Operations Jobs

Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens.

Working as part of a team of 12, the Office Manager is a key managerial role. You will maintain and improve office systems, processes and policies, ensuring that clients receive a high-quality service, and the remote working them is well-organised and efficient.

This role is offered full-time (5 days) or part-time (4 days).

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SUMMARY OF RESPONSIBILITIES

• Systems | Manage, review and improve the use of our office systems
• Client Experience | Ensure excellence in our communication with clients
• Line Management | Line Management responsibility for two members of staff
• Team Organisation | Management of team matters
• Reports and Policies | Reporting to senior leadership and policy management
• General Admin | As required 

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IN DETAIL

Systems

Improving the use of our systems including:

• HubSpot for marketing, communications and Knowledge Base

• Trello for project and process management 

• Clockify for time management and time off

• Google Drive for file management

You will propose and implement improvements, and train staff members in new and improved practices. Therefore, a previous knowledge of some of the systems we use is desirable, and a proven ability to understand and implement systems is essential. 

Client Experience

You will have responsibility for ensuring Client Experience across all communication channels including the website, email communication, telephone, knowledge base and chatbots.

As part of this, you will understand the role and responsibilities of the Office Administrator responsibilities so you can provide training, backfill and assist during busy periods. This includes:

• Resolving user-based queries

• Managing subscriptions and trial subscriptions

• Triaging communication to the relevant member of staff

• Improving and updating CRM data (eg school holidays, pupil numbers, etc)

In addition, under the guidance of the Leadership Team, you will organise, plan and implement the annual subscription process.

Line Management

You will initially have Line Management responsibility of the Finance Officer and Office Administrator. This includes bi-weekly one-to-one meetings, termly reviews, annual appraisals and adhoc meetings with reportees or the Leadership Team as required.

Team Organisation

You will have responsibility for managing various team matters. This includes, although is not exclusive to:

• Payment of goods and services

• Organising Team Gatherings and adhoc in-person meetings

• Remote planning of work events - eg film shoots, conferences

• Team training as required

• Ensuring staff have up to date DBS certificates

Reports and Policies

This includes:

• Producing reports for the Leadership Team regularly and as required

• Producing and updating company-wide policies, ensuring that they are fit for purpose

• Ensuring the Operations Manual is up to date and that department heads update the manual as necessary

General Admin

You will also have responsibility for General Admin tasks. This may include, although is not exclusive to:

• Receiving and triaging post

• Banking cheques

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PLACE OF WORK

This is a home-working role. All home-working office equipment will be provided by the company as required.

In-person staff gatherings take place three times per year, requiring an overnight stay. Travel and accommodation are provided by the organisation. Additional in-person meetings may also be called as required.

For over 1,000 years West Horsley Place has been a hidden, private estate centred around a grade I listed manor house and 400-acre landscape. Now, we are a fledgling arts charity. At our heart is the belief that culture, heritage and nature improve people’s wellbeing. Added to that is the opportunity to see just how differently an historic house and estate could be used.

We now run a vibrant programme of arts & crafts courses, open house days, house and estate tours, school holiday family fun, performance, theatre and cultural talks. We are looking for a Fundraising Manager to successfully grow our philanthropic income to underpin our work. 

Overall role:

We have successfully secured grants from trusts and private individuals for specific projects and have been supported by freelance bid writers to do so. We now want to capitalise on these beginnings to grow our philanthropic income. To do that, we are seeking a dynamic, experienced fundraiser who can develop and implement strategy, create and manage giving platforms and grow both restricted and unrestricted income.

Main responsibilities:

 Strategy

• Create a short-, mid- and long-term fundraising strategy to achieve maximum success for restricted and unrestricted funding.
• Develop and articulate a clear case for support for each project.

Trusts and Foundations

• Working with the team, assess planned projects for fundraising potential
• Identify new trusts and foundations for identified projects, writing and submitting applications.
• Manage relationships with existing trusts, fulfilling reporting needs and financial compliance.
• Identify key sources and develop bids for the future capital campaign in line with the strategy.

