Operations Jobs

We’re looking for a warm, customer-focused individual who is passionate about delivering great service, creating meaningful connection with Stewardship’s customers and prospective customers, and helping those we serve be the best stewards of the resources God gives them.

You will be responsible for managing a team of Customer Service Executives who will be the first point of customer contact across all our service offerings. As such you will be training, mentoring and leading by example those you manage to build confidence and capability to build a high performing, excellent service-focused team. 

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens.

Working as part of a team of 12, the Office Manager is a key managerial role. You will maintain and improve office systems, processes and policies, ensuring that clients receive a high-quality service, and the remote working them is well-organised and efficient.

This role is offered full-time (5 days) or part-time (4 days).

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SUMMARY OF RESPONSIBILITIES

• Systems | Manage, review and improve the use of our office systems
• Client Experience | Ensure excellence in our communication with clients
• Line Management | Line Management responsibility for two members of staff
• Team Organisation | Management of team matters
• Reports and Policies | Reporting to senior leadership and policy management
• General Admin | As required 

***

IN DETAIL

Systems

Improving the use of our systems including:

• HubSpot for marketing, communications and Knowledge Base

• Trello for project and process management 

• Clockify for time management and time off

• Google Drive for file management

You will propose and implement improvements, and train staff members in new and improved practices. Therefore, a previous knowledge of some of the systems we use is desirable, and a proven ability to understand and implement systems is essential. 

Client Experience

You will have responsibility for ensuring Client Experience across all communication channels including the website, email communication, telephone, knowledge base and chatbots.

As part of this, you will understand the role and responsibilities of the Office Administrator responsibilities so you can provide training, backfill and assist during busy periods. This includes:

• Resolving user-based queries

• Managing subscriptions and trial subscriptions

• Triaging communication to the relevant member of staff

• Improving and updating CRM data (eg school holidays, pupil numbers, etc)

In addition, under the guidance of the Leadership Team, you will organise, plan and implement the annual subscription process.

Line Management

You will initially have Line Management responsibility of the Finance Officer and Office Administrator. This includes bi-weekly one-to-one meetings, termly reviews, annual appraisals and adhoc meetings with reportees or the Leadership Team as required.

Team Organisation

You will have responsibility for managing various team matters. This includes, although is not exclusive to:

• Payment of goods and services

• Organising Team Gatherings and adhoc in-person meetings

• Remote planning of work events - eg film shoots, conferences

• Team training as required

• Ensuring staff have up to date DBS certificates

Reports and Policies

This includes:

• Producing reports for the Leadership Team regularly and as required

• Producing and updating company-wide policies, ensuring that they are fit for purpose

• Ensuring the Operations Manual is up to date and that department heads update the manual as necessary

General Admin

You will also have responsibility for General Admin tasks. This may include, although is not exclusive to:

• Receiving and triaging post

• Banking cheques

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PLACE OF WORK

This is a home-working role. All home-working office equipment will be provided by the company as required.

In-person staff gatherings take place three times per year, requiring an overnight stay. Travel and accommodation are provided by the organisation. Additional in-person meetings may also be called as required.

Team: Retail

Location: Arbroath

Work pattern: 14 hours on a rota basis (to include weekends)

Salary: Up to £8,400 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th January 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

The Circuit Administrator must have good admin & communiocation skills, able to self-motivate and work effectively as part of the small Circuit Office Team supporting ministers, officers and 17 churches of the Harrow & Hillingdon Circuit of the Methodist Church.  Based at the Lighthouse Centre, South Ruislip. Office hours 9am to 2pm Monday to Wednesday (some flexibility allowed and required). The post is for 20 hours a week (with the potential for increased hours). 
More details provided in the application pack.

