Operations And Business Development Lead Jobs
12-month Fixed Term/Secondment.
Hackney Here To Help (formerly known as Hackney Money Hub) is an easily accessible, resident-facing, multi-disciplinary service that brings together benefits advice with assessment for a range of discretionary grants, in a delivery model that has data-led, active community outreach at its heart.
One of our core goals is increasing residents’ income by tackling benefits under-claiming in the borough. For 2025, we will be focussing our work on supporting residents in temporary accommodation or who need homelessness support.
The Income Maximisation - Disability Benefits team is one of four teams within Here To Help. It offers expert disability benefits advice, mandatory reviews and represents residents at tribunal hearings.
The Disability Benefits Specialist will report to the Income Maximisation Lead.
One post is available. We would prefer this to be on a full-time basis but would consider four days per week (80% FTE).
Key accountabilities
In this role you will support disabled people (or households with a disabled person) to access a full range of welfare benefits, discretionary support, reductions, and exemptions. You will lead on mandatory review and tribunal work, including deciding on applications to take through the review process, preparation of documentation, supporting the individual resident and representing them at tribunal hearings.
You will also support the wider Money Hub team by working collaboratively on cases, developing colleagues’ skills, and understanding of the support available for disabled people, people with long-term illness, and people with caring responsibilities and by giving feedback on likely eligibility on a case-case basis.
Skills and Experience
In order to be successful in this role you will need strong Welfare and benefits knowledge; experience of drafting grounds for appeal, written submissions and tribunal representation, experience of working with a close-knit team; and be able to demonstrate a commitment to improving the lives of those most vulnerable in our community. More information can be found in our attached supporting documents.
There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought-after areas to live in London with good schools, parks, and local amenities, as well as great transport links and vibrant and diverse communities.
If you want to work in a place where you can represent our values, so we achieve the best for our businesses and residents and the opportunity of working here excites you, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
This application process replaces a supporting statement.
Closing date for applications: 09 February 2025 (22:59 pm).
Interview dates: currently scheduled for wc 17 February 2025.
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included, and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Whiteley Homes Trust “the Trust” is a charity that manages Whiteley Village in Surrey. The purpose of the charity is to provide homes for older people of limited means from all over the country. Founded over a hundred years ago in Walton on Thames, Surrey, the Village is located in 225 acres of beautiful grounds and is a very special place to live and work.
Established in 1917 the village has many Grade 2 listed buildings and provides housing for nearly 400 older people of limited means. There are 265 Almshouses and 51 extra care apartments and the Village also has a church, social and leisure club, shop and café.
We became a Registered Provider in 2024 and the Head of Housing will lead on the Trust’s strategic and operational delivery of our housing management services.
You will have a strong background in in housing management and will lead a small team to deliver an efficient, professional and cost-effective service with high levels of customer satisfaction. You will understand the support needs of our residents whilst meeting regulatory requirements of the Regulator for Social Housing, the Care Quality Commission and upholding the standards set by the Almshouse Association.
Reporting to the Director of Operations, you will be responsible for all aspects of housing management including applications, allocations and lettings, income collection, managing antisocial behaviour and other breaches and supporting residents to manage their licences or tenancies. The position will be accountable for making business decisions that align to the Trust’s strategic goals, vision and objectives.
The role will have line management responsibility for the Housing Team and a close working relationship with the Head of Property, Head of Community Services and the Registered Manager of the Extra Care facility.
What will you be doing?
Main Responsibilities
- Leading and developing the Housing team to ensure they provide an excellent service for residents.
- Ensure the Trust’s housing management systems and controls are effective and robust, and that the Trust is fully compliant with all Landlord obligations, relevant laws, regulations and quality standards of the Regulator of Social Housing, the Care Quality Commission and the Social Housing Regulation Act 2023.
- Line Manage the Housing team with responsibility for recruiting, training, motivating, performance management and absence management ensuring an efficient, professional, responsive and customer led service.
- Maximise the Trust’s income by effective management of arrears associated with licence agreements, maintenance charges, rents and service charges and to take appropriate action to recover debts incurred.
- Manage antisocial behaviour and other breaches in line with the Trust policy as well as taking a proactive approach to resolving neighbour disputes and anti-social behaviour.
- Work with the Head of Property to develop an effective void strategy that ensures properties are let to a good standard while minimising void times and costs.
- Record KPIs and report to the Leadership Team monthly and implement processes to ensure targets are met.
- Review and update Housing policies where required.
