Operation administrator jobs in enfield, greater london
Salary: £28,500 per annum
Hours: 35hrs per week, FTC until 30th September 2025 with possibility of extension dependent on funding.
Location: New Horizons, Guinness Trust Estate, Cadogan Street, London, SW3 2PF
Line Management: Head of Member Experience
Working with: Head of Member Experience, Centre Coordinator New Horizons and the wider Open Age team, Service Users, community organisations
Open Age is seeking a person who is the welcoming face of Open Age. They will be able to give our members the time they need, whilst juggling a busy workload. The person will have a friendly manner and remain calm when managing different priorities.
The role would suit someone who has a proven ability to multi-task, think of their own initiative and also enjoy being part of a team. Someone who can support a junior role and their development and training. The person will require competence in time management, organising workload/priorities and decision making.
About Open Age:
Open Age was established in 1993 and we’re now celebrating over 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres and over 60 other community venues. Open Age’s array of activities improves the physical and mental wellbeing of our members.
What you get in return
You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.
We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday and occasionally additional paid leave over Christmas period is given.
Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution
Access to the Cycle to Work Scheme through salary sacrifice.
We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace.
Regular staff social events.
Training opportunities.
An inclusive work environment welcoming people from all backgrounds, sexuality, ability, race, ethnicity, gender and age.
Equal Opportunities:
Open Age is committed to promoting a diverse and inclusive community. We welcome applications from all backgrounds and experiences.
To apply for this position, please submit your CV and personal cover letter, without the use of AI, outlining your suitability for this role (no longer than one page). CV’s without covering letters may not be considered.
The closing date for applications is 9am Friday 9th May
Please email to ask about any reasonable adjustments you may need to be able to apply to this role.
Interview dates: Week of 12th May
The successful applicant will be required to undergo an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a high energy and hands on Garden Manager to work closely with the Senior Leadership team at Sufra to support the development and expansion of the community garden, and manage the team of garden staff and volunteers. This is an exciting time in the development of St. Raphael’s Edible Garden, as we are looking for an experienced Garden Manager to oversee the next steps in the development of the site, deliver a range of learning outcomes and fully implement, manage and further develop all aspects of the garden project.
Alongside practical educational outdoor experience, the successful candidate will understand how to design educational programmes that are accessible and engaging for a range of audiences, including school children and young people, adults with additional needs, and wider community. Project management and organisational skills are also essential. This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity, that would suit a committed individual who is willing to go the extra mile. Through their activities, the Garden Manager will be able to convey the charity’s passion and commitment to supporting vulnerable people in Brent and transforming the lives of beneficiaries.
Please provide the following documents in your application;
An up-to-date CV
A Covering Letter (no more than 2 sides) responding to the specific questions posed in the Job Description
Equal Opportunities Form (also available on our website)
The client requests no contact from agencies or media sales.
Part-time 21 hours per week
£28,188 FTE - £16,912.80 pro rata
Dalston, London
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our Data Protection, Records and Archive team within the Legal and Governance Department. The team manages the data protection, records management and archive services for The Children's Society.
Your role will support the Archive team with the operation and promotion of The Children's Society Archive.
TYPE OF PERSON WE'RE LOOKING FOR/ WHAT'S EXPECTED OF THEM
We are currently looking for Business Support Officer to join our dynamic, ambitious team.
A key part of this role will be your ability to undertake a wide range of activities and processes to deliver an effective archive service for the organisation.
KEY SKILLS AND COMPETENCIES
In order to be successful in this role, you must have:
-A minimum of 2 A-level qualifications
-Experience of working in an archive (paid or voluntary)
-Experience of using professional archive management software and Microsoft 365
-Able to work quickly and efficiently whilst maintaining a high degree of accuracy
-Flexible with the ability to move between different tasks at short notice
-Good written and oral communication skills, and good numeracy skills
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
The closing date for applications is at midnight on Wednesday 30th April 2025.
Interviews will be held week commencing 5th May 2025.
IN3
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Coordinator
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
London & the South East
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.
Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.
What we’re looking for:
· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.
· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.
· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.
· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
• Flexible working hours to balance home and working life
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thames Chase Community Forest was established in 1990 and covers an area of 98 square miles on the edge of east London and south-west Essex. Thames Chase Trust welcomes around 65,000 visitors per year to the Forest Centre complex. The architecturally acclaimed Visitor Centre is the information hub for the entire Community Forest and includes a cafe, shop, and public toilets. The complex also includes a 17th century barn, original stable block, refurbished Education Room, and farm cottages.
Our dedicated and friendly Forest Centre team seeks to provide the best possible visitor experience and to continue to develop and grow the complex. You will manage volunteers and five members of staff focussed on the Forest Centre complex. The staff team includes four Forest Centre Assistants and one Forest Centre Caretaker. You will be further supported by our Communications and Media Officer, Finance Officer, and Administration Officer. You will also work closely with the Progammes Team whose focus is project delivery across the Community Forest.
Role Description - What will you do?
People
You will bring this spectacular place closer to the hearts of visitors, our local communities and our many partners and you will lead on facilities, retail, catering (outsourced), visitor experience, membership, and volunteer teams.
You will show initiative in developing the visitor experience through events, guiding, informing, and reinforcing the Thames Chase Plan, brand and values.
You will need to be able to promote the natural and cultural heritage of landscapes.
You will be familiar with the use of professional and social media and will need to be an exceptional communicator and an inspiring manager for an enthusiastic and knowledgeable team of staff and volunteers.
You will know just how to get the very best out of everyone and to support and motivate the team. There are set targets for income, and you will be responsible for ensuring that your team meets these.
You will lead the development, integration and delivery of all the visitor facing elements of the Thames Chase Forest Centre complex.
Place
You will work with the Thames Chase Community Forest Director, Deputy Director, your fellow colleagues and with the support of the Board of Trustees, to create a sense of place, a destination venue and a resource that families and visitors will consider as a day’s offer.
You will sensitively maximise the built heritage within the complex, acknowledging that this adds to the sense of place, our culture, heritage, and tradition. In particular, the agricultural heritage of this landscape.
Business
You will support the Thames Chase Community Forest Deputy Director in leading staff and volunteers in developing and growing the income from all aspects of the Forest Centre, to support the work and aims of the Community Forest and provide a quality visitor experience.
To create a robust business plan for the Forest Centre complex that identifies income potential and scope for maximising the diverse facilities on site whilst protecting the built, cultural and natural heritage
The approach you will need and the skills and attributes we require
To be an exceptional communicator, team-player, and an inspiring manager of an enthusiastic and knowledgeable team. Teamwork will be essential for your role.
To quickly gain an understanding of the Thames Chase Plan and the overall functions, aims and objectives of Thames Chase Community Forest.
To quickly gain an understanding of the Forest Centre budget and financial procedures.
To be familiar with the use of social media, be an effective communicator and able to engage and enthuse others.
To be IT proficient in Microsoft Word, Excel, Powerpoint and Google Docs.
To have a Full UK driving licence.
To be flexible. The operation of the Forest Centre complex is 7 days. The role requires some evening, weekend and bank holiday working
The client requests no contact from agencies or media sales.
Fundraising Manager
£50,799- £53,887 (+£ ILW of £3,299 to employees who live in London, plus 6% employers’ pension)
Home based / remote working, with occasional travel to Respect’s office in London
One-year fixed term, with possibility of extension subject to funding.
This is a brand new role.
Respect is a pioneering UK membership organisation in the domestic abuse sector.
It is an exciting time to be joining us. Respect will be celebrating 25 years in 2025. We have been through a period of growth over the last five years and are stronger than ever. We work closely with our members and sister organisations in the violence against women and girls sector, and we are proud of the practice expertise we have built over the last two and a half decades and of our pioneering projects and partnerships. Our key priority is to stop perpetrators of domestic abuse from causing harm, and we also have a role supporting male victims through our Men’s Advice Line.
We are seeking a Fundraising Manager to help us develop our fundraising programme and raise the funds we need to deliver the aims in our five-year strategy Stopping the Harm and ensure the ongoing sustainability of our organisation.
