Operations Jobs

Are you looking for a part-time job where you feel like you are making a real difference? A place where people know your name and listen to what you say? Maybe a local charity that's helping the environment and our communities, investing in high streets and making the world a better place?

Operations and Development Manager
Hours: Part-time - 15hrs per week (average). Primarily to be worked between 9am on Monday to 4pm on Saturday over at least three days per week. The role will include occasional weekend and evening working
Contract: Permanent
Salary: Up to £16 per hour
Location: Bristol based, with travel around the city

If you're motivated to achieve our vision, that everybody shares, if you have experience in running public-facing operations, and can turn your hand to lots of different things, then consider working with us at Share Bristol.

Job Purpose

• Oversee the Share Bristol Library of Things service, ensuring it operates smoothly and meets the needs of the local community in each location, and develops to reach more people and to work more efficiently and effectively. 

• Manage Share Bristol’s Library of Things Managers (currently three), ensuring that all staff and locations share resources, work consistently and identify and implement improvements as appropriate.

• Represent Share Bristol externally, helping us to build our brand and reputation and expand our service across the Greater Bristol area.

We've recently opened our third location and have ambitions to open more. We want borrowing to be as convenient as buying for everyone in the Bristol area. To make that a reality, we need someone to help us, through ensuring we operate efficiently, supporting our existing staff, and working closely with the Trustees to make our dreams a reality.

Join us, and help us change the world, one drill, carpet cleaner or projector at a time.

Closing date: 9am on Tuesday 15th April 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please note: The successful candidate must have the legal right to work in the UK and will be required to have a Basic DBS.

No agencies please.

Summary

The role is critical in providing trustees full confidence in the use of funding and its impact. This is a strategically important role, as it directly consolidates emerging learning to further support the Vision and Strategy.

• Organising external mid-term reviews and endline evaluations.
• Internal reviews and evaluations
• Consolidating learning
• Funding Strategy and Governance support

• This is a hybrid role with the expectation to work from the office (Church House, London or The Old Brewhouse - Bishopthorpe, York) 1 day per week on Mondays.
• The post holder is expected to undertake visits to other sites across England and a need for flexibility to work outside office hours as required.

Please note: This role is also suited for candidates who choose to work from home. If you opt to be a homeworker, you are responsible for your own travel expenses to your primary/base location - Church House, as the role requires you to attend infrequent face-to-face meetings 1-2 days per month.

You will need to be/have:

• Experience in programme delivery and/or supporting M&E of large grant-funded projects/programmes.
• Experience in undertaking review processes.
• Experience in drafting high-quality programme reports.
• Experience in building relationships and communicating effectively with stakeholders.
• Experience in disseminating programme impact and learning.
• Highly attentive to detail, with the ability to provide actionable insights and recommendations for individual projects/programmes.
• The ability to build rapport and trust with multiple stakeholders, including within short time-bound pieces of work such as mid-term reviews.
• Strong report writing skills with excellent planning and organizing skills.
• An understanding of being discreet and dependable in observing confidentiality
• Experience in reporting within a governance framework to trustees and senior stakeholders, including drafting and presenting both narrative and financial reports (Desirable).
• Knowledge, understanding and strong interest in resourcing mission and growth across the Church of England (Desirable).

• A salary of £48,577 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Closing date 21 April 2025

Our client, a specialist University are seeking a temporary HR Operations Administrator on a full-time basis (35 hours per week), running for 1-month in the first instance. The post will be looking to start as soon as possible and will be based 3 days on-site in Central London.

Key responsibilities for this post will include:

• Provide first-line HR support and guidance to staff and managers on HR issues.
• Ensure a professional and efficient administrative service across all HR operations and the employee lifecycle.
• Act as the first point of contact for HR queries, delivering excellent customer service.
• Maintain up-to-date knowledge of HR policies, advising on routine matters (e.g., probation, appraisals, leave, pay, benefits, parental leave).
• Accurately process payroll information, liaising with the Payroll and Pensions Manager.
• Use systems to generate management reports for HR and leadership teams.
• Process casual worker appointments, verifying right to work, advising on pay rates, and ensuring payroll deadlines are met.
• Manage employee record updates, contract changes, and leaver processes (e.g., confirming resignations, retirements, and contract terminations).
• Oversee probation reviews, sickness records, and annual leave calculations.

