Operations Jobs

About Reall

Reall’s vision is housing markets that work for people, prosperity and planet. Reall is improving the lives of under-served households in African and Asian cities by building and increasing access to green resilient homes. We create the conditions for families to secure their own homes. Globally, there are 1.2 billion people without somewhere decent to call home. Working across our priority markets, including Kenya, Nigeria, India, Pakistan and beyond, Reall has a commercially and environmentally viable solution that drives macroeconomic development and catalyses pathways to net zero.

We have been pioneers and thought leaders in the global affordable housing space for more than 30 years and to date we have improved the lives of over three million people, created over 200,000 jobs, brought clean water to half a million people and delivered sustainable sanitation to over a million.

The Role

This role will lead on the production of monthly management accounts and other financial reports in relation to projects and programmes, assisting in the preparation of annual budgets as well as the maintenance and development of systems to deliver the most effective finance support to the organisation.

To be successful in this role, you will need:

• An ability to work in a complex finance role, with strong technical knowledge of statutory, management and financial accounting.
• Experience in providing variance analysis of actual spend against budget and forecast to assist with financial planning.
• Experience in month end processes, cash flow reconciliation, accruals and reconciliation of the purchase ledger
• Experience of working in foreign currencies.
• Excellent financial analysis skills & attention to detail.
• Ability to evaluate, analyse and improve financial systems and processes.

Why work at Reall?

With a modest UK-based team, Reall is an organisation driven by efficiency, with significant ambition and a track record of success.

Our internal operations are underpinned by a culture of psychological safety, promoting trust, curiosity, and confidence.  This means that staff feel secure to speak their minds, tackle challenges creatively, and can never be described as risk averse.

A committed investor in its staff, Reall promotes an environment of conscious diversity in all its forms.  You’ll be joining a high-performing, cohesive team with its sights firmly on global impact.

Reall is committed to equality and diversity and is proud to be an equal opportunities employer.  We positively encourage applications from those who are suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion, or belief, as Reall believes a diverse and inclusive workforce is vital for our organisation and will lead to greater results and enhance our way of working.

What We Offer

In return for your skills and experience, we offer:

• A competitive salary and total reward package
• 33 days' annual leave plus an additional day off on your birthday. Increasing by 1 day every year for every year of service
• A comprehensive benefits package including an enhanced Pension offering, including death in service coverage along with a generous Maternity and Shared Parental Leave provision
• Access to a Reward portal, which provides high street discounts and a cashback reward scheme in popular online and retail outlets.
• A dynamic and supportive work environment including on-site health and well-being support through access to an Employee Assistance Programme which provides confidential support to colleagues. Along with access to funded training and further career development.
• More details are available in job description and person specification, which are available by clicking through as you apply for this role. 

Salary – £35,000 - £40,000 per annum dependent on experience

Working hours – Normal office hours are 9am to 5pm Monday to Friday. We are open to flexible working patterns subject to the objectives and outcomes of the role being met. We are currently working hybrid with blended office and homeworking with the ability to work up to three days from home most weeks.

The closing date for applications for is 3rd November 2024

Please note that you must have the right to live and work in the UK to be eligible to apply for this role.

If you would like further information please contact us through the recruitment portal with your questions or contact details and a member of our team will contact you.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values.

JOIN THE TEAM!

Our Dawlish and Sidmouth CQC services provide housing-related support for people with high support needs. The purpose of the service is to enable people placed out of area to return to Devon. The services aim to support people in gaining the skills they need to live independently.

How you will make a difference as a Registered Manager:

• Personalised Service Delivery: Ensure safe, personalised services through assessment, person-centred planning, and regular outcome-focused reviews.
• Support Planning: Develop aspirational support plans for residents.
• Safety Systems: Implement safe systems of work, including personal safety and lone working, complying with Rethink Mental Illness’ safety policies.
• Information Quality: Improve the quality of information recorded on Rethink Information System (RIS) and support staff in its use.
• Incident Management: Manage incidents and accidents effectively, adhering to policies and regulatory notifications.
• Complaints Management: Enhance service user experience by developing an effective complaints management culture.
• Safeguarding Lead: Lead safeguarding practices, ensuring effective reporting and professional relationships with the safeguarding team.
• Staff Management: Provide effective line management, handling conduct, performance, and attendance issues.
• Recruitment: Recruiting skilled staff, managing the recruitment process in line with policies and Equality legislation.

