Operation Jobs

You’ll be at home, working online, recruiting and interviewing new volunteers, pulling teams together, planning and strategising systems to support our amazing volunteers.  You've great people skills and a talent for bringing out the best in people, spotting their strengths, building up their confidence. You’ll be supported by our Salesforce Manager and Content & Communications Lead and will work alongside colleagues heading up our services.  

We’re at the start of a new 5-year journey to create space for people who stammer – so we’re building our team.  This is a new role at STAMMA, so there is space to shape, create and shape volunteering at the start of our new strategy.  Now couldn’t be a better time to join.

We're embarking on a new strategy, fuelled by the National Lottery, which includes significantly expanding our volunteer operations which will be headed up with this new post.  We've already a team of over 30 brilliant volunteers.  Our services are central to what we do - so you'll be at the very heart of it all. Recruiting and supporting volunteers across the helpline, training and advocacy services, including supporting our amazing group leaders around the country. 

Essential Skills & Experience

• At least 3 years’ experience of volunteer management.  We’re particularly looking for experience with online recruitment and management of volunteers.
• Experience of establishing new volunteering and training systems, so you can help us scale up operations.
• An understanding of best practice and the regulations around volunteering.
• Thorough understanding of safeguarding practices and issues.  The postholder will be the safeguarding lead in this role.
• Experience of presenting to groups of people and facilitating discussion and initiatives and coaching individuals.
• Strong writing and presentation skills.
• Experience of working within voluntary sector.

Desirable

• Experience of working with local groups and/or working with a membership organisation.
• Experience of organising volunteer events.
• Experience of using a CRM or volunteering management system.
• It would be great if you stammer, but not essential.

Soft Skills

• Leadership
• Self-starter
• Able to manage and prioritise a varied workload within deadline.

RESPONSIBILITIES

We expect to recruit from our members and from the community of those who stammer or those who support people who stammer (speech & language therapists, family and friends).

• Recruit and induct new volunteers to support our services, working with the Services Director and the Training & Outreach Lead. 
• Work with the service managers to review training and update training modules.
• Ensure there is appropriate training, support, supervision and acknowledgement for volunteers and ensure processes comply with the charity’s values
• Research and write volunteer policies and procedures, including risk assessments.
• Support and recruit volunteer community leaders for our groups and networks; work with them to aim for consistent quality across the groups experience and develop an online training programme for leaders.  Longer term, put a funding case together to support a training weekend for community leaders.
• Keep records on which community groups are active and identify areas of need and feedback mechanisms.
• Work with Content & Communications Lead to produce regular mailings and volunteer recruitment campaigns.
• Keep up to date with legislation, best practice and policy related to volunteering and make any necessary modifications to accommodate changes.
• Maintain the database of volunteers and ensure all volunteers are registered members.
• Manage budgets and resources, including the reimbursement of volunteer expenses.

PLEASE NOTE

This is a hybrid role, and all staff are expected to attend team meetings, held in London, every 6-8 weeks.
Candidates need to be based within mainland UK as they will be expected to attend in-person staff meetings and visit local groups.   
Previous candidates need not apply.           

INTERESTED?

If you think you fit the bill and can tick most of the boxes needed under the Job Spec, then do apply. We need:

1. A CV.

2. A cover letter of no more than 2 pages to explain why you want this job and how you fit the Job Spec, with particular attention to skills and experience. Applications without a cover letter will not be accepted.

Deadline for applications 23rd April.

TIMETABLE

Ongoing Short one-to-one Teams informal chats will be offered to long-listed candidates in the first instance with the CEO, so if you can, get your application in before 29th April. Following this, candidates will be shortlisted for a panel interview via Teams. 

Tues 29th April 1st Panel Interview (online)

Thurs 1st May Meet the staff (online): If you reach the 2nd round you will get the chance to meet the staff team and get a feel for the people you’ll be working with. 

Fri 9th May 2nd Panel interview, in person, London.  Those attending the 2nd panel interview will be expected to prepare a short presentation.

In this role you will be responsible for managing the Trust's Unit Base Operation and will take ownership of the marketing and letting of spaces both in the buildings/structures and other suitable outdoor locations across the Trust’s 23 acres of land in North Kensington.

We are seeking a highly motivated and experienced Lettings Officer who will be committed to generating income for the Trust.  You will be a strategic, commercial and customer focused person with the ability to provide a friendly and efficient service to tenants, staff and other stakeholders, with an aptitude for working in a complex and fast changing environment.

If you are looking for a new challenge this role is for you!