To be considered for this post, you will have:

• Experience within a similar position, particularly within a Higher Education setting.
• Strong customer-centred approach with excellent verbal and written communication skills.
• Proven administrative experience in an HR environment.
• Experience using HR/Payroll systems and financial management systems.
• Ability to manage complex diary commitments for senior staff using electronic calendars.
• High attention to detail and accuracy in written communication.
• Strong IT skills including Microsoft Office packages.
• Ability to handle sensitive and confidential information with discretion.

The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Location: Fully remote or hybrid (up to 50% on-site in Greenwich, London)
Hours: Full-time (37.5 hours per week) – job share or part-time considered
Application deadline: Applications reviewed on a rolling basis; early applications encouraged
Start date: As soon as possible

About the role

We’re looking for a calm, organised and proactive person to lead our student services and operations at Greenwich Music School.

You’ll be the key support role in a small, dynamic team—handling enquiries, scheduling lessons, coordinating student journeys, and helping improve the systems that support our work. This role blends people-facing service with behind-the-scenes structure and efficiency, all in support of high-quality, accessible music education.

You’ll be the only dedicated operations and student services team member, working closely with the co-founders (the CEO and Principal). There’s no wider admin team—so this is a role with real responsibility, variety, and scope to shape how things work. You’ll need to be comfortable working independently, making decisions, and managing your own workload, while staying closely aligned with our values and priorities.

It’s a great fit for someone who enjoys figuring things out, building processes from scratch, and improving how things work. You’ll need strong judgement, attention to detail, and the ability to keep calm in a changing environment. While the role involves plenty of day-to-day admin, it’s also an opportunity to shape how things work and improve them over time.

We admire the “manager of one” mindset (from 37signals)—someone who takes ownership of their work, communicates clearly, and doesn’t wait to be told what to do next.
 

Key responsibilities

 •  Be the first point of contact for new and enrolled student and parent enquiries
 •  Schedule and manage termly lesson timetables across programmes
 •  Coordinate teacher availability, room bookings and scheduling changes
 •  Support systems for enrolments, cancellations, bursaries and SEND provision
 •  Maintain accurate records in our CRM and shared platforms
 •  Help develop templates, workflows and processes that save time and improve experience
 •  Support adoption of new tech (e.g. ticketing tools, AI, automation features)
 •  Assist with concert and event logistics (in-person if local)
 •  Act as first aider and safeguarding contact (training provided)
 

About you

You’ll thrive in this role if you are:

 •  A confident generalist who enjoys juggling priorities and figuring things out
 •  Calm, clear and professional in communication, both written and verbal
 •  Comfortable with some mess, uncertainty and building-as-you-go
 •  Thoughtful about what’s worth spending time on, and what can be templated or automated
 •  Friendly, responsible and aligned with our values of creativity, positivity, quality and respect
 •  Curious and capable with new tools – not necessarily an expert, but willing to learn
 •  Able to work independently and take ownership of your work
 •  Available on Mondays, to follow up on weekend enquiries
 

Why join us?

 •  Be part of a small, forward-thinking team making a meaningful impact
 •  Work flexibly, with remote and hybrid options
 •  Help shape the systems and experience behind high-quality music education
 •  Take ownership and contribute to something growing and evolving
 •  Training and support provided (including safeguarding and first aid)

Cause: Health Charity
Role: Senior Data Operations Officer
Working arrangements / Location: Central London - Hybrid
Employment Type: to start ASAP – 18 months Temp
Salary/rate: up to £22.68 an hour - £41,278
Working hours: 35 hours per week

This role is pivotal in supporting the charity’s data and systems transformation programme, ensuring the effective management and maintenance.
 