Key Responsibilities will include:

• Responsibility for lettings at the Lighthouse Centre (ensuring the Lighthouse is self-sustaining)
• Supporting and delivering circuit-wide training (one-to-one or larger groups)
• Safeguarding administration
• Act as secretary to meetings
• Provide admin support

Key Skills and Experience:

• Administrative experience, with excellent record-keeping and minute-taking skills
• Strong communication skills.
• Experience in delivering training would be advantageous.
• Attention to detail
• Proficiency in Microsoft Office
• Ability to work independently, meet deadlines, and adapt in a dynamic environment
• Experience supporting and working in a team
• Flexibility and willingness to accommodate occasional evening and weekend work
• Willingness to travel locally for occasional activities away from the normal place of work (meetings & training etc.)

We want you to have every opportunity to demonstrate and develop your skills, ability and potential.  This role has the potential to expand and develop over future years.

Appointment will be subject to satisfactory references and DBS check.

Job Title: Supported Housing Manager

Location: West London/Hybrid (1 day a week)

Working Hours: 35 hours per week (9am - 5pm)

Salary: £36k +

Contract: 1 Year Fixed Term Contract

Role overview:

This role is responsible for managing the day-to-day operations of the Support Team under the direction of the Support Services Manager. You will play a key role in delivering and developing support services, ensuring they receive the highest standard of care and assistance.

Key Responsibilities:

• Manage and support the team in delivering customer-focused services, including developing support plans, risk assessments, and move-on plans
• Promote and encourage independence for veterans, keeping their needs at the heart of service delivery
• Motivate and inspire staff to deliver excellent outcomes and support their continuous development and improvement
• Engage proactively with tenants, especially those who may be difficult to engage

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

We are seeking a talented Director of Programme Development and Impact, fully committed to our widening participation cause, to join the Senior Leadership Team in an exciting and pivotal role for a growing and ambitious charity. 

In your role, you will champion and evolve quality and impact across our network and programmes, and inspire our stakeholders through leading our university partnerships network. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

The Director of Programme Development and Impact is a Senior Leadership Team position within the charity and reports into the Chief Operating Officer. The role will champion and evolve quality and impact across our network and programmes, and inspire our stakeholders through leading our university partnerships network.

Contract
This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date
May 2025 (or as otherwise agreed)

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and
providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location
The role would be based at one of IntoUniversity centres in Birmingham, Bristol, Coventry, Leeds, Liverpool, London, Manchester or Nottingham, with regular travel across the network and to our Head Office in London. 

Salary
£57,500. 
Plus additional London contribution of £2,600 for London-based candidates.Pro rata for part-time candidate.

Annual leave
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Employee Assistance Programme including access to medical and legal support
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 20th January 2025.

Interview Day (in-person) - Friday 31st January 2025. Please ensure that you are available on this date.

Our partner is seeking a finance systems specialist to lead the implementation of their new ERP system covering their UK and international entities.

Responsibilities

Act as the project lead for the systems implementation:

• Ensuring that the needs of a complex multi-entity & multi-currency organisation are translated into the system requirements;
• Managing project risks, and ensuring that the implementation is completed within budget and in a timely manner;
• Designing and streamlining financial processes, and lead on the integration of the new system with other organisational tools.
• Developing tools for reporting, budget management and analysis, forecasting and procurement.
• Managing data migration, ensuring that this is done with integrity;
• Training UK and overseas staff.

Requirements

• Qualified accountant with extensive experience in project managing complex ERP systems implementations within international charities with complex operations. Understanding of implementing systems in multi-country, multi-currency environments, and an understanding of donor requirements and restricted/unrestricted fund management;
• Demonstrable experience of project methodologies;
• Experience of leading change management process, working effectively with senior leadership, staff (in-person and remotely) and external stakeholders;
• Experience of developing dashboards and reporting tools;
• Knowledge of French is desirable.

This will be a year’s fixed-term contract starting in March 2025. This is a blended role with hybrid work requirements. There might be an opportunity to travel to country offices.

The finance team is at the core of what we do – we cannot fund the research, services and support, policy and influencing or raise the profile and awareness of bowel cancer without sound and well-managed finances.

The Director of Finance post is central to the success of Bowel Cancer UK particularly in driving long-term value creation and shaping financial strategy. The FD role is a true partner to the Chief Executive, including acting as deputy where appropriate. The post holder is responsible for managing the financial operations of the charity, ensuring that the income and expenditure are managed efficiently, with effective controls and reported accurately.

