Operations Director Jobs

At Hope at Home, we believe no survivor of modern slavery should ever have to live on the streets.

This is an exciting new role joining Hope at Home’s Senior Leadership Team with the scope to make a real difference in people’s lives and shape the direction of the charity. You'll work closely with the Operations Director, CEO and a range of stakeholders to manage the development and day-to-day running of Hope at Home’s housing service. You will be joining the charity in an exciting period as we are embarking on setting Hope at Home’s new three-year strategy in a collaborative process that your role will directly feed into and will be guided by input from our service users.

Hours: 35 per week.

Reporting To: Operations Director but as this is a pilot project, you'll be expected to work closely with CEO and Operations Director.

Location: Home working with regular travel along M1 corridor between Sheffield and Derby, you'll need to live within 1 hours travel of these key locations.

Benefits: 33 days holiday including bank holidays (increasing by 1 day a year up to a maximum of 38 days), flexible working arrangements, employee pension scheme at 5%, travel costs (including mileage), free eye tests, access to Employee Assistance Programme, a well-being focused work environment, a friendly, passionate team and the opportunity to join a well respected organisation at an exciting stage of its development.

The Role: 

Planning the project set up

Over the first 6 months of the role and in conjunction with the CEO and Operations Director, you will plan and begin execution of the housing pilot.  This will include the development of a fully costed project plan.

Part of the project set up will include working with a wide range of stakeholders:  Local Authorities, Landlords or housing providers, Registered Providers, Funders and relevant regulatory bodies. 

You will be responsible for securing the use of suitable properties, working with contractors to ensure maintenance and establishing all relevant policies and procedures to ensure legal compliance and best practice are followed as well as developing standard operating procedures for service delivery.

With excellent communication skills and working knowledge, you will establish relationships with relevant Housing Benefit departments to ensure income is secured on behalf of our residents and work on gaining Supported Exempt Accommodation Status.

 

Planning for service delivery

Your role will involve the development and oversight of case management support to all residents, including recruiting and line managing support workers.

Taking into account the wishes and needs of the residents, you will develop a high-quality service which meets regulatory standards and compliance with Regulator of Social Housing Standards.

As a pilot, you will work in conjunction with the Operations Director to monitor outcomes and evaluate the service to ensure we are meeting agreed expectations.

How to apply: Download our application pack for more details.

Job Title - Head of Finance and Operations

Contract - Permanent

Hours - Full time, 35 hours per week (However, we will consider part-time at 28 hours per week)

Salary - £48,000 - £58,000 per annum

Location - London office, Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with bases in Colchester and Leeds. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This senior role will provide financial and operational leadership and management for CCLC, particularly focussed on the Legal Practice Unit and the Policy and Practice Change team. Through systematic and efficient management, the post holder will play a pivotal role in CCLC’s financial and operational sustainability.

The role will oversee the smooth running of the London and Colchester offices through oversight and line management of finance, operations and administrative staff. The post holder will support the Managing Director of Legal Practice and Children's Rights and department heads in the successful running of our services. Where appropriate they will deputise for the Managing Director on financial, operational and compliance matters.

Managing a small finance team, the role will hold primary responsibility for specialist financial functions within CCLC, particularly legal aid billing. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who focus on grant fund management and overall accounting for CCLC.

The role would suit a highly organised and efficient business support professional with experience of financial management within the legal or charity sector. In particular, candidates with experience of legal billing and more specifically, civil legal aid billing, are welcomed. However, we recognise that this is a highly specialised and niche field. As such, candidates with broad operational and financial management experience but a strong aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems will be considered.

This is a largely office-based role in order to fully provide support to the finance and operations team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period (to be negotiated with the successful candidate).The finance team are split between the London and Colchester offices and the post holder should expect some travel.

Whilst this is a full-time position, we will consider requests for part-time working and we will endeavour to offer some flexibility with days and hours to be agreed.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Monday 6th January 2024 23.59pm (Please note, we reserve the right to close this advertisement early if we receive a suitable amount of high quality applicants to take forward to interview prior to the closing date)

Test and Interview date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Inter Mediate (IM) is a peacemaking charity supporting confidential negotiations in some of the world’s most challenging conflicts. We are small,friendly, fast-paced, flexible and passionate about what we do. The role is hybrid - 2 days a week in our central London (Westminster) office and 3 days at home.