Key Responsibilities

• Oversee the day-to-day management including licence management, user permissions, and training
• Ensure supporter data, processes, and systems are efficient, high quality, and compliant with relevant regulations
• Collaborate with the CRM Business Analyst to gather requirements for a new CRM and support the implementation of a Super User structure
• Act as a subject matter expert for Microsoft Dynamics 365 and ThankQ
• Maintain and develop training materials for CRM users, ensuring data quality standards are met
• Provide user support, triage tickets, and resolve issues on the service desk platform, Manage Engine
• Oversee scheduled data feeds and troubleshoot issues with the Data Integration Specialist
• Contribute to the Data Quality Programme by developing and standardising data capture and monitoring processes

Skills and Experience Required

• Proven experience in a Senior Data Operations Officer or similar role, ideally within the charity or non-profit sector
• Experience working with Microsoft Dynamics 365 and structured query language (SQL) Server Management Studio
• Practical knowledge of General Data Protection Regulations (GDPR) and ensuring compliance
• Strong IT skills, including comprehensive knowledge of Microsoft Office and Excel for data manipulation and analysis
• Experience in providing database training, creating processes, and procedures

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Your primary task will be to take on responsibility for managing specific projects such as those outlined below, and to lead on other projects as identified by the Chief Operations Officer (COO). You will be working alongside the COO to provide operational, developmental, and strategic support for the charity, ensuring its continuation, sustainability, and success. You will provide strong communication and organisational skills and ensure systems are in place to facilitate effective co-ordination and functioning of all sections of the charity. You would be expected to work autonomously and be able to meet deadlines. You will actively seek and develop new opportunities for our charity and be able to deputise for the Chief Operations Officer when appropriate, e.g., during annual leave. This includes ensuring all reporting aspects are complete, including liaising with other team members.  

AREAS OF WORK, TASKS, AND RESPONSIBILITIES

Project Management

• Responsible for ensuring robust project management documentation is in place, producing milestone plans and monthly updates, and highlighting any risks.  
• Taking full responsibility for the coordination and delivery of designated projects from start to finish.
• Organising cultivation events, including venue sourcing, booking, and attendee management.
• Organising international trips for clinicians, including: booking flights and accommodation; organising travel insurance; managing visa applications and other necessary paperwork; managing all communications with clinicians.
• Bringing teams to the UK for training visits, including: liaising with hospitals and relevant departments; organising flights and accommodation; managing visa applications and other necessary paperwork, managing all communications with clinicians.
• Coordinating and producing/accessing training videos and resources, and liaising with the specialist website provider for upload and management.

Charity Development

• Working to manage charity activities, including, but not limited to:
  • Positioning CLEFT as a respected charity and ensuring it works to influence and encourage good practice within the sector.  
  • Liaising effectively and working with the Board of Trustees, committee members, and section leads, as well as other relevant stakeholders.  
  • Seeking opportunities to promote and develop the charity within the sector.  
  • Supporting the charity in development opportunities with sector specialists, outside organisations, and other key stakeholders to develop relationships on behalf of the charity.  
  • Maintaining a direct link to the Board of Trustees, committee members, and section leads through meeting attendance and ongoing comms via email/WhatsApp, contributing effectively where needed.  

Other areas of responsibility

The Deputy Operations Officer should be prepared to perform other duties that may be necessary from time to time, falling within the remit of responsibility of this post and appropriate under the charitable objects and development plan. These may include but are not limited to:

• Shared running of the virtual office.
• Regularly liaising with Trustees and keeping them updated.  
• Updating and adhering to CLEFT’s policies and procedures, including the development of new policy when directed or identified.  

As a small charity, all team members need to be flexible with their approach and be willing to undertake basic duties as and when required.

 

The successful candidate will be responsible for ensuring the accurate recording and management reporting of the Association's debt portfolio, ensuring that all interest and other fee payments are correctly paid on time.

What you will be doing:

• Support the Head of Treasury in arranging and renegotiating loans and capital market borrowings, providing all required information for loan applications and capital market issues.

• Maintain records of the Association’s portfolio of bank loans and capital borrowings, ensuring accurate and up to date records are correctly reflected in the treasury records and finance system.
  