As a key member of the Senior Leadership Team (SLT), the Director of Finance contributes to the overall strategic direction and leadership of the charity. The post holder also fulfils the company secretary role and is responsible for ensuring the systematic effective governance of the charity.

Additionally, the post holder will also lead on disaster recovery and incident management and on the governance of the charity, ensuring adoption of best practice.

The Director of Finance will lead the development of our financial strategy and align it with our strategic objectives. They will lead risk management and assurance policies and processes, working closely with the SLT and Finance & Resources Committee (Trustees) to ensure risks are identified and managed effectively.

We’re entering an exciting transformational phase within the charity, and successful candidates will be part of this process

The club is a high impact, longstanding community-based youth organisation based in West London, currently operating out of seven sites.

Whilst offering traditional youth work activities, we are increasingly focused on educational opportunity and addressing violence and gang culture.  We work with young people who are on the periphery of gangs and criminality, who are at high risk of being groomed and exploited. We also support children who struggle to stay in the classroom to continue in their education. We allow young people to make mistakes, learn and move forward.

The club has implemented a recent operational review, investing in people, programmes, governance and operating structures, that have enhanced our capacity to deliver effectively.

We are establishing a track record of delivering complex, innovative and difficult programmes, to young people, who are often underserved and misunderstood. We believe in second chances.

Chief Executive Officer
Salary circa £70,000
Full time
Hybrid (4 days per week in West London office)  

As the CEO, you will be responsible for helping to deliver life-changing services and activities to support more than 300 young people each year.  You will need to work closely with a highly regarded existing senior leadership team, who have been responsible for developing and delivering our programming and come with a deep knowledge of our community. You will play a pivotal role in the overall leadership and management of the organisation,  and will be responsible for ensuring the seamless operation of the club. Your focus will encompass key areas including: Strategy, HR and Personnel Management, Policy and Governance Implementation, Key Stakeholder Management, Board Communication, Leadership Team Management, and Operations. We also developing further fund-raising strategies, as we approach our 150th anniversary, to enhance our current programming and facilities.

We are seeking candidates with the following:

• Previous experience leading a similar organisation
• Experience overseeing and embedding the operational functions of a similar sized organisation, to ensure robust delivery and regulatory compliance. 
• Strong HR experience and expertise
• Strong communication skills
• Capacity to support our fund-raising team.

Experience working with young people, and/or in a frontline service delivery organisation, working with stakeholders including local authorities, social services, and other agencies, is desirable, but not essential.

Recruitment Timetable

Deadline for applications: Sunday 12th January (midnight) 2025
Interviews with Prospectus: w/c 20th January 2025
Interviews with organisation: 4th or 5th February 2025

How to apply
To apply, please send your CV in the first instance via the Prospectus website.

If you have any queries or would like to discuss the role in more detail, please contact Jane Ray or Sam Bayett at Prospectus.

Changing Lives supports people facing the most challenging of circumstances to make positive and lasting change in their lives.

Job Title

Corporate and Events Fundraising Manager (South)

Project

Fundraising

Band / Tier / Level

Band 6.1

Reporting to

Senior Fundraising Manager

Direct Reports

0

Location

London

Salary Band

£29,250 (plus London Weighting £4,250)

FTE / Working Hours

Full Time (37 hours per week)

Overall Role Purpose

Changing Lives is a national charity supporting over 15,000 people each year facing homelessness, domestic violence and abuse, long-term unemployment and those in recovery. It is an exciting time to join Changing Lives as we expand our operations into London. We are seeking an experienced, proactive and passionate Corporate and Events Fundraiser (South) to expand our small, but dynamic fundraising team.

The Corporate and Events Fundraising Manager (South) will develop and implement fundraising strategies to cultivate strong relationships with new corporate partners and organise high-impact fundraising events to increase awareness and income. The successful candidate will also support fundraising across Birmingham and Northamptonshire, where we have established front-line services.