The role of Personal Assistant is primarily to organise all aspects of the Executive Director (ED’s) busy schedule including diary management and travel arrangements, enabling her to focus on the overall direction, management and administration of all aspects of IM’s work. The PA also assists the Operations Director with the smooth running of IM’s office.

You will have at least 3 years of relevant experience in a small/medium charity or comparable institution.  You are comfortable working in a fast-paced environment, can operate successfully in high pressure, sensitive political environments, and provide support to high-level leaders and diplomats. The role entails working across time-zones and therefore ability and willingness to be flexible around working times is essential.

You have exceptional people, organisational and diary management skills and are willing to take an “all-hands-on-deck” approach when required. Your written and spoken English are excellent.A keen interest in international relations and politics and relevant additional language skills are highly desirable.

Applicants must have the right to work in the UK as this role is not eligible for visa sponsorship.

Joint Operations Director
Salary: £95,000 per annum 
Hours: 37.5 hours per week, flexitime
Location: Head office in Exeter, with opportunities to work remotely.
Duration: Permanent

The Role

The Joint Operations Director (JOD) is a new role at Devon Air Ambulance, bringing together the leadership of all staff involved in the safe and effective delivery of outstanding services to patients. You will provide strategic leadership to our operational staff to ensure we deliver against our strategic objectives for prevention, treatment and recovery. The JOD will need to achieve the right balance between compliance and freedom within boundaries to support innovation and empower team members. The role will be part of the Senior Leadership Team and will also be a Director of the Trading Company. 

The Candidate

We're seeking an inspirational leader who is collaborative and open and can provide cross-departmental support to all teams, with the ability to achieve strategic goals. The ideal candidate will be able to role model a culture of integrity, honesty and openness with demonstrable experience of working in regulated environments. They will have excellent interpersonal skills and be able to build effective partnerships with internal and external stakeholders, including the Civil Aviation Authority (CAA) and Care Quality Commission (CQC). The candidate will have high levels of resilience and be able to synthesise highly complex and sensitive information, communicating it clearly especially where there are barriers to understanding. As the role will require engagement with communities, staff and supporters across the county, it is essential that the candidate has a full driving licence. 

The Package

Salary: £95,000 per annum.

As a valued member of the team, you will have access to a wide range of employee benefits including:

• 25 days annual leave plus 8 bank holidays (pro rata), rising to 27 days with length of service
• Occupational Maternity/Paternity & Adoption leave
• Paid time off for fertility treatment
• Pension scheme, 6% employer contributions
• Occupational sick pay scheme
• Counselling and financial wellbeing services
• Access to electric vehicle lease cars through salary sacrifice 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

The closing date for applications is midday on Tuesday 10th December 2024.

Interviews will be a two-stage process and held in person at Head Office, Exeter.

1st interview - 6th/7th January 2025
2nd interview - 14th/15th January 2025

Disclaimer: Devon Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Due to the nature of this role, offers of employment are subject to a satisfactory enhanced DBS check and references.

No agencies please.

This exciting new management role within our operations team is an excellent opportunity for the right candidate to use their experience within a supported housing environment and help us to continue providing services of the highest standards for the people who need them.

We are looking for someone who is passionate about making a difference, and dedicated to achieving excellence.  This role seeks a highly skilled and experienced manager with a background in supported housing to lead across the organisation in quality assurance and regulatory compliance.  We are looking for a strong and capable team player to work alongside our Operations Manager and group of Registered Managers across our residential care homes for older people and housing communities for women and young people.  As a line manager for our community leads, previous people management experience is essential.

Working to help Keychange deliver the best support to our service users, this will be a varied role, including ensuring that our services comply with regulatory requirements, overseeing the delivery of our quality assurance framework, empowering our registered managers to deliver the highest standards of care and support, and assisting our Director of Operations in the smooth daily running of all operations across our nine community sites.

As a Christian organisation, we would ask that all applicants are sympathetic to our faith basis and values.

