Operations Jobs

Overview of the Facilities Management role and the team

We are searching for a qualified Facilities Manager to work alongside maintenance, domestic services, and grounds staff to ensure our buildings and grounds are well maintained, compliant, clean, and safe. The Facilities Manager oversees all aspects of building functions and in responsible for the safety and functionality of all facilities. Duties include running routine safety inspections, corresponding with service contractors, planning maintenance and regulatory compliance work, maintaining records, and supervising facilities staff. Our ideal candidate is well-versed in facilities management processes and exhibits high multitasking and organizational abilities.

Key information

Location: Bristol, Manchester, Newcastle, Nottingham, or London

Hours: 37.5 hours

Start date: February 2025 (we are happy to work with you and your notice period)

Duration: Full-time, Permanent

Salary: £45,065 - £50,215 per annum if based in London. £42,490 -£47,640 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12pm, 17th January 2025

The Assessment Centre for this role will consist of an interview, a written assessment and a presentation (you will be given a brief to prepare in advance for this). Assessment Centres will take place on 24th January.

Early applications are encouraged, as we will assess applications and schedule interviews on an ongoing basis.

About upReach

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report. 

Role Summary

The Head of Sector Programmes plays a significant role in  the strategy, design and delivery of our programme of support for students exploring their career options. This includes managing a team of Programme Managers who lead their own teams of Programme Coordinators to deliver key upReach programmes, planning high quality events, managing relationships with external stakeholders, and evaluating impact.

They will report to the Director of Programmes, and will be a member of the Programmes Senior Leadership Team, taking responsibility for the development and implementation of an effective programme design and strategy.

RESPONSIBILITIES 

Head of Sector Programmes: This person will contribute to upReach's mission by working to ensure the smooth running of upReach’s core programmes, focused on our sector-specific support. They will work closely with the Director of Programmes to provide oversight and strategic input for upReach’s student-facing programmes, setting the direction of travel and monitoring progress.

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit. 

PROGRAMME MANAGEMENT AND DESIGN 

Make strategic decisions regarding the design and delivery of our sector programmes of support for students, creating a 12 month plan in advance of the start of each recruitment cycle. 

Oversee multiple sector programmes, working closely with Programme Managers to monitor efficacy and ensure that high-quality, targeted interventions are delivered.

Guide the Programmes Team to design learning journeys (including events & opportunities) for Associates, in addition to the development of the resources, planning and delivery of events and opportunities relevant to the unique needs of the participants on our sector programmes. 

Manage and track team progress to ensure that all organisational OKRs regarding programmatic impact are achieved and reported on to the Board of Trustees.

Be part of the Programmes Senior Leadership Team, setting Programme strategy and agreeing focus areas of the Programmes team to ensure that upReach maintains/improves its impact. 

Take on a Deputy Responsibility for a key strategic area of organisational need within the Programmes team. 

Work with the Partnerships Team to make strategic decisions about new opportunities to grow upReach's existing and new partnerships.

TEAM MANAGEMENT

Manage a team of Programme Managers in a variety of locations, providing weekly 1-to-1 check-ins, reviews and personal development support. This includes coaching and enabling them to guide Programme Coordinators in their teams to manage day-to-day partnership responsibilities and relationship management.

Act as a role model within the Programmes Team, engaging in all programme interventions and activities to ensure successful, high quality programme delivery is embedded throughout the team.

Support with oversight of professional development within the Programmes Team, including objective setting, performance reviewing and appraisals.

Act as a Sponsor on key strategic Programmes projects, providing oversight and guidance to junior team members.

SKILLS 

The ideal candidate for Head of Sector Programmes should display these skills: 

Programme management at a senior level, including implementing and delivering interventions and guiding teams to meet objectives.

Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners, all levels of employees across the organisation and Trustees.

Strong ability to manage, coach and train teams.

Strong problem-solving skills and excellent organisational skills, to manage a varied workload.

Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.

EXPERIENCE

To be successful, it is anticipated that you would have substantial knowledge and experience in:

Delivering all aspects of a programme end to end, from design to delivery and reporting and evaluation.

Overseeing multiple programmes simultaneously, ensuring consistent and high-quality delivery across all programmes.

Making complex decisions taking into account beneficiary needs, stakeholder needs, wider organisation strategy and the mission of the charity.

Driving unique programme Objectives and Key Results and contributing to wider organisational strategy, intervening and supporting where necessary to ensure these are both met.

Partnership management, in the corporate or charity space.

Working directly with key stakeholders to manage and grow a relationship and/or partnership. 

Managing and motivating a team remotely across different locations. This will also involve overseeing team performance and managing this where appropriate.

Managing individuals at different levels, including managers, and providing coaching and training to teams.

Taking a lead on finding solutions to problems, within a fast-paced environment.

Team Culture & Benefits: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

Flexible 37.5 hour week, around core hours of 10am-4pm. Hybrid working based in any of our 5 offices.

Statutory Holiday Entitlement of 25 days plus bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

Birthday leave.

Enhanced Parental Leave beyond statutory requirements for all team members. 

3% Pension Contribution, this increases to 5% after 5 years of working with us. 

Cycle-to-work and Tech buying scheme.

Monthly socials.

Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

Personal Development Budget, activated after 6 months in the role.

The opportunity to participate in our fantastic staff networks: 

Disability and Inclusion Network

Ethnic Minorities Network 

Green Network 

LGBTQ+ Network

Mindfulness Network

Parents and Carers Network 

Socio-Economic Background Network

Ready to apply?

Applications close at 12pm, Friday 17th January.  Early applications are encouraged as we will be scheduling interviews on an ongoing basis. 

Equal Opportunities

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

At upReach, we are committed to being an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We strongly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Do you have retail and people management experience? Do you have a passion for delivering great standards and developing your team? Do you want to be part of something exciting that will truly make a difference to the lives of people around you?

Then we might have the perfect job for you!

Retail Shop Manager and Assistant Shop Manager roles - Brockworth
Location: Brockworth, Gloucestershire
Shop manager salary: £25,340.04 FTE (32-40 hours per week, across 4-5 days)
Assistant Shop manager salary: £23,880.12 FTE (24-40 hours per week, across 3-5 days)
Duration: Permanent

At Great Western Air Ambulance Charity, we’re going big on charity retail. We already have nine shops located in Westbury-on-Trym, Yate, Cheltenham, Gloucester, Cinderford, Bath, Thornbury and Keynsham but plan to open up to four new shops a year over the next five years, giving our charity a physical presence in the heart of communities we have served since 2007. Our Brockworth shop is one of our next to open so this is a superb opportunity.

The shops will sell a variety of goods, as well as being a hub for our charity activity locally. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.

We are looking for an experienced retail staff who can lead and support the financial delivery, team engagement and community presence in our new Portishead shop. In return, we offer a competitive salary, the opportunity to be part of an amazing retail team and involvement in the exciting variety that retail growth will bring. We also believe strongly in developing individuals’ leadership skills and provide leadership development opportunities.

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

We actively encourage applications from candidates from a range of backgrounds and experiences as part of our keen commitment to equality, diversity and inclusion. GWAAC puts people first and upholds a culture of safeguarding.

Please Note: All retail staff are required to undertake a Basic DBS check due to their contact with vulnerable people and the public. Further information can be accessed in our Ex-Offenders Policy which is accessible on the website.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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Are you a fantastic leader who is passionate about supporting young people into employment?

The King’s Trust is currently going through an exciting period of development. We have ambitions to grow our employability offer to young people by providing them with face-to-face support into employment. To help us on this journey we are looking for passionate and motivated individuals to lead our dynamic teams to work with young people either directly through 121 work or the delivery of programmes. We need a fantastic leader to help us achieve our ambitions across London.