  
• Manage all loan rollover notices and loan drawdown documentation ensuring that information is reported to the Head of Treasury in a timely manner to allow decisions to be made.

• Responsible for all loan trade and derivative confirmations including: on-boarding counterparties for new derivative transactions; maintaining database of all financial loans and products; providing confirmation of financial hedges to relevant counterparties; reporting of mark to market valuation of derivatives and trades.

• Process all treasury invoices and interest and fee payments for authorisation on time as due, ensuring they are correctly calculated to the treasury trade and in accordance with the loan agreements.

• Regularly monitor and forecast cash flow requirements. Retain a weekly overview of development financing activity and future funding requirements.

• Provide all treasury information necessary for completion of the returns to the Regulator of Social Housing eg Quarterly Finance Survey (QFS) and Future Financial Return (FFR).

• Ensure the delivery of lenders’ information requirements in compliance with loan agreements.

What you need:

• Professional Accountancy Qualification (ACA, ACCA, CIMA or equivalent)

• Association of Corporate Treasurers qualification or actively studying for Certificate in Treasury or Diploma or Advanced Diploma

• Previous experience in a similar role

• Treasury management technical knowledge

• Experience of computerised accounting systems

Why Join Us?

• Opportunities for career growth and development.
• Work in a collaborative and supportive team environment.
• 33 days of annual leave including Bank Holidays
• Competitive salary of £60,753 per annum (35-hour week)
• Monthly attendance bonus
• Life assurance cover (three times your annual salary)
• Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas
• Ongoing training opportunities to develop your career
• Employee support and health & wellbeing services

• Free access to fully equipped on-site gym

We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.

No Agencies Please

Hightown is an Equal Opportunities Employer

The Freedom Fund was established in 2014 to act as a global catalyst to ending modern slavery once and for all by mobilising the knowledge, capital and will of donors, partners and beneficiaries. Through the generosity of our incredible investors and donors, we have already provided around $100m of funding into frontline organisations and communities and helped them to build the powerful coalitions needed to affect change at local and national levels. And as we look forward to the coming years, our recently launched strategy will see us double down on our commitment to investing in frontline anti-slavery organisations and movements, fostering systems change, and serving as a valued funding partner.

The Managing Director, Finance & Operations is a key role on our Senior Leadership Team providing strategic oversight of all finances, HR and operations for our UK and US parent entities and overseas branches. Working closely with the CEO and with your leadership colleagues, as well as with our Board, you will provide sound information, advice and challenge on organisational strategies and plans to ensure we can deliver the greatest impact. This includes ensuring we have robust controls and due diligence processes in place to offer assurance to our funders and to confidently balance risk with the needs of our partners. Through leadership of the Head of Human Resources & Operations, you will also advise on global HR strategies so that we can attract and retain the best people and create a culture where our staff have a clear sense of belonging and feel truly valued for who they are. Additionally, you will also provide strategic oversight of our safeguarding, legal, governance and company secretarial matters.

We are looking for an outstanding, qualified accountant with exceptional strategic and technical finance skills, including knowledge of UK/US accounting principles, with experience of working within an international non-profit environment. You will be comfortable presenting complex financial information and advising a range of senior stakeholder groups both internally and externally, with the credibility to build trust and influence decision making. You will bring experience of leading on governance for an organisation and ideally have prior direct strategic knowledge of other functions such as HR and safeguarding. With an authentic and inspiring leadership style, you will also be able to attract, develop and motivate high performing and diverse teams, while empowering them to be the best that they can be. Above all else, you will be able to demonstrate a strong commitment to our vision, mission, values and goals.

We particularly encourage candidates with lived experience of trafficking and/or forced labour. We also proactively welcome candidates from a global majority background, those who identify as disabled and people from low socioeconomic backgrounds as we know that these groups are underrepresented at a senior level across the sector. The role will be based in London, although we will consider visa sponsorship for an exceptional candidate.

If you feel that you have all of the right skills and personal qualities that we are looking for, and you want to be part of a collaborative team of individuals who are each passionate about human rights then we would love to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please contact Tall Roots via their website.