This role would be hybrid, based out of our Central London office, with UK travel to our community sites essential.

For more information please see the full job description with key responsibilities around quality assurance, regulatory compliance, reporting, team leadership and organisational culture.  Please ensure that you outline how your experience fits our person specification in your cover letter. 

Interviews will be ongoing for candidates who can demonstrate the experience and attributes required, and we reserve the right to close the application process early.

Keychange is an equal opportunity employer and welcomes applications from candidates of all backgrounds.  We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Trinity House is a charity dedicated to safeguarding shipping and seafarers, providing education, support and welfare to the seafaring community with a statutory duty as a General Lighthouse Authority to deliver a reliable, efficient and cost-effective aids to navigation service for the benefit and safety of all mariners.  Its Corporate Department runs one of the UK’s largest maritime charities with an endowment of c£250m as well as a Fraternity comprising distinguished members of the maritime community.

The Department is establishing a new post of Head of Operations and Change Projects to take responsibility for the specific operational outputs set out in the Role Description together with the management and delivery of an agenda of innovative Change Projects commissioned by the Corporate Board.  Please see attached job description for further information about this exciting opportunity.

To apply, please submit a CV and a covering letter of no more than 2 sides of A4.

Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.

We are looking for someone to join our team as HR Operations Manager. The HR Operations Manager will play a crucial role in supporting the employee lifecycle and employee experience here at Battersea, developing and aligning HR practices with Battersea’s strategic objectives. 

The role ensures the efficient and customer focused functioning of the department’s daily operations, with oversight of the resourcing team and leading on policy review and development, the continuous improvement of people processes, HR compliance, and budgeting and contract management. It will also lead to the development, coordination and delivery of key projects which enable the delivery of our People Strategy.

The ideal candidate will be Level 7 CIPD qualified (or equivalent through experience), with experience in a HR management role, successfully leading, managing, motivating, and developing a high performance team.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.   

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 22nd December 2024
Interview date(s): w/c 13th January 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Future Men is at a pivotal moment in the organisation’s history, seeking to expand operations and support more boys, young men, men, their families, and their communities. We are looking for an Operations Director to lead the company's operational functions, ensuring that operational processes are aligned with the organisation's overall goals. This role requires a dynamic leader who can contribute to the company's strategic growth and work closely with senior management to foster a positive work environment and ensure operational efficiency.

At Future Men, through our practice-led services, we work with boys and men from childhood through to Fatherhood, to help them become healthy, dynamic, future men. From structured school programmes, to individual one-to-one sessions and outreach work, we provide the vital support and advocacy that changes boys and young men’s lives for the better. We focus our work with boys and men who face structural discrimination and disadvantage, including discrimjination relating to race, income, and community.

CLPE is based in our beautiful Grade 2 listed building in Southwark. Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. We have a friendly, talented and committed team working both from the Centre and remotely. The post holder would be required to work at our Centre at least one day per week but may work remotely for the remainder of their hours.

We are currently undergoing a restructure of the team. This is a new role, reporting to the Finance & Operations Director, and line managing our Finance Administrator. Estimated at 22.5 hours per week with flexible allocation Monday-Friday, and can be offered as year-round or term-time only. On application, please detail your availability and preferences for working patterns, and year-round or term-time only.

Key responsibilities: 

• Ensure accurate and timely financial and management accounting reports are produced each month, that include full-year accounting forecasts and 18 month cashflow forecasts 

• Devise and maintain financial systems, procedures and internal controls for current and new work streams including online developments, grants and funded projects ensuring compliance with administration and financial regulations in relation to charity, trust and company law and regulations and funder requirements.

• Oversee procurement processes in line with the Manual of Authorities, including management of supplier contracts, working with the Centre Manager. This includes, but is not limited to, all contracts relating to the provision of services such as human resources, cleaning and maintenance, IT and reprographics, health and safety. Make timely payments to suppliers and staff using online banking.