Individual giving

• Create and manage giving vehicles for unrestricted funding from individual donors.
• Create and run a cultivation programme to support the soliciting of individual giving.
• Personally manage a portfolio of donors
• Cultivate and uncover new prospects working with and growing the charity’s network
• Advise and support the Director, Chairman, Board and staff in managing relationships with key funders

Compliance

• Be responsible for accurate record keeping and database management
• Be accountable for all development activity including compliance with relevant legislation such as data protection, GDPR, Gift Aid and tax efficient giving, and applicable charity commission legislation

General

• Represent the West Horsley Place Trust at a senior level to existing and potential supporters

Person Specification

Essential experience

• Demonstrable experience in a senior fundraising role
• Experience of devising and implementing fundraising strategies
• Track record in personally securing 5 – 6 figure gifts
• Substantial experience working with high-net-worth individuals
• Experience of devising and managing budgets; financial management skills
• Experience or reporting to Boards of Trustees and SMTs

Desirable experience

• Demonstrable experience of securing funds from other sources, e.g. companies, events, legacies
• Experience of fundraising in the arts or heritage sectors
• Experience of creating a new fundraising operation in a young organisation

Skills

• Excellent interpersonal and presentational skills, with gravitas and the ability to act as an ambassador for the charity at the most senior levels
• Excellent written communications
• Strong negotiation skills
• Excellent judgement & decision-making ability
• Excellent financial management skills and experience of devising and managing budgets

The award-winning Black Swimming Association is recruiting a CEO to lead its close knit, passionate team into its fifth year of establishment.

In 2019, four cofounders came together in an attempt to make a difference. Nearly five years on, our small and dedicated team are committed to changing the narrative. What's our why? Through research and insights and programme delivery, we work to raise awareness of water safety and drowning prevention, in particular amongst African, Caribbean and Asian communities across the UK. By amplifying the voices and experiences of ethnically diverse and other marginalised communities, we aim to challenge the status quo and dismantle the barriers that prevent individuals from fully participating in and benefiting from aquatics.

Why do we want to hear from you? The BSA Group has been growing from strength to strength and is looking for an experienced leader to take us into this new chapter. The BSA group consists of the award-winning Black Swimming Association (charity) and Inclusive Aquatics (C.I.C) and the CEO role will contribute to the work of both the charity and the C.I.C.

If you're ready to make a difference to communities across the UK and be part of something truly impactful and inspiring, this is the job for you. A corporate title without the corporate faff.

Changing Lives supports people facing the most challenging of circumstances to make positive and lasting change in their lives.

Job Title

Corporate and Events Fundraising Manager (South)

Project

Fundraising

Band / Tier / Level

Band 6.1

Reporting to

Senior Fundraising Manager

Direct Reports

0

Location

London

Salary Band

£29,250 (plus London Weighting £4,250)

FTE / Working Hours

Full Time (37 hours per week)

Overall Role Purpose

Changing Lives is a national charity supporting over 15,000 people each year facing homelessness, domestic violence and abuse, long-term unemployment and those in recovery. It is an exciting time to join Changing Lives as we expand our operations into London. We are seeking an experienced, proactive and passionate Corporate and Events Fundraiser (South) to expand our small, but dynamic fundraising team.

The Corporate and Events Fundraising Manager (South) will develop and implement fundraising strategies to cultivate strong relationships with new corporate partners and organise high-impact fundraising events to increase awareness and income. The successful candidate will also support fundraising across Birmingham and Northamptonshire, where we have established front-line services.

The role offers flexible, hybrid working and will be based from one of our London services and remotely from home.

Key Activities

· Work with the Senior Fundraising Manager to review and implement the fundraising strategy for the South.

· Work closely with the Communications Team on projects, campaigns, appeals and events.

