Operation Officer Jobs in Westminster, Greater London
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
The Head of People and Operations oversees the development of systems and processes to ensure the organisation operates as effectively as possible with particular focus on People & Culture, Finance and Operations. They manage People’s Economy’s freelance bookkeeper.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here: https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Job Description
People & Culture
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Lead the review and development of HR policies and processes to ensure that they embody People’s Economy’s values, and support effective working and staff wellbeing, drawing in external expertise as necessary.
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Lead the development and implementation of recruitment processes for staff vacancies, ensuring compliance with People’s Economy’s recruitment policy and employment law.
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Lead the implementation of formal HR processes e.g. disciplinary processes, contract variations, and act as the key point of contact with People’s Economy’s external HR advisers.
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Contribute to the development of organisational culture and values and ensure that they are embedded, promoted and enacted throughout the organisation.
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Lead review and development of People’s Economy’s safeguarding policy, processes and practice including staff and trustee training.
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Lead the work to build and maintain staff health and safety and wellbeing, through developing appropriate systems, processes and practices.
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Undertake day-to-day HR administration, including leave booking and sickness absence recording.
Operations
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Develop policies, systems and processes to support the effective functioning of the organisation and (with support from the Programme Director) which support the implementation of programme and project delivery.
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Develop and maintain People’s Economy’s IT systems, including working with external providers to review IT security.
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Lead on regularly reviewing and updating People’s Economy’s remote and hybrid working policies and supporting colleagues to access suitable equipment and workspace to carry out their roles.
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Support the Programme Director set up and manage the operation of People’s Economy’s monitoring, evaluation and learning systems and their embedding across the organisation.
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Support the Executive Director to implement People’s Economy’s Diversity, Inclusion and Anti-Oppression (DIAO) policy and lead the annual process of reviewing and updating the policy, and relevant organisational systems and processes to support the implementation of the policy.
Finance
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Lead People’s Economy’s financial management and control, including:
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Manage People’s Economy’s book-keeping and payroll providers to ensure that high quality records of income and expenditure are maintained and the smooth operation of supplier payments, invoicing, payroll and pensions contributions.
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Oversee the timely production of regular financial reporting including management accounts, cash forecasting and quarterly reporting to the Board. Scrutinise regular finance reports and work to resolve any issues identified.
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Liaise with People’s Economy’s accountant and manage the annual process of independent examination and producing year-end reports and accounts.
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Lead on financial planning, including the preparation of an annual organisational budget and lead on updating budget information throughout the year.
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Create systems and processes to support staff to develop and manage budgets for the programmes and projects that they are leading.
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With support from the Executive Director, lead the development of organisational business plans and monitoring of progress against them, including reporting on progress to the Trustee Board.
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Lead on maintaining robust and up-to-date information about the organisation’s income pipeline.
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Lead on fundraising administration:
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Track progress against income targets ensuring information is kept up to date and regularly updating the Executive Director on the position.
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Manage funder reporting and invoicing, working closely with colleagues leading funder relationships and with People’s Economy’s book-keeping provider.
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Governance and Legal
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Lead on compliance with all applicable regulatory requirements including data protection, employment law, health and safety, and charity law.
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Ensure that People’s Economy has appropriate insurance in place.
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Lead on Trustee Board administration and support the good functioning of the Board, including by managing trustee recruitment processes when required.
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Lead on maintaining the organisational risk register and reporting on it to the Trustee Board.
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Work with the Executive Director to ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
Line Management
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Oversee People’s Economy’s book-keeping providers, and line manage possible future roles, supporting post-holders to carry out their roles effectively and to develop professionally.
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a skilled and detail-oriented Senior Finance and Operations Manager to join our small but dynamic team at a critical stage of our work. With a refreshed strategy, expanded team and extended life we are looking for someone to manage the day-to-day delivery of an effective and efficient finance and operations function and provide vital support to the Director of Finance and Operations and Business Support Officer.
The successful candidate will become an integral part of the Access team, working in a collaborative and supportive environment with opportunities for growth and development.
Key Responsibilities:
· Day to day management of the finance and operations functions
· Financial reporting
· Treasury management
· Line management and development of the Business Support Officer
· HR and IT support to colleagues
· Governance support to trustees
If this opportunity aligns with your career goals, please review our job pack, which includes the job description and person specification. We encourage you to familiarise yourself with the requirements before applying. If you feel this is this the right role for you, do not hesitate to apply, we would love to hear from you.
We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.
As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.
First round of interviews (via Zoom) will be held on Thursday, 7th November 2024.
Second round of interviews (in person) will be held on Tuesday, 12th November 2024.
We want to see a social investment ecosystem that works for all charities and social enterprises.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.
You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.
When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.
Main Responsibilities:
- Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
- Demonstrates strong financial literacy and business acumen.
- Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
- Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.
Key Requirements (specific skills, qualifications required):
- Strong experience of managing multiple projects.
