Operation Coordinator Jobs in Petersfield, Hampshire

About JourneymanUK

JourneymanUK is a small but mighty charity. Our aim is to provide communities with the tools, training, and support to deliver mentoring programmes for teenage boys that have a proven positive impact. These programmes provide engaged male mentors who help boys transition to adulthood by building essential life skills such as confidence, resilience, and communication. You will be joining us in an exciting chapter of our growth with new leadership and recent funding to support a new vision.

Awareness of men’s and boys' mental health is growing in the UK and beyond, and JourneymanUK plays a vital role in supporting teenage boys through mentorship. This is a chance to join a dynamic, engaged and energised organisation, make a real impact on the lives of teenage boys and engage with that wider movement too. 

We have the potential for a contract extension and future ad-hoc work as we continue to expand and secure funding. If you're ready for a short, fixed-term but high-impact role where you can hit the ground running, this is for you. 

Job Purpose

As the Growth & Connection Coordinator you will lead the coordination of our flagship weekend event, a contemporary Rites of Passage Adventure (ROPA) for teenage boys. You will also support our local groups in delivering mentoring circles, day intensives and activity sessions. This role includes administrative, communication, and outreach responsibilities to ensure the smooth running of our programmes and effective engagement with young people, parents and carers, mentors, youth services, and other stakeholders.

One of our biggest challenges is recruiting teenage boys to our programmes. While we don’t expect all candidates to have experience in recruiting young people to youth programmes, we do expect you to feel confident and proactive about tackling this challenge.

Key Responsibilities

Working closely and with and reporting directly to our CEO, your responsibilities will be to:

• Lead the coordination of ROPA and support local groups, ensuring logistics and planning are effectively managed while maintaining accurate records and administrative documentation.

• Develop proactive strategies for the recruitment of teenage boys, building on what we’ve learnt, and delivering on those strategies.

• Liaising with parents, carers, youth services as well as young people. 

• Coordinate mentor support processes, including the recruitment and onboarding of new mentors and completing safeguarding procedures such as DBS checks.

• Ensure key policies and procedures are upheld.

• Assist in measuring and demonstrating programme impact.

• Contribute to communications, including social media, newsletters, and updates.

• Support fundraising initiatives, including drafting proposals and utilising our impact data.

• Play an active role in shaping a thriving team culture.

Person Specification

This role is both strategic and hands-on, suited for someone with a proactive and resourceful attitude while maintaining a thoughtful and empathetic approach to working with people. Although we anticipate that this role would be suited to someone with experience working with young people, in the youth sector or in the charity and voluntary sector, we are looking for the right person and are open to applications from everyone. 

Essential Skills and Experience:

• Strong organisational and administrative skills.

• Excellent communication, interpersonal skills and emotional intelligence, skilled at building relationships with diverse groups and individuals.

• Ability to self-manage, prioritise among multiple responsibilities and work independently in a remote setting.

• End-to-end programme/project management experience.

• Experience recruiting for programmes, workshops, events, or similar - creating a strategy and executing it.

• An open, learning mindset, flexible, resilient, and adaptable to new challenges.

• Proficiency in Google/Microsoft Suite (Docs, Spreadsheets, etc.).

• Familiarity with online collaboration tools such as Zoom and Mural.

Desirable:

• Experience working with young people in the charity and voluntary sector.

• Community-building experience.

• An understanding of how AI tools might support this role.

• Fundraising or grant-writing experience.

• Technical skills in Adobe Suite or similar tools.

• Experience developing strategic partnerships.

• Social media and marketing experience.

Work Setup & Time Commitment

• Fully remote role – candidates must have their own computer and working setup.

• Fixed-term freelance contract of 32 days, to be used flexibly over 12-16 weeks starting mid-March or sooner. 

• Estimated 20-25 days between 17th March and 27th April (leading up to ROPA 24th-27th April), with the remaining days used after then.

Application Process and What to Expect:

• Email us with a link to your CV and *something that demonstrates your skills (see below).

• We’ll be shortlisting candidates on a rolling basis so please apply early if possible. 