· Deliver a strategy to identify, recruit and retain new corporate donors, Charity of the Year partnerships, payroll giving, corporate sponsorship, and gifts in kind to maximise income and deliver against targets.

· Attend corporate networking events to develop leads.

· Undertake research into potential corporate partners, understanding their motivations and criteria for choosing Charity of the Year partnerships.

· Develop and manage a pipeline of suitable companies to approach.

· Develop cause-related marketing partnerships with corporates

· Deliver a high standard of account management to corporate partners through excellent stewardship, meetings, partnership agreements, reporting and sharing success.

· Collaborate with the Fundraising Team to promote relevant fundraising products, events, appeals and campaigns to new and potential corporate partners.

· Collaborate with the fundraising team to identify relevant products, events and campaigns that will be of interest to existing and potential corporate partners.

· Promote existing fundraising events to increase donor participation.  

· Build a portfolio of high-quality events to market to potential donors to increase engagement and income.

· Manage all aspects of event planning, including budgeting, logistics and marketing.

· Secure corporate sponsorships, raffle and auction items for events.

· Recruit and manage volunteers for events.

· Deliver a high standard of event stewardship.

· Support donors in maximising their event fundraising.

· Accurately budget, forecast and record income and expenditure, keeping accurate records of activity.

· Manage corporate partnerships, donors and events on our CRM, Dynamics 65.

· Follow the Donor Thanking Strategy and bank donations in line with our Ethical Fundraising Policy.

· Ensure donor communication is handled appropriately in line with GDPR compliance and log any complaints or breaches immediately.

· Work closely with the Communications Team to raise our profile across social media and press.

· Build strong relationships with project staff across London, Birmingham and Northamptonshire.

· Support any fundraising across other fundraising streams including individual, community, legacy and small grants.

· Act as an ambassador for Changing Lives, representing the charity in a professional manner and undertaking public speaking at events, meetings, pitches and networking events.

· Keep up to date with industry standards and developments as well as competitor analysis.

· Bring a creative and proactive attitude to the team.

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

​We now have an exciting opportunity for a Programmes Officer to join our International Programmes and Partnerships team. You will play a critical role in supporting and strengthening our humanitarian programmes and climate portfolio - developing strong local partnerships, excellent programme management and monitoring and evaluation support, and sound administrative and financial input.

​As members of the START Network and signatories of Charter4Change and The Climate and Environment Charter for Humanitarian Organizations, and endorsers of the Principles for LLA (Locally Led Adaptation), we are committed to the highest standards of humanitarian intervention. Recent operations include responses to disasters from Ukraine, Colombia, Haiti, Kenya, Ethiopia, Morocco, Afghanistan, Bangladesh, Nepal, Philippines and Gaza. 

​You should have:

• Demonstrable experience or knowledge about the humanitarian and/or climate sector.
• Experience and knowledge about relevant technical sectors like Food Security & Livelihoods, Nutrition, WASH, Protection, Health, Climate or Disaster Risk Reduction
• Demonstrable knowledge of humanitarian programming, sustainability, climate resilience, and monitoring and evaluation processes, including using excel to capture and analyse data.
• Cross-cultural sensitivity and ability to work with overseas partners with varying levels of English.
• Strong written and verbal communication skills.
• Ability to produce high quality written work under pressure and to deadlines.
• Demonstrable financial and numeracy skills.
• Ability and flexibility to travel overseas when required
• Working knowledge of another language would be an advantage, especially French or Spanish

​Benefits

​We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options.

​Equality, Diversity and Inclusion

​World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. Candidates from the global south or with lived experience would be particularly welcome. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

​How to apply

​Please upload your CV and a cover letter which demonstrates your suitability for the role by answering the following question:

• Why does this role appeal to you and how do you meet the criteria in the person specification?