- Experience of managing staff and volunteer teams.
- A strong understanding of community food programmes.
- Demonstratable history in achieving targets.
Desirable knowledge/expertise
- An effective networker.
- Experience of the voluntary and community sector.
- Experience of working across a spectrum of church cultures and types.
- Experience of organisational development.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Closing Date: Wednesday 6th November 2024, 9am
Interview Date: Week commencing Monday 11th November 2024, Details TBC.
Start Date: December 2024 or January 2025
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
The client requests no contact from agencies or media sales.
We are looking for a Finance and Operations Officer to help support our growing team. We welcome anyone to apply who possess the qualities and behaviours outlined or who believes they can learn them fast. You will be joining an inclusive and supportive team who welcome people from all backgrounds. What’s important isn’t your level of education or the opportunities which you have had, it’s about you and how you seize the opportunities ahead of you. The successful candidate will work with the Head of Finance and Operations to ensure the Charity’s infrastructure continues to develop at pace to provide the operational support necessary to deliver the work. They will also provide administrative support to the Chief Executive and the wider team. This is a part time, permanent role.
The successful candidate will be
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Driven to ensure our workplace is run as efficiently as can be
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Displaying exceptional organisational skills and a keen eye for details
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Able to manage competing priorities
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Willing to get stuck in - we’re a small team and everyone pitches in
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A self-starter who takes initiatives
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An enthusiastic team player
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Sharing our values and sympathetic to the cause we are fighting for
The Finance and Operations Officer will provide general support to the Head of Finance and Operations across the following areas:
Office Management
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Managing day-to-day relationship with landlord
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Ensuring office meets all health & safety requirements
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Managing purchases of stationery and office equipment
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Booking meeting rooms
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Organising catering for internal meetings
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Supporting with new office search and move to new premises
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Liaising with utility, cleaning and security providers in new premises if required
Human Resources
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Liaising with the external HR providers regarding employee documents
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Maintaining employee personnel records ensuring that all annual leave and sick leave is recorded correctly
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Assisting in the recruitment of new posts
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Onboarding and welcoming new employees, including ensuring newcomers have the necessary IT and office equipment and access to the required IT systems
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Coordinate annual staff surveys and collate responses
Operations
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Assisting the CEO and the wider team with administrative tasks
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Liaising with our external IT providers to ensuring all IT equipment is functioning and replaced when required
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Organising away days and other large meetings
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Reviewing/renewing supplier contracts annually (including insurance provider)
Governance
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Organising Trustee meetings
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Attending and taking notes at specific meetings (e.g. Trustee, Advisory Board, team away days)
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Updating the Charity Commission for changes in Trustees and submission of annual returns
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Ensuring all policy documents are up to date and reviewed within the correct time frame
Finance
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Processing invoices and expenses and coordinating twice monthly payment runs
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Reconciliation of the monthly corporate card bills
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Keeping the fixed asset register up-to-date
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Bank account administration
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Collation of information for the auditors
We are looking for someone who can demonstrate the following skills and experiences:
Essential
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Reliable, trustworthy and discreet
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Excellent organisational skills
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Confident user of Microsoft or Google packages, in particular excel spreadsheets or google sheets, Word or google docs
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Good written and verbal communication skills
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Good numeracy skills
Desirable
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Previous experience as personal assistant or office manager
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Demonstrable interest in mental health and other key issues on which the charity works
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Previous bookkeeping experience including use of accounting software
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Comfortable using IT systems generally (e.g. online banking, web-based platforms)
Terms and Conditions
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Location: Money and Mental Health’s central London office for at least 2 days per week with option for home working the rest of the time. The office is wheelchair accessible.
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Hours: 3 to 4 days (22.5 to 30 hours) a week. The charity has a flexible working policy with core hours of 10am - 3pm and remaining contracted hours distributed throughout the week flexibly. We are open to discussing other flexible arrangements, such as accommodating school runs.
Benefits
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Holidays: 28 days p.a. (including 3 days of annual leave between Christmas and New Year when the office is closed) plus bank holidays, adjusted for the part-time nature of this post and therefore calculated on a pro rata basis.
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Pension: Opportunity to be enrolled in the work pension scheme (subject to meeting standard auto-enrollment qualifying criteria). After auto-enrollment the charity will make a monthly contribution to the scheme equivalent to 5.5% of the monthly gross salary you receive, subject to you making a minimum contribution of 2.5% of the monthly gross salary you receive.
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Enhanced maternity/paternity/parental and adoption leave: All employees eligible for Statutory Maternity/Paternity/Shared Parental and Adoption Pay receive 90% of their earnings for up to 12 weeks
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An Employee Assistance Programme
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Cycle To Work Scheme (up to £1000 loan for bike)
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Season Ticket Loan Scheme
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Annual training budget of £500, subject to the financial health of the Charity
Equal Opportunities and Mindful Employer
We are an equal opportunities employer and Mindful Employer and welcome applications from all, including those with lived experience of a mental health condition and other under-represented groups. We are also committed to improving employment opportunities in the charity sector for minority ethnic groups, and are particularly keen to receive applications from members of diverse ethnic communities. We are also happy to discuss any reasonable adjustments individuals may require in the recruitment process or once in post.