Education Delivery Specialist - Essex & London

Anne Frank Trust UK

Home-based/Hybrid within Essex (preferably Colchester, Southend or East London based), with two days per month in the London office, and frequent local and regional and occasional UK-wide travel

Permanent

Full time, with some evening and weekend hours with TOIL provided

Salary £29,405 (including London weighting) with yearly incremental rises to £30,405, £31,405 and £32,405 subject to satisfactory annual appraisal

Excellent benefits including 28 days' annual leave plus bank holidays (plus discretionary closure days in December), contributory pension, cycle to work scheme, Employee Assistance Programme, travel loan cards

Are you based in Essex or East London with access to a car, highly organised, and with the skills to engage 9 to 15-year-olds in education programmes?

Are you looking for a varied, exciting, and demanding role, working alongside colleagues who are passionate about young people and committed to empowering them to challenge prejudice?

Charity People are delighted to be partnering with the Anne Frank Trust UK, an education charity that educates 9 to 15-year-olds about Anne Frank and the Holocaust, empowering them to challenge all forms of prejudice, to help recruit an Education Delivery Specialist.

Founded in 1991, The Anne Frank Trust UK is the UK partner of the Anne Frank House Amsterdam. "I'll make my voice heard, I'll go out into the world and work for humankind!" wrote Anne Frank in her diary on 12 March 1944. The Trust has a 30-year record of empowering young people to challenge prejudice, inspired by Anne Frank and the antisemitism that she experienced through the Holocaust.

Education Delivery Specialists are the front-line delivery posts for all programmes, leading workshops, training peer educators and mentoring ambassadors across the country. You will be committed to equality with the skills to engage 9 to 15-year-olds through learning and empowerment. You will join a dedicated team, passionate about young people, and committed to empowering them to challenge prejudice.

Key responsibilities

• Programme Delivery: You will plan and deliver educational programmes for young people (ages 9-15) focused on challenging prejudice, empowering them with knowledge and skills. You will book programmes into schools, maintain strong relationships with key stakeholders, and lead workshops and online sessions. You will prioritise equality and diversity, emphasising inclusive educational activities and impact.
• Training, Mentoring and Support: You will train young people as peer educators and Ambassadors to disseminate anti-prejudice messages effectively, and provide mentoring, offering support and guiding them.
• Events: You will organise events, study trips, and projects with Ambassadors and communities, working to targets, curriculum, and quality standards. You will monitor and evaluate activities, maintaining records.
• Database and Fundraising Support: You will maintain comprehensive records on the Trust's databases and contribute occasionally to fundraising efforts, such as grant applications and supporting at donor events.

The Education Delivery Specialist will have substantial experience of running learning activities with groups of young people, including aged 9-15 years, and experience of engaging with and meeting the needs of disadvantaged young people. You will also have experience of providing pastoral/emotional support, working successfully as part of a team, and keeping records and writing reports. You will have knowledge of best practice in teaching and/or youth empowerment, as well as be familiar with the needs and issues of young people. You will understand and have ideas about how to challenge prejudice, and an understanding of safeguarding. You will be highly organised, with excellent administration skills, and able to build and maintain effective relationships. You will use your initiative, creativity, and energy to solve problems and develop new ways of working. You will have an inspiring presentation style with warm, professional interpersonal skills. The successful candidate will be enthusiastic about Anne Frank and the work of the Anne Frank Trust UK.

The role is home-based within the Essex region or in East London (Colchester or Southend are preferred). Ideally you will have access to appropriate working space which can be discussed at interview. There will be frequent local and regional travel and occasional UK-wide travel and overnight stays. Expenses are covered and time off in lieu is given for evening and weekend work. You will have a current valid UK driving licence and access to a car. The role is subject to an advanced DBS check on appointment, and references.

If you are excited by this opportunity and have the relevant skills and experience to apply, we would be delighted to hear from you.

How to apply:

The application process is CV and Supporting Statement. In the first instance, please apply with your CV via the link. Jen at Charity People will be in touch about next steps.