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Education Officer post offers an exciting opportunity for someone to play a key and visible senior role within the postgraduate education support staff team in the Education and Training Division. Anna Freud works in academic partnership with UCL, a world-renowned, Russell Group university, as the awarding body for its postgraduate programmes. The UCL-Anna Freud collaboration leads on the delivery of a successful portfolio of academic research and clinical programmes.

The Education Officer carries managerial responsibility for the day-to-day administration of all programmes/modalities within their remit. They will also oversee the work of a wider team of Programme Officers dedicated to the delivery of UCL programmes in the Postgraduate Studies team. The post-holder will be responsible for a range of tasks including programme organisation, delivery of assessment, examinations and awards, managing the work of a team, timetabling, supporting the student experience and their general wellbeing, committee servicing and undertaking other relevant duties as and when required. They will also be expected to meet the demands of supporting innovative, teaching and learning programmes that include the use of Digital Education to support accessible learning through a mix of in-person and online teaching.

The ideal candidate will have excellent knowledge and experience of providing high quality programme administration, including leading on the delivery of key elements of the student lifecycle and ensuring a high-quality service to prospective and current students, as well as programme staff. The post-holder should be experienced in the use of HEI systems like SITS, Moodle (or other similar Virtual Learning Environments) and online platforms to support the delivery of teaching and learning (e.g. Zoom, Microsoft Teams, etc.). They should also be familiar with processes and procedures commonly used to support programme delivery. This coupled with a strong understanding of lengthy and complex academic regulations,

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, at our London site (4-8 Rodney Street, London N1 9JH). The post-holder will be expected to prioritise in-person attendance at team meetings and events, as well as being available to support any in-person teaching days as required.

Contract duration

Permanent

Closing date for applications

Midday (12pm), Monday 6 January 2025.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Thursday 9 January 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on Wednesday 15 January 2025.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

The Access Project is partnering exclusively with Robertson Bell in their search for a permanent Head of Finance. The Access Project believe that every young person should have the opportunity to fulfil their potential and make the most of their education. Their mission is to support under-resourced young people to access top universities, through a unique programme of mentoring, skills coaching, and tuition.

The Head of Finance will build strong foundations in relation to financial literacy and commercial awareness across the organisation, own financial management and control whilst working closely with the Executive team and budget holders. This role will be crucial in supporting the Chief Operating Officer and the Executive to deliver strategic plans over the next five years and beyond.

The role:

• Developing and managing The Access Project’s financial strategy and associated KPIs with key stakeholders across the organisation.
• Managing variance analysis and reporting, reforecasting and rolling 12-month cash flow forecast successfully whilst optimising use of cash resources in line with its investment policy and risk management procedures.
• Owning and developing the financial control framework of The Access Project including optimising use of related systems.
• Leading on the annual budgeting and forecasting cycles, including multi-year forecasts and financial models in line with the organisation’s strategic goals.
• Enable budget holders, through business partnering and training, to manage their own budgets effectively and make strategic decisions based on sound financial understanding of strategic drivers of the organisation.
• Supporting the Sales and Partnerships team with financial information for funding applications and producing financial reports to funders.
• Producing high-quality monthly management accounts with insightful commentary to the Executives, Finco and Trustees, including reporting on finance and fundraising KPIs.
• Successfully managing the month-end process including reviewing the work of the Senior Finance and Operations Coordinator and meeting reporting deadlines.
• Leading the annual audit successfully through pro-active planning and preparation of substantive information and annual statutory accounts, and playing a key role in collation of information of the annual report with relevant stakeholders.

The organisation:

The Access Project are passionate about reducing the educational barriers their students face, helping them to pursue a career in their chosen field and follow their dreams. They work with them to make good applications, get the grades and transition to university. The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.