The role offers flexible, hybrid working and will be based from one of our London services and remotely from home.

Key Activities

· Work with the Senior Fundraising Manager to review and implement the fundraising strategy for the South.

· Work closely with the Communications Team on projects, campaigns, appeals and events.

· Deliver a strategy to identify, recruit and retain new corporate donors, Charity of the Year partnerships, payroll giving, corporate sponsorship, and gifts in kind to maximise income and deliver against targets.

· Attend corporate networking events to develop leads.

· Undertake research into potential corporate partners, understanding their motivations and criteria for choosing Charity of the Year partnerships.

· Develop and manage a pipeline of suitable companies to approach.

· Develop cause-related marketing partnerships with corporates

· Deliver a high standard of account management to corporate partners through excellent stewardship, meetings, partnership agreements, reporting and sharing success.

· Collaborate with the Fundraising Team to promote relevant fundraising products, events, appeals and campaigns to new and potential corporate partners.

· Collaborate with the fundraising team to identify relevant products, events and campaigns that will be of interest to existing and potential corporate partners.

· Promote existing fundraising events to increase donor participation.  

· Build a portfolio of high-quality events to market to potential donors to increase engagement and income.

· Manage all aspects of event planning, including budgeting, logistics and marketing.

· Secure corporate sponsorships, raffle and auction items for events.

· Recruit and manage volunteers for events.

· Deliver a high standard of event stewardship.

· Support donors in maximising their event fundraising.

· Accurately budget, forecast and record income and expenditure, keeping accurate records of activity.

· Manage corporate partnerships, donors and events on our CRM, Dynamics 65.

· Follow the Donor Thanking Strategy and bank donations in line with our Ethical Fundraising Policy.

· Ensure donor communication is handled appropriately in line with GDPR compliance and log any complaints or breaches immediately.

· Work closely with the Communications Team to raise our profile across social media and press.

· Build strong relationships with project staff across London, Birmingham and Northamptonshire.

· Support any fundraising across other fundraising streams including individual, community, legacy and small grants.

· Act as an ambassador for Changing Lives, representing the charity in a professional manner and undertaking public speaking at events, meetings, pitches and networking events.

· Keep up to date with industry standards and developments as well as competitor analysis.

· Bring a creative and proactive attitude to the team.

Chance to Shine is a national children’s charity. We change young people’s lives through cricket giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.

Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with millions of boys and girls in over 13,000 state schools playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and fast-paced tape ball environment.

The Fundraising Team is tasked with helping Chance to Shine achieve its ambition. Securing new funding partnerships and the stewardship of existing donors across a range of funding streams: Corporate Partnerships, Events, Trusts and Foundations, Individual giving, and statutory funding to support the delivery of Chance to Shine programmes.

We are looking for an individual with experience of fundraising, ideally with Trusts and Foundations, with a motivation to drive real change for children and young people. The person in this role will have excellent writing and research skills and enjoy relationship building. The role does not require an understanding of cricket but does require an enthusiasm towards changing children and young people’s lives. 

This is an exciting time for growth within this highly motivated team and this role will play an integral part in our strategy building on our existing pipeline; working collaboratively to make a big impact. 

Purpose of the role  

The person in this role will work closely with the Trusts and Foundations Manager to develop tailored and compelling fundraising proposals to existing and new funders, matching donor interests with Chance to Shine programmes. They will carry out research to identify and prioritise new Trusts that align with our mission. They will support the Fundraising team in a number of ways including the maintaining of accurate records of applications, writing applications, reports, thank you letters, data input and analysis, and creating compelling cases for support.

The role is based in the Chance to Shine office in London. We operate flexible working and as such team members currently work from the office on average about two days per week.

The post holder will:

• Lead on applications for grants up to £10,000 through effective research and cultivation, as well as through the creation of well-written and persuasive cases for support for Chance to Shine projects. 

• Develop and manage relationships with existing funders. 

• Have responsibility for an income target of c. £80-100k. 