The client requests no contact from agencies or media sales.
Location: Hybrid working between the A+LUK Aldgate, London office and home.
A great opportunity has arisen for a Research Operations Officer to join our research and innovation team in London. In this role, you’ll support the charity’s ambitious 5-year strategy, where we seek to accelerate progress in respiratory research and innovation by tripling public funding for respiratory research to £150 million each year and increasing our own investment in pioneering research and innovation.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
Reporting to the Deputy Head of Research + Innovation, you’ll be at the forefront of shaping, developing and implementing our exciting new ‘Respiratory Leadership Academy’ (RLA). This aims to attract, develop and retain respiratory research and innovation talent in the UK, through funding, support, and networking for early career researchers. Your work will be instrumental in identifying the needs of early career researchers in lung research and supporting them to build successful careers.
You’ll have outstanding stakeholder management skills, inter-personal skills and the ability to engage and communicate with a wide range of individuals from different backgrounds and circumstances. A self-starter, you’ll have excellent organisation, prioritisation and time management skills, with keen attention to detail. You’ll have a degree in a relevant discipline or equivalent experience with a passion for, and understanding of, the academic research environment.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Media Defence (MD) is a charity that helps media to defend their rights. We support independent media, journalists and citizen journalists who are under legal threat by making sure that lawyers are available to defend them.
In this role, you will provide finance, bookkeeping, and administration support to MD, processing and maintaining all financial records, data and payroll, helping us grow as an organisation while maintaining the smooth day-to-day running of the office.
Who are we?
The Duke of Edinburgh’s Award (DofE) is a world leading youth charity which gives young people the chance to develop skills for life and work.
We believe that anything is possible, and the possibilities are endless. The positive effects of the DofE are proven and far-reaching. Communities are enriched with passionate and driven volunteers, businesses benefit from work-ready, competent recruits and young people are given the confidence to shine.
What are we looking for?
We are looking for an enthusiastic, proactive, and effective team player to help us to give more young people from across Wales the chance to take part in the DofE, particularly those from diverse and marginalised backgrounds.
You will need to have good communication and interpersonal skills to engage with internal and external stakeholders and have the skills to inspire and influence them to enable young people to participate in DofE.
What is the role?
You will be working alongside a team of Operations Officers, supporting, inspiring and guiding DofE leaders to ensure a consistent and quality experience for the young people that they support. You’ll be managing a portfolio of existing partners in Anglesey, Conwy, Denbighshire ,Ceredigion, Flintshire, Gwynedd, Wrexham.
You will be home based, but there will be a mix of face to face and online interactions and, as the role has a wide geographical area you’ll need to be prepared to travel and stay overnight on occasions, sometimes weekends.
Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their opportunities.
The DofE Award is a game-changer. We know that perseverance and passion for long-term goals is linked to success in education, life and work. Our structured programme of volunteering, physical and skills-based challenges inspire, guide and support young people to achieve.
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
You will be joining a team of empowered colleagues working together.
We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in service benefit 4 x salary, incapacity benefit, generous family leave and sick leave.
The DofE has been recognised by the Welsh Language Commissioner for our Welsh Language offer and applications from Welsh speaking candidates are actively encouraged. Non-Welsh speaking candidates will be expected to demonstrate their commitment to developing their Welsh language competence.
A full job description can be viewed below.
How to apply
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Midnight on the 20th of October 2024.
There will be two interviews for this role with successful applicants being invited to attend on the following dates:
First interview: Monday 28th October 2024 which will be held virtually over Teams
Second interview: Thursday 7th November 2024 which will be in person (location TBC)
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
The Kids Network are recruiting for a Systems & Operations Officer to help us provide effective operational support to our staff teams to ensure the charity runs smoothly and efficiently.
If you are driven by social purpose, want to work with a dynamic and growing charity and someone who wants to learn about the inner workings of a charity and get exposure to the most intimate details of the organisation, this role is perfect fit for you.
The role involves working closely with the Managing Director and a high level of support & training will be provided to the successful candidate, therefore if you are keen to learn and excited about all things related to process then this is a great opportunity for someone looking to develop their career in Operations.
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Do you enjoy improving and maintaining systems?
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Do you have an interest in data and data led work?
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Do you find ticking things off your to do list highly enjoyable?
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Do you like working in a fast-paced environment?
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Would you describe yourself as a creative thinker and problem solver?
If you have answered yes to the above, then we would love to hear from you!
Benefits:
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Flexible working arrangements (mostly working from home, with approximately two days a week working from the office)
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Option for 2 Me days
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25 days annual leave entitlement with one day accrued each year of service capped at 5 years
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Option to swap bank holidays for other religious holidays
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Team Socials
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Birthdays off
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Personal development budget
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Working in a value led organisation, where we see and share the impact we have on children every day!