This role will involve leading a team of delivery staff working to support young people across London.

As part of the Leadership Team, you will be responsible for overseeing the delivery of our range of employability programmes. Working collaboratively to develop and implement our delivery plan and ensure we meet targets. As a Delivery Manager, you must lead the effective delivery by your team, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

A background in employment-based programmes would be good, the ability to build great relationships and if you can inspire colleagues would be fantastic.

To be successful in the role of Service Delivery Manager, you will be able to engage in challenges with optimism and resilience and be adaptive and flexible – embracing change and innovation.

If you are up for a challenge and working in a great team, we would love to hear from you.

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

We’re looking for a warm, customer-focused individual who is passionate about delivering great service, creating meaningful connection with Stewardship’s customers and prospective customers, and helping those we serve be the best stewards of the resources God gives them.

You will be responsible for managing a team of Customer Service Executives who will be the first point of customer contact across all our service offerings. As such you will be training, mentoring and leading by example those you manage to build confidence and capability to build a high performing, excellent service-focused team. 

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Job Opportunity: Service Manager (Part-Time)

We are looking for an experienced and dedicated Operations Manager to oversee a Learning Disabilities service. This is a part-time role with flexibility in working hours (either 3 full days or every day with shorter hours).

Key Responsibilities:

• Oversight & Management: Oversee the day-to-day operations of two neighbouring Learning Disabilities Schemes
• Management Accounts: Attend management accounts meetings and provide necessary reports
• Accident Reviews: Review and sign off on accident reports within the service
• Service Audits: Conduct audits across the service, focusing on areas such as medication, risk assessments, and health & safety
• Support Plans & Risk Assessments: Sign off on support plans and ensure risk assessments are completed and updated
• Health & Safety Checks: Ensure that all health and safety standards are maintained and upheld across the schemes

Requirements:

• Car Driver
• Managing operations and overseeing service standards in similar settings

Flexibility:

• This part-time position allows you to work 3 full days or every day with fewer hours, offering a great work-life balance

If you are a proactive, experienced leader with a passion for quality care and operational excellence, we'd love to hear from you!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Team: Retail

Location: Plymouth

Work pattern: 14 hours on a rota basis (to include weekends)

Salary: Up to £8,400 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 2nd January 2025

Virtual interview date: 10th January 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Head of Business Development and Education Support 

Salary range: London: £59,000 - £64,000 or Liverpool: £56,000 - £61,000 

Location: London or Liverpool 

Permanent, Full Time 

Salary: Grade 7, Appointments for this role will generally be made at £59,000 in London and £56,000 in Liverpool, depending on skills and experience. Please note, for internal applicants the salary will be reflected by pay and reward policy 

Working arrangements: Standard working hours between 9am – 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office. 

The Royal College of Physicians is recruiting an exceptional individual to join our Education Directorate as the Head of Business Development and Education Support. This is an exciting opportunity to lead and shape the development of innovative educational products and services in a dynamic and expanding portfolio, contributing to the RCP’s mission of improving patient care and reducing illness worldwide. 

Purpose and scope 

The Role 

This pivotal role will drive the strategic growth and diversification of the RCP’s education portfolio, delivering impactful learning and assessment opportunities for healthcare professionals. You will: 

• Lead on market research, product development, and lifecycle management. 

• Build and manage sustainable business models and pricing strategies. 

• Foster partnerships with UK and international organisations. 

• Lead teams across marketing, business development, and operations to meet ambitious financial and performance targets. 

• Serve as a key strategic leader within the directorate 

About you: 

You are a strategic leader with a passion for innovation and education. Your background includes: 

• Proven experience in business development, strategic marketing, or education roles. 

• Strong knowledge of business models, finance, and market research. 

• A track record of managing successful teams and delivering complex projects on time and budget. 

• Outstanding interpersonal, communication, and negotiation skills. 

• A commitment to our values: taking care, learning, and collaboration. 

