Operation Manager Jobs in Halifax
LOCATION - Remote
Are you looking for an exciting and rewarding role in 2025? Apply for the Developement Manager: Quality and Improvement at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
The role of the Development Manager: Quality and Improvement will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.
The principal responsibility will be to support our ambition to become a best practice national body, responsible for the day-to-day management of the Quality and Improvement function within Emmaus UK and the wider federation.
The Development Manager will act as a‘relationship manager’ with existing, new and potential communities and groups and provide high-quality advice, support and capacity building. This role will develop policy, guidance and toolkits and contribute towards training in their area of specialism.
Who are we looking for?
This role will provide support to the wider Partnerships and Federation Directorate to develop, lead on and support projects to effect transformational change within Emmaus in the UK.
You will have the opportunity to make a significant impact on the growth and development of Emmaus in the UK, contributing to a positive culture, and supporting the overall success of the federation.Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of quality and improvement initiatives.
What we offer
· £38,950 per annum
· Working hours: 5 days per week, Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with 6% employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 23 February 2025.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 12 March 2025.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Philanthropy Manager
Reference: FEB20258303
Location: Flexible in England
Contract: Permanent
Hours: Full Time, 37.5 hours per week
Salary: £32,022.00 - £34,377.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
The RSPB’s successful and dynamic Philanthropy Team are looking for an experienced Philanthropy Manager who will be responsible for building relationships with mid-level donors and increasing the number and value of their donations. This role requires an enthusiastic and hardworking team player who will have a strong focus on developing donor relationships, maximizing their contributions while offering an engaging stewardship journey.
This role will lead on generating gifts from mid-level donors - those giving between £500 - £5,000. The position is tasked with increasing the number and value of these donations via a strategic mid-level donor stewardship programme that will inspire and engage both new and existing contacts.
Key Result Areas:
- Income – deliver innovative methods to manage and develop relationships with donors giving at the mid-level.
- Effective relationship building - through personalised and bespoke communications, requests, thanking, events and personal contact.
- Events - lead on and deliver an impactful and memorable events programme for the Philanthropy Team. Most events are likely to be Reserve based, often featuring work that has either been supported or will be featured in an appeal.
- Communications - work with the wider Philanthropy Team to develop an inspirational communications package to reach the entire donor base and play a full role in supporting the team to reach more donors.
- Advocacy – build strong relationships with teams across the RSPB to encourage collaboration and closer working relationships.
Essential skills, knowledge and experience:
- Exceptional fundraising experience as demonstrated by previous work successes and recognised fundraising courses.
- Effective management and development of donor relationships leading to substantial increase in income.
- Ability to develop, cultivate and inspire a prospect to make a significant donation.
- Able to undertake basic research on potential prospects.
- Effective use of a fundraising database and analysing data in spreadsheets.
- Excellent organisational skills.
- Ability to problem solve and adapt to change.
- Excellent written and verbal communication with an ability to communicate effectively at all levels.
- Strong awareness of confidentiality and data protection.
- Ability to manage multiple donor relationships effectively.
Desirable skills, knowledge and experience:
- Ability to write proposals asking for substantial gifts.
- Plan and deliver engagement activities and events.
- Have an interest in nature conservation issues.
- Ability to take on complex issues and work with others to formulate a fundraising plan.
- Ability to write a proposal using pre-existing material.
Closing date: 23:59, Wed, 12th Mar 2025
We are looking to conduct interviews for this position from week commencing 24 March 2025.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side.
People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We currently have an exciting opportunity for a Development and Marketing Manager to lead and support The Mason Foundation's future growth and development through a robust social media strategy and development of external and internal comms.
You will be passionate about making a difference, with a successful track record in creating engaging and meaningful resources (such as training presentations and associated IP) the individual will also be confident in creating a strong social media presence across multiple platforms, developing and delivering a social media and marketing strategy aimed at building brand awareness.
You will be a team player and understand the need to work seamlessly in collaboration with multiple agencies including local authority, corporate and third sector partners, to help ensure high quality delivery of our services, to our communities.
The Development and Marketing Manager will need to embrace a ‘make it happen’ working environment, with constant dedication and a passion for making a difference as part of a committed charity, supporting disadvantaged communities.
In return, you get to work for a great, growing charity with likeminded people with a competitive salary.
Who are we?
The Mason Foundation is a national charity that supports vulnerable communities and individuals to live happier, healthier, fulfilled lives. Through our programmes we reduce inequalities, empower communities and drive meaningful, sustainable change.
The Mason Foundation delivers people centred services, projects, and training, through its specialist wellbeing and employment programmes including
‘The Community Mile’ - supporting inclusive, community led starting point physical activity centred around ‘1 Mile’
‘Propel’ - supporting young people with learning disabilities, into meaningful and sustainable employment
Bespoke Community Impact projects – supporting and empowering communities to co-develop and deliver impactful and meaningful change.
All Mason Foundation activities are centred around empowering positive and sustainable change.
All offers of employment are conditional upon you signing the contract of employment and:
· Two satisfactory references
· Proof of attainment of qualifications
· Evidence of your right to work in the United Kingdom; and
· If applicable, satisfactory Disclosure and Barring Service (DBS) check.
The Mason Foundation is an equal opportunities employer and proud to be a Disability Confident Employer. We positively encourage applications from candidates regardless of sex, race or ethnicity, nationality, disability, age, sexual orientation, gender identity or expression, religion, or belief, marital or civil partnership status, parental or carer status, education, socioeconomic background, pregnancy or maternity, or any other characteristic protected under equality legislation.
We are especially keen to encourage and welcome applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and candidates who are Black or People of Colour. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.
Our mission is to remove barriers, provide opportunities to build lasting friendships, celebrate inclusivity, and reduce inequalities.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHAG is a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse, homelessness and young parents across the of North West England. Improving the safety and life opportunities of the people who use our services and supporting them in their recovery.
We support the people we work with to overcome the experiences they have had. We empower them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term. We give them the information they need to make positive choices about their futures.
As well as delivering courses to our staff WHAG delivers Healthy relationship training to employers and schools to assist in the education and prevention of Domestic abuse
Our Vision - To support and empower vulnerable women and those affected by domestic abuse
Our Mission - End Domestic Abuse, Homelessness, and relationship breakdown.
Our Values - Empowerment, Choice, Change, Strength
Guiding Principles - Our guiding principles help define how we will act at all times through the development and delivery of WHAG in the future
Overall Aim
- To manage an accommodation and community service for a young parent’s scheme.