The closing date is 9am Tuesday 22 April. First stage interviews will take place on Friday 2 May via Zoom with a second stage interview w/c 6 May in person in London or Essex. We ask that applications complete this Equality, Diversity and Inclusion .

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community. 

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

  

Benefits: 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to: Deputy Head of Events 

Based: Wandsworth

Salary: £45,000 to £50,000

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week, Hybrid/Office

DBS: Standard 

This is a new role, which reflects our ambitious growth plans, and increasing complexity of our projects. Our Head of Events and Deputy Head of Events lead and drive the overall team strategy and set the ambition, and we are looking for a senior operations team lead to provide day to day management and guidance to the wedding, facilities, outdoor corporate venues, and community teams.

This is a predominantly office-based role, providing senior administrative, operational and people management, so the team can run efficiently and effectively. This includes team, crisis, and budget management. The role will also involve significant stakeholder management and report writing.

We are looking for someone who prides themselves in providing 5 star service, with a strong commercial understanding.  In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work.

Main Duties/Responsibilities:  

Team Management  

• Overall day to day management of the venues team, covering the outdoor corporate team, weddings and functions team, communities' team and facilities team 
• Onboarding of new team members 
• Providing advice and insight to the Deputy Head of Events on the team's strengths and development opportunities.
• Strategising and implementing growth and development across the whole of the Events venues portfolio with the Deputy Head of Events 

Finance and Admin  

• Report writing for key stakeholders 
• Attending stakeholder meeting representing Enable
• Supporting the Deputy Head of Events, reconciling and managing relevant budgets and reports to achieve targeted income
• Managing and finalising the monthly financial reconciliation for the Venues team.
• Handling customer complaints and resolving within the agreed timeframes  
• Ensuring the Team keep the diary updated with venue bookings and the budget updated with all recorded income and expenses  
• Creating POs and invoices and liaising directly with the Finance Team as required
• Overseeing Events Team ensuring all application paperwork per external event is complete and compliant with the requirements of the Event Policy  
• Applying for premises licences to increase the number of saleable venues 
• Overviewing and rewriting event teams policies and procedures

Venue Management and Booking  

• Advising and supporting the team with all venue related enquiries
• Ensuring maximum utilisation of spaces in line with Enable’s Strategy and the Events’ Service Plan 
• Managing and applying for venue licences, PPL and PRS 
• Attending quarterly auditing meetings with the Council 
• Researching competitor venues 
• Identifying new venue opportunities   
• Ensuring all venues are appropriately marketed to maximise sales with marketing team 

Skills and Experience:  

• Experienced team manager, with the ability to take on a successful team 
• Proven experience in an operational and/or venue senior management role 
• Experience working in a Not-for-Profit organisation (preferred, not essential)
• Previous experience with complex budget management, reconciliations and reporting
• Experience engaging directly with senior level management. 
• Proven record of operational excellence with ability to manage multiple responsibilities simultaneously, demonstrating resourcefulness in resolving issues, the ability to prioritise, and a detail orientated approach. 
• Self-driven, results-oriented, entrepreneurial individual, with a positive attitude 
• Excellent organisational and time management skills 
• A collaborative person, able to work with peers across other functions in the business 
• Intellectually curious about the industry
• Proficient in a range of office software: Outlook, Excel, Teams 
• Thrive in fast-paced environments, managing multiple tasks and projects efficiently against deadlines 
• Proactive approach and pride yourself on going the extra mile to create 5 star customer service 
• Ability to work autonomously while readily collaborating with the wider events team 

Nice to haves:  

• Drivers Licence
• Proficiency in diary management software 
• Experience with Sage or other accounting software 

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate to take on the permanent role of Regional Operations Manager for our
centres in the North West, currently Kirkby, Liverpool, Manchester and Salford.

As a Regional Operations Manager you will line manage the Centre Leaders in your region to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

The role at a glance

Contract: This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date: May 2025 (or as otherwise agreed)

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location

The role would be based at our IntoUniversity Manchester North centre.