For more information about the role please view the job description. 

Our benefits 

Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include: 

• 29 days holiday per annum, plus bank holidays 

• group personal pension plan with 7% employer contribution 

• interest-free season ticket loan

• life assurance 

• annual pay award (subject to trustee approval)

• flexible working hours 

• employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life 

• occupational health team – includes employment and work-related health assessments, health checks and work station assessments 

• health cash plan 

• cycle to work scheme

• corporate eye care scheme 

• professional training and development opportunities 

• enhanced maternity and paternity pay 

• staff discounts platform – including discounts on cinema tickets and a range of high street brands 

How to apply  

To apply, please submit your CV and a supporting statement outlining how your skills and experience meet the job description. Please note that applications received without a supporting statement will not be shortlisted

Closing date: midday 20/01/25 

Shortlisted candidates will be notified by: 22/01/25  

Interview date: London: 30/01/25 and Liverpool 31/01/25 

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. 

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us. 

We’re looking for a Facilities Housekeeper to join our friendly and hardworking Facilities team. If you take pride in creating clean, welcoming spaces and enjoy working in a varied and dynamic environment, this could be the perfect role for you!

Location: Gilwell Park, Chingford, E4 7QW

Salary: £13,989.33 per annum – Band A, Level 3 inclusive of Outer London Weighting and Market Supplement (pro rata £26,241.34, Band A, Level 3, inclusive of Outer London Weighting & Market Supplement)

Term: Permanent, Part-Time (20 hours per week)

About the Team and Role:

At Gilwell Park, no two days are the same. You’ll play a key role in keeping our beautiful and historic site running smoothly—whether you’re making sure our spaces are spotless, helping with events, or supporting the day-to-day operations. It’s a role where your attention to detail and commitment will make a real difference.

You’ll be joining a supportive team in a welcoming environment, with plenty of opportunities to learn new skills and be part of something truly special.

As the Facilities Housekeeper, Key Responsibilities:

• Keeping Spaces Clean: Bedrooms, communal areas, toilets, kitchens, and meeting spaces need to be tidy, clean, and welcoming.
• Helping with Events: Supporting set-up and making sure everything runs smoothly—sometimes on weekends.
• Spotting Issues: Checking spaces and reporting any maintenance needs.
• Laundry Tasks: Making sure laundry is cleaned and ready to use.
• Following Safety Rules: Keeping spaces sanitised and safe for everyone

Who we’re looking for as our Facilities Housekeeper:

• Has a good eye for detail and takes pride in their work.
• Can work well as part of a team but is also happy to work independently.
• Can organise their tasks and get things done efficiently.
• Is willing to learn and follow health and safety guidelines.
• Is ready to complete training in First Aid and Fire Safety (we’ll provide it!).

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Free Parking Onsite
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary
• Family Friendly employer with generous family leave
• Learning and Development/training opportunities via our internal learning hub

For more details about the Scouts and our great benefits:

Closing date for applications: 12:00pm Sunday 19th Janary 2025

Interviews will be held on Wednesday 29th January 2025 at Gilwell Park, Chingford, London, E4 7QW

Click ‘Apply’ now to apply for this fantastic role!!!!!!

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

The HR Officer will play a pivotal role in ensuring the smooth delivery of all people services at TASO, helping to make our organisation an outstanding place to work. This role supports projects, activities, and administration across the full employee life cycle at TASO—from attraction and recruitment to development and retention.

This newly created role reflects the ongoing growth of our organisation and offers the opportunity to make a real impact on our processes, systems, and culture. You will report to our Chief Operating Officer, who will work closely with you to identify needs, set strategic direction, shape policy, and serve as a first point of escalation for any complex issues.

The HR Officer role is an exceptional opportunity for the right candidate to achieve real impact in a growing organisation. Besides coordinating our HR projects and programmes, you will have a chance to work in a small and friendly team of people who are genuinely committed to the charity’s mission. Other benefits include: 

Why work for TASO?