• Applications close at 9am on Thursday 6th March.

• Suitable candidates will be invited to a short initial interview on Thursday 13th and Friday 14th. 

• Shortlisted candidates will be invited to a longer online interview with details of that to follow. 

You Might Thrive in This Role If:

• Our organisation’s purpose speaks to you, motivates you, and gives you hope.

• You’re a real people person who embraces the challenges of working in the charity, voluntary and youth sectors. 

• You have an open, learning mindset and always look for ways to develop.

• You want to join an organisation that will challenge you, help you grow, and give you the chance to build something meaningful.

• You can adapt to our changing landscape as we are in early stages of growth.

If You're Thinking of Applying:

We encourage everyone who is interested to apply. Take the leap! You might be the perfect person - even if you don’t match 100% of the job description.

If you can't apply for whatever reason at this time but are still interested, please send us an email and we’ll add you to our database for future opportunities. 

We are committed to communicating and making hiring decisions as quickly as possible, respecting our candidates’ time and effort. Our goal is to move successful candidates forward within two weeks of applying.

*As well as your CV we would love to see something that demonstrates your skills. 

• This should exemplify why you’re the right person for the job and we invite you to be as creative as you like with your answer to this. You could talk about you, an approach you’d take to the job, hone in on one of our challenges and what you’d bring to it... or something else. Just as long as it exemplifies in some way, why you’re the right person for this role. 
• This could take whatever form you like. It could be a slide deck (3 slides max), mural page, graphic illustration, word document, video, voice note, a cover letter or something else. The only restriction is to please keep all copy and visual content to one side of A4 and all audio or video to 3 minutes or less.

The Operations Manager will work closely with the Managing Director to ensure the charity operates effectively. The Operations Manager will lead on the development of policies and procedures to ensure regulatory compliance, and robust management processes.

The Operations Manager will add to the staff team by bringing a skillset that is grounded in administration processes, excellent IT competence, and a numerate, systemising and detail-orientated mindset.

Background: Gilbert White’s House and the Oates Collections, set in the idyllic village of Selborne in Hampshire, is recruiting for a Volunteering Coordinator on a fixed term 1 year contract. This new position is made possible with support from The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to recruit for this fixed term contract. This is an opportunity to undertake an important supporting role for a unique, regional organisation within the heritage and conservation sectors, working alongside a committed team of staff, trustees and volunteers.

The museum attracts visitors from across the South, eager to learn about Gilbert, the man called the ‘father of ecology’, and Lawrence and Frank Oates, explorers of the natural world. With over 100 volunteers working in all areas of the museum including conservation, gardening, administration and operations, events and in our unique 18th century Brewhouse, we have a thriving and active volunteer community that helps Gilbert White & The Oates Collections to be a special place.

The Role: There is already a well-established volunteer programme with appropriate policies and procedures in place. You will take a lead role in managing all elements of volunteering. You will work closely with other team members to assess and meet organisational needs and opportunities for volunteering and take responsibility for the recruitment, placement and retention of volunteers. Your focus will be on performance standards and ensuring that agreed targets are continually met and maintained. You will lead volunteers by example, to maintain and build upon our reputation. You will relish the challenge of this key role and be keen to work towards solutions. With a flexible and positive approach to work, you will have the ability to work as part of a team and on your own initiative. The successful applicant will also take on the role of museum duty manager on occasions, with some weekend work required.

Job description Key duties within this position will include:

• Promote and strengthen the culture of volunteering that exists in the museum.

• Work with departmental staff to generate volunteer opportunities.

• Support the review of current volunteer policies, recommending changes as appropriate.

• Recruit volunteers through current and new networks.

• Welcome and induct new volunteers, acting as a single point of contact.

• Plan and arrange further volunteer training and development as appropriate.

• Ensure the monitoring, review and appraisal of volunteers.

• Produce reports for the senior management/trustees as required. 

Maintain accurate and up to date volunteer records, including reports on volunteer activity and participation.