- Providing a high quality and individual service to women and young parents who are vulnerable and homeless
The Team lead is responsible to the Head of Operations for the daily management and support of staff and overseeing effective support of clients. Liaising and building professional relationships with contract managers, agencies and other bodies offering support to clients
Requirements
· Qualification or equivalent to Diploma/ Degree/NVQ 5 or equivalent work level experience and the willingness to achieve a level 5, relevant qualification
· Ability to work across WHAG’s contract area and travel for training and meeting purposes.
· Access to a car for work purposes.
· Ability to work flexible hours including evenings, weekends when required and be part of an on-call - rota to support the service on call.
Job Description
The list does not cover the full scope of tasks and responsibilities of the team leader but illustrates some of the areas of emphasis for this post.
Key Objectives
The Team Leader will work with the Operations Manager to support the delivery of all operational aspects of WHAG, focusing on supporting the team and day-to-day delivery of commissioned and grant-funded work.
WHAG staff are part of a team providing practical and emotional support to individuals and families experiencing domestic abuse, sexual violence, women, and young parents experiencing or at risk of homelessness.
You will ensure that all work is carried out within contractual requirements, and this involves multi-agency working, and engaging with local partners. You will work effectively with the Operations Manager to lead on allocated working priorities, which may include accommodation and community-based teams, both grants, funded and contracted.
This will include, for example, 24/7 access to support, the intake of enquiries and allocation of referrals, outreach, and accommodation support, working with individuals and children.
You will provide supervision, case management, and case quality audits and database oversight and will deputise for other team leaders (in your area) in their absence.
Working in partnership with the HR team you will support the effective recruitment and, onboarding induction of staff and volunteers in the areas, you are responsible for.
Support the monitoring and evaluation of the effectiveness of the service budget, financial sustainability and impact of all products and services.
Proactively seek new opportunities, and innovative ways of working and achieve the defined aims and objectives.
Key Tasks and Responsibilities
- To lead and manage WHAG’s young parents project ensuring the projects work in line with WHAG strategies resources and procedures to operate effectively and in line with agreed policies and plans.
- To ensure the safeguarding of all clients and their children
- To work with the head of operations in providing consistent and responsible line management.
- To provide individual supervision and appraisal to staff for whom you have direct line management responsibility and to organise regular team meetings.
- To input into setting and controlling of your project’s budgets.
- To take part in the recruitment of staff and volunteers
- To be responsible for staff training and development needs.
- To ensure that all service users have appropriate and up to date risk assessments in line with WHAG’s policy and procedure and to ensure that working practices are developed and implemented based on these assessments.
- To ensure that all staff members work, at all times, in accordance with agreed service specifications, operational policies and other policies and procedures of WHAG.
- To monitor and develop the support services in line with the QAF and contract requirements
- To ensure Health and Safety good practice throughout the Services and that all staff implement WHAG’s equal opportunities policy.
- To positively promote and represent WHAG. Take an active part in relevant meetings
- To accept supervision and appraisal in line with WHAG’S policy and be prepared to pursue identified training needs.
Responsibilities shared with all staff
- To ensure that the values and principles underlying WHAG’s services are maintained and developed.
- To participate in regular supervision and annual appraisal and help in identifying your own job related development and training needs
- To work at times other than office hours to attend meetings, participate in networks, fundraising events and ensuring that the service is accessible.
- To undertake any other duties that may be required which are appropriate to you role
- To be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
- To provide on-call management duties as part of a rota.
Please provide a cover letter stating how you meet the person specifications
The client requests no contact from agencies or media sales.
Senior Media - Marketing And Communications Manager
UKIM is one of the premier faith based civil society organisations working in the UK to serve the needs of the Muslim community in the UK. UKIM is going through a major organisational reform to re-establish itself as an effective civil society organisation and fulfil its mission. The reform includes major changes at governance and executive level and relocating its Head Office from London to Oldham.
The job holder is expected to provide inclusive and visionary leadership that inspires, engages and motivates employees, supporters and partners. To deliver UKIM’s vision and mission and to develop the organisation’s leading position within UK’s civil society community.
Applicants should be sympathetic to Islamic principles and values and have a solid understanding & experience of Muslim communities in the UK.
Brief about the role
UKIM is looking for an experienced individual with demonstrated relevant experience of media engagement, marketing (including digital), communications with internal and external stakeholders, along with suitable relevant qualifications, diverse skills and sector knowledge.
The Senior Manager – Media, Marketing and Communications will be overall responsible for the various functions/ scope of the Media, Marketing and Communications Department, including administrative matters, human resources aspects, budget preparation, monitoring & reporting, along with providing strategic leadership to the team, setting objectives for the team members, monthly 1-2-1 performance reviews, develop teams, develop fundraising campaigns/ coordinate fundraising activities/ appeals, prepare work plans against organisational strategic objectives and prepare quarterly reports for the Trustees.
Main Responsibilities:
- To support the Executive Director to strategise and lead on related organisational development activities and projects, for the whole UKIM.
- Admin Aspects: To be responsible for admin aspects in relation to the departmental work.
- Leadership & Supervision: To provide leadership to the dynamic team and keep an oversight on the performance of the team members on regular basis, provide guidance and supervision as required, to organise monthly 1-2-1s with the team to provide support in achieving their objectives.
- Strategy: To develop and implement an effective and coherent Media, Marketing & Communication Strategy along with work plans, defined Key Performance Indicators (KPIs) to monitor departmental performance for supporting the work of the charity among the general public, potential strategic partners and donors and provide clear goals around communication and brand awareness. Implement a social media strategy that is integrated with wider team projects and ensure consistent messaging is shared across all platforms.
- Coordination: Oversee UKIM’s media, marketing and communications activity across all departments. Coordinate media, marketing and communications, marketing and fundraising activities on all platforms; including website, social media and internal/ external newsletters, for all departments of UKIM.
- Marketing: Marketing all departments of UKIM to different audiences to raise the profile of the Charity in support of its strategic aims.
- Partnerships: To identify strategic media & marketing partners and engage with the relevant stakeholders to enhance the UKIM’s profile within the sector.
- Campaigns (Digital): To develop various media & marketing campaigns by engaging all relevant platforms (social media, print, electronic and others) for enhancing UKIM’s virtual presence, community outreach and public engagement, for UKIM’s brand recognition, brand promotion within the third-sector including businesses etc.