Key responsibilities of the role include:

Unit Base Management:

Responsibility for driving improvements, developing, managing and implementing the Trust’s Unit Base operations, including:

• A promotional plan for the Trust’s offer is visible in the market place and to grow the service over time.
• A strong booking system supplying the right data for the Trust to manage the operation in a timely manner.
• Appropriate meeting and greeting, services, facilities and security provision are in place.
• Ensure all relevant information for smooth set up, use and strike, is available and passed to users of the service, including emergency or out of hours, contact information.
• Ensure a feedback mechanism is in place for users.
• Ensure a monitoring mechanism is in place for reporting upwards within the Trust.
• Ensure a risk assessment for the service is in place and kept regularly updated.

Commercial Lettings:

• Develop a marketing and lettings strategy in line with the Trust’s Asset Management Strategy.
• Proactively market all our spaces.
• Identify potential advertising locations on the estate and actively market and let such spaces, to generate new income.
• Liaise with stakeholders and tenants to support businesses and the local economy.
• Manage internal and external relationships, positively and pro-actively.
• Provide local economy support through engagement with our other tenants, community and external partners/providers.
• Establish and maintain systems for the selection of tenants and monitoring and evaluation.
• Undertake the review and selection of suitable tenants and the negotiation of terms.
• Review and approve lease/licence and other similar legal documentation.

Knowledge and Experience:

• Demonstrable experience in dealing with Landlord & Tenant matters, in a similar or equivalent role across complex property portfolios, in particular the retail sector.
• Involvement in commercial property transactions and tenancies in a commercial or community environment.
• Have good time management, organisational, communication and administrative skills with the ability to work under pressure.
• Understanding of the local area and its social, cultural and political heritage would be highly desirable
• Experience in using property management software (or similar)
• Proficient at managing databases and programmes.

Personal Skills:

• A personable and collaborative approach, with proven experience of developing and maintaining positive relationships with a range of stakeholders, including tenants, community groups, Local Government and Board members.
• Good communication and negotiation skills, orally and in writing.
• Good people management and conflict resolution skills.
• Ability to work on own initiative with minimum supervision
• The ability to be flexible and adaptable in response to changing priorities.

Qualifications:

• Commercial Property Management qualification ideal or related qualification/experience.

The post holder will be expected to have a flexible approach to working hours.  Owing to the demands of the role or events on the estate, the position may include working some evenings and weekends.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is  Sunday 27 April 2025 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

Are you passionate about strengthening the charity sector and being part of positive change in London communities? Are you dynamic, organised, and a strong communicator who understands volunteering, loves building relationships, thrives on making things happen and is interested in using technology to innovate systems?  If this sounds like you, we’d love to hear from you! We're looking for someone to lead our Skilled Volunteering Team and take our programme to the next level.

About Link UP London

Link UP London’s purpose is to build stronger more resilient communities.  We do this by connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, helping these organisations to address strategic and operational development issues and build capacity and resources to better tackle the multiple challenges facing their communities. Link UP connects these organisations to Skilled Volunteers from a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) who have faced many of these strategic and organisational challenges before and want to apply their skills and knowledge to support their community.

We connect skills to SGOs in 3 main ways including:

• Skilled Volunteering Projects: Short-term, structured volunteering engagements
• Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats
• Lunch & Learn Sessions: one-hour webinars allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development

Our Skilled Volunteering programme has been a core service of Link UP since its founding in 2016 and is at the heart and soul of our work. We work in all 32 boroughs and the city of London to help organisations to better address poverty, inequality, and marginalisation.  We have ambitious plans to continue to deepen our connections across boroughs, reach even more organisations and volunteers, to build stronger communities by harnessing professional skills for social good.

The new Head of Skilled Volunteering will be instrumental in helping us grow our successful existing Skilled Volunteering programme and take it to the next level reaching more SGOs and skilled volunteers building new partnerships, and deepening relationships and support provided across London.

Role Details

Title: Head of Skilled Volunteering

Time Commitment: Full time role (4 days a week may also be considered)

Format: Hybrid - remote and in-person (at least 2 days in the London office (Battersea) in-person per week and ability to travel to different parts of London regularly for meetings and events)

Salary: £34,500 full time salary

Purpose:  To lead and develop Link UP London’s Skilled Volunteering programme to ensure it achieves its ambitious strategic objectives as a core programme of Link UP London

Report: The Head of Skilled Volunteering will report to the CEO and oversee the existing Skilled Volunteering team including the Skilled Volunteering Manager and Officer