Essential Skills and Experience Required:

• Qualifications: Achieved or working towards Level 5 Diploma in Leadership in Health & Social Care or equivalent.
• Experience: At least 2 years of relevant experience in an operational management capacity in a health/social care setting.
• Knowledge: Understanding of legal responsibilities and standards for CQC registered services, including person-centred service delivery.
• Supervision and Leadership: Experience in providing effective supervision, leadership, and management of staff.
• Direct Experience: Experience working directly with people with severe mental illness.
• Agency Work: Experience working within statutory agencies.

Caring for our people.   

We offer a wide range of support. Some of our benefits include:   

• PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.  
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments.  
• Taking time for you: we work flexibly and have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.  
• Planning for the future: We have a contributory pension scheme.  
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.  

• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.  

Harris Hill is thrilled to be partnering with a global charity in the search for an enthusiastic and committed Database Officer (maternity cover). If you are a CRM expert with excellent attention to detail, this could be the perfect opportunity for you!

In this role, you will focus on managing the organisation’s database operations with a particular emphasis on ensuring accurate and timely processing of income and donations, maintaining high standards of data quality, and supporting the Fundraising team with their data requirements. You will have opportunity to work in a charity focused on improving the welfare of working animals like horses, donkeys, and camels. It provides veterinary care, education, and support in areas where these animals are vital to livelihoods, aiming to ensure their health and well-being.

Title: Database Officer

Hours: Full time, 12-month fixed term maternity cover

Salary: £37,500 per annum plus benefits

Location: Hybrid – remote, London Head Office as required (up to 1 day per month)

Closing date: Applications being reviewed on a rolling basis  

More about the role:

As Database Officer, you’ll play a pivotal role in importing and reconciling donation data from various sources into the Raiser’s Edge system, managing regular gift administration, and maintaining data quality and GDPR compliance. You will also support the fundraising team by generating data selections for appeals, providing reports on fundraising performance, and offering training on data processes to colleagues. Your work will directly impact the charity’s ability to connect with donors and drive fundraising initiatives, helping them continue their vital work.

Key Responsibilities:

• Donation Processing: Importing and reconciling donation data from various sources into the Raiser’s Edge system, ensuring timely and accurate income processing.
• Database Maintenance: Maintaining the quality and integrity of the database, including GDPR compliance, updating consent records, and consolidating duplicate entries.
• Support for Fundraising Teams: Providing data selections, reports, and support to fundraising teams for campaigns and donor communications.
• Collaboration with Finance: Working closely with the finance team to reconcile gift income and manage Gift Aid claims.

This role offers the opportunity to work in a supportive, mission-driven environment, where your contributions will have a real, lasting impact. If you're detail-oriented, collaborative, and eager to use your data expertise for a worthy cause, I’d love to hear from you.

To apply for this role and for further details, including a job description and person specification, please email Faye at Harris Hill on or call on 020 7820 7303.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Could you contribute to our mission of promoting responsible business practices through effective digital communications?We are seeking a dynamic and experienced Digital Marketing Manager with a specialised focus on website and social media management to join our marketing team.

This role will oversee the daily operations of our website, ensuring delivery of an optimal user experience, meeting performance objectives, and driving engagement and conversions.

In this role, you will be responsible for developing and executing a comprehensive website and social media strategy that aligns with our digital marketing goals and enhances our online presence. 

This is an exciting opportunity to leverage your expertise in website management, SEO, and web analytics to make a significant impact on our digital growth and success. You will also support our social media teams in planning and support.

The successful candidate will be a WordPress CMS expert with a strong grasp of UX and a proven track record in website management and digital marketing for large organisations. You should have experience in web analytics and reporting, as well as strong project management skills to lead cross-functional teams.