Essential criteria:

• Holds a professional accounting qualification (e.g. ACA/ACCA/CIMA). Finance professionals that have sufficient relevant experience and are close to becoming fully qualified could also be considered.
• Demonstrable business partnering approach to financial management is essential, preferably in a similar size organisation and business model.
• Has substantial and relevant experience within the not-for-profit sector including a strong understanding of Charities SORP (FRS102).
• Strong financial control, management accounting and reporting experience.
• Able to effectively communicate complex financial matters to non-finance colleagues.
• Passionate about educational disadvantage and The Access Project’s mission.

The position will be based at The Access Project’s head office at London Bridge and will benefit from highly flexible working arrangements (this does not preclude candidates living outside London from applying). The closing date for applications is 5^th January with interviews taking place on the week commencing 13^th January. The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds.  If you believe you have most of the skills to fulfil the role we encourage you to apply. There is under-representation of staff at The Access Project who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ and the charity welcomes applications from people with lived experience in reference to the mission.

Cardiomyopathy UK is for anyone whose life is impacted by the heart muscle disease, cardiomyopathy. We work to save and improve the lives of people with the condition, and their loved ones, throughout the UK because we believe that everyone affected by cardiomyopathy should live a long and fulfilling life.

We bring together people with cardiomyopathy, their loved ones, medical experts, researchers, professional staff and other stakeholders to ensures we have the insight, lived experience, clinical knowledge and skills we need to make a real and lasting difference to people's lives.

We provide support and information so that nobody has to face cardiomyopathy alone. We fight for better access to treatment so more people get the help they need, we shape research so that it truly addresses the needs of our community and we raise awareness so more people seek help sooner and fewer people are at risk.

We are now seeking our next CEO to build on our strong position and enable us to do even more for our community. It is a great time to be joining the charity. We have a strategy in place, a strong reputation, and financial stability. Our new CEO will have the time they need to find their feet and work with staff, trustees and volunteers to develop plans and identify new ways in which we can support people affected by cardiomyopathy.

Our next CEO will be a strong leader, confident spokesperson, and powerful ambassador, who is able to develop successful partnerships and influence stakeholders to ensure the future growth and development of the charity. They will need to be commercially astute with proven expertise in driving financial sustainability and effective fundraising, and have the desire to foster a positive and caring culture.

Above all, our new CEO will share our passion for improving the lives of those living with cardiomyopathy and their families by making a positive difference. If you feel you have the passion, ambition, enthusiasm, and leadership skills we are looking for, I look forward to hearing from you.

Please download our Appointment Brief for more information and details on how to apply

We have an exciting opportunity to join All Ways Network as Charity Support Officer

Are you passionate about supporting the Muslim community in the UK? Do you want to use your skills to empower small grassroot groups? Can you lead and support charities to become more fundable? 

We are looking for Charity Support Officer to support AWN with delivery, understanding of the grassroots charity sector and management of our current services and to build upon our existing database. If you are proactive, organised and enjoy building relationships with different people, we want you to hear from you.

Location: Remote with some travel 

Hours: Full-time (35 hours a week) 

Salary: Starting salary £26k 

About the role 

The Charity Support Worker (CSO) will be the face of AWN and the first point of contact for grassroots organisations looking for support and guidance. Expanding AWN’s existing reach and building the awareness of AWN’s services as we try to support as many not for profits working with Muslim communities in the UK as possible. 

We desire someone with: 

• Knowledge and understanding of the challenges facing Muslim community living in the UK. 

• Knowledge of not-for-profits/charities 

• Knowledge of Grantmaking sector /Funding opportunities 

• Experience of working in small, dynamic teams

• Experience supporting grassroots charities and understanding the contexts in which they operate.

• Have some knowledge of area of work but not exclusive to: 

• Women

• Health & Wellbeing 

• Youth

• Homeless & Poverty 

• Family Services 

• Sport/ fitness 

• Religious settings 

• Crime/Gangs 

• Prisoners and Ex-Offenders 

• Refugees/Asylum seekers 

• Many more… 

Key Responsibilities but not limited to: 

• Reaching out and building relationships with organisations who meet our criteria (charities, grantmakers, other organisations, local Council across the UK 

• Carry out an initial needs assessment to identify NFPs organisational strengths and weaknesses and funding needs.