Role Duties & Responsibilities

Programme Management

• Oversee the day-to-day work of the Skilled Volunteering team including implementation plan, workflow and target realisation 
• Oversee and build new and reliable promotional avenues to access individuals with relevant skills and charitable organisations looking for support
• Monitor and report on progress against annual targets and strategic priorities
• Review and improve the Skilled Volunteering process
• Manage coordination between Skilled Volunteering Projects and the Social Impact Solutions Corporate Skilled Volunteering programme

Relationship Development and Management

• Maintain and further develop existing relationships across London’s boroughs with partners, charitable organisations, funders, CVSs and others
• Initiate and develop new relationships with relevant organisations that are well positioned to complement and/or support Skilled Volunteering activity
• Attend events in-person and online to further build relationships
• Ensure regular communication through various avenues including mailings, phone calls and in-person meetings
• Lead workshops and trainings about skilled volunteering as required

Programme Development

• Facilitate focus groups with volunteers and organisations
• Develop and oversee a new SGO Advisory Group
• Actively engage with CEO on developing new approaches to using Skilled Volunteering to make a deeper impact within London communities

Communications, Thought Leadership and Events

• Work with the Comms team to ensure promotion is effective and targeted 
• Innovate ways to get the word out to both volunteers and organisations
• Help build our voice as a thought leader in the field of Skilled Volunteering in the UK
• Write blogs and other pieces to share different aspects of Skilled Volunteering
• Coordinate, as needed, with the Events Manager to carry out Skilled Volunteering related events

Systems and Operations

• Actively oversee our CRM and ensure established processes are working efficiently
• Contribute ideas to improve effectiveness of the Skilled Volunteering process
• Continue to review and improve our data collection and analysis system
• Ensure other technology is being used and integrated as needed to support our work
• Identify and lead on implementation of new tech that can support Link UP’s growth and efficiency

Other

• Represent Link UP and our expertise in Skilled Volunteering within the communities that we work and beyond at events and forums and other gatherings (on and offline)
• Contribute to proposal development and funding requests as needed
• Actively engage in the development and growth of Link UP as an organisation

Person Specification

Essential Skills

• 5+ years’ experience with programme management and delivery aimed at creating positive results
• Experience managing people and small teams
• Comprehensive experience with monitoring & evaluation and impact measurements and an interest in developing these further
• A love of working with people, building relationships and experience with relationship management
• A great spoken and written communicator
•  Experience with, and enjoyment of, presenting to groups
• Comprehensive experience with CRM management (e.g. working with Active Campaign, Salesforce or similar platforms)
• Technically savvy with the ability to learn new technology easily
• Detail oriented and highly organised
• Ability to work under pressure and deliver at a high quality
• Ability to pitch in as needed to ensure everything is done to the best of our abilities, as required as part of a small team
• Ability to work well remotely and independently as well as in-person with a team

It is also important to have:

• Experience with and an understanding of organisational development / capacity building in the charity sector
• An understanding of volunteering and Skilled Volunteering in particular
• Knowledge, and some direct experience, with the charity sector
• Understanding of the charity sector including opportunities and challenges faced by small organisations today
• Ability to be in London multiple times a week as needed

Qualities that are a good fit for our team

• Personable / warm / caring / friendly
• Energetic, confident and outgoing
• Good networker / relationship builder
• Hardworking / dedicated / committed
• Entrepreneurial
• Professional

Application Details

Please submit a CV and covering letter (max 2 pages) addressing your suitability to this role in relation to the job description and eligibility specifications above

Please note that applications submitted without a cover letter will not be considered.

Closing Date for Applications: Wednesday 30 April 2025

However please note that applications will be considered as they are received on a rolling basis. 

Do you have a passion for supporting carers and making a real difference? Are you looking for a rewarding new role in a small, local charity?

Join the Carers’ Hub team and make a lasting difference to the lives of unpaid carers in Lambeth. This is an opportunity to manage a talented and dedicated team as we enter the next phase of our development.

The Adult Carers Team Leader reports directly to the Operations Manager and is responsible for leading and managing the Adult Carers team. 

You will provide leadership and stability to the Adult Carers staff team, by line managing, coaching and supporting employees to create a happy, productive work environment. You will work within the Adult Carers team to deliver an engaging, accessible range of peer support groups, social activities and one to one support, working to targets and budget, ensuring timely and accurate reporting to funders.

This role requires you to work collaboratively with carers and professionals to meet carers’ needs and shape the service, building and maintaining strong partnerships to do so. You will support our wider organisational objectives and help out with events, communications and other ad hoc work.

About us

Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1-1 and peer support, signposting, monthly forums, training, workshops and social activities. We are a charity with ambition, a big heart, and an outsized impact.

As the Adult Carers Team Leader you must be:

• Available to work between 9am and 5pm Monday to Friday (with regular evening and occasional weekend work)

• Skilled at using IT, including Google Suite and Zoom.