- Branding: Act as a brand champion: developing core messaging guidelines to include organisational style guide, tone of voice, etc. and advising others to ensure that all content and messaging is on brand.
- Publications: Provide oversight of publications and materials, ensuring brand guidelines are followed. Work with the team to produce engaging content for internal and external blog posts, videos, podcast, newsletters and other forms of media to be shared across all platforms. Provide in-house design for publications and promotional materials as required.
- Budgets: To prepare departmental budget, monitor progress of income targets and expenses incurred. Prepare quarterly reports for the Executive Director and Trustees and present the progress to Public Affairs Committee by sharing dashboards with relevant KPIs, income streams and expenses incurred.
- Working as part of team: To work with other Heads and Managers to ensure effective delivery of all media, marketing and fundraising campaigns and activities.
- Communication: To effectively communicate with other departments to coordinate and streamline all media, marketing and fundraising activities.
- Management: Manage a dynamic team to ensure UKIM’s International, UK and other programmes/projects maximise in their fundraising income.
- Horizon Scanning: To undertake horizon scanning, to continually review the sector trends, identify new opportunities/ ideas, approaches, active engagement of youth, women and others in UKIM’s activities.
- Regulatory Compliance: To comply with the regulatory bodies guidelines including FRSB, ICO (including GDPR), Charity Commissions etc.
- Reporting: To be able to produce Brief Reports regarding departmental activities and plans.
- Complaint Handling: To handle and respond to any complaints received in a timely manner.
- Press Releases: To prepare timely press release(s) by responding to any news/ activity related to UKIM’s work, getting it approved and uploading on UKIM’s website.
- Recruitment: To undertake recruitment (as required) for casual workers engaged during campaigns/ appeals.
- Website: To ensure that all fundraising campaigns/ events information is always up to date on UKIM’s website and is aligned with the CRM system and with the Finance systems. Work with the UKIM team to develop and maintain website content.
Person Specification:
- Education at a minimum of Graduation, Masters in preferable in relevant field/ discipline.
- Experience of raising a charity’s profile through developing and delivering creative, engaging social media and digital communications.
- Experience of working in a creative communications role, marketing and/ or media.
- Experience of brand development and communications strategy design and implementation.
- Experience of managing a WordPress website CMS, including Search Engine Optimisation (SEO), site navigation, Gutenberg page structuring.
- Experience in copywriting, editing, and proofreading.
- Experience of videography, photography and editing.
- Experience of developing podcasts, case studies.
- Excellent writing skills and ability to consistently create content that is clear and engaging.
- High level of digital competence and creativity to support strategic goals.
- Demonstrable competence in Microsoft Word, Adobe Photoshop, Adobe Illustrator, and Adobe InDesign.
- Proven media, marketing and communications experience.
- Experience in managing budgets.
- Experience in developing team strategies and plans.
- People management experience.
- Knowledge of varied funding sources and structures and BME and faith-based communities.
- Extensive knowledge of a wide range of fundraising, media engagement, marketing and effective communications techniques.
- Understanding of the Charity Act and other legislation affecting fundraising ventures.
- Inter-personal communication skills.
Make a Difference – Join Our Team
Help transform lives in the UK and abroad. If you are a talented and motivated professional who shares a strong commitment to UKIM’s values and mission, we would love to hear from you.
Important Information:
- We can only accept applications from candidates who are already eligible to work in the UK.
- We are unable to progress applications that require sponsorship.
- Applicants must be sympathetic to the values of UKIM.
- Only shortlisted candidates will be contacted.
- UKIM is an equal opportunities employer.
Please note that we may close this vacancy early if we receive sufficient applications from suitable candidates and we only contact applicants who have been shortlisted.
You may have experience of the following: Fundraising Manager, Senior Fundraising Executive, Senior Fundraising Officer, Fundraising Officer, Head of Fundraising, Charity, Fundraising Director, Marketing Manager, Marketing Operations Manager, Communications Manager, Charity, Charities, Not for Profit, etc.
REF-219767
You’ll be at home recruiting and interviewing new volunteers, pulling teams together, planning and strategising. You've great people skills and a talent for bringing out the best in people, spotting their strengths, building up their confidence. You’ll be supported by our Salesforce Manager and Content & Communications Lead and will work alongside colleagues heading up our services.
We’re at the start of a new 5-year journey to create space for people who stammer – so we’re building our team. This is a new role at STAMMA, so there is space to shape, create and shape volunteering at the start of our new strategy. Now couldn’t be a better time to join.
We're embarking on a new strategy, fuelled by the National Lottery, which includes significantly expanding our volunteer operations which will be headed up with this new post. We've already a team of over 30 brilliant volunteers. Our services are central to what we do - so you'll be at the very heart of it all. Recruiting and supporting volunteers across the helpline, training and advocacy services, including supporting our amazing group leaders around the country.
Essential Skills & Experience
-At least 3 years’ experience of volunteer management
-Understanding of the laws and regulations around volunteering.
-Experience of recruitment, managing volunteering shifts, supervision and monitoring.
-Thorough understanding of safeguarding practices and issues.
-Experience of presenting to groups of people and facilitating discussion and initiatives and coaching individuals.
-Strong writing and presentation skills.
-Experience of working within voluntary sector.
Desirable
-Experience of organising volunteer events.
-Experience of working with local volunteer groups or networks.
-Experience of using a CRM or volunteering management system.
-It would be great if you stammer, but not essential.
Soft Skills
-Leadership
-Empathetic
-Able to manage and prioritise a varied workload within deadline.
RESPONSIBILITIES
- Recruit and induct new volunteers to support our services, working with the Services Director and the Training & Outreach Lead. Work with the service managers to review training and update training modules.
-Ensure there is appropriate training, support, supervision and acknowledgement for all volunteers and ensure recruitment and processes comply with the charity’s values & EDI requirements
-Research and write volunteer policies and procedures, including risk assessments.
-Support and recruit volunteer community leaders; work with them to aim for consistent quality across the groups experience and develop an online training programme for leaders, and longer term, put a funding case together to support a training weekend for community leaders.
-Keep records on which community groups are active and identify areas of need and feedback mechanisms.
-Work with Content & Communications Lead to produce regular mailings for volunteers and recruitment drives and promote volunteering through recruitment and publicity strategies and campaigns.
-Keep up to date with legislation and policy related to volunteering and make any necessary modifications to accommodate changes.