• Work with team members to manage effective communication with volunteers, including newsletters and blogs, producing social media content.

• Plan, organise and deliver the established annual celebration event ‘We Love Our Volunteers Day’ and other get togethers.

• Take responsibility for developing, managing and undertaking all associated booking and. administrative systems and tasks.

• Work with the Museum Manager in ensuring our ongoing compliance with legislative requirements including but not limited to volunteering, health and safety, risk assessments, food hygiene and licensing requirements.

• Assist the management in ensuring smooth and efficient operation the museum, providing support when required and be willing to undertake other ad-hoc duties. 

About Tender

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

Role Purpose

The main purposes of the Projects Coordinator role are to:

• Coordinate the delivery of Tender’s educational programmes to and for children and young people in schools and youth settings in East England (with an initial focus on Norfolk)
• Establish and maintain relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
• Monitor and evaluate the impact of Tender’s projects

Main responsibilities

Project delivery

• Coordinating the delivery of arts-based educational projects in and to schools and youth settings, including digital projects, to educate children and young people about healthy relationships
• Monitoring the progress of projects and working with the Programme Manager (East) to ensure projects are delivered to plan and on time
• Managing the distribution of relevant and appropriate materials and resources to project settings, workshop leaders and other partners involved in project delivery in the region to ensure high-quality project delivery
• Coordinating the evaluation of projects delivered in youth settings to ensure learnings from projects are assessed and shared
• Working with the Tender team to ensure effective and efficient use of time and resource during delivery

Relationships

• Supporting the Programme Manager (East) to establish and maintain relationships with youth settings to facilitate the delivery and success of educational projects
• Supporting the Programme Manager (East) to manage relationships with other stakeholders involved in the delivery of projects, including workshop leaders, youth leaders, partner organisations, and professional specialists, to ensure stakeholders remain engaged in and committed to the projects’ success
• Working with the Programme Manager (East) in managing communications for Tender’s projects, including building new relationships with youth settings
• Working with colleagues to manage information flows and communication to ensure knowledge of and learnings from projects are known and understood across Tender

Administration

• Logging, tracking and updating project management documentation (including project booking, securing contracts, carrying out risk assessments) to facilitate transparency of decision-making and accuracy of reporting
• Following monitoring and evaluation procedures to ensure the results of projects are recorded accurately and in a timely manner using specified systems, including Salesforce and SharePoint
• Participating in training and other learning activities to develop relevant professional skills and knowledge
• Undertaking any other reasonable duties commensurate with the grade and competencies required of the post requested by the line management

​Bring Your Salesforce Expertise to a Role that Makes a Difference

Charity People are proud to be working in partnership with a UK-wide charity that brings the comfort of therapy animals to people in hospitals, schools, care homes, and more on their search for a Sales Force Coordinator.

Location: Home-based with occasional days in Head Office (Chalgrove)
Hours: Part time - 20 hrs per week
Salary: £35,000 pro rata (£20,000 actual)
Reports to: Chief Operating Officer
Benefits: 28 days pro rata + pension scheme

About The Organisation

We are working with a UK-wide charity that brings the comfort of therapy animals to people in hospitals, schools, care homes, and more. With 5,000 volunteers, they make a difference by improving mental health and wellbeing through the power of animals. The organisation is continuously improving its technology to enhance the experience of its volunteers and the impact of its work.

As the Salesforce Coordinator, you'll play a vital role in managing and developing the organisation's Salesforce platform to support the growth of their volunteer management system, their new portal, and future fundraising initiatives.

Role Overview:

You'll work with external partners and internal teams to customise, maintain, and enhance the Salesforce CRM system, helping the organisation reach its full potential. You'll ensure smooth operations, oversee system developments, and provide training and support to users. This is an excellent opportunity for someone with Salesforce experience who is excited to make a tangible impact in the charity sector.