• Experienced working with vulnerable adults and those with complex needs.

• Willing to travel within Lambeth

• Willing to undergo a Disclosure and Barring Service check
   

What can we offer you?

• Professional development, induction, ongoing training and support

• Hybrid working

• Permanent contract

• Holiday pay and pension

• Travel reimbursed

Closing date: 9am Friday 2nd May

Interviews: Thursday 8th May

Groundwork has a range of exciting opportunities and we are seeking a highly motivated individual with a passion for engaging communities, supporting people to learn and improving the environment to help drive our programmes forward. 

We are recruiting for a project officer role in Hertfordshire to deliver and project manage an exciting and wide range of community and education projects across the county. 

The role will be delivering a variety of projects in group settings including gardening, outdoor play, river/wetlands, community engagement, climate awareness behaviour change projects and delivery of school-based programmes.  These projects will support participants to improve their health, well-being, knowledge and skills. 

You will require strong communication and organising skills and will be leading practical tasks.  You will be working with different community groups particularly vulnerable people as well as co-ordinating with local partner organisations. 

There is ample scope for innovation and we’ll make sure you’re given all the support and guidance you need to really take your career forward.

Groundwork East is an equal opportunities employer and welcomes applications from all members of the community.

Appointment to this role is subject to an enhanced record check through the Disclosure and Barring Service (DBS).

We are recruiting for a Health IGVA to join our team in Southwark; the scope on this job involves….

Job Title: Health IGVA

Location: Southwark
Salary: £28,104 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We are recruiting for a Health Independent Gender Violence Advocate (IGVA) who will provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children, with a focus on clients who have additional vulnerabilities due to health concerns. In this role you will work with Southwark health agencies with a focus on Southwark GP Practices to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children.

This role will be part of increasing the ability of partner agencies, including those in health to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial, and emotional abuse, female genital mutilation, forced marriage and so called ‘honour’ based violence). As part of this role, you will be required to regularly attend GP practices and other health settings to meet with survivors and provide training to health professionals. You will be working alongside Named GPs in Safeguarding Children and Adults at Risk, and Lead GPs, to support practices and provide training. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing date: 9.00am on 21 April 2025

Interview date: 30 April 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Director of Secretariat

This is a role in which you can make a major difference to the smooth running of the diocese, which serves the whole of Berkshire, Buckinghamshire, and Oxfordshire. 

This is a full time role offering hybrid working. 

Position: Director of Secretariat

Location: Kidlington, Oxford/hybrid

Hours: Full-time 

Salary: Approximately £75,000 per annum

Contract: Permanent

Start date: On or around 1 September 2025

Closing Date: Sunday 27 April 2025 at midnight. Interviews will take place on Monday, 12 May 2025, with a prior online meeting with the Diocesan Secretary, ideally on Friday 9 May 2025, and a confirmatory meeting for the recommended candidate with the Bishop of Oxford.

The Role

In leading a department within Church House, which largely comprises of the church buildings team and governance functions, you will be blessed with a highly skilled group of people.  You will have the opportunity to lead and guide them and to make a significant contribution to the life of the diocese through being part of the Bishop’s senior team and heads of department group, and deputising as required for the Diocesan Secretary.

The main areas of work are:

• Organisational leadership

• External grant-funding

• Oversight of our highly regarded Development Fund

• Governance and compliance, including elections, data protection, and risk

About You

You will have well-honed skills in leadership and governance, and ideally also project management.  You will have very strong communication and interpersonal skills, with high attention to detail, and will have operated at a senior level in a complex organisation.  You will be self-motivated and have a real interest in the very diverse work of the diocese as it seeks to support over 800 church communities and to carry out strategic work as determined through our governance structures.

There is a genuine occupational requirement that the appointee must be a communicant member of the Church of England or of a church in full communion with it, in accordance with schedule 9 of the Equality Act 2010. 

Benefits and rewards include:

• 25 days holiday per annum, rising each year by one day to a maximum of 30 days

• In addition to the statutory UK public holidays, the Diocese offers three privilege days

• Free parking and subsidised on-site café

• Generous employer pension contribution of 12.5%, which includes death in service benefit (5% Employee Contribution)

• Electric car and cycle-to-work salary sacrifice schemes

• Access to wellbeing support via Employee Assistance Programme

• Enhanced family-friendly policies and a generous sick pay provision

• Access to low-interest financial services from Churches Mutual Credit Union, including loans

• An attractive modern working environment

The Organisation

The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.

Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.

We want our commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff. We are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.