Our new Fundraising Manager will be flexible, creative and ambitious. We are looking for someone who is passionate about our cause, has a tried and tested, successful approach to diversifying income streams, and can bring our fundraising to life through effective framing and storytelling.
This is vital role which will sit within our Operations team. The post-holder will work closely with Respect’s Director of Operations and the Executive Leadership team (ELT) to develop and deliver our fundraising strategy with some administrative support from the Operations team.
Alongside traditional trusts and foundations, we are looking to expand our funding portfolio and are keen to explore new corporate partnerships and identify high net worth individuals. We recognise that success is not only achieving a fundraising target, but also about building new, strategic relationships. In this role, we will provide the space for the post holder to cultivate, prospect and steward new and existing funders.
We hope that you will be interested in joining us at this exciting time to work with us and make a real difference.
How to apply
Application in the format of CV and Supporting Statement.
Closing date: Midnight 18th May 2025
Interviews are scheduled for:
Week commencing Monday 26th May First round interviews
Week commencing Monday 2nd June Final interviews
Respect policy is to appoint at the first point on the salary scale.
Harris Hill seek a Development Assistant ASAP for 8 weeks to cover an permanent recruitment period, so this could be longer..
Key Responsibilities
Donor Stewardship & Development:
- Assist with managing relationships with key stakeholders, including Board Directors, Leadership Council, and major donors.
- Help grow the Next Gen cohort (donors giving £2,000-£3,000 annually), creating engaging experiences to foster long term support.
- Contribute to marketing materials, donor reports, and online content to effectively communicate our impact.
- Proactively engage with donors through personalized interactions to enhance retention.
- Serve as a primary point of contact for diverse supporters, delivering an exceptional experience.
Event Coordination:
- Assist in planning and executing flagship fundraising events such as the Annual Gala Dinner and Summer Drinks.
- Organise outreach and cultivation events like salon dinners and webinars to expand engagement.
- Collaborate on the design and delivery of our major online campaigns.
Information Management:
- Maintain accurate donor records in CRM database (Salesforce) and use data to improve engagement and retention.
- Support the finance team with donation and expense reporting.
- Ensure all data processing complies with GDPR regulations.
Finance and Operations:
- Provide logistical support for office operations and meetings.
- Assist with administrative duties, including record keeping and office supply management.
To be successful, you must have experience:
- Ideally work experience in philanthropy or the nonprofit sector.
- Experience in event coordination is a plus.
- Exceptional interpersonal communication skills.
- Proficiency in Microsoft Office and a willingness to learn new technologies (Salesforce experience a bonus).
- Highly organised with excellent time management skills.
Salary: £26,000- £28,000 per annum
Contract type:8 weeks
Location- London, hybrid working 1 day in the office
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a large and growing property development/management company based in London. The organisation also has a developing philanthropic arm which looks to invest in social and charitable activities. Due to growth, an exciting opportunity exists for a Compliance Officer to join the team. As Compliance Officer, you will assist the Head of Risk, Compliance and Data Protection to ensure that the company complies with its regulatory and legal requirements while managing and optimising administrative operations. This is a full-time, permanent role, office based in Gants Hill, Ilford.
Who are we looking for?
Ideal candidates will have working & technical knowledge of GDPR UK 2018 regulations as well as working and technical knowledge of KYB/KYC processes. You will have proven experience as a Risk and Compliance Officer in the property management sector or relevant experience within other industries (finance/banking/energy etc). A strong understanding of legal compliance, risk management and corporate governance is essential for this role as well as experience of data analysis and MI reporting. Strong written and verbal communication skills are also essential for the role.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Communications and Events Officer
Job Description and Person Specification
Job title Communications and Events Officer
Hours 28 hours per week (can be flexible on work pattern)
Salary £27,000 FTE £21,600 actual pro rata
Location Hybrid work between home and our Vauxhall office – please read more about our approach to hybrid working in the relevant section below. Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive
Reports to Policy and Communications manager
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
· Finding common cause across communities and conditions by working with member charities and those they support.
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
The purpose of the Communication and Events Officer role is to:
- Communicate National Voices’ all relevant organisational output to members, decision makers, external influencers and media, including policy, improvement, lived experience and insight work.