The role requires frequent travel to the Salford, Liverpool and Kirkby centres (usually within the working day). Intermittent travel out of the area is also required e.g. to London, this may include occasional overnight stays.

Salary
£40,000 per annum

Pro rata for part-time candidate.

Annual leave
Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 14th April 2025

Interview day (in-person) - Wednesday 23rd April 2025. Please make sure you are available on this date.

As the Exempt Accommodation Operations Manager, your role will focus on optimising the accommodation service for vulnerable adults, ensuring compliance with housing regulations, securing funding, and driving strategic development. You will manage the financial efficiency, oversee regulatory compliance, and ensure that the accommodation service is operating smoothly and meeting the needs of residents.

We are a small, close-knit team seeking an experienced and knowledgeable individual to join us, bringing their expertise to improve and strengthen our service. This is a vital role that will help shape the future of our organisation and make a real difference to the support we provide.

Key Responsibilities

Funding & Financial Management

• Secure housing revenue claims and funding for accommodation services.
• Manage Housing Benefit claims, track funding deadlines, and oversee budget management.

Compliance & Legal Oversight

• Ensure properties have the correct exempt accommodation status.
• Draft licence agreements and ensure compliance with housing laws and regulations.
• Stay up to date on all relevant regulatory standards, ensuring the service meets legal requirements.

Knowledge & Expertise

• Expertise in housing benefits, funding models, and supported accommodation regulations.
• In-depth understanding of housing laws and tenancy/licence agreements.
• Strong knowledge of risk management and compliance in supported living environments.

Strategic Development & Risk Management

• Lead the strategic direction and growth of the service, ensuring operational efficiency.
• Develop and implement risk assessments, ensuring compliance and safety.
• Promote a culture of positive risk-taking, while maintaining safety and compliance.

Stakeholder Management

• Build and maintain relationships with local authorities, housing providers, and key stakeholders.
• Act as a liaison between local authorities and housing benefit departments.

Policy & Procedure Management

• Review and update policies and procedures to ensure compliance with current regulations and best practices.
• Implement improvements for operational efficiency and service delivery.

Key Requirements:

• Knowledge of housing benefit systems and funding models for supported accommodation.
• Familiarity with housing law, licence agreements, and regulatory compliance.
• Ability to drive strategic growth, risk management, and operational improvements.
• Strong communication and relationship-building skills.

Job Type: Full-time or Part-time
Salary: £65,000 starting per year

This is an exciting opportunity to enhance services for vulnerable adults and contribute to the overall development of the accommodation service.

Head of Human Resources and Operations
Location: London, N1

Hybrid: 1-2 days in the office, ideally Mondays & Thursdays
Salary: £49,620 - £52,766 per annum FTE
Hours: Full-time, 37.5 hours per week
Contract: Permanent

Benefits

• Annual leave: 36 days including bank holidays (increasing 1 per year, up to 41 days after 5 years).
• Flexible working: Core hours 10am - 4pm (37.5-hour workweek)
• Pension: 6% employer contribution.
• Duvet days: 2 per year for short-notice well-being leave.

Charity People is delighted to be partnering with a mental health charity based in the City, Hackney and Waltham Forest to recruit a Head of Human Resources and Operations. This is a fantastic opportunity for an experienced HR professional to join a values-driven mental health charity that supports around 5,000 people each year through a range of specialist services.

About the Charity

The charity we are partnering with is a leading provider of specialist mental health services and part of a larger federation. Their work focuses on recovery, early intervention, and wellbeing, particularly for minoritised communities. Their impact is recognised nationally through multiple awards.

About The Role

The Head of HR and Operations will be a key member of the Senior Management Team, reporting to the Chief Executive. This role will be pivotal in ensuring the charity's HR and operational functions run smoothly and effectively, supporting the organisation's long-term sustainability and commitment to fostering an inclusive, diverse, and high-performing workplace.

The role will oversee HR strategy, employee development and retention, and facilities management. A coaching approach will be essential, supporting managers with HR metrics, staff development, and embedding best practices across the organisation.