The person we are looking for will have: 

• a formal accountancy qualification

• amazing organisational skills and the ability to work and manage others under pressure 

• excellent attention to detail and a commitment to evolving systems and processes that make everything more efficient 

• the ability to liaise and communicate effectively with a wide range of people within and outside of the organisation 

• a willingness to engage, negotiate and hold suppliers accountable for quality service provision 

A generous holiday allowance is provided - 30 days a year for a full time role plus Bank Holidays and closure between Christmas and New Year. 

If you are interested in being part of our team and taking on this key role, we’d love to hear from you. We are scheduling interviews as applications are received. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.

We are looking for an exceptional Finance & Operations Director, for an interim one-year period, to help us ensure that all aspects of the charity and the Centre run smoothly and efficiently, and to provide effective financial management.

We are based at our beautiful Grade 2 listed building in Southwark. Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. We have a friendly, talented and committed team working both from the Centre and remotely. The post holder would be required to work at our Centre at least one day per week but may work remotely for the remainder of their hours.

As we are currently undergoing a restructure of the team, we will consider most models of part-time hours, from 2 to 4 days per week, year-round or term-time only. On application, please detail your availability and preferences for working between 15 and 30 hours per week.

Reporting to our Chief Executive, our Director of Finance and Operations (DFO) will:

· Lead in the production of financial planning, reporting, monitoring and forecasting that assists in making sound financial management and strategic decisions. 

· Oversee the management of CLPE finances prudently to deliver excellent service within budget. 

· Act as the Company Secretary ensuring the charity’s compliance with the requirements of Companies House and the Charity Commission.

The person we are looking for will have:

· a formal accountancy qualification (ACA/ACCA/CIMA)

· amazing organisational skills and the ability to work and manage others under pressure

· excellent attention to detail and a commitment to evolving systems and processes that make everything more efficient

· the ability to liaise and communicate effectively with a wide range of people within and outside of the organisation

· knowledge of building management is desirable

· a willingness to engage, negotiate and hold suppliers accountable for quality service provision

A generous holiday allowance is provided - 30 days a year for a full time plus Bank Holidays and closure between Christmas and New Year.

If you are interested in being part of our team and taking on this key role, we’d love to hear from you. We are scheduling interviews as applications are received. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.

We are seeking an experienced Head of HR Operations to join the Jewish Care people team. As Head of HR Operations, you will report into the Director of People and develop/ lead our HR Business partnering and HR Advisory (ER specialists) team.

This role will be part of the Jewish Care Senior Leadership Team (SLT) and play a key role in helping to shape and deliver our People Strategy.

Key deliverables include:

Ensuring an effective and value add Business Partnering service to the wider business
Leading and empowering the HR Advisory team to efficiency and compliantly resolve ER issues
Reviewing and crafting organisational HR policies, and keeping abreast of changes to employment law
Partnering with senior business leaders to deliver People related change

You should have / be:

An experienced HR leader who has led ER or Business Partnering teams
Qualified at CIPD Level 7
A robust understanding of employment law
Experience of working in a change environment and supporting the business in change initiatives

We are looking to recruit an Operations Manager who is passionate about our vision, highly organised with an aptitude for detail, processes and prioritisation and who will enjoy enabling a positive experience for our guests and team.

The Greenhouse at Barnes Close is a 36-bed ecumenical retreat and education centre in what was once a Cadbury family home. We are passionate about bringing together faith and action in ways which are relevant to the times we are living in. As such, we offer this sacred space and a programme of retreats, for those working towards the flourishing of their own communities and those in need of rest, reflection and healing.

We are incrementally developing the fabric of our comfortable and inspirational place and we are developing our growing team. Our team operates as a small faith community, learning together and being held in a daily rhythm of prayer.

We are a place for rooted faith and flourishing communities. Within this vision our objectives are:

· To care for this sacred space and to make it available and accessible to all

· To develop our peace and reconciliation work, in line with the heritage of the place

· To be a place where differences meet and are honoured and explored

· To be a learning community at work and prayer together

To help achieve these aims, we are looking to recruit an Operations Manager who is passionate about our vision, highly organised with an aptitude for detail, processes and prioritisation and who will enjoy enabling a positive experience for our guests and team. We are open to conversations about job share opportunities and please be aware that the role is subject to an enhanced DBS check.