- Develop and maintain good working relationships with residents, managers, colleagues and external stakeholders.
- Investigate and respond to all Housing Services complaints within set timescales and proactively deal with issues prior to becoming a complaint.
- Work with the Head of Community Services to develop services to enhance the health and wellbeing of residents.
- Develop the use of the specialist IT system (Pyramid) to deliver robust housing and property management.
- Develop and manage the budgets for Housing Services, ensuring efficient allocation of resources while maintaining a high standard of service delivery.
- Work with colleagues to set service charge budgets to maintain affordability while effectively providing services.
- Ensure all annual maintenance charge, rent and service charge increases are communicated and implemented on time.
- Work with the Health and Safety adviser to ensure full completion of risk assessments, inspections and audits as required. Ensure any accidents, incidents or near misses are reported in line with the Trust’s policies and appropriate action taken.
General
- It is the duty of all employees to ensure that a safe working environment and safe working practices are maintained at all times. It is also the responsibility of management team to ensure full compliance.
- Undertake any other duties which may be reasonably deemed to come within the scope of the post, relating to the activities of the department.
- Full compliance with all the Trust’s Policies and Procedures.
- To complete mandatory and job-related training as required.
- You will be responsible for the confidentiality, integrity and availability of all data which you have access to in the course of your work. You must not disclose any information of a confidential or sensitive nature about the Trust, any or our service users or any of our employees. There is an exception if you need to share this information as part of your job or if you are made to by law.
PERSON SPECIFICATION
Experience & Knowledge
Required
- Proven experience (5+ years) in housing management at a Registered Provider
- Experience of meeting regulatory, statutory and legal requirements in housing management
- Experience of delivering a robust housing management service with high levels of customer satisfaction
- Strong understanding of the needs of elderly residents and a commitment to enhancing their quality of life
- Excellent leadership, organisational and interpersonal skills
- Line management experience including the management of poor performance
- Ability to manage budgets and resources effectively
- Demonstratable track record of meeting targets and key performance indicators
- Strong conflict resolution and problem-solving abilities
- Ability to build strong relationships with residents and their families, colleagues and external stakeholders
- A passion for creating a positive and inclusive community environment
Desirable
- Experience working with older people
- Experience of managing or working in an Almshouse, charity or volunteer-led organisation
- Understanding of the principles of CQC regulations in extra care housing
Personal skills/qualities
Required
- Delivering on commitments within agreed/appropriate timeframes
- Ability to work on own initiative and as part of a team and be a role model for the values of the Trust
- Able to work under pressure and manage conflicting priorities
- Good organisation skills, flexible and self-driven to achieve
- Excellent written and verbal communication and the ability to adapt to a range of audiences
- Strong interpersonal and team-building skills
- Commitment to training and development
- Flexible and innovative approach to working
- Decision-making and problem-solving skills.
- Strong general IT skills
- Honesty, reliability and trustworthiness.
Desirable
- A sense of humour
Qualifications
- CIH Level 5 qualification or the willingness to study for this
The Trust is committed to safeguarding and promoting the welfare of its staff and older people. We expect all our staff to be aware of their responsibilities to protect staff and residents from abuse or harm. Successful applicants will be required to undertake a DBS check and to provide proof of their right to work in the UK.
The client requests no contact from agencies or media sales.
We're looking for an experienced, dedicated and resilient Cluster Manager to join our Complex Learning Disabilities Services in Hertfordshire.
£46,350.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The Cluster Manager will be responsible for the operations of a small group of specialist services, which support customers who are leaving restrictive environments to live in their own homes. The role will provide line management for Deputy Managers and support teams, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to and the quality of support is of the highest standard possible, ensuring excellent quality of life for customers and a good working environment for colleagues. The role will require the individual to be the CQC registered manager for services, making the person the accountable person with the Care Quality Commission, as well as with commissioners and key stakeholders.
The role will also require the individual to embed a Positive Behavioural Approach through coaching and leadership. Co-production and a person-centred approach are essential to this role.
For a full job description, please visit our website jobs.lookahead.org.uk and search REQ005983
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
About you:
Proven experience of managing more than one service across a geographical area.