Key Responsibilities:

• Support CRM development projects with external Salesforce partners, ensuring timely delivery.
• Customise Salesforce to meet the organisation's specific needs, including creating fields, objects, workflows, and reports.
• Produce and maintain dashboards to monitor activity and performance.
• Assist in implementing new Salesforce features, working closely with stakeholders to understand requirements.
• Maintain and document Salesforce processes and procedures.
• Administer the Salesforce database, ensuring data integrity and managing user accounts.
• Provide training and ongoing support to users on Salesforce functionality.
• Troubleshoot and resolve Salesforce configuration and data issues.

About You:

You're a Salesforce professional with a passion for using technology to drive change. If you have experience in Salesforce administration, customisation, and troubleshooting, we want to hear from you. Your proactive and self-motivated attitude will ensure you thrive in this role, balancing multiple priorities in a fast-paced environment.

Essential Skills:

• 2+ years of experience in Salesforce Administration.
• Proficient in Salesforce configuration, customisation, and administration.
• Experience with Salesforce NPSP and Experience Cloud (advantageous).
• Strong communication skills with the ability to engage stakeholders at all levels.
• Experience in training and supporting a diverse range of users.
• Ability to work independently and manage multiple priorities effectively.

You'll be an integral part of the organisation's mission, ensuring their systems are working seamlessly to support volunteers and drive positive change.

How to Apply:

If you're ready to make an impactful difference, then we want to hear from you. Please send your CV to Priya Vencatasawmy at Charity People for further details of the application process.

Closing Date: 7th March

First-Stage Interviews (in-person): Week commencing 17th March.

Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

At Unlock we want to ensure that people with criminal records have access to the best quality support possible.

We have our website which receives over 1.5 million visits, and our helpline with nearly 10,000 contacts every year; now we want to take this support out into communities to make sure our expertise gets to everyone who needs it. With over 12.5 million people affected by a criminal record and with this number growing, we know our service is even more important than ever.

We want to build a network of community organisations that are connected to Unlock and have access to specialist training in supporting people with criminal records. This new role is pivotal to achieving the vision of Better Advice for All.

If you’d like to be part of this vision and the role fits with your skills and experience, we look forward to your application.

About the role

A fantastic opportunity has arisen for a full time, permanent Regional Casework Coordinator to join the Scottish Regional Office team at SSAFA, the Armed Forces charity. Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the regional office.

You will be responsible for providing specialist administrative support, working closely with SSAFA branch volunteers in order to ensure a consistent, timely, quality service is provided to SSAFA beneficiaries.  This will include supporting the volunteer network including our highly trained caseworkers, particularly with completion of cases.

To help you establish yourself in this new post you will receive excellent training and induction to the Scottish Regional Office. You will work closely with the Regional Casework Managers and Regional Operations Manager.

The post is home-based, but to be eligible for this role you are required to live in Scotland.  You may have to travel occasionally around Scotland or elsewhere in the UK; expenses will be paid. You must have a fast, stable broadband connection in your proposed workspace. 

About the team

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the seventeen SSAFA branches across Scotland, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes two Regional Casework Managers and a Regional Operations Manager.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Protection of Vulnerable Groups (PVG) scheme to ensure we, as an employer, safeguard those we serve.

Further information about the role

Download the full job description here.

Click here to view the benefits SSAFA has to offer.

If you have any queries or would like to speak to someone about this role, please contact Lottie Bethell , Regional Casework Manager to arrange an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: 02 March 2025

Interviews: 10 March 2025 via MS Teams

About The Murray Parish Trust

Children with a serious illness are three times more likely to struggle with their mental health. Their childhoods are overshadowed by coming to terms with diagnosis, hospital stays, treatment, feeling different from friends or managing how their illness affects daily life. Many of them struggle with severe anxiety and depression, experiencing isolation and trauma during their journey. These children are at much higher risk of long-term mental health difficulties that are more complex and difficult to treat, on top of living with often complex medical needs.

Actors Jim Murray and Sarah Parish’s first daughter, Ella-Jayne, was born with Rubinstein-Taybi Syndrome in 2009 and spent half her short life in paediatric intensive care, Southampton Children’s Hospital. Ella-Jayne died, at home, just eight months old. After they recovered from the immediate horror, Jim and Sarah felt an overwhelming drive to help other children and families and founded The Murray Parish Trust in 2014. They were awarded MBE’s in the King’s New Years Honours 2025 for services to seriously ill children and their families.

