Operations Jobs

We’re looking for a warm, customer-focused individual who is passionate about delivering great service, creating meaningful connection with Stewardship’s customers and prospective customers, and helping those we serve be the best stewards of the resources God gives them.

You will be responsible for managing a team of Customer Service Executives who will be the first point of customer contact across all our service offerings. As such you will be training, mentoring and leading by example those you manage to build confidence and capability to build a high performing, excellent service-focused team. 

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

We are looking for a proactive Fundraising Assistant to complete our daily data management tasks and offer support to the fundraising team to help Bliss to raise more money to help babies born sick and premature.

The Fundraising Operations Team plays a crucial role in ensuring efficient supporter care and data management, ultimately helping to maximize Bliss' positive impact on babies.

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.

Role Summary 

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a confident data specialist with experience of overseeing effective, efficient data systems and processes to join our enthusiastic and passionate Fundraising department. 

Terms 

• Location: Hybrid (a minimum of three of your days over two weeks will be worked in the Bliss Head Office, London SE1)
• Salary: £25,000 FTE, Permanent
• Terms: 28-35 hours a week (Regular evening/weekend work (from home) at certain times during the year)

Role Details 

This role primarily focuses on managing and supporting data within the fundraising operations. Key responsibilities include overseeing income data in the Raiser’s Edge CRM and assisting the Senior Data Officer with daily data management tasks. Additionally, you will support the Community and Events team by providing data-driven insights to guide fundraisers, as well as assist other fundraising functions. The Fundraising Operations Team is essential in ensuring effective data management and exceptional supporter care, contributing to maximizing Bliss' impact on babies.

The ideal candidate will be able to demonstrate the following skills and experience: 

• Strong analytical abilities, with excellent problem-solving skills and the ability to use tools like Excel (including VLOOKUPs and pivot tables) to manage data effectively.
• Familiar with various fundraising techniques and the operational requirements of each, with experience in CRM systems such as Raiser’s Edge (preferable, but not essential).
• Able to work across multiple teams and adapt quickly to new environments, tasks, and challenges.
• Excellent administration skills, with a keen attention to detail and the ability to manage multiple tasks in a fast-paced setting.
• Skilled in time management, prioritizing workloads, and maintaining effective internal and external relationships.
• Exceptional written communication skills, with an ability to communicate with empathy and professionalism.

For more details please view the job description and person specification attached to this advert.  

How to apply  

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics) 
• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1,000-1,500 words long 

This information is used when shortlisting candidates for interview. 

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful. 

Recruitment Timeline  

The deadline for applications is 9am on Wednesday 15 January 2025. First round interviews will be held virtually (via zoom) on Tuesday 21 and Wednesday 22 January, with second interviews in person at our London Bridge office in w/b 27 January.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

About the role 

The Head of Quality and Member Service is a key role which will suit someone who enjoys the balancing of operational focus alongside working with external partners to develop and grow our services. You will oversee all aspects of quality and service delivery across our Skylight Services in Brent. This includes Engagement & Assessment, Coach Lead working, Learning, Volunteering and Member Involvement.

The role will lead operationally to ensure the services we provide have the greatest impact, are of the highest quality and is in compliance with internal case management standards and safeguarding practices. You will support and lead the local operational management team, providing guidance and oversight of all daily operations. Working alongside internal and external colleagues, the post-holder will get involved in our collaborative place-based working towards ending homelessness in Brent, including the Built for Zero work.

About you

• Experience of working at a management level in a relevant sector

• Considerable experience in leading, supporting and developing individuals and teams including managing staff performance.

• Proven ability to self-manage and successfully inspire, support, and manage others during a period of change.

• Experience of driving up quality, including through implementation of quality standards 

• Strong networking and partnership building skills, with a track record of developing referrals, pathways, and joint delivery to improve access to services for clients. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Two-days (pro rata) wellbeing days 

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 29 December 2024 at 23:59

Interview process: Competency and values-based interview + presentation to be prepared in advance.

Interview date and location: Wednesday 8 January 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT. 

Can I use Artificial Intelligence (AI) technology for my application?  
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.  

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.    

 
Registered Charity Numbers: E&W1082947, SC040094  

Finance Manager Accounting                

Salary: £52,000 - £57,000 + Excellent Benefits

Location: Hybrid with travel to London as required

Did you know that there are at least 20m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services? 

That’s nearly a third of all adults in the UK.

We are Fair4All Finance. We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services. 