The ability to quickly identify key areas of improvement required and to be able to effectively plan and implement the changes required
Previous experience of working with management contracts and agreements
Previous experience of delivering regulatory compliance
Excellent prioritisation and organisational skills
Experience of conducting investigations for serious incidents
Ability to coach and develop staff
Excellent relationship building skills at all levels
Experience of successfully developing teams across a wide geographical spread
High levels of written and verbal communication
Flexibility to move within any of our specialisms
Ability to turn organisational vision into reality for front line employees
Resilience and able to manage self and effective delivery
Ability to cope with change in a fast paced and challenging environment
What you'll bring:
Have operational management experience in social care.
Have supported people who require bespoke, specialist support.
Hold a relevant RMA/NVQ Level 4 or other business/management qualification.
Have relevant professional memberships and/or specialist qualifications. (Internal applicants not holding these qualifications will not be automatically disqualified but, dependent on assessment of performance in current role, potential, skills, knowledge, abilities & general competence, may be required to undertake to study for them
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
The Fundraising and Events Officer at Kids Operating Room (KidsOR) will play a pivotal role in supporting the organisation’s mission to provide safe surgery for children by managing the stewardship of mid-level donors, coordinating all administrative aspects of the Fundraising team, supporting the three Heads of Fundraising, managing fundraising events, overseeing fundraising pages, handling Raisers Edge database management, and ensuring appropriate donor recognition and thanking processes are in place.
Working across all income streams - Corporate, Trusts & Foundations, Philanthropy, Institutions, and Community fundraising - this role is key to fostering strong relationships with supporters and enhancing the impact of KidsOR’ s development initiatives.
This position will also involve collaboration with multiple internal stakeholders within the organisation to align efforts and maximise fundraising impact, and offers a great opportunity for someone interested in gaining a broad experience across fundraising income streams.
Putting life-saving tools in life-changing hands
![ddf4e5913ef57af7e1197f052265eb94-1080x720.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/ddf4e5913ef57af7e1197f052265eb94_1080x720_2024_08_14_04_34_35_pm.jpg)
![KidsOR-Kamuzu-Hospital-0918-Child-Nurse-Post-Op-1-1-scaled.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/kidsor_kamuzu_hospital_0918_child_nurse_post_op_1_1_scaled_2024_08_14_04_34_36_pm.jpg)
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The client requests no contact from agencies or media sales.
Battersea’s Finance and Corporate Resources directorate is responsible for leading, developing, managing, and supporting the financial, technological, infrastructure and compliance services across Battersea.
We are looking for someone to join our team as a Procurement Specialist, to support the Contract and Procurement Manager in providing procurement expertise and guidance as well as contract management support for a wide range of specialist areas, including facilities, marketing and digital services, helping to promote the procurement strategy, policy and function across Battersea. As a key point of contact for internal stakeholders you will explore opportunities to aggregate purchasing power, reduce risk, and to ensure Battersea gets value for money.
The ideal candidate will have experience of working in a procurement environment, thorough knowledge of contracts and sourcing processes, and experience of delivering high quality work with minimum supervision.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 26th February 2025
Interview date(s): w/c 3rd March 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
![Battersea Dogs & Cats Home logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/he8pi3nbudk_2024_07_04_02_16_56_pm.jpg)
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The client requests no contact from agencies or media sales.
The Senior Philanthropy Officer will play a pivotal role in growing Kids Operating Room’s portfolio of major donors by identifying, cultivating and stewarding mid-level donors (five figure gifts).
This is a new role and is ideal for a self-motivated, skilled relationship-builder ready to take the next step in their career. The position also provides the opportunity to work on a hybrid basis, offering flexibility for the candidate.
As a key member of our dynamic and expanding fundraising team, you will create, develop, and manage accounts for a patron's programme. Starting from a cold pipeline, you will identify and grow philanthropic unrestricted income from newly identified and lapsed supporters.
This position will also involve collaboration with multiple internal stakeholders within the organisation to align efforts and maximise fundraising impact. This role offers a great opportunity for someone interested in stepping up and developing their experience working with major donors.
Putting life-saving tools in life-changing hands
![ddf4e5913ef57af7e1197f052265eb94-1080x720.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/ddf4e5913ef57af7e1197f052265eb94_1080x720_2024_08_14_04_34_35_pm.jpg)
![KidsOR-Kamuzu-Hospital-0918-Child-Nurse-Post-Op-1-1-scaled.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/kidsor_kamuzu_hospital_0918_child_nurse_post_op_1_1_scaled_2024_08_14_04_34_36_pm.jpg)
![Nicola-Wood-co-founder-of-Kids-Operating-Room-2-scaled.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/nicola_wood_co_founder_of_kids_operating_room_2_scaled_2024_08_14_04_34_36_pm.jpg)
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Store Manager to come and join our friendly and supportive team based at our Age UK Borehamwood store.