Key Responsibilities:
People HR Processes
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Undertake all admin related to recruitment, onboarding and offboarding staff members
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Coordinate internal team meetings and team training
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Help support team Inductions through delivering sessions on the platforms we use, and by creating training videos or guides as and when needed
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Inject fun into the team through organising team socials, birthday gifts, and work anniversaries
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Deliver annual training to the team on GDPR and H&S
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Ensure the charity’s policies are maintained and filed correctly
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Monitor and track staff training throughout the year, ensuring all staff are participating in learning and development opportunities
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Support the Managing Director with developing and implementing the charity’s employee cycle
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Create ‘how to’ training videos for staff and mentors to help develop inclusive ways of sharing guidance
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Support Volunteer Recruitment by interviewing potential volunteer mentors
System Management
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Be the first point of contact for incoming calls and emails for our two main email accounts, directing people in the right direction in a welcoming and professional manner
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Support our impact collection process, ensuring a high level of data hygiene for collection
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Maintain the charities slack workplace to support communication between the team
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Maintain the TKN Website to ensure all content is updated and correct as and when required
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Execute strong data quality and input data meticulously into our CRM, Salesforce
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Support the Managing Director In the development of a salesforce TKN operations manual for all staff to use as well as support the Managing director with salesforce developments
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Support the information management of the organisation ensuring correct access restrictions and efficient document filing
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Maintain our HR platform, CharlieHR, ensuring all information on the system is up to date and correct
Finance support
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Assist with the smooth running of day-to-day accounts including, collating and filing Invoices, end of month coding and liaising with our external accounts as and when needed
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Follow the charity’s financial procedures document when carrying out any finance tasks
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Process volunteer expenses each month with diligence and accuracy in line with the charity’s expense and safeguarding policies
Other
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Keep a stock take of IT equipment for the organisation and support set up for new staff members
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Manage our Internal ticketing system, supporting the team with IT needs by liaising with our external IT provider
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Coordinate board meetings and sub committees
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Minute board meetings and subcommittees
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Lead on recruitment admin of new Trustees
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Supporting the work of the Managing Director as and when required
About you
As a member of our small but mighty Operations team you will play a crucial role of maintaining quality, efficiency and control across the org.
The successful candidate will have experience working in an operational capacity in a similar environment, enjoys improving and maintaining systems and processes, has the ability to remain calm and professional under pressure and takes a solution-focused approach to operational challenges.
Essential skills and experience:
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Ability to be solution focused and self-motivating, to work on your own initiative and be accountable for your own work
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1 year experience in an office environment
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Able to juggle multiple projects and wear many hats!
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High organisational skills with the ability to prioritise workloads effectively
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Exceptional communication skills, with the ability to communicate with a range of audiences
Desirable experience:
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Excellent written, spoken and IT communication skills (especially with MS Office and CRM systems)
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Experience in using Mailchimp, salesforce and WordPress
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1 year experience of operations or HR or 2 years administration experience
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Great attention to detail and highly conscientious
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Non-judgemental, self-motivated, pro-active, compassionate and solution focused
Safeguarding commitment
The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
Equity commitment
The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.
If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
You can find out more about our commitment to anti-oppression on our website.
First round interviews are due to take place on Friday 25th October and second round interviews will take place the following week, however if we recieve a high volume of applications before the end date, we may interview earlier, therefore early applications are encouraged.
The client requests no contact from agencies or media sales.
Liberty is seeking an Operations Assistant. The postholder will work closely with the Head of HR & Operations to facilitate the smooth running of Liberty’s office
This is an exciting, broad and varied role with opportunities to gain experience in new areas such as office administration, facilities, IT, health and safety as well as event planning. This role is office based with one day a week working from home.
The successful candidate will be an effective communicator with excellent IT and problem-solving skills and will be self-motivated and able to work well in a team environment.
The successful candidate does not need to demonstrate extensive experience in operations, and we do not require the postholder to have any specific qualifications. We are looking for someone who has great interpersonal skills, is proactive and interested in learning new things, and who is excited to be part of a team in one of the UK’s oldest and most effective human rights campaigning organisations.
To support the postholder’s career development goals, an enhanced training & qualification budget is on offer and appropriate time will be protected for this purpose.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from historically underrepresented groups.
The deadline for applications is 5PM Monday 11 November 2024.
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held on Thursday and Friday 28/29 November 2024
Second round interview will be held on Tuesday 3 December 2024
Unfortunately we will not be able to accommodate requests for interview slots outside of these dates on this occasion.
Apply via the job board on our wesbite.