• Develop and oversee an action plan based on needs assessment. 

• Lead networking sessions and assist in organising AWN events 

• Promoting AWN’s services and activities 

• Maintain CRM records, write case studies, obtain feedback and contribute to service development. 

• Managing projects to help grow the network 

• To assist and liaise with Bid Writer and additional staff members joining the team where there may be some crossover tasks 

• Attend networking events to promote AWN’s work and services. 

• Other tasks which are relevant to the role as AWN grows 

Skills set/Person spec: 

• Experience working for an infrastructure org or similar 

• Ability to manage workload well 

• Ability to communicate well to stakeholders from diverse backgrounds and cultures 

• Ability to take initiative and work independently 

• Experience in governance, understanding of writing bid applications, and any other applicable charity service 

• Experience and ability to speak in large groups 

• Excellent written and verbal skills and able to communicate with people whose English is a second language 

The benefits of the role includes: 

• Flexible and hybrid (home/on location) working arrangements 

• Opportunity to grow with and shape the role, 

• Investment in your professional development, 

• An incredibly supportive group of staff and Board and 

• Experience first-hand the impact your work makes from our thriving, well-located community base 

Deadline is Friday 31st January 2025 at 12pm

Interviews will be held in the first 2 weeks of February 2025. Successful candidates will be notified of dates.

An excellent opportunity for a Campaigns Manager, to join a leading health and humanitarian charity in London. As Campaigns Manager you will coordinate the development and implementation of an external advocacy and public-facing campaign strategy and specific ‘action’ campaign projects for the charity, in order to push for change.

Your role will be essential in coordinating and pulling together the expertise from operations, communications, policy and practice in humanitarian arenas to ensure a collaborative and more successful campaign action. You will work both on developing the content, the messages, the strategy, the delivery and evaluation of a campaign project. The charity is currently working on possible campaign topics on migration and nutrition.

- Salary £58,282.07 per annum

- 12 month FTC. To start mid-February.

- London (Aldgate), Hybrid working.

- Full-time hours.

Your experience:

- Demonstrable experience in leading and delivering public advocacy campaigns in the UK.

- Experience of leading supporter engagement in advocacy, particularly through digital channels.

- Excellent advocacy strategy development and implementation skills.

- Demonstrable experience of working in the international development or humanitarian sectors. Including experience of working with international networks.

- Excellent writing skills and ability to write for diverse audiences from policy experts to our mass target audience.

- Committed to equality, diversity and inclusion.

- Solid interpersonal skills with willingness and ability to communicate effectively.

As the UK government continually changes, the Campaigns Manager needs to adjust how and with whom the charity engage in the UK as the policy environment changes. This requires constant analysis and an agile approach in order for their voice to remain relevant and impactful.

The firm closing date is Monday 6^th January 9am. However, please apply as soon as possible. Interviews will take place w/c 20^th January, ideally in person.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.

Duty Manager (Bank Staff)
Salary: £13.25 per hour
Location: Modern Art Oxford, OX1 1BP

The role of the Visitor Experience Duty Manager is to support the Visitor Experience Team (VE) with the management of gallery opening hours and the events calendar. Motivating and leading the VE Team, on a day to day basis, providing an inspiring, engaging and inclusive visitor experience for broad and diverse audiences.

This role will cover weekends, evening events and occasional leave days for the VE Team. Visitor Experience Duty Managers fulfil Duty Management responsibilities for the building to ensure the safety and security of staff, visitors and exhibitions/events.

Please note that this is a bank staff role. Hours of work are as and when required, by mutual agreement on a 4 week rota. These may periodically increase or decrease depending on the requirements of the Gallery. The candidate will receive two weeks notice of any changes to their hours. They will be expected to work evenings and weekends.