Our charity delivers projects that support the mental health of seriously ill children and their families. We improve access to specialist, imaginative and empowering support, at the earliest possible moment, to prevent long-term mental health difficulties. We do this by delivering a vast range of projects in children’s hospitals, hospices and other health or community settings across the UK. These include drama, dance, art, nature and music therapy; bereavement and mortuary suites, distraction equipment that reduces anxiety, sanctuary and quiet rooms; sibling support; counselling and therapy rooms; and psychological support for children/family members.

The role - Head of Public Fundraising and Operations

This is an exciting new chapter for The Murray Parish Trust. Our new Head of Public Fundraising and Operations will work closely with the Board of Trustees and our Head of Philanthropy and Projects to scale our impact and expand reach nationwide. They will play a pivotal role in leading operations and shaping the charity’s future, as well as leading on growing income from community, corporate, individual fundraising, which have been identified as strategic fundraising priorities.

We anticipate time will be split roughly equally between leading public fundraising and operational management. There is some freelance support with marketing, corporate and community fundraising, and volunteer coordination, plus trustee support with events; there is scope to expand the team as income grows. This role will support their work as well as personally deliver public fundraising activity, taking sole responsibility for individual giving and legacies.

This is a job of variety, innovation and opportunity. We are looking for an experienced fundraiser, perhaps an aspiring charity CEO, who is looking to develop skills and knowledge in charity management and strategy. This is a job for someone who is ambitious, collaborative, proactive and who has a genuine passion for championing the mental health of seriously ill children and their families.

Key responsibilities

Fundraising: Work alongside with the Head of Philanthropy and Projects to implement the fundraising strategy, including:

• Delivery of the specific fundraising activity delegated to this role to grow income year on year (individuals, community, corporate, legacies, events), supported by the work of freelancers.
• Strategic oversight of all public fundraising including monitoring, evaluating and reporting to the Board.
• Ensure excellence in donor stewardship that helps retain, grow and diversify support from existing donors.
• Maintain a proactive focus on donor acquisition, across the UK, prioritising areas where we have projects.
• Effectively utilise the CRM to proactively and accurately capture donor information and consents.
• Strong focus on return on investment to ensure efficiency in working nationwide, carefully prioritising activity.

Charity management and operations

• Help to shape organisational strategy, using data insight to drive decision making.
• Data management lead; incl. CRM management, data protection, embedding a culture of data collection.
• Lead on setting and managing annual income and expenditure budgets.
• Ensure compliance with the latest regulatory requirements and sector best practice.
• Coordinate and manage policy, procedure, risk management and wider charity administration.
• Provide support for financial management; incl. outsourced book keeping/monthly management accounts; working with accountants to ensure timely production of the Annual Report and Financial Statements
• Work closely with Board members with specific lead responsibility, incl. with the Treasurer in the production of cashflow and other financial reports.
• Supported by the volunteer coordinator (freelance), manage and develop a network of volunteers and ambassadors (e.g. talks, photo calls, events, collection tins, admin, research).
• Act as Secretary to the Board; including statutory filing, coordinating quarterly meetings and taking minutes, compiling/circulating Board papers, diarising other meetings and communication as needed.
• Represent the charity externally with diverse stakeholders.
• Responsible for the effective management and leadership of the public fundraising and operations team.

Wild fish and their waters need your help. Will you join us in making a difference?

WildFish is a charity dedicated to conserving wild fish and their aquatic habitats. This is a new role for someone looking to grow as a press and media professional and to make a tangible impact on water-dependent wildlife.

We’re seeking a highly-organised and proactive Press Coordinator to join our communications team. The ideal candidate is a skilled storyteller who can coordinate media relations and press coverage. You will have strong communication skills and the ability to foster relationships with journalists and media outlets. You'll play a pivotal role in amplifying our voice in the media and driving awareness of the critical issues facing wild fish populations.