You’ll also bring professional experience in delivering social media strategies, with the ability to create compelling, engaging content. A solid understanding of social media tools and platforms, including Canva, is essential. Experience in managing paid social media campaigns is a must, along with proficiency in content management systems for updating web content.

Knowledge Required:

• Strong understanding of WordPress CMS, website management, SEO, web analytics, and digital marketing principles.
• Knowledge of Website security, HTML, CSS, and basic web development practices.
• Expertise with web analytics and social media measurement tools (e.g., Google Analytics, GA4) and SEO tools (e.g., SEMrush, Moz).
• Understanding of UX/UI principles and best practices.
• Experienced at planning, writing, and managing organic and paid social media campaigns (e.g. LinkedIn, meta, X, Google ads)
• Experience with digital marketing platforms, tools, and technologies.

Application Deadline: 7 November at midnight

Note: This position is a fixed-term contract covering maternity leave.

Business in the Community are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and we are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential. 

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new IT Technical Architect.

About the role

The IT Operations team is vital to the organization, managing all levels of technical support and maintaining the technology infrastructure that powers our human rights mission. The IT Technical Architect is a multifaceted position responsible for both providing advanced technical support (2nd/3rd line) and leading the architectural design, implementation, and management of AIUK's IT infrastructure.

More details can be found by downloading the job description from our careers portal.

The role may be for you if:

• You're skilled in managing IT infrastructure, covering hardware, software, operating systems, and cloud technologies (IaaS, SaaS), with a focus on performance, scalability, and security in hybrid and cloud-based environments.
• You are proficient in network infrastructure, including firewalls, DNS, routing, and network segmentation, with a focus on optimising cloud-based networks and ensuring secure, scalable systems.
• You collaborate and positively contribute to an inclusive culture.
• You also have a good knowledge of evolving cybersecurity threats and the ability to proactively address emerging attack vectors and implement robust security practices across cloud and hybrid environments.

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.

We are recruiting for a temporary Part time Appeal Manager for a high profile social welfare charity. You will be co-ordinating all the appeal activity in their area, ensuring that supporters and other key stakeholders (members, local authorities, partners etc.) receive the support necessary to maximise the impact of the appeal. Manage day-to-day relationship with supporters ensuring all financial activity is cost effective and compliant .

You will need to drive and have access to a car ., this role is being out and about in the community

The Role
With support from your Regional Appeal Manager, produce an income and expenditure budget for your area.
Provide accurate and timely monthly commentary to your manager.
Identity, plan and monitor progress of key activity (in the regional fundraising plan) to deliver the income and expenditure set out in the budget/reforecast.
Manage the activity of a range of local supporters and partners ( Appeal Organisers, other volunteers, regional corporates, and organisations) in order to achieve income budget/forecast.
Manage an agreed number of relationships across your area, ensuring that your supporters have the tools, resources, and support necessary to maximise their fundraising activity.
Develop and support a portfolio of regional corporate partnerships.
Work with key internal partners (membership, operations, PR, etc) at the local level to achieve the above.
Recruit and induct new Appeal Organisers
Ensure that AO have appropriate tools and resources to maximise the impact of the appeal, and that these are proportionate to the activity taking place and income raised.

The Candidate
Good commercial knowledge to ensure suitable ROI in both investment and effort.
Evidence of financial management skills; set and deliver income targets of up to 800,000.
Takes ownership of planning income/expenditure budget and responsible for supplying monthly commentary to manager.
Experience of creating and managing great supporter relationships with volunteers to deliver agreed objectives and income targets
Experience of fundraising, sales and/or customer service environment.
Experience of planning multiple activities and/or events throughout the year.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

1-year fixed term contract, maternity cover

35 hours per week, minimum one day per week from office

Accountable to: Director of Operations & Membership Systems

PLEASE SUBMIT COVERING LETTER ALONGSIDE CV FOR YOUR APPLICATION.