We are continuing our work following our latest round of funding, and as a result we are now seeking a Finance Manager to ensure our financial operations are as impactful and efficient as our mission.

As our Finance Manager you will play a pivotal role in ensuring accurate financial accounting, effective treasury management, and streamlined processes that empower our teams. Specialising in Accounting, you’ll manage the integrity of our general ledger, oversee accounts payable/receivable functions, and design efficient processes to support financial transparency and operational excellence.

This role is ideal for a detail-oriented professional with a passion for technical accounting and the opportunity to make a positive impact through finance.

Key Responsibilities

• Lead audit processes, ensuring compliance with regulatory standards and maintaining robust financial controls.

• Oversee the integrity of the general ledger, including monthly close processes, reconciliations, and managing accruals.

• Optimise financial workflows for accounts payable (AP), accounts receivable (AR), and general ledger processes, simplifying tasks for non-finance teams.

• Supervise AP and AR functions, mentoring junior finance staff and ensuring accuracy and efficiency.

• Manage technical accounting responsibilities, including compliance with UK accounting standards (e.g., FRS102 or IFRS).

• Handle treasury management activities, optimising cash reserves and ensuring alignment with financial forecasts.

• Ensure accurate payroll and salary journal processing, collaborating with HR to resolve discrepancies.

• Produce insightful management accounts and comprehensive funder reporting, supporting budget holders and organisational transparency.

• Maintain precise financial records, contributing to strategic planning and data integrity.

• Collaborate with stakeholders across the organisation, acting as a trusted advisor on financial processes and decisions.

Essential experience:

• Qualified Accountant (ACA, ACCA, CIMA) with strong technical accounting expertise.

• Proven experience in financial management, audit, and compliance.

• Proficiency in optimising AP/AR and ledger workflows.

• Strong analytical skills with a meticulous approach to detail and accuracy.

• Excellent interpersonal and communication abilities, with experience working collaboratively with non-finance stakeholders.

• Ability to work independently in a small, agile organisation

Desirable experience:

• Experience working in a small business, not-for-profit, charity, NGO, public sector, or finance organisation. 

Personal Characteristics

• Thrives in a dynamic, resource-constrained environment, effectively juggling varied tasks and responsibilities.

• Takes initiative to optimise processes and improve outcomes, demonstrating a solutions-focused mind-set.

• Builds strong relationships across departments, promoting teamwork and shared goals.

• Exceptional ability to explain complex financial concepts in an understandable manner for non-finance colleagues.

• Dedicated to the values and mission of the not-for-profit sector, with a genuine desire to create positive impact

Who are Fair4All Finance?

We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services. 

Founded in 2019, we are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.

Our vision is of a society where the long-term financial wellbeing of all people is supported by a fair and accessible financial sector. 

Our Benefits include:

Financial Security:

• Pension (2:1), group life assurance, critical illness, and income protection, family leave

Wellbeing:

• 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)

Personal & Professional Development:

• Individual discretionary Training budget

• Book Club – mission aligned, up to 4 per year

Fair4All Finance is dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve. We value different perspectives, experiences, and expertise, encouraging everyone to grow and contribute fully. We welcome applications from all backgrounds, including age, gender identity, disability, marital status, race, sexual orientation, pregnancy, and socioeconomic status.

We ensure fair and equitable treatment for all team members and applicants and actively recruit from a diverse candidate pool. We are open to making reasonable adjustments to support candidates and promote flexible working for a healthy work-life balance.

To apply, submit your application by close of business Friday, 17th January. Interviews will be held throughout January. We reserve the right to close the role before the end date, should we reach an appropriate number of applicants. 

Please note that your application will be reviewed through a blind, unbiased process, so be sure to provide clear, specific examples in your responses.

I am delighted to be working with an amazing human rights organisation in search of an Executive Assistant to the CEO. This is a part-time (4-days a week), hybrid/London based (1 day a week from home), temporary role for 6 – 8 weeks. As EA your role will be to provide administrative and governance support to the CEO, Trustees, and COO, ensuring the smooth operation of the organisation. Assist with operational tasks and contribute to strategic goals.

Key Responsibilities:
CEO Support: Manage diary, meetings, correspondence, travel, and prepare presentations and briefings. Ensure follow-up on key actions.
Governance: Organise Trustee meetings, prepare agendas, take minutes, handle documentation, and assist with trustee recruitment and inductions. Coordinate statutory requirements and annual reports.
Operational Assistance: Support enquiries, events, and administrative tasks for the operations team. Review and improve governance processes.