We transform loneliness into connection in Tower Hamlets, and with your help we could reach so many more people. As a self-starter with bags of initiative, you are a good all-rounder who is super organised yet open to change. You’ll enjoy autonomy to develop and build your projects, while benefiting from supervision and support. This varied lynchpin role won’t suit you if you have limited work experience, like each week to look the same, want a large organisation with structured progression pathways, or need to know every detail of the job upfront. Part of the role is to anticipate issues and stay one step ahead. This role was created to support our growth, and to fulfil it, you will ensure the smooth-running of our projects and operations, manage events, assist GCP’s Director in their work, support on finance and recruitment and expand our capability as a small but growing organisation.
The client requests no contact from agencies or media sales.
King’s College Hospital Charity is dedicated to supporting life-changing care at King’s College Hospital NHS Foundation Trust. We’re here to help King’s go beyond what the NHS can provide to meet the needs of current and future patients.
We make the best care possible by raising money for cutting-edge equipment and facilities, innovative research and pioneering treatment, pushing boundaries, transforming clinical services and finding new ways to improve how people experience King's hospitals.
The Senior Fundraising Operations Officer will lead on a number of weekly and monthly data import processes, ensuring income and supporter contact data is loaded accurately onto the CRM system.
The successful candidate will work closely with the Database Manager in the management and development of the Charity CRM database, championing its use across fundraising and identifying opportunities for system development. They will also work with colleagues across fundraising and communications to support the selection of data for marketing campaigns.
Key tasks
- Lead on the import of both online and offline income streams, investigating and resolving anomalies.
- Undertake data marketing selections, in conjunction with the Database Manager, liaising with fundraising colleagues on selection criteria.
- Work with the Database Manager to provide effective database and operational support to end users.
- Undertake all aspects of the Supporter Services Assistant role on days when they are not in the office, ensuring supporter enquiries are responded to, income processed twice weekly and donations thanked.
- Work with the Database Manager to develop and continuously improve database reporting across both Charity CRM and Power BI in support of the fundraising and communications operational plan.
About you
You will have:
- A highly organised, and thorough approach to work with meticulous attention to detail
- The ability to see projects through from start to finish managing time and tasks effectively
- The ability to multi-task, managing a heavy workload and at times conflicting priorities as well as tracking progress on a wide range of tasks
- Excellent interpersonal skills
- The ability to work on own initiative without supervision
- Advanced Microsoft Office skills, particularly Excel, Word and Outlook
- Ability to communicate effectively, both orally and in writing
- A team-building approach, coupled with discretion and a supportive style
- Experience in working with Customer Relationship Management (CRM) databases
- Experience in using Advanced Microsoft Office packages, particularly Excel, Word, and SharePoint
- Experience in undertaking data selections for marketing mailings
- Experience in data import protocols - extracting data and transforming it ready for import.
We are a friendly team, committed to a diverse and inclusive culture and welcome applications from individuals of all backgrounds and identities. We offer a collaborative working environment with bespoke learning opportunities, 25 days holiday plus the bank holidays, and various employee benefits to help you balance your work and life. To apply, please submit your CV and a cover letter of no more than two pages on setting out how you meet the criteria via the Charity website by Tuesday 22nd October at 23:59:59.
Stage 1 phone call will take place either Wednesday 23rd or Friday 25th October. Interviews will take place Monday 28th October.
The client requests no contact from agencies or media sales.
About Black Thrive
Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm.
Our guiding principle is that Black communities should be at the forefront of reimagining, redefining and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change.
Job title: Head of Finance and Operations
Reports to: Chief Executive Officer
Manages: 1 x Finance Officer + 1 x Human Resources & Admin Manager + Dotted line management for all staff in different teams with finance and admin responsibilities
Geographic focus: All
Salary: £50,000 - £60,000
Hours: 37.5 per week (flexible working available)
Benefits: 26 days annual leave plus bank holidays, pension contribution
Purpose of the role
The purpose of this role is to lead our finance and operations functions and support the Chief Executive Officer (CEO) to implement management systems to efficiently run the business and achieve strategic objectives agreed by Global Black Thrive Board of Directors. This includes governance, finance, human resources, IT, legal, health and safety, and facilities management.
This role is strategic as well as multi-faceted and hands-on and will work collaboratively as part of Global Black Thrive’s Senior Leadership Team to
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Develop robust approaches to finance and operations and provide practical support for Black Thrive teams to manage their programmes and projects; and
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Support staff to take on delegated responsibility for finance, HR and operations and to develop their skills and knowledge base.
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Develop a Fundraising Strategy through creating comprehensive fundraising plans tailored to the organisation's needs and goals.
Duties and responsibilities
- Support the CEO to manage the organisation and ensure compliance with statutory requirements, including finance, HR, health and safety, data protection, and deadlines for annual returns to Companies House, the Office of the Regulator of Community Interest Companies, and HMRC.
- Put in place governance and management systems to support the efficient operation of the business, and the achievement of strategic objectives and milestones agreed by the Global Black Thrive Board of Directors.
- Support in the development of Black Thrive’s internal Learning and development infrastructure, particularly with the Learning Week.