Key Responsibilities:

Facilities and office administration

· Lead on all first aid and fire compliance duties

· Issuing and collating health and safety risk assessment forms to staff, organising fire, health & safety and first aid training as required

· First point of contact for staff re any office/building/equipment maintenance issues

· Liaise with landlord for office/building/equipment maintenance/health & safety matters

· Stationery, refreshments and printing replenishing and ordering

· Courier and postage bookings and arrangements

· Maintain a supplier contact list

· Processing, collating and reconciling credit card expenses

· Managing documents/files within the onsite storage area (crypt) and around the building

· Provide office induction to new staff, including requesting FPH/RCP passes, IT accounts, welcome pack including, IT & health & Safety induction and fire evacuation training

Events and Travel Administration

· Manage event registrations.

· Log and chase event registration RSVPs for external invites and issue joining instructions

· On the event day involvement and support including arranging set up

· Source venue space for FPH events and meetings to be held externally

· Identify and negotiate bulk accommodation for FPH events/conference

· Make travel and hotel arrangements for FPH Officers, Board members, Committee members and staff including taxi, rail, air and car.

· Identify, develop, implement and maintain administrative procedures/systems

Zoom administration

· Arrange zoom meetings and webinars as per requests, including sharing meeting details

· Log relevant meetings in the booking’s spreadsheet

· Host zoom meetings and provide support as required 

Membership Programme

· To provide administrative support to the membership team when required

· Assist with incoming membership queries/request

Workforce Programme (Revalidation & CPD) 

1. To support and administer the Faculty’s statutory duties relating to the revalidation of public health specialists including:

· monitoring and delivering the revalidation service

· responding to member and other queries in relation to revalidation.

· maintaining and updating the list of FPH revalidation appraisers

· liaising with external stakeholders, including the Academy of Medical Royal Colleges 

2. To support the development and delivery of a system of appraisal and revalidation for public health specialists from backgrounds other than medicine. 

3. To administer the Faculty’s annual programme of Continuing Professional Development (CPD) activity including:

· monitoring and delivering the annual programme

· maintaining and updating the CPD database

· processing annual CPD returns

· arranging annual training of CPD advisers

· supporting members in using the online CPD Diary

4. To administer the CPD annual review process including analysis of the review for the CPD Director. 

5. To provide administrative support to the CPD Committee including:

· organising and servicing meetings as required

· preparation of papers

· minute-taking and follow-up of action points

6. To deal with general enquiries and to assist with all routine tasks of the Education, Standards & Advocacy Department.

7. To deal with enquiries to a high level of customer service, replying, referring or responding as appropriate.

8. To liaise with colleagues elsewhere in the organisation to ensure good communication, coordination and collaboration.

9. Provide cover within the department as required and assist with general enquiries.

10.  Undertake any other reasonable activities as requested by the Deputy Chief Executive.

Person Specification

Skills and abilities

Excellent organisation and problem-solving skills = Essential

Excellent customer service skills and delivering a customer-centric service = Essential

Ability to communicate (verbal and written) in a manner that is fluent, clear and compelling to a range of audiences = Essential

Ability to successfully manage multiple work streams, including organising time effectively, prioritising workload and meeting deadlines = Essential

Ability to identify and solve problems or concerns constructively and creatively = Essential

Ability to identify opportunities for systems and processes to be improved to deliver solutions = Essential

Ability to develop processes and encourage others in their adoption = Essential

Ability to work as part of a team and support team objectives = Essential

Ability to understand and demonstrate commitment to the FPH’s Values, Ethical Policies and Equality & Diversity Policy and to ensure all activities are carried out within this framework = Essential

Experience & Qualifications

Proficient user of Zoom Meetings and Webinars and Microsoft Teams = Essential

Experience of working effectively within a team, developing effective and supportive relationships with colleagues = Essential

Experience of using a CRM (Customer Relationship Management) system (preferably Microsoft Dynamics) and Microsoft products e.g. outlook, word = Essential

Degree qualification or equivalent = Essential

Experience of working in a operations or facilities team = Desirable

Experience of working effectively in a Royal College or Faculty environment = Desirable

Experience of working in a membership organisation = Desirable

Skilled in data analysis and manipulation using tools such as Excel, Microsoft Dynamics = Desirable

Job Title: Seasonal General Assistant
Contract: Temporary
Location: Upper Norwood
Pay Rate: £14 per hour
Hours: Variable (Details provided upon application)

About the Employer:
Our client, a dynamic community hub located in South London, operates as a charitable trust providing lifelong learning, wellbeing, and creative opportunities for local residents. This hub is a welcoming space that offers library services, co-created community programs, and outreach activities to the diverse communities across multiple London boroughs. Their mission is to foster inclusive, accessible spaces and promote equality through education, information, and community engagement.