If you have the above skills and experience and are immediately available (January start) please apply for this role online today!

The Communications Coordinator will work closely with the Communications & Marketing Manager to deliver effective Guild communications, as part of the Operations Directorate.

This role will deliver a range of communications activities for the organisation, ensuring the Guild’s messages are consistent, professional and effective at all times and develop and deliver communication campaigns and activities which engage the Guild’s members, further the organisations brand and maximise exposure across a range of platforms.

Success in the role will require a highly student and customer focused approach together with an emphasis on teamwork. The role involves collaboration with internal and external stakeholders, acting as a positive ambassador for the Guild and facilitating under-represented groups to find a comfortable place here.

The Benefits

We offer great benefits including:

• 5 days close down during Christmas, and 2 during Easter each year, in additional to bank holidays and 21 days annual leave, rising to 26 days after 5 years’ service (meaning you will not work during Christmas, New Year or Easter).
• Full sick pay from the moment you start working for us.
• A comprehensive suite of basic training for all employees which includes Equality & Diversity, Mental Health Awareness and Data Protection
• Discounted membership rates at University of Birmingham Sport & Fitness
• The opportunity for new staff to join the NEST pension scheme. The Guild contributes a matched payment of between 4-6% of your salary
• A range of wellbeing benefits

We are a Times 100 Best Companies to Work For employer and in our most recent staff survey (April 2024) 80% of our staff said they would recommend this organisation as a good place to work.

The Guild of Students is committed to equality, diversity and inclusion and welcomes applications from all members of the community.

Key information

Location: Bristol, Manchester, Newcastle, Nottingham, or London

Hours: 37.5 hours

Start date: February 2025 (we are happy to work with you and your notice period)

Duration: Full-time, Permanent

Salary: £45,065 - £50,215 per annum if based in London. £42,490 -£47,640 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12pm, 17th January 2025

The Assessment Centre for this role will consist of an interview, a written assessment and a presentation (you will be given a brief to prepare in advance for this). Assessment Centres will take place on 24th January.

Early applications are encouraged, as we will assess applications and schedule interviews on an ongoing basis.

About upReach

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report. 

Role Summary

The Head of Sector Programmes plays a significant role in  the strategy, design and delivery of our programme of support for students exploring their career options. This includes managing a team of Programme Managers who lead their own teams of Programme Coordinators to deliver key upReach programmes, planning high quality events, managing relationships with external stakeholders, and evaluating impact.

They will report to the Director of Programmes, and will be a member of the Programmes Senior Leadership Team, taking responsibility for the development and implementation of an effective programme design and strategy.

RESPONSIBILITIES 

Head of Sector Programmes: This person will contribute to upReach's mission by working to ensure the smooth running of upReach’s core programmes, focused on our sector-specific support. They will work closely with the Director of Programmes to provide oversight and strategic input for upReach’s student-facing programmes, setting the direction of travel and monitoring progress.

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit. 

PROGRAMME MANAGEMENT AND DESIGN 

Make strategic decisions regarding the design and delivery of our sector programmes of support for students, creating a 12 month plan in advance of the start of each recruitment cycle. 

Oversee multiple sector programmes, working closely with Programme Managers to monitor efficacy and ensure that high-quality, targeted interventions are delivered.

Guide the Programmes Team to design learning journeys (including events & opportunities) for Associates, in addition to the development of the resources, planning and delivery of events and opportunities relevant to the unique needs of the participants on our sector programmes. 

Manage and track team progress to ensure that all organisational OKRs regarding programmatic impact are achieved and reported on to the Board of Trustees.

Be part of the Programmes Senior Leadership Team, setting Programme strategy and agreeing focus areas of the Programmes team to ensure that upReach maintains/improves its impact. 

Take on a Deputy Responsibility for a key strategic area of organisational need within the Programmes team. 

Work with the Partnerships Team to make strategic decisions about new opportunities to grow upReach's existing and new partnerships.

TEAM MANAGEMENT

Manage a team of Programme Managers in a variety of locations, providing weekly 1-to-1 check-ins, reviews and personal development support. This includes coaching and enabling them to guide Programme Coordinators in their teams to manage day-to-day partnership responsibilities and relationship management.

Act as a role model within the Programmes Team, engaging in all programme interventions and activities to ensure successful, high quality programme delivery is embedded throughout the team.