Our successful candidate will join a small, yet skilled and enthusiastic team of staff and volunteers. They will also enjoy the oversight of a discerning and experienced Board of Trustees, chaired by Rev. Claire Turner.

Please get in touch for an informal conversation regarding the role, or to arrange a visit. Please apply with your CV, a covering letter outlining your experience and suitability for the role and two named references. The closing date for applications is 28/11/24, interviews will be the following week.

We look forward to hearing from you.

Operations Manager Job Description

The effective management of the operational running of The Greenhouse at Barnes Close across three key areas:

1. Guest experience: Implementing the booking process, liaising with the Housekeeper and managing guest experience

2. Financial management: Managing day-to-day finances and working to a budget

3. Building maintenance: Managing the property maintenance and liaising with contractors

Key tasks

1. Guest experience

• Guide guests through the booking process from enquiry, booking forms, invoicing and payment to arrival

• Oversee guest experience before, during and after the visit. Improving and refining systems where necessary and responding to guest feedback

• Liaise with the Housekeeper regarding the cleaning schedule to ensure good upkeep of the house

• Be available for on-call duty management approximately once a month and at other occasional times.

2. Financial management

• Manage the finances, ensuring good financial management practices are maintained and using Quickbooks and Xero software. Ensure budgets are adhered to, and quarterly financial reports are prepared.

• Liaise with the external accountant as required to ensure payroll is completed each month and end of year accounts are prepared.

3. Building maintenance

• Oversee the day-to-day maintenance schedule of the property including managing the workflow of the Maintenance Operative and arranging contractors as required

• Oversee property services, contracts and annual checks

• Carry out regular hands-on practical tasks essential to the running of the property, such as measuring fuel, setting heating, carrying out fire alarm tests, ordering stock as required

• Ensure that policies agreed by Director and trustees are implemented and advise on policy updates where appropriate, with particular attention to fire safety, safeguarding and risk assessments

• Ensure staff training is renewed and updated annually

4. Any other duties arising which are commensurate with the role.

Key results/objectives

1. The diverse range of guests and enquirers have a positive experience throughout their engagement with The Greenhouse

2. The smooth running of the property is maintained to enable best guest experience

3. The Greenhouse team functions well to enable these outcomes

Reporting to the Director

Person Specification

Competencies

● Good written and oral communication skills

● Strong IT skills and ability to manage data

● An organised and flexible approach to work, with the ability to plan, prioritise and balance conflicting demands under pressure

● The ability to build effective relationships with people from all backgrounds and at all levels in a fully inclusive environment

● The ability to work on own initiative, make decisions and be self-motivated, with a ‘can-do’ attitude

● A proactive and creative approach to problem-solving

● The ability to maintain confidential records and uphold data protection requirements Qualifications and training

● Formal qualifications are not required, although qualifications in management, ICT, administration or finance would be desirable

● A good knowledge of all Microsoft packages, QuickBooks and Google apps would be beneficial

● A willingness and desire to develop new skills is essential

Essential experience and knowledge

● Experience of managing a busy office environment

● Experience of some financial management

● Experience in scheduling the workflow of others

● Experience in dealing with the general public

● For the right candidate extra training can be provided Organisational fit

● In sympathy with the organisations’ inclusive Christian ethos

● A good team worker willing to work flexibly with the core team to achieve desired outcomes

● A willingness to carry out hands-on physical tasks such as measuring fuel and cleaning on occasion, recognising these are all part of fulfilling the vision of the place

● Customer focussed, always responding efficiently and courteously.

About the role

We are seeking a dynamic Operations Manager to lead the next phase of our development, building on the strong foundation we've established.

In this key leadership role, you'll ensure smooth, efficient operations across all functions, including finance, HR, facilities and communications, managing a small, dedicated team. Your work will directly support our teams in delivering vital services, reaching key targets and achieving our mission, offering you the chance to make a lasting impact in a growing, purpose-driven organisation.

This fast-paced role requires a proactive, resourceful individual who can manage daily operations while considering the bigger picture to implement new ways of working. As part of the Senior Management Team, you'll also help shape and deliver our organisational strategy.

Additionally, you will have the unique opportunity to co-lead our participation in the London Communities Human Rights Programme, a four-year project aimed at embedding a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.