Managing a wonderful network of staff and valued volunteers the successful candidate will help to continue the success of this fast-paced store.
You will be supported by an experienced Area Sales Manager in providing a quality retail service, aiming to surpass targets and expectations, and ensuring every customer has a great shopping experience.
If you are an experienced Store Manager with a passion for Retail and would like to use your skills to support a charity that helps thousands of older people across the UK, then this could be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- A 35 hour working week
- 25 days holiday + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
The client requests no contact from agencies or media sales.
About the opportunity
The Birmingham Programme Coordinator will be responsible for managing a caseload of up to seven partner schools, attending and coordinating weekly tutoring sessions, developing relationships with pupils, school staff and volunteer tutors and collecting data for monitoring and evaluation purposes. This role plays a crucial part in overseeing the quality of face to face and online tutoring sessions to ensure effective and impactful programme delivery.
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage and effectively communicate with all key stakeholders: schools, pupils and volunteer tutors; leading weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of both face to face and online tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers.
- Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. Reporting regularly on key performance indicators.
Key information:
Reports to: Midlands Programme Manager
Salary: £26,368 per annum
Contract and hours: Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A
full working week is 37.5 hours.
Closing date: Thursday 20th February 2025
Interviews: 3rd and 4th March 2025
Start date: Monday 7th April 2025
Place of work: This role is based at home with regular travel to schools in Birmingham and surrounding areas.
Application process:
Please submit a completed application form via our website.
In the form you will be asked to reflect on the statements below:
- Your ability to be resilient when things are not going the way you thought. Include clear examples of past experiences.
- Your ability to manage competing demands simultaneously. Include clear examples of past experiences.
- Tell us about how our organisational values are in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
Please note, we do not accept CVs and cover letters. We only accept applications with the application form. We recognise that artificial intelligence (AI) such as 'ChatGPT' etc can be useful for applicants e.g. to shorten an initial draft and we are open to applicants utilising these tools in their application and in their roles. However, we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice, and for the interview part in particular we will be looking for answers that use examples and experiences that are specific to you.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Care Officer
Location: Hybrid - at least one day per week will be required in our Cambridge office (CB2 1AB). Occasional travel to Cambridge or London will be required for meetings or collaborating with colleagues. The post-holder is required to have the right to live and work in the UK.
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for a UK-based capable Supporter Care Officer to provide high quality supporter care to all of our Individual Giving (IG) supporter types.
- Acting as a reliable first point of contact
- Handling queries and tasks efficiently
- Maintaining accurate records
- Improving and streamlining processes
- Working with colleagues in the UK and across the SOS Children’s Villages Federation to achieve results.
If you are a self-motivated and collaborative person, with excellent communication skills and good attention to detail, looking for an essential role within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.
The deadline for applications is Monday 10th February, 9.00 am UK time. We reserve the right to close the application process early if a successful candidate is found.
Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for an enthusiastic brand marketing officer to join our talented and ambitious brand marketing and planning team. It’s an exciting time to join the team, and Breast Cancer Now, as we invest in and develop our brand to deliver our ambition to be recognised as the place to turn for anything and everything to do with breast cancer.
You’ll be responsible for growing brand awareness through planning, developing and delivering brand marketing campaigns to reach target audiences. A key focus of the role will be to manage the charity’s e-newsletter and brand marketing activity in key moments (e.g. Breast Cancer Awareness Month) which will inspire more people to engage with and support our vital work.
You’ll work across a full range of paid and owned channels, collaborate with both in-house and external agencies to develop creative and media plans and monitor and report on campaign performance to drive maximum impact and value from our brand marketing investment.
About you
You’re a passionate marketer, with a can-do attitude and eye for detail, always determined to deliver the very best. You’ll have good experience managing marketing campaigns across a range of media channels and a demonstrable interest in brand marketing.
As a collaborative individual with excellent communication skills, you’ll be confident managing external agencies and suppliers, alongside internal stakeholders at all levels. Your experience might be in brand marketing or another area of marketing and communications and you’ll be looking to make the next move in your marketing career.
You’ll be used to working within a fast-paced team with competing deadlines by remaining calm under pressure and prioritising tasks effectively.
If this sounds like you, we’d love to hear from you!
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We reserve the right to close this advert early subject to volume of applicants. Therefore, if you’re interested in this opportunity, please submit your application as early as possible.