Person Specification

Essential

• Excellent communication skills demonstrating the ability to deal with colleagues, visitors and external partners.
• Experience of working with the public and of providing excellent customer service, preferably gained in an arts/entertainment environment.
• Strong organisational skills and the willingness to be involved in the practical set up of events.
• Reliable, punctual and able to work flexibly including evenings and weekends.
• Experience of using and setting up AV equipment, lifting and carrying equipment, chairs and tables. An enthusiasm for art and commitment to the work of Modern Art Oxford.
• Availability to work weekends, evenings and late nights (occasionally until 3am).

Desirable

• Experience of managing a small team.
• Health & Safety qualification
• Competent user of Microsoft Office
• Training in First Aid.
• Willing to train as a personal licence holder.
• Experience of being a key holder.

About Modern Art Oxford

Modern Art Oxford welcomes more than 100,000 visitors each year with 10,000 attendances in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually. Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all of its visual forms. Over the last 50 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.

Application deadline: Saturday 25th January 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to where you can complete your application for this position.

Modern Art Oxford is a registered charity and relies on core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors, and friends.

Modern Art Oxford is committed to creating equality of opportunity for all and we value diversity in our team. As part of our Anti-racism Action Plan, we welcome applications from people from the global majority who are under-represented in our sector.

No agencies please.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Head of HR
Post no: 624
Reporting to: CEO
Office base: HQ, Flitwick
Contract type: Permanent
Salary: £46,000 per annum
Hours: 37.0 hours per week, Monday to Friday

About the Role

This new role will be responsible for overseeing all aspects of HR within Mind BLMK. The role will join the CEO and Head of Finance and Head of Operations as part of the Executive team. We require a strategic thinker who can align HR practices with our objectives, foster a positive culture, drive talent management and foster employee development.

Mind BLMK has a workforce of around 90 people and a small infrastructure to support us to deliver our valuable services to the community. The Head of HR will be hands on and supported by a HR assistant but will also work closely with other departments to ensure development and implementation of policies and programs that support Mind BLMKs goals.

About You

The successful candidate will have significant experience in managing talent acquisition, employee development, compensation and benefits and employee relations, Minimum 2 years’ experience of strategic and hands on HR leadership and experience of securing engagement from staff, managers and department heads.

Key Duties

• Develop and implement HR strategies, processes and services aligned with our overall strategy and vision
• Lead the HR function and team
• Be a pro-active member of the Executive team
• Monitor, update, and advise staff and managers on HR policies and procedures, ensuring that they are adhered to and effectively communicated across the organisation.
• Manage the production of relevant and timely information for managers and the Board of Trustees to include but not be limited to KPIs, timetables for appraisals, probation reviews, sickness management and equality and diversity statistics.
• To be the lead from the Executive team on the Workforce board sub-committee each quarter
• Ensure the monthly payroll process is completed
• Oversee
  • recruitment, selection, onboarding and retention of staff and volunteers. Review the methods used for recruitment to ensure they are relevant and effective.
  • annual staff appraisal and staff survey processes.
  • review, and consult re the provision of wellbeing support for staff.
  • implementation and delivery of the learning and development plan to ensure that the workforce delivers service excellence, that the training is fit for purpose and meets the training needs of the organisation.
  • provision of professional, timely and accurate HR advice to managers on employee relations, performance management, and disciplinary cases and lead in more complex employee performance or disciplinary matters.
• Keep up to date with developments in employment related legislation for staff, freelancers and HR practices and contribute to own, teams and managers learning through effective communication and sharing of information.
• Maintain an effective workforce for HR department at HQ in line with Mind BLMK’s HR policies, procedures, and guidance (recruitment, line management, workload planning, support, and development of the HR staff).

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on 17th January 2025
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

About us

Established in December 2013, Betknowmore UK’s mission is to address gambling related harm in UK communities. We are the leading provider of gambling support and training services.