- Lead on strategic reviews of organisational policies and procedures and work with the CEO and colleagues to review, update and operationalise policies and procedures.
- Line manage Finance Officer and lead finance functions, including working with managers to prepare and monitor budgets, ensuring that there are appropriate financial controls and operational arrangements in place (including for outgoing and incoming invoices and grants), liaising with external accounting and payroll providers and training staff as required.
- Line mange the HR and Admin Manager and support with updating policies, rolling out strategic changes and communicating these companywide.
- Provide timely and accurate strategic financial management information to enable the Board of Directors, CEO and managers to have effective oversight and make strategic short-term and long-term decisions.
- Work with others in the organisation and support the Fundraising Strategy. This will also include strategies for creating our own independent funds that are not linked to an external funder.
- Support the CEO to fulfil their role as Designated Lead Officer for safeguarding, including updating the safeguarding policy, ensuring that it is given effect and maintaining a robust system of Disclosure and Barring Service (DBS) checks and training for staff, associates, consultants and volunteers.
- Ensure the provision of effective day-to-day administration of HR functions, including induction, training, learning week organisation and appraisal systems
- Ensure effective management of premises, facilities, and equipment, including maintenance of an asset register.
- Stay up to date with trends and best practices in governance, finance and operations relevant to Global Black Thrive’s mission.
- Work with Global Black Thrive Directors to resolve disputes or disagreements that negatively impact on the achievement of objectives.
- Ensure compliance with legislation and policies relevant to the job role, including equality, safeguarding, health and safety, data protection and financial probity.
- Produce and deliver presentations, reports and other material relevant to the role.
- Occasionally work at weekends and in the evenings when required.
Please note: The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your evolving role within the organisation and the overall business objectives of the organisation.
PERSON SPECIFICATION
Head of Finance and Operations
E – Essential: requirements without which the job could not be done.
D – Desirable: requirements that would enable the candidate to perform the job well.
Qualifications and Experience
- Equivalent of a bachelor’s degree in finance, business administration or related fieldE
- A minimum of 5 years’ experience in financial and operations in an organisation dealing with multiple and/or complex programmes and partnerships. E
- Experience in developing and implementing new systems and processes in start-up environments D
- Experience of using online accounting software e.g. Xero and setting up and maintaining financial and administrative systems that are compliant with data protection and privacy laws. E
- Experience of fundraising or generating funds for an organisation through grant applications, external funders or through fund raising events and activities. D
Ability, skills, knowledge - Strong leadership and management skills, with the ability to balance “taking charge” with motivating others and supporting them to grow and develop. E
- A good track record of achieving objectives and meeting deadlines. E
- Excellent understanding of financial management and controls. E
- Knowledge of statutory frameworks relating to governance, finance, HR, health and safety and data protection and ability to ensure compliance.D
- Commitment to equality for all people as well as good knowledge and understanding of the experiences of Black people of African and Caribbean descent and a strong drive to address the factors which negatively impact upon their health and wellbeing. E
- Commitment to the key principles underpinning the Social Model of Disability. D
- Strong analytical and problem-solving skills. E
- Excellent communication and interpersonal skills, including conveying complex information adaptable to people from different professional backgrounds and levels of seniority. E
- Excellent organisational skills, strong attention to detail, ability to multitask and to manage a heavy workload and competing priorities.E
- Ability to work at speed through ambiguity and uncertainty and remain calm under pressure. D
- Ability to remain enthusiastic, optimistic and solutions-focused in the face of adversity and to deliver tangible results with minimal supervision. E
- High level of digital competence to support strategic and operational goals. D
A Disclosure and Barring Service (DBS) check will be required but we will treat applicants who have a criminal record fairly and will not unreasonably discriminate because of a conviction or other information revealed.
Please ensure your cover letter demonstrate how you meet the requirements for this role and explain why you would like to work for Global Black Thrive.
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception
The client requests no contact from agencies or media sales.
This is a new role developed to support the CEO, The COO will be a key member of our leadership team The COO will work closely with the CEO and manage the SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.
Please send a CV and a cover letter explaining how you meet the required experience and your knowledge, skills, and ability (no more than 650 words.)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a talented operations manager who will enable us to keep running operations for AIM itself. This could include human resource management, finance, team productivity improvements and managing the community office workspace, as well as providing support to our incubated high-impact charities, both with their initial set-up and on an ongoing ad hoc basis.
IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.