You may also have experience in areas such as Secretariat, Director, Director of Secretariat, Governance, Project Management, Project Manager, Faith, Grants, Compliance, Operations, Operations Director. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

HOW TO APPLY:

WE ARE ONLY ACCEPTING APPLICATIONS SUBMITTED THROUGH OUR WEBSITE. 

APPLICATIONS SENT VIA EMAIL OR OTHER METHODS WILL NOT BE CONSIDERED.

PURPOSE OF ROLE

Leadership of the fundraising function at Caudwell Youth. You will be responsible for our fundraising strategy, working with the CEO. You will take a personal lead on high value giving from Corporate and Major Donors.

Responsible as part of the Senior Leadership Team for the overall leadership of Caudwell Youth. Promoting the mission, vision and values of the charity, and the development and implementation of our strategic plan.

IN YOUR ROLE

• You are innovative and have a responsibility for developing and changing practice and services in varied levels of complexity;
• You are a leader with considerable responsibility and the ability to research, analyse complex challenges and create clear strategic responses;
• You are responsible in your area of specialism for service improvement and strategic development likely in conjunction with other leaders and influenced by the wider teams you are responsible for;
• You are accountable for the performance of the specialist areas you are responsible for and your own personal performance;
• Your work will have named legal responsibilities and accountabilities;
• You are accountable to the CEO.

CORPORATE LEADERSHIP

• As part of the Senior Leadership Team work with the Board of Trustees to: develop and progress the organisation’s strategy, set and manage the organisation’s budget and ensure risks are managed effectively
• Lead by example, instilling a values-led and inclusive culture
• As part of the SLT work with and for young people to ensure Caudwell Youth makes the greatest possible difference to their lives.

FUNDRAISING LEADERSHIP

• Lead the development of the fundraising strategy to grow and diversify the charity’s income, with support from the CEO.
• Evolve our fundraising function to maximise benefit to the charity; developing additional or existing income streams as set out in the fundraising strategy, with support from the CEO
• Lead the implementation of the fundraising strategy, setting annual plans, income targets and budgets
• Establish and grow an effective, high-performing fundraising function. Provide effective leadership for the team (Fundraising Manager and Fundraising Assistant). Nurture and develop colleagues to achieve their potential.
• Ensure systems and processes are in place for effective management and development of the fundraising function, including compliance with the Fundraising Regulator and our policies.
• Manage the fundraising budget, reforecasting income and expenditure throughout the year and reporting progress to the SLT and the Board of Trustees.
• Evaluate the effectiveness of fundraising activities and adapt plans where appropriate.
• Be an ambassador for Caudwell Youth and support the CEO in this role
• Involve young people in fundraising developments and activities as appropriate, championing a collaborative and participatory culture.

HIGH VALUE GIVING

• Responsible for leading the development, and managing the delivery, of our major donor and corporate fundraising strategies
• Identify and engage potential new donors
• Ensure effective stewardship is in place to develop relationships with donors
• Be the lead contact with John Caudwell’s Charity Pioneer, supporting the recruitment and engagement of Life Changer Circle members.
• Support the CEO to develop and maintain the charity’s relationship with our founder, John Caudwell.
• Carry out due diligence on new funder relationships; being mindful of any risks to John Caudwell’s reputation in the course of fundraising activities and the wider charity’s work.
• Deliver sustainable income growth through a focus on development of a varied range of corporate partnerships.
• Responsible for proposal and application development for potential Corporate donors, taking a lead in pitches and negotiations with potential partners, coordinating input from colleagues.
• Work with Operations team and wider colleagues to develop engagement opportunities for Corporate Partners which are of mutual benefit.

TRUSTS, FOUNDATIONS AND INDIVIDUAL GIVING

• Support the Grants Manager to develop strategy and plans to maximise ROI from Trusts and Foundations.
• Oversee the grants pipeline, application process and procedures to ensure quality and compliance with financial and legal requirements.
• Work with Marketing team to support positive fundraising messaging through CY communications
• Work with Marketing team to support active challenge and community fundraising, ensuring that all our fundraisers are thanked and have appropriate donor journeys
• Support the Operations Director to grow income from statutory sources

