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Top job
CoppaFeel!, London (Hybrid)
£31,000 per year
We are seeking a talented Database Officer to join our dynamic team.
Posted 1 day ago
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Page 3 of 6
London, Greater London (Hybrid)
£31,000 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

About the role

We are seeking a talented Database Officer to join our dynamic team. This is an exciting opportunity for someone passionate about data to play a key role in supporting the charity's mission through data management and analysis.

As a Database Officer, you will help support the final stages of the implementation of Beacon, and then will be responsible for ensuring the effective management and maintenance of the CRM moving forward. You’ll collaborate across departments, manage data imports, ensure data accuracy, and provide valuable insights to improve our engagement with supporters and donors. Your work will contribute to the growth of the charity by enabling data-driven decision-making.

The Database officer will sit within the CoppaFeel! Operations Team and will work closely with the Data and Compliance Manager and the Director of Operations to support the organisation with the roll out of Beacon.

This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.

You will report into The Data and Compliance Manager and sit within the Operations Team.

The Role

Duties & Responsibilities

Database Management:

  • Maintain and update the charity's CRM database Beacon, ensuring data accuracy, completeness, and consistency.
  • Manage records, ensuring data is up-to-date and compliant with GDPR regulations.
  • Conduct regular data cleaning, deduplication, and quality checks.
  • Support integrations between the database and other systems (e.g., email marketing, online donation platforms)

Data Imports and Exports:

  • Process and import data from various sources, including fundraising platforms, events, and direct marketing campaigns.
  • Extract and segment data for use in fundraising campaigns, communications, and reporting.
  • Process and reconcile donations and assist with direct debit and gift aid claims

Reporting and Analysis:

  • Generate reports for teams across the charity, including fundraising, marketing, and senior management, using tools such as Excel or CRM reporting functions.
  • Provide data analysis and insights to help optimise fundraising and supporter engagement strategies

Data Compliance:

  • Ensure all data processing activities are in line with GDPR and other relevant data protection regulations.
  • Maintain and manage consent on the CRM ensuring GDPR compliance

Training and Support:

  • Provide database training and support to colleagues, helping them to utilise the CRM effectively.
  • Assist with the development and documentation of database procedures and best practices

Skills, Experience and Qualifications

Essential

  • Proven experience working in a database officer or similar role, ideally within the charity or non-profit sector
  • Strong knowledge of CRM systems (e.g., Beacon, Raiser's Edge, Salesforce, Donorfy, or equivalent)
  • Proficient in performing data imports, exports, and segmentation
  • Strong analytical and problem-solving skills, with a high level of attention to detail
  • Familiarity with GDPR and data protection legislation, with practical experience in ensuring compliance
  • Ability to communicate complex data insights clearly and effectively to non-technical colleagues
  • Strong interpersonal skills and ability to work collaboratively across the organisation
  • A proactive, solution-oriented mindset
  • Ability to prioritise and manage multiple tasks in a fast-paced environment

Desirable

  • Experience working with Beacon
  • Experience working with Mailchimp
  • Experience in managing donor or supporter data in a charity context
  • Experience in managing donor or supporter data in a charity context
  • Understanding of charity fundraising processes, including regular giving, direct marketing, and event fundraising
  • Experience working with data visualisation tools such as Power BI
  • Passion for the charity sector and the role data plays in driving mission impact

Application information

Applications will close on 20th November with the aim to commence interviews on W/C 25th November 2024. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual Leave: 22 days pro rata (plus public holidays). Additional Leave: 1 day of leave on our Founder’s Cancerversary, birthday leave, plus office closure over Christmas.

A hybrid of office and flexible, working Daily Flexi Time: starting anytime between 8am and 10am. Working from home up to 3 days per week (pro rata).

Training: We have a budget each year for employees training and development plans.

Equality, Diversity & Inclusion Statement

At CoppaFeel!, we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

Posted by
CoppaFeel! View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 31 October 2024
Closing date: 20 November 2024 at 11:24
Tags: Data Analysis,Data Entry,Database Management