-Maintain the database of volunteers + ensure all volunteers are registered members.
-Manage budgets and resources, including the reimbursement of volunteer expenses.
If you think you fit the bill and can tick most of the boxes needed under the Job Spec, then do apply. Please send Jacqueline Fitzsimmons:
1. A CV.
2. A cover letter of no more than 2 pages to explain why you want this job and how you fit the Job Spec, with particular attention to skills and experience.
If you want to chat through the post first, email Jane Powell
One to one Zoom interviews will be held in the first instance with the CEO. Candidates will then be shortlisted for a panel interview via Zoom.
1st panel interview Online, 18th March
2nd panel interview London, in person, 24th March
We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.
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The client requests no contact from agencies or media sales.
We are looking for an ambitious, experienced and creative fundraising expert who is committed to building upon a strong programme of fundraising (events - third party, community and mass events) whilst bringing new initiatives in these channels to the charity to see income significantly grow. Currently this channel of income generates around 20% of our annual budget – and we’re excited for this postholder to see it grow yet more.
Reporting in the short term to the CEO, the post holder will work across multiple income streams event/mass/community, to develop innovative products and tools to engage our supporters and maximise and grow our income generation strategy and lifetime value of our supporters. You will develop high-level third-party relationships, events and community initiatives that lead to long-lasting relationships and long-term support for Dreams Come True.
This is a busy role, and you’ll work on various relationship fundraising income streams, supported by the Fundraising Executive. You will support the CEO to develop new challenge and mass fundraising events and lead on new initiatives to drive new income. This is a hugely exciting role and perfect for someone who wants to build their experience and has the creativity and passion for growing this programme of work into new areas of opportunity.
You will lead in developing a strategy and operations plan for your key areas: Events, Community, DIY, and mass fundraising, as well as support the Fundraising Executive to develop new ways to recruit supporters and market events. The remit of this role will also include the recruitment and management of new volunteers, ensuring they undertake rewarding tasks that are both motivational for the volunteer and cost-effective for the charity.
This role is responsible for the line management of a Fundraising Executive, who you will help to develop in their role and ensure all tasks are completed on time and to a high standard.
Key Responsibilities
Driving income (in plan and new) generation; strategy; budget management
● Develop and deliver a strategy and ops plan that covers events, mass, third-party and community fundraising.
● Proven experience of recruiting, building, delivering, stewarding marathons/sky dives/bungees/treks that build income and new opportunities year to year.
● Support the Fundraising Executive to project manage an existing portfolio of events and introduce new products to grow the programme, incorporating digital/virtual fundraising.
● Review the portfolio of events and build new income generation opportunities for 25/26 and beyond to uplift income and grow supporter participation.
● Set, monitor, and report against budget figures, feeding into forecasting and monthly KPIs, and reporting any concerns to the Head of Fundraising.
● Lead the development and growth strategy for third-party relationships and high-value community supporters.
● Undertake regular reviews of activity including ROI analysis, report progress v budget, and implement actions as required.
● Lead on Identifying new opportunities for community grant funding including but not limited to supermarkets, round tables, rotary, masons, golf clubs, sports clubs, and schools.
● To provide excellent analysis, evaluation, and reporting on fundraising activity to the CEO, drawing conclusions and making recommendations for future activity.
General
- The ability to write and present compelling cases for support across a range of audiences.
- To keep up to date with the latest event trends and bring creative suggestions to the programme of work to continuously test and learn, engage new supporters and drive new income opportunities
- To work closely with Dream Team, to keep updated with Dream stories and use a range of methods, to effectively communicate these to all supporters
- To introduce new products to grow the programme - including digital/virtual fundraising and mass fundraising events.
- Manage the Fundraising Executive, ensuring they have a robust work and development plan in place.
- Support, motivate and develop fundraising volunteer roles, ensuring they have a clear understanding of DCT to enable them to represent the charity’s work effectively.
- Grow our Events programme, developing plans to recruit, convert, retain, and develop donors to deliver income growth across the portfolio.
- Diversify the organisation's overall regional events portfolio by leading product development.
· Manage the relationships with external event suppliers.
- Work collaboratively with the Head of Fundraising to build and grow existing fundraising digital products and generate new initiatives to drive income.
- Manage the Fundraising Executive to develop propositions for the wider community fundraising work.
· Provide talks and presentations to high-value community organisations.
· Provide support in other areas of Fundraising and the Head of Fundraising when required.
The client requests no contact from agencies or media sales.
Are you highly organised, passionate about governance, and looking to make a real impact? This is your chance to support two dynamic organisations - England Athletics and Personal Best Foundation in a shared administrative role.
We are seeking a motivated Administrator to support both England Athletics and Personal Best Foundation. This exciting role offers the unique opportunity to work across both a leading national governing body of sport and a charitable organisation, where your administrative expertise will be central to their success. The role focuses on governance, secretariat duties, meeting coordination, and ensuring compliance with best practices.
What we are looking for:
- Experience: Proven administrative experience, ideally within a charity or non-profit, with a strong understanding of governance.
- Skills: Strong organisational and communication abilities, with proficiency in Microsoft Office and databases
- Passion: A genuine interest in wanting to support both organisations to increase opportunities in the sport and make a lasting impact.
Whilst not essential, experience of working in a secretariat role within the charity or not-for-profit sector and some knowledge of the sport of athletics is highly desirable.
Why join us?
This role offers the unique opportunity to support two leading organisations in their missions - helping England Athletics grow the sport and ensuring Personal Best Foundation thrives. You will be at the heart of it all, contributing to governance and ensuring operations run smoothly.
In return for your commitment, you will receive a range of benefits including:
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25 days of annual leave plus 8 Statutory Bank Holidays (pro-rated)
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Membership of Company Personal Pension Plan with company contributions currently equivalent to 7% of annual salary.
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Free private medical care with option of covering family members.
Who We Are:
- England Athletics is the membership and development body for Athletics and Running in England, dedicated to inspiring more athletes and runners of all abilities and backgrounds to fulfil their potential and to have a lifelong love for the sport.
- Personal Best Foundation is the official charity of England Athletics, with the purpose of changing the lives of children and young people from underserved communities through the power of athletics.
If you are passionate about supporting governance, driving change, and making a lasting impact, we’d love to hear from you!
Closing date: 5th March 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised.
The client requests no contact from agencies or media sales.