PERSON SPECIFICATION

Essential skills and experience

• A minimum of 5 years' experience in fundraising, including a track record of securing high-value gifts of six figures.
• Proven track record of successfully developing and delivering fundraising strategies, including corporate partnerships, major gifts, trusts, and foundations.
• Sound leadership and team management experience, with the ability to inspire and motivate teams to achieve targets. The Fundraising Director will manage a team of two within a wider organisation of 25 staff.
• Excellent relationship-building skills with donors, corporate sponsors, grant-making bodies, and stakeholders, including grassroots and volunteer-driven fundraising efforts.
• Strong financial acumen, including experience in budget management, financial forecasting, and reporting on fundraising performance, with a focus on KPIs and success metrics.
• Ability to set and achieve clear fundraising growth targets, ensuring alignment between current income portfolios and projected expansion.
• Excellent communication and presentation skills, with the ability to craft compelling fundraising proposals and cases for support.
• Knowledge of fundraising regulations, data protection laws (GDPR), and ethical fundraising best practices.
• Ability to work strategically and collaboratively with senior leadership teams to align fundraising activities with the charity’s mission and objectives.
• Knowledge of donor stewardship best practices, ensuring structured donor engagement journeys and retention initiatives.
• Experience of involving beneficiaries in fundraising strategy and activities

Desirable skills & experience

• Knowledge of individual giving, community fundraising and legacy fundraising
• A network of contacts within the philanthropic, corporate, or grant-making sectors.
• Experience in securing statutory funding or government grants.
• Experience in marketing, PR, or communications to enhance fundraising efforts, particularly in digital innovation and outreach strategies.
• Familiarity with impact measurement and reporting
• Experience of managing external partners or agencies to deliver fundraising initiatives
• Experience of working with young people
• Lived experience that aligns with the young people we support

WHY WORK FOR US

Benefits:

• Flexible working
• Hybrid – working from home and in the community
• WPA Healthcare (including Employee Assistance Programme and extended counselling sessions)
• Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme
• 25 days annual leave (FTE) plus bank holidays, plus charity closure between Christmas and New Year
• Extra paid day off on your birthday
• Paid day off for volunteering in your community
• Training opportunities to support your personal development
• Employee discounts on everyday goods and services
• Being part of a passionate and dedicated team

Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.

Resource Manager (6-Month FTC, Up to £50k, Hybrid)

Are you an experienced Resource Manager with a talent for optimising staff allocation, managing project budgets, and ensuring smooth project delivery? We’re looking for an organised and analytical professional to join a dynamic organisation on a 6-month fixed-term contract.

The Role

As Resource Manager, you’ll be responsible for scheduling and managing staff resources to ensure efficient project delivery across both external and internal initiatives. You'll work closely with project and programme leads, ensuring that teams are effectively resourced without being overloaded. Key responsibilities include:
? Scheduling staff resources in line with project needs.
? Monitoring and updating project budgets.
? Ensuring accurate completion of timesheets.
? Producing reports and insights for strategic decision-making.
? Supporting continuous improvement of resource management processes.

About You

You’ll bring:
? Experience in resource management, scheduling, or traffic management in a complex, multidisciplinary environment.
? Strong analytical skills with the ability to generate reports and insights.
? Excellent stakeholder engagement skills, working across all levels of an organisation.
? Advanced Excel skills (pivot tables, VLOOKUP, IF statements).
? Experience using professional services automation or resourcing software (e.g., Business Central, Progressus).

The Offer

Salary: Up to £50,000 (pro rata)
Location: Hybrid (flexibility available)
Contract: 6-month FTC

This is an exciting opportunity for a proactive and detail-oriented professional to make a real impact in a fast-moving environment.

Interested? Apply now to find out more!

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Food and Beverage Manager
Reference: APR20254453
Location: Sherwood and Budby South
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £27,123.00 - £28,956.00 Per Annum
Benefits: Pension, Life Assurance and Annual Leave

Introduction 

We are looking for an enthusiastic, confident and highly organised individual to take on the role of Food and Beverage Manager at our Sherwood Forest nature reserve.

The café is located in our award winning visitor centre, situated is an ancient landscape alive with nature, history and folklore. Today it is a magical destination visited by people from across the globe, home to the enduring legend of Robin Hood and the famous Major Oak, estimated to be more than 1,000 years old.

We care for over 450 hectares of ancient wood pasture and rolling heathland which is home to thousands of species of bird, insect, mammal, fungi, tree and plant. Wooded for centuries and once part of a vast royal hunting ground, for the 350,000 people who come to visit each year it is an incredible place to visit!

What's the role about? 

Supporting the Assistant Food and Beverage Manager in the delivery of an exemplar customer experience, maximising income streams and effectively managing costs to deliver optimal net contribution, whilst ensuring a high level of legislative compliance.

Working at Sherwood Forest Reserve, you'll compliment the unique and fascinating visitor experience offer inspiring our visitors to support nature conservation now and in the future. Working with the Assistant Food and Beverage Manager, and a team of Centre Assistants, you'll be responsible for delivering the café's menu offer and driving income, ensuring consistent high customer service and delivery. Excellent staff management and organisational skills will be required to manage the weekly rota effectively and a keen eye for managing budgets and costs are essential to manage costs and margins to maintain profit.