About the Role:
We are currently seeking a Seasonal General Assistant to support the day-to-day operations of the hub. This is a key temporary role that will cover essential tasks, including opening and closing the building, greeting visitors, answering enquiries, and ensuring the space remains well-maintained for the community.

Key Responsibilities:

• Welcome and greet community members with a friendly, positive attitude
• Answer telephone calls and respond to queries
• Provide excellent customer service and handle general enquiries
• Accurately process cash transactions, adhering to cash-handling procedures
• Open and close the building, ensuring all facilities management procedures are followed
• Act as a key holder and ensure the site is secure
• Perform general operational tasks, such as stocking supplies and maintaining facilities
• Promote the hub’s ethos of inclusivity and community engagement
• Demonstrate a positive and professional attitude at all times

What We Are Looking For:
To excel in this role, the ideal candidate will possess:

• Strong organisational skills and reliability
• Excellent customer service and communication abilities
• Basic math skills for cash handling
• Experience working in a busy, public-facing environment
• Flexibility and a calm approach to multi-tasking under pressure
• A welcoming, approachable demeanor and the ability to engage with a diverse range of people

Essential Qualifications/Experience:

• Valid First Aid Certificate
• Fire Marshall training
• Previous experience in a customer-facing role
• Legal right to work in the UK
• Willingness to undergo a DBS check

Additional Information:

• Full training will be provided
• The role requires flexibility to work varied hours over the seasonal period
• Commitment to Equality and Diversity is essential

Application Process:
If you are a friendly, organised individual with the skills to support a vibrant community hub during the busy seasonal period, we would love to hear from you! 

Phyllis Tuckwell provides supportive and end of life care for people living with an advanced or terminal illness. Based in Farnham, Camberley and Guildford, we serve a population of 550,000 across West Surrey and North East Hampshire.

Director of IT, Digital Transformation & Facilities

Salary: £70,000 to £75,000 per annum (WTE based on 37 hours per week)

We are seeking an experienced Director of IT, Digital Transformation, and Facilities to lead our digital strategy, IT infrastructure, and facilities management.

Phyllis Tuckwell has an excellent reputation for providing high quality care to people at the end of their lives. Our work culture encourages creativity, collaboration, and continuous learning. We believe in equipping our people with the tools and opportunities to develop and succeed in a dynamic environment.

This is a great opportunity to be part of Phyllis Tuckwell as we embark on our new 5 year strategy and work towards the completion of our new Hospice in Farnham.

As the Director, you will be responsible for driving the transformation of our IT and operational infrastructure, leading the digital strategy, and overseeing the effective management of our physical assets and facilities.  

The role would suit someone who wants to make a positive difference and help make sure that every day is precious.  Please see the job description and person specification for further information.

If you are interested in this role, you are strongly encouraged to contact our Chief Executive, Sarah Church on 01252- 729400 to discuss.

Our benefits include:

• 6 weeks paid holiday plus public holidays
• Hybrid / Flexible Working
• Personal Pension (matched contributions up to 7.5%)
• Excellent education and training
• Employee Assistance Programme
• Health Cash Plan Scheme
• Blue Light Card
• Staff Benefit Voucher Scheme
• A motivated and compassionate team whose passion is to make a difference

If you are unable to apply online please contact HR on 01252-729408

Closing date for receipt of completed applications:  Thursday 7th November 2024

Interviews will be held week commencing:  Monday 18th November 2024

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

This post is subject to a Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Local Finance Consultant – Citizens Advice

MLC are proud to be partnered with Citizens Advice to recruit their new Finance Consultant, who will provide support and guidance across the local Citizens Advice offices across the country. You will be responsible for a portfolio of offices, building strong working relationships with both finance and non-finance staff in those offices. You’ll bring your financial expertise and knowledge to a team of people working hard to give advice to millions across the country.