Senior Community Fundraising & Events Manager
UKIM is one of the premier faiths based civil society organisations working in the UK to serve the needs of the Muslim community in the UK. UKIM is going through a major organisational reform to re-establish itself as an effective civil society organisation and fulfil its mission. The reform includes major changes at governance and executive level and relocating its Head Office from London to Oldham.
The job holder is expected to provide inclusive and visionary leadership that inspires, engages and motivates employees, supporters and partners. To deliver UKIM’s vision and mission and to develop the organisation’s leading position within UK’s civil society community.
Applicants should be sympathetic to Islamic principles and values and have a solid understanding & experience of Muslim communities in the UK.
Brief about the role
UKIM is looking for an experienced individual with demonstrated relevant experience of media engagement, marketing (including digital), communications with internal and external stakeholders, along with suitable relevant qualifications, diverse skills and sector knowledge.
The Senior Manager – Media, Marketing and Communications will be overall responsible for the various functions/ scope of the Media, Marketing and Communications Department, including administrative matters, human resources aspects, budget preparation, monitoring & reporting, along with providing strategic leadership to the team, setting objectives for the team members, monthly 1-2-1 performance reviews, develop teams, develop fundraising campaigns/ coordinate fundraising activities/ appeals, prepare work plans against organisational strategic objectives and prepare quarterly reports for the Trustees.
Main Responsibilities:
- To support the Executive Director to strategise and lead on related organisational development activities and projects, for the whole UKIM.
- Admin Aspects: To be responsible for admin aspects in relation to the departmental work.
- Leadership & Supervision: To provide leadership to the dynamic team and keep an oversight on the performance of the team members on regular basis, provide guidance and supervision as required, to organise monthly 1-2-1s with the team to provide support in achieving their objectives.
- Strategy: To develop and lead on effective and coherent Community Fundraising Strategy along with work plans, defined Key Performance Indicators (KPIs) to monitor departmental performance.
- Partnerships: To identify strategic fundraising partners and engage with the relevant stakeholders to enhance the UKIM’s donor base and fundraising profile within the sector.
- Fundraising Campaigns: To develop various Community Fundraising Campaigns (calendar)/ Community Outreach, appeals (including TV/ radio), identifying suitable presenters/ fundraisers, street collections, organising fundraising events/ challenges, secure sponsorships from small & medium businesses etc.
- Budgets: To prepare departmental budget, monitor progress of income targets and expenses incurred. Prepare quarterly reports for the Executive Director and Trustees and present the progress to F&GPC regarding Community FR and other income streams and expenses incurred.
- Coordination: To regularly coordinate with the Finance Team and Media, Marketing & Comms Team regarding the status of fundraising income recorded and follow-up with any pledges made by the donors.
- Donor Engagement: To actively engage with high net worth donors/ individuals and identify 1-2-1 sponsorship for profile-based projects.
- Reporting: To ensure that any profile-based project reports are shared with the respective donors.
- Working as part of team: To work with other Heads and Managers to ensure effective delivery of all fundraising campaigns and activities.
- Communication: To effectively communicate with other departments to coordinate and streamline all fundraising activities.
- Management: Manage a dynamic team to ensure UKIM’s International, UK and other programmes/projects maximise in their fundraising income.
- Horizon Scanning: To undertake horizon scanning, to continually review the sector trends, identify new fundraising approaches, identify innovative fundraising ideas.
- Regulatory Compliance: To comply with the regulatory bodies guidelines including FRSB, ICO (including GDPR), Charity Commissions etc.
- Reporting: To be able to produce Brief Reports regarding departmental activities and plans.
- CRM System: To keep the organisational CRM system up to date, including keeping regular contact with the donors for profile-based projects.
- Complaint Handling: To handle and respond to any donor complaints in a timely manner.
- Recruitment: To undertake recruitment (as required) for casual workers engaged during campaigns/ appeals.
- Website: To ensure that all fundraising campaigns/ events information is always up to date on UKIM’s website and is aligned with the CRM system and with the Finance systems.
Person Specification:
- Education at a minimum of Graduation, Masters in preferable in relevant field/ discipline.
- Experience of raising a charity’s profile through developing and delivering creative, engaging Community Fundraising Campaigns and organising fundraising events.
- Experience of managing a WordPress website CMS, including Search Engine Optimisation (SEO), site navigation, Gutenberg page structuring.
- Excellent writing skills and ability to consistently create content that is clear and engaging.
- High level of digital competence and creativity to support strategic goals
- Proven Fundraising experience.
- Experience in managing budgets.
- Experience in developing team strategies and plans.
- People management experience.
- Knowledge of varied funding sources and structures and BME and faith-based communities.
- Extensive knowledge of a wide range of fundraising techniques.
- Understanding of the Charity Act and other legislation affecting fundraising ventures.
- Inter-personal communication skills.
Make a Difference – Join Our Team
Help transform lives in the UK and abroad. If you are a talented and motivated professional who shares a strong commitment to UKIM’s values and mission, we would love to hear from you.
Important Information:
- We can only accept applications from candidates who are already eligible to work in the UK.
- We are unable to progress applications that require sponsorship.
- Applicants must be sympathetic to the values of UKIM.
- Only shortlisted candidates will be contacted.
- UKIM is an equal opportunities employer.
Please note that we may close this vacancy early if we receive sufficient applications from suitable candidates and we only contact applicants who have been shortlisted.
You may have experience of the following: Fundraising Manager, Senior Fundraising Executive, Senior Fundraising Officer, Fundraising Officer, Head of Fundraising, Charity, Fundraising Director, Marketing Manager, Marketing Operations Manager, Communications Manager, Charity, Charities, Not for Profit, etc.
REF-219768
Salary: £27,000 - £30,000 per year based on experience (Pro rata if part-time)
Terms: Permanent. Full-time or part-time with a minimum of 4 days/week (0.8 FTE).
Location: Remote. We will strongly prefer candidates who can be based in the UK.
Probation: 6 months
Reports to: Director of Finance and Operations
Who We Are
Humanists International is an international non-governmental organisation (NGO) and the global representative body of the humanist movement, uniting a diverse community of non-religious organisations and individuals. Inspired by humanist values, we are optimistic for a world where everyone can have a dignified and fulfilling life. We build, support and represent the global humanist movement and work to champion human rights and secularism.
We campaign on humanist issues. We defend humanists at risk of persecution and violence. We lobby for humanist values at international institutions, including the United Nations. And we work to build the humanist movement around the world.