ABOUT THE ROLE
People who work in operations have a multiplier effect, increasing the efficiency of their colleagues within the organisation by constructing processes that ensure the organisation operates smoothly and at top capacity. An excellent and more succinct description of operations management as a field comes from Gabrielle Zevin’s Tomorrow, Tomorrow and Tomorrow:
Though it took Sadie years to admit this to Sam, Marx did prove incredibly useful that summer. No, Marx wasn’t a game designer. He wasn’t an ace programmer, like Sadie, and he couldn’t draw, like Sam. But he did almost everything else for them, and his contributions ranged from the pedestrian, but necessary, to the creatively essential. Marx organised workflow, so Sadie and Sam were more aware of what the other was doing and what they needed to be doing. He made long lists of supplies they would need. He was more than liberal with his credit card—they always needed more memory and storage, and they were regularly burning out graphics cards—and he must have made fifty trips to the large computer store in Central Square that summer. He opened a bank account, and an LLC, Go, Ichigo, Go. He arranged for them to pay taxes (which saved them money in the short term by making their business purchases tax-free), and if, at some point, they needed to hire people, which he knew they would, he set them up for that, too. He made sure everyone ate, hydrated, and slept (at least a little), and he kept their workspaces clean and free of chaos.
The Operations team provides operational support to AIM (e.g., human resource management, finance, productivity). The team also supports our incubated charities, assisting with their initial set-up after the program so they can hit the ground running, as well as ongoing ad-hoc requests and advice as needed. Added to this, Operations supports other participants in programs run by AIM(e.g., people completing fellowships with our research team). While this is less than for the Charity Entrepreneurship Incubation Program, it increases as these programs mature.
Our Operations team currently consists of ~2.8 FTE – our Chief Operating Officer (previous Managing Director and CTO of Founders Pledge), our Director of Operations (with a mixed background in legal services, management consulting, and scale-up operations), and a Senior Operations Manager (with a background in risk and security management in low- and middle-income countries). The team also relies on external contractors for some of its functions (e.g., bookkeeping, legal advice).
SPECIFIC RESPONSIBILITIES
The exact % split might vary throughout 2025 depending on AIM’s program strategy and number of programs after our yearly evaluation
Employee experience
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Supporting the development and implementation of HR initiatives and systems
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Providing advice on policies and procedures
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Assisting in performance management processes
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Supporting the management of disciplinary and grievance issues
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Maintaining employee records according to policy and legal requirements
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Reviewing employment and working conditions to ensure legal compliance
Grants and compliance management support
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Support with processing almost £2M in grants per year for seed grants and other funding circles etc.
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Maintain grant tracking systems and ensure accurate reporting
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Ensure legal and regulatory compliance, particularly in the UK
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Support risk management initiatives, including cybersecurity
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Improve grants-related processes and procedures for efficiency
Event logistics
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Organising internal and external events like our Christmas party, retreats, and community co-working days; contingency planning, determining objectives and conducting post-mortems
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Assisting the Recruitment team with logistics needs (e.g., booking travel and accommodation, getting materials to venues)
Automating workflows and building internal tools
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Identifying opportunities to systematise or automate processes with a view to increasing efficiency
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Responding to internal calls for greater systematisation (e.g. “we need a CRM”), mapping out costs and benefits
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Leveraging spreadsheets, no-code and low-code tools to build internal systems
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Maintaining internal systems and refining based on quick feedback loops and user feedback.
Overseeing our facilities management
- For our London office and residential accommodation, we are managing an external service provider tasked with the regular upkeep and operation of these facilities. There is some chance that the functions performed by this external service provider are brought in-house, but at the moment we expect this function to remain outsourced and for the Operations Manager to play an overseeing role.
Ad hoc tasks
- We believe that the above describes the key buckets, but in essence, the Operations team tends to step in and be needed wherever their help is cost-effective to solve or prevent problems
FUTURE GROWTH TRAJECTORIES
Future growth trajectories for excelling hires could look like:
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As an entry-level role, you’d have the opportunity to advance to Senior Operations Manager and eventually Director of Operations (although the latter would depend on a vacancy being available)
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There would be room for specialising in a specific area of Operations, such as HR or finance
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As part of your professional development, we could explore more technical routes such as investing in coding or no-code training
EXAMPLE OF THE WORK YOU'LL BE DOING
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After an initial brief, independently organise the entire lifecycle of an event at our office expecting between ~15-50 people to attend. You would know the goal of the event, some parameters like the budget, and would have some light assistance from other staff or external partners with whom we’re co-hosting the event.
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Effectively acting as an office manager/all-rounder for AIM’s London office. This means overseeing day-to-day operations to ensure smooth functioning, including managing office supplies, coordinating with service providers and contractors, and promptly triaging and resolving issues as they arise. Additionally, it means implementing and improving office policies, such as policies around hotdesking, inviting and vetting guests, meeting room usage, etc.
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After supporting another department with their work, you realise that a series of manual steps they take could be made much more efficient by creating an automated workflow using Airtable and Zapier. You follow a user-centred design process to collect information about requirements, must-haves and nice-to-haves and then build a prototype to later test and refine.
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Entirely oversee our managed accommodation for staff and program participants, responding to booking requests and changes, ensuring seamless check-in and check-out procedures, and promptly responding to requests or issues.