Support with oversight of professional development within the Programmes Team, including objective setting, performance reviewing and appraisals.

Act as a Sponsor on key strategic Programmes projects, providing oversight and guidance to junior team members.

SKILLS 

The ideal candidate for Head of Sector Programmes should display these skills: 

Programme management at a senior level, including implementing and delivering interventions and guiding teams to meet objectives.

Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners, all levels of employees across the organisation and Trustees.

Strong ability to manage, coach and train teams.

Strong problem-solving skills and excellent organisational skills, to manage a varied workload.

Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.

EXPERIENCE

To be successful, it is anticipated that you would have substantial knowledge and experience in:

Delivering all aspects of a programme end to end, from design to delivery and reporting and evaluation.

Overseeing multiple programmes simultaneously, ensuring consistent and high-quality delivery across all programmes.

Making complex decisions taking into account beneficiary needs, stakeholder needs, wider organisation strategy and the mission of the charity.

Driving unique programme Objectives and Key Results and contributing to wider organisational strategy, intervening and supporting where necessary to ensure these are both met.

Partnership management, in the corporate or charity space.

Working directly with key stakeholders to manage and grow a relationship and/or partnership. 

Managing and motivating a team remotely across different locations. This will also involve overseeing team performance and managing this where appropriate.

Managing individuals at different levels, including managers, and providing coaching and training to teams.

Taking a lead on finding solutions to problems, within a fast-paced environment.

Team Culture & Benefits: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

Flexible 37.5 hour week, around core hours of 10am-4pm. Hybrid working based in any of our 5 offices.

Statutory Holiday Entitlement of 25 days plus bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

Birthday leave.

Enhanced Parental Leave beyond statutory requirements for all team members. 

3% Pension Contribution, this increases to 5% after 5 years of working with us. 

Cycle-to-work and Tech buying scheme.

Monthly socials.

Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

Personal Development Budget, activated after 6 months in the role.

The opportunity to participate in our fantastic staff networks: 

Disability and Inclusion Network

Ethnic Minorities Network 

Green Network 

LGBTQ+ Network

Mindfulness Network

Parents and Carers Network 

Socio-Economic Background Network

Ready to apply?

Applications close at 12pm, Friday 17th January.  Early applications are encouraged as we will be scheduling interviews on an ongoing basis. 

Equal Opportunities

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

At upReach, we are committed to being an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We strongly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Do you have retail and people management experience? Do you have a passion for delivering great standards and developing your team? Do you want to be part of something exciting that will truly make a difference to the lives of people around you?

Then we might have the perfect job for you!

Retail Shop Manager and Assistant Shop Manager roles - Brockworth
Location: Brockworth, Gloucestershire
Shop manager salary: £25,340.04 FTE (32-40 hours per week, across 4-5 days)
Assistant Shop manager salary: £23,880.12 FTE (24-40 hours per week, across 3-5 days)
Duration: Permanent

At Great Western Air Ambulance Charity, we’re going big on charity retail. We already have nine shops located in Westbury-on-Trym, Yate, Cheltenham, Gloucester, Cinderford, Bath, Thornbury and Keynsham but plan to open up to four new shops a year over the next five years, giving our charity a physical presence in the heart of communities we have served since 2007. Our Brockworth shop is one of our next to open so this is a superb opportunity.

The shops will sell a variety of goods, as well as being a hub for our charity activity locally. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.

We are looking for an experienced retail staff who can lead and support the financial delivery, team engagement and community presence in our new Portishead shop. In return, we offer a competitive salary, the opportunity to be part of an amazing retail team and involvement in the exciting variety that retail growth will bring. We also believe strongly in developing individuals’ leadership skills and provide leadership development opportunities.

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

We actively encourage applications from candidates from a range of backgrounds and experiences as part of our keen commitment to equality, diversity and inclusion. GWAAC puts people first and upholds a culture of safeguarding.

Please Note: All retail staff are required to undertake a Basic DBS check due to their contact with vulnerable people and the public. Further information can be accessed in our Ex-Offenders Policy which is accessible on the website.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

To enhance service accessibility for parents, carers, and families through supervising first point of contact delivery (staff and volunteers) and providing safeguarding support.

Working closely with Operations Managers to ensure records are kept with exceptional accuracy and quality. 

We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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Are you a fantastic leader who is passionate about supporting young people into employment?