• Annual Holiday – 27 days per year, plus public/bank holidays and a day off for your birthday. 
• Pension Scheme – TASO will contribute 8% to your pension.
• Flexible working – We are committed to flexible working where possible, with core hours of 10:00 – 16:00. 
• Hybrid working – Currently, a two-day requirement to work from our London office. 
• Team days – Regular team days in the office and team building days.
• Training and Development – Systematic performance reviews, personalised learning and development objectives and access to a training and development fund plus team training days. 
• Volunteering – One day a year off to volunteer for an organisation of your choice. 
• Wellbeing – Free Employee assistance programme which offers webinars, courses and counselling sessions. A yearly personal wellbeing budget.
• Sick Pay Scheme – 3 months full pay and 3 months half pay after probation has been passed. 
• Staff Discounts – Discounts are available via Perks At Work from a wide range of retailers for shopping, dining, experiences, car maintenance, study, etc.

Initial terms and conditions of appointment

• £21,830 per annum (£36,383 FT equivalent) 
• Location: Central London. This post will be hybrid with the expectation that the post holder will be in the office one day a week in addition to attending the monthly all staff day. 
• Candidates must have the right to work in the UK.
• Permanent. Part-time (3 days a week / 21 hours per week). Can be worked flexibly (eg, in half days).

About Rockinghorse Children’s Charity

Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex. 

We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. 

Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter now sick they are. 

We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. 

About the role

In 2022 we launched our three-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services children all over Sussex.

This role will support the Head of Philanthropy in securing income in line with targets and developing relationships with Trust and Major Donor supporters, to ensure we can continue to deliver life-saving projects for children and young people across Sussex.

You’ll bring excellent organisational skills, outstanding written and verbal communication skills, evidence of brilliant relationship management skills and a passion and enthusiasm for fundraising. You’ll be part of a successful fundraising team that values wellbeing and champions teamwork, where our vision for children and young people is shared, and success is celebrated.

Duties of the role 

Supporting the charity to secure income from Trusts, Foundations and Major Donors:

Research

· Undertake regular research on Trust and Major Donors prospects and donors to identify trusts and individuals with propensity to give donations of £2,000 and above and with a fit to our aims and objectives and to deepen our understanding of interests and objectives.

· Work with the rest of the team and with Rockinghorse Trustees to ensure there is a system for new Trusts and potential Major Donors to be flagged to us.

· Keeping Trust and Major Donor pipeline information updated regularly on e-tapestry (fundraising database).

Engage

· Develop bespoke action plans for an agreed number of Trust and Major Donor prospects and supporters to help us engage, cultivate and solicit donations.

· Work with the Head of Development and Philanthropy to design and deliver bespoke cultivation events and experiences.

· Assist the Head of Development and Philanthropy with developing introductions into Trustee networks, based on network mapping exercises already conducted.

Cultivation

· Work with the Head of Development and Philanthropy to manage our relationship with an agreed number of Major Donor prospects to help us grow our supporter base.

· In collaboration with the Head of Development and Philanthropy, develop a stewardship programme for an agreed number of warm trust supporters, ensuing regular and inspiring feedback and updates on our work, which connect supporters to the difference they make.

· Plan and attend bespoke project visits with prospects and donors.

· Create bespoke feedback reports and updates.

· Plan and manage an annual supporter thank you event for Rockinghorse supporters across all teams.

Ask

· Work with the Head of Development and Philanthropy to make an agreed number of Trust applications to warm and cold trust prospects throughout the year.

· Work with Head of Development and Philanthropy and the Chief Executive Officer to make financial asks of our prospective Major Donor supporters based on the right project, at the right time.

· Create and develop compelling cases for support based on our projects.

Supporting the charity to deliver brilliant, funded projects that support children and their families:

Rockinghorse delivers and funds around 70 projects per year – supporting sick and disabled babies, children, young people and their families in hospitals in Sussex.