Closing date 9am on Thursday 13 February 2025
Interview date Week commencing 3 March 2025
Central London (Hybrid working supported)
Contract type: Permanent, Full time (Part-time/flexible working considered)
Are you interested in working for a charity aiming to improve evidence for better health and social care in the UK? Are you a self-motivated and highly organised person? Do you enjoy developing effective working relationships within and across teams? If so, come and join the Research & Policy Team at the Nuffield Trust.
You will have prior experience in an administrative or team assistant role, possibly in a research/academic/health organisation. More importantly, you will have diary and logistical management skills, exceptional attention to detail, problem-solving abilities, and strong interpersonal skills. You'll need to smoothly manage competing priorities with flexibility, diligence, and a friendly demeanour.
This role presents an exciting chance for someone with these relevant skills to immerse themselves in the realm of public policy and research. If you're eager to develop your skills and grow in a supportive and dynamic environment, we encourage you to apply.
You’ll spend your time:
- Supporting the team (including Directors/Deputy Directors and the CEO) with diary management, travel arrangements, accommodation, conference registrations, and expense claims.
- Organising and supporting relevant internal and external meetings, including a regular programme of lunch time learning sessions.
- Providing administrative support for research and policy project work, including proofreading, collating, data entry and maintaining electronic files as required.
- Working with other operational team members to provide general support across the Nuffield Trust.
We’d really like to meet you if you:
- Enjoy working flexibly and having the opportunity to carry out a wide range of tasks.
- Work calmly under pressure and to tight deadlines.
- Demonstrate first-rate organisational skills and the ability to plan ahead and prioritise multiple tasks effectively in order to meet deadlines.
- Have strong IT skills, particularly Microsoft Office.
To learn more about the role, please download a copy of the Candidate Brief.
To apply, please go to The Nuffield Trust Recruitment site and complete the online application process before midnight on Thursday 13 February.
Closing date: 23:59, Thursday 13 February 2025
Interview date: Tuesday 25 February 2025
Please note that the diversity monitoring questions are optional and will not be shared with the selection panel. The selection panel will only have access to your CV and your statement of suitability for the post.
Offers of employment will be conditional upon the receipt of two satisfactory references. Applicants must also have the right to work in the UK. For further information please visit the UK Visas and Immigration website.
The Nuffield Trust is committed to being an equal opportunities employer. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of age, disability, gender reassignment, marital/civil partnership status, pregnancy, race (including colour, nationality, ethnic or national origin), religion/belief, sex, or sexual orientation.
Reasonable travel expenses to attend an interview can be claimed.
Strictly no agencies.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
An exciting opportunity has arisen to join a lively, dynamic and driven fundraising events team. Over the last decade, Breast Cancer Now has built up a strong events function, with community and events currently accounting for nearly a quarter of the charity’s overall voluntary income.
Supporting on the delivery of our flagship fundraising challenges, the Pink Ribbon Walks (PRWs), and providing logistical support on a brand-new fundraising product this role will play an essential part in the team to drive Breast Cancer Now forward as the go-to for challenge events.
This is a key role within the team for a period of 6 months with the possibility of a permanent contract opportunity.
About you
We’re looking for someone with a real drive and a passion for charity events fundraising. You’ll be supporting the delivery of our brand-new fundraising product as well as our flagship events series The Pink Ribbon Walks. And as well, you’ll provide logistical support across the bespoke events team.
We’re a dedicated team with our supporters at the heart of what we do, if you’ve experience and interest in delivering events and building relationships with supporters then this could be the role for you.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am on Monday 10 February 2025
Interview date Week commencing 17 February 2025
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’ve an exciting opportunity to join our ambitious supporter care team. The team plays an important role supporting our donors, fundraisers and colleagues. You’ll be part of a welcoming team, speaking to our supporters daily alongside detailed work recording conversations and donations on our database. You’ll also help drive forward improvement of our supporter experience, so the role suits someone with a proactive approach.
About you
We’re looking for someone enthusiastic and passionate about delivering an excellent supporter experience. You’ll enjoy building relationships and find it easy to make conversations with others. Ideally with a keen eye for detail, you’ll be part of a close team committed to creating the best outcomes for our supporters and colleagues. If you’re a self-starter, keen to grow your experience within a customer service role and develop your knowledge of the charity sector, we’d love to hear from you.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am on Thursday 13 February 2025
Interview date Wednesday 19 and Thursday 20 February 2025