Key Responsibilities

• Develop and maintain relationships with journalists, editors, and media contacts.
• Seek opportunities to coordinate press interviews and media briefings.
• Work closely with the campaign teams to write, edit, and distribute press releases and statements. In doing so, ensure press materials align with the company’s brand and messaging guidelines.
• Respond to media inquiries and ensure timely, accurate information is provided.
• Maintain a database of press contacts and media lists.
• Track and monitor news trends for media opportunities and share these headlines internally.
• Generate new ideas to raise awareness and engagement with the press and potential supporters.
• Work with the communications manager, to analyse performance metrics and adjust strategies for maximum engagement.
• Stay up-to-date with the UK media landscape and key environmental headlines.

Personal Requirements

Essential

• Passion for WildFish’s mission and a commitment to its values.
• A sharp news sense with the ability to identify and promote engaging stories.
• Exceptional verbal and written communication skills, with proven experience crafting press releases, Q&As, blogs, and more.
• Excellent interpersonal skills, both in person and online.
• Knowledge of social media strategies for press outreach.
• A proactive attitude with a passion for reactive creativity and innovation.
• Strong organisational management and detail-oriented.
• Ability to manage multiple projects simultaneously and work under tight deadlines.

Desirable

• Background in an environmentally-focused role.
• Knowledge of UK national media and environmental issues.
• Awareness and interest in marketing media, new trends and technologies i.e. AI.

Preferred Qualifications

• Experience with press and content marketing strategies.
• Knowledge of content management and PR tools.
• At a minimum, a Bachelor of Science degree but with a career interest in communications, journalism or a related field.

What We Offer

• Salary: £25,000–£28,000 (dependent on experience).
• 25 days annual leave, plus 8 bank holidays.
• Additional leave during the festive season.
• Flexible and remote working arrangements, with fortnightly travel to Salisbury (SP2).
• Learning and development opportunities.
• Pension contributions of 5%.

Diversity and Inclusion

At WildFish, we value diversity and inclusion. We are an equal-opportunity employer and encourage applications from individuals from under-represented groups in the conservation sector. If you don’t meet all the criteria but are passionate about our mission and believe you can contribute, we encourage you to apply

This is a remote role but would require fornightly travel to Sailsbury

We currently have an exciting opportunity for a Training and Support Worker to lead and support The Mason Foundation’s future growth and development by providing and delivering training to a variety of audiences.

As the Training and Support Worker, you will play a pivotal part in the development of our programmes and training, through sharing partner insight, understanding the latest evidence and landscape of workplace inclusivity and keeping abreast of other providers in this space. You will be required to travel regularly to deliver face to face training within the community, education settings and workplaces.

You will have a track record of working within learning, development, community engagement or similar, ideally with experience of supporting communities with additional needs.

You will be a strong, passionate, and inspiring facilitator, driven to deliver impactful training. You will be a skilled communicator, confident in using a variety of methods to engage and empower others from a broad range of backgrounds and settings.

You will be a team player and understand the need to work seamlessly in collaboration with multiple agencies including local authority, corporate and third sector partners, to help ensure high quality delivery of our services, to our communities.

The Training and Support Worker will need to embrace a ‘make it happen’ working environment, with constant dedication and a passion for making a difference as part of a committed charity, supporting disadvantaged communities.

In return, you get to work for a great, growing charity with like-minded people with a competitive salary.

The Mason Foundation is a national charity that supports vulnerable communities and individuals to live happier, healthier, fulfilled lives. Through our programmes we reduce inequalities, supporting those who need help most (low income, disabled, BAME/NEET communities).

The Mason Foundation delivers people centred services, projects, and training, through its specialist wellbeing and employment programmes including:

- ‘The Mason Mile – supporting inclusive, community led starting point physical activity centred around ‘1 Mile’

- ‘Propel’ - supporting young people with learning disabilities, into meaningful and sustainable employment.

- Bespoke Community Impact Projects – supporting and empowering communities to co-develop and deliver impactful and meaningful change.