The King’s Trust is currently going through an exciting period of development. We have ambitions to grow our employability offer to young people by providing them with face-to-face support into employment. To help us on this journey we are looking for passionate and motivated individuals to lead our dynamic teams to work with young people either directly through 121 work or the delivery of programmes. We need a fantastic leader to help us achieve our ambitions across London.

This role will involve leading a team of delivery staff working to support young people across London.

As part of the Leadership Team, you will be responsible for overseeing the delivery of our range of employability programmes. Working collaboratively to develop and implement our delivery plan and ensure we meet targets. As a Delivery Manager, you must lead the effective delivery by your team, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

A background in employment-based programmes would be good, the ability to build great relationships and if you can inspire colleagues would be fantastic.

To be successful in the role of Service Delivery Manager, you will be able to engage in challenges with optimism and resilience and be adaptive and flexible – embracing change and innovation.

If you are up for a challenge and working in a great team, we would love to hear from you.

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

About the role

The IT Operations team is essential to our organisation, empowering staff and volunteers with the technology skills needed to advance our human rights mission. As a Technology Training and Support Analyst, you will develop and deliver engaging technology training programs, create user-friendly materials, and provide first and second-line technical support. You will collaborate with various teams to enhance technology adoption across the organisation, ensuring our people are equipped to make the most of our digital tools.

More details can be found by downloading the job description from our careers portal.

The role may be for you if:

• You have experience in developing and delivering technology training programs and workshops, tailoring content to various skill levels and creating comprehensive training materials like user guides and e-learning content.
• You possess strong technical support skills, with proven experience in providing 1st and 2nd line support, troubleshooting hardware, software, and network issues to ensure timely resolution and minimal disruption.
• You excel in communication and stakeholder engagement, building strong relationships across departments, effectively conveying technical concepts to non-technical audiences, and promoting technology awareness and adoption.
• You are proactive in continuous improvement, always looking for opportunities to enhance training and support services, leveraging new methodologies, and fostering a culture of continuous learning.
• You collaborate and positively contribute to an inclusive culture.

Our commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be actively anti-racist. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days of annual leave (29 after five years), plus bank holidays (pro-rated for part-time) and 3 wellbeing days. Employee pension contributions of 2-5% are matched at 6-9%, and we offer 6 months full pay for family leave. We support flexible working arrangements such as compressed hours and job shares.

Apply for this role

This vacancy may close earlier than the stated deadline if a high volume of applications is received (if you have started an application in our portal, you will still have the opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background and people with a disability to help us achieve a balanced representation in our workforce.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If you prefer to apply in a different format or require adjustments during the process, please get in touch. To support all candidates to perform their best at the interview, we send questions 24 hours in advance. We are a disability confident organisation.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion, and hybrid working.

Job Opportunity: Service Manager (Part-Time)

We are looking for an experienced and dedicated Operations Manager to oversee a Learning Disabilities service. This is a part-time role with flexibility in working hours (either 3 full days or every day with shorter hours).

Key Responsibilities:

• Oversight & Management: Oversee the day-to-day operations of two neighbouring Learning Disabilities Schemes
• Management Accounts: Attend management accounts meetings and provide necessary reports
• Accident Reviews: Review and sign off on accident reports within the service
• Service Audits: Conduct audits across the service, focusing on areas such as medication, risk assessments, and health & safety
• Support Plans & Risk Assessments: Sign off on support plans and ensure risk assessments are completed and updated
• Health & Safety Checks: Ensure that all health and safety standards are maintained and upheld across the schemes

Requirements:

• Car Driver
• Managing operations and overseeing service standards in similar settings

Flexibility:

• This part-time position allows you to work 3 full days or every day with fewer hours, offering a great work-life balance

If you are a proactive, experienced leader with a passion for quality care and operational excellence, we'd love to hear from you!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Team: Retail

Location: Arbroath

Work pattern: 14 hours on a rota basis (to include weekends)

Salary: Up to £8,400 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th January 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

About GISF
The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 130 member INGOs and offices in London and Washington, DC. GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovative security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM. We strengthen NGO security practice worldwide by:

• Maintaining and building from our expertise in humanitarian security risk management
• Offering trusted platforms for coordination and knowledge sharing
• Driving innovation, capturing best practice, and improving SRM capabilities.
• Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need

GISF was established almost 20 years ago, but only began operating as a legally-registered entity in February 2024. Our finance policies and procedures are compliant with relevant requirements, but require continued strengthening to align with growth plans.
 