Key Responsibilities

Leadership & Management

• Develop strategic direction and implement business plans.
• Lead a high-performing team with clear vision and objectives.
• Provide effective line management and support staff development.
• Ensure policies align with the charity's values and Race Equity Plan.

Human Resources

• Oversee HR function, policies, and efficient working practices.
• Support managers with HR responsibilities and staff development.
• Ensure effective recruitment, onboarding, and talent management.
• Foster an inclusive, diverse, and well-being-focused culture.
• Manage HR systems, technology, and budgets.

Facilities & Office Management

• Oversee office, facilities, and repairs to ensure a safe environment.
• Manage supplier contracts, IT, and communication systems.
• Supervise facilities and operations staff.
• Ensure cost-effective procurement and budget management.

About You

Essential Skills & Experience needed for the role:

• Experience of building inclusive and diverse workplaces.
• Ability to develop HR strategies that support business objectives and workforce planning.
• Strong knowledge of UK employment law and HR best practices.
• Ability to engage and influence stakeholders at all levels, with a people-first approach.
• Knowledge/experience of managing and delivering across multiple workstreams such as HR and Facilities (experience in all an advantage but not a requirement)
• Experience of contributing to senior decision making
• Ability to analyse, critique and evaluate business data and insights
• MCIPD qualified or a qualification or experience in human resources management
• Influential with the gravitas to effectively help shape the organisation
• Significant management or supervisory level HR experience

You will have a solutions-focused and adaptable approach, with strong discretion and integrity. Your visible commitment to the charity's values will be evident, and you will be personable and professional, building strong relationships with stakeholders and motivating them towards a common goal. Highly organised, you will prioritise a varied, fast-paced workload and meet deadlines, while being a self-starter who can decisively get things done. As a team player, you will collaborate to achieve results, showing reliability and commitment.

How to Apply

Tatiana Ostara at Charity People is managing this recruitment on behalf of the charity. If you are an experienced HR professional looking to make an impact within a progressive mental health charity, please send your CV.

Closing date: Friday 4th April
Interviews: Week commencing 7th April

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Are you a visionary leader with a passion for arts and heritage? 

Sampad South Asian Arts & Heritage are seeking an experienced Operations Director to drive our strategic vision, champion equality, diversity, and inclusion, and ensure the continued success of our dynamic programmes. Working alongside the CEO/Artistic Director and Board of Trustees, you’ll lead on business planning, financial management, fundraising, and governance while fostering a positive and inclusive workplace.

Information Session:

To learn more about this role, join our information session on Thursday 20th March 2025, 11-12 noon via a ZOOM Webinar. An attendees list will not be visible to other attendees.

To join the webinar, please visit our website for the link. 

About the Role:

• Responsible to: CEO/Artistic Director
• Responsible for: Marketing & Communications Manager, Programme Manager, Learning Manager, Marketing & Programmes Assistant, Finance Officer and other occasional consultants and freelance staff.
• Purpose: This is a senior position working collaboratively with the Artistic Director to ensure effective delivery of Sampad’s business plan, developmental and organisational aspirations as well as overseeing its financial, contractual and legal obligations as a company limited by guarantee, charity and employer.
• Contract: Full time, permanent contract. We are open to this role being 4 days a week pro rata.
• Salary: £40 – 45,000 pa.
• Start Date: As soon as possible.
• Location: This role is office based. Sampad Offices are located at Midlands Arts Centre

How to Apply:

Download our recruitment pack for more information. To apply, please send: 

• A copy of your CV (no more than two A4 pages) including all relevant contact information.
• One of the following: Either a written statement of interest (no more than 2x A4 pages), a voice note or video (no more than 4 minutes), indicating how your knowledge, skills, experience, and personal attributes meet the Person Specification for the post.
• Please also include the names and contact details of two current referees (only contacted after seeking permission).
• Completed Equalities form (this is for monitoring purposes only and will be detached from your application prior to review).

Key Dates:

• The closing date is Wednesday 2nd April 2025 at midnight
• First Stage interviews will take place Wednesday 9th April 2025
• Second Stage interviews will take place Tuesday 15th April 2025
• Both interviews will be in person