Key responsibilities 

Fundraising 

• Apply to a range of Trusts and grant giving bodies who have the potential to give up to five figure annual grants, ensuring that applications are closely aligned to the objectives of the funder and that they meet Chance to Shine’s aims and objectives. 

• Develop and manage communications with a portfolio of existing supporters with a clear objective to renew support. 

• Liaise with operational colleagues to identify projects and priorities for funding, and in consultation with the Trusts & Foundations Manager develop them into compelling projects for funders. 

• Liaise with the operations and finance team to develop robust budgets for funding applications. 

• Manage a small grants programme seeking unrestricted funding from 4 figure grant funders. 

• Work collaboratively with the rest of the Fundraising Team to ensure fundraising income is maximised. 

• Assist with other fundraising tasks as required. 

Research 

• Research and identify prospective Trusts and other grant giving bodies whose aims and objectives are aligned with Chance to Shine and prepare a calendar of relevant and timely approaches. 

• Support in developing a strong trust funding and major grants pipeline, creating new Trust prospect recommendations and approaches. 

Relationship Building 

• Develop strong relationships with Trusts keeping supporters abreast of organisational priorities. 

• As required, plan and organise opportunities for Trust supporters to visit Chance to Shine projects and experience the programme first hand. 

• Be a representative for the charity at networking events where required. 

• Develop strong and effective internal relationships with colleagues in all teams, to support cross-team working. 

Monitoring and reporting 

• Work with the Operations team and Impact and Evaluation team to prepare reports as required by funders. 

• Regularly evaluate fundraising activity to ensure the pipeline is on track and take remedial action, if required. 

• Maintain effective records of key activities and contacts on Raiser's Edge. 

Key relationships 

The job holder will liaise with: 

• Fundraising team 

• Impact & Evaluation, Operations, Communications and Digital and Finance & Resources teams 

• Funders 

Skills, knowledge & personal competencies 

• Experience in fundraising and/or securing grants from Trusts and Foundations. 

• Experience of writing engaging copy and reports. Ideally, some experience of providing reports and updates for funders.

• Excellent written and verbal communication skills.

• Initiative to plan and achieve targets with strong motivation to succeed. 

• Comfortable dealing with stakeholders at all levels. 

• Enthusiastic and tenacious. 

• Good influencing and negotiation skills.

• Good team player.

• Strong attention to detail.

• Good time management skills and able to work to tight deadlines.

• Good IT skills with experience of using MS Office Word, Excel. Desirable, but not essential, is experience working with Raisers Edge or an equivalent fundraising database.

• Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, passionate, inclusive and fun. 

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Education Officer post offers an exciting opportunity for someone to play a key and visible senior role within the postgraduate education support staff team in the Education and Training Division. Anna Freud works in academic partnership with UCL, a world-renowned, Russell Group university, as the awarding body for its postgraduate programmes. The UCL-Anna Freud collaboration leads on the delivery of a successful portfolio of academic research and clinical programmes.

The Education Officer carries managerial responsibility for the day-to-day administration of all programmes/modalities within their remit. They will also oversee the work of a wider team of Programme Officers dedicated to the delivery of UCL programmes in the Postgraduate Studies team. The post-holder will be responsible for a range of tasks including programme organisation, delivery of assessment, examinations and awards, managing the work of a team, timetabling, supporting the student experience and their general wellbeing, committee servicing and undertaking other relevant duties as and when required. They will also be expected to meet the demands of supporting innovative, teaching and learning programmes that include the use of Digital Education to support accessible learning through a mix of in-person and online teaching.

The ideal candidate will have excellent knowledge and experience of providing high quality programme administration, including leading on the delivery of key elements of the student lifecycle and ensuring a high-quality service to prospective and current students, as well as programme staff. The post-holder should be experienced in the use of HEI systems like SITS, Moodle (or other similar Virtual Learning Environments) and online platforms to support the delivery of teaching and learning (e.g. Zoom, Microsoft Teams, etc.). They should also be familiar with processes and procedures commonly used to support programme delivery. This coupled with a strong understanding of lengthy and complex academic regulations,

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, at our London site (4-8 Rodney Street, London N1 9JH). The post-holder will be expected to prioritise in-person attendance at team meetings and events, as well as being available to support any in-person teaching days as required.