All offers of employment are conditional upon you signing the contract of employment and:

· Two satisfactory references

· Proof of attainment of qualifications

· Evidence of your right to work in the United Kingdom; and

· If applicable, satisfactory Disclosure and Barring Service (DBS) check.

The Mason Foundation is an equal opportunities employer and proud to be a Disability Confident Employer. We positively encourage applications from candidates regardless of sex, race or ethnicity, nationality, disability, age, sexual orientation, gender identity or expression, religion, or belief, marital or civil partnership status, parental or carer status, education, socioeconomic background, pregnancy or maternity, or any other characteristic protected under equality legislation. 

We are especially keen to encourage and welcome applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and candidates who are Black or People of Colour. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.

You’ll be at home recruiting and interviewing new volunteers, pulling teams together, planning and strategising.  You've great people skills and a talent for bringing out the best in people, spotting their strengths, building up their confidence.  You’ll be supported by our Salesforce Manager and Content & Communications Lead and will work alongside colleagues heading up our services.  

We’re at the start of a new 5-year journey to create space for people who stammer – so we’re building our team.  This is a new role at STAMMA, so there is space to shape, create and shape volunteering at the start of our new strategy.  Now couldn’t be a better time to join.

We're embarking on a new strategy, fuelled by the National Lottery, which includes significantly expanding our volunteer operations which will be headed up with this new post.  We've already a team of over 30 brilliant volunteers.  Our services are central to what we do - so you'll be at the very heart of it all. Recruiting and supporting volunteers across the helpline, training and advocacy services, including supporting our amazing group leaders around the country. 

Essential Skills & Experience

-At least 3 years’ experience of volunteer management

-Understanding of the laws and regulations around volunteering.

-Experience of recruitment, managing volunteering shifts, supervision and monitoring.

-Thorough understanding of safeguarding practices and issues.

-Experience of presenting to groups of people and facilitating discussion and initiatives and coaching individuals.

-Strong writing and presentation skills.

-Experience of working within voluntary sector.

Desirable

-Experience of organising volunteer events.

-Experience of working with local volunteer groups or networks.

-Experience of using a CRM or volunteering management system.

-It would be great if you stammer, but not essential.

Soft Skills

-Leadership

-Empathetic

-Able to manage and prioritise a varied workload within deadline.

RESPONSIBILITIES

- Recruit and induct new volunteers to support our services, working with the Services Director and the Training & Outreach Lead.  Work with the service managers to review training and update training modules.

-Ensure there is appropriate training, support, supervision and acknowledgement for all volunteers and ensure recruitment and processes comply with the charity’s values & EDI requirements

-Research and write volunteer policies and procedures, including risk assessments.

-Support and recruit volunteer community leaders; work with them to aim for consistent quality across the groups experience and develop an online training programme for leaders, and longer term, put a funding case together to support a training weekend for community leaders.

-Keep records on which community groups are active and identify areas of need and feedback mechanisms.

-Work with Content & Communications Lead to produce regular mailings for volunteers and recruitment drives and promote volunteering through recruitment and publicity strategies and campaigns.

-Keep up to date with legislation and policy related to volunteering and make any necessary modifications to accommodate changes.

-Maintain the database of volunteers + ensure all volunteers are registered members.

-Manage budgets and resources, including the reimbursement of volunteer expenses.

If you think you fit the bill and can tick most of the boxes needed under the Job Spec, then do apply.  Please send Jacqueline Fitzsimmons:

1. A CV.

2. A cover letter of no more than 2 pages to explain why you want this job and how you fit the Job Spec, with particular attention to skills and experience. 

If you want to chat through the post first, email Jane Powell

One to one Zoom interviews will be held in the first instance with the CEO. Candidates will then be shortlisted for a panel interview via Zoom. 

1st panel interview Online, 18th March

2nd panel interview London, in person, 24th March

About the Role

As a passionate professional in the identification, development and management of a wide range of relationships in support of our programme partnership, you will ensure the Career Ready programme in Glasgow and West areas (currently Inverclyde, West Dunbartonshire, Renfrewshire and South Lanarkshire) continues to thrive, which includes securing charitable donations from supporting partners. Your responsibilities for the area, will be as a team of two, alongside our other Regional Manager for Glasgow and West areas given this is our largest area in Scotland.