Our Members and Associates include humanist, rationalist, secular, ethical culture, atheist and freethought organisations from all over the world. Our community also includes many individual supporters who share our vision and values.
About the Role
Humanists International has another separate entity based in the US. This role will be a part of the UK operations team but will collaborate with the US finance team occasionally when it’s required, for example, during the audit period. Both UK and US finance teams are managed by the same Director of Finance and Operations who is based in London.
We are looking for a highly motivated individual who can provide excellent finance and administrative support to the small, predominantly home-based team. We’re seeking someone who is personable, highly organised, has attention to detail and is keen to take initiative and learn new skills. Onboarding training will be provided, but we would like you to demonstrate transferable skills.
You will work on a wide variety of tasks which will include bookkeeping and bank reconciliations, being the first point of contact for the organisation, as well as providing general administrative support to the team. You will be comfortable working both independently and collaboratively across a diverse international team.
This is a full-time or part-time with a minimum of 4 days/week (0.8 FTE), permanent position, which is predominantly home-based but does require the attendance of in-person events such as the General Assembly and Team Building. You will also be expected to attend a number of board-level meetings held on weekends to take meeting minutes - further details are listed in the Key Responsibilities section.
We are open to flexible work arrangements and committed to diversity and inclusion.
Key Responsibilities
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Taking charge of the day-to-day financial activities and office administration of the organisation.
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Ensuring high-accuracy bookkeeping and bank reconciliation are completed to deadlines.
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Ensuring adequate financial documents are filed on Drive to comply with the audit requirements.
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Preparing invoices and receipts to stakeholders as required.
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Generating month-end Budget vs. Actual Report from accounting software on time, for the Director of Finance and Operations to review.
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Preparing financial data for quarterly Finance Report in tables for the Director of Finance and Operations to conduct quarterly financial analysis.
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Assisting the Director of Finance and Operations with the preparation of financial data, tables and files for the annual budgeting and UK audit.
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Reviewing and processing expense claims. And ensuring the Expenses Policy is being followed.
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Preparing and attaching expense receipts to the CEO’s monthly credit card statements.
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Being the first point of contact of the organisation. Managing office inbox, answering office calls and sorting out the letters.
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Attending online board meetings (four times a year on Saturdays) and investment committee meetings (twice a year on weekdays between 5-7pm) to take meeting minutes. Board meetings normally take 3 hours and investment committee meetings take 45 minutes. These meetings are usually planned 6-8 months in advance. TOILs will be provided when the meeting is held outside your normal working hours.
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Assisting the CEO with board papers and circulating them to board members before board meetings.
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Arranging flights and accommodations for the CEO and board members to attend in-person meetings when required.
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Arranging meetings for the CEO when required.
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Assisting staff and board members with queries on finance or administrative matters.
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Any other appropriate duties.
Essential Skills
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Accounting, finance, or economics qualification.
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A minimum of two years’ experience in bookkeeping and administration roles.
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Experience using financial software. e.g. Quickbooks, Xero, Sage or equivalent.
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Understanding of the chart of accounts structure, cash/accrual accounting basis.
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Understanding of the expense claim process.
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Experience preparing the budget. (Not necessarily the whole organisation’s budget, but specific section(s), for example, travel costs and fixed-costs related budget lines would be essential.)
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Excellent organisation, time management and multi-tasking skills with the ability to prioritise and plan a busy workload.
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Self-motivated and able to meet all deadlines.
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Supportive, collaborative and able to build relationships with both internal and external stakeholders.
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Abilities to work independently with initiative.
Desirable Skills
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Understanding of the annual audit process.
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Understanding of the organisation’s annual budgeting process.
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Experience of working in a not-for-profit sector.
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Awareness of charity accounting and restricted funds.
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Submitting Gift Aid Claims.
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Experience using CRM system.
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Experience in remote working.
Staff Benefits
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30-days annual leave (this is in addition to the UK public holidays). Pro rata if you work part-time.
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Remote working
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Employee Assistance Programme
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Season ticket loan
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Cycle to Work Scheme
Application Process
Please click on "How to apply" button to download and complete our Employment Application Form for Finance and Admin Officer, and send it to a dedicated email address (which can be found on the last page of the Job Description PDF below) with the subject heading “Job Application for Finance and Admin Officer” no later than 10:00 am (BST) on 24th February 2025.
Successful shortlisted candidates will be notified by COB 28th February 2025.
Interviews are expected to take place on 4th - 5th March 2025 online.
This opportunity is also listed on our website: https://humanists.international/about/work-with-us/
The client requests no contact from agencies or media sales.
About Us
We're a small but ambitious charity with big plans for growth. Our team is filled with passionate, skilled individuals, but our tech expertise is still in its early stages. As we expand, we're looking for a Tech and Systems Manager to help us scale and streamline our technology, supporting every department and ensuring our systems work seamlessly together.
This is a unique opportunity to make a real impact in a growing charity, combining your tech skills with a mission-driven environment.
The Role
In this hands-on role, you'll manage and maintain the technology systems that support our organisation. Your work will help ensure our platforms work well together and can scale as we grow. You'll troubleshoot issues, make improvements, and keep our tech running smoothly. Working closely with the Senior Leadership Team, you'll play a key role in delivering important IT projects, managing system integrations, and ensuring everything operates efficiently.
Key Responsibilities:
· Tech & Systems Management:
o Audit and maintain our IT systems, troubleshooting issues and liaising with external support providers when necessary.
o Ensure software, network updates, and licenses are kept up-to-date.
o Provide ongoing support and training to the team on IT systems and maintenance.
· CRM & Data Warehouse Management:
o Build and maintain automations and integrations between internal tools.
o Manage our Data Warehouse, ensuring all integrations are functional and scalable.
o Support the team with CRM management and related system integrations.
· Project Management:
o Lead or assist in ad-hoc tech and IT systems projects as required by the Senior Leadership Team.
o Work with external agencies and suppliers to deliver on tech-related projects.
o Support us to work with AI effectively.
· Governance & Compliance:
o Maintain accurate governance, risk, and compliance records.
o Support the Chief Executive and Senior Leadership Team with any necessary tech-related governance tasks.
o Maintain system security and safeguarding
We develop the literacy, confidence and perseverance of children who are falling behind in class and have fewer opportunities in their personal lives.
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The client requests no contact from agencies or media sales.
Join us in our mission to create space for nature to thrive alongside people.