· Work with Head of Development and Philanthropy to ensure we have enough projects that fit the Trusts and Major Donor prospects in our pipeline.

· Work with Head of Development and Philanthropy to design and develop innovative new projects to support asks to our Major Donor supporters.

· Work with Projects Manager and project leads to ensure everyone is aware of the level of feedback and evaluation required for projects funded by Trust and Major Donor supporters and to ensure that we receive regular updates from project leads.

· Work with the Head of Marketing and Communications and project leads to build up a bank of case studies, quotes and stories we can use to feed back to donors.

 Support the operations of the charity more widely:

· Model excellent conduct and behaviours in line with the charity’s values and ethos.

· Carry out other such duties as may be required for the purposes of the charity; this will include working during evenings and weekends as required and the postholder would be expected to work flexibly to do so.

· There are travel requirements for this post (covering the whole of Sussex) to attend, put on events and meet with our supporters.

Person specification 

Essential experience, skills and knowledge for the role: 

1. Experience and understanding of the principles of Trust and Major Donor fundraising (prospecting, research, making applications, making asks and stewardship).

2. Able to work collaboratively and build productive relationships with colleagues, stakeholders and third-party agencies.

3. Able to prioritise own workload effectively and confidence to work autonomously.

4. Excellent time management skills with strong prioritisation and organisation skills.

5. Brilliant communication and interpersonal abilities – able to engage with stakeholders quickly and effectively.

6. Ability to handle confidential donor information.

7. Experience of using customer relationship management platforms (Rockinghorse uses e-Tapestry).

8. Commitment to Rockinghorse Children’s Charity’s mission, vision and values.

Desirable experience, skills and knowledge: 

1. Experience managing communications and/or marketing to support fundraising engagement and support.

2. Previous work experience with a non-profit, or charitable organisation.

3. Experience of using MailChimp or other CRM & email platforms.

4. Experience of making applications to charitable trusts and managing relationships.

5. Experience of major donor giving, prospecting and stewardship.

Work skills you’ll need on the job: 

1. Brilliant organisational skills.

2. Excellent people skills, adaptable and flexible in manner and approach.

3. Excellent written and verbal communication.

4. Ability to work on own initiative and as an active team member.

5. Ability to work under pressure and in a fast-paced environment.

Benefits of working for Rockinghorse Children’s Charity: 

· 25 days annual leave (prorated for part-time) plus bank holidays. 

· An additional day of annual leave on your birthday. 

· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.

· Cycle to work scheme. 

· Competitive pension scheme. 

· Employee and dependants’ health cash plan including access to an online GP and counselling. 

· Family leave including maternity, adoption, shared parental and paternity leave. 

· Ongoing opportunities for learning and professional development for staff. 

· Quarterly reward and recognition days for all staff. 

· Opportunity for flexible, hybrid and part-time working. 

· Subsidised car parking in Brighton. 

· Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

_______________________________________________

Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the eight essential elements of the person specification.

Your covering letter must address your experience, skills and knowledge against the eight essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the five desirable criteria, please outline these too. 

If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.

All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated Timeframes: 

· Application Deadline midnight 12th January 2025.

· Shortlisting w/c 13th January 2025. 

· Interviews will be Wednesday 22nd January 2025 in central Brighton.

Interviews will be with the CEO, the Head of Development & Philanthropy and Head of Fundraising and Partnerships and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.

The role will be available from 1st February 2025 onwards (depending on post holder’s availability).

To ensure our recruitment practices are inclusive and promote diversity, Rockinghorse Children’s Charity is committed to providing equal opportunities for all applicants. We welcome applications from people of all backgrounds and are dedicated to building a diverse and inclusive workforce. We actively encourage individuals from underrepresented groups to apply. If you require any reasonable adjustments to participate in the recruitment process, please let us know, and we will be happy to accommodate your needs.