Key Responsibilities

• Finances
  • ​Ensure robust financial management and controls, supported by the Director and an external financial consultant, with a focus on achieving value for money; effective risk management; timely and accurate reporting; increased financial literacy within the organisation and efficient use of resources.
• HR
  • ​Lead the development and implementation of HR initiatives, systems and procedures that are efficient, aligned with best practices and reflect our values and strategic goals. Ensure staff are well-supported, with a robust performance management system in place across the organisation. Collaborate with the Senior Management Team to foster a learning culture, enabling staff to work at their best and achieve success as a team.
• Facilities and Compliance Management
  • Ensure efficient management of facilities and full compliance with legal and regulatory requirements across health and safety, data protection, cybersecurity and other operational standards. Collaborate with the Senior Management Team to uphold quality standards, including the Advice Quality Standard, Office of the Immigration Services Commissioner, London Youth Quality Mark and Investing in Volunteers.
• Other
  • Oversee the management of IRMO’s social media platforms and website
  • Oversee the organisation of key events, including our Annual General Meeting, staff meetings, training sessions, strategy day and other organisational events
  • Lead, inspire and manage the Operations team in line with IRMO's policies and procedures, supporting team members to achieve their full potential

Person Specification

• Essential
  • At least three years of experience in a similar role
  • Strong understanding of finance and budget management for an organisation of IRMO’s size (£850,000 turnover)
  • Experience with QuickBooks or similar accounting software
  • Understanding of UK employment law, HR best practices, health and safety, data protection and safeguarding
  • Excellent written and spoken communication skills in English
  • Tech-savvy, including knowledge of Google Workspace and Microsoft applications
  • Strategic understanding of how financial and operational management supports service delivery, with a commitment to continuous improvement
  • Skilled in streamlining systems, processes and procedures for enhanced efficiency
  • Proven ability to take ownership of projects from conception to completion with minimal oversight
  • Highly organised, able to manage workloads and balance tasks effectively in a fast-paced environment
  • Adaptable and proactive, capable of solving problems independently with limited resources
  • Excellent interpersonal skills, with a collaborative approach and the ability to handle sensitive information discreetly
  • Understanding of charity governance and the challenges facing the charity sector
  • Strong understanding of issues facing migrants in the UK, particularly the Latin American community
  • A commitment to IRMO's vision, mission, and values
• Desirable
  • AAT Level 3 Advanced Diploma in Accounting (or equivalent) or equivalent work experience
  • Ability to communicate in Spanish and/or Portuguese

We aim to recruit the most suitable candidate for each role and welcome applications from individuals of all backgrounds. We particularly encourage applications from individuals who identify as members of underrepresented or minoritised groups, as well as from Latin Americans and those with lived experience of the immigration and asylum system, to better reflect the community we serve.

Job term: Part time, 75% (24 hours) over three days per week

Salary: £43,920 FTE (£32,920 for 24 hours per week) plus attractive benefits

Location: One day in office in SW4 and two days remote

Closing date: 10:00 on 09 December 2024

Interviews: w/c 16 December 2024 (in-person preferred but remote options available)

Start date: Monday 27 January 2025

Supported by some of the world’s leading philanthropic foundations, Alliance Publishing Trust (APT) is a registered charity and a publisher of coverage of global philanthropy across print, digital, and events, including our flagship quarterly publication Alliance magazine.

APT aims to create a culture of collective involvement where all team members can contribute to both the direction and processes of the organisation. We aim to be a fluid organisation, being able to introduce new ideas in quick time, enabling us to punch above our weight and deliver impact at a level beyond our size. APT is proud to be both an accredited Living Wage Employer and 4-Day Week Employer.

We are currently seeking a motivated and confident individual with excellent organisational and inter-personal skills who is looking for an opportunity with real agency to help lead the next phase of development of our growing staff team in the new role of operations manager.