This year Citizens Advice are celebrating their 85th anniversary and during that time they have been helping to shape a society that’s fairer for everyone – working on issues that affect the whole of society. Last year they directly helped over 2.66 million people find a way forward with one-to-one advice, in addition to over 60 million views of their online self-help advice. As part of their commitment to supporting society, they are one of a small number of statutory consumer watchdogs with the ability to submit super-complaints to government. Their value to society has been estimated at £4.7 billion.

This is a fantastic opportunity to join an organisation which places high value on staff engagement and growth, with a proven track record of supporting career development with internal promotions and training. The role joins at the end of a period of change for the charity and is a great chance for you to make your mark and develop the role further.

Key Responsibilities include:

• Provide support to local offices with their financial management, reporting and processes.
• Monitor and ensure improving financial standards and compliance with the Charity Commission and other statutory reports.
• Help develop the financial health reporting strategy for the organisation, working with key stakeholders to support the development.
• Upskill local offices with their financial acumen and ability for self-service.

The successful candidate will:

• Be either fully qualified, or part-qualified and studying towards a recognised accounting qualification.
• Experienced in charity accounting, whether that is directly working in a charity or through auditing charities.
• Enjoy working in an evolving environment where there is a focus on modernisation within the finance team.

For an informal discussion on the role or your job search in general, please contact Jamie Elliott at MLC Partners.

Operating at Deputy Management level, this job description reflects approximately 70% of your role and day to day task. You will be required to other tasks within the remit of your role.

Hourly Rate £14.75

+ £150 weekend on call retainer

Contracted Hours 28 – 37 hpw

Role operations split: 70 % direct hands-on Support 30% Hands off support

You First is a forward thinking, innovative and market leading Social Enterprise, formed as a Community Interest Company (CIC), that enables autistic people, people with learning disabilities and/or mental health illness to build and grow their lives in a way that is both meaningful and purposeful for them.

Responsibilities

As a Team Coordinator you will: 30% Hands Off (to include, but exclusive of)

• Deliver One-to-Ones for Support workers.
• Complete Return to Work interviews for Support Workers
• Chair some Micro-Team Meetings where required.
• Carry out observations of social care practice, including medication assessments.
• Take a lead role in Quality Assurance audits and other management reporting duties where required.
• Contribute to the writing on care plans, including assessment and risk management plans.
• Support On Call once a month by being available to cover last minute Support Worker absence for which you will be paid £150 retainer plus your hourly rate for any support delivered. (On call start at 5pm on a Fri to 9am the following Mon)
• Support roster writing and making amendments to roster where required.
• Work 70% of your time providing direct support with 30% being management duties.
• Be open to direction from your Locality Manager.
• Build and maintain professional working relationship with your teams and colleagues.

Essential requirements include:

• Hole a Full driving licence. Have access to a reliable car with business insurance.
• Have the ability/be willing to travel across Somerset and bordering counties.
• Hold at least two years’ experience of working with autistic people and people with a learning disability or complex needs.
• Hold a Level 3 in Health and Social Care or be committed to achieving this.
• Ability to deal with challenging situations in a calm and effective manner, managing risk.
• Creative and innovative approach to solution finding.
• The ability to communicate effectively with internal and external stakeholders.
• The ability to lone work, on own initiative without direct supervision.
• Always maintain a professional manner.
• Maintain confidentiality.
• Always be mindful of empowerment, enablement, dignity, and respect.
• The ability to keep calm in emergency situations.
• Flexible manner with a commitment to team work.
• Embrace’s diversity and shows commitment to equality of opportunity
• Prioritises health and wellbeing of the people we support

Duties Include:

