Operation Coordinator Jobs in Petersfield, Hampshire

Operations and Finance Coordinator
Location: Remote (with London/UK-based in-person meetings)
Salary: £29,000 per annum
Contract: Full-time, 12 months fixed-term (with the potential to become permanent)

Do you thrive in a fast-paced, mission-driven environment? Are you ready to help shape the future of a global charity supporting health, financial stability, youth success, and community resilience?

At United Way UK, we're looking for a skilled and adaptable Operations / Finance Coordinator to join our small but dynamic team. Reporting to the CEO, you’ll manage financial processes, support HR functions, and coordinate operational and programme activities.

What you’ll do:

• Support financial administration, including budgets and reporting.
• Coordinate HR processes like recruitment and onboarding, working with our outsourced team.
• Provide administrative support for programme delivery and fundraising.

What we’re looking for:

• Strong organisational and multitasking skills.
• Flexibility and resilience under pressure.
• Experience and accuracy in finance or operations (charity sector a plus).

What we offer:

• A supportive, collaborative culture.
• A chance to grow your skills while making a real difference.
• The opportunity to work within a globally recognised organisation.

Applications will be reviewed on a rolling basis – apply early as we may close applications once the role is filled.

Apply by submitting your CV and cover letter via the link on Charity Job.

Diversity & Inclusion: We celebrate diversity and are committed to creating an inclusive environment for all.

Stargardt's Connected is a unique award-winning charity supporting those with the rare sight loss condition Stargardt's Disease. Our mission is raising awareness, giving support and seeking a cure.  Founded in 2017, to address the lack of support and awareness around the condition, today the charity reaches well over a 1000 people and is rapidly growing.  

The following are the range of duties you will be asked to contribute to and would be undertaken dependent on priorities and capacity.

● Manage the Charity’s email inboxes, responding to communications from the Stargardt’s Community, volunteers, external partners, and third parties. Triage messages, escalate to the CEO when necessary, and develop responses with appropriate signposting to information and support.

● Represent the Charity at various in-person events alongside the CEO, including Stargardt’s Connected events (e.g. annual conference, summer picnic) and external events (e.g., Sight Village, fundraising events, other sight loss charity events).

● Assist the CEO in developing content for presentations, articles, and resources for the Charity.

● Co-ordinate the development and dissemination of the Stargardt’s Connected e-newsletter via Mailchimp, collaborating with the CEO to gather and create content.

● Co-ordinate the Charity’s social media channels (X, Facebook, Instagram, YouTube, LinkedIn), ensuring timely posting of news and updates, building a following, and responding to comments and direct messages, escalating to the CEO as needed.

● Oversee the Charity’s Zoom account, including setting up and helping to run online meetings for Community events, Trustee meetings, and ad-hoc meetings with external partners.

● Support the organisation and coordination of logistics for Charity activities, including liaising with vendors, organising travel and accommodation for conferences, managing event registrations, handling donations, and coordinating the sign-off and submission of policies and reports.

● Take ownership of the Charity’s Google Drive, establishing systems and processes to manage files in compliance with data protection, audit policies, and best practices.

● Attend and minute meetings with external partners and the Board of Trustees as requested.

● Any other similar reasonable duties as required

Role outline and purpose

Network Services Co-ordinators play a critical role in the delivery of central services to food banks in Trussell’s network.  The Network Services teams fulfils three vital functions for Trussell; answering public and food bank enquiries, delivering projects for food bank operations, and providing guidance and training on food bank facing platforms.  The  co-ordinator role is vital to Trussell’s delivery of high-quality services and information both for network members and for other enquirers.

Role responsibilities

· Provide technical and operational support to the network on a variety of food bank facing platforms, including creating and maintaining resources, guidance documents and training for all food bank personnel. 

· Compose and send communications and messages to the food bank network.

· Analyse and report on operational data sets, reporting to other teams in Trussell and external partners.

· Lead and manage operational projects, including working with external partners and stakeholders from across Trussell.

· Reply to public enquiries and complaints from members of the public.

Person Specification

Technical skills and minimum knowledge:

· Using technical systems such as Wordpress, CRMs, databases etc

· Managing projects and / or understanding of project management principles.

· Customer facing skills, answering enquiries and demonstrating effective communication.

· The ability to write concise and engaging communications and resources.

· Utilising feedback and data sets to make decisions.

Behaviours and competencies:

· Can communicate effectively and compassionately with a range of different people and stakeholders and using influencing skills.

· Ability to balance competing priorities and work to tight deadlines, organising their own workload with limited supervision.

· Demonstrate a commitment to the values of Trussell.

· Demonstrates empathy for people from disadvantage, marginalised or socially-excluded backgrounds.

Key Stakeholders

· Food banks

· Operations – Area Managers, the Pathfinder Team and wider Network Support & Grant Giving department

· Volunteering

· The Corporate Partnerships

· Brand and Marketing

· Learning and Development

· Strategic Communications

Are you an experienced leader with a vision for empowering communities and volunteers?