Contract duration

Permanent

Closing date for applications

Midday (12pm), Monday 6 January 2025.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Thursday 9 January 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on Wednesday 15 January 2025.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

Cardiomyopathy UK is for anyone whose life is impacted by the heart muscle disease, cardiomyopathy. We work to save and improve the lives of people with the condition, and their loved ones, throughout the UK because we believe that everyone affected by cardiomyopathy should live a long and fulfilling life.

We bring together people with cardiomyopathy, their loved ones, medical experts, researchers, professional staff and other stakeholders to ensures we have the insight, lived experience, clinical knowledge and skills we need to make a real and lasting difference to people's lives.

We provide support and information so that nobody has to face cardiomyopathy alone. We fight for better access to treatment so more people get the help they need, we shape research so that it truly addresses the needs of our community and we raise awareness so more people seek help sooner and fewer people are at risk.

We are now seeking our next CEO to build on our strong position and enable us to do even more for our community. It is a great time to be joining the charity. We have a strategy in place, a strong reputation, and financial stability. Our new CEO will have the time they need to find their feet and work with staff, trustees and volunteers to develop plans and identify new ways in which we can support people affected by cardiomyopathy.

Our next CEO will be a strong leader, confident spokesperson, and powerful ambassador, who is able to develop successful partnerships and influence stakeholders to ensure the future growth and development of the charity. They will need to be commercially astute with proven expertise in driving financial sustainability and effective fundraising, and have the desire to foster a positive and caring culture.

Above all, our new CEO will share our passion for improving the lives of those living with cardiomyopathy and their families by making a positive difference. If you feel you have the passion, ambition, enthusiasm, and leadership skills we are looking for, I look forward to hearing from you.

Please download our Appointment Brief for more information and details on how to apply

Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.

Duty Manager (Bank Staff)
Salary: £13.25 per hour
Location: Modern Art Oxford, OX1 1BP

The role of the Visitor Experience Duty Manager is to support the Visitor Experience Team (VE) with the management of gallery opening hours and the events calendar. Motivating and leading the VE Team, on a day to day basis, providing an inspiring, engaging and inclusive visitor experience for broad and diverse audiences.

This role will cover weekends, evening events and occasional leave days for the VE Team. Visitor Experience Duty Managers fulfil Duty Management responsibilities for the building to ensure the safety and security of staff, visitors and exhibitions/events.

Please note that this is a bank staff role. Hours of work are as and when required, by mutual agreement on a 4 week rota. These may periodically increase or decrease depending on the requirements of the Gallery. The candidate will receive two weeks notice of any changes to their hours. They will be expected to work evenings and weekends.

Person Specification

Essential

• Excellent communication skills demonstrating the ability to deal with colleagues, visitors and external partners.
• Experience of working with the public and of providing excellent customer service, preferably gained in an arts/entertainment environment.
• Strong organisational skills and the willingness to be involved in the practical set up of events.
• Reliable, punctual and able to work flexibly including evenings and weekends.
• Experience of using and setting up AV equipment, lifting and carrying equipment, chairs and tables. An enthusiasm for art and commitment to the work of Modern Art Oxford.
• Availability to work weekends, evenings and late nights (occasionally until 3am).

Desirable

• Experience of managing a small team.
• Health & Safety qualification
• Competent user of Microsoft Office
• Training in First Aid.
• Willing to train as a personal licence holder.
• Experience of being a key holder.

About Modern Art Oxford

Modern Art Oxford welcomes more than 100,000 visitors each year with 10,000 attendances in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually. Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all of its visual forms. Over the last 50 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.

Application deadline: Saturday 25th January 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to where you can complete your application for this position.

Modern Art Oxford is a registered charity and relies on core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors, and friends.

Modern Art Oxford is committed to creating equality of opportunity for all and we value diversity in our team. As part of our Anti-racism Action Plan, we welcome applications from people from the global majority who are under-represented in our sector.

No agencies please.