About GISF
The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 130 member INGOs and offices in London and Washington, DC. GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovative security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM. We strengthen NGO security practice worldwide by:

• Maintaining and building from our expertise in humanitarian security risk management
• Offering trusted platforms for coordination and knowledge sharing
• Driving innovation, capturing best practice, and improving SRM capabilities.
• Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need

GISF was established almost 20 years ago, but only began operating as a legally-registered entity in February 2024. Our finance policies and procedures are compliant with relevant requirements, but require continued strengthening to align with growth plans.
 

The Job

• Part-time – working 15 hours per week
• Salary: up to £65,000 per year, pro rata (depending on experience)
• Reporting to: Executive Director
• Supervises: Finance Officer
• Location: London, UK

What We Offer

• 25 days of annual leave increasing after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• A focus on professional development, including access to overseas events, workshops, and training

Role Description
The Finance Manager plays a leadership role within GISF, overseeing all aspects of the organization's financial management and ensuring its long-term financial sustainability. This position not only leads the development and execution of GISF’s financial planning and systems but also drives the financial strategy, aligning it with GISF’s broader organizational goals and priorities.

Working closely with the Executive Director and as part of the Senior Leadership Team, the Finance Manager ensures that GISF’s financial operations support the organization's mission and strategic direction. The role includes providing expert financial guidance to GISF's partners and stakeholders to ensure financial interoperability and collaboration across projects. Additionally, the Finance Manager oversees all internal and external financial reporting, auditing, and statutory compliance, contributing significantly to the organization’s governance and decision-making processes.

By working with key internal teams, the Finance Manager ensures GISF’s financial stability, including managing reserve funds, overseeing payroll, grant budgeting, and financial reporting to donors. This role is pivotal in shaping GISF's financial strategy, advising on new income streams, managing relationships with external financial bodies, and ensuring the organization meets all statutory and donor requirements.

An onboarding plan will be negotiated with the successful candidate, for additional hours per week to be worked during the initial month/s of the role.
 

Key Responsibilities

Governance

• Collaborate with the Treasurer to produce financial reports and present them to the Board.
• Ensure timely and compliant financial submissions for the Annual Report.
• Oversee all internal and external audit activities, ensuring compliance with external regulatory requirements.
• Develop and monitor the implementation of GISF’s internal financial policies
• Ensure GISF’s compliance with all external and statutory regulations.

Strategy

• Lead the development of annual and long-term financial plans to support GISF’s strategic aims and maintain a stable financial base.
• Prepare and propose the annual budget, aligned with GISF's strategic priorities, for approval by the Senior Leadership Team, Governing Body, and relevant committees.
• Monitor GISF’s financial performance against the agreed annual budget and long-term forecasts.
• Provide timely and accurate financial information to key staff, aiding decision-making and enabling effective planning.

Internal Finance

• Provide expert advice and leadership to the Senior Leadership Team and Board on all financial matters, including cash flow, banking, value for money, and exploring new income streams.
• Support the Finance Officer in the execution of their duties.
• Manage GISF’s reserve funds and ensure adherence to the reserve fund policy.
• Lead the production and submission of GISF CIC accounts and financial statements, ensuring compliance with relevant financial regulations.
• Handle the preparation and submission of VAT returns.
• Liaise with external bodies such as HMRC, pension providers, banks, Companies House, and external accountants.
• Oversee GISF CIC’s payroll processes, ensuring timely and compliant execution.
• Ensure financial returns are completed accurately, on time, and in full compliance with statutory obligations.
• Where required, support the Operations Team with the implementation of of GISF’s procurement processes.

Programme Finance

• Lead the financial input for the development of budgets for new funding opportunities, ensuring full cost coverage in project proposals.
• Oversee the Finance Officer’s grant management, including the preparation of financial reports to donors, ensuring compliance with donor requirements.
• Provide training and support to Budget Holders and Budget Managers, ensuring they fully understand and are accountable for the financial aspects of their roles.