We are seeking FOUR motivated and experienced Community Support Managers to lead and manage our regional community support function that truly impacts those living with and affected by MND. These roles are home-based and have travel requirements across the designated region. These roles offer the opportunity to lead and support both staff and volunteers in delivering exceptional local services.

We are recruiting Community Support Managers to cover the following areas:

Central & West: Bristol, Wiltshire, Gloucestershire, Bath & North-East Somerset, West Midlands, Central & East Midlands, Somerset & Dorset, Devon & Cornwall, and Thames Valley

South-East: London, East and West Sussex, Hertfordshire, Essex, East Anglia, Hampshire, Isle of Wight and Jersey, Surrey and Kent

North: Cheshire, Merseyside, Greater Manchester, Lancashire and Cumbria, North-East, Yorkshire and North & North-East Lincolnshire

Devolved Nations: Wales and Northern Ireland

Candidates must be located within or close to the region they are interested in.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

As a Community Support Manager, you will:

• Lead and manage a team of Community Support Coordinators (CSCs), ensuring their training, development, and wellbeing.
• Collaborate with the Volunteering Team to support recruitment and retention of key volunteer roles.
• Facilitate a community of practice with colleagues to ensure consistent service delivery and knowledge sharing.
• Maintain awareness of external services and partnerships to enhance local support provision.
• Oversee regional data collection and reporting to inform business planning and align with organisational objectives.
• Ensure compliance with key policies, including safeguarding, GDPR, and health and safety, empowering your team to follow best practices.
• Work with the Head of Regional Services and Partnerships to develop local and regional plans for improving support services.
• Report regularly on regional activities, challenges, and impact using agreed processes.
• Develop and maintain partnerships with external organisations to enhance services.
• Support the implementation of new initiatives and provide cover for team members as needed.

About You:

We're looking for an inspiring leader with the skills and experience to excel in this role. You should have:

• Proven experience managing remote teams, including both staff and volunteers.
• Strong communication, interpersonal, and presentation skills.
• Skills in performance data management and reporting.
• A track record of delivering support services in statutory, private, or voluntary sectors.
• Experience managing risk and safeguarding.
• The ability to build and maintain relationships with diverse communities and external partners.
• A commitment to inclusion and diversity.
• Excellent organisational skills with the ability to prioritise and make independent decisions.
• Proficiency in computer literacy.
• Flexibility to work occasional unsocial hours.
• A full driving licence.

If this sounds like the perfect opportunity for you, apply now to join a dedicated team making a real difference every day!

The full job description is available in the candidate pack.

Salary: £43,600 per annum

Hours: 37 per week

Location: Home-based with travel requirements across designated region.

Contract: Permanent

Regions:

Central & West: Bristol, Wiltshire, Gloucestershire, Bath & North-East Somerset, West Midlands, Central & East Midlands, Somerset & Dorset, Devon & Cornwall, and Thames Valley

South-East: London, East and West Sussex, Hertfordshire, Essex, East Anglia, Hampshire, Isle of Wight and Jersey, Surrey and Kent

North: Cheshire, Merseyside, Greater Manchester, Lancashire and Cumbria, North-East, Yorkshire and North & North-East Lincolnshire

Devolved Nations: Wales and Northern Ireland

Candidates must be located within or close to the region they are interested in.

We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience leading, supporting and measuring performance for remote teams with staff and volunteers.

• Skilled in performance data management and reporting.

• Demonstrable understanding and delivery of support services in the statutory, private and/or voluntary sectors including value.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

We are seeking an enthusiastic and proactive self-starter to join our Fundraising Team as the 'Community Engagement Fundraiser - South'. In this role, you will be responsible for building strong relationships, growing our community presence on the ground, generating new fundraising leads, whilst stewarding current fundraisers through their DRWF fundraising journey.

The post holder will require experience and a good knowledge of community fundraising. The ability to deliver against a regional income target with energy and enthusiasm that will inspire supporters to go the extra mile with their fundraising efforts for DRWF.

You will be target driven, proactive, a determined self-starter and thrive on working with a range of fundraisers, encouraging them to choose DRWF as their preferred charity.

Key areas of responsibilities

To recruit, manage, develop and support an expanding network of supporters wishing to fundraise for Diabetes Research & Wellness Foundation (DRWF), in order to achieve agreed income and expenditure targets; whilst supporting other targeted deliverables for DRWF, such as Lottery, Regular Giving and Legacy Giving.

A full breakdown of the role can be found in the attached document.

How to apply:

Please send the following to: Tim Green, Head of Community Fundraising.

• Your CV (no more than three sides)
• A supporting statement (no more than two pages), explaining why you believe this position is a great fit for you and how your knowledge / experience align with the required criteria.

Closing Date: Friday 10th January 2025 (we will view applications throughout this period).

Interviews: W/C 20th January 2025.