to step up and lead sessions with young people when the moment calls? Having a background in education or an understanding of the education system could be an advantage when joining some of our teams, it's like having an ace up your sleeve, whether you're familiar with the intricacies of the school year or you've walked in the shoes of a teacher.

If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.

Expect the unexpected and embrace it. Come and be a part of our mission!

We are currently recruiting for an HR Officer. We are looking for a diligent and highly organised person to provide HR processes which support the effective operation of the charity, including recruitment, staff support and development, maintaining personnel records, advising on and updating staff policies, producing contracts, and taking responsibility for the payroll (in conjunction with our external processor). You must be a strong communicator with meticulous attention to detail, who enjoys working in a busy professional environment.

Please apply by sending us your CV as well as completing the application form on our website, outlining the skills, knowledge and experience you would bring to the role. 

We realise that text-based applications do not suit everyone, so if you would like to apply in a different way, require information in a different format, or need any other support with your application, please get in touch via the contact details provided on our website.

Bath Preservation Trust is committed to Equality, Diversity and Inclusion. We will particularly welcome applications from people from those sections of the community who are under-represented in Bath Preservation Trust and in the wider heritage sector including those from Global Ethnic Majority and / or disabled applicants.

Job title: Community Activities Coordinator
Salary: Circa £25,129 per annum, pro rata
Hours: 34 Hours per week
Reporting to: Project Manager
Location: Barrow In Furness

About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential.

About the role
The Community Activities Coordinator plays a key role in reducing loneliness and isolation while increasing volunteering in the community as part of the Furness For You partnership.

The role involves:

• Organizing engaging activities (like workshops and events) to promote confidence, independence, and life skills.
• Providing one-on-one support and signposting to relevant services.
• Creating a welcoming environment to encourage community involvement and well-being.
• Supporting participants’ development of soft skills and personal goals.
• Referring individuals for additional support when needed, including help with food, fuel, and access to the community laundry.

Overall, the coordinator helps participants build meaningful connections and improve their quality of life.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service

Skills and Experience Requirements

• Excellent communication and interpersonal skills
• IAG Level 2 or equivalent
• Knowledge of the local voluntary and community sector and experience of working with people who  have multiple barriers
• Ability to work on own initiative and self-manage work load whilst being a team player and recognising the importance of partnership working
• Have previous experience of running activity-based sessions
• Have previous experience of tracking improvements using Action Plans/STAR Outcomes or similar
• Ability to motivate people who lack confidence
• Customer care skills, caring and empathetic
• Experience of data collection and collation, including writing reports and case studies
• Strong communication skills, both written and verbal
• Ability to work as part of a team and individually
• Flexibility and be able to adapt to the needs of participants
• Previous experience in a similar role
• Experience of following safe lone working practice guidelines
• Knowledge & Experience of writing and completing risk assessments

Closing date: Midnight on Thursday 24th April 2025
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

No agencies please.

Overall job purpose

This is a fundamental role within our North regional team, internally the role is known as Local Community Officer. The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 23 historic churches across Greater Manchester, Lancashire, Merseyside, W. Yorkshire, N. Yorkshire (part), ensuring each site achieves agreed standards.

Key relationships

You will work closely with the Lead Local Community Officer (North), regional and national colleagues, volunteers, community groups and other local stakeholders.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 28th April 2025.

The interviews will take place in Leeds on Wednesday 7th May 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provide

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

Greater Manchester and the surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

 Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

Practical, helpful and supportive – you thrive working at a fast pace whilst maintaining accuracy and you work collaboratively with others to complete tasks, you are a confident MS Office user.

A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

Flexible working hours to balance home and working life

25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

Company car for front line care posts

Access to the Blue Light Card Scheme, and other rewards and discounts

Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

Pension scheme where we contribute 5% of your salary and you contribute at least 3%

The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Please disclose on the application form if you have used AI for any part of your job application.

Interviews will take place either on Teams or at our Greater Manchester care team office, with the dates to be confirmed. We will only contact those applicants who have been successfully selected for interview. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

The Youth Endowment Fund 

Assistant Director of Impact, Programmes and Partnerships – Maternity Cover

Reports to: Chief Operating Officer

Salary: £75,000

Contract: 13-month maternity cover

Location: Central London, Hybrid*

Application Deadline: Thursday 24th April by 12pm 

Interviews: Week commencing 5th May 2025

About the Youth Endowment Fund

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.  

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence across England and Wales. We do this by funding great initiatives, finding out what works and working for change. 