- Assist the organisation to plan, develop and deliver content and logistics for our operations teams’ internal event commitments, including supporting on the Annual General Meeting, board events and staff team days etc.
- Work with voluntary sector organisations and people with the greatest health and care needs to develop National Voices’ communications positions and deliver against funded project work
The role will be a mix of communications and internal events work, with 75% of the role focused on communications.
Responsibilities
Deliver on our communications work
· Develop engaging content that conveys National Voices messages to members, external stakeholders, and media (including managing the day to day running of social media platforms) to maximise the reach and impact of the organisation’s policy messages and funded project work
· Support the Policy and Communications Manager with media relations activity by drafting media statements, liaising with journalists and other media activity as required
· Create National Voices’ membership content, including member newsletters and member blogs
· Oversee and manage process of external design of National Voices reports with designer
· Manage the comms and events calendar and work with internal and external team to schedule project releases and other events
· Support the maintenance of National Voices’ website, keeping the site up to date and coordinating input and content from National Voices staff and members.
· Coordinate the production of key publications, from liaising with partner organisations to overseeing design and production
· Communications administrative tasks including developing and maintaining press list, tracking press coverage and social media analytics data
· Support operation team’s internal comms around job postings, organisational policy changes, and office announcement.
Support the operations team internal events programme
· Work across the organisation to support our internal events programme including leading on some events. This includes support on logistics like venue booking, arranging catering and providing technical support.
· Support the creation and development of materials for events and presentations.
· Support in the organisation of our Annual General Meeting and board events where needed.
· Work with the team to lead on staff social events.
· Provide ad hoc support to the operations team as required.
General
· Take a pro-active approach to including our members and people with lived experience in all areas of our work.
· Support the senior team in identifying potential new members and funding opportunities where possible.
· Follow processes set out to measure, monitor and communicate the impact of our work.
· Support good project, financial and data management.
· Contribute to the team’s planning activities and undertake other relevant duties as appropriate.
· Deputise for other members of the team when needed.
· Check the post when in the office and flag important notices with relevant members of staff.
· Be prepared to take part in full day events, including providing planning and support
· Be prepared to take part in events outside of core hours, when sufficient notice has been given
Person Specification
Values, attitudes and behaviours
· Passionate about National Voices’ mission and work.
· Proactive, flexible and responsive
· Comfortable working in a team, as well as under own initiative
· Calm under pressure and able to work to tight deadlines.
· Committed to reducing inequality and embracing diversity.
· Comfortable with a range of views and perspectives and keen to make connections and build relationships.
· Willing and confident to assert views, constructively challenge others and receive constructive feedback.
Skills and abilities
· Strong communication skills, both written and oral.
· Able to synthesise complex information and present it in simple and impactful ways.
· Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.
· Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of external stakeholders at all levels
· Ability to embed clear and reliable processes amongst a team of creative and busy people
· Strong IT skills including Microsoft Office programmes, CRM systems, online conference/meeting software and other programmes where required.
· Able to work well under pressure and to tight deadlines while maintaining attention to detail.
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time.
We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Equality and Inclusion
As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. So we strongly encourage people from a Black, Asian or Minority Ethnic background, and people who live with health conditions or disability to apply. Our offices are fully accessible and we are an LGBT+ friendly employer. Men are currently underrepresented in our team so we would welcome applications from men and non-binary people.
We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.
We have a range of benefits in place to ensure everyone can thrive, for example:
· We are a Disability Confident employer
· We offer enhanced parental and sickness leave
· We offer flexible working wherever possible
· We provide our employees with an annual wellbeing allowance
· And much more
Application guidance
Please submit a cover letter along with a CV to apply.
Applications should be addressed to our Director of Policy and External Affairs, Sharon Brennan, and submitted through CharityJob.
Please apply by Monday the 5th May 2025
We will let you know the outcome of your application by 9th May 2025
Interviews will be held on 20th May 2025 on Teams
Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application.
If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance of the interview. If you require any adjustments at any stage of your application, please do not hesitate to get in touch with Matthew Haslehurst Director of Finance and Operations.