Working as part of the catering team, we need someone who is enthusiastic and hard working and is determined to make a success of the catering operation.

The Food and Beverage Manager will:

• Complete back of house and front of house operation alongside the team

• Support delivery of exceptional customer care.

• Proactively support the delivery of net contribution targets through effective budgetary management and resource planning.

• Proactively support the effective delivery of defined standard operating procedures.

• To proactively support the effective delivery of all administrative tasks within defined timeframes.

• Responsible for effective management of food safety and health and safety, adhering to RSPB procedures.

• Proactively support in the management and leadership of team members.

• Deputise in the absence of the Food and Beverage Manager.

• Ensure the café is commercially merchandised according to the agreed layout and stock levels are appropriate.

• Ensure all catering administration, operating processes, security, food hygiene and health and safety adhere to RSPB procedures.

Essential skills, knowledge and experience: 

• GCSE Maths and English or equivalent

• Level 2 Food Hygiene

• An understanding of budgets and delivery of KPI’s

• A working knowledge of MS applications, including Excel and Word

• Knowledge of food safety management systems and health and safety legislation

• Strong visual merchandising, display and presentation skills

• Strong resource planning with effective allocation of teams and product

• The ability to plan and prioritise tasks

• A strong leader, who motivates and nurtures their teams

• Effective in responding to customer and colleagues needs and feedback

• Supporting and developing a highly performing diverse team

Desirable skills, knowledge and experience:

• Level 3 Food Hygiene

• Experience of working at a visitor attraction

• Multi-site catering experience

Closing date: 23:59, Tue, 29th Apr 2025

We are looking to conduct interviews for this position as soon as possible so please don't delay in responding.  We reserve the right to close this vacancy early if we receive sufficient applications for the role’. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Do you want to be part of a charity that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?

Our mission at St. Hilda’s East is to equip our service users with the resilience to navigate modern life. We welcome everyone into our spaces and work together to deliver engaging activities, promote social contact and ultimately enrich lives.

Located in Tower Hamlets, we welcome people of all ages to our large, friendly community centre in Shoreditch where we offer a wide range of activities promoting wellbeing and social connections. Our services include sensory play for Under-5’s, youth programmes, wellbeing activities for those experiencing mental health issues, bilingual advice, and activities to reduce social isolation and enhance physical and mental wellbeing for older people.  We also run a day centre in Shadwell, where we care for elders from the Bangladeshi and other communities.

This is an exciting time to join St Hilda’s East as we celebrate our 135th anniversary. As a community centre with deep roots in the area, we play a vital role in supporting local people.

As Receptionist, you will be the first point of contact for service users, visitors, and staff, providing a warm, friendly and professional welcome. Your role will be key in ensuring the smooth running of the centre, handling enquiries, managing bookings, and offering general administrative support to the team.

This job is for you, if you:

· Have excellent communication skills (including proficiency in spoken Bengali/Sylheti) and enjoy engaging with people from diverse backgrounds.

· Are organised and proactive, able to juggle tasks such as answering calls, responding to emails and maintaining records.

· Take pride in providing exceptional customer service, ensuring every visitor to St Hilda’s feels valued and supported.

· Can handle occasional challenging interactions with diplomacy, patience, and professionalism.

If you’re looking for a meaningful role at the heart of a community-focused organisation, we’d love to hear from you!

Benefits include 25 days annual leave and access to an Employee Assistance Programme.

Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.

Head of Finance Systems
Fixed Term Contract (14 months) 
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location Split between home and our London Office 
Salary Range - £74,000 - £82,000

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role
In this role, you will lead, manage, and support the Finance Systems team in daily operations and key Finance Projects, including the migration of Macmillan's core finance system to the Cloud and the implementation of a Financial Planning and Analysis Tool.

You will drive both system and process change across the Finance Division, working closely with Technology and external stakeholders.

Your responsibility will be to maintain and ensure the integrity of the accounting data and compliance within the financial control framework of Macmillan’s finance system.