The Job

• Part-time – working 15 hours per week
• Salary: up to £65,000 per year, pro rata (depending on experience)
• Reporting to: Executive Director
• Supervises: Finance Officer
• Location: London, UK

What We Offer

• 25 days of annual leave increasing after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• A focus on professional development, including access to overseas events, workshops, and training

Role Description
The Finance Manager plays a leadership role within GISF, overseeing all aspects of the organization's financial management and ensuring its long-term financial sustainability. This position not only leads the development and execution of GISF’s financial planning and systems but also drives the financial strategy, aligning it with GISF’s broader organizational goals and priorities.

Working closely with the Executive Director and as part of the Senior Leadership Team, the Finance Manager ensures that GISF’s financial operations support the organization's mission and strategic direction. The role includes providing expert financial guidance to GISF's partners and stakeholders to ensure financial interoperability and collaboration across projects. Additionally, the Finance Manager oversees all internal and external financial reporting, auditing, and statutory compliance, contributing significantly to the organization’s governance and decision-making processes.

By working with key internal teams, the Finance Manager ensures GISF’s financial stability, including managing reserve funds, overseeing payroll, grant budgeting, and financial reporting to donors. This role is pivotal in shaping GISF's financial strategy, advising on new income streams, managing relationships with external financial bodies, and ensuring the organization meets all statutory and donor requirements.

An onboarding plan will be negotiated with the successful candidate, for additional hours per week to be worked during the initial month/s of the role.
 

Key Responsibilities

Governance

• Collaborate with the Treasurer to produce financial reports and present them to the Board.
• Ensure timely and compliant financial submissions for the Annual Report.
• Oversee all internal and external audit activities, ensuring compliance with external regulatory requirements.
• Develop and monitor the implementation of GISF’s internal financial policies
• Ensure GISF’s compliance with all external and statutory regulations.

Strategy

• Lead the development of annual and long-term financial plans to support GISF’s strategic aims and maintain a stable financial base.
• Prepare and propose the annual budget, aligned with GISF's strategic priorities, for approval by the Senior Leadership Team, Governing Body, and relevant committees.
• Monitor GISF’s financial performance against the agreed annual budget and long-term forecasts.
• Provide timely and accurate financial information to key staff, aiding decision-making and enabling effective planning.

Internal Finance

• Provide expert advice and leadership to the Senior Leadership Team and Board on all financial matters, including cash flow, banking, value for money, and exploring new income streams.
• Support the Finance Officer in the execution of their duties.
• Manage GISF’s reserve funds and ensure adherence to the reserve fund policy.
• Lead the production and submission of GISF CIC accounts and financial statements, ensuring compliance with relevant financial regulations.
• Handle the preparation and submission of VAT returns.
• Liaise with external bodies such as HMRC, pension providers, banks, Companies House, and external accountants.
• Oversee GISF CIC’s payroll processes, ensuring timely and compliant execution.
• Ensure financial returns are completed accurately, on time, and in full compliance with statutory obligations.
• Where required, support the Operations Team with the implementation of of GISF’s procurement processes.

Programme Finance

• Lead the financial input for the development of budgets for new funding opportunities, ensuring full cost coverage in project proposals.
• Oversee the Finance Officer’s grant management, including the preparation of financial reports to donors, ensuring compliance with donor requirements.
• Provide training and support to Budget Holders and Budget Managers, ensuring they fully understand and are accountable for the financial aspects of their roles.

 
Person Specification

Qualifications/Experience/Skills/Knowledge

• Professionally qualified accountant ACA, ACCA or CIMA
• Experience of working within donor compliance frameworks, particularly USAID, FCDO and ECHO, or experience of other highly regulated programmes.
• Experience of governance and working within a governance framework
• Demonstrated ability to contribute to strategic decision-making
• Excellent communication skills, including ability to write policies and undertake formal presentations to staff and Board
• Strong management and leadership skills, both in relation to own staff, but also in relation to advising colleagues and in relation to ensuring employee engagement with change processes
• Able to make sound business decisions and identify key business opportunities and challenges
• Understanding and appreciation for overseas development work
• Knowledge of financial legislation, regulations and statutory frameworks, ideally including those relating to Community Interest Companies and the charitable sector
• Ability to network and establish good working relationships with a variety of contacts, comfortably engaging with people at a range of levels, as well as with those who have both significant and limited technical understanding of GISF’s work.
• Enthusiastic, willing to learn, and motivated by honing skills and working as part of a new team that is developing effective ways of working.
• Committed to the vision, mission and values of GISF.