About the role
We are looking for an enthusiastic, hardworking, and highly organised Finance & Admin Officer with an eye for detail to join our team at the Lifescape Project. This person will play an integral part in our financial and operational management as the organisation expands.
Candidates will need to be comfortable with taking on a wide range of financial and non-financial tasks, carrying them out in a timely and accurate way and using their initiative.
About the us
The Lifescape Project is a small and growing charity dedicated to protecting and restoring wild landscapes, helping to provide a future for all life on earth. We focus on ambitious projects that solve complex environmental problems by leveraging the skills and expertise of a multi-disciplinary team across science, law, economics, technology, and culture.
Role responsibilities:
- Financial Processing (60%): Manage QuickBooks, raise invoices, monitor debtors, handle staff expenses, assist with banking, gift aid, year-end procedures, VAT returns, and payroll.
- Operational & Administrative Tasks (40%): Organise meetings, manage HR systems, support recruitment and onboarding, liaise with suppliers, maintain policies and procedures, support EDI initiatives, manage volunteers, and handle general administration.
Experience and qualifications:
- Degree or equivalent qualification, or extensive experience in a similar role (desirable).
- Accounting qualification (AAT Level 3) or extensive experience (essential).
- Double entry bookkeeping and QuickBooks experience (essential).
- Experience in financial transaction processing, reporting, and charity sector accounting (desirable).
- Strong organisational, communication, and IT skills, with the ability to work independently and remotely.
Benefits:
- 36 days annual leave (28 days plus public holidays)
- Annual Lifescape retreat and paid work travel
- Pension scheme
- Computing equipment
- Potential for study leave
- Flexible & remote working arrangements
For further information, including the full job description and person specification, please download the candidate information pack.
Apply now to be part of a team dedicated to solving environmental issues and protecting the natural world by emailing your CV and covering letter (no more than 2 pages) outlining how you meet the person specification and why you are the right person for this role.
Closing date: Friday 21 February 2025.
First round interviews: 13 and 14 March 2025.
Please email your CV and covering letter (no more than 2 pages) outlining how you meet the person specification and why you are the right person for this role.
We are looking to recruit someone with strong administration skills who is organised, a good communicator, and who is comfortable in prioritising workloads. This role would suit an efficient and diligent systematic thinker, with a solutions-focussed can-do approach, who is confident at using CRM databases, WordPress, Office 365, and who enjoys setting up and refining administrative processes. The candidate should have previous administration experience (paid or voluntary), and who is hard working, proactive, reliable, and honest. An eye for detail is especially important and you need to be comfortable using your own initiative and be able to motivate yourself in your home-working environment.
Key Responsibilities
The candidate will be responsible for administration at Soundabout which includes:
• Ensure that email enquiries are dealt with professionally, promptly, and appropriately.
• Source and maintain Soundabout merchandise stock; update online shop, process, and send orders.
• Maintain and update Soundabout equipment, keeping detailed inventories and organising essential maintenance such as PAT testing.
• Input, update, and maintain essential stakeholder, project, events, and evaluation data using Salesforce (CRM system)
• Schedule, circulate, and collate monitoring and evaluation related surveys using Salesforce and Office 365, providing results for reporting purposes as required.
• Managing project and event sign up processes using Enthuse (digital fundraising and event management system).
• Undertaking administration relating to project and training commissions, partnerships, and memberships. This includes confirmation letters, 121 agreements, partnership agreements, membership renewals, annual fee updates, and contact liaison.
• Supporting colleagues with storage and venue hire administration, including researching and booking venues, checking accessibility, collating, and ordering any refreshments or equipment required.
• Supporting recruitment and human resources administration, including data inputting on Breathe HR (digital HR system), supporting DBS checks and reviews, tracking training requirements, tracking insurance renewals.
• Manage Soundabout zoom accounts including creating and disseminating zoom links and recordings.
• Maintain, organise, and work with colleagues to maximise the use of Soundabout’s Office365 systems.
• Supporting administrative tasks across the organisation as required.
The client requests no contact from agencies or media sales.
Wild fish and their waters need your help. Will you join us in making a difference?
WildFish is a charity dedicated to conserving wild fish and their aquatic habitats. This is a new role for someone looking to grow as a press and media professional and to make a tangible impact on water-dependent wildlife.
We’re seeking a highly-organised and proactive Press Coordinator to join our communications team. The ideal candidate is a skilled storyteller who can coordinate media relations and press coverage. You will have strong communication skills and the ability to foster relationships with journalists and media outlets. You'll play a pivotal role in amplifying our voice in the media and driving awareness of the critical issues facing wild fish populations.
Key Responsibilities
- Develop and maintain relationships with journalists, editors, and media contacts.
- Seek opportunities to coordinate press interviews and media briefings.
- Work closely with the campaign teams to write, edit, and distribute press releases and statements. In doing so, ensure press materials align with the company’s brand and messaging guidelines.
- Respond to media inquiries and ensure timely, accurate information is provided.
- Maintain a database of press contacts and media lists.
- Track and monitor news trends for media opportunities and share these headlines internally.
- Generate new ideas to raise awareness and engagement with the press and potential supporters.
- Work with the communications manager, to analyse performance metrics and adjust strategies for maximum engagement.
- Stay up-to-date with the UK media landscape and key environmental headlines.
Personal Requirements
Essential
- Passion for WildFish’s mission and a commitment to its values.
- A sharp news sense with the ability to identify and promote engaging stories.
- Exceptional verbal and written communication skills, with proven experience crafting press releases, Q&As, blogs, and more.
- Excellent interpersonal skills, both in person and online.
- Knowledge of social media strategies for press outreach.
- A proactive attitude with a passion for reactive creativity and innovation.
- Strong organisational management and detail-oriented.
- Ability to manage multiple projects simultaneously and work under tight deadlines.
Desirable
- Background in an environmentally-focused role.
- Knowledge of UK national media and environmental issues.
- Awareness and interest in marketing media, new trends and technologies i.e. AI.
Preferred Qualifications
- Experience with press and content marketing strategies.
- Knowledge of content management and PR tools.
- At a minimum, a Bachelor of Science degree but with a career interest in communications, journalism or a related field.
What We Offer
- Salary: £25,000–£28,000 (dependent on experience).
- 25 days annual leave, plus 8 bank holidays.
- Additional leave during the festive season.
- Flexible and remote working arrangements, with fortnightly travel to Salisbury (SP2).
- Learning and development opportunities.