We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.

About the role

Betkwnowmore UK, in partnership with The Massachusetts Council on Gaming and Health are collaborating on a project called the Gambling Recovery Information Network (GRIN). The initiative emphasizes the importance of people with lived experience, their personal narratives, data-informed programming, and collaboration amongst organisations with a shared vision.

We are seeking a dynamic and experienced Coordinator to lead our new global peer support initiative. This role will be crucial in establishing, maintaining, and expanding our network of peer specialists with a focus on our partnership with the Massachusetts Council on Gaming and Health.

• Training content creation

• Program development

• Deliver training programs

• Safeguarding of Peer Support Specialists

Person Specification

Qualifications or Relevant Experience

• Professional experience in a similar role, preferably in addiction support services with international exposure

• Desirable professional qualification in training delivery to adults (Level 3 or higher)

OR/AND lived experience of addiction and recovery (with at least two years of sustained recovery)

• Strong understanding of recovery principles and peer support models

• Excellent communication and interpersonal skills

• Ability to work flexibly and respond to diverse needs across different cultures

• Experience in volunteer management and training delivery

• Proficiency in project management and budget reporting

Essential Skills & Knowledge

• In-depth understanding of safeguarding practices for children and adults

• Commitment to equal opportunities and anti-discrimination principles

• Ability to maintain clear and consistent boundaries

• Strong organizational and time management skills

• Proficiency in data management and reporting

• IT literacy

• Knowledge of international community resources and support services

• Cultural sensitivity and ability to work effectively in diverse internationa contexts

For full details please see the job application pack provided.

To apply

Please submit your CV and a cover letter detailing your relevant experience, your passion for peer support, and your vision for international collaboration in this field.

We are recruiting a Therapeutic Practitioner to deliver For Baby’s Sake in the East of England. The post will be home-based with some elements of hybrid working. Applicants need to be located in the local area (Hertfordshire, Bedfordshire, Essex) and able to travel across the region.

For Baby’s Sake is an innovative, therapeutic, trauma-informed programme. We work with both co-parents individually, supporting a recovery framework to overcome the devastating effects of domestic abuse in their relationship. We acknowledge and explore unresolved and often complex childhood trauma and change harmful patterns of behaviour to develop a home environment where children can flourish. We adopt an attachment-focused parenting approach that enhances the opportunity for children to feel safe and secure with parents who are emotionally available and attuned to all their needs.

There must be a current pregnancy to harness change motivations, a desire on behalf of both parents to co-parent their  unborn baby (although they do not have to be in a relationship) and we can work with the families up until the baby  reaches the age of 2. The significance of this two-year timescale is evidenced in all recent child development research.

You will have the opportunity to support the continued evolution of For Baby’s Sake whilst ensuring fidelity to the programme and sustaining the ethos and values of the For Baby’s Sake Trust.

The For Baby’s Sake multi-disciplinary team consists of highly trained, therapeutic practitioners capable of establishing and maintaining meaningful, trusting relationships that consistently guarantee engagement and crucially provide the framework for the deeper, therapeutic exploration that allows co-parents to understand the impact of their own parenting experiences. To be part of this exceptional team you must have demonstrable therapeutic skills, sound knowledge and experience of safeguarding children and adults, infant mental health, and a thorough understanding of the dynamics of domestic abuse, attachment, and the impact of unresolved trauma.

The position is full-time on a permanent contract. Full details, including the job description, person specification and  background briefing information can be found in the relevant attachments. There will be an expectation of occasional travel  to locations across the UK on occasions.

For an opportunity to discuss this vacancy informally, please contact either Becky Reynolds, Deputy Director of Operations or Brenda Evans, Therapeutic Lead.

Further information about The For Baby’s Sake Trust can also be found on our website.

Closing date: 12th January 2025

Shortlisted candidates will be informed by close of business on 13th January 2025 and interviews will be held on 21st/23rd January 2025.