Key Responsibilities

Your role is to ensure YEF’s funding is directed toward the most crucial gaps in evidence – those that, if filled, will lead to meaningful change for young people. You will oversee the selection of the most promising, evaluable interventions to test in England and Wales, ensure trials are set up successfully, and work with our Evaluation team to deliver high-quality impact evaluations.

More specifically, you will:

Provide team and organisational leadership

• Provide inspirational leadership to the Programmes Team of ten people, ensuring they are best-in-class at supporting delivery organisations to engage in robust evaluation.

• Oversee the Programmes team, including direct line management of four Programme & Impact Leads.

• Ensure the expertise within the Programmes Team is embedded in YEF’s wider work, drawing on the team’s experience of working with delivery organisations to help shape policy and practice recommendations.

• Represent YEF externally, ensuring our funding programmes are well understood and aligned with our sectors’ needs.

• Directly contribute to annual and multi-year planning as part of YEF’s operational planning cycle.

• Be responsible for tracking and reporting progress against our key organisational performance metrics. 

• Help build and model a culture where it is natural to perform well, and colleagues support one another to do so.

Hold strategic oversight of new evaluation commissioning

• Work with the Assistant Director of Evaluation to shape and implement YEF’s strategy for programme and evaluation commissioning. 

• Oversee the team in identifying and developing proposals for new trials within our main sectors. 

• Assess the feasibility and strategic value of evaluation proposals, making stop/go decisions on their progression.

• Ensure the Programmes Team effectively supports grantees to work with evaluators to co-design interventions and develop clear, robust plans for trial setup and delivery.

• Oversee the development of high-quality proposals for new trials, assuring quality and presenting clear recommendations for our Grants and Evaluation Committee.

Be responsible for the ongoing oversight of the full portfolio of evaluations 

• Lead and be accountable for delivering on YEF’s Race Equity commitments within our funding decisions and grant delivery.

• Serve as a senior escalation point for a portfolio of c.50 live trials, maintaining oversight of progress across our portfolio of live trials and intervening early when we spot risks.

• Oversee the financial management of the team’s project portfolio across c.50 live trials, ensuring effective budget oversight, approving grant payments, and maintaining financial accountability.

• Provide direct advice and guidance to the Programmes Team on the setup and delivery of our most complex trials.

• Ensure the rapid mobilisation of new trials following approval.

Build meaningful partnerships and strengthen the organisation’s influence

• Be responsible for partnership opportunities with central Government—holding key relationships, assessing the strategic value of co-funded evaluation projects, and overseeing Heads of Evaluation to negotiate new partnerships terms.

• Steward strategic relationships with other key stakeholders, including other research and policy organisations, funders, and delivery organisations that will help us influence change.

• Represent the Fund on boards, committees and events, including providing up-to-date information to external audiences on YEF-funded activity, and sitting on the board of external organisations linked to YEF’s work.

• Be proactive in identifying co-funding opportunities and ensuring fundraising targets are met for new and existing evaluations.

About You

You are this sort of person:

• You are inspired by the vision of reducing violence affecting young people: You don’t want your days to pass without making a difference. You are inspired by the goal of tackling violence affecting young people.

• You are responsible, motivated, and thrive in a fast-paced environment: You take personal responsibility for critical decisions and have a proven ability to work in fast-paced, rapidly evolving settings. You have a good track record of overseeing a large body of varied and complex projects, ensuring they deliver on time, on budget, and to a high quality.

• You demonstrate team leadership and coaching skills: You have experience of leading teams, supporting and developing others to perform at their best. 

• You are experienced in evaluation and research, including commissioning: You have several years’ experience working in a senior research and evidence role in a related sector, and you have technical expertise in evaluation methodologies. You have substantial experience commissioning or conducting large-scale research and evaluations.

• You have a graduate qualification, or equivalent work experience: Your qualification or experience is in a relevant field such as social science, social policy, public health, or another field with a significant quantitative component. 

• You have some understanding of systems and practice in our priority sectors: Our priority sectors: Children's Services, Education, Health, Neighbourhoods, Policing, Youth Justice, and the Youth Sector.

• You are experienced in building partnerships: You have a strong track record of building partnerships that drive change.

• You are an excellent communicator: You produce high-quality documents that communicate methodological and statistical information in a way that is easily understood. You excel at translating complex evidence and analysis into clear, accessible formats for non-experts.

• You are committed to equality, diversity, and inclusion: You believe in and act in a way that celebrates and encourages a range of experiences, backgrounds, and values. You promote and encourage these principles.

While it’s not a criterion, we are especially interested to hear from applicants who have lived experience of violence affecting young people.

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.

Hybrid Working

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.

To Apply

Please click on the "Apply for this" button and submit your CV, your completed monitoring form and cover letter. Please submit your application by 12pm on Thursday 24th April 2025.