- Pension contributions of 5%.
Diversity and Inclusion
At WildFish, we value diversity and inclusion. We are an equal-opportunity employer and encourage applications from individuals from under-represented groups in the conservation sector. If you don’t meet all the criteria but are passionate about our mission and believe you can contribute, we encourage you to apply
This is a remote role but would require fornightly travel to Sailsbury
For questions about the role or application process, including reasonable
adjustments, contact our Operations Manager at the same address. Applicants must
have the right to live and work in the UK
Our mission is to reverse the decline of wild fish populations and their habitats, ensuring clean, healthy, fresh and coastal waters.
The client requests no contact from agencies or media sales.
AVID exists to reduce the immediate suffering of people detained and work towards a future without detention. As part of a small and agile team, the Senior Network Coordinator is a central role at AVID.
It is a crucial time to join AVID, as we embark on the implementation of an ambitious new strategic period and contend with detention expansion, increased enforcement, immigration deterrence and hostility. We welcome applicants from people who have lived experience of detention or of forced migration. You will be joining our small team of whom more than half have lived experience of detention.
Please note: whilst this role is remote, it is UK-based with some travel required. We have a shared office in Brixton, London which is available for AVID team members to use on a flexible basis. We meet as a team in person once a quarter.
Summary
The Senior Network Coordinator is part of the AVID function (alongside the Senior Member Coordinator & Co-Director for Membership and Operations) to deliver AVID’s capacity building support to AVIDs membership network of visitor groups and drives collaboration.
The Senior Network Coordinator leads on the coordination and cultivation of the network infrastructure support to visitor groupsand network collaboration. The Senior Network Coordinator fosters collaboration between members and strengthens best practice for visiting, utilising AVID’s Members Charter as a central point of reference. As a small network, relationship building is central to this role and the post holder will provide 1:1 guidance alongside a programme of capacity building support based on membership needs. The role includes responsibility for the ongoing development of AVID’s Members Charter; coordinating and delivering AVID’s membership support programme of network calls, trainings, and skill sharing sessions; and the development of resources on the AVID members’ space.
This is a varied role, working directly with our diverse range of members across the UK, with a focus on the more established groups in the AVID network. The Senior Network Coordinator works closely with the Senior Member Coordinator who has a focus on smaller, grassroot groups and new visitor groups in the AVID network and visitor engagement.
Main duties and responsibilities
Relationship building and providing tailored 1:1 support to visitor group coordinators in the AVID network:
- Building relationships with AVID members across the UK with a focus on more-established groups in the AVID network.
- Providing 1:1 support, outreach and mentoring for group coordinators.
- Identifying, developing and collectively shaping good practice standards in visiting throughout the network.
- Responding to members’ queries and maintaining ongoing communication.
- Working with the Senior Member Development Co-ordinator to induct new groups to the AVID network and involve smaller grassroot groups in AVID’s programme of support.
Work alongside visitor groups to build their capacity, resilience and strengthen best practice for visiting in detention through:
- Delivering AVID’s core training modules on immigration detention and visiting to visitors groups, ensuring materials are relevant and up to date.
- Leading on a programme of training (both in-house and external), education and skill-sharing that addresses the needs of members and group coordinators.
- Building sustainable practices and collective care amongst visitor groups which respond to the adverse impacts of working in detention and vicarious trauma.
- Co-ordinating the AVID Annual Coordinators Network Gathering alongside the Senior Member Development Coordinator, jointly overseeing all aspects of administration and coordination of this event.
- Developing, updating and increasing use of AVID resources through oversight and development of AVID’s Members Area and resources/policies/guidance for visitor groups and coordinators as well as supporting the development of AVIDs volunteer visiting handbook.
- Working alongside people with lived experience of detention in the AVID community to facilitate meaningful opportunities for leadership in network activities.
Develop network collaboration, facilitated peer-support and alignment of groups around shared network values, strategies and goals through:
- Co-ordinating and facilitating AVID member calls and skill shares to provide structured peer-support and ensure that information is effectively shared in the AVID network.
- Working with AVID members to establish processes and activities for collaborative development and ongoing revision of the members’ charter.
- Embedding charter values across AVID’s network support and capacity building work with a priority focus on anti-racism & anti-oppression and lived-experience leadership in line with our strategic objectives.
Maintaining and monitoring the activity of the AVID network and identifying emerging areas for development through:
- Developing and improving access to AVID’s membership offer, administering the annual membership renewals and keeping up to date records of AVID members.
- Designing and implementing annual members survey.
- Keeping an up-to-date record of member activities, meetings, participation and feedback.
- Keeping abreast of the development and support needs of the AVID members as well as changes in detention policy and practice.
- Identifying and building relationships with external partners to strengthen collaboration and partnerships with the wider movement.
Other tasks:
- Supporting AVID’s strategic development through our strategic objectives.
- Working alongside other members of the AVID team to ensure that membership support and network development is connected to our overall mission of ending detention and advocacy efforts.
- Representing AVID at external meetings and events.
- Contributing to funder and board reporting.
- Tracking, monitoring and evaluating impact using AVIDs internal databases.
- Responding to general enquiries by phone, email or post.
Person Specification
We are interested in skills and experience developed in a range of environments, whether through formal workplaces or voluntary. We recognise the great value of lived experience of immigration detention and/or of hostile environment policies and would be very interested to hear from applicants with this experience.
Experience
- Experience of delivering and designing training to meet specific objectives with an understanding of the different needs for in person and online training.
- Experience of recruiting, supporting, and advising volunteers.
- Experience of delivering workshops and/or coordinating events (online and in-person).
- Experience of working with marginalised communities.
- Experience of monitoring, reporting and evaluation.
Desirable:
- Experience of developing support systems, identifying priorities for change and strengthening the infrastructure of voluntary groups.
- Experience of working with refugee, migrant and/or detained communities.
- Experience of working in the immigration and/or criminal justice sector.
- Experience of working in a membership organisation.
Knowledge and understanding
- Knowledge of good practice in volunteer management.
- Knowledge and understanding of migration, human rights, asylum, criminal justice and immigration detention in the UK.
Skills
- Communication skills, written and oral.
- Facilitation skills and inclusive approach to managing online and offline spaces.
- People skills and ability to build relationships with diverse groups of people.
- Solid administration skills and working knowledge of information systems.
- Ability to work well in a team.
- Ability to manage multiple priorities.
The client requests no contact from agencies or media sales.