About you
The successful candidate will demonstrate the following skills and experience:

• Experience in implementing Finance Systems and effective change management
• Strong finance and accounting knowledge and experience 
• Highly effective stakeholder management and engagement skills with excellent interpersonal skills at all levels and with both technical and non-technical audiences.
• Strong analytical and business skills with the ability to think strategically and to manage detail, and to know when each is important.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: Sunday 13th April 2025
 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

Assistant Head of Fundraising (Data, Insight and Supporter Experience)

Salary£55,475.00 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Assistant Head of Fundraising (Data, Insight and Supporter Experience)

Location: London/Hybrid

Salary: £55,475.00 per annum

Weekly Hours: 35

Reference: YMC1091224

YMCA England & Wales is looking for an Assistant Head of Fundraising to help lead our driven and dedicated Database Insight and Supporter Experience team. If you are passionate about making a difference in young people's lives and have an already outstanding career in fundraising operations, then this could be the opportunity for you. We are looking for someone who can design and implement new ways of working which will enable us to continue to grow. Collaboration will be essential so communication skills, a supportive approach, and an ability to think creatively are crucial.

About Us

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

Fundraising at YMCA England & Wales has three pillars:

Fundraising for distribution through initiatives such as our RoomSponsor programme and national partnerships

Fundraise to support YMCAs and fund our policy, campaign and research work, which changes the lives of young people

Help YMCAs fundraise themselves by providing assets, propositions, and advice for local YMCA fundraisers – we believe there is an exciting opportunity to support with data and insight that requires development.

What you’ll do

As Assistant Head of Fundraising (DISE), you will provide strategic leadership to a multidisciplinary team, overseeing Database Management, Analysis and Insight, and ensuring excellent Supporter Experience, you will develop and implement team strategies that align with the charity’s fundraising and supporter engagement goals, ensuring collaboration, accountability, and continuous improvement.

You will drive exceptional supporter care, ensuring donor interactions are managed professionally and empathetically. By implementing engagement strategies and monitoring supporter satisfaction, you will foster long-term relationships and enhance the overall supporter experience.

Overseeing the Raiser’s Edge NXT platform, you will ensure data accuracy, compliance with UKGDPR and PECR regulations, and integration with third-party platforms. You will optimise database processes, including income reconciliation, Gift Aid processing, and supporter segmentation, ensuring the efficient extraction of appeal and marketing data.

With a focus on data analytics, you will oversee the development of dashboards, KPI reports, and predictive models to drive decision-making. Your insights will support fundraising strategy, campaign performance analysis, and the adoption of data-driven approaches across the organisation.

Additionally, you will manage supplier relationships, ensure compliance with fundraising regulations, and develop risk management policies, collaborating closely with internal teams to support operational excellence.

Who We’re Looking For

We are seeking a driven, creative, and inspirational leader from the Charity Sector. You’ll have led teams within supporter care, database management or fundraising operations. You are a natural at building relationships. You are someone who understands and respects YMCA’s heritage, mission, vision, and overall strategies.

This role reports to the Head of Fundraising and works closely within a vibrant team as well as across the whole of YMCA England & Wales. You will have experience of managing multiple internal and external relationships, and work closely with the Assistant Heads of Fundraising responsible for Public Fundraising and Strategic Partnership.

You are a tech-savvy individual who can streamline workflows and develop tools like the Power Automate for automation, Power BI for data visualization, and AI for advanced data insights.

And you are a champion of learning and growth, you foster a positive decision-making process while encouraging team collaboration and engagement.

If this sounds like you and you are ready to join us on our journey we would love to hear from you!

Please apply today with cv and cover letter and help us continue to build a better future for young people across England & Wales.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

You’ll work closely with all members of the People & Culture teams and internal and external stakeholders. You’ll be the first point of contact for people and recruitment related queries - working with the wider People Operations Team. 

You’ll play a pivotal role in the development and delivery of our cross organisational learning and EDI initiatives for colleagues. Through excellent coordination and planning, engagement with stakeholders and colleagues, you will ensure we are able to deliver our learning programmes. 

What you’ll do: 

• Coordinate a series of learning, wellbeing and EDI programmes, as well coordinating support to L&D team to arrange in house training for colleagues 

• Manage all generic HR email accounts and ensure that these are responded to in a timely and effective manner and signposting to employees on policy and procedures where appropriate

• Support in the delivery of the monthly payroll for approximately 600 employees by inputting data into to the HRIS and generating letters/contracts

• Support the charity’s recruitment process by liaising with candidates, organising interviews and reference checking 

What you’ll bring: 

• Experience of working within an HR environment in a busy and varied team 

• Good eye for detail and accuracy are essential, with the ability to spot and correct errors and weaknesses in processes 

• Experience of providing coordination support to a variety of programmes managed by multiple stakeholders

• Ability to prioritise work effectively, from a variety of internal and external stakeholders 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held in person at our London office on Thursday 24 April 

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

What's it like to work for us?

We aim to find a cure and improve life for everyone affected by Parkinson's - and you could help us achieve this.

We offer a variety of paid job roles and volunteer opportunities both at our UK office in London and across the UK.