Please specify any access or other requirements of which we need to be aware for the online interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
This is an opportunity to take on a new leadership position in a unique educational charity. As part of our succession planning, Number Champions is recruiting a CEO to take on all management of the charity and to help the board define and deliver its strategy. This will be our most senior staff position.
Background - Number Champions
We train volunteers to use games and other creative activities in primary schools in one-to-one sessions with children to help them gain confidence and skills in maths. This support helps put children on track to achieve their full potential in a world where numeracy is a vital building block. Over half the children we support are from disadvantaged backgrounds, which is where the need is greatest.
Founded in 2018, we have already helped over 1,500 children. We now have 115 volunteers running weekly sessions. This year they are helping 334 children in 38 partner schools across London, and we plan to continue to grow organically every year to support more children.
Our vision is not just that we grow in scale, but that through our example other organisations copy our model, and that eventually all primary school children will have access to volunteer support in maths.
CEO role
The CEO will be a new permanent role, reporting to our founder Chair and to the board of trustees. You will take on all aspects of managing our award-winning charity and drive the board process of setting and delivering strategy. This will include financial management of the charity and involvement in fundraising. This is in the context of our succession plan, whereby our Chair will hand over the executive responsibilities which he currently exercises on a pro bono basis. This is to allow us to recruit a new Chair within two years.
You will line manage the Head of Operations - our current senior employee, who manages our other two staff. The role will be part time for the equivalent of 3 days a week.
Location
You will work mainly remotely, although you will be expected to attend periodic meetings in London. We therefore require candidates to live within commuting distance of Central London, giving maximum flexibility for both the employee and the charity.
Person specification
Candidates must be able to show previous success as a member of the Senior Leadership Team of a charity. You should be a collaborative worker able to build productive working relationships with people throughout the charity and beyond. As continuing our growth is a strategic goal, we need you to have experience in marketing.
We have a high-performing staff team, and a key requirement is that you are able to continue to develop the team. You therefore need the interpersonal skills to keep the existing staff motivated, productive, and appreciated. You will also require the confidence to implement changes you identify as important. As you will take over all the executive responsibilities of the charity’s founder Chair, you will also need the sensitivity to navigate any resultant issues.
The full role and person specification is attached to this advertisement.
If you believe you are a good candidate but you do not meet the exact requirements we have set, please do apply explaining why you are well qualified.
Potential
There is huge potential for you to develop the charity to support many more children while maintaining or improving quality of delivery. You will also have the opportunity to identify and achieve additional strategic goals.
In parallel, you will be able to progress your own career in an organisation with a positive culture, whose trustees, staff, and volunteers are passionate about improving children’s educational and life chances.
We hope that you will be motivated to apply to our role.
Please send your CV plus a covering letter explaining why our role is right for you and you are the right candidate for it.
We support primary school children in numeracy to help them achieve their educational and life potential.
The client requests no contact from agencies or media sales.
Are you passionate about youth development and global philanthropy? Do you thrive in a fast-paced, mission-driven environment? I
Harris Hill are looking for a Development Co-ordinator to join a fantastic high performing development team.
About the Role
In this role, you will be integral to fundraising efforts, contributing to the growth and sustainability of the organisation mission. Your responsibilities will span donor stewardship, event coordination, data management, and operational support. You’ll have the opportunity to develop your skills while making a tangible impact.
Key Responsibilities
Donor Stewardship & Development:
- Assist with managing relationships with key stakeholders, including Board Directors, Leadership Council, and major donors.
- Help grow the Next Gen cohort (donors giving £2,000-£3,000 annually), creating engaging experiences to foster long term support.
- Contribute to marketing materials, donor reports, and online content to effectively communicate our impact.
- Proactively engage with donors through personalized interactions to enhance retention.
- Serve as a primary point of contact for diverse supporters, delivering an exceptional experience.
Event Coordination:
- Assist in planning and executing flagship fundraising events such as the Annual Gala Dinner and Summer Drinks.
- Organise outreach and cultivation events like salon dinners and webinars to expand engagement.
- Collaborate on the design and delivery of our major online campaigns.
Information Management:
- Maintain accurate donor records in CRM database (Salesforce) and use data to improve engagement and retention.
- Support the finance team with donation and expense reporting.