 
Person Specification

Qualifications/Experience/Skills/Knowledge

• Professionally qualified accountant ACA, ACCA or CIMA
• Experience of working within donor compliance frameworks, particularly USAID, FCDO and ECHO, or experience of other highly regulated programmes.
• Experience of governance and working within a governance framework
• Demonstrated ability to contribute to strategic decision-making
• Excellent communication skills, including ability to write policies and undertake formal presentations to staff and Board
• Strong management and leadership skills, both in relation to own staff, but also in relation to advising colleagues and in relation to ensuring employee engagement with change processes
• Able to make sound business decisions and identify key business opportunities and challenges
• Understanding and appreciation for overseas development work
• Knowledge of financial legislation, regulations and statutory frameworks, ideally including those relating to Community Interest Companies and the charitable sector
• Ability to network and establish good working relationships with a variety of contacts, comfortably engaging with people at a range of levels, as well as with those who have both significant and limited technical understanding of GISF’s work.
• Enthusiastic, willing to learn, and motivated by honing skills and working as part of a new team that is developing effective ways of working.
• Committed to the vision, mission and values of GISF.

About us

Margaret Pyke Trust has been a leader in contraception and sexual health for over 50 years. Today, in the UK, we train doctors, nurses and other healthcare professionals about contraception and sexual health, providing the broadest range of training in this area of healthcare. We believe that sexual and reproductive health is an essential part of overall health and wellbeing, and everyone has the right to high quality information and services.

Internationally, we develop projects by collaborating with organisations in low- and middle-income countries, to ensure improvements in sexual and reproductive health information and services. We are also working to change global policy, with our work highlighting why ensuring reproductive choice is a vital element of climate resilience. Removing barriers to family planning are critical issues for those who are passionate about improving health, gender equality, and empowerment, and equally for those who are passionate about the conservation of biodiversity and climate change. With reproductive rights being pushed back around the world, this is an important time to join a unique charity working to ensure everyone, wherever the live in the world, has access to high quality sexual and reproductive health services.

About the role

We are recruiting for a Training Manager, with an entrepreneurial and ‘can-do’ attitude, to join our small team and lead our UK healthcare professional training offer. This is a customer facing role and you will possess the ability to build and maintain professional relationships quickly, with a range of external clients and subject matter experts. With excellent written and verbal communication skills, you will approach your work with accuracy and attention to detail, ensuring you prioritise and plan your work to meet a variety of deadlines.

How to apply

To apply for the position of Training Manager, please submit your CV and a covering letter, of not more than two pages of A4, detailing your relevant experience, how it matches the criteria and why you are interested in this role. 

Deadline for applications: Midnight, Sunday 12th January 2025

Interviews scheduled: Week commencing 20 January 2025

We have an exciting opportunity for you to join our management team at our award-winning charity, as our North Yorkshire Home from Hospital Manager

Our Home from Hospital service helps people to be more confident and comfortable when returning home from hospital by rebuilding confidence and independence and preventing hospital re-admissions.

It also supports the hospitals to achieve safe and timely hospital discharges and positively contributes to patient flow and a smooth transition home for our clients.

The position we have on offer is to manage our Home from Hospital Co-ordinators working across North Yorkshire.

This is a full-time role – 37 hours per week.

Based in either our Skipton or Harrogate office with travel to hospitals across |North Yorkshire

Salary is £32,076 – £34,684

You will be self- motivated and driven, along with experience of working across organisational boundaries and in multi-disciplinary teams, within hospital environments.

You will be able to influence referral partners, promote and develop the service so it reaches its full potential, across a diverse geographical area.

You will have at least 3 years management experience, with the ability to effectively manage high performing geographically dispersed teams.

For an informal chat about this role please contact Julie Duerden at Carers' Resource.

The closing date for applications is noon on Monday 13th January 2025.

Interviews will be held on Friday 17th January 2025 in our Skipton office.