Working with the executive director you will take a proactive approach to ensuring that the policies and practices of APT not just meet legislative requirements but push the boundaries of best practice and play a central role in maintaining and developing a strong and vibrant workplace culture. Building on existing practices you will look to introduce new or improved policies that centre the wellbeing of staff. You will manage the people and culture budget to deliver a creative and thoughtful package of benefits and development opportunities for all employees. You will help deliver an annual EDI programme and organise an annual all staff workshop with a view to fostering a culture of inclusion and collaboration. You will also support the organisation by delivering key functions across finance, governance, and office management.

The successful candidate will have a bold and imaginative approach to people & culture, a strong commitment to staff welfare and healthy work life balance, a strong understanding of and commitment to EDI, excellent communication and interpersonal skills with the ability to forge good relationships across the organisation. The successful candidate will also have excellent organisation and time-management skills, and be a willing participant in all APT discussions and play an active role in driving the organisation forward.

To apply, please send a CV and short cover letter to David Drewery by 10:00am on Monday 09 December. We are a small organisation and only successful interview candidates will be contacted. If you have questions about the role, please contact us by email.

Main responsibilities

People & culture

· Working with the executive director to take a proactive approach to ensuring that the policies and practices of APT not just meet legislative requirements but push the boundaries of best practice to create a positive work environment

· Working with the executive director and trustees to annually review existing policies

· Maximising the organisations resources to deliver a considered and valued employee benefits package in line with our organisational values

· Managing the people and culture budget including staff benefits and development

· Maintaining and developing the APT staff handbook

· Working with the designated EDI lead to foster a culture of inclusion and deliver an annual EDI programme for the organisation

· Organising an annual all-staff workshop

· Being an approachable point of contact for all staff members for questions on personnel processes and procedures and maintaining a strong knowledge of the organisation and the support available if needed

· Working with managers to manage the employee cycle including co-ordinating the recruitment process, delivering inductions and processing leavers.

· Ensuring all personnel records – of staff and contractors – are accurate and up to date

 

Financial administration

• Processing of invoice payments, including international payments
• Conducting weekly reconciliation of all income and expenditure via Sage Accounts
• Processing monthly payroll via Sage Payroll including APT’s pension provision
• Processing quarterly VAT returns via Sage Accounts
• Conducting an annual review of suppliers to ensure good value for money for the charity
• Work with the executive director to ensure that the charity’s financial systems comply with statutory requirements

 

Governance & Risk

· Providing appropriate risk management by maintaining APT’s risk register and register of interests and ensuring adequate insurance provisions are in place

· Working with and supporting the work of the trustee Governance & Risk committee

• Support the executive director to ensure the annual submissions to Companies House and the Charity Commission are made in good time

· Supporting the executive team in preparation for twice annual trustee meetings and with new trustee recruitment and inductions

Office management

• Maintaining APT’s health and safety policy and associated risk assessments ensuring legislative compliance

· Maintaining the supplies and facilities required to ensure a smoothly functioning office

· Co-ordinating the once a month administration assistant and their work

General

· Attending team meetings and being an active team member and contributing ideas to the long-term development of Alliance

· Working on required tasks relating to any other APT projects

 

Person specification

Essential

· Professional experience working in a HR or people and culture role

· A strong commitment to staff welfare and healthy work life balance

· Knowledge of personnel policy legislative requirements but with a desire to push beyond them

· A strong understanding of and commitment to EDI

· Excellent communication and interpersonal skills

· Ability to forge strong relationships with colleagues

· Excellent organisation and time-management skills

· Ability to work independently

Desirable

· Experience of using Sage software or similar

· Experience working in the charity sector and understanding of associated governance requirements

· Understanding of charity accounts and budgets

· Experience of recruitment

· Experience of using Office 365 programmes

· Awareness of the philanthropy sector

Workplace benefits

Including, but not limited to:

· Four-day work week

· Flexible working, both in terms of times and location

· Equivalent of 7 weeks of annual leave (including Bank Holidays) rising to 8 weeks depending on service

· Enhanced pension

· Life assurance

· Enhanced occupational Sick Pay

· Enhanced parental policies

· Critical illness insurance

· Health cash plan for items such as dental and opticians

· Monthly physical wellbeing stipend

· Mental wellbeing support app

· Interest free season ticket loan

· Interest free tenancy deposit loan

· Travel insurance

· Employee volunteering day