• Deliver services based on the expressed wishes, cultural needs and support plans of those who use our services.
• Assist and encourage people to make choices and life decisions in line with the Mental capacity Act.
• Facilitate the accessing of local social and community facilities.
• Assist and encourage people to engage in everyday home, social, leisure and work activities based on their personal choices.
• Support people to manage their own homes, including supporting people to manage their own tenancies and providing safe support and guidance where necessary.
• Provide direct personal care and support in line with the individuals support plan which may include toileting and bathing if required.
• To work as a positive, constructive and enthusiastic team member.
• Support those who use our services to take prescribed medication as directed by appropriately qualified and trained health professionals
• Contribute toward the personal development of those who use our services through promoting, enabling and developing communication. Provide stimulation through the planning and delivery of programmed activities.
• Follow confidential processes for the appropriate collecting, handling and storage of information. Maintain any records pertaining to those who use our services. Effectively communicate information to those who have a need for such information. Contribute toward statistical returns and secure financial record keeping, including the personal finances of each person served.
• Contribute toward You First’s Life Design assessment process and the development of Person-Centred Support Plans in conjunction with team colleagues, the person we support, their family and other key professionals.
• Assist and advise those who use our services with basic personal finance management and local shopping activities as directed and when required.
• To support team colleagues and respond to the immediate health and well-being needs of those who use our services by ensuring timely support and professional assistance is obtained from team colleagues and others, when required.
• Day to day contact with a range of health and social care professionals and other agencies. To pass and receive information relating to those who use our services. To plan and contribute toward and attend meetings as a member of the care support team.
• To take responsibility and joint ownership for own personal and professional development. To access training as and when required and to contribute toward effective and innovative care.
• Act as a role model and mentor to new staff. Undertakes wake in nights and sleep-in as and when required under the direction of the management team.

You First offers:

• The opportunity to be part of a forward thinking, innovative and ground-breaking third sector organisation that is serious about people being supported to take full control of their lives
• An attractive salary of £14.75 per hour
• A generous annual leave package of 7 weeks per year, inclusive of bank holidays
• Employee self-management
• A supportive and inclusive working environment
• An Employee Assistance Programme
• A comprehensive and encompassing induction
• Regular one-to-ones with the Business Operations Manager
• An occupational pension
• A commitment to your personal and professional development including access to further training and qualifications

Overview

Climate change is one of the greatest challenges of our time and the ability to capture, transport and store or utilise carbon dioxide will be crucial to ensure a sustainable, competitive and equitable transition to a climate neutral Europe.

The CCSA is the trade association accelerating the commercial deployment Carbon Capture, Utilisation and Storage (or CCUS) through advocacy and collaboration.  Our ambition is to see CCUS developed and deployed at the pace and scale necessary to achieve net zero emissions by 2050 and deliver sustainable growth across regions and nations. We represent a wide variety of organisations with an interest in the development and deployment of CCUS across many applications to decarbonise heavy industries, power, and hydrogen production, and remove carbon dioxide directly from the atmosphere.

The CCSA operates as a not-for-profit company, overseen by a board of elected members. We have 20 staff across our London & Brussels office. We turnover around £3m. Our income comes from membership fees from our 125 members and sponsorship at our conferences.

The CCSA has grown by 100% over the past few years, as we have grown in profile and impact supporting the developing industry across Europe. For maximum impact we have focused on delivery, however, we are now looking at enhancing some of our internal systems including our finances. We have a UK registered company and a Belgium registered company, external accounts and bank accounts for each but with no dedicated internal finance resource. We do have some support from an outsourced finance manager via our landlord, we anticipate this would continue, at least initially. In terms of accounting packages, we use Xero in the UK and Yuki in the Belgium office.

The role
We are a dynamic organisation looking for our first part-time finance manager. We have put some structures and processes in place using a finance consultant, but we are looking for somebody that will enjoy improving finance processes and helping make things easier for our teams in both offices. The role will be a stand-alone finance role without any admin support, so we are looking for a self-starter who works independently and is both strategic and operational and won’t mind invoicing/chasing debt.

The role will be managed by the Head of Membership, but will work closely with the CEO and other members of the senior leadership team.