- Ensure all data processing complies with GDPR regulations.
Finance and Operations:
- Provide logistical support for office operations and meetings.
- Assist with administrative duties, including record keeping and office supply management.
To be successful, you must have experience:
- Ideally work experience in philanthropy or the nonprofit sector.
- Experience in event coordination is a plus.
- Exceptional interpersonal communication skills.
- Proficiency in Microsoft Office and a willingness to learn new technologies (Salesforce experience a bonus).
- Highly organised with excellent time management skills.
Salary: £26,000- £28,000 per annum
Contract type:Full-time, permanent
Location- London, hybrid working 1 day in the office
Closing date: On rolling basis
Interview: (TBC)
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The North West England Methodist District (NWED) is seeking to appoint a District Property Secretary. The role is home-based, with travel throughout the District. They will be the first point of contact on all matters relating to property and will work in collaboration with the churches and circuits within the District, providing oversight of the properties owned by the District. The post holder will give support and assistance to a range of stakeholders on property-related matters, in the context of Methodist Church governance.
The client requests no contact from agencies or media sales.
Hours: 35 hours per week. We are open to considering a job share arrangement for the right candidates.
Salary: £39,000.
Location: Homeworking.
Reports to: Head of Programmes.
Oversight of a delivery team: Yes (currently 30 plus self-employed coordinators).
Travel: Travel across the country to visit our activities, including overnight stays, is part of this role. All related expenses will be covered by The Country Trust.
Annual leave: 25 days annual leave plus Bank Holidays (FTE).
Benefits: Workplace pension. Homeworking, some flexibility on working hours.
Are you passionate about connecting disadvantaged children with food, farming, and nature?
We're looking for a dedicated and experienced Programme Manager—an inspiring, child-centred educator with a deep commitment to tackling poverty of opportunity.
Through effective team management and leadership, and collaboration with colleagues, this role enables a large team of expert practitioners to deliver the charity’s mission of providing high quality, educational, relevant, safe and impactful Farm Discovery visits and related activities for disadvantaged children across England and North Wales.
Could you:
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Lead our dispersed Farm Discovery team of expert practitioners, ensuring all our processes - recruitment, training, administration, reporting, information management, communication, budgeting, evaluation and of course our delivery - enable us to achieve amazing things with primary school communities in disadvantaged areas around the country?
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Work with others to grow and shape our programmes to achieve our vision?
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As an inspiring advocate of our work, build our contribution to the national conversation around food, farming and nature education?
If so, would love to hear from you!
Due to our safer recruitment process we are not able to accept CVs for this position.
Applications close: noon 30th April
First round interviews (held virtually) will be on Wednesday 7th May. Second round interviews will be held face-to-face in London on Wednesday 14th May.
The client requests no contact from agencies or media sales.
Room to Heal is looking for a Co-Director for Finance & Fundraising to work with our Co-Director for Frontline Operations to support the thriving of our community.
About us
Room to Heal is an established therapeutic community in London. We support refugees and people seeking asylum, many of whom are torture survivors, through an integrated programme of therapeutic and casework assistance, in the context of a community of survivors. Our approach recognises the political context of our community members’ multiple and ongoing experiences of trauma and marginalisation including in their home country, on their journey to, and within, the UK. We offer long term and holistic support.
We are looking for a Co-Director who:
- Will ensure the overall financial sustainability of the charity through development of the fundraising strategy and oversight of its implementation
- Understands the experiences of our members in order to sustain Room to Heal’s therapeutic community and ensure the safety and appropriateness of all of our services
- Has awareness and interest in psychotherapy and group work
- Makes strategic decisions that centre the experience of refugees and people seeking asylum alongside maintaining the sustainability of the organisation
- Has the drive, care and vision to create new opportunities to support refugees and people seeking asylum and to learn and share experiences through external networks and partnerships in the UK and internationally
- Is able to speak with authenticity and challenge injustices knowing directly what the impact is due to own lived experience
- Can lead by consensus and collaboration and has a strong belief in the therapeutic benefits of community.
We strongly encourage applications from those with some lived experience of the issues that our community members are experiencing.
The client requests no contact from agencies or media sales.