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Knowing AIM’s internal policies and ensuring they’re being followed. For example, reviewing expenditure at the end of the month and checking adherence to our Financial Controls Policy, touching base with staff to check whether they have a professional development plan in place.
ABOUT YOU
This role will likely suit an early to mid-level operations generalist, but we’re also very interested in hearing from more senior operations specialists as there is room for future growth in responsibilities within the organisation depending on competency and expertise. We would also be keen for talented recent graduates applying for this position as many areas of responsibility can be learned by a quick learner fairly fast.
We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.
THE IDEAL CANDIDATE
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Has a bias to action, meaning they prioritise taking initiative when they see a problem and make decisions quickly to drive progress and maintain momentum
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They are excited to play a supporting role and to step up and take pride in doing whatever needs to be done
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They use techniques that allow them always to be moving forward (e.g. prioritisation, time-boxing), and find it easy to pivot in the face of new information (i.e. don’t succumb to the sunk cost fallacy)
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Learns new skills or becomes familiar with new processes quickly, particularly by diving in head first and learning by doing.
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Is a highly organised, conscientious person and often relied upon to organise something (e.g., a holiday)
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Leans towards frugal solutions (e.g., the second cheapest product), using 80/20 principles, and cheap tests / MVP testing over perfection where possible
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Has had positive past experiences testing aspects of this role before (e.g., maybe they have organised an event from scratch before and both enjoyed it and had positive results)
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Is thinking of their career trajectory as in operations management or closely related fields rather than as a stepping stone to a different career
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Is generally tech-savvy and, for example, defaults to a spreadsheet or finds appropriate tools when trying to solve a problem
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Is a tactful person who can adeptly communicate about delicate issues
Desirable specific skills and areas of experience include:
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Previous experience using Google Workspace suite of apps (i.e. Gmail, Docs, Sheets, Slides)
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Previous experience or willingness to learn how to use Slack, Asana, Airtable and Zapier
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Comfort working in a start-up environment. This means:
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Wearing multiple hats: Ability to take on diverse tasks beyond a single job description.
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Adaptability to change: Thrives in a fast-paced setting where priorities can shift rapidly, and new challenges arise unexpectedly.
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Proactive problem-solving: Takes initiative to identify and address issues independently, often with limited resources.
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Comfort with ambiguity: Operates effectively without always having clear guidelines or established processes, using creativity and resourcefulness.
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Team collaboration: Works closely with a small team, where collaboration and communication are key to success.
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Ownership of projects: Takes full responsibility for projects from conception to completion, often with minimal oversight.
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WHAT WE OFFER
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A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff
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High levels of intellectual challenge, autonomy, variety, and learning on the job
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An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community
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Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals
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A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density
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Significant opportunities to attend events and conferences to represent AIM, including international travel
BENEFITS
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A flexible working schedule, 30 paid days off per year, and unlimited sick leave
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UK visa sponsorship, if needed, as well as support with moving costs if relocating to London
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An annual costs-covered retreat to bring our whole team together to celebrate our achievements
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A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals
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Parental, dependents, and compassionate leave schemes
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A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension
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We are open to discussing specific personalised perks or benefits that may enhance your work experience
APPLICATION PROCESS
Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
Applicants will be asked to complete the following stages:
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Submitting our general application form (30 minutes to 1 hour),
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A general test task (2-3 hours) with the top 10 to 30 candidates,
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An initial interview (15 minutes) with the top 10-20 candidates,
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A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,
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A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.
We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.
We help you find and transition to a high-impact career with comprehensive support, removing barriers and accelerating your journey to maximize good.
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector referral officer to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Referrals Officer role is critical to the charity. It ensures that our referral process is managed effectively for our clients and branches.
This is both an internal and external role. The person in this role is the first point of contact for all referral queries. You will assign referrals to branches, liaise with clients and volunteers, and maintain our CRM system.
We seek a strong people person with at least two years of experience operating a CRM system regularly (ideally Salesforce). Experience working to develop a CRM system and client journey would be advantageous.
As a small charity, you will thrive in a busy environment, have excellent prioritisation skills and have a positive ‘can do’ attitude. We are a supportive team, and you will work closely with our Operations Manager and wider volunteer delivery colleagues to help REMAP support our clients and branches across the UK.
About You
We want you to bring relevant experience, passion, dedication, positivity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands. Ideally, you will have experience dealing with enquiries from health professionals and vulnerable clients.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Additional information about the role
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: Full-time, 37 hours per week
Salary: £26,000 – £29,000 dependent on experience
Holiday entitlement: It begins at 25 days per annum, in addition to public holidays and the Christmas stand-down.
Application Instructions
To apply, please send your CV and a separate cover letter of no more than two A4 sides describing how you meet the job description and personal specifications.
We are a Disabled Confident employee.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
Closing date for Applications: 11.59 pm Sunday 10th November
Interviews: Interviews for the role will be held on the week commencing 25th November 2024.
If you would like further information about the role or have any questions, please contact Kelly, Operations Manager.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.