Responsibilities

Finance management

• Preparation of accurate and timely monthly management accounts, including reconciliation across both UK and BE offices accounting systems and comparing the forecast out-turn for the year against budget
• Assisting with the preparation of the finance update for the quarterly board meeting working with our two external accounting firms
• Cash monitoring and reporting
• Working with senior managers to produce an annual budget
• Supporting the CEO with documents/reporting for the quarterly Board and Finance and Risk Committee meetings.
• Develop and enhance the CCSA’s finance processes and systems, especially using tech solutions
• When required liaise with the external auditors, ensuring that timescales are communicated and agreed, and the auditors’ requirements are met to ensure timely completion of their work

Finance operations

• Preparation and sending of sales invoices (c200 a year) and chasing aged debt
• Oversight of bill payments and expenses
• Process and post month-end journals
• Running the monthly UK and maybe BE payroll including liaising with payroll providers
• Ensuring payroll taxes, VAT and other taxes are filed and settled on time.
• Act as a point of contact with accountants, banks, service providers, and suppliers
• Provide finance support to the wider staff team
• Other ad hoc finance/operations duties as required

About you

The CCSA is very fast paced and has a ‘start up’ feel, so we are looking for somebody that is:

• Pragmatic and hands-on
• Able to work quickly and flexibly
• Strategic and eager to drive improvements and efficiencies
• Trustworthy with high integrity
• Is able to communicate about financials issues especially to lay staff
• A self-starter who works proactively and independently
• Organised and able to plan work
• Eligible to work in the UK

In terms of experience we are looking somebody that is:

• A qualified accountant CA/ACA/ACCA/CIMA
• Has strong management accounting and bookkeeping experience
• Experienced in working in a similar role, ideally within a small company environment
• Ideally experienced with Xero or and other systems
• IT literate with strong Excel skills
• Ideally has experience of working across countries and awareness of consolidating across different currencies.
• Maybe interested in sustainability, CCUS, working for a not-for-profit or membership body

Location/hours

This is a part-time role of 2.5 days a week (18.75 hours) and we are flexible as to how these are spread over the week. We operate a flexible, hybrid policy in both offices and for this role the successful candidate could spend 1 day a week in our comfortable London office near beautiful St James Park, SE1, or a remote role based in the UK, with quarterly trips to the London office. There may also be the occasional requirement to travel to our Brussels office a couple of times a year, to deal with any in-person finance compliance/banking issues. We are keen to accommodate the right candidate and open to discussion.

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Process Improvement Assistant
Hourly Rate - £15 (non-negotiable)
Immediate Start - 3 months +
London, South Kensington
Hybrid Working - 2 days remote, 3 days work in London office

Your new role The Process Improvement Assistant will be responsible for resolving invoice match exceptions, which occur when discrepancies arise between purchase orders (PO), goods receipts, and vendor invoices. This includes non-compliance invoices without PO.

This role focusses on identifying the root causes of exceptions and inconsistent purchasing practices, streamlining resolution processes, and working with Process Improvement specialists in implementing improvements to minimise future exceptions. The ideal candidate is self-motivated, detail-oriented with a strong understanding of P2P processes, procurement operations and has experience with invoice matching systems.
Responsibilities

• Review and identifying the root causes of discrepancies between purchase orders, goods receipts, and vendor invoices.
• To challenge and identify issues in existing procedures and implement changes where appropriate to support performance and compliance.
• Work closely with procurement, all local departments and vendors to resolve issues such as pricing discrepancies, quantity variances, and incorrect purchase orders.
• Investigating & proposing opportunities for process improvements/enhancements to realise cost/time efficiencies or to avoid cost leakage because of Invoice match exceptions.
• Collaborate with cross-functional teams to eliminate recurring issues leading to invoice match exceptions, including inconsistent purchasing practices, and incomplete or incorrect documentation

Skills and Experience

• Previous experience of Purchasing or Procurement
• Experience managing relationships with suppliers
• Experience tracking and managing inventory levels
• Good knowledge of the end to end supply chain process

What you need to do now
We are seeking candidates who can start immediately or within a 1-2 week notice period for a temporary role. Initially, due to the demanding nature of the position, you will be required to work on-site in South Kensington five days a week. Once training is completed, a hybrid working arrangement will be implemented, requiring you to be in the office three days a week and work remotely for the remaining two days.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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