Interview Process

There will be a task to complete in advance of the interview. This will be a two-stage interview process. Interviews will take place the week commencing the 5th of May 2025. This will be a panel interview.

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.

Benefits Include

· £1,000 professional development budget annually

· 28 days holiday plus Bank Holidays

· Employee Assistance Programme – 24hr phone line for free confidential support

· Volunteering days - 4 half days per year

· Death in service - 4 times annual salary

· Flexible hours. Core office hours 10am – 4pm

· Financial support including travel and hardship loans

· Employer contributed pension of 5%.

Your Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

The people we are looking for do not discriminate and we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

An exciting opportunity has arisen for a Counselling Coordinator to work across the Greater Manchester footprint, working specifically with women. The post-holder will work alongside the Counselling & Psychotherapy Manager to support with the assessment and allocation of women for the appropriate therapeutic intervention. You will play an integral role in supporting and developing our service model, including recruitment, development and line management of volunteer and trainee therapists.

The post-holder will be part of our multi-disciplinary team and will work flexibly to meet the needs of the service. You will work alongside the team to ensure safe and effective delivery of therapeutic interventions across the Greater Manchester Women’s Support Alliance. You will be required to form strong working relationships with our partner agencies and local training establishments to ensure that our excellent reputation is further enhanced.

You will receive a competitive salary and benefits package, as well as joining a supportive group of Counselling & Psychotherapists and other professionals, so will receive peer support and CPD opportunities.

Job Title: Head of Advice, Information and Family Support

Location: This is a remote role, though quarterly travel to London will be required.

Reports to: Director of Service Transformation

Salary: £45,000

Working hours: 36 hours to incorporate On-Call Support

Contract Type: Permanent
 

Role Overview

We are seeking a dynamic and experienced professional to lead and grow our national family support services for disabled children, young people, and their families. As Head of Advice, Information and Family Support, you will be responsible for the strategic development, delivery, and quality assurance of a broad portfolio of non-clinical family services—ranging from emotional and practical support to peer networks, parenting guidance, and tailored one-to-one interventions.

You will be a confident leader with extensive experience managing family-facing services, ideally within health, social care, or community settings, and possess a strong track record of working closely with commissioners and local authorities to secure funding and shape service delivery.

Key Responsibilities

Strategic Leadership and Service Development

• Lead the strategic development of our national family support services, ensuring they are responsive, evidence-informed, and outcomes-focused.
• Identify opportunities for service innovation and expansion, particularly in response to commissioning priorities and gaps in local provision.
• Ensure alignment with organisational goals, sector best practice, and the diverse needs of disabled children and their families.

Commissioning and Partnership Engagement

• Build and maintain excellent working relationships with local authority commissioners, Integrated Care Boards, and strategic partners to influence commissioning decisions and secure long-term funding.
• Lead on tender submissions, funding proposals, and service agreements, ensuring alignment with local priorities and national policy developments.

Service Management and Quality Assurance

• Oversee the day-to-day operations and performance of a wide range of family support services, ensuring high standards of delivery and consistency across regions.
• Implement robust monitoring and evaluation frameworks, using data, feedback, and impact reports to inform service improvements and demonstrate outcomes to funders and stakeholders.
• Ensure compliance with relevant legal, contractual, and safeguarding requirements.

Team Leadership and Culture

• Lead, support, and develop a geographically dispersed team of family support professionals, setting clear expectations and fostering a culture of collaboration, inclusion, and continuous improvement.
• Promote reflective practice, supervision, and professional development across the service.

Family and Community Engagement

• Champion co-production and user-led approaches, ensuring that families are meaningfully involved in the design, delivery, and evaluation of services.
• Ensure services are accessible, culturally competent, and tailored to meet the diverse needs of families, particularly those from underrepresented or marginalised communities.

Person Specification

Essential

• Substantial leadership experience within family support services, children’s services, or similar community-based roles.
• Proven success in working with commissioners and securing service contracts or grants.
• Deep understanding of the needs and challenges faced by families of disabled children and young people.
• Strong strategic and operational skills with the ability to manage complex, multi-faceted services.
• Demonstrated ability to manage remote teams, build partnerships, and lead with compassion and clarity.
• Sound knowledge of safeguarding practices, family support frameworks, and multi-agency working.

Desirable

• Experience developing or delivering services within SEND, early help, or targeted family support frameworks.
• Familiarity with public sector commissioning cycles, procurement processes, and tender writing.
• Experience influencing policy or service planning at a local or national level.

Note: We may close the vacancy early if we receive a high volume of suitable applications. Please apply promptly.