This role requires experience of partnership and account management and the scale and ambition of our social mobility work means you will need to be well organised, confident and able to positively influence a wide range of people including headteachers, teachers, CEOs and HRDs.

You will identify and approach opportunities that are well researched and pursue with unswerving perseverance. It’s also a great chance to develop personally.

Regional Managers are responsible for leading our work which involves growing, developing and maintaining the employer and education partnerships that deliver the Career Ready programme. This includes the Local Advisory Board, local authorities (key stakeholders), schools (we have a member of staff in each school who coordinates), the Developing the Young Workforce Regional Group, and the many employer organisations and their people who volunteer as mentors, provide paid internships and deliver masterclasses.

By assimilating what, why, when and the how of our work, you will be able to:

1. Lead, grow and develop our Career Ready partnership in Glasgow and the West, optimising the programme experience for all stakeholders and securing the engagement of employer support for the programme of approximately 300+ students each year who will participate in the 18-month long Career Ready programme annually.
2. Support programme delivery, stakeholder engagement and business development by working closely with the Career Ready Glasgow & West Local Advisory Board, the other Career Ready Glasgow & West Regional Manager, the Head of Programme & Operations, Partnerships Manager and the Career Ready Regional Manager Scotland team all who are focused on quality, impact and sustainability underpinned by attention to detail via efficient and effective processes. You will be supported by and work with the Career Ready Scotland Operations Team to maintain thorough data and management information for the area.

Find out more

You can find out more about the role, and working at Career Ready, in our candidate pack.

• £34,000 – £37,500 DOE
• A working from home allowance of £300 pa is provided
• Annual leave: 25 days holiday plus bank/public holidays plus 2 additional days in the summer. In addition, Career Ready is closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
• 6% of salary contribution to a private pension subject to an employee contribution of 3%
• Access to both our Reward Gateway Portal and an Employee Assistance Programme
• Interest-free season ticket or bicycle purchase loans
• Business expenses including mileage allowance for car usage

How to apply

Please visit our website for full details of how to apply.

Timetable

• Closing date: 10 March 2025 (early applications are encouraged)
• Shortlisted candidates will be contacted for an initial screening conversation prior to interview
• Interviews will take place from w/c 17 March

The role is multi-faceted and fast paced and we’re looking for someone with extensive project manager experience, an interest in and knowledge of social care policy and advocacy,  and the ability to juggle priorities. The role is home based and the job holder is required to represent the Charity at external meetings as required. You need to live within easy reach of London to avoid incurring large travel costs, and ideally have experience of working in adult social care in the UK. This is a varied role which will bring with it opportunities for you to continue to develop your skills, increase your knowledge and network and to work with a passionate and committed small team in a charity which has a focus of supporting care workers. The role is home based and there will be some travel to London for meetings.

IMPORTANT: Please read the Job Descripton and Person Spec carefully before applying. We are not looking for Project Manager experience in the tech or I.T. fields.

• You'll be managing our innovative flagship project, liaising with funders and working with care workers and stakeholders on this high visibility exciting work which has a focus on advocacy and policy.
• As line manager to one direct report, you'd provide supervisory and other support to your team member.
• You would author think and opinion pieces, write press releases and produce articles relating to our projects and advocacy work
• You would represent the CEO and the Charity at external meetings as required
• You'd be responsible for managing spend against budgets, processing payroll and other expenditure using our banking system 
• You'd look for funding from trusts and foundations to help us continue our work and would work collaboratively with your colleagues

What's in it for you?

· Home working most of the time apart from when travelling to meetings and events

· 25 days annual leave

· Working from home allowance

· Mental Health and Wellbeing Employee Assistance Programme

· Flexible working patterns available

· Friendly, supportive and inclusive team culture

Please read the job description/person spec before applying.